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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Produkt</a> <ul class="sub-menu"> <li id="menu-item-496044" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496044"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. 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Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Produkt</a> <ul class="sub-menu"> <li id="menu-item-915761" class="icn-menu-help-desk menu-item menu-item-type-post_type menu-item-object-page menu-item-915761"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-help-desk"></use></svg><a href="https://www.liveagent.dk/lp/help-desk-software/" urlslab_href_old="https://www.liveagent.dk/help-desk-software-2/" title="Strømline din kundekommunikation med LiveAgent's helpdesk-software. Oplev multi-kanal billettering, live chat, callcenter, og sociale medier integrationer, alt i én platform—uden opsætningsgebyr, kreditkortkrav eller bindingsperiode. Prøv gratis i 14 dage og forbedr din kundeservice med 24/7 support. Bruges af topvirksomheder som Forbes og Airbus. Kom godt i gang med LiveAgent i dag!" hreflang="da-DK" onover-preload="1">Helpdesk<div class="menu-item-description">Omnichannel kundeserviceplatform</div></a></li> <li id="menu-item-915762" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915762"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-ticketing"></use></svg><a href="https://www.liveagent.dk/ticketing-software/" title="Oplev den ultimative billetteringssoftware i 2024 med LiveAgent – til gnidningsfri kundepleje på tværs af alle kanaler. Nyd fordelene ved en universel indbakke, avanceret automatisering, og 24/7 kundesupport. Start din gratis prøveperiode uden krav om kreditkort og oplev, hvordan LiveAgent kan transformere din kundeservice med øget effektivitet og tilfredshed. Besøg vores side nu for at finde den perfekte løsning til din virksomhed!" hreflang="da-DK" onover-preload="1">Billetsoftware<div class="menu-item-description">Avanceret billetteringssystem</div></a></li> <li id="menu-item-496040" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-496040"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.dk/live-chat-software/" title="Udforsk et udvalg af den bedste live chat-software på markedet. Vælg den ideelle live chat-software til din hjemmeside og hæve dit niveau af kundeservice." hreflang="da-DK" onover-preload="1">Live-chat<div class="menu-item-description">Hurtigste live chat på markedet</div></a></li> </ul> </li> <li id="menu-item-496045" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496045"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">sub</a> <ul class="sub-menu"> <li id="menu-item-915793" class="icn-thumbsup menu-item menu-item-type-post_type menu-item-object-page menu-item-915793"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.dk/social-media-customer-service/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Sociale medier<div class="menu-item-description">Besvare dine følgere direkte fra LiveAgent</div></a></li> <li id="menu-item-695162" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695162"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="https://www.liveagent.dk/call-center-software/" title="Udforsk et udvalg af den bedste callcentersoftware på markedet. Vælg den ideelle callcentersoftware til dit websted, og løft din kundeservice til månen." hreflang="da-DK" onover-preload="1">Callcenter<div class="menu-item-description">Indbygget call center software</div></a></li> <li id="menu-item-874210" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874210"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.dk/liveagent-vidensbase-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Vidensbase<div class="menu-item-description">Tilbyde selvbetjeningsmuligheder</div></a></li> </ul> </li> <li id="menu-item-496051" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496051"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Brug til</a> <ul class="sub-menu"> <li id="menu-item-915823" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-915823"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.dk/virksomhed/" title="LiveAgent er helpdesk-software, der tilpasser sig behovene i forskellige forretningsmodeller. Se, hvordan LiveAgent passer til din niche. Agenturet Edu og NGO'er er afhængige af LiveAgent." hreflang="da-DK" onover-preload="1">Virksomhedsløsninger<div class="menu-item-description">Forskellige virksomheder, forskellige løsninger</div></a></li> <li id="menu-item-915853" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-915853"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.dk/industri/" title="LiveAgent er i stand til at opfylde kravene fra flere forretningsområder. Se, hvordan LiveAgent kan tilpasses til dine krav og forbedre din kundesupport." hreflang="da-DK" onover-preload="1">Industriløsninger<div class="menu-item-description">Tilpas LiveAgent til din branche</div></a></li> <li id="menu-item-713803" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-713803"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.dk/succeshistorier/" title="Teksten beskriver en række virksomheder og deres succesfulde cases, herunder rejsebureauet Satur, e-butikken ZlavaDna og webhostingudbyderen Websupport. Yderligere nævnes virksomheder såsom Post Affiliate Pro, SolidTrust Pay og Kwik Charger for deres forretningsaktiviteter. Disse virksomheder tilbyder forskellige tjenester, herunder affiliate tracking software, online betalingsbehandling og online opladning af smartphones." hreflang="da-DK" onover-preload="1">Brugstilfælde<div class="menu-item-description">Et produkt, flere brugscenarier</div></a></li> </ul> </li> <li id="menu-item-496052" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496052"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Integrationer</a> <ul class="sub-menu"> <li id="menu-item-951155" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951155"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-950057" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950057"><a href="https://www.liveagent.com/integrations/whatsapp/" title="LiveAgent offers a WhatsApp integration that allows users to easily answer WhatsApp messages from their LiveAgent dashboard." hreflang="en-US" onover-preload="1">WhatsApp</a></li> <li id="menu-item-950079" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950079"><a href="https://www.liveagent.com/integrations/wordpress/" title="Get your customer support to the next level on your Wordpress sites. Wordpress integration for LiveAgent allows you to place a chat button on your websites." hreflang="en-US" onover-preload="1">WordPress</a></li> <li id="menu-item-950103" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950103"><a href="https://www.liveagent.com/integrations/prestashop/" title="Discover how to enhance your Prestashop eCommerce store with LiveAgent's seamless integration. Enjoy benefits like instant communication through live chat, efficient order tracking, and a comprehensive dashboard—all aimed at boosting customer satisfaction. Start your free trial today and join over 250,000 online stores leveraging Prestashop's open-source solutions." hreflang="en-US" onover-preload="1">Prestashop</a></li> <li id="menu-item-525192" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-525192"><a href="https://www.liveagent.dk/integrationer/magento/" title="Integrer Magento 2 i LiveAgent, og øg din arbejdsgang. Billetter holder styr på kundeordrer, og du kan bruge en enkelt platform." hreflang="da-DK" onover-preload="1">Magento</a></li> <li id="menu-item-950104" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950104"><a href="https://www.liveagent.com/integrations/shopify/" title="Discover seamless Shopify integration with LiveAgent to enhance your eCommerce store's customer support. Effortlessly set up live chat and phone support to boost customer engagement and satisfaction. Enjoy easy navigation, save time and money, and transform leads into loyal customers. Explore both native and Zapier integration options. Start your free trial today!" hreflang="en-US" onover-preload="1">Shopify</a></li> <li id="menu-item-525193" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-post_type menu-item-object-ms_integrations menu-item-525193"><a href="https://www.liveagent.dk/integrationer/mailchimp/" title="En billetsoftware kan meget mere med Mailchimp -integration til LiveAgent. Mailchimp -integration giver dig mulighed for at administrere kontakter fra dit helpdesk." hreflang="da-DK" onover-preload="1">Mailchimp</a></li> <li id="menu-item-950105" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950105"><a href="https://www.liveagent.com/integrations/pipedrive/" title="Discover how to enhance your sales process with the PipeDrive integration for LiveAgent. Effortlessly manage leads, track communications, and automate workflows to boost your sales team's performance. Seamlessly register and view deals within your LiveAgent dashboard and streamline your workflow with ease. Explore native and Zapier integration options to suit your needs and start optimizing your sales strategy today!" hreflang="en-US" onover-preload="1">PipeDrive</a></li> <li id="menu-item-950106" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-950106"><a href="https://www.liveagent.com/integrations/slack/" title="Integrate Slack with LiveAgent to enhance team collaboration and streamline customer service. Receive automatic notifications for ticket updates directly in Slack, ensuring you never miss an important message. Set up custom alerts and leverage seamless integration via native options or Zapier. Discover the power of combining Slack's real-time messaging with LiveAgent's customer support capabilities. Visit for a free trial and elevate your team's efficiency today!" hreflang="en-US" onover-preload="1">Slack</a></li> <li id="menu-item-496053" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-496053"><a href="/integrationer/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="da-DK" onover-preload="1">Flere integrationer</a></li> </ul> </li> </ul> </li> <li id="menu-item-496026" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496026"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Ressourcer</a> <ul class="sub-menu"> <li id="menu-item-496054" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496054"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Lær</a> <ul class="sub-menu"> <li id="menu-item-496057" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-496057"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="/akademi/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="da-DK" onover-preload="1">Akademi<div class="menu-item-description">Bliv kundeserviceekspert</div></a></li> <li id="menu-item-496058" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-496058"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="/skabeloner/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="da-DK" onover-preload="1">Skabeloner<div class="menu-item-description">Skabeloner, der kan tilpasses til enhver lejlighed</div></a></li> <li id="menu-item-496076" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-496076"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="da-DK" onover-preload="1">Tjeklister<div class="menu-item-description">Sådan håndterer du din proces</div></a></li> </ul> </li> <li id="menu-item-496046" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496046"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">sub</a> <ul class="sub-menu"> <li id="menu-item-496061" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-496061"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blog/" title="Besøg LiveAgent bloggen for de nyeste nyheder om helpdesk-software og kundetilfredshed. Få tips og tricks til at opbygge en loyal kundebase og optimere teamets produktivitet. Læs om topbedømt software, Zendesk-alternativer, og månedlige opdateringer. Start din rejse mod bedre kundeservice i dag!" hreflang="da-DK" onover-preload="1">Blog<div class="menu-item-description">Nyheder om kundeservice & LiveAgent</div></a></li> <li id="menu-item-496062" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-496062"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="/kundesupport-ordliste/" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK" onover-preload="1">Ordliste<div class="menu-item-description">Lær kundeserviceterminologi</div></a></li> <li id="menu-item-496063" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-496063"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="/adresseliste/" title="Find nemt kundesupportkontakter for virksomheder som Disney, Dior, og UPS med LiveAgent's omfattende adresseliste. Besøg os for at få adgang til vigtige kontaktoplysninger og forbedre din kundeserviceoplevelse. Start din gratis 14-dages prøveperiode i dag!" hreflang="da-DK" onover-preload="1">Adresseliste<div class="menu-item-description">Omfattende helpdesk-kontaktliste</div></a></li> </ul> </li> <li id="menu-item-496047" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496047"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">sub</a> <ul class="sub-menu"> <li id="menu-item-496064" class="icn-menu-typing-test menu-item menu-item-type-custom menu-item-object-custom menu-item-496064"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="/skrivetest/" title="Test dine skrivefærdigheder med LiveAgents gratis skrivetest. Lær din skrivehastighed på få minutter og øv dig gratis for at forbedre dig." hreflang="da-DK" onover-preload="1">Skrivetest<div class="menu-item-description">Forbedre din skrivehastighed</div></a></li> <li id="menu-item-496077" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-496077"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="/reviews/" title="Find the best software for your business with reviews on help desk, customer service, and various other software categories. Each review evaluates installation, user experience, and pricing, followed by integration testing with LiveAgent helpdesk software. LiveAgent offers a range of features and pricing plans, and you can schedule a demo to learn more. Accept cookies to access the live chat and contact form for further assistance." hreflang="da-DK" onover-preload="1">Anmeldelser<div class="menu-item-description">Tag et kig på anmeldelser af softwarefunktioner</div></a></li> <li id="menu-item-496078" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-496078"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal<div class="menu-item-description">How-to-artikler og vejledninger</div></a></li> </ul> </li> <li id="menu-item-496073" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-496073"><a href="#" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1">Virksomhed</a> <ul class="sub-menu"> <li id="menu-item-496067" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-496067"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.dk/om-os/om-liveagent/" title="Alle succesrige virksomheder startede et sted. Tjek vores historie og lær mere om vores virksomheds mission, vision og værdier." hreflang="da-DK" onover-preload="1">Om os<div class="menu-item-description">Mød teamet bag produktet</div></a></li> <li id="menu-item-496070" class="icn-trophy menu-item menu-item-type-custom menu-item-object-custom menu-item-496070"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="/awards/" title="LiveAgent er en helpdesk- og supportsoftware, der kan øge kundetilfredsheden for virksomheder i enhver størrelse. Med mere end 175 funktioner og over 40 integrationer er det en kompleks løsning til forskellige typer virksomheder. Det kan hjælpe med e-mail, lynhurtig livechat, sociale medier, callcenter og vidensbase. Der er ingen installationsgebyr, og kreditkort kræves ikke. Der tilbydes en gratis 14-dages prøveperiode, og kundeservice er tilgængelig 24/7. Der er også ros for dets pålidelighed og evne til at forbedre kundeservicen." hreflang="da-DK" onover-preload="1">Priser<div class="menu-item-description">Vores priser og resultater</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-496027" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496027"><a href="/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1">Features</a></li> <li id="menu-item-496030" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-496030"><a href="/prisfastsaettelse/" title="LiveAgent-planer starter ved $15/agent/md og inkluderer e-mail billettering, live chat-funktion, vidensbase og mere. Den fulde pakke er tilgængelig for $69/agent/md." hreflang="da-DK" onover-preload="1">Priser</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proeveversion/" class="Button Button--full" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Prøveperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log ind på din LiveAgent-konto på denne side. Først skal du udfylde firmanavnet og fortsætte med et brugernavn og en adgangskode for at logge ind." hreflang="da-DK" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Planlæg en gratis LiveAgent-demo og lær, hvordan du kan forbedre kundetilfredshed og øge salget med vores omnikanal-platform. Få en personlig rundvisning, stil spørgsmål om pris og funktioner, og inviter op til 100 kollegaer. Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1"> <span>Demo</span> </a> <a href="/proeveversion/" class="Button Button--full" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Prøveperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log ind på din LiveAgent-konto på denne side. Først skal du udfylde firmanavnet og fortsætte med et brugernavn og en adgangskode for at logge ind." hreflang="da-DK" onover-preload="1"> <span>Login</span> <span class="tooltip">Login</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-da" lang="da"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="dk" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asien</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Middle East</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/funkcii/vremevi-pravila/" title="Времевите правила могат да се погрижат за Вашето планиране, автоматични отговори, задачи и много други. Задайте час и правилото ще активира предварително избрано действие." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/funkce/casova-pravidla/" title="Časová pravidla se postarají o plánování, automatické odpovědi, úkoly a mnoho dalšího. Nastavte čas a časové pravidlo, které spustí vámi zvolenou akci." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </span> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/funktionen/zeitregeln/" title="Zeitregeln können sich um Ihre Planung, automatische Antworten, Aufgaben und vieles mehr kümmern. Wenn Sie eine Zeit und eine Zeitregel festlegen, wird eine Aktion Ihrer Wahl ausgelöst." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/funktsioonid/time-rules/" title="Ajareeglite fuktsioon hoolitseb teie ajakava, automaatsete vastuste, ülesannete ja palju muu eest. Määrake aeg ja ajareegel, mis käivitavad teie valitud tegevuse." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/herramientas/reglas-de-tiempo/" title="Descubre cómo las reglas de tiempo de LiveAgent pueden optimizar tu soporte al cliente a través de automatizaciones basadas en tiempo. Mejora la eficiencia y satisfacción del cliente configurando acciones automáticas para seguimiento, limpieza de tickets y más. ¡Prueba LiveAgent gratis y experimenta una mayor productividad y tiempos de respuesta mejorados!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/fonctions/regles-de-temps/" title="Automatisez vos tâches avec les règles de temps LiveAgent pour booster votre productivité et réduire les erreurs. Essayez gratuitement!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/charaktiristika/kanones-xronou/" title="Οι κανόνες χρόνου μπορούν να φροντίσουν για τον προγραμματισμό, τις αυτόματες απαντήσεις, τις εργασίες και πολλά άλλα. Ορίστε ένα χρόνο και έναν κανόνα χρόνου που θα ενεργοποιήσουν μια ενέργεια της επιλογής σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/funkcionalnosti/vremenska-pravila/" title="Vremenska pravila se mogu pobrinuti za vaš raspored, automatske odgovore, zadatke i puno više. Postavite vrijeme i vremensko pravilo koje će biti okidač za akciju koju izaberete." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/caratteristiche/regole-temporali/" title="Le regole temporali possono occuparsi della pianificazione, delle risposte automatiche, delle attività e di molto altro. Imposta un orario e una regola temporale attiverà un'azione a tua scelta." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/funkcijas/laika-nosacijumi/" title="Atklājiet, kā LiveAgent laika nosacījumi var automatizēt uzdevumus, samazināt aģentu stresu un uzlabot klientu apmierinātību. Izmēģiniet bezmaksas un ietaupiet laiku un naudu ar efektīvu palīdzības dienesta pārvaldību!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/funkcijos/laiko-taisykles/" title="Laiko taisyklėmis galima pasirūpinti planavimu, automatiniais atsakymais, užduotimis ir dar daugiau. Nustatykite laiko intervalą ir laiko taisyklę, kuri aktyvuos pasirinktą veiksmą." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/jellemzok/ido-szabalyok/" title="Fedezze fel, hogyan spórolhat meg akár 15 óra munkaidőt az időszabályokkal a LiveAgentben! Automatizálja ügyfélszolgálati feladatait, csökkentse a hibalehetőségeket, és növelje az ügyfél-elégedettséget. Próbálja ki ingyen és emelje új szintre hatékonyságát!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/functies/tijdregels/" title="Ontdek hoe tijdregels in LiveAgent uw helpdesk automatiseren, menselijke fouten verminderen en burn-out voorkomen. Bespaar tot 15 uur per week met efficiënter ticketbeheer en verbeterde klantentevredenheid. Probeer het gratis en ervaar de voordelen zelf!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/funkcje/reguly-czasowe/" title="Reguły czasowe pomagają zarządzać harmonogramem, automatycznymi odpowiedziami, zadaniami i nie tylko. Ustaw czas, a reguła czasowa wyzwoli wybraną akcję." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/caracteristici/reguli-de-timp/" title="Regulile de timp pot avea grijă de programare, răspunsuri automate, sarcini și multe altele. Setați un termen și o regulă de timp care să declanșeze o acțiune la alegere." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/funkcii/pravila-vremeni/" title="Правила времени обеспечивают выполнение задач по расписанию, отправку автоматических ответов и многое другое. Задайте время и правило времени, которое запустит указанное вами действие." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/funkcie/casove-pravidla/" title="Časové pravidlá sa môžu postarať o vaše plánovanie, automatické odpovede, úlohy a oveľa viac. Nastavením času a časového pravidla sa spustí činnosť podľa vášho výberu." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/funkcije/casovna-pravila/" title="Časovna pravila lahko poskrbijo za vaše razporejanje, samodejne odgovore, opravila in še veliko več. Nastavite čas in časovno pravilo, ki bo sprožilo dejanje po vaši izbiri." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asien</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/tezheng/shijian-guize/" title="时间规则可以照顾到您的日程安排，自动回复，任务和更多事项。设置一个时间和时间规则将触发一个关于您选择的行动。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/feature/panuntunan-oras/" title="Ang mga panuntunan sa oras ay maaaring mag-ayos ng iyong pag-iiskedyul, mga awtomatikong tugon, mga gawain at marami pa. Magtakda ng oras at panuntunan sa oras na magti-trigger ng aksyong iyong napili." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/tinh-nang/quy-tac-theo-thoi-gian/" title="Quy tắc theo thời gian có thể xử lý việc lập lịch trình, trả lời tự động, tác vụ, và những công việc khác của bạn. Thiết lập một thời gian và một quy tắc thời gian nào đó để kích hoạt một hành động bạn đã chọn." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Middle East</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/momayezat/time-rules/" title="يمكن أن تهتم القواعد المؤقتة بجدولة المواعيد والردود الأوتوماتيكية والمزيد من المهام الأخرى غير ذلك. حدد وقتًا وقاعدة مؤقتة تقوم بتحفيز إجراء من اختيارك." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/features/time-rules/" title="Time rules can take care of your scheduling, automatic replies, tasks, and much more. Set a time and a time rule that will trigger an action of your choosing." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/recursos/regras-de-tempo/" title="As regras de tempo podem cuidar de seus agendamentos, respostas automáticas, tarefas e muito mais. Configure um tempo e uma regra de tempo acionará uma ação de sua escolha." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopieret!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <span itemprop="author" itemscope itemtype="http://schema.org/Organization"> <meta itemprop="url" content="https://www.liveagent.dk/funktioner/tids-regler/"> <meta itemprop="name" content="LiveAgent"> </span> <style id="compactheader-css" type="text/css">.compact-header{padding-top:2em;padding-bottom:2em;background-color:#f9f9fa}.compact-header ~ 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itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.liveagent.dk/funktioner/" href="https://www.liveagent.dk/funktioner/" title="Oplev LiveAgents omfattende multikanals helpdesk-software med avancerede funktioner som billetadministration, agent-kollisionsdetektion, automatiseret billetfordeling og meget mere. Ideel til virksomheder af alle størrelser. Besøg nu for at optimere din kundesupport!" hreflang="da-DK" onover-preload="1"><span itemprop="name">Funktioner</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Tidsregler</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-tidsregler">Tidsregler</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Tidsregler er automatiseringsregler i LiveAgent, der er tidsbetingede og hjælper med oprydningsopgaver, e-mailpåmindelser og opfølgning. De forbedrer produktiviteten og kundetilfredsheden. Prøv gratis uden bindinger.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorier:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.dk/funktioner/#billetadministration" title="Billetadministration" hreflang="da-DK" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Billetadministration </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Tilgængelig i:</div> <ul class="compact-header__tags-list"> <li> <a href="/prisfastsaettelse/" title="Lille" hreflang="da-DK" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Lille </a> </li> <li> <a href="/prisfastsaettelse/" title="Medium" hreflang="da-DK" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Medium </a> </li> <li> <a href="/prisfastsaettelse/" title="Large" hreflang="da-DK" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Large </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-what-are-time-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Hvad er tidsregler?</span></a><a href="#h-examples-of-time-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Eksempler på tidsregler</span></a><a href="#h-example-1" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Eksempel #1</span></a><a href="#h-example-2" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Eksempel #2</span></a><a href="#h-example-3" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Eksempel #3</span></a><a href="#h-how-do-time-rules-work" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Hvordan fungerer tidsreglerne?</span></a><a href="#h-why-are-time-rules-important" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Hvorfor er tidsregler vigtige?</span></a><a href="#h-what-other-types-of-rules-are-there-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Hvilke andre typer regler er der i LiveAgent?</span></a><a href="#h-action-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Handlingsregler</span></a><a href="#h-sla-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">SLA-regler</span></a><a href="#h-what-can-you-do-with-time-rules-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Hvad kan du gøre med tidsregler i LiveAgent?</span></a><a href="#h-conditions-that-can-be-applied-to-time-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Betingelser, der kan anvendes på tidsregler</span></a><a href="#h-actions-that-can-be-executed-by-time-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Handlinger, der kan udføres med tidsregler</span></a><a href="#h-what-do-time-rules-look-like-in-practice" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Hvordan ser tidsreglerne ud i praksis?</span></a><a href="#h-how-to-set-up-time-rules-in-liveagent" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Sådan opsættes tidsregler i LiveAgent</span></a><a href="#h-benefits-of-time-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Fordele ved tidsregler</span></a><a href="#h-less-room-for-human-error-and-a-reduced-chance-of-agent-burn-out" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Mindre plads til menneskelige fejl og en reduceret risiko for medarbejder udbrændthed</span></a><a href="#h-improved-customer-satisfaction" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Forbedret kundetilfredshed</span></a><a href="#h-automation-rules-save-time-and-money" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Automatiseringsregler sparer tid og penge</span></a><a href="#h-knowledge-base-resources" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Vidensbase ressourcer</span></a><a href="#h-ready-to-create-your-own-time-rules" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Tidsregler kan tage sig af din planlægning, automatiske svar, opgaver og meget mere. Indstil en tid og en tidsregel, der udløser en handling efter eget valg." hreflang="da-DK" onover-preload="1"><span class="FilterMenu__item-title js-toc__item-title">Er du parat til at oprette dine egne tidsregler?</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.dk/app/themes/liveagent/assets/images/features-category_ticket-management.jpg"> <picture><img fetchpriority="high" src="https://www.liveagent.dk/app/themes/liveagent/assets/images/features-category_ticket-management.jpg" alt="Tidsregler" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/Time-Rules.svg"> <img fetchpriority="high" src="https://www.liveagent.dk/wp/urlslab-download/9ef9015f2cc7f358cbf7c59779eab76d/Time-Rules.svg" alt="Integration" class="compact-header__logo-img" urlslab-id="29"> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">Prøv gratis</div> <div class="Signup__sidebar__subtitle">Ingen bindinger</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Fulde navn" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Email" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Virksomhedsnavn" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Vælg et navn til din LiveAgents underdomæne. 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9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content urlslab_yt" itemprop="articleBody"><link rel="stylesheet" id="urlslab_youtube_loader-css" type="text/css" media="all" href="https://www.liveagent.dk/app/plugins/wp-urlslab/public/build/css/urlslab_youtube_loader_decorated.css"> <h2 class="wp-block-heading" id="h-what-are-time-rules">Hvad er tidsregler?</h2> <p>Tidsregler er <a href="https://www.liveagent.dk/funktioner/regler/" urlslab_href_old="https://www.liveagent.dk/momayezat/regler/" title="Automatiser og organiser din arbejdsgang med regler. Regler giver dig mulighed for at organisere dine billetter, sende automatiske svar og mere." hreflang="da-DK" onover-preload="1">automatiseringsregler</a> der ikke er handlingsudløst, men i stedet tidsbetinget. De bruges mest til oprydningsopgaver i helpdesk, påmindelser via e-mail eller opfølgning, løsning af billetter der ikke har haft aktivitet i et stykke tid, eller tilføjet <a href="https://www.liveagent.ae/momayezat/tags/" title="قم بتخصيص وتحسين سير عملك مع العلامات الدلالية. شاهد محتويات كل تذكرة دعم في لمحة وصنفها حسب الموضوعات أو الشرائح." hreflang="ar" onover-preload="1">tags</a>. Mulighederne er uendelige.</p> <figure class="wp-block-image aligncenter size-full no-borders"><a href="https://www.liveagent.com/app/uploads/2020/11/Time-Rules.png" data-lightbox="gallery" title="App - Uploads - 2020 - 11 - Time Rules.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/deb295adce6bea60e3a34bc84fd86a6a/Time-Rules.png.webp 1214w, https://www.liveagent.dk/wp/urlslab-download/b555bf052bca9437da324ddb14dcc11b/Time-Rules-300x215.png.webp 300w, https://www.liveagent.dk/wp/urlslab-download/7dcd83468e23b92e4e4dac40e6a9d09a/Time-Rules-1024x734.png.webp 1024w, https://www.liveagent.dk/wp/urlslab-download/88687d5c753d10736b4485104f6882e7/Time-Rules-768x550.png.webp 768w, https://www.liveagent.dk/wp/urlslab-download/aa87214f791838cca20b0de6e746189f/Time-Rules-70x50.png.webp 70w, https://www.liveagent.dk/wp/urlslab-download/b6932c42da5e86a03d01411126ad7ef2/Time-Rules-35x25.png.webp 35w, https://www.liveagent.dk/wp/urlslab-download/b359301371f68447370ee1db3f85505e/Time-Rules-467x335.png.webp 467w, https://www.liveagent.dk/wp/urlslab-download/487d3e5eb5bab8d28bb5d4d4729a9d19/Time-Rules-558x400.png.webp 558w, https://www.liveagent.dk/wp/urlslab-download/f141b41685880f00afe8446ae2ea7adc/Time-Rules-185x133.png.webp 185w, https://www.liveagent.dk/wp/urlslab-download/4141e6b0a6ec97aa5e79eb7063c5f01b/Time-Rules-110x79.png.webp 110w, https://www.liveagent.dk/wp/urlslab-download/0904ff394c3e0d9038c10e62b3a526d7/Time-Rules-485x348.png.webp 485w, https://www.liveagent.dk/wp/urlslab-download/f69b620729cb27013bd797af86f4d38e/Time-Rules-31x22.png.webp 31w, https://www.liveagent.dk/wp/urlslab-download/f51942bb81722461f04167a24f2c8f30/Time-Rules-250x179.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1214px) 100vw, 1214px" type="image/webp"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/d3a4c84d859d2b61113beb8bf20dbc76/Time-Rules.png 1214w, https://www.liveagent.dk/wp/urlslab-download/ba8fa73486e4cbcc72453565e011dab4/Time-Rules-300x215.png 300w, https://www.liveagent.dk/wp/urlslab-download/40497e0d919fdc3ce082f7a4b0fe9328/Time-Rules-1024x734.png 1024w, https://www.liveagent.dk/wp/urlslab-download/d10ec5f2b32a9d87888ddf8ff9f418f9/Time-Rules-768x550.png 768w, https://www.liveagent.dk/wp/urlslab-download/7bff14e5bfd554520716c0ff1b72148e/Time-Rules-70x50.png 70w, https://www.liveagent.dk/wp/urlslab-download/a3a47a77bd6ca9ec271b55819778c6e5/Time-Rules-35x25.png 35w, https://www.liveagent.dk/wp/urlslab-download/2b8fdea1d3ebe6d225b1c8727cabcad9/Time-Rules-467x335.png 467w, https://www.liveagent.dk/wp/urlslab-download/da1b07a8d8c918b9a9929d8106459c43/Time-Rules-558x400.png 558w, https://www.liveagent.dk/wp/urlslab-download/83493b36275a2725f4b9b0d0069cced1/Time-Rules-185x133.png 185w, https://www.liveagent.dk/wp/urlslab-download/b2912a1bed3a2ccd1e0db2558627656d/Time-Rules-110x79.png 110w, https://www.liveagent.dk/wp/urlslab-download/27a33592d0c95be30f2f6e290334b3ba/Time-Rules-485x348.png 485w, https://www.liveagent.dk/wp/urlslab-download/a6c344833dfeda23150f0bb13ecdae77/Time-Rules-31x22.png 31w, https://www.liveagent.dk/wp/urlslab-download/dd0e9872d1f5760c16655250dd3782d1/Time-Rules-250x179.png 250w" urlslab-lazy="yes" sizes="(max-width: 1214px) 100vw, 1214px"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/deb295adce6bea60e3a34bc84fd86a6a/Time-Rules.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1214" height="870" alt="Time-Rules-LiveAgent" class="wp-image-146733" data-src="https://www.liveagent.dk/wp/urlslab-download/d3a4c84d859d2b61113beb8bf20dbc76/Time-Rules.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> <h2 class="wp-block-heading" id="h-examples-of-time-rules">Eksempler på tidsregler</h2> <h3 class="wp-block-heading" id="h-example-1">Eksempel #1</h3> <p>Som LiveAgent-bruger kan du oprette en tidsregel, der automatisk sender en opfølgende e-mail 24 timer efter din sidste interaktion med en kunde.</p> <h3 class="wp-block-heading" id="h-example-2">Eksempel #2</h3> <p>Du kan også oprette en tidsregel, der automatisk markerer alle billetter, der ikke er blevet reageret på i 10 dage, som løst.</p> <h3 class="wp-block-heading" id="h-example-3">Eksempel #3</h3> <p>LiveAgent sletter automatisk billetter markeret som SPAM, der er ældre end 90 dage.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/04/Active-time-rules.png" data-lightbox="gallery" title="App - Uploads - 2021 - 04 - Active Time Rules.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/34d62bc34e5f98510148e03b2c9381f5/Active-time-rules-1024x558.png.webp 1024w, https://www.liveagent.dk/wp/urlslab-download/ae1a76ebd38d17e8afdabb6081e3c7f1/Active-time-rules-300x164.png.webp 300w, https://www.liveagent.dk/wp/urlslab-download/d8f4e52bdc3f5f161865ebf4ff223e2a/Active-time-rules-768x419.png.webp 768w, https://www.liveagent.dk/wp/urlslab-download/9b5d68d4a690934b6bc175998c8e0d2b/Active-time-rules-92x50.png.webp 92w, https://www.liveagent.dk/wp/urlslab-download/e697e2abd0c0245f967280b4a0c85a17/Active-time-rules-46x25.png.webp 46w, https://www.liveagent.dk/wp/urlslab-download/f1946b889bb5e0f6ed74eb68ef825651/Active-time-rules-614x335.png.webp 614w, https://www.liveagent.dk/wp/urlslab-download/d3e92ccc5f2e57f22500e7d9f0ff464b/Active-time-rules-700x382.png.webp 700w, https://www.liveagent.dk/wp/urlslab-download/4499dda9c7cb2a68d0f33ecafc75410b/Active-time-rules-185x101.png.webp 185w, https://www.liveagent.dk/wp/urlslab-download/f15cd8e8cbaf17a7e9910caf2d960fb5/Active-time-rules-110x60.png.webp 110w, https://www.liveagent.dk/wp/urlslab-download/aec5868e080baf67508062c7e15a80a0/Active-time-rules-485x264.png.webp 485w, https://www.liveagent.dk/wp/urlslab-download/bf31802c4605f298628b5f1bdeeac02f/Active-time-rules-40x22.png.webp 40w, https://www.liveagent.dk/wp/urlslab-download/430f1bf4765aa9f65d34d33ab87aefa4/Active-time-rules-250x136.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/9f61ba6f8572dfa7927431672fa9dc28/Active-time-rules-1024x558.png 1024w, https://www.liveagent.dk/wp/urlslab-download/ece72140019814701e30dd091eac1f76/Active-time-rules-300x164.png 300w, https://www.liveagent.dk/wp/urlslab-download/3c4bd38f52350bdd306826ec9ca7528a/Active-time-rules-768x419.png 768w, https://www.liveagent.dk/wp/urlslab-download/b7abf6d75d85dd3243c2d0eaf9e19fa5/Active-time-rules-92x50.png 92w, https://www.liveagent.dk/wp/urlslab-download/7a2ca5b6f1e37fed90649cbae7d3ac61/Active-time-rules-46x25.png 46w, https://www.liveagent.dk/wp/urlslab-download/e73d3d3e1b2512dd142503729b4afd76/Active-time-rules-614x335.png 614w, https://www.liveagent.dk/wp/urlslab-download/dad530f5fe13d22d265fa2a6ae3b77c1/Active-time-rules-700x382.png 700w, https://www.liveagent.dk/wp/urlslab-download/b3b57c6d2bad5e0ead1ca4705d2e1069/Active-time-rules-185x101.png 185w, https://www.liveagent.dk/wp/urlslab-download/3eb3c4b46af2b51819a95078cc98b4c3/Active-time-rules-110x60.png 110w, https://www.liveagent.dk/wp/urlslab-download/64fbd0a53e61995eb3cb9d9e619dcfae/Active-time-rules-485x264.png 485w, https://www.liveagent.dk/wp/urlslab-download/df8ece87c039e9908629a6068c2220a6/Active-time-rules-40x22.png 40w, https://www.liveagent.dk/wp/urlslab-download/e86b1336d6a16da8dfbf545869240010/Active-time-rules-250x136.png 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/34d62bc34e5f98510148e03b2c9381f5/Active-time-rules-1024x558.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="558" alt="" class="wp-image-212453" data-src="https://www.liveagent.dk/wp/urlslab-download/9f61ba6f8572dfa7927431672fa9dc28/Active-time-rules-1024x558.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-do-time-rules-work">Hvordan fungerer tidsreglerne?</h2> <p>Når en tidsregel er oprettet, vil systemet automatisk udføre periodiske baggrundsundersøgelser i korte intervaller (normalt et minut) og kontrollere, om betingelserne for tidsreglen er opfyldt. Hvis de er det, udføres reglen automatisk.</p> <h2 class="wp-block-heading" id="h-why-are-time-rules-important">Hvorfor er tidsregler vigtige?</h2> <p>Tidsregler kan være yderst fordelagtige for enhver virksomhed, der har <a href="https://www.liveagent.com" urlslab_href_old="/decrease-ticket-load/" title="Discover LiveAgent, the all-in-one customer support software designed to elevate your service with 24/7 availability, no setup fees, and a free trial with no credit card required. Connect across channels with over 130 ticketing features and 200+ integrations. Enhance efficiency with AI assistance, live chat, call center, and ticketing systems. Experience fast implementation, award-winning service, and increased revenue potential. Start your free trial today and join leading brands in providing exceptional customer care." hreflang="en-US" onover-preload="1">store billetmængder</a> fordi de dæmper stress for medarbejderne og udføre rutine og gentagne opgaver på kort tid.</p> <p>De vigtigste fordele ved tidsregler er:</p> <ul class="wp-block-list"> <li>Forbedret effektivitet/medarbejder-arbejdsfordeling</li> <li>Forbedrede svartider</li> <li>Mindre spillerum til menneskelige fejl</li> <li>Mindre stress/reduceret risiko for udbrændthed</li> <li>Reducerede supportomkostninger og <a href="https://www.liveagent.com/blog/live-chat-statistics/" urlslab_href_old="https://www.liveagent.com/increase-response-speed/" title='Discover the future of customer service with our "23 Must-Know Live Chat Statistics for 2024." Delve into the explosive growth of live chat, its impact on customer satisfaction and sales, and explore future trends shaping the industry. Gain invaluable insights to enhance your digital customer service strategy. Join us on this insightful journey and stay ahead in the competitive market.' hreflang="en-US" onover-preload="1">sparet tid</a></li> </ul> <div class="Gutenberg"> <section class="Reference Box Box--gray"> <div class="wrapper"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column Reference__image"> <div class="elementor-widget-image"> <div class="elementor-widget-container"> <div class="elementor-image"> <picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/5f43a841e5476c246cb77f5bdd06a41c/komora.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" alt="Peter Komornik" data-src="https://www.liveagent.dk/wp/urlslab-download/7ca23ab734834702b31f9f797a1514f2/komora.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></picture> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column Reference__text"> <div class="elementor-blockquote--skin-clean elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote"> <div class="elementor-widget-container"> <blockquote class="elementor-blockquote"> <p class="elementor-blockquote__content">LiveAgent kombinerer <strong>enestående live-chat, support</strong> og automation der tillader os, at yde <strong>den bedste support til vores kunder.</strong></p> <footer> <cite class="elementor-blockquote__author">Peter Komornik, CEO</cite> </footer> </blockquote> </div> <div class="elementor-widget-image"> <div class="elementor-image"> <img decoding="async" alt="logo slido black" data-src="https://www.liveagent.dk/wp/urlslab-download/efbbc93e898ce24aab313998d89a2a5d/logo_slido_black.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"> </div> </div> </div> </div> </div> </div> </section> </div> <h2 class="wp-block-heading" id="h-what-other-types-of-rules-are-there-in-liveagent">Hvilke andre typer regler er der i LiveAgent?</h2> <p>Bortset fra tidsregler kan LiveAgent-brugere drage fordel af triggerbaserede automatiseringsregler og SLA-regler (serviceniveauaftale). Du kan forudindstille disse regler, så de passer bedst til din virksomhed og gør din <a href="https://www.liveagent.dk/ticketing-software/" title="Oplev den ultimative billetteringssoftware i 2024 med LiveAgent – til gnidningsfri kundepleje på tværs af alle kanaler. Nyd fordelene ved en universel indbakke, avanceret automatisering, og 24/7 kundesupport. Start din gratis prøveperiode uden krav om kreditkort og oplev, hvordan LiveAgent kan transformere din kundeservice med øget effektivitet og tilfredshed. Besøg vores side nu for at finde den perfekte løsning til din virksomhed!" hreflang="da-DK" onover-preload="1">servicebilletstyringssoftware</a> effektiv.</p> <h3 class="wp-block-heading" id="h-action-rules">Handlingsregler</h3> <p>Handlingsregler er grundlæggende <a href="https://www.liveagent.dk/funktioner/regler/" urlslab_href_old="https://www.liveagent.dk/momayezat/regler/" title="Automatiser og organiser din arbejdsgang med regler. Regler giver dig mulighed for at organisere dine billetter, sende automatiske svar og mere." hreflang="da-DK" onover-preload="1">handlingsudløste regler</a>. LiveAgent -brugere kan konfigurere en trigger og en handling, og når triggerbetingelserne er opfyldt, udføres handlingen. For eksempel kan du oprette en regel, der automatisk tildeler enhver billet, der indeholder ordene “fakturering” eller “betaling”, til faktureringsafdelingen.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2020/11/Rules-Create.png" data-lightbox="gallery" title="App - Uploads - 2020 - 11 - Rules Create.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/bf939103ffd6355586b71046e921371d/Rules-Create-1024x781.png.webp 1024w, https://www.liveagent.dk/wp/urlslab-download/4631cdf4a71011fbcdef8c68734af3ab/Rules-Create-300x229.png.webp 300w, https://www.liveagent.dk/wp/urlslab-download/2e939bde747ce0cb9f52a6c8bda21d73/Rules-Create-768x585.png.webp 768w, https://www.liveagent.dk/wp/urlslab-download/1f275103e8719841da99c577c82440fb/Rules-Create-66x50.png.webp 66w, https://www.liveagent.dk/wp/urlslab-download/4690baa69f0f3f5359cb4c989043dd5d/Rules-Create-33x25.png.webp 33w, https://www.liveagent.dk/wp/urlslab-download/06c091e26735a671319dd0b8e62bf259/Rules-Create-439x335.png.webp 439w, https://www.liveagent.dk/wp/urlslab-download/5f76547a20df33e3e8f0ca98ad569cf5/Rules-Create-525x400.png.webp 525w, https://www.liveagent.dk/wp/urlslab-download/068e1b2a6cbf728fb3f4ee317522249a/Rules-Create-185x141.png.webp 185w, https://www.liveagent.dk/wp/urlslab-download/3c2fd9ae1b6f03187540533f6ddbef5a/Rules-Create-110x84.png.webp 110w, https://www.liveagent.dk/wp/urlslab-download/e17445bbcb66d5ea7803ebc9a942610f/Rules-Create-485x370.png.webp 485w, https://www.liveagent.dk/wp/urlslab-download/722c6df23a0493194b84a4e632fbaee6/Rules-Create-29x22.png.webp 29w, https://www.liveagent.dk/wp/urlslab-download/730bf47b0066ef5fb4c5ad1ca51e7739/Rules-Create-250x191.png.webp 250w, https://www.liveagent.dk/wp/urlslab-download/6341df3ea78248e88a10a5ff02b39cc5/Rules-Create.png.webp 1102w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/db38de8d90a89e6f7ee15c218a06d7f7/Rules-Create-1024x781.png 1024w, https://www.liveagent.dk/wp/urlslab-download/c5c3ce414d6930d2d2497f5850503d15/Rules-Create-300x229.png 300w, https://www.liveagent.dk/wp/urlslab-download/25cf44115e45a002336e2b22ffb773e6/Rules-Create-768x585.png 768w, https://www.liveagent.dk/wp/urlslab-download/3e4516117bc56326f9dc4c937eca4a9c/Rules-Create-66x50.png 66w, https://www.liveagent.dk/wp/urlslab-download/cdb2f5aa71b77e9026f24c55ede85129/Rules-Create-33x25.png 33w, https://www.liveagent.dk/wp/urlslab-download/3bb583cd519cd4a7cd914db19938b744/Rules-Create-439x335.png 439w, https://www.liveagent.dk/wp/urlslab-download/17a07ecf5c10d900a336a776716c9175/Rules-Create-525x400.png 525w, https://www.liveagent.dk/wp/urlslab-download/adb8ae68245d8235fd7947db178dc3ac/Rules-Create-185x141.png 185w, https://www.liveagent.dk/wp/urlslab-download/6f2a2f65df077753ced8f270877b6eb5/Rules-Create-110x84.png 110w, https://www.liveagent.dk/wp/urlslab-download/71196e81e53f00357d5e758045b47fa2/Rules-Create-485x370.png 485w, https://www.liveagent.dk/wp/urlslab-download/57d4b6c098f060838be51ca44c3961f8/Rules-Create-29x22.png 29w, https://www.liveagent.dk/wp/urlslab-download/d3d80a257a63f572e1e9c5a90a699050/Rules-Create-250x191.png 250w, https://www.liveagent.dk/wp/urlslab-download/f0b599b601de1f290ab3540937f504f9/Rules-Create.png 1102w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/bf939103ffd6355586b71046e921371d/Rules-Create-1024x781.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="781" alt="Create-rule-in-LiveAgent" class="wp-image-146771" data-src="https://www.liveagent.dk/wp/urlslab-download/db38de8d90a89e6f7ee15c218a06d7f7/Rules-Create-1024x781.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></picture></a></figure> <h3 class="wp-block-heading" id="h-sla-rules">SLA-regler</h3> <p><a href="https://www.liveagent.ae/momayezat/service-level-agreement-sla/" title="اكتشف أهمية اتفاقية مستوى الخدمة (SLA) وكيفية تحسين كفاءة مكتب المساعدة لديك باستخدام LiveAgent. احصل على تجربة مجانية وتعرف على كيفية تحديد الأهداف وتحقيق الالتزام بها لضمان جودة الخدمة وتوافرها دائمًا." hreflang="ar" onover-preload="1">SLA-regler</a> kan kun anvendes på SLA-opsætningen og er bundet til SLA-niveauer. Et eksempel på en SLA-regel kan være at ændre SLA -niveauet for en billet eller stoppe andre regler fra at blive udført.</p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.dk/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Automate tasks with time-triggered rules</p> <p class="BlockDiscover__text">Save up to 15 hours of work each week with custom automation rules. The possibilities are endless. Try them today. No credit card required.</p> <div class="BlockDiscover__buttons"> <a href="/proeveversion/" class="Button Button--knockout" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Start free 30-day trial</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Planlæg en gratis LiveAgent-demo og lær, hvordan du kan forbedre kundetilfredshed og øge salget med vores omnikanal-platform. Få en personlig rundvisning, stil spørgsmål om pris og funktioner, og inviter op til 100 kollegaer. Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1"> <span>Planlæg en demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.dk/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <h2 class="wp-block-heading" id="h-what-can-you-do-with-time-rules-in-liveagent">Hvad kan du gøre med tidsregler i LiveAgent?</h2> <p>Tidsregler kan anvendes, når:</p> <ul class="wp-block-list"> <li>En billet er ældre end et bestemt antal dage, timer eller minutter</li> <li>En billets status ikke har ændret sig i et bestemt antal dage, timer eller minutter</li> <li>En billet skal indgives på mindre end et bestemt antal dage, timer eller minutter</li> <li>En billet er forsinket i mere end et bestemt antal dage, timer eller minutter</li> </ul> <h3 class="wp-block-heading" id="h-conditions-that-can-be-applied-to-time-rules">Betingelser, der kan anvendes på tidsregler</h3> <ul class="wp-block-list"> <li>Billetstatus</li> <li>Billet oprettet (dato)</li> <li>Billetten ændret (dato)</li> <li>Billetten blev slettet</li> <li>URL til henvisning til billetstart</li> <li><a href="https://www.liveagent.dk/kundesupport-ordliste/ticket-priority/" title="Optimer din kundesupport med helpdesk-prioriteter. Oplev fordelene, bedste praksis, vigtigheden af SLA'er og konkrete eksempler." hreflang="da-DK" onover-preload="1">Billetprioritet</a></li> <li>Billetafdeling</li> <li>Billet tildelt til</li> <li>Kundegruppe</li> <li>Billet-tags</li> </ul> <h3 class="wp-block-heading" id="h-actions-that-can-be-executed-by-time-rules">Handlinger, der kan udføres med tidsregler</h3> <ul class="wp-block-list"> <li>Overfør billet</li> <li>Løs billetten</li> <li>Slet billetten</li> <li>Ændre billetprioritet</li> <li>Lave om <a href="https://www.liveagent.ae/momayezat/service-level-agreement-sla/" title="اكتشف أهمية اتفاقية مستوى الخدمة (SLA) وكيفية تحسين كفاءة مكتب المساعدة لديك باستخدام LiveAgent. احصل على تجربة مجانية وتعرف على كيفية تحديد الأهداف وتحقيق الالتزام بها لضمان جودة الخدمة وتوافرها دائمًا." hreflang="ar" onover-preload="1">SLA-niveau</a></li> <li>Markeret som spam</li> <li>Markeret som ikke spam</li> <li>Fjerne billet</li> <li>Send svar</li> <li>Ændre billetemne</li> <li>Opkalds-URL</li> <li>Tilføj tag</li> <li>Fjern tag</li> <li>Send mail til</li> <li>Stop andre regler</li> <li>HTTP-anmodning</li> </ul> <h2 class="wp-block-heading" id="h-what-do-time-rules-look-like-in-practice">Hvordan ser tidsreglerne ud i praksis?</h2> <p>Hvis der anvendes en regel på en billet, vises ændringen i den detaljerede billetvisning (for at sikre et klart ansvar for billethåndtering.) Både administratorer og medarbejdere kan se ændringerne af billetten foretaget med aktive tidsregler.</p> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/04/Time-rule-auto-resolve.png" data-lightbox="gallery" title="App - Uploads - 2021 - 04 - Time Rule Auto Resolve.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/4c7672d1b60dad2fa87d6eb7f0555bb2/Time-rule-auto-resolve-1024x96.png.webp 1024w, https://www.liveagent.dk/wp/urlslab-download/64d9644f3496755981737e6ae17326b4/Time-rule-auto-resolve-300x28.png.webp 300w, https://www.liveagent.dk/wp/urlslab-download/fcaad8971e64a5d6a21b762b4afd1b19/Time-rule-auto-resolve-768x72.png.webp 768w, https://www.liveagent.dk/wp/urlslab-download/876c05a4350d2d6c80944b56e944eeda/Time-rule-auto-resolve-185x17.png.webp 185w, https://www.liveagent.dk/wp/urlslab-download/ab09cd95da12b90307a194f6ce2ced82/Time-rule-auto-resolve-175x16.png.webp 175w, https://www.liveagent.dk/wp/urlslab-download/1e13f8b44ad0d4de411bf0829aef17b1/Time-rule-auto-resolve-960x90.png.webp 960w, https://www.liveagent.dk/wp/urlslab-download/d0df2ba5182c7f02ee3047254c22329a/Time-rule-auto-resolve-700x66.png.webp 700w, https://www.liveagent.dk/wp/urlslab-download/63831d0159ebc7fd9b1d9db340a8747a/Time-rule-auto-resolve-110x10.png.webp 110w, https://www.liveagent.dk/wp/urlslab-download/f045cf30a35fd29faccef4b8f3917524/Time-rule-auto-resolve-485x45.png.webp 485w, https://www.liveagent.dk/wp/urlslab-download/55b562af876545002a36edbf342157fd/Time-rule-auto-resolve-95x9.png.webp 95w, https://www.liveagent.dk/wp/urlslab-download/114acbc8586941d601b3621afe0e38fc/Time-rule-auto-resolve-200x19.png.webp 200w, https://www.liveagent.dk/wp/urlslab-download/0917c87c2e70daf9c559256b6885080c/Time-rule-auto-resolve-250x23.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/4ad898dc3298c7d2195419f42ea44cbb/Time-rule-auto-resolve-1024x96.png 1024w, https://www.liveagent.dk/wp/urlslab-download/be6df12fd7b79529654ecef57e465b6c/Time-rule-auto-resolve-300x28.png 300w, https://www.liveagent.dk/wp/urlslab-download/21e2e5c963f4b8d8aabac84c5207cc9a/Time-rule-auto-resolve-768x72.png 768w, https://www.liveagent.dk/wp/urlslab-download/f0fe93bd85ee89250028cf9eb4b415b4/Time-rule-auto-resolve-185x17.png 185w, https://www.liveagent.dk/wp/urlslab-download/2ad67fedba16639a264a394b96dcda5d/Time-rule-auto-resolve-175x16.png 175w, https://www.liveagent.dk/wp/urlslab-download/51f785d62926fd77fb6e5b9452fdb343/Time-rule-auto-resolve-960x90.png 960w, https://www.liveagent.dk/wp/urlslab-download/3ac7732f0ba133b374aa67171db51c0f/Time-rule-auto-resolve-700x66.png 700w, https://www.liveagent.dk/wp/urlslab-download/472c03197a2af5e1fa06489dd45984a0/Time-rule-auto-resolve-110x10.png 110w, https://www.liveagent.dk/wp/urlslab-download/05f395aa551cac743f423fcb314ad566/Time-rule-auto-resolve-485x45.png 485w, https://www.liveagent.dk/wp/urlslab-download/966c8834adbba35b675b1ce5ec3cc673/Time-rule-auto-resolve-95x9.png 95w, https://www.liveagent.dk/wp/urlslab-download/511d2f22e8258eb16c8686133f80cb3b/Time-rule-auto-resolve-200x19.png 200w, https://www.liveagent.dk/wp/urlslab-download/2e6cdba1e24686206ff2c65288d307ca/Time-rule-auto-resolve-250x23.png 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/4c7672d1b60dad2fa87d6eb7f0555bb2/Time-rule-auto-resolve-1024x96.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="96" alt="" class="wp-image-212429" data-src="https://www.liveagent.dk/wp/urlslab-download/4ad898dc3298c7d2195419f42ea44cbb/Time-rule-auto-resolve-1024x96.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-to-set-up-time-rules-in-liveagent">Sådan opsættes tidsregler i LiveAgent</h2> <ol class="wp-block-list"> <li>Log ind på LiveAgent.</li> <li>Klik på <strong>Konfiguration</strong> (tandhjulsikon i menulinjen til venstre).</li> <li>Klik på <strong>Automatisering</strong>.</li> <li>Klik på <strong>Tidsregler</strong>.</li> <li>Klik på <strong>Opret</strong>.</li> <li><strong>Marker afkrydsningsfeltet Status aktiv</strong></li> <li>Opret et <strong>navn</strong> til <strong>din regel</strong>.</li> <li>Du kan lade afsnittet Noter stå tomt, eller du kan beskrive reglen mere detaljeret. Dette felt er simpelthen for din bekvemmeligheds skyld.</li> <li><strong>Vælg en variabel “Anvend når”</strong>.</li> <li><strong>Vælg tidsbetingelserne</strong> – efter hvor lang tid skal din regel udføres?</li> <li><strong>Valgfrit: Klik på Tilføj betingelsesgruppe.</strong></li> <li><strong>Vælg betingelserne</strong> efter din smag.</li> <li><strong>Vælg udførelseshandlingsfelterne</strong> efter din smag</li> <li>Klik på <strong>Gem</strong>.</li> </ol> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2021/04/Edit-time-rule.png" data-lightbox="gallery" title="App - Uploads - 2021 - 04 - Edit Time Rule.png" onover-preload="1"><picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/c7858a12b0e47d21d55fb271b5f934a9/Edit-time-rule-1024x558.png.webp 1024w, https://www.liveagent.dk/wp/urlslab-download/8bb9b4faafa8af3bb8ef308da8c7b0c7/Edit-time-rule-300x163.png.webp 300w, https://www.liveagent.dk/wp/urlslab-download/301144eccf4bb8ef5181fa2c94ced2ea/Edit-time-rule-768x418.png.webp 768w, https://www.liveagent.dk/wp/urlslab-download/41ba678e9891620a1fa486b64c45a9d3/Edit-time-rule-92x50.png.webp 92w, https://www.liveagent.dk/wp/urlslab-download/b0581183ba2518f595ec1acb1c8a705c/Edit-time-rule-46x25.png.webp 46w, https://www.liveagent.dk/wp/urlslab-download/67b2f5b1a519d05138b9bd4f567f135a/Edit-time-rule-615x335.png.webp 615w, https://www.liveagent.dk/wp/urlslab-download/6145c871f6ac03eb1da26f9e199ee260/Edit-time-rule-700x381.png.webp 700w, https://www.liveagent.dk/wp/urlslab-download/cb5477153ba05fa8c93cf3c0a5202e95/Edit-time-rule-185x101.png.webp 185w, https://www.liveagent.dk/wp/urlslab-download/25bff8b2c50973a36fcd37af190c086d/Edit-time-rule-110x60.png.webp 110w, https://www.liveagent.dk/wp/urlslab-download/3e667db0a6f7d3b4903d7f419c6674c7/Edit-time-rule-485x264.png.webp 485w, https://www.liveagent.dk/wp/urlslab-download/334b478c5e514a472bf66671b42693a4/Edit-time-rule-40x22.png.webp 40w, https://www.liveagent.dk/wp/urlslab-download/23066f68b150e6f9840bdb1f52fd898b/Edit-time-rule-250x136.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/52093a35663b0da8ee0bc22fe609ab37/Edit-time-rule-1024x558.png 1024w, https://www.liveagent.dk/wp/urlslab-download/b3544e1b0c927295cf093db3174b46e8/Edit-time-rule-300x163.png 300w, https://www.liveagent.dk/wp/urlslab-download/6bf649d0c1b18b9f919488172bacaf90/Edit-time-rule-768x418.png 768w, https://www.liveagent.dk/wp/urlslab-download/8020588bd83808b30ee704734fbc1a58/Edit-time-rule-92x50.png 92w, https://www.liveagent.dk/wp/urlslab-download/49f753d6723b11a18de4a3d84a35e311/Edit-time-rule-46x25.png 46w, https://www.liveagent.dk/wp/urlslab-download/091c2916a8d6fed8edc0bf8fbb9d2eb8/Edit-time-rule-615x335.png 615w, https://www.liveagent.dk/wp/urlslab-download/dea83956c24f902aa2e680affadaf85c/Edit-time-rule-700x381.png 700w, https://www.liveagent.dk/wp/urlslab-download/abd25bdbe0cf4e70bc395ec69721a3bd/Edit-time-rule-185x101.png 185w, https://www.liveagent.dk/wp/urlslab-download/ff54d0a3e4ed18f3fcf5c2f214ea0a3e/Edit-time-rule-110x60.png 110w, https://www.liveagent.dk/wp/urlslab-download/a7684f70f922242d15f1b1fde6276005/Edit-time-rule-485x264.png 485w, https://www.liveagent.dk/wp/urlslab-download/0c91dbda15149b51e21e1c85f810d197/Edit-time-rule-40x22.png 40w, https://www.liveagent.dk/wp/urlslab-download/3376e1d558f3c973909eea29f3dd3e21/Edit-time-rule-250x136.png 250w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/c7858a12b0e47d21d55fb271b5f934a9/Edit-time-rule-1024x558.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="558" alt="" class="wp-image-212441" data-src="https://www.liveagent.dk/wp/urlslab-download/52093a35663b0da8ee0bc22fe609ab37/Edit-time-rule-1024x558.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></picture></a></figure> <h2 class="wp-block-heading" id="h-benefits-of-time-rules">Fordele ved tidsregler</h2> <h3 class="wp-block-heading" id="h-less-room-for-human-error-and-a-reduced-chance-of-agent-burn-out">Mindre plads til menneskelige fejl og en reduceret risiko for medarbejder udbrændthed</h3> <p>Automatisering er præcis- mennesker er ikke. Kan du forestille dig, hvis dine medarbejdere skulle huske, hvilke billetter de ikke modtog svar på og skulle følge op på?</p> <p>Selvfølgelig ville det være umuligt, hvilket kunne skabe nogle akavede situationer, der kunne være skadelige for din virksomhed. Ud over det, kan det at skulle huske, hvornår det er et godt tidspunkt at følge op på hver kundeanmodning, føre til medarbejder udbrændthed.</p> <p>Ved at have automatiseringsregler på plads, der varetager disse administrative opgaver, frigøres dine medarbejders tid og sind, <a href="https://www.liveagent.com/blog/what-does-your-customer-service-team-need-right-now/" title="Learn how to keep your customer service team happy and satisfied using top-notch leadership skills, while meeting customer expectations in these COVID-19 times." hreflang="en-US" onover-preload="1">gør dem i stand til at fokusere</a> på mere presserende opgaver. Det vil også sikre, at de ikke er stressede og kan være produktive i længere perioder.</p> <h3 class="wp-block-heading" id="h-improved-customer-satisfaction">Forbedret kundetilfredshed</h3> <p>Tilfredse kunder er hjørnestenen i enhver virksomhed, da de påvirker anbefalinger, online anmeldelser, mund til mund og salg. Som sådan bør enhver virksomhed <a href="https://www.liveagent.com/customer-support-glossary/customer-support/" urlslab_href_old="https://www.liveagent.com/improve-customer-service/" title="Learn what customer support is and why it matters. Come and explore best practices and innovative strategies to elevate your support game." hreflang="en-US" onover-preload="1">stræbe efter at gøre kunden glad</a> med fremragende service, hurtige svartider og en personlig tilgang.</p> <p>Det er let at holde dine kunder tilfredse med tidsreglerne, lad systemet følge op på hver forespørgsel, og dine kunder vil føle sig højt værdsat. Så nemt er det!</p> <section class="block-badges"> <div class="block-badges__bg" style="" urlslab-lazy-bgimage="https://www.liveagent.dk/app/themes/liveagent/assets/images/bg_glassy.jpg"> <div class="block-badges__wrap"> <div class="block-badges__content"> <h5 class="block-badges__subtitle" id="h-"> <img decoding="async" alt="Priser" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/Awards.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> </h5> <h2 class="block-badges__title h2 larger" id="h-happy-customers-are-the-best-customers"> Happy customers are <span class="highlight">the best</span> customers </h2> <p> Vi tilbyder migrationsservice fra alle de mest populære helpdesk-softwares </p> <p> <a href="/awards/" class="Button Button--full" title="LiveAgent er en helpdesk- og supportsoftware, der kan øge kundetilfredsheden for virksomheder i enhver størrelse. Med mere end 175 funktioner og over 40 integrationer er det en kompleks løsning til forskellige typer virksomheder. Det kan hjælpe med e-mail, lynhurtig livechat, sociale medier, callcenter og vidensbase. Der er ingen installationsgebyr, og kreditkort kræves ikke. Der tilbydes en gratis 14-dages prøveperiode, og kundeservice er tilgængelig 24/7. Der er også ros for dets pålidelighed og evne til at forbedre kundeservicen." hreflang="da-DK" onover-preload="1"><span>View more</span></a> </p> </div> <div class="award-badges"> <div data-test="935953" style="" alt="Emblemer" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2024/02/badge-sa-frontrunners-2024.png"></div> <div data-test="936017" style="" alt="Emblemer" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2024/02/badge-ca-shortlist-2024.png"></div> <div data-test="938121" style="" alt="Emblemer" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2024/02/badge-ga-category_leaders-2024.png"></div> <div data-test="949757" style="" alt="Emblemer" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2024/02/badge-ca-shortlist-2024.png"></div> <div data-test="936019" style="" alt="Emblemer" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2024/02/badge-ga-category_leaders-2024.png"></div> <div data-test="949764" style="" alt="Emblemer" urlslab-lazy-bgimage="https://www.liveagent.com/app/uploads/2024/02/badge-sa-frontrunners-2024.png"></div> </div> </div> </div> </section> <h3 class="wp-block-heading" id="h-automation-rules-save-time-and-money">Automatiseringsregler sparer tid og penge</h3> <p>Kan du forestille dig, hvis du skulle følge op på hver enkelt ubesvaret billet manuelt? Ikke alene ville dette være en ekstremt tidskrævende opgave, men det ville også være meget dyrt.</p> <p>Heldigvis kan <a href="https://www.liveagent.dk/lp/help-desk-software/" urlslab_href_old="https://www.liveagent.dk/help-desk-software/" title="Strømline din kundekommunikation med LiveAgent's helpdesk-software. Oplev multi-kanal billettering, live chat, callcenter, og sociale medier integrationer, alt i én platform—uden opsætningsgebyr, kreditkortkrav eller bindingsperiode. Prøv gratis i 14 dage og forbedr din kundeservice med 24/7 support. Bruges af topvirksomheder som Forbes og Airbus. Kom godt i gang med LiveAgent i dag!" hreflang="da-DK" onover-preload="1">help desk</a> -software som LiveAgent udføre utallige tidsregler, der vil spare dine agenter masser af tid i det lange løb. Overlad logistikken til os, så dine medarbejdere kan fokusere på det, der er vigtigt – <a href="https://www.liveagent.com/blog/live-chat-statistics/" urlslab_href_old="https://www.liveagent.com/blog/power-of-live-chat/" title='Discover the future of customer service with our "23 Must-Know Live Chat Statistics for 2024." Delve into the explosive growth of live chat, its impact on customer satisfaction and sales, and explore future trends shaping the industry. Gain invaluable insights to enhance your digital customer service strategy. Join us on this insightful journey and stay ahead in the competitive market.' hreflang="en-US" onover-preload="1">pleje af kundeforhold.</a></p> <h2 class="wp-block-heading" id="h-knowledge-base-resources">Vidensbase ressourcer</h2> <p>For at læse mere om tidsregler, tjek vores vidensbase -ressourcer:</p> <ul class="wp-block-list"> <li><a href="https://support.liveagent.com/290878-Time-Rules" urlslab_href_old="http://support.ladesk.com/290878-Time-Rules" title="Time Rules check if the conditions, e.g. ticket status, ticket department, are met. Than the rule is executed. Watch our Time Rules video setup. Read about it." hreflang="en-US">Opsætning af tidsregler</a></li> <li><a href="https://support.liveagent.com/493350-How-to-send-automatic-reply-to-customer-after-a-ticket-is-created" urlslab_href_old="https://support.ladesk.com/493350-How-to-send-automatic-reply-to-customer-after-a-ticket-is-created" title="Learn to set up automatic replies in LiveAgent after a ticket is created using customizable rules for seamless customer communication." hreflang="en-US">Send automatisk svar til kunden, efter oprettelse af billet</a></li> </ul> <div class="youtube_urlslab_loader" data-ytid="WzQQ9_O_1mE" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">LiveAgent Webinar 2 Email, Automation, SLA | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M3411S</strong><picture><source data-srcset="https://www.liveagent.dk/wp/urlslab-download/669955a0dbf3ec7e63f50c742932c2cd/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.liveagent.dk/wp/urlslab-download/3bdfa99dc66e327eb03ae04faffc2ce7/hqdefault.jpg" alt="Youtube video: LiveAgent Webinar 2 Email, Automation, SLA" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="39"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:35+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Webinar 2 Email, Automation, SLA"><meta itemprop="description" content="Episode 2 of our Webinar masterclass. Learn how to setup your emails for multi brand support, create SLA levels for your departments, and automate daily tasks."><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/WzQQ9_O_1mE/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=WzQQ9_O_1mE"><link itemprop="embedUrl" content="https://www.youtube.com/embed/WzQQ9_O_1mE"><meta itemprop="duration" content="P0Y0M0DT0H0M3411S"><meta itemprop="uploadDate" content="2024-10-14T06:14:35+00:00"></div></div> <h2 class="wp-block-heading" id="h-ready-to-create-your-own-time-rules">Er du parat til at oprette dine egne tidsregler?</h2> <p>Spar op til 15 timers arbejde hver uge med tilpassede tidsregler. Mulighederne er uendelige. Prøv dem i dag. Kreditkort kræves ikke. <a href="https://www.liveagent.dk/proeveversion/" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1">Begynd på din gratis 30-dages prøveperiode</a>.</p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.dk/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Want to optimize your customer support workflows and improve response times?</p> <p class="BlockDiscover__text">With LiveAgent's time rules, you can easily set up rules and criteria to automatically prioritize and escalate support tickets based on their age or urgency.</p> <div class="BlockDiscover__buttons"> <a href="/proeveversion/" class="Button Button--knockout" title="Overvejer du at få LiveAgent helpdesk-software? Indtast dine detaljer, og så kan du starte din gratis prøveversion, uden nogen forpligtelser, ingen kreditkortoplysninger er nødvendige." hreflang="da-DK" onover-preload="1"> <span>Try LiveAgent</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Planlæg en gratis LiveAgent-demo og lær, hvordan du kan forbedre kundetilfredshed og øge salget med vores omnikanal-platform. Få en personlig rundvisning, stil spørgsmål om pris og funktioner, og inviter op til 100 kollegaer. Ingen forpligtelse og intet kreditkort kræves for at deltage!" hreflang="da-DK" onover-preload="1"> <span>Planlæg en demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.dk/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Relaterede artikler</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.dk/akademi/call-center-automation/" title="Callcentre er stadig en integreret del af kundeservice. 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Visit now for detailed insights!" hreflang="en">Change Log</a></li> <li id="menu-item-668622">Anmodning om forslag</li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-138 widget_nav_menu"><div class="Footer__top__column__title h5">Firma</div><div class="menu-footer-top-company-danish-container"><ul id="menu-footer-top-company-danish" class="menu"><li id="menu-item-668591"><a href="https://www.liveagent.dk/om-os/om-liveagent/" title="Alle succesrige virksomheder startede et sted. Tjek vores historie og lær mere om vores virksomheds mission, vision og værdier." hreflang="da-DK" onover-preload="1">Om os</a></li> <li id="menu-item-668592"><a href="https://www.liveagent.dk/awards/" title="LiveAgent er en helpdesk- og supportsoftware, der kan øge kundetilfredsheden for virksomheder i enhver størrelse. Med mere end 175 funktioner og over 40 integrationer er det en kompleks løsning til forskellige typer virksomheder. Det kan hjælpe med e-mail, lynhurtig livechat, sociale medier, callcenter og vidensbase. Der er ingen installationsgebyr, og kreditkort kræves ikke. Der tilbydes en gratis 14-dages prøveperiode, og kundeservice er tilgængelig 24/7. Der er også ros for dets pålidelighed og evne til at forbedre kundeservicen." hreflang="da-DK" onover-preload="1">Priser og certifikater</a></li> <li id="menu-item-949905"><a href="https://www.liveagent.dk/succeshistorier/" title="Teksten beskriver en række virksomheder og deres succesfulde cases, herunder rejsebureauet Satur, e-butikken ZlavaDna og webhostingudbyderen Websupport. Yderligere nævnes virksomheder såsom Post Affiliate Pro, SolidTrust Pay og Kwik Charger for deres forretningsaktiviteter. Disse virksomheder tilbyder forskellige tjenester, herunder affiliate tracking software, online betalingsbehandling og online opladning af smartphones." hreflang="da-DK" onover-preload="1">Kunde anmeldelser</a></li> <li id="menu-item-668594"><a href="https://www.liveagent.dk/integrationer/#voip-partners-da" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="da-DK" onover-preload="1">VoIP-partnere</a></li> <li id="menu-item-668595"><a href="https://www.liveagent.dk/affiliate-program/" title="LiveAgent affiliate program tilbyder realtidsrapporter af dit salg, trafik, kontosaldo og overordnede præstationer. Tilmeld dig vores affiliate program i dag." hreflang="da-DK" onover-preload="1">Affilieret program</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-139 widget_nav_menu"><div class="Footer__top__column__title h5">Lær</div><div class="menu-footer-top-learn-danish-container"><ul id="menu-footer-top-learn-danish" class="menu"><li id="menu-item-668604"><a href="/blog/" title="Besøg LiveAgent bloggen for de nyeste nyheder om helpdesk-software og kundetilfredshed. Få tips og tricks til at opbygge en loyal kundebase og optimere teamets produktivitet. Læs om topbedømt software, Zendesk-alternativer, og månedlige opdateringer. Start din rejse mod bedre kundeservice i dag!" hreflang="da-DK" onover-preload="1">Blog</a></li> <li id="menu-item-668605"><a href="https://www.liveagent.dk/kundesupport-ordliste/" title="Udforsk vores omfattende ordforklaringsliste for helpdesk-software og kundeservice på LiveAgent. Perfekt for nybegyndere, der vil forstå terminologien og forbedre deres kundeservicekundskaber. Besøg siden for at få styr på alle de vigtige termer!" hreflang="da-DK" onover-preload="1">Ordliste</a></li> <li id="menu-item-668606"><a href="https://www.liveagent.dk/akademi/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="da-DK" onover-preload="1">Akademi</a></li> <li id="menu-item-668607"><a href="https://www.liveagent.dk/skabeloner/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="da-DK" onover-preload="1">Skabeloner</a></li> <li id="menu-item-668609"><a href="https://www.liveagent.dk/skrivetest/" title="Test dine skrivefærdigheder med LiveAgents gratis skrivetest. Lær din skrivehastighed på få minutter og øv dig gratis for at forbedre dig." hreflang="da-DK" onover-preload="1">Skrivetest</a></li> <li id="menu-item-668610"><a href="https://www.liveagent.dk/costs-calculator/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Omkostningsberegner</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-140 widget_nav_menu"><div class="Footer__top__column__title h5">Populær</div><div class="menu-footer-top-popular-danish-container"><ul id="menu-footer-top-popular-danish" class="menu"><li id="menu-item-949950"><a href="https://www.liveagent.dk/knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="da-DK" onover-preload="1">Vidensbase software</a></li> <li id="menu-item-949976"><a href="https://www.liveagent.com/customer-service-software/" title="Acquiring customer service software is a significant investment, so we’ve created a list of the top 10 solutions you should consider." hreflang="en-US" onover-preload="1">Kundeservice software</a></li> <li id="menu-item-949977"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefonsystemer</a></li> <li id="menu-item-949978"><a href="https://www.liveagent.com/self-service-software/" title="Discover the best customer self-service software of 2024 with LiveAgent. Enhance customer satisfaction and cut costs by automating support processes, offering 24/7 assistance through ticketing, live chat, call center management, and customer portals. Compare top providers like Zoho Desk, Intercom, and Help Scout for optimal business solutions. Explore features, pricing, and benefits to revolutionize your customer support experience today." hreflang="en-US" onover-preload="1">Selvbetjeningssoftware</a></li> <li id="menu-item-949979"><a href="https://www.liveagent.dk/inbound-call-center-software/" title="Indgående call center software kan hjælpe dig med at oprette et virtuelt callcenter. Se hvordan i vores omfattende vejledning." hreflang="da-DK" onover-preload="1">Software til indgående call center</a></li> <li id="menu-item-949980"><a href="https://www.liveagent.com/customer-complaint-management-system/" urlslab_href_old="https://www.liveagent.dk/complaint-management-software/" title="Customer complaint management system provides an all-in-one help desk solution that streamlines your communication channels. Find out the best system on the market for your business." hreflang="en-US" onover-preload="1">Klagehåndteringssystem</a></li> <li id="menu-item-949981"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Klientportalsoftware</a></li> <li id="menu-item-949982"><a href="https://www.liveagent.dk/startups/" title="Få den bedste kundesupport til din startup med LiveAgent's multi-kanal helpdesk software. Nyd 6 måneder gratis af vores Large-plan og 50% rabat derefter. Perfekt til startups i finansieringsstadier med op til 40 ansatte og $1M ARR. Ingen opsætningsgebyrer eller kreditkort påkrævet. Øg kundetilfredshed og effektivitet med LiveAgent's omfattende funktioner og integrationer." hreflang="da-DK" onover-preload="1">Helpdesk-software til startups</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgents telefonnummer">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgents telefonnummer">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.liveagent.dk/funktioner/tids-regler/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgents demo" hreflang="da-DK" onover-preload="1">Planlæg en demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Socials</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgents Instagram"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgents Facebook"> <svg> <use xlink:href=" https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgents Twitter"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgents Linkedin"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgents YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.liveagent.dk/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; 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Alle rettigheder forbeholdes.</p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-danish-container"><ul id="menu-footer-bottom-navigation-danish" class="nav"><li id="menu-item-784619"><a href="/terms-and-conditions/" title="Ved at acceptere disse betingelser eller ved at få adgang til eller anvende tjenesten eller webstedet, anerkender du, at du har læst, forstået og accepterer at være bundet af disse betingelser." hreflang="da-DK" onover-preload="1">Vilkår og betingelser</a></li> <li id="menu-item-784620"><a href="/security-privacy-policy/" title="Oplev, hvordan LiveAgent beskytter dine data med avancerede sikkerhedsfunktioner som tofaktorgodkendelse, HTTPS-kryptering, og IP-restriktioner. Vores datacentre opfylder de højeste standarder som GDPR, og vi tilbyder en robust strategi for backup og katastrofegenopretning. 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By continuing we assume your permission to deploy cookies as detailed in our <a href="/privacy-policy/">privatliv og cookies politik</a>.</p> <div class="Medovnicky__buttons"> <a href="#" class="Medovnicky__button Medovnicky__button--no Medovnicky__button--more Button Button--outline"> <span>Afvis</span> </a> <a href="#" class="Medovnicky__button Medovnicky__button--yes Button Button--full"> <span>Accepter</span> </a> </div> </div> </div> <div id="exitPopup" class="Exit-popup hidden"> <div class="Exit-popup__container"> <span id="exitPopupClose" class="Exit-popup__close">×</span> <div class="Exit-popup__content urlslab-skip-all"> <h2 class="Exit-popup__title ">Want to improve your customer service?</h2> <p class="Exit-popup__text">Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.</p> <div class="Exit-popup__buttons"> <a href="/proeveversion/" class="Button Button--full ExitPopupButton"><span>Get started for FREE</span></a> <p class="Exit-popup__or">or</p> <a href="/demo/" class="Button Button--outline ExitPopupButton"><span>Request demo</span></a> </div> </div> <div class="Exit-popup__image"> <div class="Exit-popup__chat"> <picture><img alt="Andrej Saxon" class="Exit-popup__chat__avatar" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/andrej-saxon-avatar.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="50"></picture> <div class="Exit-popup__chat__text urlslab-skip-all"> <p> Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. <strong>Learn how to achieve your business goals with LiveAgent </strong> or feel free to explore the best help desk software by yourself with no fee or credit card requirement. </p> <span class="Exit-popup__chat__author">Andrej Saxon | LiveAgent support team</span> </div> </div> <picture><img alt="" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/exit-popup-img.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="51"></picture> </div> </div> </div> <div id="demobar" class="DemoBar hidden"> <div class="DemoBar__wrapper wrapper"> <span class="DemoBar__close" id="demobar-close"> <img alt="Close" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/icon-close-circular.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="52"> </span> <div class="DemoBar__image"> <picture><img alt="Planlæg en demo" data-src="https://www.liveagent.dk/app/themes/liveagent/assets/images/schedule_demo_panel.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="53"></picture> </div> <div class="DemoBar__text"> <strong class="DemoBar__title h2"> Schedule a one-on-one call </strong> <ul class="checklist"> <li> How to achieve your business goals with LiveAgent </li> <li> Tour of the LiveAgent so you can get an idea of how it works </li> <li> Answers to any questions you may have about LiveAgent </li> </ul> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="DemoBar__button Button Button--dark" title="Planlæg en gratis LiveAgent-demo og lær, hvordan du kan forbedre kundetilfredshed og øge salget med vores omnikanal-platform. 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chatbotScriptSet ) { const chatbotScript = document.createElement('script'); chatbotScript.setAttribute('id', 'fh-chatbot-script'); chatbotScript.innerHTML = ` loadChatBot({ chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBot'}); `; document.querySelector('body').appendChild(chatbotScript); } const serviceStatus = await quStatusWidget.getStatus().then( ( result ) => { return displayStatusIndicator( result ); }); if ( serviceStatus === 'outage' ) { const statusInfoLink = statusInfo.querySelector(`[data-status^=${serviceStatus}]`); statusInfoLink.style.display = 'flex'; statusInfoLink.addEventListener( 'click', () => window.open( statusUrl, '_blank' ) ); } } }) const quStatusWidget = { statusJsonUrl: `${statusUrl}/status.json`, async fetchJson() { try { const data = await fetch(this.statusJsonUrl); return await data.json(); } catch (error) { console.log(error); } }, async getStatus() { const status = await this.fetchJson(); return status; } }; function displayStatusIndicator(serviceStatus) { let statusClass = 'ok'; if ( !serviceStatus ) { return 'unavailable'; } if (serviceStatus?.outages?.length > 0) { statusClass = 'outage'; } if (serviceStatus?.degradations?.length > 0) { statusClass = 'degradation'; } return statusClass; } function contactUsWhatsApp( element ) { const message = element.getAttribute( 'data-message' ); const number = '17862041375'; const whatsappLink = 'https://wa.me/' + number + '?text=' + encodeURIComponent( message ); window.open( whatsappLink, '_blank' ); } function contactUsMessenger() { const facebookLink = 'https://m.me/LiveAgent/'; window.open( facebookLink, '_blank' ); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>