Customer Service Online Training Courses | LinkedIn Learning, formerly Lynda.com

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value="CRM" type="radio"> <label for="software-CRM"> CRM (22) </label> </li> <li class="filter-list__list-item"> <input id="software-HubSpot" name="software" value="HubSpot" type="radio"> <label for="software-HubSpot"> HubSpot (22) </label> </li> <li class="filter-list__list-item"> <input class="filter-list__action filter-list__action--apply" value="Done" data-tracking-control-name="learning-topics-filter-dropdown-apply-btn" type="button"> </li> </ul> </fieldset> </div> </div> </li>  </ul> </form> </section> </header> <div class="enterprise-nav"> <div class="enterprise-nav__content-wrapper"> <p id="enterprise-nav-solutions" class="enterprise-nav__content"> Solutions for: </p> <a class="enterprise-nav__content" id="business-nav-business" href="https://web.archive.org/web/20201120141205/https://learning.linkedin.com/for-entire-companies?src=li-learning-nav&trk=learning-topics_enterprise-nav" aria-labelledby="enterprise-nav-solutions business-nav-business" 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href="https://web.archive.org/web/20201120141205/https://learning.linkedin.com/elearning-solutions-contact-us?veh=lil_upx&src=li-learning-nav&trk=learning-topics_enterprise-nav" aria-labelledby="enterprise-nav-solutions business-nav-buy" data-tracking-control-name="learning-topics_enterprise-nav" data-tracking-will-navigate> Buy for my team </a> </div> </div>  <div class="base-serp-page__content"> <main id="main-content" class="serp-page__results" role="main"> <section class="serp-page__search-header"> <div class="search-header__content"> <header class="search-header__header"> <h1 class="search-header__heading"> Customer Service </h1> <p class="search-header__subheading"> Learn customer service best practices, whether you're a customer service professional, manager, or work with customers in your career. 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data-delayed-url="https://web.archive.org/web/20201120141205/https://media-exp1.licdn.com/dms/image/C4E0DAQFNYWOR-BRs9A/learning-public-crop_675_1200/0/1567118386612?e=1605970800&v=beta&t=jPAtpi_e-yfISuZD93u_hx_-UBC4xyBKpMEcVTWKV6c"> <div class="search-entity-media__duration"> 27m </div>  </div> <div class="base-search-card__info"> <h3 class="base-search-card__title"> Building Rapport with Customers </h3> <h4 class="base-search-card__subtitle"> By: Myra Golden </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">59,087 viewers</span> <span class="base-search-card__metadata-item">Released Nov 30, 2018</span> </div> </div> </a> </li> <li class="results-list__item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/managing-a-customer-service-team?trk=learning-topics_learning_search-card" target="_self" 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class="base-search-card__subtitle"> By: Jeff Toister </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">19,583 viewers</span> <span class="base-search-card__metadata-item">Released Aug 29, 2018</span> </div> </div> </a> </li> <li class="results-list__item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/listening-to-customers?trk=learning-topics_learning_search-card" target="_self" data-tracking-control-name="learning-topics_learning_search-card" data-tracking-will-navigate class="base-card base-card--link base-search-card base-search-card--link" aria-label="Listening to Customers, 16m, By: Noah Fleming, 76,618 viewers">  <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Listening to Customers" 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class="base-search-card__info"> <h3 class="base-search-card__title"> Digital Transformation Tips </h3> <h4 class="base-search-card__subtitle"> By: Phil Gold </h4> <p class="base-search-card__identifier"> Course </p> <div class="base-search-card__metadata"> <span class="base-search-card__metadata-item">3,889 viewers</span> <span class="base-search-card__metadata-item">Released Jun 9, 2020</span> </div> </div> </a> </li> <li class="results-list__item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/customer-advocacy?trk=learning-topics_learning_search-card" target="_self" data-tracking-control-name="learning-topics_learning_search-card" data-tracking-will-navigate class="base-card base-card--link base-search-card base-search-card--link" aria-label="Customer Advocacy, 1h 9m, By: Brad Cleveland, 13,502 viewers">  <div class="search-entity-media search-entity-media--rectangle"> <img class="search-entity-media__img" alt="Customer Advocacy" 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Join now to see all 2,224 results. </h3> <a class="see-all-results-cta__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/signup/cold-join?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Flearning%2Ftopics%2Fcustomer-service-3&source=subs_learn_start&trk=learning-topics_see-all-results-cta" data-tracking-control-name="learning-topics_see-all-results-cta" data-tracking-will-navigate> Join now </a> </div> </section> </main> <aside class="serp-page__aside"> <div class="pill-list "> <h2 class="pill-list__header"> Explore Customer Service Topics </h2> <ul class="pill-list__list"> <li class="pill-list__list-item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/contact-centers?trk=learning-topics_pill-list" data-tracking-control-name="learning-topics_pill-list" data-tracking-will-navigate class="pill pill-list__pill"> Contact Centers </a> </li> <li class="pill-list__list-item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/customer-service-skills?trk=learning-topics_pill-list" data-tracking-control-name="learning-topics_pill-list" data-tracking-will-navigate class="pill pill-list__pill"> Customer Service Skills </a> </li> <li class="pill-list__list-item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/service-metrics?trk=learning-topics_pill-list" data-tracking-control-name="learning-topics_pill-list" data-tracking-will-navigate class="pill pill-list__pill"> Service Metrics </a> </li> <li class="pill-list__list-item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/crm-software?trk=learning-topics_pill-list" data-tracking-control-name="learning-topics_pill-list" data-tracking-will-navigate class="pill pill-list__pill"> CRM Software </a> </li> <li class="pill-list__list-item"> <a href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/customer-service-management?trk=learning-topics_pill-list" data-tracking-control-name="learning-topics_pill-list" data-tracking-will-navigate class="pill pill-list__pill"> Customer Service Management </a> </li> </ul> </div> <div class="buy-for-your-team-cta"> <p class="buy-for-your-team-cta__text">Buy LinkedIn Learning for your business, higher education, or government team</p> <a class="buy-for-your-team-cta__link" href="https://web.archive.org/web/20201120141205/https://learning.linkedin.com/elearning-solutions-contact-us?veh=lil_upx&src=li-lil-upsell&trk=learning-topics_buy-for-your-team-cta" data-tracking-control-name="learning-topics_buy-for-your-team-cta" data-tracking-impression-name="lil_upsell_learning-topics_buy-for-your-team-cta_subscription" data-tracking-will-navigate> Buy for your team </a> </div> </aside> </div> <section class="browse-map"> <div class="browse-map__inner"> <section class="course-list-by-type"> <h4 class="course-list-by-type__heading"> Business courses </h4> <ul class="course-list-by-type__list"> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/business-analysis-and-strategy?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Business Analysis and Strategy </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/business-software-and-tools?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Business Software and Tools </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/career-development-5?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Career Development </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/customer-service-3?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Customer Service </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/finance-and-accounting?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Finance and Accounting </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/human-resources-3?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Human Resources </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/leadership-and-management?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Leadership and Management </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/marketing-2?trk=learning-topics_browsemap_subject-link" 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href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/animation-and-illustration?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Animation and Illustration </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/audio-and-music?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Audio and Music </a> </li> <li class="course-list-by-type__list-item"> <a class="course-list-by-type__link" href="https://web.archive.org/web/20201120141205/https://www.linkedin.com/learning/topics/graphic-design?trk=learning-topics_browsemap_subject-link" data-tracking-control-name="learning-topics_browsemap_subject-link" data-tracking-will-navigate> Graphic Design </a> 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