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Technical Support for 7-Zip
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv="CONTENT-TYPE" content="TEXT/HTML; CHARSET=UTF-8"> <LINK href="/style.css" rel="stylesheet" type="text/css"> <TITLE>Technical Support for 7-Zip</TITLE> </HEAD> <BODY> <TABLE cellspacing=10 cellpadding=10 border=0 width="100%"><TR> <TD class="MenuColumn" valign="top"> <TABLE cellpadding=2 cellspacing=0 border=0 width="100%"> <TR><TD><IMG width=110 height=63 src="/7ziplogo.png" alt="7-Zip" border=0></TD></TR> <TR><TD><HR></TD></TR></TABLE> <TABLE cellpadding="2" cellspacing="0" border="0"> <TR><TD><A href="./" class="MenuLink">Home</A></TD></TR> <TR><TD><A href="7z.html" class="MenuLink">7z Format</A></TD></TR> <TR><TD><A href="sdk.html" class="MenuLink">LZMA SDK</A></TD></TR> <TR><TD><A href="download.html" class="MenuLink">Download</A></TD></TR> <TR><TD><A href="faq.html" class="MenuLink">FAQ</A></TD></TR> <TR><TD><SPAN class="MenuCurrent">Support</SPAN></TD></TR> <TR><TD><A href="links.html" class="MenuLink">Links</A></TD></TR> </TABLE> <TABLE cellpadding=2 cellspacing=0 border=0 width="100%"> <TR><TD><HR></TD></TR> </TABLE> <P> <B>English</B><BR> <A href="https://sparanoid.com/lab/7z/">Chinese Simpl.</A><BR> <A href="https://www.developershome.com/7-zip/">Chinese Trad.</A><BR> <A href="https://7zip-eo.rnbastos.com/">Esperanto</A><BR> <A href="https://www.7-zip.fr/">French</A><BR> <A href="https://www.7-zip.de/">German</A><BR> <A href="https://7-zip.opensource.jp/">Japanese</A><BR> <A href="https://7-zip.ir/">Persian</A><BR> <A href="https://7zip.rnbastos.com/">Portuguese Brazil</A><BR> <A href="https://7zip-es.updatestar.com/">Spanish</A><BR> <A href="https://7zip-thai.inetbridge.net/">Thai</A><BR> <A href="https://7zip-vi.updatestar.com/">Vietnamese</A><BR> </P> <HR><P><A href="https://7-max.com">7-max</A></P> </TD> <TD valign="top"> <H1>Technical Support for 7-Zip</H1> <P>Before requesting customer support for 7-Zip, please <UL> <LI>Check that you use latest version of 7-Zip. <LI>If you want to report about some problem, check also latest development version of 7-Zip. It can be beta or alpha version. Maybe your problem is already fixed in some new version. <LI>If you have 64-bit Windows x64, check that you use 7-Zip x64. <LI>Check out the 7-Zip help system also. <LI>Read <A href ="faq.html">FAQ</A>. <LI>Search on 7-Zip forum for similar requests. </UL> <P>Search on 7-Zip forum:</P> <script> (function() { var cx = 'partner-pub-8875464887834608:6785158912'; var gcse = document.createElement('script'); gcse.type = 'text/javascript'; gcse.async = true; gcse.src = 'https://cse.google.com/cse.js?cx=' + cx; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(gcse, s); })(); </script> <gcse:searchbox-only></gcse:searchbox-only> <P>Please use 7-Zip forum for all common questions; you can get answers on the forum from 7-Zip developers and from other 7-Zip users.</P> <P>Please write only in English.</P> <P><A href="https://sourceforge.net/p/sevenzip/discussion/45797/">7-Zip's Forum at SourceForge</A></P> <P>If you post a message to forum about some problem with 7-Zip, please provide the following information about your system:</P> <UL> <LI>7-Zip version and type (32-bit / 64-bit) <LI>Windows version and type (32-bit / 64-bit) </UL> <P>If you know about some bug in 7-Zip code, you can create new ticket in BUGs section:</P> <P><A href="https://sourceforge.net/p/sevenzip/bugs/">7-Zip's BUGs tickets at SourceForge</A></P> <P>Please mark the ticket as "Mark as Private", if you want to report about some possible vulnerability in 7-Zip.</P> <P>If you want to send message to developer of 7-Zip, you can do it via SourceForge "Send Message" service, or create support ticket with "Mark as Private" flag: <P><A href="https://sourceforge.net/p/sevenzip/support-requests/">7-Zip's Support Requests tickets at SourceForge</A></P> <HR> <P><SMALL>Copyright (C) 2024 Igor Pavlov.</SMALL></P> </TD></TR></TABLE> </BODY></HTML>