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library, 1240px width is used to determine viewport narrow or not. const FORCE_COLLAPSE_WIDTH = 1240; document.body.classList.add('aui-page-sidebar'); // Is Viewport Narrow const isViewportNarrow = () => window.innerWidth < FORCE_COLLAPSE_WIDTH; const isSidebarCollapsed = () => { // WRM data provider - sidebar-collapsed-by-default is set to true for software boards otherwise undefined // hence used CSS class to determine software - backlog, board const isSoftwareBoard = document.body.classList.contains('ghx-rapid-views'); const sidebarState = localStorage.getItem('jira-sidebar-collapsed'); let isCollapsed = (sidebarState === 'true'); if (isSoftwareBoard && sidebarState === null) { isCollapsed = true; } return isCollapsed; } //expanded by default document.body.classList.remove('aui-sidebar-collapsed'); if (isViewportNarrow() || isSidebarCollapsed()) { document.body.classList.add('aui-sidebar-collapsed'); document.querySelector('.sidebar-placeholder').setAttribute('aria-expanded', false); } document.getElementById('projects-sidebar-init').remove(); }()) </script><div class="aui-page-panel" ><div class="aui-page-panel-inner"><div class="issue-navigator"><main id="main" class="content" role="main"><div class="issue-view"><div class="navigation-tools"><div class="pager-container"></div><div class="collapse-container"></div></div><div class="issue-container"><div id="issue-content" class="issue-edit-form"><header id="stalker" class="issue-header js-stalker"><div class="issue-header-content"><div class="aui-page-header" ><div class="aui-page-header-inner"><div class="aui-page-header-image" ><span id="10240" class="aui-avatar aui-avatar-large aui-avatar-project"><span class="aui-avatar-inner"><img id="project-avatar" alt="Uploaded image for project: 'Jira Data Center'" src="https://jira.atlassian.com/secure/projectavatar?pid=10240&avatarId=105190" /></span></span></div><div class="aui-page-header-main" ><ol class="aui-nav aui-nav-breadcrumbs"><li><a id="project-name-val" href="/browse/JRASERVER">Jira Data Center</a></li><li><a class="issue-link" data-issue-key="JRASERVER-41400" href="/browse/JRASERVER-41400" id="key-val" rel="388528">JRASERVER-41400</a></li></ol><h2 id="summary-val">Issue Collector Cannot Be Closed When Placed Inside an iframe</h2></div><div class="aui-page-header-actions" ><div id="issue-header-pager"></div></div></div></div><div class="command-bar"><div class="ops-cont"><div class="ops-menus aui-toolbar2"><div class="aui-toolbar2-inner"><div class="aui-toolbar2-primary"><div id="opsbar-ops-login-lnk_container" class="aui-buttons pluggable-ops"><a id="ops-login-lnk" role="button"title="Log In"class="aui-button toolbar-trigger" href="/login.jsp?os_destination=%2Fbrowse%2FJRASERVER-41400"><span class="trigger-label">Log In</span></a></div><div id="opsbar-opsbar-operations" class="aui-buttons pluggable-ops"></div><div id="opsbar-opsbar-transitions" class="aui-buttons pluggable-ops"><a href="#"id="opsbar-transitions_more"aria-owns="opsbar-transitions_more_drop"aria-haspopup="true" role="button"class="aui-button aui-dropdown2-trigger opsbar-transitions__status-category_new" data-aui-alignment-container=".command-bar"title="<span class="jira-issue-status-tooltip-title">Gathering Impact</span><br><span class="jira-issue-status-tooltip-desc">This issue has been reviewed, but needs more supporting information to gauge how pervasive the problem is.</span>"><span class="dropdown-text">Gathering Impact</span></a></div><div id="opsbar-opsbar-admin" class="aui-buttons pluggable-ops"></div><div id="opsbar-opsbar-restore" class="aui-buttons pluggable-ops"></div></div><div class="aui-toolbar2-secondary"><div id="opsbar-jira.issue.tools" class="aui-buttons pluggable-ops"><a href="#"id="viewissue-export"aria-owns="viewissue-export_drop"aria-haspopup="true" role="button"title="Export this issue in another format"class="aui-button aui-dropdown2-trigger" data-aui-alignment-container=".command-bar"><span class="icon icon-default aui-icon aui-icon-small aui-iconfont-export"></span> <span class="dropdown-text">Export</span></a></div></div></div></div><aui-dropdown-menu id="opsbar-transitions_more_drop" ><div class="dropdown-skeleton-wrapper" hidden></div><aui-section hidden><aui-item-link href="#" id="transition-links-lazy" class="issueaction-lazy-loaded" hidden><span class="trigger-label">null</span></aui-item-link><aui-item-link href="/browse/JRASERVER-41400?workflowName=JAC+Bug+Workflow+v3&stepId=3" id="view-workflow-button" class="jira-workflow-designer-link"><span class="trigger-label">View workflow</span></aui-item-link></aui-section></aui-dropdown-menu><aui-dropdown-menu id="viewissue-export_drop" ><aui-item-link href="/si/jira.issueviews:issue-xml/JRASERVER-41400/JRASERVER-41400.xml" id="jira.issueviews:issue-xml" ><span class="trigger-label">XML</span></aui-item-link><aui-item-link href="/si/jira.issueviews:issue-word/JRASERVER-41400/JRASERVER-41400.doc" id="jira.issueviews:issue-word" ><span class="trigger-label">Word</span></aui-item-link><aui-item-link href="/si/jira.issueviews:issue-html/JRASERVER-41400/JRASERVER-41400.html" id="jira.issueviews:issue-html" ><span class="trigger-label">Printable</span></aui-item-link></aui-dropdown-menu></div></div></div></header><div class="issue-body-content"><div class="aui-group issue-body"><div class="aui-item issue-main-column"><div id=details-module class="module toggle-wrap "><div id="details-module_heading" class="mod-header"><h3 class="toggle-header" id="details-module-label"><button class="aui-button toggle-title" aria-label="Details" aria-controls="details-module" aria-expanded="true"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14"><g fill="none" fill-rule="evenodd"><path d="M3.29175 4.793c-.389.392-.389 1.027 0 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955c.388-.392.388-1.027 0-1.419-.389-.392-1.018-.392-1.406 0l-2.298 2.317-2.307-2.327c-.194-.195-.449-.293-.703-.293-.255 0-.51.098-.703.293z" fill="#344563"/></g></svg><span class="aui-toggle-header-button-label">Details</span></button></h3><ul class="ops"></ul></div><div class="mod-content"> <ul id="issuedetails" class="property-list two-cols"> <li class="item"> <div class="wrap"> <strong class="name" title="Type"> <label for="issuetype">Type:</label> </strong> <span id="type-val" class="value"> <img alt="Icon: Bug" height="16" src="/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype" title="Bug - A problem which impairs or prevents the functions of the product." width="16" aria-describedby="aui-tooltip" tabindex="0" /> Bug </span> </div> </li> <li class="item item-right"> <div class="wrap"> <strong class="name" title="Resolution">Resolution:</strong> <span id="resolution-val" class="value unresolved" > Unresolved </span> </div> </li> <li class="item new"> <div class="wrap"> <strong class="name" title="Priority"> <label for="priority-field">Priority:</label> </strong> <span id="priority-val" class="value"> <img alt="Icon: Low" height="16" src="/images/icons/priorities/low.svg" title="Low - Low priority issues" width="16" aria-describedby="aui-tooltip" tabindex="0" /> Low </span> </div> </li> <li class="item item-right"> <div class="wrap"> <strong class="name" title="Fix Version/s"> <label for="fixVersions"> Fix Version/s: </label> </strong> <span id="fixfor-val" class="value"> None </span> </div> </li> <li class="item full-width"> <div class="wrap"> <strong class="name" title="Affects Version/s"> <label for="versions-textarea">Affects Version/s:</label> </strong> <span id="versions-val" class="value"> <span class="shorten" id="versions-field"> <span title="6.3.8 ">6.3.8</span> </span> </span> </div> </li> <li class="item"> <div class="wrap"> <strong class="name" title="Component/s"> <label for="components">Component/s:</label> </strong> <span id="components-val" class="value"> <span class="shorten" id="components-field"> <a href="/issues/?jql=project+%3D+JRASERVER+AND+component+%3D+%22Issue+-+Create+Issue%22" title="Issue - Create Issue UI component used to create or edit JIRA issues">Issue - Create Issue</a> </span> </span> </div> </li> <li class="item full-width"> <div class="wrap" id="wrap-labels"> <strong class="name" title="Labels"> <label for="labels-textarea">Labels:</label> </strong> <div class="labels-wrap value"> <ul class="labels" id="labels-388528-value"> <li><a class="lozenge" href="/issues/?jql=labels+%3D+affects-server" title="affects-server"><span>affects-server</span></a></li> <li><a class="lozenge" href="/issues/?jql=labels+%3D+issue_collector" title="issue_collector"><span>issue_collector</span></a></li> <li><a class="lozenge" href="/issues/?jql=labels+%3D+ui-specialist" title="ui-specialist"><span>ui-specialist</span></a></li> </ul> </div> </div> </li> </ul> <div id="customfieldmodule"> <div class="aui-tabs horizontal-tabs" id="customfield-tabs"> <div id="customfield-panel-1" class=" active-pane"> <ul class="property-list"> <li id="rowForcustomfield_19430" class="item"> <div class="wrap"> <strong title="Introduced in Version" class="name"> <label for="customfield_19430">Introduced in Version:</label> </strong> <div id="customfield_19430-val" class="value type-float" data-fieldtype="float" data-fieldtypecompletekey="com.atlassian.jira.plugin.system.customfieldtypes:float"> 6.03 </div> </div> </li> <li id="rowForcustomfield_10610" class="item"> <div class="wrap"> <strong title="Support reference count" class="name"> <label for="customfield_10610">Support reference count:</label> </strong> <div id="customfield_10610-val" class="value type-float" data-fieldtype="float" data-fieldtypecompletekey="com.atlassian.jira.plugin.system.customfieldtypes:float"> 3 </div> </div> </li> <li id="rowForcustomfield_17130" class="item"> <div class="wrap"> <strong title="Symptom Severity" class="name"> <label for="customfield_17130">Symptom Severity:</label> </strong> <div id="customfield_17130-val" class="value type-select" data-fieldtype="select" data-fieldtypecompletekey="com.atlassian.jira.plugin.system.customfieldtypes:select"> Severity 3 - Minor </div> </div> </li> <li id="rowForcustomfield_17230" class="item"> <div class="wrap"> <strong title="UIS" class="name"> <label for="customfield_17230">UIS:</label> </strong> <div id="customfield_17230-val" class="value type-float" data-fieldtype="float" data-fieldtypecompletekey="com.atlassian.jira.plugin.system.customfieldtypes:float"> 0 </div> </div> </li> <li id="rowForcustomfield_19330" class="item"> <div class="wrap"> <strong title="Bug Fix Policy" class="name"> <label for="customfield_19330">Bug Fix Policy:</label> </strong> <div id="customfield_19330-val" class="value type-viewmessage" data-fieldtype="viewmessage" data-fieldtypecompletekey="com.atlassian.jira.toolkit:viewmessage"> <a href="https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html" target="_blank" rel="noopener"> View Atlassian Server bug fix policy</a> </div> </div> </li> </ul> </div> </div></div> </div></div><div id=descriptionmodule class="module toggle-wrap "><div id="descriptionmodule_heading" class="mod-header"><h3 class="toggle-header" id="descriptionmodule-label"><button class="aui-button toggle-title" aria-label="Description" aria-controls="descriptionmodule" aria-expanded="true"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14"><g fill="none" fill-rule="evenodd"><path d="M3.29175 4.793c-.389.392-.389 1.027 0 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955c.388-.392.388-1.027 0-1.419-.389-.392-1.018-.392-1.406 0l-2.298 2.317-2.307-2.327c-.194-.195-.449-.293-.703-.293-.255 0-.51.098-.703.293z" fill="#344563"/></g></svg><span class="aui-toggle-header-button-label">Description</span></button></h3><ul class="ops"></ul></div><div class="mod-content"><div id="description-val" class="field-ignore-highlight"> <div class="user-content-block"> <p>The Issue Collector cannot be closed when placed inside iframe and also when is created an issue it is not closed. </p> <p>This is the same problem reported as <a href="https://jira.atlassian.com/browse/JRASERVER-29886" title="Issue Collector Cannot Be Closed When Placed Inside a Frameset" class="issue-link" data-issue-key="JRASERVER-29886"><del>JRA-29886</del></a> but instead using framesets it is using iframes. That issue was closed because framesets are not longer supported by HTML5 however iframes are supported by HTML5 and this is something that needs to be fixed.</p> </div> </div> </div></div><div id=dnd-metadata class="module toggle-wrap "><div id="dnd-metadata_heading" class="mod-header"><h3 class="toggle-header" id="dnd-metadata-label"><button class="aui-button toggle-title" aria-label="Attachments" aria-controls="dnd-metadata" aria-expanded="true"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14"><g fill="none" fill-rule="evenodd"><path d="M3.29175 4.793c-.389.392-.389 1.027 0 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955c.388-.392.388-1.027 0-1.419-.389-.392-1.018-.392-1.406 0l-2.298 2.317-2.307-2.327c-.194-.195-.449-.293-.703-.293-.255 0-.51.098-.703.293z" fill="#344563"/></g></svg><span class="aui-toggle-header-button-label">Attachments</span></button></h3><ul class="ops"></ul></div><div class="mod-content"><div id="dnd-metadata-webpanel" data-can-attach="false" data-project-type="software" data-upload-limit="60485760" data-thumbnails-allowed="true"></div></div></div><div id=linkingmodule class="module toggle-wrap m-link-module"><div id="linkingmodule_heading" class="mod-header"><h3 class="toggle-header" id="linkingmodule-label"><button class="aui-button toggle-title" aria-label="Issue Links" aria-controls="linkingmodule" aria-expanded="true"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14"><g fill="none" fill-rule="evenodd"><path d="M3.29175 4.793c-.389.392-.389 1.027 0 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955c.388-.392.388-1.027 0-1.419-.389-.392-1.018-.392-1.406 0l-2.298 2.317-2.307-2.327c-.194-.195-.449-.293-.703-.293-.255 0-.51.098-.703.293z" fill="#344563"/></g></svg><span class="aui-toggle-header-button-label">Issue Links</span></button></h3></div><div class="mod-content"> <div class="links-container" data-default-link-icon="/images/icons/generic_link_16.png"> <dl class="links-list "> <dt title="is detailed by">is detailed by</dt> <dd id="internal-202971_10080" > <div class="link-content"> <p> <img src="/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype" width="16" height="16" title="Bug - A problem which impairs or prevents the functions of the product." alt="Bug - A problem which impairs or prevents the functions of the product." /> <span title="JRASERVER-29886: Issue Collector Cannot Be Closed When Placed Inside a Frameset"> <a href="/browse/JRASERVER-29886" data-issue-key="JRASERVER-29886" class="issue-link link-title resolution">JRASERVER-29886</a> <span class="link-summary">Issue Collector Cannot Be Closed When Placed Inside a Frameset</span> </span> </p> <ul class="link-snapshot"> <li class="priority"> <img src="/images/icons/priorities/medium.svg" width="16" height="16" title="Medium - Medium priority issues" alt="Medium - Medium priority issues" /> </li> <li class="status"> <span class=" jira-issue-status-lozenge aui-lozenge jira-issue-status-lozenge-success jira-issue-status-lozenge-done aui-lozenge-subtle jira-issue-status-lozenge-max-width-short" data-tooltip="<span class="jira-issue-status-tooltip-title">Closed</span><br><span class="jira-issue-status-tooltip-desc">Work on this issue is complete. If it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix. If no code changes were required, the resolution will be ‘Duplicate&#39;, &#39;Won&#39;t fix&#39;, &#39;Handled by support&#39;, &#39;Timed out&#39;, or similar.</span>" title="<span class="jira-issue-status-tooltip-title">Closed</span><br><span class="jira-issue-status-tooltip-desc">Work on this issue is complete. If it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix. If no code changes were required, the resolution will be ‘Duplicate&#39;, &#39;Won&#39;t fix&#39;, &#39;Handled by support&#39;, &#39;Timed out&#39;, or similar.</span>" tabindex="0">Closed</span> </li> </ul> </div> </dd> </dl> <dl class="links-list "> <dt title="is related to">is related to</dt> <dd id="internal-535942_10000" > <div class="link-content"> <p> <img src="/secure/viewavatar?size=xsmall&avatarId=51493&avatarType=issuetype" width="16" height="16" title="Bug - A problem which impairs or prevents the functions of the product." alt="Bug - A problem which impairs or prevents the functions of the product." /> <span title="JRASERVER-47181: Issue collector doesn't work inside of an iframe"> <a href="/browse/JRASERVER-47181" data-issue-key="JRASERVER-47181" class="issue-link link-title resolution">JRASERVER-47181</a> <span class="link-summary">Issue collector doesn't work inside of an iframe</span> </span> </p> <ul class="link-snapshot"> <li class="priority"> <img src="/images/icons/priorities/low.svg" width="16" height="16" title="Low - Low priority issues" alt="Low - Low priority issues" /> </li> <li class="status"> <span class=" jira-issue-status-lozenge aui-lozenge jira-issue-status-lozenge-success jira-issue-status-lozenge-done aui-lozenge-subtle jira-issue-status-lozenge-max-width-short" data-tooltip="<span class="jira-issue-status-tooltip-title">Closed</span><br><span class="jira-issue-status-tooltip-desc">Work on this issue is complete. If it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix. If no code changes were required, the resolution will be ‘Duplicate&#39;, &#39;Won&#39;t fix&#39;, &#39;Handled by support&#39;, &#39;Timed out&#39;, or similar.</span>" title="<span class="jira-issue-status-tooltip-title">Closed</span><br><span class="jira-issue-status-tooltip-desc">Work on this issue is complete. If it’s fixed in a Server product, the resolution will be ‘Fixed’ and the Fix Version field will indicate the product version that contains the fix. If no code changes were required, the resolution will be ‘Duplicate&#39;, &#39;Won&#39;t fix&#39;, &#39;Handled by support&#39;, &#39;Timed out&#39;, or similar.</span>" tabindex="0">Closed</span> </li> </ul> </div> </dd> </dl> <dl class="links-list "> <dt title="mentioned in">mentioned in</dt> <dd id="remote-485606" data-remote-link-id="485606" data-requires-async-loading="data-requires-async-loading" class=" remote-link " > <div class="link-content"> <p> <span class="link-throbber"> <img src="https://jira.atlassian.com/s/-w2d36m/9120008/1rg1jpn/9.12.8/_/download/resources/com.atlassian.jira.jira-view-issue-plugin:linkingmodule/throbber" width="16" height="16" title="" alt="" /> </span> <a href="https://confluence.atlassian.com/pages/viewpage.action?pageId=1005793837" class="link-title">Page</a> <span class="link-loading">Loading...</span> </p> </div> </dd> <dd id="remote-693040" data-remote-link-id="693040" data-requires-async-loading="data-requires-async-loading" class=" remote-link " > <div class="link-content"> <p> <span class="link-throbber"> <img src="https://jira.atlassian.com/s/-w2d36m/9120008/1rg1jpn/9.12.8/_/download/resources/com.atlassian.jira.jira-view-issue-plugin:linkingmodule/throbber" width="16" height="16" title="" alt="" /> </span> <a href="https://confluence.atlassian.com/pages/viewpage.action?pageId=1167744755" class="link-title">Page</a> <span class="link-loading">Loading...</span> </p> </div> </dd> <dd id="remote-376303" data-remote-link-id="376303" data-requires-async-loading="data-requires-async-loading" class=" remote-link " > <div class="link-content"> <p> <span class="link-throbber"> <img src="https://jira.atlassian.com/s/-w2d36m/9120008/1rg1jpn/9.12.8/_/download/resources/com.atlassian.jira.jira-view-issue-plugin:linkingmodule/throbber" width="16" height="16" title="" alt="" /> </span> <a href="https://confluence.atlassian.com/pages/viewpage.action?pageId=861253486" class="link-title">Page</a> <span class="link-loading">Loading...</span> </p> </div> </dd> <dd id="remote-376130" data-remote-link-id="376130" data-requires-async-loading="data-requires-async-loading" class=" remote-link collapsed-link " > <div class="link-content"> <p> <span class="link-throbber"> <img src="https://jira.atlassian.com/s/-w2d36m/9120008/1rg1jpn/9.12.8/_/download/resources/com.atlassian.jira.jira-view-issue-plugin:linkingmodule/throbber" width="16" height="16" title="" alt="" /> </span> <a href="https://confluence.atlassian.com/pages/viewpage.action?pageId=881683659" class="link-title">Page</a> <span class="link-loading">Loading...</span> </p> </div> </dd> <dd id="remote-376209" data-remote-link-id="376209" data-requires-async-loading="data-requires-async-loading" class=" remote-link collapsed-link " > <div class="link-content"> <p> <span class="link-throbber"> <img src="https://jira.atlassian.com/s/-w2d36m/9120008/1rg1jpn/9.12.8/_/download/resources/com.atlassian.jira.jira-view-issue-plugin:linkingmodule/throbber" width="16" height="16" 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