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Pages</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.tradingpost.com.au/" tabindex="-1"><span>Trading Post</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.whereis.com/" tabindex="-1"><span>Whereis</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.citysearch.com.au/" tabindex="-1"><span>Citysearch</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.gostay.com.au/accommodation/" tabindex="-1"><span>GoStay Hotels</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.linkme.com.au/" tabindex="-1"><span>LinkMe jobs</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.carshowroom.com.au/" tabindex="-1"><span>Car Showroom</span></a></li>  </ul> </li> </ul> </div>  <div id="header-search"> <form action="/web/20130505030848/http://www.telstra.com.au/search/simple-search/index.htm" method="get" id="header-search-telstra" class="current" name="gs"> <div class="search-keywords"> <span id="powered-by-google"></span> <div> <input type="text" name="inpSearch" id="search-telstra-keywords" onkeyup="triggerSearch(event)" autocomplete="off"/>  <table id="search_suggest_header" class="ss-gac-m-header" cellspacing="0" cellpadding="0" style="width: 198px; visibility: hidden;"></table> </div> <span> <span id="close-telstra-keywords" onclick="document.getElementById('header-search-telstra').submit();"></span> </span> <input type="hidden" name="requestSiteId" value="about-telstra"/> <input type="hidden" name="searchFormSubmited" value="Yes"> <input type="submit" class="button" value="Go" style="display:none"/> </div> </form> </div> <script language="javascript"> $(document).ready(function() { var inputVal = document.getElementById('search-telstra-keywords').value; if (inputVal.length > 0){ document.getElementById('powered-by-google').style.display = "none"; } }); </script>  </div> </div> <div id="navLogo2" class="contain">  <div class="left" id="header-logo" onmouseover="document.getElementById('tlogo-hover').style.display = 'block';" onmouseout="document.getElementById('tlogo-hover').style.display = 'none';"> <a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/" title="Return to the Telstra homepage"> <img src="/web/20130505030848im_/http://www.telstra.com.au/uberprod/ss-global/themes/v10/images/logo-blue.png" " alt="Telstra logo"/></a> </div> <div id="atlogo" onmouseover="document.getElementById('atlogo-hover').style.display = 'block';" onmouseout="document.getElementById('atlogo-hover').style.display = 'none';"> <a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra" title="Return to the About Telstra homepage"><img src="/web/20130505030848im_/http://www.telstra.com.au/uberprod/ss-global/themes/v10/images/hd-about-telstra.png" alt="About Telstra"></a> </div> <div id="tlogo-hover"> <p>Return to Telstra home page</p> </div> <div id="atlogo-hover"> <p>Return to About Telstra home page</p> </div>  <div class="right"> <div id="headerLoginWrap"> <div id="headerLogin" class="headerLogin" style="white-space:nowrap;"></div> </div> <div id="contactFlyout" class="contain"> <ul class="flyout2">  <li style="" class="li-2 ie6off" onmouseover="this.className='li-2 ie6hover'" onmouseout="this.className='li-2 ie6off'"><a title="Contact Us" href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/help/contact/"><span class="cnr"></span><span class="flyTop"><strong>Contact Us</strong></span></a> <ul>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/help/contact/"><span>Personal</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/business-enterprise/help-support/contact-us/index.htm"><span>Business & Enterprise</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/contact-us/" onclick=""><span>About Telstra</span></a></li>  </ul> </li> <li style="" class="li-3 ie6off" onmouseover="this.className='li-3 ie6hover'" onmouseout="this.className='li-3 ie6off'"><a title="Help & Support" href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/help/" onclick=""><span class="cnr"></span><span class="flyTop"><strong>Help & Support</strong></span></a> <ul>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/help/" onclick=""><span>Personal</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/business-enterprise/help-support/index.htm" onclick=""><span>Business & Enterprise</span></a></li>  </ul> </li> <li id="flyLogin" class="li-4 ie6off" onmouseover="this.className='li-4 ie6hover'" onmouseout="this.className='li-4 ie6off'"><a title="Log in or register" href="https://web.archive.org/web/20130505030848/https://telstra.com/myaccount/index.jsp"><span class="cnr"></span><span class="flyTop"><strong>Log in to My Account</strong></span></a> <ul class="list-personal">  <li><a href="https://web.archive.org/web/20130505030848/https://telstra.com/myaccount/index.jsp"><span>My Account</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/https://signon.bigpond.com/login?goto=https://my.bigpond.com/mybigpond/default.do "><span>My BigPond</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/https://messaging.bigpond.com/?ref=Net-Head-Webmail"><span>Webmail</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/https://www.my.telstra.com.au/myaccount/why-register"><span>Register Now</span></a></li>  </ul> <ul class="list-corporate" style="display:none;">  <li><a href="https://web.archive.org/web/20130505030848/https://telstra.com/myaccount/index.jsp"><span>Personal account</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/https://telstra.com/tcoma/security/login2.asp?MAILAUTH=Y"><span>Webmail</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.bigpond.com/internet/mybigpond/"><span>My BigPond</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstrabusiness.com/business/login.jsp"><span>Business account</span></a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstraenterprise.com/customertools/Pages/CustomerTools.aspx?inref=TcomCT"><span>Enterprise & Government tools</span></a></li>  </ul> </li> </ul> </div> </div> </div> <div id="nav-wrap"> <div id="nav-main-wrap"> <div id="nav-title"><a title="About" href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/" style="color:#fff;text-decoration:none;">About</a></div> <div id="nav-main"> <ul> <li id="tabId10" class="first"> <a class="nav-header" title="Our Company" href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/" id="nav-main-company" name="nav-main-company">Our Company</a> <ul> <li> <ul> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/telstra-profile/">Telstra Profile</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/vision-and-mission/">Vision and Mission</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/executives-directors/">Executives and Directors</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/business-units/">Business Units</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/history/">History</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/fast-facts/">Fast Facts</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/awards/">Awards</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/governance/">Corporate Governance</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/regulatory/">Regulatory Environment</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/">Supplying to Telstra</a></li>  </ul> </li> </ul> </li> <li id="tabId11"> <a class="nav-header" title="Customer Service" href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/" id="nav-main-customer" name="nav-main-customer">Customer Service</a> <ul> <li> <ul> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/charter/">Customer Service Charter</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/csg/">Customer Service Guarantee (CSG)</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/uso/">Universal Service Obligation (USO)</a></li>  <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/positive-feedback/">Send us your positive feedback</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/">Access for Everyone</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/">Disability Services</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/mass-service-disruption/">Mass Service Disruptions (MSD)</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/">Payphone Services</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/customer-service-network-reports/">Customer Service & Network Reports</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/regional-rural-presence-plan/">Regional & Rural Presence Plan</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/national-broadband-network/">National Broadband Network</a></li> </ul> </li> </ul> </li> <li id="tabId12"> <a class="nav-header" title="Media Centre" href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/" id="nav-main-media" name="nav-main-media">Media Centre</a> <ul> <li> <ul> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/announcements/">Announcements</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/speeches/">Speeches</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/reports/">Reports and Submissions</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/photos/">Photos</a></li> <li><a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/radio-grabs/">Radio Grabs</a></li> <li><a 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href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/regulatory/">Regulatory Environment</a><ul><li id="companyoverview_regulatoryenvironment_accountingseparation"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/regulatory/separation/">Accounting Separation</a></li><li id="companyoverview_regulatoryenvironment_ipnd"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/regulatory/ipnd/">IPND</a></li></ul> </li><li id="companyoverview_about_supplyingtotelstra"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/">Supplying to Telstra</a><ul><li id="companyoverview_about_supplyingtotelstra_about_purchasingintelstra"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/purchasing-in-telstra/">Purchasing in Telstra</a></li><li id="companyoverview_about_supplyingtotelstra_about_purchasingterms"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/telstras-purchasing-terms/">Telstra's Purchasing Terms</a></li><li id="companyoverview_about_supplyingtotelstra_about_contractconditions"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/contractual-terms-conditions/">Contractual Terms & Conditions</a></li><li id="companyoverview_about_supplyingtotelstra_about_tenderingprocess"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/telstras-tendering-process/">Telstra's Tendering Process</a></li><li id="companyoverview_about_supplyingtotelstra_about_ecommerce"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/ecommerce-with-telstra/">eCommerce with Telstra</a></li><li id="companyoverview_about_supplyingtotelstra_about_ecommercevendors"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/ecommerce-telstra-contracted-vendors/">eCommerce - Telstra Contracted Vendors</a></li><li id="companyoverview_about_supplyingtotelstra_about_ecommerceactivities"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/ecommerce-activities-within-telstra/">eCommerce - Activities within Telstra</a></li><li id="companyoverview_about_supplyingtotelstra_about_ecommerceinfo"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/company-overview/supplying-to-telstra/ecommerce-additional-information/">eCommerce - Additional Information</a></li></ul> </li></ul> </li><li id="mediacentre"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/media-centre/">Media Centre</a><ul><li id="mediacentre_announcements"><a 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href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/">Investor Centre</a><ul><li id="investorcentre_asxannouncements"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/asx-announcements/">ASX Announcements</a></li><li id="investorcentre_my-shareholding"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/">My Shareholding</a><ul><li id="investorcentre_my-shareholding_investorpresentations"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/shareholder-updates/">Shareholder Updates</a></li><li id="investorcentre_my-shareholding_becoma-an-e-shareholder"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/become-an-e-shareholder/">Become an e-shareholder</a></li><li id="investorcentre_my-shareholding_shareholderservices"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/shareholder-login/">Shareholder Login</a></li><li id="investorcentre_my-shareholding_shareholderforms"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/shareholder-forms/">Shareholder Forms</a></li><li id="investorcentre_my-shareholding_annualgeneralmeeting"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/annual-general-meeting/">Annual General Meeting</a></li><li id="investorcentre_my-shareholding_sharepricedetails"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/share-price-details/">Share Price Details</a><ul><li id="my-shareholding_sharepricedetails_indicescomparison"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/share-price-details/indices-comparison/">Indices Comparison</a></li></ul> </li><li id="investorcentre_my-shareholding_dividends"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/dividends/">Dividends</a><ul><li id="my-shareholding_dividends_dividendreinvestmentplan"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/dividends/dividend-reinvestment/">Dividend Reinvestment Plan</a></li></ul> </li><li id="investorcentre_my-shareholding_shareofferprospectus"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/prospectus/">Share Offer Prospectus</a></li><li id="investorcentre_my-shareholding_employeeshareholderscheme"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/employee-shareholder-scheme/">Employee Shareholder Scheme</a></li><li id="investorcentre_my-shareholding_investorfaqs"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/my-shareholding/faqs/">FAQs</a></li></ul> </li><li id="investorcentre_financial-information"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/">Financial Information</a><ul><li id="investorcentre_financial-information_financialresults"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/financial-results/">Financial Results</a></li><li id="investorcentre_financial-information_investorday"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/investor-day/">Investor Day</a></li><li id="investorcentre_financial-information_annualreports"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/annual-reports/">Annual Report</a></li><li id="investorcentre_financial-information_otherpresentations"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/presentations/">Other Presentations</a></li><li id="investorcentre_financial-information_financialsummary"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/financial-summary/">Five Year Financial Summary</a></li><li id="investorcentre_financial-information_webcast"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/financial-information/webcasts/">Webcasts</a></li></ul> </li><li id="investorcentre_treasury"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/">Treasury (Debt Investors)</a><ul><li id="investorcentre_treasury_domesticborrowings"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/domestic-borrowings/">Domestic Borrowings</a></li><li id="investorcentre_treasury_domesticdocumentation"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/domestic-documentation/">Domestic Borrowings - Documentation</a></li><li id="investorcentre_treasury_foreignborrowings"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/foreign-borrowings/">Foreign Borrowings</a></li><li id="investorcentre_treasury_foreigndocumentation"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/foreign-documentation/">Foreign Borrowings - Documentation</a></li><li id="investorcentre_treasury_creditratings"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/credit-ratings/">Credit Ratings</a></li><li id="investorcentre_treasury_investorbriefings"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/treasury/debt-investor-information/">Debt Investor Information</a></li></ul> </li><li id="investorcentre_calendar"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/calendar/">Calendar</a></li><li id="investorcentre_contactus"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/investor/contact-us/">Contact Us</a></li></ul> </li><li id="careers"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/careers/">Careers</a></li><li id="customerservicecommitments"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/">Customer Service Approach</a><ul><li id="customerservicecommitments_customerservicecharter"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/charter/">Customer Service Charter</a></li><li id="customerservicecommitments_customerserviceguarantee"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/csg/">Customer Service Guarantee (CSG)</a></li><li id="customerservicecommitments_universalserviceobligation"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/uso/">Universal Service Obligation (USO)</a></li><li id="customerservicecommitments_positivefeedback"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/positive-feedback/">Send us your positive feedback</a></li><li id="customerservicecommitments_accessforeveryone"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/">Access for Everyone</a><ul><li id="customerservicecommitments_accessforeveryone_azproductssolutions"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/">A-Z Products & Solutions</a></li><li id="customerservicecommitments_accessforeveryone_abouttheprogram"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/about-the-program/">About the Program</a></li><li id="customerservicecommitments_accessforeveryone_communityagencies"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/community-agencies/">Information for Community Agencies</a></li></ul> </li><li id="customerservicecommitments_about_disabilityservices"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/">Disability Services</a><ul><li id="customerservicecommitments_about_disabilityservices_about_disabilityproducts"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/disability-products-services/">Disability Products & Services</a></li><li id="customerservicecommitments_about_disabilityservices_about_disabilityequipprog"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/disability-equipment-program/">Disability Equipment Program</a></li><li id="customerservicecommitments_about_disabilityservices_about_disabilityapplyequip"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/apply-for-equipment/">Apply for Equipment</a></li><li id="customerservicecommitments_about_disabilityservices_about_disabilityprodmore"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/additional-products-services/">Additional Products & Services</a></li><li id="customerservicecommitments_about_disabilityservices_about_disabilitycontactus"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/contact-us/">Contact Us</a></li><li id="customerservicecommitments_about_disabilityservices_about_accessiblebrochures"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/accessible-brochures/">Accessible Brochures</a></li><li id="customerservicecommitments_about_disabilityservices_about_communityinitiatives"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/community-initiatives/">Community Initiatives</a></li><li id="customerservicecommitments_about_disabilityservices_about_actionplanhistory"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/action-plan-history/">Action Plan & History</a></li><li id="customerservicecommitments_about_disabilityservices_about_disabilityusefullinks"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/useful-links/">Useful Links</a></li></ul> </li><li id="customerservicecommitments_massservicedistruption"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/mass-service-disruption/">Mass Service Disruptions (MSD)</a></li><li id="customerservicecommitments_payphoneservices"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/">Payphone Services</a><ul><li id="customerservicecommitments_payphoneservices_telstrauso"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/telstra-uso/">Telstra's Universal Service Obligation</a></li><li id="customerservicecommitments_payphoneservices_telstrasmartpayphone"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/telstra-smart-payphone/">Telstra Smart Payphone</a></li><li id="customerservicecommitments_payphoneservices_ttypayphones"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/tty-payphones/">TTY Payphones</a></li><li id="customerservicecommitments_payphoneservices_payphoneenquiries"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/enquiries/">Payphone Enquiries and Applications</a></li><li id="customerservicecommitments_payphoneservices_sitingcriteria"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/criteria/">Siting Criteria for Public Payphones</a></li><li id="customerservicecommitments_payphoneservices_payphoneconsiderations"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/considerations/">Considerations When Siting a Payphone</a></li><li id="customerservicecommitments_payphoneservices_removalcriteria"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/removal-criteria/">Removal Criteria</a></li><li id="customerservicecommitments_payphoneservices_publicconsultation"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/payphone-services/public-consultation/">Public Consultation</a></li></ul> </li><li id="customerservicecommitments_customerservicereports"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/customer-service-network-reports/">Customer Service & Network Reports</a><ul><li id="customerservicecommitments_customerservicereports_serviceperformance"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/customer-service-network-reports/service-performance/">Service Performance</a></li><li id="customerservicecommitments_customerservicereports_networkreliability"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/customer-service-network-reports/network-reliability/">Network Reliability</a></li></ul> </li><li id="customerservicecommitments_about_regionalpresenceplan"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/regional-rural-presence-plan/">Regional & Rural Presence Plan</a></li><li id="customerservicecommitments_416"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/national-broadband-network/">National Broadband Network</a></li></ul> </li><li id="sustainability"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/sustainability/">Sustainability</a><ul><li id="sustainability_reportsdownloads"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/sustainability/reports-and-downloads/">Reports Links & Downloads</a></li></ul> </li><li id="consumeradvice"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/">Consumer Advice</a><ul><li id="consumeradvice_advice_mobile"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/">Mobile</a><ul><li id="consumeradvice_advice_mobile_drivesafe"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/drive-safe/">Drive Safe</a></li><li id="consumeradvice_advice_mobile_incaseofemergency"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/ice/">In Case of Emergency (ICE)</a></li><li id="consumeradvice_advice_mobile_mobilesandhearingaids"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/hearing/">Mobile Phones and Hearing Aids</a></li><li id="consumeradvice_advice_mobile_hoaxes"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/hoaxes/">Mobile Hoaxes</a></li><li id="consumeradvice_advice_mobile_missingyourmobile"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/missing/">Missing Your Mobile</a></li><li id="consumeradvice_advice_mobile_fightingspam"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/spam/">Fighting Spam</a></li><li id="consumeradvice_advice_mobile_etiquette"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/etiquette/">Etiquette</a></li><li id="consumeradvice_advice_mobile_mobilerecycling"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/mobile/recycling/">Recycling</a></li></ul> </li><li id="consumeradvice_advice_internet"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/">Internet and cyber-safety</a><ul><li id="consumeradvice_advice_internet_toddlers_children"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/toddlers-children/">Toddlers and Children</a></li><li id="consumeradvice_advice_internet_teenagers_young_adults"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/teenagers-young-adults/">Teenagers and Young Adults</a></li><li id="consumeradvice_advice_internet_professionals_providers"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/professionals-providers/">Professionals and Providers</a></li><li id="consumeradvice_advice_internet_forever_young_retirees"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/forever-young-retirees/">Forever Young and Retirees</a></li><li id="consumeradvice_advice_internet_tips_for_all_pages"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/tips-for-all-ages/">Tips for all ages</a></li><li id="consumeradvice_advice_internet_case_studies"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/internet/case-studies/">Case Studies</a></li></ul> </li><li id="consumeradvice_advice_emergency"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/emergency/">Emergency</a></li><li id="consumeradvice_dialbeforeyoudig"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/dig/">Dial before you Dig</a><ul><li id="consumeradvice_dialbeforeyoudig_cableplans"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/dig/cable-plans/">Cable Plans</a></li><li id="consumeradvice_dialbeforeyoudig_safedigging"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/dig/safe-digging/">Safe Digging</a></li><li id="consumeradvice_dialbeforeyoudig_dig_faqs"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/dig/faqs/">FAQs</a></li></ul> </li><li id="consumeradvice_advice_eme"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/">Electromagnetic Energy (EME)</a><ul><li id="consumeradvice_advice_eme_understandingeme"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/understanding-eme/">Understanding EME</a></li><li id="consumeradvice_advice_eme_mobilephonesandhealth"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/mobile-phones/">Mobile Phones & Health</a></li><li id="consumeradvice_advice_eme_emeresearchmonitoring"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/eme-research/">EME Research & Science Monitoring</a></li><li id="consumeradvice_advice_eme_basestationsandhealth"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/base-stations/">Mobile Base Stations & Health</a></li><li id="consumeradvice_advice_eme_eme-factsheets"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/factsheets/">Wireless Products - EME Fact Sheets</a></li><li id="consumeradvice_advice_eme_informationandlinks"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/info-sources/">Information Sources & Links</a></li><li id="consumeradvice_advice_eme_rfmapsoftwareinfo"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/rf-map-software/">RF-Map Software Users Information</a></li><li id="consumeradvice_advice_eme_softwareandtools"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/software-tools/">Software & Tools</a></li><li id="consumeradvice_advice_eme_eme_contact"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/eme/contact/">Contact</a></li></ul> </li><li id="consumeradvice_advice_unwelcomecalls"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/unwelcome-calls/">Unwelcome Calls</a><ul><li id="consumeradvice_advice_unwelcomecalls_legalinformation"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/unwelcome-calls/legal-info/">Legal Information</a></li><li id="consumeradvice_advice_unwelcomecalls_calltypes"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/unwelcome-calls/call-types/">Call Types</a></li><li id="consumeradvice_advice_unwelcomecalls_donotcallregister"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/unwelcome-calls/dncr/">Do Not Call Register</a></li><li id="consumeradvice_advice_unwelcomecalls_uc_contactus"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/unwelcome-calls/contact-us/">Contact Us</a></li></ul> </li><li id="consumeradvice_advice_storms"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/shrieks-thunderstorms/">Acoustic Shrieks & Thunderstorms</a></li><li id="consumeradvice_618"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/privacy-at-telstra/">Privacy at Telstra</a><ul><li id="consumeradvice_618_619"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/privacy-at-telstra/privacy-policy/">Telstra's Privacy Policy</a></li><li id="consumeradvice_618_620"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/privacy-at-telstra/interest-based-advertising/">Interest Based Advertising</a></li></ul> </li><li id="consumeradvice_advice_infocall"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/advice/infocall/">190 InfoCall</a></li></ul> </li><li id="contactus_main"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/contact-us/">Contact Us</a><ul><li id="contactus_main_requestspeaker"><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/contact-us/request-speaker/">Request a Speaker</a></li></ul> </li>  </ul> <script type="text/javascript"> leftNavFormat(); </script> </div> <p id="section"> <span>  About Telstra </span> </p> <div id="maincol"> <span style="width: 100%;"> <a id="content" name="content"></a> <span id="bc">  <a href="https://web.archive.org/web/20130505030848/http://www.telstra.com.au/">Telstra Home</a> <span class="hidden">» </span><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/index.htm">About Telstra</a> <span class="hidden">» </span><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/index.htm">Customer Service Approach</a> <span class="hidden">» </span><a class="last" href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/index.htm">Access for Everyone</a> </span></span>  <div class="page-header-banner"> <img src="/web/20130505030848im_/http://www.telstra.com.au/abouttelstra/download/image/hd-access-for-everyone.png" alt="Access for everyone"/> </div> <br/><p>The phone can be the best way for you to keep in touch with your family and friends, and also to be contactable for health, business and other reasons. Because everyone's circumstances are different, we offer a wide range of service options to help keep you connected, whether you:</p><div style="float: right"><br/><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/community-agencies/index.htm"><img title="Information for Community Agencies" alt="" width="181" height="37" src="/web/20130505030848im_/http://www.telstra.com.au/abouttelstra/download/image/btn-info.gif"/></a></div><ul><li>are doing it tough</li><li>looking for work or accommodation</li><li>trying to make ends meet</li><li>are a person with a disability</li><li>live in a remote or indigenous community</li></ul><p style="margin-bottom: 1.25em">You can view the categories below to help you find the products and solutions that will suit your needs or alternatively view our <a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm">A-Z Products & Solutions</a> listing.</p>  <div class="tabWrap"> <div class="tabContentWrap"> <a name="tab-staying-connected" id="tab-staying-connected"></a> <h2 class="tabHdr">Staying<br/>Connected</h2> <div class="tabContent wrap"> <div class="tabContentPad"> <br/><p>We recognise that sometimes unforseen events in your life may affect your ability to pay for services you have used. We offer a range of payment and service options so you can stay connected:</p><ul><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_extension_of_time_to_pay">Extension of Time to Pay</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_incontact">InContact</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_messagebox">MessageBox</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_payphones">Payphones</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_telstra_bill_assistance_program">Telstra Bill Assistance Program</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_hardship">Telstra Financial Hardship Policy</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_telstra_phonecard_phoneaway_assistance_program">Telstra PhoneCard / PhoneAway Assistance Program</a><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pre_paid_home"><br/></a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pre_paid_mobile">Telstra Pre-Paid Mobile</a></li><li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_telstra_self_serve">Telstra Self-Serve</a></li></ul> </div> </div> </div> <div class="tabContentWrap"> <a name="tab-affordability-options" id="tab-affordability-options"></a> <h2 class="tabHdr">Affordability<br/>Options</h2> <div class="tabContent wrap"> <div class="tabContentPad"> <br/> <p>Everyone uses their phone differently. For this reason we offer a variety of services that can help you keep in control of the amount you spend on your phone services:</p> <ul> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_bill_payment">Bill Payment</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_call_barring">Call Barring</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_call_control">Call Control</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_centrepay">Centrepay</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_government_telephone_allowance">Government Telephone Allowance</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_homeline_budget">HomeLine Budget</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_homeline_plans">HomeLine Plans</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_incontact">InContact</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_bigpond">Internet Options</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_phoneaway_card">Pre-Paid Cards</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pensioner_discount">Telstra Pensioner Discount</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pre_paid_mobile">Telstra Pre-Paid Mobile</a></li> </ul> </div> </div> </div> <div class="tabContentWrap"> <a name="tab-people-with-a-disability" id="tab-people-with-a-disability"></a> <h2 class="tabHdr">People with a<br/>Disability</h2> <div class="tabContent wrap"> <div class="tabContentPad"> <br/> <p>We've been providing services for Australians with a disability and older Australians for over 25 years. For information about our products, services and initiatives for customers with a disability view our <a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/disability-services/index.htm">Disability Services</a> content.</p> <ul> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_authorised_representative">Authorised Representative</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_billing_options">Billing Options</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_centrepay">Centrepay</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_disability_services">Disability Equipment Program</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_government_telephone_allowance">Government Telephone Allowance</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_homeline_plans">HomeLine Plans</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_bigpond">Internet Options</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_multicultural_service_centre">Language Assistance</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_priority_assistance_program">Priority Assistance</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_mobile_phone">Telstra Next G Mobile Phones</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pensioner_discount">Telstra Pensioner Discount</a></li> </ul> </div> </div> </div> <div class="tabContentWrap"> <a name="tab-remote-indigenous-communities" id="tab-remote-indigenous-communities"></a> <h2 class="tabHdr">Remote Indigenous<br/>Communities</h2> <div class="tabContent wrap"> <div class="tabContentPad"> <br/> <p>We are committed to making our products and services affordable and accessible to people who live in remote Indigenous communities:</p> <ul> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_centrepay">Centrepay</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_government_telephone_allowance">Government Telephone Allowance</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_indigenous_communities_hotline">Indigenous Communities Hotline</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_payphones">Payphones and Community Phones</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pensioner_discount">Telstra Pensioner Discount</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_phonecard">Telstra Phonecard/PhoneAway Assistance Program</a></li> <li><a href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/commitments/access-for-everyone/az-products-solutions/index.htm#azlist_pre_paid_mobile">Telstra Pre-Paid Mobile</a></li> </ul> </div> </div> </div> </div> <p>Access for Everyone brochure <em>(Note: We are currently updating the Access for Everyone brochure)</em></p> </div>  <div id="rightcol"> <div class="si-start"></div> <div class="module blue"> <h5>Search About Telstra</h5> <div class="searchWrap"> <form name="frmSearch" action="/web/20130505030848/http://www.telstra.com.au/abouttelstra/search/index.htm" method="post"> <fieldset> <input type="text" class="searchField" id="keywords" name="keywords"/> <input type="image" src="/web/20130505030848im_/http://www.telstra.com.au/uberprod//abouttelstra/images/btn_go_blue.gif" alt="Go" name="submit" border="0" align="top"/> <input type="hidden" name="BeenHere" value="yes"/> </fieldset> </form> </div> </div> <div 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href="/web/20130505030848/http://www.telstra.com.au/abouttelstra/download/document/afe-general-info-2012.pdf">Access for Everyone accessible brochure</a> <br/><span>(PDF, 339KB)</span></li></ul> </div> </div> </div> <div class="clearer"></div> </div> <div class="clearer"></div> </div>  <div id="footer"> <script type="text/javascript"> function sitemapRedirect() { if(document.getElementById("tab_personal").className == "active") { /* Redirect Personal Sitemap */ window.location = "https://web.archive.org/web/20130505030848/http://www.telstra.com.au/sitemap/personal/"; } else if (document.getElementById("tab_about").className == "active") { /* Redirect About Telstra Sitemap */ window.location = "https://web.archive.org/web/20130505030848/http://www.telstra.com.au/sitemap/about-telstra/"; } else { /* Redirect Telstra Sitemap */ window.location = "https://web.archive.org/web/20130505030848/http://www.telstra.com.au/sitemap/"; } //return false; } </script>  <div class="nav"> <ul> <li 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