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9 Bästa programvara för chattsupport för småföretag jämfört (2024)

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class="entry-content"> <p>Idag förväntar sig klienci omedelbara svar på sina frågor, och all osäkerhet kring deras köp kan resultera i en förlorad försäljning. På WPBeginner erbjuder vi flera professionella tjänster, inklusive nödhjälp för hackade webbplatser. Så vi vet hur viktigt det är att erbjuda snabb kundservice.</p> <p>Men det kan vara nästan omöjligt att svara snabbt på frågor från klienci om ditt lilla företag inte har ett komplett supportteam.</p> <p>Lyckligtvis kan programvara för livechatt hjälpa till att plocka upp slacket. När klienci har tillgång till en livechattfunktion kan de få hjälp direkt. Detta kan minska antalet övergivna kundvagnar, förbättra användarupplevelsen och öka försäljningen på din webbplats.</p> <p>Om du letar efter den bästa programvaran för livechatt är du på rätt plats. Vi har undersökt alla de mest populära alternativen, så att du inte behöver göra det. Vi jämförde dem när det gäller användarvänlighet, funktioner och mer.</p> <p>Efter noggrant övervägande har vi valt LiveChat, HubSpot och Tidio som våra favoriter. Med det sagt vet vi att varje litet företag har unika behov, så du kanske letar efter något annat.</p> <p>I den här artikeln delar vi med oss av (och utvärderar) de 9 bästa alternativen för livechattprogramvara som hjälper dig att omedelbart svara på användarnas frågor och konvertera dem till betalande klienter. Alla dessa livechatt-tjänster fungerar perfekt med alla WordPress-webbplatser.</p> <figure class="wp-block-image size-full"><img title="Best live chat software for small business compared" decoding="async" width="680" height="385" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;385&#039;%20viewBox=&#039;0%200%20680%20385&#039;%3E%3C/svg%3E" alt="Best live chat software for small business compared" class="wp-image-126660 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/best-live-chat-software-for-small-business-og.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/best-live-chat-software-for-small-business-og.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/best-live-chat-software-for-small-business-og-300x170.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="Best live chat software for small business compared" decoding="async" width="680" height="385" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/best-live-chat-software-for-small-business-og.png" alt="Best live chat software for small business compared" class="wp-image-126660" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/best-live-chat-software-for-small-business-og.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/best-live-chat-software-for-small-business-og-300x170.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></figure> <h4 class="wp-block-heading">Översikt över den bästa programvaran för livechatt för småföretag</h4> <p>Har du bråttom? Du kan ta en titt på vår översikt över den bästa programvaran för livechatt. Hoppa gärna till det alternativ du är mest intresserad av, eller fortsätt läsa för fullständig information.</p> <figure class="wp-block-table"><table><thead><tr><th>#</th><th>Live Chat Software</th><th>Best For</th><th>Pricing</th><th>Free Version</th></tr></thead><tbody><tr><td>&#x1f947;</td><td><a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="LiveChat">LiveChat</a></td><td>Best all around + for WordPress sites</td><td>Starting at $20/agent/month</td><td>&#x274c;</td></tr><tr><td>&#x1f948;</td><td><a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="noopener nofollow" title="HubSpot Chat">Hubspot</a></td><td>Automated chatbots + all-in-one CRM</td><td>Starting at $15/seat/month (full CRM)</td><td>&#x2705;</td></tr><tr><td>&#x1f949;</td><td><a href="https://www.wpbeginner.com/refer/tidio-live-chat/" target="_blank" rel="noopener nofollow" title="Tidio Live Chat">Tidio</a></td><td>AI chatbots + free plan</td><td>Starting at $29/month for 100 conversations</td><td>&#x2705;</td></tr><tr><td><strong>4</strong></td><td><a href="https://www.wpbeginner.com/refer/chatbot-com/" target="_blank" rel="noopener nofollow" title="ChatBot.com">Chatbot</a></td><td>Chatbot templates + AI + social integrations</td><td>Starting at $52/month</td><td>&#x274c;</td></tr><tr><td><strong>5</strong></td><td><a href="https://www.wpbeginner.com/refer/brevo-chat/" target="_blank" rel="noopener nofollow" title="Brevo Chat(Formerly Sendinblue)">Brevo (formerly Sendinblue)</a></td><td>Email marketing + CRM + free plan</td><td>Starting at $15/month</td><td>&#x2705;</td></tr><tr><td><strong>6</strong></td><td><a href="https://www.wpbeginner.com/refer/olark/" target="_blank" rel="noopener nofollow" title="Olark">Olark</a></td><td>Advanced features like screen-sharing + Zoom integration</td><td>Starting at $29/per/seat/month</td><td>&#x274c;</td></tr><tr><td><strong>7</strong></td><td><a href="https://www.wpbeginner.com/refer/chaport-chat/" target="_blank" rel="noopener nofollow" title="Chaport">Chaport</a></td><td>Free plan with unlimited chats for 1 user + WordPress plugin</td><td>Starting at $29/month/4 operators</td><td>&#x2705;</td></tr><tr><td><strong>8</strong></td><td><a href="https://www.wpbeginner.com/refer/freshchat-2/" target="_blank" rel="noopener nofollow" title="FreshChat">Freshchat</a></td><td>AI chatbots + streamlined workspace</td><td>Starting at $19/agent/month</td><td>&#x274c;</td></tr><tr><td><strong>9</strong></td><td><a href="https://www.wpbeginner.com/refer/smartsupp-2/" target="_blank" rel="noopener nofollow" title="SmartsUpp">Smartsupp</a></td><td>User behavior monitoring + analytics</td><td>Starting at $14/agent/month</td><td>&#x2705;</td></tr></tbody></table></figure> <h4 class="wp-block-heading">Hur vi testar och granskar programvara för livechattstöd</h4> <p>På WPBeginner har vi personlig erfarenhet av flera av livechattprogramvarorna på den här listan. </p> <p>Vi använder LiveChat på vår egen webbplats och har testat och undersökt HubSpot, ChatBot och Brevo (i stor utsträckning) när vi skrivit många andra artiklar för våra läsare.</p> <p>När vi testade programvara som var ny för oss och när vi omvärderade de andra verktygen som vi redan kände till, bedömde vi följande kriterier:</p> <ul class="wp-block-list"> <li><strong>Användarvänlighet och kompatibilitet</strong>: All programvara för livechatt bör göra att din affärsverksamhet går smidigare. För att göra det bör de vara mycket användarvänliga. Med detta i åtanke utvärderade vi hur lätt det var att konfigurera och installera programvaran för livechatt. Vi kollade också efter saker som plugins för att hjälpa till att integrera det med din föredragna webbplatsbyggare.</li> <li><strong>Funktioner för kundsupport</strong>: När vi undersökte letade vi efter alla viktiga funktioner du kan behöva i livechattprogramvara. Instancja, vi noterade anpassningsalternativ för chattrutan, obsługa verktyg och undersökningsformulär. Vi såg också till att de verktyg vi rekommenderar erbjuder integrationer med viktiga verktyg för e-handel, till exempel <a href="https://www.wpbeginner.com/sv/showcase/best-email-marketing-services/" title="7 Best Email Marketing Services for Small Businesses">programvara för e-postmarknadsföring</a>.</li> <li><strong>Hastighet och prestanda</strong>: En livechattfunktion bör bidra till att minska friktionen i din försäljningstratt. Men ett chattfönster som laddar långsamt kan göra dina användare ännu mer frustrerade. Så vi kontrollerade hur snabbt varje livechattverktyg var.</li> <li><strong>Användarrecensioner</strong>: Vi har noggrant undersökt varje verktyg som vi rekommenderar, men vi vet att det är omöjligt att prova alla funktioner och scenarier. Det är därför vi också läser användarrecensioner. Detta hjälpte oss att fylla i eventuella kunskapsluckor för att ge dig de mest exakta bedömningarna.</li> </ul> <div class="wpb-alert style-yellow"> <h4 class="wp-block-heading">Varför lita på WPBeginner?</h4> <p>På WPBeginner har vårt team av experter över 16 års erfarenhet. Men vår kompetens sträcker sig längre än till WordPress-världen. Det är en del av vårt uppdrag att hjälpa små onlineföretag i synnerhet.</p> <p>Med det målet i åtanke har vi samlat på oss en hel del kollektiv kunskap om e-handel, onlinemarknadsföring, kundservice och mycket mer. Vi har också använt flera verktyg för kundsupport på våra egna WordPress-webbplatser genom åren.</p> <p>För mer information, se vår <a href="https://www.wpbeginner.com/sv/wpbeginner-editorial-process/" title="WPBeginner Editorial Process">redaktionella process</a>.</p> </div> <h4 class="wp-block-heading">Varför add to Live Chattsupport till din website?</h4> <p>Enligt <a title="eConsultancy" href="https://econsultancy.com/blog/63867-consumers-prefer-live-chat-for-customer-service-stats/" target="_blank" rel="noopener nofollow">eConsultancy</a> är 73% av de kunder som använder chattsupport nöjda med sin upplevelse. Det är mycket högre än för email, social media eller telefonsupport, där endast 44% av kunderna är nöjda med sin upplevelse.</p> <p>Med detta i åtanke kan chattsupport ha en stor inverkan på din försäljning och marknadsföring online. Det allow customers to get omedelbara svar utan att lämna your website. En positiv upplevelse av chattsupport kan effektivt hjälpa customers att fatta ett köpbeslut.</p> <p>Att lägga till support för chattsupport har visat sig <a href="https://www.wpbeginner.com/sv/wp-tutorials/ways-to-recover-woocommerce-abandoned-cart-sales/" title="Ways to Recover WooCommerce Abandoned Cart Sales">minska antalet övergivna kartor</a>, öka försäljningen och öka konverteringsgraden. Men mycket av det beror på den programvara för chattsupport som du använder.</p> <p>En dålig kundupplevelse med livechatt kan dock ha en negativ effekt. Långsamma svarstider kan leda till att du går miste om försäljning, eller att klienci lämnar dig med ett dåligt intryck av ditt varumärke.</p> <p>På samma sätt kan det sluta med att du betalar för mycket för din livechattprogramvara eller kämpar för att få ut mesta möjliga av en programvara som passar dåligt för din webbplats, dina behov eller din kompetensnivå.</p> <p>I grund och botten måste du hitta en prisvärd chattsupport-tjänst som är användarvänlig, fungerar med WordPress eller din <a href="https://www.wpbeginner.com/sv/beginners-guide/how-to-choose-the-best-website-builder/" title="How to Choose the Best Website Builder (Compared)">website-byggarplattform</a> och kommer med allt du behöver för att hjälpa ditt säljteam att öka vinsten. </p> <p>Med detta sagt, låt oss ta en titt på vårt expertval av de bästa leverantörerna av programvara för chattsupport som du kan använda för att växa ditt företag.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="LiveChat">1. Livechatt</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="nofollow noopener"><img title="The LiveChat live chat" decoding="async" width="680" height="358" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;358&#039;%20viewBox=&#039;0%200%20680%20358&#039;%3E%3C/svg%3E" alt="The LiveChat live chat" class="wp-image-126559 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/livechat-live-chat.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/livechat-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/livechat-live-chat-300x158.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="The LiveChat live chat" decoding="async" width="680" height="358" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/livechat-live-chat.png" alt="The LiveChat live chat" class="wp-image-126559" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/livechat-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/livechat-live-chat-300x158.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p><a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="The LiveChat live chat service">LiveChat</a> är branschledande inom livechattprogramvara, och med goda skäl. Enligt vår mening är det det bästa allround-alternativet för livechattprogramvara eftersom det har allt du behöver. Det ger dig en anpassningsbar chattbox, alternativ för supportbiljetter och sömlösa integrationer med alla de viktigaste affärsprogramvarorna.</p> <p>På WPBeginner använder vi Livechat på våra <a href="https://www.wpbeginner.com/sv/services/" title="WPBeginner Professional Services">olika sidor för webbtjänster</a> för att hjälpa till att koppla ihop potentiella kunder med våra WordPress-experter. För mer information om vår erfarenhet av programvaran, se vår <a href="https://www.wpbeginner.com/sv/solutions/livechat/" title="LiveChat">fullständiga LiveChat-recension</a>.</p> <p>När vi har testat och använt LiveChat har vi sett hur enkelt det är att konfigurera och installera. Om du använder WordPress är det mycket enkelt med det <a href="https://wordpress.org/plugins/wp-live-chat-software-for-wordpress/" target="_blank" rel="noopener nofollow" title="LiveChat WordPress plugin">kostnadsfria LiveChat-pluginet</a>.</p> <p>Med det sagt kan du använda den på andra populära plattformar för webbplatsbyggare, inklusive Shopify och Wix.</p> <p>LiveChats 111111 snyggt designade appar för livechatt gör att de verkligen sticker ut från konkurrenterna. Dessutom kan din personal använda dessa appar på sina bärbara datorer, surfplattor och mobila enheter så att de enkelt kan chatta med klienter när de är på språng.</p> <p>Vi gillar också att du kan lägga till enkätformulär före och efter en livechatt-session. På så sätt kan du se exakt hur bra dina supportmedarbetare och säljare presterar. </p> <p>När ingen är tillgänglig för att svara på frågor kan du till och med ställa in ett arbetsflöde så att klienci kan skicka ett supportärende direkt från livechattfönstret, och ditt team får meddelanden. </p> <p>LiveChat integreras med dussintals andra tjänster, inklusive <a href="https://www.wpbeginner.com/sv/plugins/7-best-wordpress-crm-plugins-for-your-business/" title="Best WordPress CRM Plugins for Your Business">populära CRM-program</a> som <a href="https://www.wpbeginner.com/refer/hubspot-crm/" target="_blank" rel="nofollow noopener" title="HubSpot CRM">HubSpot</a>, Google Analytics och Zendesk. Vi blev superimponerade av att den obsługerar omnikanalkonversationer genom att integrera med WhatsApp och andra meddelandeplattformar, och du kan ansluta till verktyg som join.me för skärmdelningsfunktioner.</p> <p>En annan trevlig sak med LiveChat är att den integreras med alla de <a href="https://www.wpbeginner.com/sv/showcase/best-email-marketing-services/" title="Best Email Marketing Services for Small Business">bästa e-postmarknadsföringstjänsterna</a>, inklusive Mailchimp och <a href="https://www.wpbeginner.com/sv/deals/constant-contact-coupon/" title="Constant Contact Coupon">Constant Contact</a>. Detta sparar tid eftersom du inte behöver skriva in klientuppgifter manuellt i dina andra system.</p> <p>Vi tror också att det bästa med LiveChat är dess hastighet. Chattfunktionen laddas extremt snabbt och erbjuder en mycket bättre användarupplevelse än de flesta andra livechattprogram.</p> <p>Tack vare de inbyggda verktygen är det också enkelt att anpassa LiveChats chattruta så att den passar perfekt till din webbplats varumärke, vilket är ett stort plus.</p> <p>LiveChat levereras med andra supportverktyg som hjälper dig att förbättra kundkommunikationen, till exempel besökarspårning och proaktiva chattinbjudningar.</p> <p>En av våra favoritfunktioner är LiveChats smarta API. Vi använder det för att integrera vår <a href="https://www.wpbeginner.com/sv/opinion/best-knowledge-base-plugins-for-wordpress-compared/" title="9 Best Knowledge Base Plugins for WordPress (Compared)">kunskapsdatabas</a> och vårt ärendehanteringssystem, vilket hjälper oss att effektivisera processerna för kundsupport. </p> <p><strong>Varför vi rekommenderar LiveChat</strong>: Det här är utan tvekan vårt bästa övergripande val för livechattprogramvara eftersom det kommer med en stor uppsättning nybörjarvänliga funktioner som hjälper dig att förbättra din obsługa. Dessa inkluderar en snabb och anpassningsbar chattruta, användbara undersökningsformulär, omnichannel-konversationer, arbetsflöden för obsługa ärenden och integrationer med alla ledande affärsprogram. Det kostnadsfria LiveChat-pluginet gör det också idealiskt för WordPress-webbplatser.</p> <p><strong>Prissättning:</strong> LiveChat har olika planer för företag i alla storlekar, inklusive nystartade företag. Planerna börjar på $ 20 per agent per månad när de faktureras årligen eller $ 24 när de betalas varje månad. Varje plan kommer med en 14-dagars gratis provperiod.</p> <div class="wpb-alert style-yellow"> <p><strong>Specialerbjudande:</strong> WPBeginners användare kan få 30% rabatt på sin första LiveChat-betalning med vår <a href="https://www.wpbeginner.com/sv/deals/livechat-inc-coupon/" title="LiveChat Inc Coupon">LiveChat-kupong</a>.</p> </div> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="nofollow noopener" title="HubSpot Chat">2. HubSpot</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="nofollow noopener"><img title="HubSpot live chat" decoding="async" width="680" height="302" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;302&#039;%20viewBox=&#039;0%200%20680%20302&#039;%3E%3C/svg%3E" alt="HubSpot live chat" class="wp-image-126560 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/hubspot-live-chat.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/hubspot-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/hubspot-live-chat-300x133.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="HubSpot live chat" decoding="async" width="680" height="302" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/hubspot-live-chat.png" alt="HubSpot live chat" class="wp-image-126560" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/hubspot-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/hubspot-live-chat-300x133.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p><a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="nofollow noopener" title="HubSpot Chat">HubSpot</a> erbjuder livechattprogramvara som integreras sömlöst med sin kompletta CRM. Det betyder att all data från dina livechattkonversationer kommer att matas direkt in i din allt-i-ett-marknadsföringsplattform. Detta kan verkligen bidra till att öka ditt supportteams produktivitet och effektivitet.</p> <p>Vi har mycket erfarenhet av HubSpot eftersom vi har undersökt det i stor utsträckning när vi skriver om dess CRM, formulär och mer. Vi testade det också på djupet för vår kompletta <a href="https://www.wpbeginner.com/sv/solutions/hubspot/" title="HubSpot">HubSpot-recension</a>.</p> <p>När vi gjorde efterforskningar upptäckte vi att du kan anpassa livechattdesignen så att den matchar ditt eget varumärke. Du kan till och med skapa automatiserade chatbots för när ditt team är offline utan att behöva skriva en enda rad kod. </p> <p>Det bästa med HubSpots livechattprogramvara är naturligtvis att den sömlöst integrerar all data om klienci med hela HubSpot CRM-plattformen, så att du inte behöver mata in denna information manuellt.</p> <p>Du kan använda HubSpots built-in tools för att anpassa chattupplevelsen för återkommande besökare, vilket bevisligen hjälper dig att få mer försäljning.</p> <p>Customize från chattsupport, HubSpot kommer också med automatisering av e-postmarknadsföring, optin-formulär för att öka prenumeranter, en försäljning CRM, programvara för <a href="https://www.wpbeginner.com/sv/plugins/best-wordpress-landing-page-plugins-compared/" title="6 Best WordPress Landing Page Plugins Compared">landing page</a>, helpdesk-programvara, en självbetjäningskundportal och andra kraftfulla marknadsföringsfunktioner.</p> <p>Detta är bra eftersom det gör att du kan kommunicera med dina klienter över flera kanaler, inklusive livechatt, supportbiljetter och e-postautomation. Med detta i åtanke har HubSpot mycket att erbjuda både småföretagare och stora företag.</p> <p>HubSpot erbjuder också en gratisversion, så att du kan prova den här programvaran och sedan bestämma om den är rätt för dig.</p> <p><strong>Varför vi rekommenderar HubSpot</strong>: Om du letar efter programvara för CRM och e-postmarknadsföring utöver livechatt och AI-chatbots, rekommenderar vi HubSpot. HubSpots priser ökar snabbt, men det erbjuder mycket mer än chatbots och kundrecensionerna är genomgående höga.</p> <p><strong>Prissättning:</strong> Du kan lägga till <a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="nofollow noopener" title="HubSpot Chat">HubSpot-chattbottar på din webbplats gratis.</a> Men om du vill använda ytterligare verktyg, till exempel HubSpots dra-och-släpp-landningssidebyggare, måste du uppgradera till en betald plan. Dessa börjar på $ 15 per plats per månad när de faktureras årligen eller $ 20 per plats per månad när de faktureras månadsvis.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/tidio-live-chat/" target="_blank" rel="noopener nofollow" title="Tidio">3. Tidio</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/tidio-live-chat/" target="_blank" rel="nofollow noopener"><img title="Tidio chatbots and live chat" decoding="async" width="680" height="372" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;372&#039;%20viewBox=&#039;0%200%20680%20372&#039;%3E%3C/svg%3E" alt="Tidio chatbots and live chat" class="wp-image-227838 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/tidio-live-chat-1.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/tidio-live-chat-1.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/tidio-live-chat-1-300x164.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="Tidio chatbots and live chat" decoding="async" width="680" height="372" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/tidio-live-chat-1.png" alt="Tidio chatbots and live chat" class="wp-image-227838" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/tidio-live-chat-1.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/tidio-live-chat-1-300x164.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p>Om du har ett mindre team och behöver AI-chattbottar för obsługa dygnet runt kan <a href="https://www.wpbeginner.com/refer/tidio-live-chat/" target="_blank" rel="noreferrer noopener nofollow" title="Tidio Live Chat">Tidio</a> vara perfekt för ditt företag. Vår favorit med Tidio är dess dra-och-släpp-byggare, som är super användarvänlig.</p> <p>När vi gjorde efterforskningar upptäckte vi att du kan installera Tidio på din webbplats inom några minuter och anpassa popup-fönstret för livechatt så att det matchar ditt varumärke.</p> <p>Med Tidio får du en överblick över alla besökare på din webbplats och kan till och med se vad dina klienter skriver i realtid. Detta hjälper dig att svara dina klienter snabbare och leverera en bättre totalupplevelse för besökarna.</p> <p>Oavsett var du befinner dig kan du hålla kontakten med klienci med hjälp av Tidios desktop- eller mobilapp eller dess webbläsarwidget.</p> <p>Förutom livechatt kan du använda Tidio för att enkelt lägga till chatbottar på din webbplats. Detta gör att du kan automatisera din försäljning, support och kundtjänst genom att använda <a href="https://www.wpbeginner.com/sv/showcase/best-writing-assistant-software-for-wordpress/" title="10 Best Writing Assistant Software for WordPress (Compared)">artificiell intelligens</a> för att svara på upp till 70% av kundernas frågor.</p> <p>Vi blev imponerade när vi såg att Tidio kommer med över 35+ färdiga chatbot-mallar. Dessa inkluderar arbetsflödesmallar för att erbjuda rabatter för nya besökare, samla in besökarinformation, rekommendera produkter, återställning av övergivna vagnar, <a href="https://www.wpbeginner.com/sv/plugins/how-to-add-a-frequently-asked-questions-faqs-section-in-wordpress/" title="How to Add Frequently Asked Questions (FAQ) Section in WordPress">vanliga frågor</a> och mer.</p> <p>Som vi nämnde älskar vi också Tidios dra-och-släpp-byggare, vilket gör den supernybörjarvänlig. Du kan använda den för att anpassa alla automatiserade mallar och skapa din egen anpassade chatbot, ingen kodning krävs.</p> <p>Tidio integreras sömlöst med populära plattformar som WordPress, WooCommerce, <a href="https://www.wpbeginner.com/sv/opinion/shopify-vs-woocommerce-which-is-the-better-platform-comparison/" title="Shopify vs WooCommerce – Which is the Better Platform? (Comparison)">Shopify</a>, Squarespace och många andra. </p> <p><strong>Varför vi rekommenderar Tidio</strong>: Den här livechattprogramvaran är bra om du behöver AI-chattbottar och nybörjarvänliga funktioner. Det är också ett bra gratisalternativ (även om konversationerna är begränsade).</p> <p><strong>Prissättning: </strong>Tidio har en begränsad gratisplan som stöder 3 operatörer, men den erbjuder bara 50 livechattkonversationer per månad. Betalda planer börjar på $ 29 per månad och inkluderar mer avancerade livechattfunktioner.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/chatbot-com/" target="_blank" rel="noopener nofollow" title="ChatBot.com">4. ChatBot</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/chatbot-com/" target="_blank" rel="nofollow noopener"><img title="ChatBot live chat" decoding="async" width="680" height="305" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;305&#039;%20viewBox=&#039;0%200%20680%20305&#039;%3E%3C/svg%3E" alt="ChatBot live chat" class="wp-image-126561 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/chatbot-live-chat.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chatbot-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chatbot-live-chat-300x135.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="ChatBot live chat" decoding="async" width="680" height="305" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/chatbot-live-chat.png" alt="ChatBot live chat" class="wp-image-126561" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chatbot-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chatbot-live-chat-300x135.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p>Vi tror att automatiserade chatbots är framtiden för livechattprogramvara eftersom de gör att du kan engagera dig med dina klienter 24/7. Det är därför vi rekommenderar <a href="https://www.wpbeginner.com/refer/chatbot-com/" target="_blank" rel="nofollow noopener" title="ChatBot.com">ChatBot</a>.</p> <p>Vi har undersökt detta verktyg i stor utsträckning för vår fullständiga <a href="https://www.wpbeginner.com/sv/solutions/chatbot/" title="ChatBot">ChatBot-recension</a>, och vi tyckte att det var kraftfullt men ändå mycket användarvänligt.</p> <p>Det här verktyget hjälper småföretag att använda kraften i chatbottar med artificiell intelligens (AI) för att öka kundengagemanget och den övergripande kundnöjdheten.</p> <p>När vi testade fann vi att ChatBots intuitiva dra-och-släpp-gränssnitt gör det mycket enkelt att bygga din egen automatiserade bot.</p> <p>Dessutom har den dussintals färdiga mallar för olika branscher som är helt anpassningsbara. Så du kan designa konversationsscenarier och chattrouting som passar perfekt för dina affärsbehov.</p> <p>Du kan till exempel använda botmallen för e-handel för att leda dina kunder genom hela köpprocessen. </p> <p>Du kan också använda ChatBots mall för leadgenerering för att automatiskt samla in en leads kontaktinformation. Samtidigt uppmuntrar försäljningsmallen klienci att utforska dina senaste erbjudanden och hjälper dem att hitta vad de letar efter.</p> <p>Enligt vår mening är Chatbots mallar lätt en av de bästa sakerna med den. Det har till och med mallar för specifika branscher, inklusive en kaffebarbot, rekryteringsbot och restaurangbot. </p> <p>Vi uppskattar också att ChatBot inte begränsar dig till bara webbplatser. Det låter dig också lägga till en virtuell assistent till Facebook Messenger eller <a href="https://www.wpbeginner.com/sv/plugins/how-to-integrate-slack-with-wordpress/" title="How to Integrate Slack with WordPress (Beginner's Guide)">Slack</a>.</p> <p>Om besökare vill kommunicera med en riktig person kan du sömlöst vidarebefordra dem till din kundtjänst, telefonsupport eller någon av ChatBots integrationer med livechattverktyg.</p> <p>ChatBot integreras också sömlöst med WordPress och WooCommerce.</p> <p>Vi använder ChatBot för att driva de olika chatbottarna på våra webbplatser för e-handel, och det integreras till och med sömlöst med <a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="LiveChat">LiveChat</a> (leverantör nr 1 på vår lista).</p> <p><strong>Varför vi rekommenderar ChatBot</strong>: Detta verktyg sticker ut för sina AI-chattbottar och sin stora samling av botmallar. Det erbjuder också imponerande integrationer för sociala medieplattformar som Facebook och Slack. Sammantaget kan ChatBot hjälpa till med leadgenerering, kundtjänst och mycket mer.</p> <p><strong>Prissättning:</strong> ChatBot har olika planer för företag i alla storlekar. Planerna börjar på $ 52 per månad när de faktureras årligen, vilket ger dig 1000 chattar per månad. Varje plan kommer med en 14-dagars gratis provperiod.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/brevo-chat/" target="_blank" rel="noopener nofollow" title="Brevo (Formerly Sendinblue)">5. Brevo (tidigare Sendinblue)</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/brevo-chat/" target="_blank" rel="nofollow noopener"><img title="Brevo live chat" decoding="async" width="680" height="361" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;361&#039;%20viewBox=&#039;0%200%20680%20361&#039;%3E%3C/svg%3E" alt="Brevo live chat" class="wp-image-184229 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/brevo-live-chat.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/brevo-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/brevo-live-chat-300x159.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="Brevo live chat" decoding="async" width="680" height="361" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/brevo-live-chat.png" alt="Brevo live chat" class="wp-image-184229" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/brevo-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/brevo-live-chat-300x159.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p><a href="https://www.wpbeginner.com/refer/brevo-chat/" target="_blank" rel="noopener nofollow" title="Brevo">Brevo</a>, tidigare känt som Sendinblue, är en kraftfull men ändå nybörjarvänlig livechattplattform. Vi tycker att det är ett bra alternativ för alla som letar efter en prisvärd lösning med massor av e-postmarknadsföringsfunktioner.</p> <p>Det är faktiskt en fullständig CRM-lösning, som vi har undersökt på djupet när vi skrev vår <a href="https://www.wpbeginner.com/sv/solutions/brevo/" title="Brevo">fullständiga Brevo-recension</a>.</p> <p>Som de flesta programvaror för livechatt låter Brevo dig enkelt konvertera dina webbplatsbesökare till klienter genom att svara på deras frågor i realtid. Med det sagt är den största fördelen med Brevos chattfunktion att den integreras med hela Brevo CRM. </p> <p>Eftersom Sendinblue ursprungligen var programvara för e-postmarknadsföring, lyser Brevo verkligen i avdelningen. Det erbjuder inbyggd integration av e-postmarknadsföring, automatisering, retargeting för Facebook-annonser, segmentering och mycket mer.</p> <p>Sammantaget erbjuder Brevo en kraftfull verktygslåda som hjälper dig att konvertera ännu fler besökare till betalande klienter.</p> <p><strong>Varför vi rekommenderar Brevo</strong>: Det här är ett av våra favoritalternativ för livechattprogramvara eftersom det kommer med potentialen i hela Brevo CRM. Tack vare dess kraftfulla e-postmarknadsföringsfunktioner är detta ett utmärkt alternativ för både småföretag och växande team.</p> <p><strong>Prissättning</strong>: Brevo har några olika prisplaner, men livechatt för en användare ingår i den kostnadsfria planen. Om flera personer behöver tillgång till Brevo måste du köpa en affärsplan, som börjar på $ 15 per användare och månad.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/olark/" target="_blank" rel="nofollow noopener" title="Olark">6. Olark</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/olark/" target="_blank" rel="nofollow noopener"><img title="The Olark live chat software" decoding="async" width="680" height="355" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;355&#039;%20viewBox=&#039;0%200%20680%20355&#039;%3E%3C/svg%3E" alt="The Olark live chat software" class="wp-image-126564 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/olark-live-chat.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/olark-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/olark-live-chat-300x157.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="The Olark live chat software" decoding="async" width="680" height="355" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/olark-live-chat.png" alt="The Olark live chat software" class="wp-image-126564" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/olark-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/olark-live-chat-300x157.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p><a href="https://www.wpbeginner.com/refer/olark/" target="_blank" rel="noreferrer noopener nofollow" title="The Olark live chat software">Olark</a> är en populär flerkanalig livechattlösning för onlineföretag. Vi tycker att det är bra för växande företag som också behöver avancerade funktioner för obsługa som skärmdelning och Zoom-integration.</p> <p>När vi undersökte Olark blev vi imponerade av dess automatiseringsregler. Du kan använda den för att hälsa på klienter automatiskt, skicka konserverade svar för att snabbt svara på vanliga frågor och vidarebefordra chattar till rätt avdelning eller säljare.</p> <p>Allt detta kan bidra till att förbättra klienternas upplevelse och samtidigt minska arbetsbelastningen för din supportpersonal.</p> <p>Vi uppskattar också att Olark låter dig spara och använda chatttranskriptioner senare. Detta gör uppföljningar enklare. Dessutom gör tillägget co-browsing det möjligt för chattagenter att se besökarnas skärmar för att lösa problem snabbare.</p> <p>En annan bra sak med Olark är att den integreras med några av de mest populära företagstjänsterna. Dessa inkluderar Salesforce, <a href="https://www.wpbeginner.com/sv/beginners-guide/how-to-install-google-analytics-in-wordpress/" title="How to Install Google Analytics in WordPress for Beginners">Google Analytics</a>, Slack, Mailchimp och Zoom för att vara värd för videochattar.</p> <p>Det finns mobilappar från tredje part som allow dig att ansluta till Olark-chatten från nästan vilken iOS- eller Android-enhet som helst, så att du kan chatta med customers när du är på språng.</p> <p>Med det sagt, en nackdel som vi märkte är att <a href="https://wordpress.org/plugins/olark-live-chat/" target="_blank" rel="noopener nofollow" title="Olark WordPress plugin">WordPress Olark-plugin</a> är ganska nieaktualny och inte har många recensioner. Så det kanske inte är det bästa alternativet för WordPress-användare.</p> <p><strong>Varför vi rekommenderar Olark</strong>: Detta livechattverktyg ger dig allt du kan förvänta dig av ett livechattverktyg, och mer därtill. Vi tror att dess kraftfulla funktioner kan hjälpa alla företag. I synnerhet kan det vara särskilt användbart för snabbväxande företag som behöver mer avancerade funktioner för obsługa som skärmdelning och videochattar.</p> <p><strong>Prissättning:</strong> Olark erbjuder flera prissättningsplaner från $ 29 per agent per månad. Det erbjuder också en 2-veckors gratis testperiod för livechattstöd.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/chaport-chat/" target="_blank" rel="noopener nofollow" title="Chaport">7. Chaport</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/chaport-chat/" target="_blank" rel="nofollow noopener"><img title="The Chaport chat software" decoding="async" width="680" height="360" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;360&#039;%20viewBox=&#039;0%200%20680%20360&#039;%3E%3C/svg%3E" alt="The Chaport chat software" class="wp-image-126565 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/chaport-live-chat.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chaport-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chaport-live-chat-300x159.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="The Chaport chat software" decoding="async" width="680" height="360" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/chaport-live-chat.png" alt="The Chaport chat software" class="wp-image-126565" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chaport-live-chat.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/chaport-live-chat-300x159.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p>Om du letar efter en gratis livechattprogramvara för WordPress rekommenderar vi <a href="https://www.wpbeginner.com/refer/chaport-chat/" target="_blank" rel="noopener nofollow" title="Chaport">Chaport</a>. Det här är det enda alternativet på vår lista som erbjuder obegränsade chattar med gratisversionen och ett uppdaterat <a href="https://wordpress.org/plugins/chaport/" target="_blank" rel="noopener nofollow" title="Chaport WordPress Plugin">WordPress-plugin</a> för att enkelt ansluta det till din WordPress-webbplats.</p> <p>Chaport har också appar för livechatt obsługa för mobila enheter, en 30-dagars chathistorik och några grundläggande alternativ för att anpassa Chaport livechattwidget. Vi uppskattar att Chaport ger dig alla grunderna.</p> <p>Dessutom kan du svara på frågor direkt från Chaports kokpit från alla dina kommunikationskanaler, inklusive livechatt, Facebook, Telegram och Viber.</p> <p>En annan trevlig sak med Chaport är att den kan integreras med över 2 000 applikationer med hjälp av Zapier.</p> <p>Som vi nämnde erbjuder gratisplanen obegränsade chattar för alltid, men kom ihåg att detta bara gäller för en operatör.</p> <p>Betalda planer ger dig tillgång till fler funktioner och fler användare. Instancja, du kan få on-demand-rapporter, autosvar och mer avancerade anpassningsalternativ. På så sätt kan du utforma webbplatsens chattwidget så att den perfekt återspeglar ditt varumärke.</p> <p><strong>Varför vi rekommenderar Chaport</strong>: Detta är en utmärkt programvara för livechatt för personer som driver ett företag själva. Det är också ett bra val för WordPress-användare eftersom det har ett praktiskt plugin för att ansluta programvaran till din webbplats.</p> <p><strong>Priser:</strong> Chaport erbjuder en gratis plan. Om du vill ha mer avancerade funktioner börjar Premiumpaketen på $ 29 per månad när de betalas årligen för 4 operatörer. </p> <h4 class="wp-block-heading">8. <a href="https://www.wpbeginner.com/refer/freshchat-2/" target="_blank" rel="noopener nofollow" title="FreshChat">Ny chatt</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/freshchat-2/" target="_blank" rel="noreferrer noopener nofollow"><img decoding="async" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;0&#039;%20height=&#039;0&#039;%20viewBox=&#039;0%200%200%200&#039;%3E%3C/svg%3E" alt="Freshchat live chat software." class="wp-image-311174 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2024/10/freshchat.png" /><noscript><img decoding="async" src="https://www.wpbeginner.com/wp-content/uploads/2024/10/freshchat.png" alt="Freshchat live chat software." class="wp-image-311174" /></noscript></a></figure> <p><a href="https://www.wpbeginner.com/refer/freshchat-2/" target="_blank" rel="noopener nofollow" title="FreshChat">Freshchat</a> är en annan solid programvara för livechatt med fantastiska funktioner som konkurrerar med några av de mer välkända företagen på den här listan. Vi rekommenderar det om du vill ha AI-chattbottar till ett rimligt pris och en organiserad arbetsyta för kundsupport.</p> <p>Freshchat är utformad som en konversations- och messenger-app och gör att du kan starta chattar i realtid med klienter med hjälp av agenter eller AI-drivna robotar.</p> <p>Vi gillar att den levereras med en nybörjarvänlig botbyggare som låter dig skapa anpassade botar för att svara på vanliga frågor utan att behöva skriva någon kod. Dessa robotar kan också samla in information från besökare automatiskt och vidarebefordra svårare frågor till rätt avdelning.</p> <p>Vi uppskattar särskilt att Freshchat visar alla meddelanden från klienci i en central arbetsyta, oavsett varifrån meddelandena kommer. Det hjälper din supportpersonal att svara på frågor snabbt och vara mer produktiv.</p> <p>Dessutom kan det hjälpa dig att hålla ditt kundsupportteam organiserat när ditt företag växer.</p> <p><strong>Varför vi rekommenderar Freshchat</strong>: Det här är ett annat starkt alternativ för livechattprogramvara eftersom det ger dig AI-chattbottar och en organiserad arbetsyta till ett anständigt pris. Dessutom gör dess kodfria byggare det superenkelt att bygga anpassade chatbottar.</p> <p><strong>Prissättning:</strong> Freshchat erbjuder en begränsad kostnadsfri plan för upp till 10 agenter, men detta inkluderar inte några gratis bot-sessioner. Betalda planer börjar på $ 19 per agent per månad när de faktureras årligen och inkluderar upp till 5 000 gratis bot-sessioner per månad.</p> <p>Freshchat erbjuder också en kostnadsfri provperiod på 21 dagar.</p> <h4 class="wp-block-heading"><a href="https://www.wpbeginner.com/refer/smartsupp/" target="_blank" rel="noopener nofollow" title="Smartsupp">9. Smartsupp</a></h4> <figure class="wp-block-image size-full"><a href="https://www.wpbeginner.com/refer/smartsupp/" target="_blank" rel="nofollow noopener"><img title="Smartsupp live chat" decoding="async" width="680" height="331" src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;680&#039;%20height=&#039;331&#039;%20viewBox=&#039;0%200%20680%20331&#039;%3E%3C/svg%3E" alt="Smartsupp live chat" class="wp-image-126567 perfmatters-lazy" data-src="https://www.wpbeginner.com/wp-content/uploads/2018/12/smartsupp-live-cht.png" data-srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/smartsupp-live-cht.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/smartsupp-live-cht-300x146.png 300w" data-sizes="(max-width: 680px) 100vw, 680px" /><noscript><img title="Smartsupp live chat" decoding="async" width="680" height="331" src="https://www.wpbeginner.com/wp-content/uploads/2018/12/smartsupp-live-cht.png" alt="Smartsupp live chat" class="wp-image-126567" srcset="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/smartsupp-live-cht.png 680w, https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2018/12/smartsupp-live-cht-300x146.png 300w" sizes="(max-width: 680px) 100vw, 680px" /></noscript></a></figure> <p><a href="https://www.wpbeginner.com/refer/smartsupp/" target="_blank" rel="noreferrer noopener nofollow" title="Smartsupp live chat ">Smartsupp</a> är en billig app för livechattmeddelanden och programvara för chatbot som sticker ut för sina analys- och övervakningsfunktioner. Det kan hjälpa dig att bättre förstå klienternas beteende.</p> <p>När vi undersökte Smartsupp upptäckte vi att det gör att du kan spåra och spela in användarsessioner på din webbplats. Du kan sedan analysera varje inspelning tillsammans med besökarens livechattmeddelanden.</p> <p>Detta hjälper dig att förstå vad som får besökarna att kontakta din customer support. You can then fix these problems and improve the customer experience. </p> <p>Smartsupp samlar också in information om de personer som besöker din webbplats och registrerar deras konversationshistorik. Du kan till och med kontakta besökare direkt för att erbjuda dem hjälp baserat på den information du redan har samlat in om den personen.</p> <p>Dessutom hjälper Smartsupp dig att spåra chattkonversationer i Google Analytics så att du kan övervaka prestandan hos din kundtjänstpersonal och se viktiga mätvärden. Smartsupp fungerar med WordPress, Magento, Shopify och andra <a href="https://www.wpbeginner.com/sv/showcase/best-ecommerce-solutions-growing-in-popularity/" title="11 Best eCommerce Solutions Growing in Popularity">populära plattformar för e-handel</a>.</p> <p><strong>Varför vi rekommenderar Smartsupp</strong>: Denna programvara sticker ut för sina överkomliga priser och användarövervakningsfunktioner. Det låter dig spela in användarbeteende för att bättre förstå vad som utlöser förfrågningar från klienter. Dessutom har den en praktisk integration med Google Analytics.</p> <p><strong>Prissättning:</strong> Smartsupp erbjuder en grundläggande gratis-forever-plan som inkluderar livechatt för 1 agent och upp till 50 konversationer. Betalda planer börjar på $ 14 per månad för 1 agent. Det finns också en 14-dagars gratis provperiod.</p> <h4 class="wp-block-heading">Vilken är den bästa programvaran för livechatt? (Expertval)</h4> <p>För småföretag rekommenderar vi <a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="LiveChat">LiveChat</a> som den bästa programvaran för livechatt. Vi tror att LiveChat har alla funktioner du behöver för att svara på klienternas frågor och öka konverteringen till rätt pris.</p> <p>Dessutom använder vi LiveChat på våra egna webbplatser, så vi talar av erfarenhet.</p> <p>Om du letar efter en allt-i-ett-marknadsförings- och CRM-plattform som också erbjuder livechattprogramvara och en chatbot-byggare, behöver du inte leta längre än <a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="nofollow noopener" title="HubSpot Chat">HubSpot</a>. Du kan också använda dess livechatt gratis, vilket gör den perfekt för alla budgetar.</p> <p>Om du letar efter en dedikerad chatbot-programvara rekommenderar vi att du tittar på <a href="https://www.wpbeginner.com/refer/chatbot-com/" target="_blank" rel="nofollow noopener" title="ChatBot.com">ChatBot</a>. Det är en av de bästa chatbot-plattformarna på marknaden, och chatboten är faktiskt relativt lätt att installera jämfört med andra lösningar.</p> <div class="wpb-alert style-yellow"> <p><strong>Experttips:</strong> Se till att du har en <a href="https://www.wpbeginner.com/sv/beginners-guide/how-to-create-a-free-business-email-address-in-5-minutes-step-by-step/" title="How to Create a Free Business Email Address in 5 Minutes (Step by Step)">professionell e-postadress för företag</a> och en livechatt för att öka din trovärdighet.</p> </div> <h4 class="wp-block-heading">Vanliga frågor om programvara för livechatt</h4> <p>Här är några av de vanligaste frågorna om programvara för livechatt:</p> <p><strong>Vad är en programvara för chattsupport för företag?</strong></p> <p>Programvara för chattsupport för företag allow you att kommunicera med dina customers i realtid när de är på din website. Detta hjälper dig att svara på deras viktigaste frågor, så att de kan göra ett köp.</p> <p>Ofta använder företag livechatt för förfrågningar före försäljning samt för kundsupport eftersom det är mer effektivt än att erbjuda <a href="https://www.wpbeginner.com/sv/showcase/best-business-phone-services/" title="6 Best Business Phone Services for Small Business">telefonsupport</a> med hjälp av en <a href="https://www.wpbeginner.com/sv/showcase/best-business-phone-services/" title="6 Best Business Phone Services for Small Business">företagstelefontjänst</a>.</p> <p><strong>Vilken programvara för chattsupport är bäst för dig?</strong></p> <p>Även om den bästa livechattprogramvaran kan variera beroende på dina behov, tror vi att <a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="LiveChat">LiveChat</a>, <a href="https://www.wpbeginner.com/refer/hubspot-chat/" target="_blank" rel="noopener nofollow" title="HubSpot Chat">HubSpot</a> och <a href="https://www.wpbeginner.com/refer/chatbot-com/" target="_blank" rel="noopener nofollow" title="Chatbot">Chatbot</a> är de bästa livechattprogramvarorna för de flesta affärsbehov.</p> <p><strong>Vilka är fördelarna med programvara för livechatt?</strong></p> <p>Den största fördelen med livechattprogramvara är förbättrad effektivitet och produktivitet för ditt företag eftersom dina medarbetare på obsługan kan hantera flera konversationer med klienci samtidigt. Med livechattprogramvara kan du erbjuda obsługa i realtid, vilket också leder till förbättrat kundengagemang och ökad försäljningskonvertering.</p> <p><strong>Vilken är den bästa gratis programvaran för chattsupport?</strong></p> <p>Den bästa gratis livechattprogramvaran är WhatsApp. Ofta använder småföretag WhatsApp för att chatta med sina klienter. Även om detta inte är en riktig livechattprogramvara, fungerar det när ditt företag är riktigt litet.</p> <p>Men när ditt företag växer kommer du att behöva en ordentlig livechattprogramvara som <a href="https://www.wpbeginner.com/refer/livechat-2/" target="_blank" rel="noopener nofollow" title="LiveChat">LiveChat</a>.</p> <p><strong>Vilken app för chatt är bättre än WhatsApp?</strong></p> <p>De flesta livechattprogram är bättre än WhatsApp eftersom det ger dig tillgång till bättre arbetsflöden, integrationer och mer.</p> <div class="wpb-alert style-yellow"> <p>Friskrivningsklausul<strong>:</strong> För att undvika valförlamning jämförde vi bara de 9 bästa livechattapparna. Den här listan innehåller inte andra livechattprogram som PureChat, Intercom, Drift, FreeChat och LiveAgent eftersom vi anser att de lösningar som nämns i den här artikeln helt enkelt är bättre.</p> </div> <p>Vi hoppas att den här artikeln hjälpte dig att välja den bästa programvaran för livechatt obsługa din WordPress-webbplats. Du kanske också vill se vår poradnik om <a href="https://www.wpbeginner.com/sv/wp-tutorials/how-to-add-a-free-live-chat-in-wordpress/" title="How to Add Free Live Chat in WordPress (The Easy Way)">hur du lägger till en gratis livechatt i WordPress</a> eller vår lista över de <a href="https://www.wpbeginner.com/sv/showcase/best-business-phone-services/" title="Best Business Phone Services for Small Business">bästa telefontjänsterna för småföretag</a>.</p> <p>If you liked this article, then please subscribe to our <a href="https://youtube.com/wpbeginner?sub_confirmation=1" target="_blank" rel="noreferrer noopener nofollow" title="Subscribe to WPBeginner YouTube Channel">YouTube Channel</a> for WordPress video tutorials. 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Det innebär att om du klickar på några av våra länkar, kan vi tjäna en provision. Se <a href="https://www.wpbeginner.com/sv/wpbeginner-disclaimer/" target="_blank" rel="noopener noreferrer" style="color: #555;text-decoration: underline">hur WPBeginner finansieras</a>, varför det är viktigt, och hur du kan stödja oss. Här är vår <a href="https://www.wpbeginner.com/sv/wpbeginner-editorial-process/" target="_blank" rel="noopener noreferrer" style="color: #555;text-decoration: underline">editoriala process</a>.</p><section class="author-box"><img src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;96&#039;%20height=&#039;96&#039;%20viewBox=&#039;0%200%2096%2096&#039;%3E%3C/svg%3E" width="96" height="96" alt="Avatar" class="avatar avatar-96 wp-user-avatar wp-user-avatar-96 photo avatar-default perfmatters-lazy" data-src="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2023/08/def-avatar-o-96x96.jpeg" /><noscript><img src="https://www.wpbeginner.com/sv/wp-content/uploads/sites/11/2023/08/def-avatar-o-96x96.jpeg" width="96" height="96" alt="Avatar" class="avatar avatar-96 wp-user-avatar wp-user-avatar-96 photo avatar-default" /></noscript><h4 class="author-box-title"><a href="https://www.wpbeginner.com/sv/author/wpbeginner/" class="aboutauthor" rel="author">Om den Editorial Staff </a></h4><div class="author-box-content" itemprop="description"><p>Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.</p> </div></section><div class="sidebartoolkit widget"><div class="sidebartoolkit__icons"><svg width="12" height="12" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-server"></use></svg><svg width="12" height="12" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-tools"></use></svg><svg width="22" height="22" aria-hidden="true" role="img" focusable="false"><use xlink:href="#brands-wordpress"></use></svg><svg width="12" height="12" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-plug"></use></svg><svg width="12" height="12" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-browser"></use></svg></div><p class="sidebartoolkit__title">Den ultimata <strong>WordPress-verktygslådan</strong></p><p><strong>Få GRATIS tillgång till vår verktygslåda</strong> - en samling WordPress-relaterade produkter och resurser som varje professionell användare bör ha!</p><div class="wp-block-button"><a class="wp-block-button__link large" href="https://app.monstercampaigns.com/c/iyqfvnwed1i5jxbmo47x/" target="_blank" rel="noopener noreferrer">Ladda ner nu</a></div></div></div><h2 class="screen-reader-text">Reader Interactions</h2><div class="entry-comments" id="comments"><h3><svg width="24" height="24" aria-hidden="true" role="img" focusable="false"><use xlink:href="#light-comment-lines"></use></svg>42 kommentarer<a class="reply-button" href="#respond">Lämna ett svar</a></h3><ol class="comment-list"> <li class="comment even thread-even depth-1" id="comment-3731349"> <article id="article-comment-3731349"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Mrteesurez</span> </p> </header> <div class="comment-content"> <p>I have never tried any of these live chat app except WhatsApp, it&#8217;s free and can be a great deal for a very small business or a beginner.</p> <p>Livechat apps give users quick way to reach to support. Nice post.</p> <p>But I think Livechat that uses AI will be good for user support.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3731349#respond' data-commentid="3731349" data-postid="21890" data-belowelement="article-comment-3731349" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment odd alt depth-2" id="comment-4708820"> <article id="article-comment-4708820"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Dayo Olobayo</span> </p> </header> <div class="comment-content"> <p>That&#8217;s a great point about WhatsApp being a convenient option. However, for businesses growing beyond a small scale, dedicated live chat software might offer features like canned responses, ticketing systems, and analytics, which can streamline your workflow.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=4708820#respond' data-commentid="4708820" data-postid="21890" data-belowelement="article-comment-4708820" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-3045123"> <article id="article-comment-3045123"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Corrado</span> </p> </header> <div class="comment-content"> <p>Interesting tools</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3045123#respond' data-commentid="3045123" data-postid="21890" data-belowelement="article-comment-3045123" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3052242"> <article id="article-comment-3052242"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Glad you think so!</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3052242#respond' data-commentid="3052242" data-postid="21890" data-belowelement="article-comment-3052242" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-3044744"> <article id="article-comment-3044744"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">tamas adt lenhardt</span> </p> </header> <div class="comment-content"> <p>thanks for recomendations!</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044744#respond' data-commentid="3044744" data-postid="21890" data-belowelement="article-comment-3044744" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044821"> <article id="article-comment-3044821"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>You&#8217;re welcome</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044821#respond' data-commentid="3044821" data-postid="21890" data-belowelement="article-comment-3044821" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-3044528"> <article id="article-comment-3044528"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Marian</span> </p> </header> <div class="comment-content"> <p>Thanks for this list!</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044528#respond' data-commentid="3044528" data-postid="21890" data-belowelement="article-comment-3044528" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044831"> <article id="article-comment-3044831"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>You&#8217;re welcome Marian</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044831#respond' data-commentid="3044831" data-postid="21890" data-belowelement="article-comment-3044831" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-3043932"> <article id="article-comment-3043932"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Niresh Shrestha</span> </p> </header> <div class="comment-content"> <p>I like the way you describe the details for every single point. That&#8217;s awesome list out here.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3043932#respond' data-commentid="3043932" data-postid="21890" data-belowelement="article-comment-3043932" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044825"> <article id="article-comment-3044825"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Glad you found our list helpful</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044825#respond' data-commentid="3044825" data-postid="21890" data-belowelement="article-comment-3044825" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-3043721"> <article id="article-comment-3043721"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Bala</span> </p> </header> <div class="comment-content"> <p>Good to learn new things from WPBeginner</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3043721#respond' data-commentid="3043721" data-postid="21890" data-belowelement="article-comment-3043721" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044822"> <article id="article-comment-3044822"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Happy to hear we can share new tools with you</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044822#respond' data-commentid="3044822" data-postid="21890" data-belowelement="article-comment-3044822" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-3043068"> <article id="article-comment-3043068"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Esther</span> </p> </header> <div class="comment-content"> <p>I have learnt a lot through this. thank you</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3043068#respond' data-commentid="3043068" data-postid="21890" data-belowelement="article-comment-3043068" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044784"> <article id="article-comment-3044784"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>You&#8217;re welcome Esther</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044784#respond' data-commentid="3044784" data-postid="21890" data-belowelement="article-comment-3044784" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-3043013"> <article id="article-comment-3043013"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">bob</span> </p> </header> <div class="comment-content"> <p>Excellent work for you and, of course, for us, too; keep on.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3043013#respond' data-commentid="3043013" data-postid="21890" data-belowelement="article-comment-3043013" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044819"> <article id="article-comment-3044819"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Thank you, glad you liked our list</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044819#respond' data-commentid="3044819" data-postid="21890" data-belowelement="article-comment-3044819" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-3042511"> <article id="article-comment-3042511"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Tulaiha Saifullah</span> </p> </header> <div class="comment-content"> <p>very helpful thanks</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3042511#respond' data-commentid="3042511" data-postid="21890" data-belowelement="article-comment-3042511" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044796"> <article id="article-comment-3044796"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>You&#8217;re welcome</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044796#respond' data-commentid="3044796" data-postid="21890" data-belowelement="article-comment-3044796" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-3042418"> <article id="article-comment-3042418"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Merit</span> </p> </header> <div class="comment-content"> <p>Thanks for another great analysis. Whenever I have a question about the best tools to use for WordPress, I know I will find reliable advice from WPBeginner. I have consulted your website since its beginning. Thanks for all you do to help our community.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3042418#respond' data-commentid="3042418" data-postid="21890" data-belowelement="article-comment-3042418" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-3044795"> <article id="article-comment-3044795"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Thank you for your continued support Merit</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=3044795#respond' data-commentid="3044795" data-postid="21890" data-belowelement="article-comment-3044795" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-1053186"> <article id="article-comment-1053186"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Giovanni</span> </p> </header> <div class="comment-content"> <p>In my experience, the best chat is AskmeChat</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=1053186#respond' data-commentid="1053186" data-postid="21890" data-belowelement="article-comment-1053186" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-1056030"> <article id="article-comment-1056030"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Thanks for sharing your recommendation</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=1056030#respond' data-commentid="1056030" data-postid="21890" data-belowelement="article-comment-1056030" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-603120"> <article id="article-comment-603120"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">O. Destiny</span> </p> </header> <div class="comment-content"> <p>Your number 1 plugin added over 5 seconds to the load speed of my website.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=603120#respond' data-commentid="603120" data-postid="21890" data-belowelement="article-comment-603120" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-603764"> <article id="article-comment-603764"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>If you reach out to the plugin&#8217;s support they should be able to help you find the reason your site is being slowed that drastically.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=603764#respond' data-commentid="603764" data-postid="21890" data-belowelement="article-comment-603764" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-586881"> <article id="article-comment-586881"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Paulo</span> </p> </header> <div class="comment-content"> <p>Great list.<br /> But.. sorry to say that I have tested them all and the best one is not on the list: crisp chat</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=586881#respond' data-commentid="586881" data-postid="21890" data-belowelement="article-comment-586881" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments odd alt depth-2 staff" id="comment-587311"> <article id="article-comment-587311"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>Thank you for your recommendation for future updates to this article <img src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;0&#039;%20height=&#039;0&#039;%20viewBox=&#039;0%200%200%200&#039;%3E%3C/svg%3E" alt=":)" class="wp-smiley perfmatters-lazy" data-src="https://www.wpbeginner.com/sv/wp-content/plugins/classic-smilies/img/icon_smile.gif" /><noscript><img src="https://www.wpbeginner.com/sv/wp-content/plugins/classic-smilies/img/icon_smile.gif" alt=":)" class="wp-smiley" /></noscript></p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=587311#respond' data-commentid="587311" data-postid="21890" data-belowelement="article-comment-587311" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-572309"> <article id="article-comment-572309"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">David Cornish</span> </p> </header> <div class="comment-content"> <p>Great list of benefits! I would definitely recommend live chat on any website. My personal experience with live chat is that it helps me to communicate better with website visitors and increase business leads.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=572309#respond' data-commentid="572309" data-postid="21890" data-belowelement="article-comment-572309" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment odd alt thread-even depth-1" id="comment-570189"> <article id="article-comment-570189"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">aaditya</span> </p> </header> <div class="comment-content"> <p>if need free live chat widget which one is best?</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=570189#respond' data-commentid="570189" data-postid="21890" data-belowelement="article-comment-570189" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-jeremycomments even depth-2 staff" id="comment-572193"> <article id="article-comment-572193"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">WPBeginner Support</span> </p> </header> <div class="comment-content"> <p>It would depend on your other needs, You would want to reach out to the ones with a free plan to see if they have the other tools you are wanting to use for your live chat.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=572193#respond' data-commentid="572193" data-postid="21890" data-belowelement="article-comment-572193" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> <li class="comment odd alt depth-2" id="comment-878168"> <article id="article-comment-878168"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Elena</span> </p> </header> <div class="comment-content"> <p>I&#8217;ve been using customerly live chat. Very good product and free for most of the good features.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=878168#respond' data-commentid="878168" data-postid="21890" data-belowelement="article-comment-878168" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-517258"> <article id="article-comment-517258"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Dhruba</span> </p> </header> <div class="comment-content"> <p>Hi, is there any chat plugin that can also be installed on client sites ?</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=517258#respond' data-commentid="517258" data-postid="21890" data-belowelement="article-comment-517258" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment odd alt thread-even depth-1" id="comment-377695"> <article id="article-comment-377695"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Harold</span> </p> </header> <div class="comment-content"> <p>Could you recommend Chat plugin that has triggers like when users spend a certain amount of time on a page?</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=377695#respond' data-commentid="377695" data-postid="21890" data-belowelement="article-comment-377695" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-347104"> <article id="article-comment-347104"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Pawel Halas</span> </p> </header> <div class="comment-content"> <p>Wow, that&#8217;s a nice list! I have got to say that there are hundreds of live chats available for wordpress, but only few are capable, quality products. </p> <p>I can recommend LiveChat (no.1 on the list here) for its comprehensive approach to online customer support. It has ticketing system built-in and a set of powerful sales boosting features. </p> <p>A truly great all-rounder &#8211; especially for ecommerce websites.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=347104#respond' data-commentid="347104" data-postid="21890" data-belowelement="article-comment-347104" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment odd alt thread-even depth-1" id="comment-322860"> <article id="article-comment-322860"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Francisco</span> </p> </header> <div class="comment-content"> <p>Hello,</p> <p>Do you know a good plugin to use with chat and video in order to have a video chat room?</p> <p>Also, I think it is needed a good hosting to support a web page with this kind of plugin.</p> <p>Let me know your comments</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=322860#respond' data-commentid="322860" data-postid="21890" data-belowelement="article-comment-322860" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment even thread-odd thread-alt depth-1" id="comment-302272"> <article id="article-comment-302272"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Danny Geurts</span> </p> </header> <div class="comment-content"> <p>Hi, good info. </p> <p>I have a quastion what is a good plugin to have for live chat, video, audio support with paid customers only and track the use of the customer and the support member (time they talk)</p> <p>regards. Danny</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=302272#respond' data-commentid="302272" data-postid="21890" data-belowelement="article-comment-302272" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment odd alt thread-even depth-1" id="comment-297483"> <article id="article-comment-297483"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Yasser</span> </p> </header> <div class="comment-content"> <p>Thanks for this post, been looking for a good solution for live chat as I feel too many customers are leaving the site with unanswered questions and I am at my desk almost all the time, I might as well have a live chat and try to help convert visitors by answering their questions.</p> <p>By the way, I really love how clean and simple your theme is, what theme are you guys using on wpbeginner.com if you don&#8217;t mind me asking, feel free to refer me to an affiliate link if you have one hehe.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=297483#respond' data-commentid="297483" data-postid="21890" data-belowelement="article-comment-297483" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment byuser comment-author-noumaancomment even depth-2 staff" id="comment-297606"> <article id="article-comment-297606"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name"><a href="https://www.wpbeginner.com/" class="comment-author-link" rel="external nofollow">WPBeginner Support</a></span> </p> </header> <div class="comment-content"> <p>We are using a custom theme.</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=297606#respond' data-commentid="297606" data-postid="21890" data-belowelement="article-comment-297606" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div><div class="comment-admin-badge"> <p class="comment-badge">Administratör</p> </div> </article> </li><!-- #comment-## --> </ul><!-- .children --> </li><!-- #comment-## --> <li class="comment odd alt thread-odd thread-alt depth-1" id="comment-250534"> <article id="article-comment-250534"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name"><a href="https://www.wpbeginner.com/" class="comment-author-link" rel="external nofollow">WPBeginner Staff</a></span> </p> </header> <div class="comment-content"> <p>We have corrected the mistake. Thanks for pointing out <img src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;0&#039;%20height=&#039;0&#039;%20viewBox=&#039;0%200%200%200&#039;%3E%3C/svg%3E" alt=":)" class="wp-smiley perfmatters-lazy" data-src="https://www.wpbeginner.com/sv/wp-content/plugins/classic-smilies/img/icon_smile.gif" /><noscript><img src="https://www.wpbeginner.com/sv/wp-content/plugins/classic-smilies/img/icon_smile.gif" alt=":)" class="wp-smiley" /></noscript> </p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=250534#respond' data-commentid="250534" data-postid="21890" data-belowelement="article-comment-250534" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-256571"> <article id="article-comment-256571"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">ankush</span> </p> </header> <div class="comment-content"> <p>The word &#8217;create&#8217; in last second para has been used twice. Just pointing out. <img src="data:image/svg+xml,%3Csvg%20xmlns=&#039;http://www.w3.org/2000/svg&#039;%20width=&#039;0&#039;%20height=&#039;0&#039;%20viewBox=&#039;0%200%200%200&#039;%3E%3C/svg%3E" alt=":)" class="wp-smiley perfmatters-lazy" data-src="https://www.wpbeginner.com/sv/wp-content/plugins/classic-smilies/img/icon_smile.gif" /><noscript><img src="https://www.wpbeginner.com/sv/wp-content/plugins/classic-smilies/img/icon_smile.gif" alt=":)" class="wp-smiley" /></noscript></p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=256571#respond' data-commentid="256571" data-postid="21890" data-belowelement="article-comment-256571" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment odd alt thread-odd thread-alt depth-1" id="comment-245453"> <article id="article-comment-245453"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name"><a href="https://www.wpbeginner.com/" class="comment-author-link" rel="external nofollow">WPBeginner Staff</a></span> </p> </header> <div class="comment-content"> <p>Depends on which live chat support software you are using. Most of them are highly optimized for speed. </p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=245453#respond' data-commentid="245453" data-postid="21890" data-belowelement="article-comment-245453" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> </li><!-- #comment-## --> <li class="comment even thread-even depth-1" id="comment-255890"> <article id="article-comment-255890"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name">Ammar</span> </p> </header> <div class="comment-content"> <p>Hi i have a question, does this make your website slow? :</p> </div> <div class="comment-reply"><a rel='nofollow' class='comment-reply-link' href='https://www.wpbeginner.com/sv/showcase/7-best-live-chat-support-software-for-your-wordpress-site/?replytocom=255890#respond' data-commentid="255890" data-postid="21890" data-belowelement="article-comment-255890" data-respondelement="respond" data-replyto="Reply to this review" aria-label='Reply to this review'>Svara<svg width="11" height="11" aria-hidden="true" role="img" focusable="false"><use xlink:href="#regular-level-down"></use></svg></a></div> </article> <ul class="children"> <li class="comment odd alt depth-2" id="comment-256894"> <article id="article-comment-256894"> <header class="comment-header"> <p class="comment-author"> <span class="comment-author-name"><a href="http://customericare.com" class="comment-author-link" rel="external nofollow">Aurelie Chazal</a></span> </p> </header> <div class="comment-content"> <p>I saw few comments about Quick Chat slowing down your website but haven&#8217;t seen any complains for others. 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