Salesforce Pricing: Frequently asked questions (FAQ)- Salesforce

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"> <span class=" header-text "> Frequently Asked Questions (FAQ) </span> </h1> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default "> These are the questions we hear a lot, and you’ll find the answers below. But if you have others, please don't hesitate to contact us — we're here to help. </div> </div> <div class="accordionContainer section"><div class="panel-group margin-40-top-lg margin-80-bottom-lg margin-40-bottom-sm " id="accordioncontainerv21010626483"> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone-1576835107" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Are there upfront costs or additional fees? </h4> </a> </div> <div id="accordionitemcompone-1576835107" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1492567044544448088" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Can I change or modify our Salesforce contract after purchase? </h4> </a> </div> <div id="accordionitemcompone_1492567044544448088" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Yes, we understand that some companies may need to revise their contracts based on unexpected circumstances. To do this please contact your sales rep or reach out to sales at 1-800-667-6389 to discuss options. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_20084610451483640906" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Do Salesforce products integrate with outside applications and systems? </h4> </a> </div> <div id="accordionitemcompone_20084610451483640906" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange. <br /> <br /> Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.<br /> </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_112986723965554248" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> What support and service packages are available? </h4> </a> </div> <div id="accordionitemcompone_112986723965554248" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> We offer several advisory, adoption, and support plans to our customers. To learn more, visit <a href="/ca/services/overview/">Success Cloud</a>. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_2146223483516564287" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Can I pay monthly? </h4> </a> </div> <div id="accordionitemcompone_2146223483516564287" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> You can purchase licenses of Salesforce Starter with a monthly or annual contract. To get started, sign up and purchase Salesforce Starter directly from a free trial. All other subscriptions are generally paid annually in advance. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1159117595793999360" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> How long are your contracts? </h4> </a> </div> <div id="accordionitemcompone_1159117595793999360" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Starter which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_1313691172-2081919836" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Can I upgrade at any time? Can I add more products later on? </h4> </a> </div> <div id="accordionitemcompone_1313691172-2081919836" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1-800-667-6389 to see what works for your business. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_815701021338692209" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> How does the free trial work? </h4> </a> </div> <div id="accordionitemcompone_815701021338692209" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Simply fill out the free trial form, and your free trial will open inside the same window. From there, you can import data in minutes and take a look at everything we can do for your business. Trial subscriptions cannot be used in a production capacity and must be used only for non-production purposes.<br /> <br /> Whenever you’re ready to buy, hit “Buy Now” from within your trial to purchase licenses. When your trial expires, you will be prompted to buy or give us a call for more info. </div> </div> </div> </div> </div> </div> </div> <div class="accordionItemComponent"> <div class="panel"> <div class="panel-heading"> <a data-toggle="collapse" href="#accordionitemcompone_709468190-421752848" aria-expanded="false" class="collapsed"> <h4 class=" panel-heading-icon panel-title text-left"> Will my data be private and safe? </h4> </a> </div> <div id="accordionitemcompone_709468190-421752848" class="panel-collapse collapse bg-default"> <div class="panel-body "> <div><div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default "> Our entire business is built on trust and security; over 150,000 businesses trust Salesforce to keep their data safe in the cloud. 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