Managed Microsoft 365

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class="t-products-and-services"> <div class="inner"><div id="target-space"></div></div>  <div class="inner l-pull-left featured top-bar"> <div class="c-service-gutter__right"> <div class="l-centre-offset">  <header class="service-header service-header--has-banner" itemscope itemtype="http://schema.org/Organization"> <span class="marker marker--page">Service</span> <h1 class="page-title" itemprop="name"> Managed Microsoft 365 </h1> <div class="service-logo"> </div> <div class="service-header__banner"> <figure class="media field field-type-image"> <div class="media__inner"> <img typeof="foaf:Image" src="http://web.archive.org/web/20220802111534im_/https://www.jisc.ac.uk/sites/default/files/services-managed-microsoft-365-woman-headphones-video-call.jpg" alt="A woman wears headphones to listen to a group video call."/> <div class="media__attribution"> <div class="media__attribution__title"> <span class="ico ico-i">Creative Commons attribution information</span> </div> <div about="https://www.jisc.ac.uk/sites/default/files/services-managed-microsoft-365-woman-headphones-video-call.jpg" class="media__attribution__info"> <div xmlns:cc="http://creativecommons.org/ns#" xmlns:dct="http://purl.org/dc/terms/" class="last-child"> <div property="cc:title" class="cc__title"><a property="dct:title" rel="cc:attributionURL" href="http://web.archive.org/web/20220802111534/https://www.gettyimages.co.uk/detail/photo/woman-using-headphones-to-isolate-herself-during-a-royalty-free-image/1225876945">A woman wears headphones to listen to a group video call.</a></div><div class="cc__author">©<span property="cc:attributionName">LeoPatrizi</span> via <span>Getty</span></div><div class="cc_license last-child">All rights reserved</div> </div> </div> </div> </div> </figure> </div> <div class="row"> <div class="col span-6"> <p class="field field-type-text-long service-header__summary l-gutter--right">With a聽Microsoft Gold Cloud Platform competency, Jisc's expertise can help you exploit the full Microsoft 365 suite at a cost-effective price.</p> </div>  <div class="col span-6"> <div class="contact-panel contact-panel--has-callout-top"> <a class="contact-panel__callout contact-panel__callout--top" href="http://web.archive.org/web/20220802111534/https://www.jisc.ac.uk/contact/your-account-manager"> <em> </em><span itemprop="email">Contact your relationship manager to get started</span> </a> <div class="c-contact-panel__contact-details"> <p class="visuallyhidden">For enquiries contact:</p> <ul> <li class="c-contact-panel__contact-details-item"> <a class="c-contact-panel__contact-details-link" href="http://web.archive.org/web/20220802111534/mailto:cloud@jisc.ac.uk" itemprop="email"><i aria-hidden="true" class="fas fa-envelope c-contact-panel__contact-details-link-icon"></i> <span class="c-contact-panel__contact-details-link-text">cloud@jisc.ac.uk</span></a> <li class="c-contact-panel__contact-details-item"> <a class="c-contact-panel__contact-details-link" href="tel:03003002212"><i aria-hidden="true" class="fas fa-phone c-contact-panel__contact-details-link-icon"></i> <span class="c-contact-panel__contact-details-link-text">0300 300 2212</span></a> </li> </ul> </div> </div>  </div>  </div>  <div class="row break-contact-panel article-full"> <div class="article-full__body"> <div class="product-service-body col span-9"> <div class="field field-type-text-long"> <h2><strong>About聽managed Microsoft 365</strong> <figure class="media media-element file-default"> <div class="media__inner"> <img alt="Microsoft gold partner logo" style="width: 363px; height: 150px; float: right;" data-delta="1" typeof="foaf:Image" src="http://web.archive.org/web/20220802111534im_/https://www.jisc.ac.uk/sites/default/files/microsoft-gold-partner-logo-list-150.png" title=""/> </div> </figure> </h2><p><a href="http://web.archive.org/web/20220802111534/https://www.microsoft.com/en-gb/cloud-platform">Microsoft 365</a> offers a suite of productivity and collaboration tools, either running locally as desktop and mobile apps or via your browser. The suite includes secure and remote access to calendars, instant messaging, document management, team collaboration, telephony, video conferencing, Windows 10 and endpoint management.聽</p><p>Jisc offers聽the full range of apps and services with cost-effective pricing for government, business and the third sector. All this comes with a managed service that ensures you utilise Microsoft licensing, work securely, and always have access to Microsoft Premier Support.</p><p>The highly resilient Microsoft 365 is available on a Software-as-a-Service basis. UK customers choose to host their Microsoft 365 tenancy in the EU or UK. Either way, your data is replicated between paired data centres. The data centre replication is constant within each centre; various systems protect your data, ensuring a safe and secure environment.</p><p><a href="http://web.archive.org/web/20220802111534/https://www.jisc.ac.uk/cloud/partnerships/microsoft">Jisc is a聽Microsoft Cloud Solution Provider</a>聽with a Gold Cloud Productivity competency. Our expertise in the Microsoft 365 platform means we can support you at any stage of cloud maturity. We can assist and facilitate procurement, design, and delivery of Microsoft 365 alongside ongoing management.聽</p><h3>Support that meets your needs</h3><p>Procuring through Jisc provides access to Microsoft鈥檚 service level agreement, giving you peace of mind. The agreement will define crucial aspects of the relationship, such as responsibility, quality, and availability, protecting your organisation.</p><h3>Always available</h3><p>Getting help is simple with managed Microsoft 365; you have one point of contact, us. We triage service issue calls via our web portal and pass them on to Microsoft Premier Support if required. Pass your billing, subscription, and other matters to us, too.</p><h2><strong>Choose the level of support that鈥檚 right for you:</strong></h2><h3><strong>Core managed service</strong></h3><p>If your organisation plans to manage some aspects of your Office 365, the core managed service will free up time so you can focus on the business. We will work together to find the perfect Microsoft 365 tools and configuration to meet your needs. As part of this service you will have access to:</p><ul><li>Support for any Office 365 product issues such as Word, SharePoint or Teams, and escalation to Microsoft Premier Support if required</li><li>The correct Microsoft 365 licence for your users</li><li>Service desk for requests and incidents</li><li>Alignment of your use of Microsoft 365 with their practices, UK OFFICIAL, National Cyber Security Centre recommendations and Centre for Internet Security benchmark level 1</li><li>Jisc experts on hand as well as the Microsoft Premier Support team</li></ul><h3><strong>Enhanced managed service</strong></h3><p>After a little extra? Take your Microsoft 365 estate above and beyond the industry standard, designed to help organisations keep control of their data.聽As part of this service you will have access to:</p><ul><li>Unified labelling and data loss prevention to ensure your critical data is secure and regularly reviewed</li><li>Centre for Internet Security level 2 controls where possible, extending your security benchmark to include UK OFFICIAL better or best</li><li>A named security contact</li><li>Auto-encrypt labelling and enable alerting in Azure Sentinel, additional data protection controls</li><li>A聽secure score reviewed monthly by us, and support provided where necessary</li><li>Jisc as聽your point of contact for any security queries</li></ul><h3><strong>Procurement frameworks </strong></h3><p>As a Microsoft partner and approved reseller, we can provide members and customers Microsoft 365, consultancy and professional services. Our <a href="http://web.archive.org/web/20220802111534/https://www.digitalmarketplace.service.gov.uk/">digital marketplace G-Cloud framework</a> and direct award make this possible.</p><h2>Find out more</h2><p><a href="http://web.archive.org/web/20220802111534/https://www.jisc.ac.uk/contact/your-account-manager">Start a conversation with聽your relationship聽manager</a> or contact <a href="http://web.archive.org/web/20220802111534/mailto:cloud@jisc.ac.uk">cloud@jisc.ac.uk</a> for further details.聽聽聽</p> </div> </div> </div> </div> </header>  </div>  </div>  </div>  <div class="inner l-pull-left"> <div class="l-centre-offset"> <aside class="article-full__related l-gutter--top"> </aside> </div> </div>  </section> </main> <footer role="contentinfo"> <div class="inner l-pull-left light l-gutter--top"> <div class="l-centre-offset row"> </div>  <div class="l-centre-offset row"> </div>  </div> <div class="inner l-pull-left medium"> <div class="l-centre-offset"> <div class="region region--4-up"> 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