Support : BillionGraves

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style="width:100%;" id="solutions-index-home"> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000135443">Contact Us</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000214952" title="Contact Us"> Contact Us <span class='item-count'>4</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000121295-how-to-contact-us-">How to contact us...</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000121296-contact-us-billiongraves-plus-member">Contact Us- BillionGraves Plus Member</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000162026-contact-us-free-users">Contact Us- Free Users</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000200474-when-are-the-tickets-responded-to-">When are the tickets responded to?</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000135666">Announcements</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213821" title="Announcements Volunteers"> Announcements Volunteers <span class='item-count'>5</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000224545-changes-to-the-website">Changes to the website</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000170017-2nd-pass-transcribers">2nd Pass Transcribers</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000191006-blank-military-headstones">Blank Military Headstones</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000229098-please-don-t-overuse-the-red-flag-">Please don't overuse the red flag!</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000277490-website-issues">Website Issues</a> </div> </li> </ul> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000081568">Volunteer</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000234458" title="First and Second Pass Transcriptions- How To's"> First and Second Pass Transcriptions- How To's <span class='item-count'>20</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000231420-transcription-guide-first-pass">Transcription Guide- First Pass</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000238629-transcription-guide-second-pass">Transcription Guide - Second Pass</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000231947-how-do-i-transcribe-a-prefix-">How Do I Transcribe A Prefix?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000231422-how-do-i-transcribe-a-given-name-">How Do I Transcribe A Given Name?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000231936-how-do-i-transcribe-a-family-name-">How Do I Transcribe A Family Name?</a> </div> </li> </ul><a href="/support/solutions/folders/35000234458" class="see-more">See all 20 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213207" title="Transcription Questions"> Transcription Questions <span class='item-count'>20</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000238485-how-do-i-transcribe-headstone-images-">How Do I Transcribe Headstone Images?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000039290-how-can-i-rate-an-image-while-transcribing-">How can I rate an image while transcribing?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000086523-transcribe-photos-taken-yourself-with-the-app-manual-method">Transcribe Photos Taken Yourself, With the App- Manual Method</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031872-can-i-add-records-using-a-spreadsheet-">Can I Add Records Using A Spreadsheet?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031758-how-do-i-delete-a-transcription-or-image-">How Do I Delete A Transcription or Image?</a> </div> </li> </ul><a href="/support/solutions/folders/35000213207" class="see-more">See all 20 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213205" title="Photograph"> Photograph <span class='item-count'>13</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000035206-can-i-use-the-billiongraves-app-on-my-device-">Can I use the BillionGraves app on my device?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000106554-how-do-i-get-started-taking-photos-">How do I get started taking photos? </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031880-can-i-use-any-camera-to-upload-headstone-photos-">Can I use any camera to upload headstone photos?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000048096-how-do-i-know-where-to-start-taking-photos-">How do I know where to start taking photos?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000033640-how-do-i-find-photo-requests-in-my-area-">How do I find photo requests in my area?</a> </div> </li> </ul><a href="/support/solutions/folders/35000213205" class="see-more">See all 13 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213820" title="Website"> Website <span class='item-count'>2</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000151788-how-can-i-add-more-information-to-a-gps-generated-record-">How can I add more information to a GPS generated record?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000129629-i-prefer-privacy-how-can-i-get-my-records-off-your-website-">I prefer privacy. How can I get my records off your website? </a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213206" title="Cemetery"> Cemetery <span class='item-count'>10</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031861-how-do-i-add-a-new-cemetery-using-the-billiongraves-website-">How do I add a new cemetery using the BillionGraves website?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031883-how-do-i-add-a-new-cemetery-using-the-billiongraves-app-android">How do I add a new cemetery using the BillionGraves app?-Android</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000206063-how-do-i-add-a-new-cemetery-on-the-billiongraves-app-iphone">How do I add a new cemetery on the BillionGraves App?-iPhone</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000033720-how-do-i-add-a-cemetery-boundary-">How do I add a cemetery boundary?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000107384-how-do-i-correct-the-name-of-a-cemetery-">How do I correct the name of a cemetery? </a> </div> </li> </ul><a href="/support/solutions/folders/35000213206" class="see-more">See all 10 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213208" title="Service Projects"> Service Projects <span class='item-count'>6</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000106864-plan-a-group-cemetery-documentation-event">Plan a Group Cemetery Documentation Event</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000106953-tips-for-photographing-gravestones-alone-or-with-your-family">Tips for Photographing Gravestones Alone or with Your Family</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000106548-how-can-i-get-credit-for-community-service-hours-">How can I get credit for community service hours?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000106552-i-ve-seen-your-projects-on-justserve-org-how-can-i-get-involved-">I've seen your projects on JustServe.org. How can I get involved?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000107462-help-translate-the-billiongraves-website-and-app">Help Translate the BillionGraves Website and App</a> </div> </li> </ul><a href="/support/solutions/folders/35000213208" class="see-more">See all 6 articles</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000081567">Research</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000133178" title="Search/Person"> Search/Person <span class='item-count'>2</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000020239-how-do-i-search-for-a-grave-">How do I search for a grave?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028517-what-are-search-filters-how-can-they-help-">What are search filters? How can they help?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000169728" title="Search/Cemetery"> Search/Cemetery <span class='item-count'>3</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028577-how-do-i-search-for-cemeteries-">How do I search for cemeteries?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028580-what-do-the-color-of-the-cemetery-icons-mean-">What do the color of the cemetery icons mean?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028891-how-do-i-zoom-a-map-in-or-out-">How do I zoom a map in or out?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000175989" title="Record or Life Information Page"> Record or Life Information Page <span class='item-count'>3</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000122400--what-is-a-life-information-page-"> What is a Life Information Page?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000030050-can-i-move-gps-pins-">Can I move GPS pins?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000110820-how-do-i-edit-a-record-">How do I edit a record? </a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000176169" title="Cemetery Page"> Cemetery Page <span class='item-count'>7</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000113635-we-have-cemeteries-nearby-that-already-have-been-documented-on-find-a-grave-why-should-we-duplicate-">We have cemeteries nearby that already have been documented on Find A Grave. Why should we duplicate the work on BillionGraves?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031705-how-do-i-edit-cemetery-information-">How do I edit cemetery information?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031520-where-can-i-see-the-photos-that-have-been-taken-in-a-particular-cemetery-">Where can I see the photos that have been taken in a particular cemetery? </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000030855-what-are-cemetery-contributors-">What are Cemetery Contributors?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000030860-what-is-the-nearby-cemeteries-column-">What is the nearby cemeteries column? </a> </div> </li> </ul><a href="/support/solutions/folders/35000176169" class="see-more">See all 7 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000182273" title="BillionGraves Tree"> BillionGraves Tree <span class='item-count'>1</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031707-how-do-i-log-in-to-billiongraves-tree-">How do I log in to BillionGraves tree?</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000213209" title="Supporting Records"> Supporting Records <span class='item-count'>11</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031867-what-is-a-supporting-record-">What is a supporting record?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000113639-what-are-supporting-records-what-is-the-difference-between-primary-and-supporting-">What are Supporting Records? What is the difference between primary and supporting? </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031871-how-do-i-add-a-supporting-record-">How do I add a supporting record?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031878-are-there-different-types-of-supporting-records-">Are there different types of supporting records?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031873-how-do-i-add-headstone-photos-taken-outside-of-the-app-">How do I add headstone photos taken outside of the app?</a> </div> </li> </ul><a href="/support/solutions/folders/35000213209" class="see-more">See all 11 articles</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000081569">Dashboard- Profile, Registration and more</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000143196" title="Profile"> Profile <span class='item-count'>17</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000022034-how-do-i-update-my-profile-">How do I update my profile?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000022035-how-do-i-update-my-profile-picture-">How do I update my profile picture?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000022036-how-do-i-update-my-contact-information-">How do I update my contact information?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000022037-how-do-i-update-my-biographical-profile-">How do I update my biographical profile?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000026418-how-do-i-update-my-fluent-languages-">How do I update my fluent languages?</a> </div> </li> </ul><a href="/support/solutions/folders/35000143196" class="see-more">See all 17 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000169206" title="Registration"> Registration <span class='item-count'>9</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028465-how-do-i-create-a-billiongraves-account-">How do I create a BillionGraves account?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028468-why-do-i-need-a-billiongraves-account-">Why do I need a BillionGraves account?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028471-how-much-does-it-cost-to-create-a-billiongraves-account-">How much does it cost to create a BillionGraves account?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028473-can-i-transfer-my-free-account-to-someone-else-">Can I transfer my free account to someone else?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000028491-what-if-my-account-registration-fails-">What if my account registration fails?</a> </div> </li> </ul><a href="/support/solutions/folders/35000169206" class="see-more">See all 9 articles</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000135364">BG Plus- Paid Accounts</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000212886" title="BG Plus Features"> BG Plus Features <span class='item-count'>8</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000112894-what-is-billiongraves-plus-">What is BillionGraves Plus?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000112897-how-do-i-use-nearby-graves-one-of-our-best-bg-features-">How do I use Nearby Graves? (One of our BEST BG+ Features) </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000112906-how-do-i-use-family-plots-another-fantastic-feature-">How do I use Family Plots? (Another Fantastic Feature)</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000112907-how-do-i-view-a-billiongraves-plus-feature-full-screen-">How do I view a BillionGraves Plus feature full screen? </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000112910-how-do-i-use-global-family-">How do I use Global Family? </a> </div> </li> </ul><a href="/support/solutions/folders/35000212886" class="see-more">See all 8 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000212889" title="BG Plus Subscription"> BG Plus Subscription <span class='item-count'>8</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000112913-how-do-i-purchase-billiongraves-plus-">How do I purchase BillionGraves Plus? </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000020686-what-is-the-billiongraves-plus-refund-policy-">What is the BillionGraves Plus refund policy?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000018222-where-is-my-billiongraves-plus-subscription-information-">Where is my BillionGraves Plus subscription information?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000018223-what-s-the-difference-between-billiongraves-and-billiongraves-plus-">What鈥檚 the difference between BillionGraves and BillionGraves Plus?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000018224-how-do-i-update-my-payment-information-">How do I update my payment information?</a> </div> </li> </ul><a href="/support/solutions/folders/35000212889" class="see-more">See all 8 articles</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000097824">How To's</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000148566" title="Videos"> Videos <span class='item-count'>2</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000025061-what-is-billiongraves-">What is BillionGraves?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000136408-estos-son-excelentes-recursos-de-capacitaci%C3%B3n-de-nuestros-usuarios-de-habla-hispana-">Estos son excelentes recursos de capacitaci贸n de nuestros usuarios de habla hispana.</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000148567" title="Tutorials"> Tutorials <span class='item-count'>6</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000083814-how-do-i-upload-photos-from-the-app-to-the-website-">How do I upload photos from the app to the website?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000113634-how-does-billiongraves-work-">How does BillionGraves work?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000106056-how-can-i-find-a-headstone-in-a-cemetery-photographed-by-billiongraves-">How can I find a headstone in a cemetery photographed by BillionGraves?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000125326-how-to-preserve-grave-markers">How to preserve grave markers</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000128158-how-to-take-the-best-grave-photos-">How to take the best grave photos.</a> </div> </li> </ul><a href="/support/solutions/folders/35000148567" class="see-more">See all 6 articles</a> </section> </div> </div> <div class="cs-s"> <h3 class="heading"><a href="/support/solutions/35000135363">Troubleshooting</a></h3> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000212883" title="Devices"> Devices <span class='item-count'>14</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031743-how-do-i-report-a-billiongraves-app-bug-">How do I report a BillionGraves app bug?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031742-forgot-your-password-">Forgot your password?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031744-what-if-my-billiongraves-app-photos-aren-t-uploading-">What if my BillionGraves app photos aren鈥檛 uploading?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000035211-what-if-the-billiongraves-app-crashes-">What if the BillionGraves app crashes?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000035204-what-devices-work-with-the-billiongraves-app-">What devices work with the BillionGraves app?</a> </div> </li> </ul><a href="/support/solutions/folders/35000212883" class="see-more">See all 14 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000212884" title="Transcription"> Transcription <span class='item-count'>6</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031756-how-do-i-fix-a-bad-transcription-">How do I fix a bad transcription?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000032386-what-if-transcription-edits-fail-to-save-">What if transcription edits fail to save?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000079717-in-transcription-what-if-i-come-across-a-strange-poor-or-blurry-photo-">In transcription, what if I come across a strange, poor or blurry photo?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000115720-please-do-not-transcribe-languages-you-are-not-prepared-for-do-not-transcribe-dates-only-">Please Do Not TRANSCRIBE languages you are not prepared for! Do not transcribe dates only!</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000130598-common-transcription-mistakes-article-by-user-oba">Common Transcription Mistakes-Article by user OBA</a> </div> </li> </ul><a href="/support/solutions/folders/35000212884" class="see-more">See all 6 articles</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/support/solutions/folders/35000212885" title="Website"> Website <span class='item-count'>6</span></a> </div> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031759-how-do-i-report-a-website-bug-">How do I report a website bug?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000033750-what-if-the-billiongraves-website-switches-languages-">What if the BillionGraves website switches languages?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000031750-the-cemetery-pins-seem-to-be-in-the-wrong-cemetery-how-can-this-be-fixed-">The cemetery pins seem to be in the wrong cemetery? How can this be fixed? </a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000083828-how-do-i-set-a-language-">How do I set a language?</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/35000124008-how-can-i-fix-a-record-displaying-correctly-with-gps-but-in-the-wrong-cemetery-simple-for-less-th">How can I fix a record displaying correctly with GPS, but in the wrong cemetery? (Simple- for less than 10 images.)</a> </div> </li> </ul><a href="/support/solutions/folders/35000212885" class="see-more">See all 6 articles</a> </section> </div> </div> </section> </div> </div> </div> <div class="layout__footer"> <footer class="footer-container container"> <div class="container-inner footer-container__inner"> <div class="row clearfix"> <div class="column column--sm-3"> <span class="footer__header">Support </span> <ul class="footer-links-list"> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://support.billiongraves.com/" rel="noreferrer">Help Desk </a></li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="/support/tickets" rel="noreferrer">My Tickets </a></li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/get-started" rel="noreferrer">Get Started Videos </a></li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://community.billiongraves.com/" rel="noreferrer">Community </a></li> </ul> </div> <div class="column column--sm-3"> <span class="footer__header">BillionGraves </span> <ul class="footer-links-list"> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/about-us/" rel="noreferrer">About Us </a></li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/bgplus" rel="noreferrer">BillionGraves Plus </a></li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/search/" rel="noreferrer">People Search </a></li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/search/cemetery" rel="noreferrer">Cemetery Search </a></li> </ul> </div> <div class="column column--sm-3"> <span class="footer__header">Get Involved </span> <ul class="footer-links-list"> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/service/" rel="noreferrer">Service / Eagle Projects </a> </li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/transcribe/" rel="noreferrer">Transcribe </a> </li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="https://billiongraves.com/mobile-device" rel="noreferrer">Download the app </a> </li> <li class="footer-links-list__item"><a class="footer-links-list__link" href="http://blog.billiongraves.com/2013/02/7-ways-to-become-the-photographer-every-genealogist-loves/" rel="noreferrer">Take Pictures </a> </li> </ul> </div> <div class="column column--sm-3 footer-social-links"> <a href="https://www.facebook.com/billiongraves" target="_blank" class="footer-social-link fa fa-facebook"></a> <a href="https://twitter.com/billiongraves" target="_blank" class="footer-social-link fa fa-twitter"></a> <a href="https://plus.google.com/113014512444109314745" target="_blank" class="footer-social-link fa fa-google-plus"></a> </div> </div> <div class="copyright"> <p><a href="https://billiongraves.com/terms-of-use/" target="_blank">Terms of Use</a> / <a href="https://billiongraves.com/privacy-policy/" target="_blank">Privacy Policy</a></p> <p>© 2018 by BillionGraves Holdings, Inc. 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