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Gorgias - Support made simple and scalable. | Shopify App Store
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4.76-1.64 4.76-4.64 0-1.51-.87-2.87-2.29-3.83-1.21-.83-2.01-1.61-2.01-3 0-1.51 1.21-2.78 3-2.78.87 0 1.64.34 2.1.62l.49-1.14c-.43-.34-1.42-.65-2.44-.65-2.63 0-4.51 1.89-4.51 4.2ZM188.22 28.24c-.93 0-1.33-.53-1.33-1.39 0-.8.12-1.58.31-2.57l1.64-8.84h3.49l.25-1.14h-3.49l.65-3.25-1.48.59-.49 2.66h-2.16l-.22 1.14h2.13l-1.67 8.84c-.25 1.14-.34 1.92-.34 2.72 0 1.24.68 2.41 2.44 2.41.53 0 1.05-.09 1.45-.22l-.09-1.08c-.28.09-.59.12-1.08.12ZM199.65 14c-4.51 0-7.32 5.38-7.32 9.7 0 3.06 1.51 5.75 4.73 5.75h.03c4.79 0 7.29-5.93 7.29-9.74 0-2.69-1.17-5.72-4.73-5.72Zm-2.38 14.27h-.03c-2.32 0-3.52-2.1-3.52-4.7 0-3.8 2.35-8.41 5.81-8.41 2.72 0 3.46 2.6 3.46 4.54 0 3.55-2.35 8.56-5.72 8.56ZM214.12 14.03c-.15 0-.37-.03-.56-.03-1.85 0-3.34 1.58-4.23 3.55h-.06c.16-1.08.29-2.16.4-3.25h-1.21c-.12 1.3-.34 2.97-.71 4.85l-1.89 9.98h1.33l1.42-7.54c.62-3.25 2.78-6.18 4.73-6.18.22 0 .37 0 .49.03l.28-1.42ZM224.16 17.24c0-1.67-1.02-3.25-3.46-3.25-4.23 0-7.23 5.59-7.23 9.86 0 2.84 1.21 5.56 4.67 5.56 1.85 0 3.28-.59 4.05-1.11l-.4-1.05c-.68.4-1.79.99-3.43.99s-2.72-.83-3.25-2.5c-.31-1.08-.28-3.03-.12-3.71 4.85.03 9.18-1.02 9.18-4.79Zm-3.71-2.07c1.39 0 2.32.74 2.32 2.1v.03c0 2.94-3.71 3.59-7.57 3.55.93-3.21 2.97-5.69 5.25-5.69Z"/> </svg> </span> </a> </div> <div class="tw-bg-[inherit] tw-flex tw-flex-grow-0 tw-justify-center tw-items-center lg:tw-px-8 lg:tw-flex-grow"> <div class="search-component tw-w-full tw-max-w-[500px]"> <button name="button" type="submit" class="tw-block tw-w-5 tw-h-full tw-bg-no-repeat tw-bg-center lg:tw-hidden" data-module="ui-search-navbar__activator" aria-label="Search"> <span role="img"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20"><path d="M2 8a6 6 0 1 1 12.01.01A6 6 0 0 1 2 8Zm17.7 10.3-5.39-5.4A8 8 0 1 0 0 8a8 8 0 0 0 12.9 6.31l5.4 5.4a1 1 0 1 0 1.4-1.42Z"/></svg> </span> <span class="tw-hidden" aria-hidden="true"> Search </span> </button> <form id="UiSearchInputForm" data-source="autocomplete" class="tw-hidden tw-m-0 tw-relative lg:tw-block" action="/search" accept-charset="UTF-8" method="get"> <div class="tw-absolute tw-top-1/2 -tw-translate-y-1/2 tw-translate-x-lg tw-bg-fg-secondary tw-w-[20px] tw-h-[20px] [mask-image:url(merchant/navbar/search-icon)] [mask-repeat:no-repeat] [mask-position:center] [mask-size:20px] tw-skew-x-0 tw-skew-y-0 tw-rotate-0 tw-scale-x-100 tw-scale-y-100"> </div> <input type="search" name="q" id="q" placeholder="Search apps, guides, and more" class="js-monorail-element-click-tracking tw-w-full tw-max-w-[31.25rem] tw-h-12 tw-border-stroke-primary tw-bg-input-canvas-default tw-border tw-rounded-2xl tw-pl-[44px] tw-pr-14 tw-text-input-default tw-text-fg-primary placeholder:tw-text-fg-tertiary webkit-search-cancel-button:tw-hidden" autocomplete="off" /> </form></div> <div class="tw-bg-[inherit]"> <div class="tw-hidden tw-ml-xl lg:tw-block tw-bg-[inherit]"> <div class="megamenu-component tw-bg-[inherit]"> <button class="tw-group tw-flex tw-whitespace-nowrap tw-items-center tw-text-link-md tw-border-b-2 tw-border-transparent hover:tw-border-[inherit] tw-bg-[inherit] tw-py-2xs" type="button" data-expandable-content data-has-overlay data-open-for-breakpoint="lg" data-content-id="AppStoreMegamenu"> Browse apps <div class="tw-transition-transform tw-origin-center tw-duration-300 tw-rotate-0 tw-ease-out group-[.tw-active]:tw-rotate-180 tw-ml-1.5"> <span role="img"><svg width="10" height="6" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.78.22c.3.3.3.77 0 1.06L5.53 5.53c-.3.3-.77.3-1.06 0L.22 1.28A.75.75 0 0 1 1.28.22L5 3.94 8.72.22c.3-.3.77-.3 1.06 0Z"/></svg> </span> </div> </button> <div id="AppStoreMegamenu" class="tw-fixed tw-overflow-hidden tw-left-0 tw-top-[4.5rem] -tw-mt-1 tw-w-full tw-invisible -tw-translate-y-full tw-transition-[visibility,transform] tw-duration-300 tw-ease-out tw-bg-[inherit] tw-z-[-1] [&.tw-active]:tw-visible [&.tw-active]:tw-translate-y-0"> <div class="tw-container tw-flex tw-flex-nowrap tw-pt-xl tw-pb-2xl tw-mx-auto tw-min-h-[350px]"> <div class="tw-w-8/12 tw-pr-xl"> <h2 class="tw-text-body-sm tw-pb-sm tw-opacity-60">Apps by category</h2> <ul class="tw-grid tw-grid-cols-2 tw-grid-flow-row tw-gap-xl"> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Sales channels" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/sales-channels?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Sales channels </span> <p class="tw-text-body-sm tw-opacity-60"> Sync products with marketplaces, product feeds, data backup, point of sale, retail </p> </a> </li> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Finding products" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/finding-products?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Finding products </span> <p class="tw-text-body-sm tw-opacity-60"> Source products with dropshipping, print on demand, wholesale, suppliers </p> </a> </li> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Selling products" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/selling-products?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Selling products </span> <p class="tw-text-body-sm tw-opacity-60"> Sell more with subscriptions, digital downloads, payments, COD, product options </p> </a> </li> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Orders and shipping" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/orders-and-shipping?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Orders and shipping </span> <p class="tw-text-body-sm tw-opacity-60"> Handle fulfillment with order tracking, invoices, order printers, shipping labels </p> </a> </li> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Store design" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/store-design?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Store design </span> <p class="tw-text-body-sm tw-opacity-60"> Customize storefronts with SEO, translation, currency converters, trust badges </p> </a> </li> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Marketing and conversion" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/marketing-and-conversion?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Marketing and conversion </span> <p class="tw-text-body-sm tw-opacity-60"> Get customers with reviews, bundles, upsells, checkout, email marketing </p> </a> </li> <li class="tw-group"> <a class="js-monorail-element-click-tracking tw-block tw-max-w-[340px]" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Store management" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/categories/store-management?surface_detail=navbar-categories&surface_type=navbar"> <span class="tw-text-heading-md group-hover:tw-border-b group-hover:tw-pb-2xs"> Store management </span> <p class="tw-text-body-sm tw-opacity-60"> Scale up with support, chat, FAQs, analytics, workflow automation </p> </a> </li> </ul> </div> <div class="tw-w-4/12 tw-pl-xl tw-relative before:tw-content-[''] before:tw-absolute before:tw-top-0 before:tw-left-0 before:tw-h-full before:tw-border-l before:tw-border-solid before:tw-border-[inherit] before:tw-opacity-20"> <ul class="tw-grid tw-gap-xl"> <li> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="merchant-tech-stack-country-life-foods" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/stories/merchant-tech-stack-country-life-foods?surface_detail=whats-new&surface_type=navbar"> <div class="tw-group/app-story tw-flex tw-gap-md"> <picture class="tw-w-appIcon--lg tw-h-appIcon--lg tw-bg-canvas-tertiary tw-rounded-xs tw-overflow-hidden tw-shrink-0"> <img alt="" class="tw-transition tw-ease-out tw-duration-500 group-hover/app-story:tw-scale-[1.025]" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-country-life-foods/hero-small-070105eca48b8185c50b3c65ee2a49a2b7bd8632dc148fe0e11d58df8c6b0224.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-country-life-foods/hero-small@2x-42372e08e9b91f994b24057ca2a2e5e709172b8ab65bed19b0d03ae6fda04c3f.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-country-life-foods/hero-small-070105eca48b8185c50b3c65ee2a49a2b7bd8632dc148fe0e11d58df8c6b0224.webp" /> </picture> <div> <div class="tw-text-body-sm tw-opacity-60">Merchant tech stack</div> <span class="tw-text-heading-md tw-pb-2xs group-hover/app-story:tw-border-b">Country Life Foods</span> </div> </div> </a> </li> <li> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="spotlight-app-loox" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/stories/spotlight-app-loox?surface_detail=whats-new&surface_type=navbar"> <div class="tw-group/app-story tw-flex tw-gap-md"> <picture class="tw-w-appIcon--lg tw-h-appIcon--lg tw-bg-canvas-tertiary tw-rounded-xs tw-overflow-hidden tw-shrink-0"> <img alt="" class="tw-transition tw-ease-out tw-duration-500 group-hover/app-story:tw-scale-[1.025]" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/spotlight-app-loox/hero-small-5ec2b52e4057584d7361792364b45f735a73964a69fa739978d9006515d094c0.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/spotlight-app-loox/hero-small@2x-acf08800c5ba0fd708a066607ce1adc7df1990c2d3889d878d5d169c9589497f.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/spotlight-app-loox/hero-small-5ec2b52e4057584d7361792364b45f735a73964a69fa739978d9006515d094c0.webp" /> </picture> <div> <div class="tw-text-body-sm tw-opacity-60">Featured app</div> <span class="tw-text-heading-md tw-pb-2xs group-hover/app-story:tw-border-b">Turn happy customers into advocates with Loox</span> </div> </div> </a> </li> <li> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="guide-pre-orders" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/stories/guide-pre-orders?surface_detail=whats-new&surface_type=navbar"> <div class="tw-group/app-story tw-flex tw-gap-md"> <picture class="tw-w-appIcon--lg tw-h-appIcon--lg tw-bg-canvas-tertiary tw-rounded-xs tw-overflow-hidden tw-shrink-0"> <img alt="" class="tw-transition tw-ease-out tw-duration-500 group-hover/app-story:tw-scale-[1.025]" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-pre-orders/hero-small-3a80f161522ec11f3b70553cd3ca3b9e1e42a7294ea31836fc55f3c25fcb1f75.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-pre-orders/hero-small@2x-8656333e60aace4c136f23e08fe5731fc2928ebbfa67b67443bc7e1b44818fc4.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-pre-orders/hero-small-3a80f161522ec11f3b70553cd3ca3b9e1e42a7294ea31836fc55f3c25fcb1f75.webp" /> </picture> <div> <div class="tw-text-body-sm tw-opacity-60">Guide</div> <span class="tw-text-heading-md tw-pb-2xs group-hover/app-story:tw-border-b">Drive demand for new products</span> </div> </div> </a> </li> <li class="tw-group/app-stories"> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="all-app-stories" data-element-group="nav-bar-megamenu" href="https://apps.shopify.com/stories?surface_detail=whats-new&surface_type=navbar"> <span class="tw-text-heading-md group-hover/app-stories:tw-border-b group-hover/app-stories:tw-pb-2xs"> All app stories </span> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="tw-flex tw-flex-nowrap tw-flex-row tw-items-center"> <button class="tw-nav-hamburger tw-block tw-w-5 tw-h-5 tw-bg-no-repeat tw-bg-center tw-ml-lg lg:tw-hidden" type="button" aria-label="Menu"> <span role="img"><svg fill="currentColor" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 16"><path d="M19 9H1a1 1 0 0 1 0-2h18a1 1 0 1 1 0 2Zm0-7H1a1 1 0 0 1 0-2h18a1 1 0 1 1 0 2Zm0 14H1a1 1 0 0 1 0-2h18a1 1 0 0 1 0 2Z"/></svg> </span> </button> <div class="tw-hidden lg:tw-inline"> <div class="login-logout-component"> <a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 js-monorail-element-click-tracking tw-border-transparent hover:tw-text-fg-primary hover:tw-border-fg-primary" data-ga-event="Main Nav" data-ga-action="Clicked" data-ga-label="Log in" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="log-in-btn" data-element-group="nav-bar-megamenu" href="/login/initiate_shopify_auth_without_shop?redirect_uri=%2Fhelpdesk%3Fshow_store_picker%3D1&return_to=%2Fhelpdesk"> Log in</a> </div> </div> <div class="tw-hidden lg:tw-inline lg:tw-ml-6"> <div class="signup-component"> <a class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-primary tw-whitespace-nowrap tw-px-6 tw-py-4 tw-text-link-md js-monorail-element-click-tracking tw-w-full" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="get-started-btn" data-element-group="nav-bar-megamenu" href="https://accounts.shopify.com/store-create?_s=b23b9e13-32c7-4d57-a6d0-8368d696f6bd&_y=0ab35ade-92e9-4aa9-a3bf-a75c7c1fb37b&locale=en&signup_page=https%3A%2F%2Fapps.shopify.com%2Fhelpdesk&signup_types%5B%5D=paid_trial_experience"> Sign up </a> </div> </div> </div> </nav> </header> <div data-section-name="global-nav" class="tw-group tw-appstore-side-navbar tw-w-full tw-h-full tw-bg-canvas-primary tw-bottom-0 tw-overflow-y-auto tw-fixed tw-top-0 tw-right-0 tw-z-[1001] tw-invisible tw-translate-x-full sm:tw-w-96 lg:tw-will-change-auto [&.tw-is-open]:tw-translate-x-0 [&.tw-is-open]:tw-visible" role="dialog" aria-label="Main navigation" aria-modal="true"> <div class="side-menu-component tw-h-full tw-container"> <div class="tw-min-h-full tw-flex tw-flex-col"> <div class="tw-flex tw-justify-end tw-h-navHeight--mobile tw-items-center tw-shrink-0"> <button name="button" type="button" class="tw-appstore-side-menu__close-button tw-bg-no-repeat tw-bg-center tw-box-content tw-h-5 tw-w-5" style="background-image: url(https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/navbar/close-d8135512b5f5d89ef5d4c8ae94041d79fcc8addea0e1b4adf07547db4197b4b8.svg); background-size: 1.25rem" aria-label="close" data-ga-event="Main Nav" data-ga-action="close navigation" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="close-side-menu" data-element-group="side-menu"></button> </div> <div class="tw-flex tw-flex-col tw-pb-xl tw-grow tw-gap-y-8 tw-justify-between"> <div class="tw-pb-8"> <div aria-hidden="true" class="tw-text-heading-md tw-text-fg-tertiary tw-mb-md"> Apps by category </div> <ul aria-label="Apps by category"> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Sales channels" data-element-group="side-menu" href="https://apps.shopify.com/categories/sales-channels?surface_detail=navbar-categories&surface_type=navbar">Sales channels</a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Finding products" data-element-group="side-menu" href="https://apps.shopify.com/categories/finding-products?surface_detail=navbar-categories&surface_type=navbar">Finding products</a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Selling products" data-element-group="side-menu" href="https://apps.shopify.com/categories/selling-products?surface_detail=navbar-categories&surface_type=navbar">Selling products</a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Orders and shipping" data-element-group="side-menu" href="https://apps.shopify.com/categories/orders-and-shipping?surface_detail=navbar-categories&surface_type=navbar">Orders and shipping</a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Store design" data-element-group="side-menu" href="https://apps.shopify.com/categories/store-design?surface_detail=navbar-categories&surface_type=navbar">Store design</a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Marketing and conversion" data-element-group="side-menu" href="https://apps.shopify.com/categories/marketing-and-conversion?surface_detail=navbar-categories&surface_type=navbar">Marketing and conversion</a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking hover:tw-border-b hover:tw-pb-2xs tw-text-heading-lg" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="Store management" data-element-group="side-menu" href="https://apps.shopify.com/categories/store-management?surface_detail=navbar-categories&surface_type=navbar">Store management</a> </li> </ul> <div aria-hidden="true" class="tw-text-heading-md tw-text-fg-tertiary tw-mt-xl tw-mb-md"> App stories </div> <ul aria-label="App stories"> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="merchant-tech-stack-country-life-foods" data-element-group="side-menu" href="https://apps.shopify.com/stories/merchant-tech-stack-country-life-foods?surface_detail=whats-new&surface_type=navbar"> <div class="tw-group/app-story tw-flex tw-gap-md"> <picture class="tw-w-appIcon--lg tw-h-appIcon--lg tw-bg-canvas-tertiary tw-rounded-xs tw-overflow-hidden tw-shrink-0"> <img alt="" class="tw-transition tw-ease-out tw-duration-500 group-hover/app-story:tw-scale-[1.025]" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-country-life-foods/hero-small-070105eca48b8185c50b3c65ee2a49a2b7bd8632dc148fe0e11d58df8c6b0224.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-country-life-foods/hero-small@2x-42372e08e9b91f994b24057ca2a2e5e709172b8ab65bed19b0d03ae6fda04c3f.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-country-life-foods/hero-small-070105eca48b8185c50b3c65ee2a49a2b7bd8632dc148fe0e11d58df8c6b0224.webp" /> </picture> <div> <div class="tw-text-body-sm tw-opacity-60">Merchant tech stack</div> <span class="tw-text-heading-md tw-pb-2xs group-hover/app-story:tw-border-b">Country Life Foods</span> </div> </div> </a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="spotlight-app-loox" data-element-group="side-menu" href="https://apps.shopify.com/stories/spotlight-app-loox?surface_detail=whats-new&surface_type=navbar"> <div class="tw-group/app-story tw-flex tw-gap-md"> <picture class="tw-w-appIcon--lg tw-h-appIcon--lg tw-bg-canvas-tertiary tw-rounded-xs tw-overflow-hidden tw-shrink-0"> <img alt="" class="tw-transition tw-ease-out tw-duration-500 group-hover/app-story:tw-scale-[1.025]" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/spotlight-app-loox/hero-small-5ec2b52e4057584d7361792364b45f735a73964a69fa739978d9006515d094c0.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/spotlight-app-loox/hero-small@2x-acf08800c5ba0fd708a066607ce1adc7df1990c2d3889d878d5d169c9589497f.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/spotlight-app-loox/hero-small-5ec2b52e4057584d7361792364b45f735a73964a69fa739978d9006515d094c0.webp" /> </picture> <div> <div class="tw-text-body-sm tw-opacity-60">Featured app</div> <span class="tw-text-heading-md tw-pb-2xs group-hover/app-story:tw-border-b">Turn happy customers into advocates with Loox</span> </div> </div> </a> </li> <li class="tw-mb-sm last:tw-mb-0"> <a class="js-monorail-element-click-tracking" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="guide-pre-orders" data-element-group="side-menu" href="https://apps.shopify.com/stories/guide-pre-orders?surface_detail=whats-new&surface_type=navbar"> <div class="tw-group/app-story tw-flex tw-gap-md"> <picture class="tw-w-appIcon--lg tw-h-appIcon--lg tw-bg-canvas-tertiary tw-rounded-xs tw-overflow-hidden tw-shrink-0"> <img alt="" class="tw-transition tw-ease-out tw-duration-500 group-hover/app-story:tw-scale-[1.025]" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-pre-orders/hero-small-3a80f161522ec11f3b70553cd3ca3b9e1e42a7294ea31836fc55f3c25fcb1f75.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-pre-orders/hero-small@2x-8656333e60aace4c136f23e08fe5731fc2928ebbfa67b67443bc7e1b44818fc4.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-pre-orders/hero-small-3a80f161522ec11f3b70553cd3ca3b9e1e42a7294ea31836fc55f3c25fcb1f75.webp" /> </picture> <div> <div class="tw-text-body-sm tw-opacity-60">Guide</div> <span class="tw-text-heading-md tw-pb-2xs group-hover/app-story:tw-border-b">Drive demand for new products</span> </div> </div> </a> </li> <li class="tw-mt-8"> <a class="js-monorail-element-click-tracking tw-text-heading-md hover:tw-border-b hover:tw-pb-2xs" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="all-app-stories" data-element-group="side-menu" href="https://apps.shopify.com/stories?surface_detail=whats-new&surface_type=navbar">All app stories</a> </li> </ul> </div> <div> <ul> <li class="tw-mb-md"> <div class="signup-component"> <a class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-primary tw-whitespace-nowrap tw-px-6 tw-py-4 tw-text-link-md js-monorail-element-click-tracking tw-w-full" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="get-started-btn" data-element-group="side-menu" href="https://accounts.shopify.com/store-create?_s=b23b9e13-32c7-4d57-a6d0-8368d696f6bd&_y=0ab35ade-92e9-4aa9-a3bf-a75c7c1fb37b&locale=en&signup_page=https%3A%2F%2Fapps.shopify.com%2Fhelpdesk&signup_types%5B%5D=paid_trial_experience"> Sign up </a> </div> </li> <li> <div class="login-logout-component"> <a class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-whitespace-nowrap tw-px-6 tw-py-4 tw-text-link-md js-monorail-element-click-tracking tw-w-full" data-ga-event="Main Nav" data-ga-action="Clicked" data-ga-label="Log in" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="all" data-element="log-in-btn" data-element-group="side-menu" href="/login/initiate_shopify_auth_without_shop?redirect_uri=%2Fhelpdesk%3Fshow_store_picker%3D1&return_to=%2Fhelpdesk"> Log in </a> </div> </ul> </div> </div> </div> </div> </div> <div data-section-name="global-nav" class="tw-group tw-appstore-side-search tw-w-full tw-h-full tw-bg-canvas-primary tw-bottom-0 tw-overflow-y-auto tw-fixed tw-top-0 tw-right-0 tw-z-[1001] tw-invisible tw-translate-x-full sm:tw-w-96 lg:tw-will-change-auto [&.tw-is-open]:tw-translate-x-0 [&.tw-is-open]:tw-visible sm:tw-w-full sm:tw-h-16 sm:tw-overflow-visible sm:tw-pb-0" role="dialog" aria-label="Main navigation" aria-modal="true"> <div id="UiSearchNavbar" class="tw-h-full tw-container"> <form id="UiSearchSuggestionForm" class="tw-w-full sm:tw-relative tw-flex tw-items-center sm:tw-h-full" action="/search" role="search" data-source="autocomplete"> <input type="hidden" name="st_source" id="st_source" value="" autocomplete="off" /> </form> </div> </div> <main class="tw-grow"> <section id="adp-banners" class="tw-bg-canvas-accent-orange tw-border-stroke-accent-orange" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="1" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="non-compliant-banner"> <div class="tw-container"> </div> </section> <section id="adp-admin-banner" class="tw-bg-canvas-accent-lime tw-border-stroke-accent-lime" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="2" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="admin-banner"> <div class="tw-container"> </div> </section> <div class="tw-container tw-my-xl md:tw-my-2xl lg:tw-my-3xl"> <div class="tw-grid tw-grid-cols-12 tw-gap-gutter--mobile lg:tw-gap-gutter--desktop tw-items-start"> <div class="tw-col-span-full lg:tw-col-span-3 lg:tw-sticky lg:tw-top-navOffset--desktop tw-mb-lg lg:tw-mb-0"> <section id="adp-hero" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="3" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="hero"> <div class="tw-flex tw-flex-col xs:tw-flex-row lg:tw-flex-col tw-gap-xl"> <div class="tw-grow tw-flex tw-flex-col tw-gap-xl"> <div class="tw-flex tw-flex-col tw-gap-xl"> <div class="tw-flex tw-gap-md tw-items-stretch"> <figure class="tw-overflow-hidden tw-shrink-0 tw-rounded-sm tw-w-3xl tw-h-3xl lg:tw-w-appIcon--sm lg:tw-h-appIcon--sm tw-relative after:tw-content-[''] after:tw-absolute after:tw-inset-0 after:tw-rounded-sm after:tw-shadow-[inset_0_0_0_1px_rgba(0,0,0,0.1)]"> <img alt="Gorgias" class="tw-rounded-sm tw-block tw-w-full" src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/icon/CNOe1Y-4vocDEAE=.png" /> </figure> <div class="tw-flex tw-flex-col tw-justify-center"> <h1 class="tw-text-heading-lg tw-whitespace-normal tw-hyphens tw-text-balance -tw-my-xs"> Gorgias </h1> </div> </div> </div> <dl class="tw-flex lg:tw-flex-col lg:tw-gap-xl lg:tw-border-t lg:tw-border-t-stroke-secondary lg:tw-pt-xl"> <div class="tw-border-r tw-border-r-stroke-secondary lg:tw-border-0 tw-pr-lg md:tw-pr-xl lg:tw-pr-0 tw-mr-lg md:tw-mr-xl lg:tw-mr-0"> <dt class="tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs">Pricing</dt> <dd class="tw-text-body-sm tw-text-fg-secondary"> <div class="tw-hidden sm:tw-block tw-text-pretty"> From $10/month. Free trial available. </div> <div class="sm:tw-hidden" aria-hidden="true"> Free trial available </div> </dd> </div> <dl class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-flex lg:tw-flex-col lg:tw-gap-2xs tw-border-t tw-border-t-stroke-secondary lg:tw-border-0 tw-pt-sm lg:tw-pt-0 tw-mb-lg lg:tw-mb-0 tw-hidden lg:tw-block"> <dt class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Highlights </dt> <div class="tw-col-span-full sm:tw-col-span-3 tw-flex tw-flex-col tw-gap-xs"> <dd class="tw-flex tw-items-start tw-gap-xs tw-text-body-md lg:tw-text-body-sm tw-text-fg-secondary"> <span class="tw-hidden lg:tw-inline tw-mt-[7px]" aria-hidden="true"> <span role="img"> <svg width="9" height="6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.03.22a.75.75 0 0 1 0 1.06l-4.5 4.5a.75.75 0 0 1-1.06 0L.22 3.53a.75.75 0 1 1 1.06-1.06L3 4.19 6.97.22a.75.75 0 0 1 1.06 0Z" fill="#000"/></svg> </span> </span> <span> Popular with businesses in Singapore </span> </dd> <dd class="tw-flex tw-items-start tw-gap-xs tw-text-body-md lg:tw-text-body-sm tw-text-fg-secondary"> <span class="tw-hidden lg:tw-inline tw-mt-[7px]" aria-hidden="true"> <span role="img"> <svg width="9" height="6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.03.22a.75.75 0 0 1 0 1.06l-4.5 4.5a.75.75 0 0 1-1.06 0L.22 3.53a.75.75 0 1 1 1.06-1.06L3 4.19 6.97.22a.75.75 0 0 1 1.06 0Z" fill="#000"/></svg> </span> </span> <span> Works with the latest themes </span> </dd> </div> </dl> <div class="tw-border-r tw-border-r-stroke-secondary lg:tw-border-0 tw-pr-lg md:tw-pr-xl lg:tw-pr-0 tw-mr-lg md:tw-mr-xl lg:tw-mr-0"> <dt class="tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs">Rating</dt> <dd class="tw-flex tw-items-center tw-gap-2xs tw-text-body-sm"> <span class="tw-text-fg-secondary">4.3</span> <span class="tw-shrink-0 -tw-mt-2xs"><svg class="tw-w-md tw-h-md tw-fill-fg-primary" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </span> <span> <a class="tw-group tw-text-link-sm tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b tw-whitespace-nowrap tw-font-[450] !tw-border-b" aria-label="705 Reviews" id="reviews-link" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="app_details_page" data-element="reviews_link" data-element-group="adp_hero" href="#adp-reviews"> (705) </a> </span> </dd> </div> <div> <dt class="tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs">Developer</dt> <dd class="tw-text-body-sm"> <a class="tw-group tw-text-link-sm tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b tw-font-[450] !tw-border-b" href="/partners/gorgias"> Gorgias Inc. </a> </dd> </div> </dl> </div> <div class="tw-shrink-0"> <div id="ga-viewItem" class="tw-flex tw-flex-col tw-gap-sm"> <form target="_blank" rel="noopener" class="button_to" method="post" action="/login/initiate_shopify_auth_without_shop"><button class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-primary tw-w-full tw-px-6 tw-py-4 tw-text-link-md md:tw-whitespace-normal tw-whitespace-nowrap" data-referrer="" data-api-key="d783d0d0ded4ab7a13c20f47533819a3" data-monorail-track="UnauthenticatedShallowInstall" data-track-action="App details button" data-track-category="Install" data-track-label="helpdesk" data-partner-tracking-enabled="true" data-partner-tracking-event="event" data-partner-tracking-category="Shopify App Store" data-partner-tracking-primary-action="Add App button" data-partner-google-analytics-id="G-YWQ2E249NC" data-partner-tracking-label="helpdesk" data-partner-tracking-value="10" data-partner-tracking-id="633263911" data-partner-tracking-name="Gorgias" data-partner-tracking-secondary-action="add_to_cart" data-partner-tracking-currency="USD" data-component-name="login-to-install-button" type="submit"> Install </button><input type="hidden" name="authenticity_token" value="bmkevMbd05H12zU7kZUyxQKsJnZkMsztE8QL6g3NGrTAByKaSzWIO971cKwxiu5cYLx7YkwBYjiQSOxPQmF5Ig" autocomplete="off" /><input type="hidden" name="auth_intent" value="install" autocomplete="off" /><input type="hidden" name="id" value="d783d0d0ded4ab7a13c20f47533819a3" autocomplete="off" /><input type="hidden" name="redirect_uri" value="/helpdesk?show_store_picker=1" autocomplete="off" /><input type="hidden" name="return_to" value="/helpdesk" autocomplete="off" /></form> <div class="tw-my-md tw-justify-center tw-flex tw-flex-nowrap tw-items-center"> <a target="_blank" rel="noopener noreferrer" class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://www.gorgias.com/demo?utm_source=shopify_app_store&_bt=BAh7BkkiC19yYWlscwY6BkVUewhJIglkYXRhBjsAVEkiFHd3dy5nb3JnaWFzLmNvbQY7AEZJIghleHAGOwBUSSIdMjAyNC0xMS0yN1QwODoyNjoxOC41NjVaBjsAVEkiCHB1cgY7AFRJIh5wZXJtYW5lbnRfcGFzc3dvcmRfYnlwYXNzBjsARg%3D%3D--e669c2b426880973a10e1704a5e8135b9e3be86c"> View demo store </a> </div> </div> </div> </div> </section> </div> <div class="tw-col-span-full lg:tw-col-span-8 lg:tw-pl-gutter--desktop"> <section id="adp-details-section" class="tw-scroll-my-2xl xl:tw-scroll-my-xl" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="4" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="details-section"> <div class="tw-h-full tw-mb-xl"> <div class="gallery-component"> <div class="gallery-images--desktop tw-hidden lg:tw-grid lg:tw-grid-cols-[75%_1fr] lg:tw-gap-lg" data-screenshot-count="5"> <h2 class="tw-sr-only">Featured images gallery</h2> <div class="gallery-component__items"> <div class="gallery-component__item tw-border tw-border-stroke-primary tw-rounded-sm tw-overflow-hidden tw-cursor-pointer" data-screenshot-index="0" data-tabindex="0"> <iframe src="https://www.youtube-nocookie.com/embed/4sLFpe-xbhk?enablejsapi=1&modestbranding=1&origin=https%3A%2F%2Fapps.shopify.com&rel=0" title="View the promotional video for Gorgias" frameborder="0" allowfullscreen="allowfullscreen" class="tw-aspect-[16/9] tw-w-full " data-app-detail-video="true"></iframe> </div> </div> <ul class="gallery-component__content gallery-component__items tw-relative tw-flex tw-flex-col tw-justify-between"> <li class="gallery-component__item tw-relative tw-cursor-pointer tw-border tw-border-stroke-primary tw-rounded-sm tw-overflow-hidden" data-screenshot-index="1" data-tabindex="0"> <img alt="AI support to grow your brand" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=360&quality=90&width=640 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=360&quality=90&width=640 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=360&quality=90&width=640" /> </li> <li class="gallery-component__item tw-relative tw-cursor-pointer tw-border tw-border-stroke-primary tw-rounded-sm tw-overflow-hidden" data-screenshot-index="2" data-tabindex="0"> <img alt="Every conversation in one place" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=360&quality=90&width=640 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=360&quality=90&width=640 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=360&quality=90&width=640" /> </li> <li class="gallery-component__item tw-relative tw-cursor-pointer tw-border tw-border-stroke-primary tw-rounded-sm tw-overflow-hidden" data-screenshot-index="3" data-tabindex="0"> <img alt="Get Customers data at your fingertips" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=360&quality=90&width=640 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=360&quality=90&width=640 2x" class="tw-w-full tw-opacity-50" src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=360&quality=90&width=640" /> <div class="tw-absolute tw-text-body-xs tw-w-full tw-h-full tw-flex tw-items-center tw-justify-center tw-top-0 tw-left-0"> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-whitespace-nowrap tw-px-4 tw-py-2 tw-text-link-sm"> + 1 more </button> </div> </li> </ul> </div> <div class="gallery-images--mobile lg:tw-hidden" data-screenshot-count="5"> <ul class="gallery-component__content tw-flex tw-overflow-x-auto tw-snap-x tw-snap-mandatory -tw-mx-lg"> <li class="gallery-component__item tw-aspect-[16/9] tw-mr-lg first:tw-ml-lg tw-snap-center tw-cursor-pointer tw-flex tw-justify-center tw-min-w-[80%] tw-border tw-border-stroke-primary tw-rounded-md tw-overflow-hidden" tabindex="0" data-screenshot-index="0"> <iframe src="https://www.youtube-nocookie.com/embed/4sLFpe-xbhk?enablejsapi=1&modestbranding=1&origin=https%3A%2F%2Fapps.shopify.com&rel=0" title="View the promotional video for Gorgias" frameborder="0" allowfullscreen="allowfullscreen" class="tw-aspect-[16/9] tw-w-full " data-app-detail-video="true"></iframe> </li> <li class="gallery-component__item tw-aspect-[16/9] tw-mr-lg first:tw-ml-lg tw-snap-center tw-cursor-pointer tw-flex tw-justify-center tw-min-w-[80%] tw-border tw-border-stroke-primary tw-rounded-md tw-overflow-hidden" tabindex="0" data-screenshot-index="1"> <img alt="AI support to grow your brand" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=720&quality=90&width=1280 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=720&quality=90&width=1280 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=720&quality=90&width=1280" /> </li> <li class="gallery-component__item tw-aspect-[16/9] tw-mr-lg first:tw-ml-lg tw-snap-center tw-cursor-pointer tw-flex tw-justify-center tw-min-w-[80%] tw-border tw-border-stroke-primary tw-rounded-md tw-overflow-hidden" tabindex="0" data-screenshot-index="2"> <img alt="Every conversation in one place" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=720&quality=90&width=1280 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=720&quality=90&width=1280 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=720&quality=90&width=1280" /> </li> <li class="gallery-component__item tw-aspect-[16/9] tw-mr-lg first:tw-ml-lg tw-snap-center tw-cursor-pointer tw-flex tw-justify-center tw-min-w-[80%] tw-border tw-border-stroke-primary tw-rounded-md tw-overflow-hidden" tabindex="0" data-screenshot-index="3"> <img alt="Get Customers data at your fingertips" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=720&quality=90&width=1280 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=720&quality=90&width=1280 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=720&quality=90&width=1280" /> </li> <li class="gallery-component__item tw-aspect-[16/9] tw-mr-lg first:tw-ml-lg tw-snap-center tw-cursor-pointer tw-flex tw-justify-center tw-min-w-[80%] tw-border tw-border-stroke-primary tw-rounded-md tw-overflow-hidden" tabindex="0" data-screenshot-index="4"> <img alt="Seamless Integration with Shopify" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CLnp0a_43okDEAE=.jpeg?height=720&quality=90&width=1280 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CLnp0a_43okDEAE=.jpeg?height=720&quality=90&width=1280 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CLnp0a_43okDEAE=.jpeg?height=720&quality=90&width=1280" /> </li> </ul> </div> <div class="lightbox-container tw-bg-fg-primary/90 tw-p-0 tw-w-full tw-top-0 tw-left-0 tw-text-center -tw-z-[1] tw-opacity-0 tw-min-h-[100vh]" aria-hidden="true" tabindex="-1"> <div class="lightbox tw-flex tw-flex-col tw-justify-center tw-items-center tw-min-w-[100vw] tw-min-h-[100vh] tw-overflow-hidden tw-ml-auto tw-mr-auto tw-relative tw-text-left" role="dialog" tabindex="-1" aria-labelledby="Lightbox" aria-modal=true> <div class="lightbox__header tw-relative tw-top-0 tw-left-0 tw-w-full tw-z-[1]"> <div class="lightbox__controls tw-min-w-full tw-ml-auto tw-mr-auto tw-pl-xl tw-pr-xl tw-text-right"> <button type="button" class="close_lightbox_button lightbox__close tw-p-[10px] tw-mt-[10px] -tw-mr-[10px] tw-opacity-[0.7] hover:tw-opacity-1"> <img class="tw-block tw-w-full tw-w-[17px] tw-h-[17px] lg:tw-w-[24px] lg:tw-h-[24px]" aria-hidden="true" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/app_details_page/cancel-d058d581dd19a46a0bb7ce3c37bd784ce2d50919d358e37d088527fd7118d4aa.svg" /> <span class="tw-sr-only">Close</span> </button> </div> </div> <div class="lightbox__content tw-min-w-full tw-flex tw-flex-grow tw-flex-col tw-justify-center tw-items-center"> <div class="lightbox-content-container tw-block tw-w-full lg:tw-max-w-[80%] tw-pb-[54px] lg:tw-px-xl"> <ul class="lightbox-carousel-content tw-relative"> <li class="lightbox-carousel-item tw-rounded-sm tw-overflow-hidden tw-hidden"> <iframe src="https://www.youtube-nocookie.com/embed/4sLFpe-xbhk?enablejsapi=1&modestbranding=1&origin=https%3A%2F%2Fapps.shopify.com&rel=0" title="View the promotional video for Gorgias" frameborder="0" allowfullscreen="allowfullscreen" class="tw-aspect-[16/9] tw-w-full " data-app-detail-video="true"></iframe> </li> <li class="lightbox-carousel-item tw-rounded-sm tw-overflow-hidden tw-hidden"> <img alt="AI support to grow your brand" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=900&quality=90&width=1600 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=1800&quality=90&width=3200 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CIXdtpSiwIcDEAE=.jpeg?height=900&quality=90&width=1600" /> </li> <li class="lightbox-carousel-item tw-rounded-sm tw-overflow-hidden tw-hidden"> <img alt="Every conversation in one place" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=900&quality=90&width=1600 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=1800&quality=90&width=3200 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CJG_w5SiwIcDEAE=.jpeg?height=900&quality=90&width=1600" /> </li> <li class="lightbox-carousel-item tw-rounded-sm tw-overflow-hidden tw-hidden"> <img alt="Get Customers data at your fingertips" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=900&quality=90&width=1600 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=1800&quality=90&width=3200 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CImFzZSiwIcDEAE=.jpeg?height=900&quality=90&width=1600" /> </li> <li class="lightbox-carousel-item tw-rounded-sm tw-overflow-hidden tw-hidden"> <img alt="Seamless Integration with Shopify" srcset="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CLnp0a_43okDEAE=.jpeg?height=900&quality=90&width=1600 1x, https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CLnp0a_43okDEAE=.jpeg?height=1800&quality=90&width=3200 2x" class="tw-w-full " src="https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/desktop_screenshot/CLnp0a_43okDEAE=.jpeg?height=900&quality=90&width=1600" /> </li> </ul> <div class="lightbox-carousel-navigation"> <button class="lightbox-carousel-action lightbox-carousel-action--prev tw-rounded-md tw-w-[26px] tw-h-xl lg:tw-w-[42px] lg:tw-h-2xl tw-left-xl"> <img class="tw-w-full" aria-hidden="true" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/app_details_page/left-arrow-f4c4cc53bff86d57a53fa21c5e2d5c71d5261937312a9b340ef8e49770e6dc22.svg" /> <span class="tw-sr-only"> Previous </span> </button> <button class="lightbox-carousel-action lightbox-carousel-action--next tw-rounded-md tw-w-[26px] tw-h-xl lg:tw-w-[42px] lg:tw-h-2xl tw-right-xl"> <img class="tw-w-full" aria-hidden="true" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/app_details_page/right-arrow-64534620bae722d9621ffc64705dfb9e573d326c0365448f297022d1178b0e8f.svg" /> <span class="tw-sr-only"> Next </span> </button> </div> </div> </div> </div> </div> </div> </div> <div class="tw-mb-2xl"> <div id="app-details" class="tw-flex tw-flex-col tw-gap-lg"> <h2 class="tw-text-heading-lg tw-text-pretty"> Empowering brands to grow through AI-powered CX </h2> <p class="tw-hidden lg:tw-block tw-text-body-md tw-text-fg-secondary"> Gorgias empowers ecommerce brands to grow through AI-powered customer experience. With Gorgias, you can guarantee that you’ll be able to get setup quickly, and avoid the complex onboarding of other providers. Gorgias offers users a single platform to manage every aspect of customer support, allowing agents to focus on driving sales. </p> <div class="lg:tw-hidden tw-text-body-md tw-text-fg-secondary" data-truncate-app-details> <span data-truncate-content-copy> Gorgias empowers ecommerce brands to grow through AI-powered customer experience. With Gorgias, you can guarantee that you’ll be able to get setup quickly, and avoid the complex onboarding of other providers. Gorgias offers users a single platform to manage every aspect of customer support, allowing agents to focus on driving sales. </span> <span data-truncate-content-toggle class='tw-mt-xs tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-fg-primary tw-hidden tw-text-link-md hover:tw-text-fg-highlight-primary hover:tw-border-transparent'> more </span> </div> <ul class="tw-list-disc tw-pl-lg"> <li class="tw-text-body-md tw-text-fg-secondary tw-mb-xs"> Every conversation, all in one place: Connect 100+ apps into Gorgias </li> <li class="tw-text-body-md tw-text-fg-secondary tw-mb-xs"> Automate your customer support: Easy-to-set-up AI for on-brand messaging. </li> <li class="tw-text-body-md tw-text-fg-secondary tw-mb-xs"> Turn shoppers into repeat customers: Increase GMV with personalized campaigns </li> <li class="tw-text-body-md tw-text-fg-secondary tw-mb-xs"> Create, duplicate, edit, and refund Shopify orders directly within Gorgias </li> <li class="tw-text-body-md tw-text-fg-secondary tw-mb-xs"> Automatically insert customer data straight from Shopify into your responses </li> </ul> </div> </div> <div class="lg:tw-hidden"> <dl class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-flex lg:tw-flex-col lg:tw-gap-2xs tw-border-t tw-border-t-stroke-secondary lg:tw-border-0 tw-pt-sm lg:tw-pt-0 tw-mb-lg lg:tw-mb-0 "> <dt class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Highlights </dt> <div class="tw-col-span-full sm:tw-col-span-3 tw-flex tw-flex-col tw-gap-xs"> <dd class="tw-flex tw-items-start tw-gap-xs tw-text-body-md lg:tw-text-body-sm tw-text-fg-secondary"> <span class="tw-hidden lg:tw-inline tw-mt-[7px]" aria-hidden="true"> <span role="img"> <svg width="9" height="6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.03.22a.75.75 0 0 1 0 1.06l-4.5 4.5a.75.75 0 0 1-1.06 0L.22 3.53a.75.75 0 1 1 1.06-1.06L3 4.19 6.97.22a.75.75 0 0 1 1.06 0Z" fill="#000"/></svg> </span> </span> <span> Popular with businesses in Singapore </span> </dd> <dd class="tw-flex tw-items-start tw-gap-xs tw-text-body-md lg:tw-text-body-sm tw-text-fg-secondary"> <span class="tw-hidden lg:tw-inline tw-mt-[7px]" aria-hidden="true"> <span role="img"> <svg width="9" height="6" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.03.22a.75.75 0 0 1 0 1.06l-4.5 4.5a.75.75 0 0 1-1.06 0L.22 3.53a.75.75 0 1 1 1.06-1.06L3 4.19 6.97.22a.75.75 0 0 1 1.06 0Z" fill="#000"/></svg> </span> </span> <span> Works with the latest themes </span> </dd> </div> </dl> </div> <div class="tw-flex tw-flex-col tw-gap-lg lg:tw-gap-2xl"> <div class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-gap-x-gutter--desktop tw-border-t tw-border-t-stroke-secondary tw-pt-sm"> <p class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0">Languages</p> <div class="tw-col-span-full sm:tw-col-span-3"> <p class="tw-text-fg-secondary tw-text-body-md">English</p> </div> </div> <div class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-gap-x-gutter--desktop tw-border-t tw-border-t-stroke-secondary tw-flex tw-pt-sm"> <p class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Works with </p> <span class="tw-col-span-full sm:tw-col-span-3 tw-text-fg-secondary tw-text-body-md"> Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations </span> </div> </div> <div data-controller="accordion" data-accordion-open-only-one-value="true" class="tw-mt-lg lg:tw-mt-2xl"> <div class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-gap-x-gutter--desktop tw-border-t tw-border-t-stroke-secondary tw-pt-sm"> <p class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Categories </p> <div class="tw-col-span-full sm:tw-col-span-3 tw-flex tw-flex-col tw-gap-lg"> <div class="tw-group" data-accordion-target="wrapper" > <div class="tw-flex tw-justify-between tw-mb-xl"> <div> <a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat?surface_detail=helpdesk&surface_type=app_details"> Chat </a> </div> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-whitespace-nowrap tw-px-sm tw-py-xs tw-text-link-xs tw-bg-canvas-tertiary tw-border-0 tw-block" aria-expanded="false" data-action="click->accordion#toggle" data-accordion-target="button"> <span class="show-button group-[.open]:tw-hidden"> Show features </span> <span class="hide-button tw-hidden group-[.open]:tw-block"> Hide features </span> </button> </div> <div class="tw-overflow-hidden tw-transition-all tw-ease-out tw-duration-500 tw-h-0 group-[.open]:tw-h-auto group-[.open]:!tw-h-[calc-size(auto,size)]"> <div class="tw-pb-lg"> <p class="tw-text-body-md tw-text-fg-secondary tw-mb-2xs sm:tw-mb-xs"> Real-time messaging </p> <ul class="tw-leading-relaxed"> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.ai_chatbots&locale=en&surface_detail=helpdesk&surface_type=app_details"> AI chatbots</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.live_chat&locale=en&surface_detail=helpdesk&surface_type=app_details"> Live chat</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.sms&locale=en&surface_detail=helpdesk&surface_type=app_details"> SMS</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.email_chat&locale=en&surface_detail=helpdesk&surface_type=app_details"> Email chat</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.social_media&locale=en&surface_detail=helpdesk&surface_type=app_details"> Social media</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.file_uploads&locale=en&surface_detail=helpdesk&surface_type=app_details"> File uploads</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.agent_analytics&locale=en&surface_detail=helpdesk&surface_type=app_details"> Agent analytics</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.real_time_messaging.customer_insights&locale=en&surface_detail=helpdesk&surface_type=app_details"> Customer insights</a></li> </ul> </div> <div class="tw-pb-lg"> <p class="tw-text-body-md tw-text-fg-secondary tw-mb-2xs sm:tw-mb-xs"> Automated responses </p> <ul class="tw-leading-relaxed"> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.cart_recovery&locale=en&surface_detail=helpdesk&surface_type=app_details"> Cart recovery</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.discounts&locale=en&surface_detail=helpdesk&surface_type=app_details"> Discounts</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.faqs&locale=en&surface_detail=helpdesk&surface_type=app_details"> FAQs</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.greetings&locale=en&surface_detail=helpdesk&surface_type=app_details"> Greetings</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.product_recommendations&locale=en&surface_detail=helpdesk&surface_type=app_details"> Product recommendations</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.quick_replies&locale=en&surface_detail=helpdesk&surface_type=app_details"> Quick replies</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.review_requests&locale=en&surface_detail=helpdesk&surface_type=app_details"> Review requests</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.order_updates&locale=en&surface_detail=helpdesk&surface_type=app_details"> Order updates</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.cross_sell&locale=en&surface_detail=helpdesk&surface_type=app_details"> Cross-sell</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.automated_responses.upsell&locale=en&surface_detail=helpdesk&surface_type=app_details"> Upsell</a></li> </ul> </div> <div class="tw-pb-lg"> <p class="tw-text-body-md tw-text-fg-secondary tw-mb-2xs sm:tw-mb-xs"> Customization </p> <ul class="tw-leading-relaxed"> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.color_and_font&locale=en&surface_detail=helpdesk&surface_type=app_details"> Color and font</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.emojis_and_stickers&locale=en&surface_detail=helpdesk&surface_type=app_details"> Emojis and stickers</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.chat_window&locale=en&surface_detail=helpdesk&surface_type=app_details"> Chat window</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.business_hours&locale=en&surface_detail=helpdesk&surface_type=app_details"> Business hours</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.welcome_messages&locale=en&surface_detail=helpdesk&surface_type=app_details"> Welcome messages</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.chat_buttons&locale=en&surface_detail=helpdesk&surface_type=app_details"> Chat buttons</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.tagging&locale=en&surface_detail=helpdesk&surface_type=app_details"> Tagging</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.chat_assignment&locale=en&surface_detail=helpdesk&surface_type=app_details"> Chat assignment</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.chat_flows&locale=en&surface_detail=helpdesk&surface_type=app_details"> Chat flows</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-chat/all?feature_handles%5B%5D=chat.customization.agent_avatar&locale=en&surface_detail=helpdesk&surface_type=app_details"> Agent avatar</a></li> </ul> </div> </div> </div> <div class="tw-group" data-accordion-target="wrapper" > <div class="tw-flex tw-justify-between tw-mb-xl"> <div> <a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk?surface_detail=helpdesk&surface_type=app_details"> Helpdesk </a> </div> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-whitespace-nowrap tw-px-sm tw-py-xs tw-text-link-xs tw-bg-canvas-tertiary tw-border-0 tw-block" aria-expanded="false" data-action="click->accordion#toggle" data-accordion-target="button"> <span class="show-button group-[.open]:tw-hidden"> Show features </span> <span class="hide-button tw-hidden group-[.open]:tw-block"> Hide features </span> </button> </div> <div class="tw-overflow-hidden tw-transition-all tw-ease-out tw-duration-500 tw-h-0 group-[.open]:tw-h-auto group-[.open]:!tw-h-[calc-size(auto,size)]"> <div class="tw-pb-lg"> <p class="tw-text-body-md tw-text-fg-secondary tw-mb-2xs sm:tw-mb-xs"> Channels </p> <ul class="tw-leading-relaxed"> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.email&locale=en&surface_detail=helpdesk&surface_type=app_details"> Email</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.sms&locale=en&surface_detail=helpdesk&surface_type=app_details"> SMS</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.live_chat&locale=en&surface_detail=helpdesk&surface_type=app_details"> Live chat</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.chatbot&locale=en&surface_detail=helpdesk&surface_type=app_details"> Chatbot</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.phone&locale=en&surface_detail=helpdesk&surface_type=app_details"> Phone</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.social_media&locale=en&surface_detail=helpdesk&surface_type=app_details"> Social media</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.self_service&locale=en&surface_detail=helpdesk&surface_type=app_details"> Self-service</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.help_center&locale=en&surface_detail=helpdesk&surface_type=app_details"> Help center</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.contact_form&locale=en&surface_detail=helpdesk&surface_type=app_details"> Contact form</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.channels.faqs&locale=en&surface_detail=helpdesk&surface_type=app_details"> FAQs</a></li> </ul> </div> <div class="tw-pb-lg"> <p class="tw-text-body-md tw-text-fg-secondary tw-mb-2xs sm:tw-mb-xs"> Workflow automation </p> <ul class="tw-leading-relaxed"> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.auto_reply&locale=en&surface_detail=helpdesk&surface_type=app_details"> Auto-reply</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.response_templates&locale=en&surface_detail=helpdesk&surface_type=app_details"> Response templates</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.ai_responses&locale=en&surface_detail=helpdesk&surface_type=app_details"> AI responses</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.ticketing&locale=en&surface_detail=helpdesk&surface_type=app_details"> Ticketing</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.auto_assign&locale=en&surface_detail=helpdesk&surface_type=app_details"> Auto-assign</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.rule_based_triggers&locale=en&surface_detail=helpdesk&surface_type=app_details"> Rule-based triggers</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.tagging&locale=en&surface_detail=helpdesk&surface_type=app_details"> Tagging</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.spam_detection&locale=en&surface_detail=helpdesk&surface_type=app_details"> Spam detection</a></li> <li class="tw-inline tw-font-[450] after:tw-content-[','] last:after:tw-content-['']"><a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://apps.shopify.com/categories/store-management-support-helpdesk/all?feature_handles%5B%5D=helpdesk.workflow_automation.order_tracking&locale=en&surface_detail=helpdesk&surface_type=app_details"> Order tracking</a></li> </ul> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div class="tw-pb-xl md:tw-pb-2xl xl:tw-pb-3xl"> <section id="adp-pricing" class="tw-scroll-my-2xl xl:tw-scroll-my-xl" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="5" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="pricing"> <div class="tw-bg-canvas-secondary tw-py-xl md:tw-py-2xl lg:tw-py-3xl" data-controller="pricing-component"> <div class="tw-container"> <div class="tw-flex tw-items-center"> <h2 class="tw-inline tw-text-heading-xl"> Pricing </h2> </div> </div> <div class="tw-my-md xl:tw-my-xl"> <div class="tw-container tw-pt-sm tw-pb-md tw-flex tw-snap-x tw-overflow-x-auto tw-snap-mandatory lg:tw-grid lg:tw-gap-lg lg:tw-grid-flow-col xl:tw-gap-gutter--desktop lg:tw-auto-cols-fr"> <div class="tw-snap-center tw-flex tw-flex-col tw-justify-between tw-shadow-pricingCard tw-bg-canvas-primary tw-rounded-sm tw-overflow-hidden tw-mr-md last:tw-mr-0 lg:tw-mr-0 tw-mb-2xs lg:tw-mb-0 tw-w-full tw-min-w-[70%] xs:tw-min-w-[45%] sm:tw-min-w-[30%] md:tw-min-w-0"> <div class="app-details-pricing-plan-card tw-px-lg xl:tw-px-xl tw-pt-lg xl:tw-pt-xl tw-pb-md xl:tw-pb-lg"> <div data-pricing-component-target="cardHeading"> <p data-test-id="name" class="tw-pb-sm tw-text-label-md tw-text-fg-secondary"> Starter plan </p> <div data-pricing-component-target="cardHeadingPrice"> <h3 class="app-details-pricing-format-group tw-flex tw-items-end tw-gap-xs tw-overflow-hidden tw-text-ellipsis" aria-label="$10/month"> <span class="tw-text-heading-2xl lg:tw-text-heading-xl 2xl:tw-text-heading-2xl !tw-leading-none"> $10 </span> <span class="tw-text-body-sm tw-text-fg-tertiary"> / month </span> </h3> </div> <p data-test-id="additional-charges" class="tw-text-body-xs tw-text-fg-secondary tw-pt-sm"> $0.40 per each additional ticket </p> </div> <ul data-test-id="features" class="tw-pt-lg tw-mt-lg tw-border-t tw-border-stroke-secondary"> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> 3 customer support agents <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> 50 tickets per month included <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Live chat <li> </ul> </div> <p class="tw-text-label-sm tw-text-fg-secondary tw-bg-canvas-tertiary tw-px-lg tw-py-md xl:tw-px-xl xl:tw-py-lg"> 7-day free trial </p> </div> <div class="tw-snap-center tw-flex tw-flex-col tw-justify-between tw-shadow-pricingCard tw-bg-canvas-primary tw-rounded-sm tw-overflow-hidden tw-mr-md last:tw-mr-0 lg:tw-mr-0 tw-mb-2xs lg:tw-mb-0 tw-w-full tw-min-w-[70%] xs:tw-min-w-[45%] sm:tw-min-w-[30%] md:tw-min-w-0"> <div class="app-details-pricing-plan-card tw-px-lg xl:tw-px-xl tw-pt-lg xl:tw-pt-xl tw-pb-md xl:tw-pb-lg"> <div data-pricing-component-target="cardHeading"> <p data-test-id="name" class="tw-pb-sm tw-text-label-md tw-text-fg-secondary"> Basic plan </p> <div data-pricing-component-target="cardHeadingPrice"> <h3 class="app-details-pricing-format-group tw-flex tw-items-end tw-gap-xs tw-overflow-hidden tw-text-ellipsis" aria-label="$60/month"> <span class="tw-text-heading-2xl lg:tw-text-heading-xl 2xl:tw-text-heading-2xl !tw-leading-none"> $60 </span> <span class="tw-text-body-sm tw-text-fg-tertiary"> / month </span> </h3> <p data-test-id="yearly-price" class="tw-text-body-xs tw-text-notifications-success-primary tw-pt-sm"> or $600/year and save 17% </p> </div> <p data-test-id="additional-charges" class="tw-text-body-xs tw-text-fg-secondary tw-pt-sm"> $40 per each additional 100 tickets </p> </div> <ul data-test-id="features" class="tw-pt-lg tw-mt-lg tw-border-t tw-border-stroke-secondary"> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Unlimited customer support agents <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> 300 tickets per month included <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Live chat <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Customer service <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Automation add-on available <li> </ul> </div> <p class="tw-text-label-sm tw-text-fg-secondary tw-bg-canvas-tertiary tw-px-lg tw-py-md xl:tw-px-xl xl:tw-py-lg"> 7-day free trial </p> </div> <div class="tw-snap-center tw-flex tw-flex-col tw-justify-between tw-shadow-pricingCard tw-bg-canvas-primary tw-rounded-sm tw-overflow-hidden tw-mr-md last:tw-mr-0 lg:tw-mr-0 tw-mb-2xs lg:tw-mb-0 tw-w-full tw-min-w-[70%] xs:tw-min-w-[45%] sm:tw-min-w-[30%] md:tw-min-w-0"> <div class="app-details-pricing-plan-card tw-px-lg xl:tw-px-xl tw-pt-lg xl:tw-pt-xl tw-pb-md xl:tw-pb-lg"> <div data-pricing-component-target="cardHeading"> <p data-test-id="name" class="tw-pb-sm tw-text-label-md tw-text-fg-secondary"> Pro plan </p> <div data-pricing-component-target="cardHeadingPrice"> <h3 class="app-details-pricing-format-group tw-flex tw-items-end tw-gap-xs tw-overflow-hidden tw-text-ellipsis" aria-label="$360/month"> <span class="tw-text-heading-2xl lg:tw-text-heading-xl 2xl:tw-text-heading-2xl !tw-leading-none"> $360 </span> <span class="tw-text-body-sm tw-text-fg-tertiary"> / month </span> </h3> <p data-test-id="yearly-price" class="tw-text-body-xs tw-text-notifications-success-primary tw-pt-sm"> or $3,600/year and save 17% </p> </div> <p data-test-id="additional-charges" class="tw-text-body-xs tw-text-fg-secondary tw-pt-sm"> $36 per each additional 100 tickets </p> </div> <ul data-test-id="features" class="tw-pt-lg tw-mt-lg tw-border-t tw-border-stroke-secondary"> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Unlimited customer support agents <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> 2000 tickets included <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Live chat <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Customer service <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Automation add-on available <li> </ul> </div> <p class="tw-text-label-sm tw-text-fg-secondary tw-bg-canvas-tertiary tw-px-lg tw-py-md xl:tw-px-xl xl:tw-py-lg"> 7-day free trial </p> </div> <div class="tw-snap-center tw-flex tw-flex-col tw-justify-between tw-shadow-pricingCard tw-bg-canvas-primary tw-rounded-sm tw-overflow-hidden tw-mr-md last:tw-mr-0 lg:tw-mr-0 tw-mb-2xs lg:tw-mb-0 tw-w-full tw-min-w-[70%] xs:tw-min-w-[45%] sm:tw-min-w-[30%] md:tw-min-w-0"> <div class="app-details-pricing-plan-card tw-px-lg xl:tw-px-xl tw-pt-lg xl:tw-pt-xl tw-pb-md xl:tw-pb-lg"> <div data-pricing-component-target="cardHeading"> <p data-test-id="name" class="tw-pb-sm tw-text-label-md tw-text-fg-secondary"> Advanced plan </p> <div data-pricing-component-target="cardHeadingPrice"> <h3 class="app-details-pricing-format-group tw-flex tw-items-end tw-gap-xs tw-overflow-hidden tw-text-ellipsis" aria-label="$900/month"> <span class="tw-text-heading-2xl lg:tw-text-heading-xl 2xl:tw-text-heading-2xl !tw-leading-none"> $900 </span> <span class="tw-text-body-sm tw-text-fg-tertiary"> / month </span> </h3> <p data-test-id="yearly-price" class="tw-text-body-xs tw-text-notifications-success-primary tw-pt-sm"> or $9,000/year and save 17% </p> </div> <p data-test-id="additional-charges" class="tw-text-body-xs tw-text-fg-secondary tw-pt-sm"> $36 per each additional 100 tickets </p> </div> <ul data-test-id="features" class="tw-pt-lg tw-mt-lg tw-border-t tw-border-stroke-secondary"> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Unlimited customer support agents <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> 5000 tickets included <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Live chat <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Customer service <li> <li class="tw-text-body-xs tw-text-fg-secondary tw-pb-xs"> Automation add-on available <li> </ul> </div> <p class="tw-text-label-sm tw-text-fg-secondary tw-bg-canvas-tertiary tw-px-lg tw-py-md xl:tw-px-xl xl:tw-py-lg"> 7-day free trial </p> </div> </div> </div> <div class="tw-container"> <p class="tw-text-fg-tertiary tw-text-body-sm"> All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. <a class="link-inline" href="https://www.gorgias.com/pricing?utm_source=app_store" rel="nofollow noopener" target="_blank" aria-describedby="aria-new-window-desc"> See all pricing options </a> </p> </div> </div> </section> <section id="adp-reviews" class="tw-py-xl md:tw-py-2xl lg:tw-py-3xl tw-scroll-my-2xl xl:tw-scroll-my-xl"> <div class="tw-container"> <div> <div class="tw-invisible" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-threshold="0.1" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="6" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="reviews-start"> </div> <div class="tw-grid tw-grid-cols-12 tw-gap-gutter--mobile lg:tw-gap-gutter--desktop tw-items-start"> <div class="tw-col-span-full md:tw-col-span-3 md:tw-sticky md:tw-top-navOffset--desktop tw-mb-xl md:tw-pr-gutter--mobile lg:tw-pr-0"> <h2 class="tw-mb-lg xl:tw-mb-xl"> <span class="tw-text-heading-xl"> Reviews </span> <span class="tw-text-body-md"> (705) </span> </h2> <div class="app-reviews-metrics tw-max-w-[500px]"> <div class="tw-text-heading-md tw-pb-xs lg:tw-pb-sm"> Overall rating </div> <div class="tw-flex tw-items-center tw-text-fg-primary tw-text-heading-2xl tw-pb-sm lg:tw-pb-0"> <div aria-label="4.3 out of 5 stars"> 4.3 </div> <div class="tw-pl-sm" aria-hidden="true"> <div class="tw-flex tw-relative tw-space-x-1 tw-w-5xl tw-h-lg" aria-label="4.3 out of 5 stars" role="img"> <svg class="tw-fill-fg-primary tw-w-lg tw-h-lg" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-lg tw-h-lg" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-lg tw-h-lg" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-lg tw-h-lg" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-lg tw-h-lg" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8.39621 0.862887C8.27727 0.789014 8.14003 0.74991 8.00001 0.75C7.86 0.74991 7.72276 0.789014 7.60382 0.862887C7.48488 0.93676 7.38899 1.04245 7.32701 1.168L5.44401 4.983L1.23401 5.594C1.09534 5.61397 0.96504 5.67238 0.857868 5.76261C0.750695 5.85284 0.670939 5.97129 0.627636 6.10453C0.584334 6.23777 0.579216 6.38047 0.612864 6.51647C0.646511 6.65247 0.717578 6.77632 0.818012 6.874L3.86601 9.843L3.14601 14.037C3.12252 14.1749 3.13805 14.3165 3.19083 14.446C3.2436 14.5755 3.33154 14.6877 3.44469 14.7699C3.55785 14.852 3.69173 14.9009 3.8312 14.911C3.97068 14.9211 4.1102 14.892 4.23401 14.827L8.00001 12.847L11.766 14.827C11.8899 14.8921 12.0295 14.9212 12.1691 14.9111C12.3087 14.901 12.4427 14.852 12.5559 14.7697C12.6691 14.6874 12.757 14.5751 12.8097 14.4454C12.8624 14.3157 12.8777 14.1739 12.854 14.036L12.135 9.844L15.181 6.874C15.2812 6.77628 15.352 6.6525 15.3854 6.51665C15.4189 6.3808 15.4137 6.23829 15.3704 6.10523C15.3272 5.97218 15.2475 5.85388 15.1405 5.76372C15.0336 5.67355 14.9035 5.61511 14.765 5.595L10.555 4.983L8.67301 1.168C8.61103 1.04245 8.51515 0.93676 8.39621 0.862887ZM8.00001 10.8869C8.00001 11.0874 8.17157 11.2427 8.34901 11.336L11.119 12.792L10.589 9.708C10.5685 9.5881 10.5774 9.46501 10.615 9.34933C10.6527 9.23365 10.7179 9.12886 10.805 9.044L13.045 6.861L9.94901 6.411C9.82883 6.39344 9.71471 6.34695 9.61647 6.27553C9.51822 6.20411 9.4388 6.1099 9.38501 6.001L8.28452 3.77141C8.21427 3.6291 8.00001 3.6791 8.00001 3.8378V10.8869Z" /> </svg> </div> </div> </div> <div class="tw-text-body-md"> <span class="tw-hidden"> Counts per rating level </span> <ul> <li class="tw-flex tw-items-center tw-mt-sm tw-relative tw-z-0"> <div class="tw-flex tw-items-center" aria-hidden="true"> <div class="tw-mr-2xs tw-w-md tw-text-fg-primary" aria-hidden="true"> 5 </div> <div class="tw-text-fg-primary tw-w-md tw-h-md" aria-hidden="true"> <svg class="tw-w-md tw-h-md tw-fill-fg-primary" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </div> </div> <span class="tw-hidden"> 85% of ratings are 5 stars </span> <div class="tw-mx-sm tw-w-full tw-flex-grow tw-relative tw-flex tw-items-center" aria-hidden="true"> <div class="tw-flex tw-w-full tw-items-center tw-absolute tw-z-[1]"> <svg class="tw-h-[6px] tw-w-full tw-max-w-[calc(100%-2rem)]"> <rect rx="4" ry="4" width="85%" height="6" class="tw-fill-fg-primary" /> </svg> </div> <div class="tw-absolute tw-w-full"> <svg class="tw-h-[4px] tw-w-full"> <rect rx="3" ry="3" width="97%" height="4" class="tw-fill-stroke-secondary" /> </svg> </div> </div> <div class="tw-text-fg-primary tw-body-md tw-text-left tw-absolute tw-right-0 tw-bg-canvas-primary tw-pl-xs tw-z-10"> <a class="tw-text-fg-primary tw-body-md" aria-label="597 total reviews" href="/helpdesk/reviews?ratings%5B%5D=5"> <span class="tw-underline hover:tw-no-underline hover:tw-text-fg-highlight-primary"> 597 </span> </a> </div> </li> <li class="tw-flex tw-items-center tw-mt-sm tw-relative tw-z-0"> <div class="tw-flex tw-items-center" aria-hidden="true"> <div class="tw-mr-2xs tw-w-md tw-text-fg-primary" aria-hidden="true"> 4 </div> <div class="tw-text-fg-primary tw-w-md tw-h-md" aria-hidden="true"> <svg class="tw-w-md tw-h-md tw-fill-fg-primary" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </div> </div> <span class="tw-hidden"> 5% of ratings are 4 stars </span> <div class="tw-mx-sm tw-w-full tw-flex-grow tw-relative tw-flex tw-items-center" aria-hidden="true"> <div class="tw-flex tw-w-full tw-items-center tw-absolute tw-z-[1]"> <svg class="tw-h-[6px] tw-w-full tw-max-w-[calc(100%-2rem)]"> <rect rx="4" ry="4" width="5%" height="6" class="tw-fill-fg-primary" /> </svg> </div> <div class="tw-absolute tw-w-full"> <svg class="tw-h-[4px] tw-w-full"> <rect rx="3" ry="3" width="97%" height="4" class="tw-fill-stroke-secondary" /> </svg> </div> </div> <div class="tw-text-fg-primary tw-body-md tw-text-left tw-absolute tw-right-0 tw-bg-canvas-primary tw-pl-xs tw-z-10"> <a class="tw-text-fg-primary tw-body-md" aria-label="35 total reviews" href="/helpdesk/reviews?ratings%5B%5D=4"> <span class="tw-underline hover:tw-no-underline hover:tw-text-fg-highlight-primary"> 35 </span> </a> </div> </li> <li class="tw-flex tw-items-center tw-mt-sm tw-relative tw-z-0"> <div class="tw-flex tw-items-center" aria-hidden="true"> <div class="tw-mr-2xs tw-w-md tw-text-fg-primary" aria-hidden="true"> 3 </div> <div class="tw-text-fg-primary tw-w-md tw-h-md" aria-hidden="true"> <svg class="tw-w-md tw-h-md tw-fill-fg-primary" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </div> </div> <span class="tw-hidden"> 1% of ratings are 3 stars </span> <div class="tw-mx-sm tw-w-full tw-flex-grow tw-relative tw-flex tw-items-center" aria-hidden="true"> <div class="tw-flex tw-w-full tw-items-center tw-absolute tw-z-[1]"> <svg class="tw-h-[6px] tw-w-full tw-max-w-[calc(100%-2rem)]"> <rect rx="4" ry="4" width="1%" height="6" class="tw-fill-fg-primary" /> </svg> </div> <div class="tw-absolute tw-w-full"> <svg class="tw-h-[4px] tw-w-full"> <rect rx="3" ry="3" width="97%" height="4" class="tw-fill-stroke-secondary" /> </svg> </div> </div> <div class="tw-text-fg-primary tw-body-md tw-text-left tw-absolute tw-right-0 tw-bg-canvas-primary tw-pl-xs tw-z-10"> <a class="tw-text-fg-primary tw-body-md" aria-label="7 total reviews" href="/helpdesk/reviews?ratings%5B%5D=3"> <span class="tw-underline hover:tw-no-underline hover:tw-text-fg-highlight-primary"> 7 </span> </a> </div> </li> <li class="tw-flex tw-items-center tw-mt-sm tw-relative tw-z-0"> <div class="tw-flex tw-items-center" aria-hidden="true"> <div class="tw-mr-2xs tw-w-md tw-text-fg-primary" aria-hidden="true"> 2 </div> <div class="tw-text-fg-primary tw-w-md tw-h-md" aria-hidden="true"> <svg class="tw-w-md tw-h-md tw-fill-fg-primary" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </div> </div> <span class="tw-hidden"> 1% of ratings are 2 stars </span> <div class="tw-mx-sm tw-w-full tw-flex-grow tw-relative tw-flex tw-items-center" aria-hidden="true"> <div class="tw-flex tw-w-full tw-items-center tw-absolute tw-z-[1]"> <svg class="tw-h-[6px] tw-w-full tw-max-w-[calc(100%-2rem)]"> <rect rx="4" ry="4" width="1%" height="6" class="tw-fill-fg-primary" /> </svg> </div> <div class="tw-absolute tw-w-full"> <svg class="tw-h-[4px] tw-w-full"> <rect rx="3" ry="3" width="97%" height="4" class="tw-fill-stroke-secondary" /> </svg> </div> </div> <div class="tw-text-fg-primary tw-body-md tw-text-left tw-absolute tw-right-0 tw-bg-canvas-primary tw-pl-xs tw-z-10"> <a class="tw-text-fg-primary tw-body-md" aria-label="9 total reviews" href="/helpdesk/reviews?ratings%5B%5D=2"> <span class="tw-underline hover:tw-no-underline hover:tw-text-fg-highlight-primary"> 9 </span> </a> </div> </li> <li class="tw-flex tw-items-center tw-mt-sm tw-relative tw-z-0"> <div class="tw-flex tw-items-center" aria-hidden="true"> <div class="tw-mr-2xs tw-w-md tw-text-fg-primary" aria-hidden="true"> 1 </div> <div class="tw-text-fg-primary tw-w-md tw-h-md" aria-hidden="true"> <svg class="tw-w-md tw-h-md tw-fill-fg-primary" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </div> </div> <span class="tw-hidden"> 8% of ratings are 1 stars </span> <div class="tw-mx-sm tw-w-full tw-flex-grow tw-relative tw-flex tw-items-center" aria-hidden="true"> <div class="tw-flex tw-w-full tw-items-center tw-absolute tw-z-[1]"> <svg class="tw-h-[6px] tw-w-full tw-max-w-[calc(100%-2rem)]"> <rect rx="4" ry="4" width="8%" height="6" class="tw-fill-fg-primary" /> </svg> </div> <div class="tw-absolute tw-w-full"> <svg class="tw-h-[4px] tw-w-full"> <rect rx="3" ry="3" width="97%" height="4" class="tw-fill-stroke-secondary" /> </svg> </div> </div> <div class="tw-text-fg-primary tw-body-md tw-text-left tw-absolute tw-right-0 tw-bg-canvas-primary tw-pl-xs tw-z-10"> <a class="tw-text-fg-primary tw-body-md" aria-label="57 total reviews" href="/helpdesk/reviews?ratings%5B%5D=1"> <span class="tw-underline hover:tw-no-underline hover:tw-text-fg-highlight-primary"> 57 </span> </a> </div> </li> </ul> </div> </div> <div class="tw-mt-xl tw-flex tw-flex-wrap tw-gap-sm"> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-whitespace-nowrap tw-px-4 tw-py-2 tw-text-link-sm" data-modal-open="AuthWithDomain"> Write a review </button> <div class="lg:tw-flex lg:tw-justify-center tw-max-w-full"> <div class="tw-flex tw-justify-center md:tw-max-w-fit lg:tw-my-auto"> <a class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-w-full tw-whitespace-nowrap tw-px-4 tw-py-2 tw-text-link-sm" id="view-all-reviews-button" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="app_details_page" data-element="all_reviews_button" data-element-group="adp_reviews" href="/helpdesk/reviews"> All reviews </a> </div> </div> </div> </div> <div class="tw-col-span-full md:tw-col-span-9 lg:tw-col-span-8 lg:tw-pl-gutter--desktop"> <div class="tw-mb-lg md:tw-mb-2xl" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-threshold="0.1" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="7" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="reviews-summary"> <div> <div class="tw-grid tw-grid-cols-[1fr_auto]"> <h5 class="tw-flex tw-items-center tw-gap-2 tw-text-heading-lg"> What merchants think <div data-controller="popover-modal" data-popover-modal-focus-on-open-value="false" data-popover-modal-close-if-click-outside-value="true" data-popover-modal-backdrop-visible-class="max-md:eco-modal-backdrop--visible" data-popover-modal-popover-visible-class="max-md:eco-modal--open" data-action="keydown.esc->popover-modal#close click->popover-modal#nop:stop resize@window->popover-modal#close" class="tw-relative"> <button data-popover-modal-target="activator" data-action="click->popover-modal#toggle" class="tw-w-5 tw-h-5 md:tw-w-7 md:tw-h-7 tw-cursor-pointer hover:tw-scale-[1.1]"> <span role="img" class="tw-flex tw-items-center tw-justify-center"><svg width="22" height="22" viewBox="0 0 22 22" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4.43251 2.43991C4.75756 1.85336 5.61114 1.85336 5.93618 2.43991L6.20504 2.92507C6.48814 3.43591 6.91373 3.85593 7.43136 4.13533L7.92295 4.40067C8.51727 4.72146 8.51727 5.56386 7.92295 5.88465L7.43136 6.15C6.91373 6.42939 6.48814 6.84941 6.20504 7.36026L5.93618 7.84542C5.61114 8.43196 4.75756 8.43196 4.43251 7.84542L4.16365 7.36026C3.88055 6.84941 3.45496 6.42939 2.93734 6.15L2.44574 5.88466C1.85142 5.56386 1.85142 4.72146 2.44574 4.40067L2.93734 4.13533C3.45496 3.85593 3.88055 3.43591 4.16365 2.92507L4.43251 2.43991Z" fill="#7945E3"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M14.3682 7.3607C14.1212 5.78252 11.8288 5.75154 11.5381 7.32246L11.4971 7.54373C11.1062 9.65684 9.4112 11.2991 7.26323 11.6461C5.68737 11.9006 5.65478 14.1258 7.22252 14.4252L7.36639 14.4526C9.46813 14.854 11.1116 16.476 11.5183 18.5502L11.5621 18.7738C11.8827 20.4087 14.2535 20.4087 14.5741 18.7738L14.6083 18.5995C15.02 16.4996 16.6948 14.864 18.8268 14.4798C20.4505 14.1872 20.3615 11.87 18.7293 11.6281C16.4936 11.2966 14.7133 9.56574 14.3682 7.3607ZM13.074 16.6801C13.7707 15.1155 15.0092 13.8464 16.5583 13.0989C14.9841 12.4089 13.701 11.1839 12.9562 9.6505C12.25 11.1368 11.0415 12.3374 9.54467 13.0451C11.1214 13.7965 12.3782 15.0875 13.074 16.6801Z" fill="#7945E3"/> </svg> </span> </button> <div role="dialog" class="md:tw-absolute eco-popover-modal-mobile tw-z-[99999] md:tw-left-0 md:tw-top-0 md:-tw-translate-y-full md:tw-p-4 tw-bg-canvas-primary tw-border tw-border-stroke-secondary tw-hidden tw-shadow-lg tw-rounded-tl-md tw-rounded-tr-md md:tw-rounded-md" tabIndex="-1" data-popover-modal-target="popover"> <div class="max-md:eco-modal-section max-md:eco-modal-section--visible max-md:tw-flex"> <div class="max-md:eco-modal-body tw-pt-4 md:tw-pt-0 max-md:tw-min-h-0 max-md:tw-pt-0"> <p class="md:tw-w-44 tw-text-body-lg md:tw-text-body-xs"> This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating. </p> </div> </div> </div> <div class="eco-modal-backdrop" data-popover-modal-target="backdrop" data-action="click->popover-modal#close:stop"></div> </div> </h5> <div data-controller="review-summary-feedback" data-review-summary-feedback-api-key-value="d783d0d0ded4ab7a13c20f47533819a3" data-review-summary-feedback-feedback-submitted-class="tw-row-start-2 tw-col-start-1 md:tw-row-start-1 md:tw-col-start-2" data-review-summary-feedback-feedback-not-submitted-class="tw-col-start-2" class="tw-flex"> <div class="tw-flex" data-review-summary-feedback-target="buttonWrapper"> <div data-controller="popover-modal" data-popover-modal-focus-on-open-value="false" data-popover-modal-close-if-click-outside-value="true" data-popover-modal-backdrop-visible-class="max-md:eco-modal-backdrop--visible" data-popover-modal-popover-visible-class="max-md:eco-modal--open" data-action="keydown.esc->popover-modal#close click->popover-modal#nop:stop resize@window->popover-modal#close" class="tw-relative"> <button aria-label="Feedback" data-popover-modal-target="activator" data-action="click->popover-modal#toggle" class="tw-block tw-h-full tw-text-left tw-w-7"> <span role="img" class="tw-flex tw-items-center tw-justify-center"><svg xmlns="http://www.w3.org/2000/svg" width="4" height="14" fill="none"><path stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" d="M2.25 2.25a.75.75 0 1 0 0-1.5.75.75 0 0 0 0 1.5ZM2.25 7.75a.75.75 0 1 0 0-1.5.75.75 0 0 0 0 1.5ZM2.25 13.25a.75.75 0 1 0 0-1.5.75.75 0 0 0 0 1.5Z"/></svg></span> </button> <div role="dialog" class="md:tw-absolute eco-popover-modal-mobile tw-z-[99999] md:tw-right-0 tw-mt-1 md:tw-p-4 tw-bg-canvas-primary tw-border tw-border-stroke-secondary tw-hidden tw-shadow-lg tw-rounded-tl-md tw-rounded-tr-md md:tw-rounded-md" tabIndex="-1" data-popover-modal-target="popover"> <div class="max-md:eco-modal-section max-md:eco-modal-section--visible max-md:tw-flex"> <div class="max-md:eco-modal-body tw-pt-4 md:tw-pt-0 max-md:tw-min-h-0 max-md:tw-pt-0"> <ul class="tw-w-48"> <li> <button name="button" type="button" class="tw-block tw-w-full tw-text-left tw-text-body-lg md:tw-text-body-sm tw-text-fg-primary hover:tw-text-fg-highlight-primary" data-action="click->review-summary-feedback#helpful" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="app_details_page" data-element="helpful" data-element-group="review-summary-feedback">Helpful</button> </li> <li class="tw-mt-2"> <button name="button" type="button" class="tw-block tw-w-full tw-text-left tw-text-body-lg md:tw-text-body-sm tw-text-fg-primary hover:tw-text-fg-highlight-primary" data-action="click->review-summary-feedback#notHelpful" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="app_details_page" data-element="not-helpful" data-element-group="review-summary-feedback">Not helpful</button> </li> </ul> </div> </div> </div> <div class="eco-modal-backdrop" data-popover-modal-target="backdrop" data-action="click->popover-modal#close:stop"></div> </div> </div> <div data-review-summary-feedback-target="submittedWrapper" class="tw-self-center tw-hidden"> <p class="tw-text-body-sm tw-text-notifications-success-primary tw-bg-left tw-bg-no-repeat"> <span role="img"><svg class="tw-inline tw-mr-1" xmlns="http://www.w3.org/2000/svg" width="12" height="9" fill="none"><path fill="#157F3C" fill-rule="evenodd" d="M11.78.22a.75.75 0 0 1 0 1.06L4.53 8.53a.75.75 0 0 1-1.06 0L.22 5.28a.75.75 0 0 1 1.06-1.06L4 6.94 10.72.22a.75.75 0 0 1 1.06 0Z" clip-rule="evenodd"/></svg></span> Feedback submitted </p> </div> </div> </div> <div data-truncate-app-review-summary class="tw-mt-sm tw-text-body-md tw-text-fg-secondary"> <p data-truncate-content-copy> Merchants highly recommend this app for its seamless Shopify integration and efficient customer inquiry management, particularly praising its robust features like intuitive automation, macros, and a centralized communication system. The app is user-friendly with a straightforward setup and is responsive to feedback through regular updates. Support is frequently highlighted as professional and responsive, significantly enhancing customer service capabilities and operational efficiency. </p> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-md link-inline tw-hidden">Show more</button> </div> </div> </div> <div> <div class="tw-invisible" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-threshold="0.1" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="8" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="review-0"> </div> <div class="tw-pb-md md:tw-pb-lg tw-mb-md md:tw-mb-lg tw-pt-0 last:tw-pb-0 "> <div data-merchant-review="" data-review-content-id="1588500" class="lg:tw-grid lg:tw-grid-cols-4 lg:tw-gap-x-gutter--desktop"> <div class="tw-order-1 lg:tw-order-2 lg:tw-col-span-3 tw-overflow-x-auto"> <div class="tw-flex tw-items-center tw-justify-between tw-mb-md"> <div class="tw-flex tw-relative tw-space-x-0.5 tw-w-[88px] tw-h-md" aria-label="1 out of 5 stars" role="img"> <svg class="tw-fill-fg-primary tw-w-md tw-h-md" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-md tw-h-md" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8.00001 0.25C8.14003 0.24991 8.27727 0.289014 8.39621 0.362887C8.51515 0.43676 8.61103 0.542452 8.67301 0.668L10.555 4.483L14.765 5.095C14.9035 5.11511 15.0336 5.17355 15.1405 5.26372C15.2475 5.35388 15.3272 5.47218 15.3704 5.60523C15.4137 5.73829 15.4189 5.8808 15.3854 6.01665C15.352 6.1525 15.2812 6.27628 15.181 6.374L12.135 9.344L12.854 13.536C12.8777 13.6739 12.8624 13.8157 12.8097 13.9454C12.757 14.0751 12.6691 14.1874 12.5559 14.2697C12.4427 14.352 12.3087 14.401 12.1691 14.4111C12.0295 14.4212 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13.946C3.13805 13.8165 3.12252 13.6749 3.14601 13.537L3.86601 9.343L0.818012 6.374C0.717578 6.27632 0.646511 6.15247 0.612864 6.01647C0.579216 5.88047 0.584334 5.73777 0.627636 5.60453C0.670939 5.47129 0.750695 5.35284 0.857868 5.26261C0.96504 5.17238 1.09534 5.11397 1.23401 5.094L5.44401 4.483L7.32701 0.668C7.38899 0.542452 7.48488 0.43676 7.60382 0.362887C7.72276 0.289014 7.86 0.24991 8.00001 0.25ZM8.00001 2.695L6.61501 5.5C6.56123 5.6089 6.4818 5.70311 6.38356 5.77453C6.28531 5.84595 6.17119 5.89244 6.05101 5.91L2.95401 6.36L5.19401 8.544C5.28116 8.62886 5.34637 8.73365 5.384 8.84933C5.42163 8.96501 5.43056 9.0881 5.41001 9.208L4.88201 12.292L7.65101 10.836C7.75864 10.7794 7.87842 10.7499 8.00001 10.7499C8.12161 10.7499 8.24138 10.7794 8.34901 10.836L11.119 12.292L10.589 9.208C10.5685 9.0881 10.5774 8.96501 10.615 8.84933C10.6527 8.73365 10.7179 8.62886 10.805 8.544L13.045 6.361L9.94901 5.911C9.82883 5.89344 9.71471 5.84695 9.61647 5.77553C9.51822 5.70411 9.4388 5.6099 9.38501 5.501L8.00001 2.694V2.695Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-md tw-h-md" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8.00001 0.25C8.14003 0.24991 8.27727 0.289014 8.39621 0.362887C8.51515 0.43676 8.61103 0.542452 8.67301 0.668L10.555 4.483L14.765 5.095C14.9035 5.11511 15.0336 5.17355 15.1405 5.26372C15.2475 5.35388 15.3272 5.47218 15.3704 5.60523C15.4137 5.73829 15.4189 5.8808 15.3854 6.01665C15.352 6.1525 15.2812 6.27628 15.181 6.374L12.135 9.344L12.854 13.536C12.8777 13.6739 12.8624 13.8157 12.8097 13.9454C12.757 14.0751 12.6691 14.1874 12.5559 14.2697C12.4427 14.352 12.3087 14.401 12.1691 14.4111C12.0295 14.4212 11.8899 14.3921 11.766 14.327L8.00001 12.347L4.23401 14.327C4.1102 14.392 3.97068 14.4211 3.8312 14.411C3.69173 14.4009 3.55785 14.352 3.44469 14.2699C3.33154 14.1877 3.2436 14.0755 3.19083 13.946C3.13805 13.8165 3.12252 13.6749 3.14601 13.537L3.86601 9.343L0.818012 6.374C0.717578 6.27632 0.646511 6.15247 0.612864 6.01647C0.579216 5.88047 0.584334 5.73777 0.627636 5.60453C0.670939 5.47129 0.750695 5.35284 0.857868 5.26261C0.96504 5.17238 1.09534 5.11397 1.23401 5.094L5.44401 4.483L7.32701 0.668C7.38899 0.542452 7.48488 0.43676 7.60382 0.362887C7.72276 0.289014 7.86 0.24991 8.00001 0.25ZM8.00001 2.695L6.61501 5.5C6.56123 5.6089 6.4818 5.70311 6.38356 5.77453C6.28531 5.84595 6.17119 5.89244 6.05101 5.91L2.95401 6.36L5.19401 8.544C5.28116 8.62886 5.34637 8.73365 5.384 8.84933C5.42163 8.96501 5.43056 9.0881 5.41001 9.208L4.88201 12.292L7.65101 10.836C7.75864 10.7794 7.87842 10.7499 8.00001 10.7499C8.12161 10.7499 8.24138 10.7794 8.34901 10.836L11.119 12.292L10.589 9.208C10.5685 9.0881 10.5774 8.96501 10.615 8.84933C10.6527 8.73365 10.7179 8.62886 10.805 8.544L13.045 6.361L9.94901 5.911C9.82883 5.89344 9.71471 5.84695 9.61647 5.77553C9.51822 5.70411 9.4388 5.6099 9.38501 5.501L8.00001 2.694V2.695Z" /> </svg> </div> <div class="tw-text-body-xs tw-text-fg-tertiary"> Edited November 19, 2024 </div> </div> <div class="tw-text-body-md tw-text-fg-secondary" data-truncate-review> <div data-truncate-content-copy class="tw-mb-xs md:tw-mb-sm"> <p class="tw-break-words">We are updating our review as a warning to those considering Gorgias. After we left their platform, we endeavored to remove what is ours off of their platform per Privacy Concerns. Gorgias, once again, rather than addressing our concerns and working with us to resolve this very serious matter, is, in response, sending us form letters and sending us in circles (We have had other privacy concerns with them. See remainder of our review below). Buyer beware. Read their TOS to compare and to make decisions before signing onto their platform. </p> <p class="tw-break-words">We were with Gorgias for around 4 years. They were good in the beginning--had good support and the platform worked as it should. But, in this past year two we grew very disgruntled with them and could not wait for our term agreement to end with them. Reasons: they are very over-priced, their support is spotty (they have cut way back on support in the past couple of years) and they send you in circles, often not resolving the issue. We paid for their phone add-on and it never worked, despite many support tickets. The phone didn't ring to us, it glitched a lot, it was terrible. The platform itself is "noisy." And, one thing users should be very aware of: IF you forward an email from Gorgias to another person and then email the original sender your forwarded email will go to the original person! This is a nightmare for customer service. They did not listen to my complaint about this and sent me in endless circles, which is what they do. They tried to tell me Google does this, but it does not. Their fix? You have to manually erase the messages that fall below the one you are sending, which includes any forwarded messages. As a busy brand, I can tell you, remembering to comb my emails to make sure I haven't forwarded anything when answering back does not happen. What happens? Customers can see what you wrote in forwarded emails and it might not be something you want them to be privy to. We are so very glad to be done with Gorgias. We have moved away from Gorgias, and on to a better platform, that offers excellent customer service without any of these issues and is a lot less pricey. </p> </div> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-sm tw-text-label-sm tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-2 tw-decoration-fg-primary tw-hidden hover:tw-no-underline hover:tw-text-fg-highlight-primary">Show more</button> </div> </div> <div class="tw-order-2 lg:tw-order-1 lg:tw-row-span-2 tw-mt-md md:tw-mt-0 tw-space-y-1 md:tw-space-y-2 tw-text-fg-tertiary tw-text-body-xs"> <div class="tw-text-heading-xs tw-text-fg-primary tw-overflow-hidden tw-text-ellipsis tw-whitespace-nowrap" title="ThumbPRO"> ThumbPRO </div> <div>United States</div> <div>Almost 3 years using the app</div> </div> <div class="tw-order-last tw-flex tw-flex-col tw-items-end lg:tw-col-span-3" data-merchant-review-reply> <div class="tw-self-start tw-w-full tw-mt-md"> </div> <div class="tw-w-full tw-flex-grow tw-flex tw-flex-col tw-ml-md"> <div id="review-reply-393089" class="tw-border-l tw-border-solid tw-border-fg-disabled"> <div class="tw-ml-md"> <div> <div class="tw-text-body-xs tw-text-fg-tertiary tw-mb-sm"> Gorgias Inc. replied November 6, 2024 </div> </div> <div class="tw-text-body-sm tw-text-fg-tertiary" data-reply-id="393089" data-truncate-review="175"> <div class="tw-space-y-md" data-truncate-content-copy> <p>Thank you for sharing your honest and detailed feedback, ThumbPro! <br />We're sorry to hear that your experience with our platform and support did not meet your expectations. We take feedback like yours seriously and are committed to making improvements to better support our customers' needs. </p> </div> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-sm tw-text-label-sm tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-2 tw-decoration-fg-primary tw-hidden hover:tw-no-underline hover:tw-text-fg-highlight-primary">Show more</button> </div> </div> </div></div> </div> </div> <div class="tw-w-full tw-flex tw-justify-end tw-mt-md tw-gap-sm"> </div> </div> <div class="tw-invisible" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-threshold="0.1" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="9" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="review-1"> </div> <div class="tw-pb-md md:tw-pb-lg tw-mb-md md:tw-mb-lg tw-pt-0 last:tw-pb-0 "> <div data-merchant-review="" data-review-content-id="1529645" class="lg:tw-grid lg:tw-grid-cols-4 lg:tw-gap-x-gutter--desktop"> <div class="tw-order-1 lg:tw-order-2 lg:tw-col-span-3 tw-overflow-x-auto"> <div class="tw-flex tw-items-center tw-justify-between tw-mb-md"> <div class="tw-flex tw-relative tw-space-x-0.5 tw-w-[88px] tw-h-md" aria-label="5 out of 5 stars" role="img"> <svg class="tw-fill-fg-primary tw-w-md tw-h-md" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 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9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> <svg class="tw-fill-fg-primary tw-w-md tw-h-md" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 14.5751 12.6691 14.6874 12.5559 14.7697C12.4427 14.852 12.3087 14.901 12.1691 14.9111C12.0295 14.9212 11.8899 14.8921 11.766 14.827L8 12.847L4.234 14.827C4.11018 14.892 3.97066 14.9211 3.83119 14.911C3.69171 14.9009 3.55784 14.852 3.44468 14.7699C3.33152 14.6877 3.24359 14.5755 3.19081 14.446C3.13803 14.3165 3.12251 14.1749 3.146 14.037L3.866 9.843L0.817997 6.874C0.717563 6.77632 0.646496 6.65247 0.612848 6.51647C0.579201 6.38047 0.584318 6.23777 0.627621 6.10453C0.670924 5.97129 0.75068 5.85284 0.857852 5.76261C0.965025 5.67238 1.09533 5.61397 1.234 5.594L5.444 4.983L7.327 1.168C7.38898 1.04245 7.48486 0.93676 7.6038 0.862887C7.72274 0.789014 7.85998 0.74991 8 0.75Z" /> </svg> </div> <div class="tw-text-body-xs tw-text-fg-tertiary"> September 12, 2024 </div> </div> <div class="tw-text-body-md tw-text-fg-secondary" data-truncate-review> <div data-truncate-content-copy class="tw-mb-xs md:tw-mb-sm"> <p class="tw-break-words">After testing the app thoroughly, I have found that while there are some limitations, it's still a great app overall. I highly recommend it due to its intuitive and easy-to-use interface, as well as the great customer support Gorgias provides!</p> </div> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-sm tw-text-label-sm tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-2 tw-decoration-fg-primary tw-hidden hover:tw-no-underline hover:tw-text-fg-highlight-primary">Show more</button> </div> </div> <div class="tw-order-2 lg:tw-order-1 lg:tw-row-span-2 tw-mt-md md:tw-mt-0 tw-space-y-1 md:tw-space-y-2 tw-text-fg-tertiary tw-text-body-xs"> <div class="tw-text-heading-xs tw-text-fg-primary tw-overflow-hidden tw-text-ellipsis tw-whitespace-nowrap" title="Customflags.com"> Customflags.com </div> <div>United States</div> <div>28 days using the app</div> </div> <div class="tw-order-last tw-flex tw-flex-col tw-items-end lg:tw-col-span-3" data-merchant-review-reply> <div class="tw-self-start tw-w-full tw-mt-md"> </div> <div class="tw-w-full tw-flex-grow tw-flex tw-flex-col tw-ml-md"> <div id="review-reply-374234" class="tw-border-l tw-border-solid tw-border-fg-disabled"> <div class="tw-ml-md"> <div> <div class="tw-text-body-xs tw-text-fg-tertiary tw-mb-sm"> Gorgias Inc. replied September 16, 2024 </div> </div> <div class="tw-text-body-sm tw-text-fg-tertiary" data-reply-id="374234" data-truncate-review="175"> <div class="tw-space-y-md" data-truncate-content-copy> <p>Dear Team,</p> <p>Thank you so much for taking the time to provide such detailed feedback! We’re delighted to hear that you find our app intuitive and easy to use, and that our customer support team has met your expectations. We also appreciate your insights regarding the app’s limitations, and we’ll take them into account as we work on future improvements. </p> <p>If you have any further suggestions or need assistance, please feel free to reach out anytime! 🙏 </p> </div> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-sm tw-text-label-sm tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-2 tw-decoration-fg-primary tw-hidden hover:tw-no-underline hover:tw-text-fg-highlight-primary">Show more</button> </div> </div> </div></div> </div> </div> <div class="tw-w-full tw-flex tw-justify-end tw-mt-md tw-gap-sm"> </div> </div> <div class="tw-invisible" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-threshold="0.1" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="10" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="review-2"> </div> <div class="tw-pb-md md:tw-pb-lg tw-mb-md md:tw-mb-lg tw-pt-0 last:tw-pb-0 "> <div data-merchant-review="" data-review-content-id="1581217" class="lg:tw-grid lg:tw-grid-cols-4 lg:tw-gap-x-gutter--desktop"> <div class="tw-order-1 lg:tw-order-2 lg:tw-col-span-3 tw-overflow-x-auto"> <div class="tw-flex tw-items-center tw-justify-between tw-mb-md"> <div class="tw-flex tw-relative tw-space-x-0.5 tw-w-[88px] tw-h-md" aria-label="1 out of 5 stars" role="img"> <svg class="tw-fill-fg-primary tw-w-md tw-h-md" viewBox="0 0 16 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0.75C8.14001 0.74991 8.27725 0.789014 8.39619 0.862887C8.51513 0.93676 8.61102 1.04245 8.673 1.168L10.555 4.983L14.765 5.595C14.9035 5.61511 15.0335 5.67355 15.1405 5.76372C15.2475 5.85388 15.3271 5.97218 15.3704 6.10523C15.4137 6.23829 15.4189 6.3808 15.3854 6.51665C15.3519 6.6525 15.2811 6.77628 15.181 6.874L12.135 9.844L12.854 14.036C12.8777 14.1739 12.8624 14.3157 12.8097 14.4454C12.757 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14.2697C12.4427 14.352 12.3087 14.401 12.1691 14.4111C12.0295 14.4212 11.8899 14.3921 11.766 14.327L8.00001 12.347L4.23401 14.327C4.1102 14.392 3.97068 14.4211 3.8312 14.411C3.69173 14.4009 3.55785 14.352 3.44469 14.2699C3.33154 14.1877 3.2436 14.0755 3.19083 13.946C3.13805 13.8165 3.12252 13.6749 3.14601 13.537L3.86601 9.343L0.818012 6.374C0.717578 6.27632 0.646511 6.15247 0.612864 6.01647C0.579216 5.88047 0.584334 5.73777 0.627636 5.60453C0.670939 5.47129 0.750695 5.35284 0.857868 5.26261C0.96504 5.17238 1.09534 5.11397 1.23401 5.094L5.44401 4.483L7.32701 0.668C7.38899 0.542452 7.48488 0.43676 7.60382 0.362887C7.72276 0.289014 7.86 0.24991 8.00001 0.25ZM8.00001 2.695L6.61501 5.5C6.56123 5.6089 6.4818 5.70311 6.38356 5.77453C6.28531 5.84595 6.17119 5.89244 6.05101 5.91L2.95401 6.36L5.19401 8.544C5.28116 8.62886 5.34637 8.73365 5.384 8.84933C5.42163 8.96501 5.43056 9.0881 5.41001 9.208L4.88201 12.292L7.65101 10.836C7.75864 10.7794 7.87842 10.7499 8.00001 10.7499C8.12161 10.7499 8.24138 10.7794 8.34901 10.836L11.119 12.292L10.589 9.208C10.5685 9.0881 10.5774 8.96501 10.615 8.84933C10.6527 8.73365 10.7179 8.62886 10.805 8.544L13.045 6.361L9.94901 5.911C9.82883 5.89344 9.71471 5.84695 9.61647 5.77553C9.51822 5.70411 9.4388 5.6099 9.38501 5.501L8.00001 2.694V2.695Z" /> </svg> </div> <div class="tw-text-body-xs tw-text-fg-tertiary"> October 29, 2024 </div> </div> <div class="tw-text-body-md tw-text-fg-secondary" data-truncate-review> <div data-truncate-content-copy class="tw-mb-xs md:tw-mb-sm"> <p class="tw-break-words">Review stars is based on SUPPORT TEAM only! <br />Its fairly seamless to install. Seems ok but have only recently installed. <br />But the experience with their help desk is absolutely terrible today. <br />Started off with 'Joeferson' who was somewhat a help with delayed responses. Then Sharmaine comes in after 30 mins saying she needs a min to catch up. ok no problems, thinking we only got 1 step in so wont take long. 25 mins later I ask if she is still there with a reply so basic it was ridiculous. Replied with the obvious of 'yes I have'. I ask has it really take an hour for you to tell me the code needs to be on every page i was it installed? (face palm). <br />The asks me for a screen shot of the theme where I installed the code... ummm its not installed on the theme, surely you should know this? she replied with 'yes the content section, my bad!' wow... just wow. <br />anyway a hour later she replies saying it to complex for them and they need the email team to do it, but dont worry, the team will continue trouble shooting! <br />Over an hour wasted only to be told its to complex. Mind you this is only for the control center to be added to the website (what should be a simple issue). for an app that came recommended from my business coach, I think ill be asking for new recommendations because the support team they have on today don't know left from right. <br />I dont normally leave reviews, especially like this one. I know most app support teams jump from customer to customer but oh my gosh. <br />Extremely disappointed. </p> </div> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-sm tw-text-label-sm tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-2 tw-decoration-fg-primary tw-hidden hover:tw-no-underline hover:tw-text-fg-highlight-primary">Show more</button> </div> </div> <div class="tw-order-2 lg:tw-order-1 lg:tw-row-span-2 tw-mt-md md:tw-mt-0 tw-space-y-1 md:tw-space-y-2 tw-text-fg-tertiary tw-text-body-xs"> <div class="tw-text-heading-xs tw-text-fg-primary tw-overflow-hidden tw-text-ellipsis tw-whitespace-nowrap" title="Get After It"> Get After It </div> <div>Australia</div> <div>5 days using the app</div> </div> <div class="tw-order-last tw-flex tw-flex-col tw-items-end lg:tw-col-span-3" data-merchant-review-reply> <div class="tw-self-start tw-w-full tw-mt-md"> </div> <div class="tw-w-full tw-flex-grow tw-flex tw-flex-col tw-ml-md"> <div id="review-reply-390984" class="tw-border-l tw-border-solid tw-border-fg-disabled"> <div class="tw-ml-md"> <div> <div class="tw-text-body-xs tw-text-fg-tertiary tw-mb-sm"> Gorgias Inc. replied October 30, 2024 </div> </div> <div class="tw-text-body-sm tw-text-fg-tertiary" data-reply-id="390984" data-truncate-review="175"> <div class="tw-space-y-md" data-truncate-content-copy> <p>Hi there! <br />We regret the poor experience you had due to the delayed response time, and we apologize for any inconvenience this caused. We've followed up with you via email to provide further assistance and ensure your issue is resolved. Thank you for sharing your feedback—it helps us improve our service.</p> </div> <button name="button" type="submit" data-truncate-content-toggle="" class="tw-mt-sm tw-text-label-sm tw-text-fg-primary tw-underline tw-underline-offset-4 tw-decoration-2 tw-decoration-fg-primary tw-hidden hover:tw-no-underline hover:tw-text-fg-highlight-primary">Show more</button> </div> </div> </div></div> </div> </div> <div class="tw-w-full tw-flex tw-justify-end tw-mt-md tw-gap-sm"> </div> </div> </div> </div> </div> <div class="tw-invisible" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-threshold="0.1" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="11" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="reviews-end"> </div> </div> </div> </section> <div class="tw-container tw-grid tw-grid-cols-12 tw-gap-gutter--mobile lg:tw-gap-gutter--desktop tw-items-start"> <div class="tw-col-span-full lg:tw-col-span-3 lg:tw-sticky lg:tw-top-navOffset--desktop tw-mb-lg lg:tw-mb-0"> <h2 class="tw-text-heading-xl tw-mb-xl"> Support </h2> <p class="tw-mb-lg"> Gorgias Inc. can answer any questions you have about Gorgias. </p> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-secondary tw-whitespace-nowrap tw-px-4 tw-py-2 tw-text-link-sm" data-modal-open="AuthWithDomain" data-auth-intent="support"> Get support </button> </div> <div class="tw-col-span-full tw-flex tw-flex-col lg:tw-col-span-8 lg:tw-pl-gutter--desktop tw-gap-lg lg:tw-gap-2xl"> <section id="adp-developer" class="tw-bg-canvas-primary" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="12" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="developer-details" data-developer-support-email="support@gorgias.com"> <div class="tw-flex tw-flex-col tw-gap-lg lg:tw-gap-2xl"> <div class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-gap-x-gutter--desktop tw-border-t tw-border-t-stroke-secondary tw-pt-sm"> <h3 class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Developer </h3> <div class="tw-col-span-full sm:tw-col-span-3 tw-flex tw-flex-col tw-items-start tw-gap-xs"> <a class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="/partners/gorgias"> Gorgias Inc. </a> <div> <a target="_blank" rel="noopener noreferrer" class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://www.gorgias.com?utm_source=shop_app_store"> Website </a> </div> <p class="tw-text-fg-tertiary tw-text-body-md">180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US</p> </div> </div> <div class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-gap-x-gutter--desktop tw-border-t tw-border-t-stroke-secondary tw-pt-sm"> <h3 class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Resources </h3> <div class="tw-col-span-full sm:tw-col-span-3 tw-flex tw-flex-col tw-items-start tw-gap-xs"> <div> <a target="_blank" rel="noopener noreferrer" class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://www.gorgias.com/legal/privacy?utm_source=shop_app_store"> Privacy policy </a> </div> <div> <a target="_blank" rel="noopener noreferrer" class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 tw-font-[450] !tw-border-b" href="https://docs.gorgias.com?utm_source=shop_app_store"> FAQ </a> </div> </div> </div> <div class="tw-grid tw-grid-cols-4 tw-gap-x-gutter--mobile lg:tw-gap-x-gutter--desktop tw-border-t tw-border-t-stroke-secondary tw-pt-sm"> <p class="tw-col-span-full sm:tw-col-span-1 tw-text-heading-sm sm:tw-text-heading-xs tw-mb-xs sm:tw-mb-0"> Launched </p> <p class="tw-col-span-full sm:tw-col-span-3 tw-text-fg-secondary tw-text-body-md"> March 1, 2017 </p> </div> </div> </section> <section id="adp-permissions" class="tw-bg-canvas-primary" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="13" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="permissions-summary"> </section> </div> </div> <section id="adp-featured-in" class="tw-bg-canvas-secondary" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="14" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="featured-in"> <section class="tw-mt-xl tw-mb-3xl lg:tw-my-2xl tw-overflow-hidden tw-py-xl md:tw-py-2xl lg:tw-py-3xl"> <h2 class="tw-text-heading-xl tw-container tw-pb-lg lg:tw-pb-2xl">Featured in</h2> <div class="tw-container tw-flex tw-gap-gutter--mobile lg:tw-gap-gutter--desktop tw-snap-x md:tw-snap-none tw-overflow-x-auto tw-snap-mandatory"> <div class="tw-rounded-sm tw-overflow-hidden tw-min-h-fit tw-bg-cover tw-bg-center tw-aspect-[4/5] tw-snap-center tw-shrink-0 md:tw-shrink md:tw-aspect-[auto] tw-basis-4/5 md:tw-basis-2/3 tw-max-h-[400px]"> <a class="tw-relative tw-h-full tw-flex tw-flex-col tw-justify-end tw-group" href="https://apps.shopify.com/stories/merchant-tech-stack-true-botanicals?surface_detail=story_card&surface_type=app_details_page"> <img class="tw-absolute tw-h-full tw-w-full tw-transition tw-ease-out tw-duration-500 group-hover:tw-scale-[1.025] tw-object-cover" alt="" loading="lazy" decoding="async" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-true-botanicals/display-card-25b2cf1d5475039b7bfc3eda4bac44bf8d4dba802a642cfc72009b8d36261972.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-true-botanicals/display-card@2x-aae8b8745fb27c8225498f89880808228030c5621c0c82ae3d8729fee6362f2a.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/merchant-tech-stack-true-botanicals/display-card-25b2cf1d5475039b7bfc3eda4bac44bf8d4dba802a642cfc72009b8d36261972.webp" /> <div class="tw-relative tw-flex tw-flex-col tw-gap-md lg:tw-gap-lg tw-justify-between tw-w-full tw-pt-3xl tw-pb-xl tw-px-lg xl:tw-pt-5xl xl:tw-pb-2xl xl:tw-px-xl tw-text-fg-inverted-primary tw-bg-gradient-to-t tw-from-canvas-inverted-primary/90 "> <div> <h5 class="tw-text-heading-md tw-pb-xs"> Tech stack </h5> <h3 class="tw-text-heading-xl tw-text-pretty group-hover:tw-underline tw-underline-offset-[0.125em] tw-decoration-1">Vegan skincare brand True Botanicals</h3> </div> </div></a></div> <div class="tw-rounded-sm tw-overflow-hidden tw-min-h-fit tw-bg-cover tw-bg-center tw-aspect-[4/5] tw-snap-center tw-shrink-0 md:tw-shrink tw-basis-4/5 md:tw-basis-1/3 xl:tw-aspect-[1] tw-max-h-[400px]"> <a class="tw-relative tw-h-full tw-flex tw-flex-col tw-justify-end tw-group" href="https://apps.shopify.com/stories/guide-customer-support?surface_detail=story_card&surface_type=app_details_page"> <img class="tw-absolute tw-h-full tw-w-full tw-transition tw-ease-out tw-duration-500 group-hover:tw-scale-[1.025] tw-object-cover" alt="" loading="lazy" decoding="async" srcset="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-customer-support/display-card-09f24d38566862cb5ec7e2dd20074802af5c46a631678aa22176e3e085df0ed0.webp 1x, https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-customer-support/display-card@2x-09f0fa7f40562e43572ea6f03b3b790ca095915e2ef359e1965bab66a0710d70.webp 2x" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/merchant/story-pages/guide-customer-support/display-card-09f24d38566862cb5ec7e2dd20074802af5c46a631678aa22176e3e085df0ed0.webp" /> <div class="tw-relative tw-flex tw-flex-col tw-gap-md lg:tw-gap-lg tw-justify-between tw-w-full tw-pt-3xl tw-pb-xl tw-px-lg xl:tw-pt-5xl xl:tw-pb-2xl xl:tw-px-xl tw-text-fg-inverted-primary tw-bg-gradient-to-t tw-from-canvas-inverted-primary/90 "> <div> <h5 class="tw-text-heading-md tw-pb-xs"> Offer outstanding customer support </h5> <h3 class="tw-text-heading-xl tw-text-pretty group-hover:tw-underline tw-underline-offset-[0.125em] tw-decoration-1">Help out your shoppers with customer service apps.</h3> </div> </div></a></div> </div> </section> </section> <section id="adp-similar-apps" class="tw-bg-canvas-primary" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="AppDetailsController" data-waypoint-waypoint="15" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="similar-apps"> <div class="tw-container"> <section class="tw-w-full tw-flex tw-gap-gutter--mobile lg:tw-gap-x-gutter--desktop tw-flex-col tw-mt-lg md:tw-mt-xl xl:tw-mt-2xl" data-controller="recommended-apps"> <div class="tw-col-span-full lg:tw-col-span-3 tw-flex tw-flex-col tw-pb-sm md:tw-gap-xs sm:tw-gap-2xs"> <h2 class="tw-text-heading-xl"> More apps like this </h2> </div> <div class="tw-col-span-full lg:tw-col-span-8 lg:tw-col-start-5 xl:tw-col-span-9 xl:tw-col-start-4"> <div class="tw-grid tw-grid-flow-dense tw-gap-gutter--mobile lg:tw-gap-x-gutter--desktop tw-grid-cols-1 md:tw-grid-cols-2 xl:tw-grid-cols-3"> <div class="tw-w-full" data-controller="app-card" data-app-card-handle-value="tidio-chat" data-app-card-name-value="Tidio Live Chat & AI Chatbots" data-app-card-icon-url-value="https://cdn.shopify.com/app-store/listing_images/c9308d01d0e596807cd697bab16009a1/icon/COXAs-O_ioQDEAE=.png" data-app-card-app-link-value="https://apps.shopify.com/tidio-chat?surface_detail=helpdesk&surface_inter_position=1&surface_intra_position=1&surface_type=app_details" data-app-card-offer-token-value="" data-app-card-intra-position-value="" data-action=" app-comparison-wrapper:compare-mode-on@window->app-card#enableCompareMode app-comparison-wrapper:compare-mode-off@window->app-card#disableCompareMode app-comparison-wrapper:apps-updated@window->app-card#handleAppsUpdated "> <div class=" tw-relative tw-flex tw-gap-md tw-items-start tw-cursor-pointer tw-group [&.dimmed]:tw-opacity-[.5] tw-transition-opacity [&.dimmed]:tw-pointer-events-none tw-text-fg-primary " data-app-card-target="wrapper" data-action=" click->app-card#handleClick keydown->app-card#handleKeyDown " aria-pressed="false" role="button"> <figure class="tw-rounded-sm tw-overflow-hidden tw-shrink-0 tw-relative after:tw-content-[''] after:tw-absolute after:tw-inset-0 after:tw-rounded-sm tw-transition-transform group-hover:tw-scale-[1.025] tw-w-appIcon--sm after:tw-shadow-[inset_0_0_0_1px_rgba(0,0,0,0.1)]"> <img alt="" srcset="https://cdn.shopify.com/app-store/listing_images/c9308d01d0e596807cd697bab16009a1/icon/COXAs-O_ioQDEAE=.png?height=72&width=72 1x, https://cdn.shopify.com/app-store/listing_images/c9308d01d0e596807cd697bab16009a1/icon/COXAs-O_ioQDEAE=.png?height=144&width=144 2x" class="tw-block tw-relative tw-shrink-0 tw-w-appIcon--sm" src="https://cdn.shopify.com/app-store/listing_images/c9308d01d0e596807cd697bab16009a1/icon/COXAs-O_ioQDEAE=.png" /> </figure> <div class="tw-w-full tw-items-start tw-min-w-0 tw-gap-2xs tw-flex tw-flex-col"> <div class="tw-w-full tw-items-start tw-min-w-0 tw-gap-2xs tw-flex tw-flex-col"> <div class="tw-text-body-md -tw-mt-xs tw-transition-colors tw-text-fg-primary group-hover:tw-text-fg-highlight-primary "> <a href="https://apps.shopify.com/tidio-chat?surface_detail=helpdesk&surface_inter_position=1&surface_intra_position=1&surface_type=app_details" class=""> Tidio Live Chat & AI Chatbots </a> </div> <div class="tw-relative tw-flex tw-items-center tw-self-stretch tw-gap-xs tw-text-body-xs tw-text-fg-secondary"> <span> 4.6 <span class="tw-sr-only"> out of 5 stars</span> </span> <span class="tw-shrink-0 -tw-mt-2xs"><img aria-hidden="true" class="tw-w-[12px]" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/v2/icons/rating-star-a920190da874bfc184ab74449d2a5fd519e8bd717bdb24dbf918828da19bef13.svg" /></span> <span aria-hidden="true">(1,930)</span> <span class="tw-sr-only">1930 total reviews</span> <span class="">•</span> <span class="tw-overflow-hidden tw-whitespace-nowrap tw-text-ellipsis">Free plan available</span> </div> <div class="tw-text-body-xs tw-text-fg-tertiary"> Offer great service with AI chat bots, live chat, and helpdesk </div> </div> <div class="tw-border-none "> </div> </div> </div> </div> <div class="tw-w-full" data-controller="app-card" data-app-card-handle-value="chatway" data-app-card-name-value="Chatway Live Chat Support, FAQ" data-app-card-icon-url-value="https://cdn.shopify.com/app-store/listing_images/17e2a61657104d2ffed4486981037b5b/icon/CPqo3LDFs4EDEAE=.png" data-app-card-app-link-value="https://apps.shopify.com/chatway?surface_detail=helpdesk&surface_inter_position=1&surface_intra_position=2&surface_type=app_details" data-app-card-offer-token-value="" data-app-card-intra-position-value="" data-action=" app-comparison-wrapper:compare-mode-on@window->app-card#enableCompareMode app-comparison-wrapper:compare-mode-off@window->app-card#disableCompareMode app-comparison-wrapper:apps-updated@window->app-card#handleAppsUpdated "> <div class=" tw-relative tw-flex tw-gap-md tw-items-start tw-cursor-pointer tw-group [&.dimmed]:tw-opacity-[.5] tw-transition-opacity [&.dimmed]:tw-pointer-events-none tw-text-fg-primary " data-app-card-target="wrapper" data-action=" click->app-card#handleClick keydown->app-card#handleKeyDown " aria-pressed="false" role="button"> <figure class="tw-rounded-sm tw-overflow-hidden tw-shrink-0 tw-relative after:tw-content-[''] after:tw-absolute after:tw-inset-0 after:tw-rounded-sm tw-transition-transform group-hover:tw-scale-[1.025] tw-w-appIcon--sm after:tw-shadow-[inset_0_0_0_1px_rgba(0,0,0,0.1)]"> <img alt="" srcset="https://cdn.shopify.com/app-store/listing_images/17e2a61657104d2ffed4486981037b5b/icon/CPqo3LDFs4EDEAE=.png?height=72&width=72 1x, https://cdn.shopify.com/app-store/listing_images/17e2a61657104d2ffed4486981037b5b/icon/CPqo3LDFs4EDEAE=.png?height=144&width=144 2x" class="tw-block tw-relative tw-shrink-0 tw-w-appIcon--sm" src="https://cdn.shopify.com/app-store/listing_images/17e2a61657104d2ffed4486981037b5b/icon/CPqo3LDFs4EDEAE=.png" /> </figure> <div class="tw-w-full tw-items-start tw-min-w-0 tw-gap-2xs tw-flex tw-flex-col"> <div class="tw-w-full tw-items-start tw-min-w-0 tw-gap-2xs tw-flex tw-flex-col"> <div class="tw-text-body-md -tw-mt-xs tw-transition-colors tw-text-fg-primary group-hover:tw-text-fg-highlight-primary "> <a href="https://apps.shopify.com/chatway?surface_detail=helpdesk&surface_inter_position=1&surface_intra_position=2&surface_type=app_details" class=""> Chatway Live Chat Support, FAQ </a> </div> <div class="tw-relative tw-flex tw-items-center tw-self-stretch tw-gap-xs tw-text-body-xs tw-text-fg-secondary"> <span> 5.0 <span class="tw-sr-only"> out of 5 stars</span> </span> <span class="tw-shrink-0 -tw-mt-2xs"><img aria-hidden="true" class="tw-w-[12px]" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/v2/icons/rating-star-a920190da874bfc184ab74449d2a5fd519e8bd717bdb24dbf918828da19bef13.svg" /></span> <span aria-hidden="true">(323)</span> <span class="tw-sr-only">323 total reviews</span> <span class="">•</span> <span class="tw-overflow-hidden tw-whitespace-nowrap tw-text-ellipsis">Free plan available</span> </div> <div class="tw-text-body-xs tw-text-fg-tertiary"> Live chat & FAQ app. Live chat inbox for customer chat support </div> </div> <div class="tw-border-none "> </div> </div> </div> </div> <div class="tw-w-full" data-controller="app-card" data-app-card-handle-value="self-faq" data-app-card-name-value="Willdesk: Live Chat&AI Chatbot" data-app-card-icon-url-value="https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png" data-app-card-app-link-value="https://apps.shopify.com/self-faq?surface_detail=helpdesk&surface_inter_position=1&surface_intra_position=3&surface_type=app_details" data-app-card-offer-token-value="" data-app-card-intra-position-value="" data-action=" app-comparison-wrapper:compare-mode-on@window->app-card#enableCompareMode app-comparison-wrapper:compare-mode-off@window->app-card#disableCompareMode app-comparison-wrapper:apps-updated@window->app-card#handleAppsUpdated "> <div class=" tw-relative tw-flex tw-gap-md tw-items-start tw-cursor-pointer tw-group [&.dimmed]:tw-opacity-[.5] tw-transition-opacity [&.dimmed]:tw-pointer-events-none tw-text-fg-primary " data-app-card-target="wrapper" data-action=" click->app-card#handleClick keydown->app-card#handleKeyDown " aria-pressed="false" role="button"> <figure class="tw-rounded-sm tw-overflow-hidden tw-shrink-0 tw-relative after:tw-content-[''] after:tw-absolute after:tw-inset-0 after:tw-rounded-sm tw-transition-transform group-hover:tw-scale-[1.025] tw-w-appIcon--sm after:tw-shadow-[inset_0_0_0_1px_rgba(0,0,0,0.1)]"> <img alt="" srcset="https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png?height=72&width=72 1x, https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png?height=144&width=144 2x" class="tw-block tw-relative tw-shrink-0 tw-w-appIcon--sm" src="https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png" /> </figure> <div class="tw-w-full tw-items-start tw-min-w-0 tw-gap-2xs tw-flex tw-flex-col"> <div class="tw-w-full tw-items-start tw-min-w-0 tw-gap-2xs tw-flex tw-flex-col"> <div class="tw-text-body-md -tw-mt-xs tw-transition-colors tw-text-fg-primary group-hover:tw-text-fg-highlight-primary "> <a href="https://apps.shopify.com/self-faq?surface_detail=helpdesk&surface_inter_position=1&surface_intra_position=3&surface_type=app_details" class=""> Willdesk: Live Chat&AI Chatbot </a> </div> <div class="tw-relative tw-flex tw-items-center tw-self-stretch tw-gap-xs tw-text-body-xs tw-text-fg-secondary"> <span> 4.9 <span class="tw-sr-only"> out of 5 stars</span> </span> <span class="tw-shrink-0 -tw-mt-2xs"><img aria-hidden="true" class="tw-w-[12px]" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/v2/icons/rating-star-a920190da874bfc184ab74449d2a5fd519e8bd717bdb24dbf918828da19bef13.svg" /></span> <span aria-hidden="true">(782)</span> <span class="tw-sr-only">782 total reviews</span> <span class="">•</span> <span class="tw-overflow-hidden tw-whitespace-nowrap tw-text-ellipsis">Free plan available</span> </div> <div class="tw-text-body-xs tw-text-fg-tertiary"> Convert with helpdesk,help center, Email inbox,WhatsApp,FB,Ins </div> </div> <div class="tw-border-none "> </div> </div> </div> </div> </div> </div> </section> </div> </section> <!-- Global site tag (gtag.js) - Google Analytics --> <script> gtag('config', 'G-YWQ2E249NC'); </script> <script> !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('dataProcessingOptions', ['LDU'], 0, 0); fbq('init', '2893474334207834'); fbq('track', 'PageView'); </script> <noscript> <img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2893474334207834&ev=PageView&noscript=1"/> </noscript> </div> <div class="tw-pt-lg lg:tw-pt-2xl"> <div class="tw-bg-canvas-inverted-primary" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="app_details" data-waypoint-waypoint="0" data-waypoint-surface="app_details"> <div class="tw-container tw-flex tw-flex-col tw-items-center tw-gap-xl tw-py-2xl lg:tw-py-4xl"> <h2 class="tw-text-display-5 tw-text-fg-inverted-primary tw-text-center"> Want to add an app? </h2> <a class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-emphasis tw-px-6 tw-py-4 tw-text-link-md js-monorail-element-click-tracking tw-w-full sm:tw-w-auto" data-monorail-click="AppStoreElementClick" data-page-url="https://apps.shopify.com/helpdesk" data-page-type="app_details" data-element="get-started-btn" data-element-group="signup-free-trial" href="https://accounts.shopify.com/store-create?_s=b23b9e13-32c7-4d57-a6d0-8368d696f6bd&_y=0ab35ade-92e9-4aa9-a3bf-a75c7c1fb37b&locale=en&signup_page=https%3A%2F%2Fapps.shopify.com%2Fhelpdesk&signup_types%5B%5D=paid_trial_experience"> Try Shopify free for 3 days </a> </div> </div> </div> </div> </main> <footer class="tw-py-10 tw-text-body-md tw-bg-canvas-inverted-primary tw-text-fg-inverted-primary" data-section-name="footer" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="page_footer" data-waypoint-waypoint="16" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="page_footer"> <div class="tw-container"> <div class="tw-grid tw-grid-cols-2 tw-gap-y-12 lg:tw-grid-cols-5 tw-gap-md"> <div class="tw-col-span-2 lg:tw-col-span-1 tw-h-2xl"> <div class="tw-absolute tw-w-[40px] tw-h-[45px] [mask-image:url(merchant/footer/shopping-bag)] [mask-repeat:space] [mask-position:center] [mask-size:40px] tw-bg-fg-inverted-primary"></div> </div> <div class="tw-grid tw-auto-rows-min"> <h6 class="tw-text-heading-md tw-mb-6"> App categories </h6> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/sales-channels"> Sales channels </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/finding-products"> Finding products </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/selling-products"> Selling products </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/orders-and-shipping"> Orders and shipping </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/store-design"> Store design </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/marketing-and-conversion"> Marketing and conversion </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/store-management"> Store management </a> </div> <div class="tw-grid tw-auto-rows-min"> <h6 class="tw-text-heading-md tw-mb-6"> Top categories </h6> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/finding-products-sourcing-options-dropshipping"> Dropshipping </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/sales-channels-selling-online-marketplaces"> Marketplaces </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/marketing-and-conversion-social-trust-product-reviews"> Product reviews </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/marketing-and-conversion-upsell-and-bundles"> Upsell and bundles </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/marketing-and-conversion-marketing-email-marketing"> Email marketing </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/store-design-site-optimization-seo"> SEO </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/orders-and-shipping-shipping-solutions-shipping"> Shipping </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/categories/store-design-internationalization-currency-and-translation"> Currency and translation </a> </div> <div class="tw-grid tw-auto-rows-min"> <h6 class="tw-text-heading-md tw-mb-6"> Resources </h6> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://help.shopify.com/en/"> Shopify Help Center </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://shopify.dev/api"> API documentation </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://community.shopify.com/c/shopify-community-en/ct-p/en"> Shopify Community </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://community.shopify.com/c/events/eb-p/events_en"> Community Events </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/blog"> Shopify Blog </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/research/future-of-commerce"> Research </a> </div> <div class="tw-grid tw-auto-rows-min"> <h6 class="tw-text-heading-md tw-mb-6"> Shopify </h6> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/about"> About </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/careers"> Careers </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://investors.shopify.com/home/default.aspx"> Investors </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://news.shopify.com/"> Press and media </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/partners"> Partners </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/affiliates"> Affiliates </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/legal"> Legal </a> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://shopifystatus.com"> Service status </a> </div> </div> <hr class="tw-my-8"> <div class="tw-flex tw-flex-col-reverse lg:tw-flex-row lg:tw-flex lg:tw-justify-between"> <div class="lg:tw-flex lg:tw-flex-wrap lg:tw-gap-6"> <span class="tw-block tw-pt-md lg:tw-inline lg:tw-pt-0"> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/?auth=1"> Developer login </a> </span> <span class="tw-block tw-pt-md lg:tw-inline lg:tw-pt-0"> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/legal/terms"> Terms of service </a> </span> <span class="tw-block tw-pt-md lg:tw-inline lg:tw-pt-0"> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://www.shopify.com/legal/privacy"> Privacy policy </a> </span> <span class="tw-block tw-pt-md lg:tw-inline lg:tw-pt-0"> <a class="tw-block tw-py-1 tw-text-ellipsis tw-overflow-hidden hover:tw-underline hover:tw-decoration-[2px] hover:tw-underline-offset-[7px]" href="https://apps.shopify.com/sitemap"> Sitemap </a> </span> </div> <div class="tw-pb-md lg:tw-pb-0"> <div class="tw-flex tw-items-center"> <div class="tw-relative tw-w-[28px] tw-h-[28px] tw-mr-sm [mask-image:url(merchant/footer/globe)] [mask-repeat:no-repeat] [mask-position:center] [mask-size:28px] tw-bg-fg-inverted-primary"></div> <form action="https://apps.shopify.com/set_locale" accept-charset="UTF-8" method="post"><input type="hidden" name="authenticity_token" value="SBlSkPzCn-rylpIhhsFVBbNaiYyC_7P1WNneEJpKaVnmd262cSrEQNm417Ym3omc0UrUmKrMHSDbVTm11eYKzw" autocomplete="off" /> <select name="language" id="language" class="tw-bg-canvas-inverted-primary" aria-label="Change your language" onchange="this.form.submit();"><option value="cs">Čeština</option> <option value="da">Dansk</option> <option value="de">Deutsch</option> <option selected="selected" value="en">English</option> <option value="es">Español</option> <option value="fr">Français</option> <option value="it">Italiano</option> <option value="nl">Nederlands</option> <option value="nb">Norsk (bokmål)</option> <option value="pl">Polski</option> <option value="pt-BR">Português (Brasil)</option> <option value="pt-PT">Português (Portugal)</option> <option value="fi">Suomi</option> <option value="sv">Svenska</option> <option value="tr">Türkçe</option> <option value="th">ภาษาไทย</option> <option value="ja">日本語</option> <option value="zh-CN">简体中文</option> <option value="zh-TW">繁體中文</option> <option value="ko">한국어</option></select> </form></div> </div> </div> <span width="0" height="0" data-monorail-waypoint="AppStoreSurfaceWaypoint" data-waypoint-app-grouping-handle="page_footer" data-waypoint-waypoint="17" data-waypoint-surface="app_details" data-waypoint-surface-version="redesign" data-waypoint-surface-detail="end_of_page"></span> </div> </footer> <div id="ModalContainer"> <div id="ModalContents"> <div id="AuthWithDomain" class="eco-modal" data-can-open-from-location="true" role="dialog"> <div class="eco-modal-section" data-section="main"> <div class="eco-modal-header"> <h2 class="eco-modal-title"> Log in to your Shopify store </h2> <button class="eco-modal-close-action " aria-label="close modal"> <img class="tw-block tw-w-full tw-min-w-[16px]" aria-hidden="true" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-b200ad2b4407778f759569d5d832b5c20ed3f1719526941f66cc7444c74711bb.svg" /> </button> </div> <div class="eco-modal-body"> <div class="tw-pt-4 tw-text-body-md tw-text-fg-primary"> <form id="AuthLoginForm" action="/login/initiate_shopify_auth/helpdesk" accept-charset="UTF-8" method="post"><input type="hidden" name="authenticity_token" value="eSiGFC5e34nxE4Kgci4WcoclMykSiJZLqO-5Se8iIN7XRroyo7aEI9o9xzfSMcrr5TVuPTq7OJ4rY17soI5DSA" autocomplete="off" /> <input type="hidden" name="auth_intent" id="auth_intent" value="" autocomplete="off" /> <input type="hidden" name="id" id="id" value="" autocomplete="off" /> <input type="hidden" name="return_to" id="return_to" value="/helpdesk" autocomplete="off" /> <label class="tw-text-label-sm tw-block tw-pb-sm" for="Store URL"> Store URL </label> <input autocomplete="off" type="text" class='tw-input tw-form-input tw-block tw-w-full' id='AuthLoginShopInput' name='shop' placeholder="your-store.myshopify.com"> <p class="tw-text-body-sm tw-text-fg-secondary tw-mt-sm"> Don’t have a store yet? <a class="tw-group tw-text-link-sm tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b " href="https://accounts.shopify.com/store-create?_s=b23b9e13-32c7-4d57-a6d0-8368d696f6bd&_y=0ab35ade-92e9-4aa9-a3bf-a75c7c1fb37b&locale=en&signup_page=https%3A%2F%2Fapps.shopify.com%2Fhelpdesk&signup_types%5B%5D=paid_trial_experience"> Sign up</a> </p> </form> </div> </div> <div class="eco-modal-footer"> <div class="eco-modal-actions-container"> <div class="eco-modal-actions"> <div class="eco-modal-action-primary"> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-primary tw-w-full tw-whitespace-nowrap tw-px-6 tw-py-4 tw-text-link-md" disabled="disabled"> Log in </button> </div> </div> <div class="eco-modal-action-tertiary"> <a class="tw-group tw-text-link-sm tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b " href="https://apps.shopify.com/partner/login?return_path=%2Fhelpdesk"> Developer login</a> </div> </div> </div> </div> </div> <div id="IncompatibleInstallModal" class="eco-modal" role="dialog"> <div class="eco-modal-section" data-section="main"> <div class="eco-modal-header"> <h2 class="eco-modal-title"> This app isn’t compatible with your store </h2> <button class="eco-modal-close-action " aria-label="close modal"> <img class="tw-block tw-w-full tw-min-w-[16px]" aria-hidden="true" src="https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-b200ad2b4407778f759569d5d832b5c20ed3f1719526941f66cc7444c74711bb.svg" /> </button> </div> <div class="eco-modal-body"> <div class="tw-pt-4 tw-text-body-md tw-text-fg-secondary"> <p> Gorgias is only compatible with stores that: </p> <ul class="tw-list-disc tw-pt-2 tw-pl-6"> </ul> </div> </div> <div class="eco-modal-footer"> <div class="eco-modal-actions-container"> <div class="eco-modal-actions"> <div class="eco-modal-action-primary"> <button name="button" type="button" class="tw-rounded-full tw-cursor-pointer tw-no-underline tw-appearance-none tw-inline-block tw-text-center tw-border disabled:tw-cursor-not-allowed tw-outline-3 tw-outline-button-outline-focus focus:tw-outline tw-button-primary tw-w-full tw-whitespace-nowrap tw-px-6 tw-py-4 tw-text-link-md"> Close </button> </div> <div class="eco-modal-action-secondary"> <a target="_blank" rel="noopener noreferrer" class="tw-group tw-text-link-md tw-text-fg-primary hover:tw-text-fg-highlight-primary tw-no-underline tw-pb-2xs hover:tw-border-transparent tw-border-b-2 " href="https://help.shopify.com/en/manual/apps/app-compatibility"> Learn about app compatibility</a> </div> </div> </div> </div> </div> </div> </div> <div id="ModalBackdrop" class="eco-modal-backdrop" aria-hidden="true"></div> </div> </body> </html>