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Faster Value Realization At-a-Glance - Cisco

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id="eotTocToc">Table of Contents</h4> <ul> <li><a class="head1" href="#Turnyourtechnologyintobusinessvaluefaster" title="Turnyourtechnologyintobusinessvaluefaster">Turn your technology into business value faster</a></li> <li><a class="head1" href="#Benefits" title="Benefits">Benefits</a></li> <li><a class="head1" href="#Realizevaluefromdayone" title="Realizevaluefromdayone">Realize value from day one</a></li> <li><a class="head1" href="#Yourguidedjourneytooptimizedtechnologyadoption" title="Yourguidedjourneytooptimizedtechnologyadoption">Your guided journey to optimized technology adoption</a></li> <li><a class="head1" href="#Nextsteps" title="Nextsteps">Next steps</a></ul> </div> <!--<div id="eotTocSearch"></div> <div id="eotTocToc"></div> --> <script type="text/javascript"> cdc.util.ensureNamespace("cdc.rc.innerSearch"); cdc.rc.innerSearch.hintText = "Search"; cdc.util.ensureNamespace("cdc.rc.tableOfContents"); cdc.rc.tableOfContents.label = "Table of Contents"; </script> </section> 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class="pToC_Subhead1" style="page-break-after:auto">Turn your technology into business value faster</p> <p class="pBody">We recognize the difficulty you face in your effort to deliver innovation, securely to drive your digital transformation. Adopting new technologies can feel like a long, bumpy road, filled with delays. It may expose a lack of expertise and resources you need to complete key initiatives, or realize the full value of your technology deployments.</p> <p class="pBody">Sound familiar? We want to help you avoid the unforeseen twists and turns of technology adoption that can cause you to miss deadlines or force replanning. Our goal is to keep you on budget and on time with the resources you have.</p> <p class="pBody">Cisco<span class="Superscript"><sup class=" cSuperscript">&reg;</sup></span> Success Tracks is designed to help you remove the barriers preventing you from realizing the full value of your Cisco technology investments. We do this by providing you with a proven, guided adoption roadmap that connects you with the right expertise, digital insights, curated learning, and premium support, all through a unified digital experience, via our Cisco CX Cloud.</p> <p class="pBody">Success Tracks, with CX Cloud gives you a unified experience for planning and tracking hardware, software, and support across your campus, Wide Area Network (WAN) data center, compute, integrated secure operations, and collaboration solutions from Cisco.</p> <p class="pToC_Subhead1"><a name="_Toc157608339">Benefits</a></p> <p class="pBody">Success Tracks is a service that brings together all the essential capabilities necessary to:</p> <p class="pBulletCMT" style="font-style: normal; font-variant: normal; font-weight: normal;margin-bottom: 3pt; margin-right: 0pt; margin-top: 0pt; text-decoration: none; text-transform: none"><span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;position:relative;top:-.5pt">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Achieve faster value realization from your Cisco investments</p> <p class="pBulletCMT" style="font-style: normal; font-variant: normal; font-weight: normal;margin-bottom: 3pt; margin-right: 0pt; margin-top: 0pt; text-decoration: none; text-transform: none"><span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;position:relative;top:-.5pt">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Enjoy greater IT operational efficiency</p> <p class="pBulletCMT" style="font-style: normal; font-variant: normal; font-weight: normal;margin-bottom: 3pt; margin-right: 0pt; margin-top: 0pt; text-decoration: none; text-transform: none"><span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;position:relative;top:-.5pt">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Reduce risk across your network</p> <p class="pBulletCMT" style="font-style: normal; font-variant: normal; font-weight: normal;margin-bottom: 3pt; margin-right: 0pt; margin-top: 0pt; text-decoration: none; text-transform: none"><span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;position:relative;top:-.5pt">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp; </span></span>Build a network that supports your digital transformation</p> <p class="pTableCaptionCMT"><b>Table 1.<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></b>Where Success Tracks serves your IT operations</p> <div> <table border="1" cellpadding="6" cellspacing="0" width="100%" bordercolor="#ADADAD"> <thead> <tr valign="top" align="left"> <td> <p class="Cellhead1" style="page-break-after:auto"><span style="color:white">Activity</span></p> </td> <td> <p class="Cellhead1"><span style="color:white">Services</span></p> </td> <td> <p class="Cellhead1"><span style="color:white">Value</span></p> </td> </tr> </thead> <tbody> <tr valign="top" align="left"> <td> <p class="pChart_bodyCMT" style="font-style: normal; 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</span></span>Better planning </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Save time and effort </div> </td> </tr> <tr valign="top" align="left"> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Software updates</b></p> </td> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none">Configuration-based software compatibility assessments</p> </td> <td> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Better network performance </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Higher network uptime </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Avoid security gaps </div> </td> </tr> <tr valign="top" align="left"> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Case management</b></p> </td> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none">Interactive case management reporting</p> </td> <td> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Faster time to resolution </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Greater operational awareness </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Save time and effort </div> </td> </tr> <tr valign="top" align="left"> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Support continuity |</b></p> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Contract management</b></p> </td> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none">Consolidated view of contracts,<span style="letter-spacing:.65pt"> </span><span style="letter-spacing:-.1pt">coverage </span>and<span style="letter-spacing:.15pt"> </span>upcoming<span style="letter-spacing:.3pt"> </span><span style="letter-spacing:-.1pt">lifecycle milestones</span></p> </td> <td> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Maintain full support coverage </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Save time and effort </div> </td> </tr> <tr valign="top" align="left"> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Develop deeper IT skill sets</b></p> </td> <td> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Expert Resources:</b> includes 1:1 expert-led workshops and community discussion forums</p> <p class="pChart_bodyCMT" style="font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 3pt; margin-left: 3pt; margin-right: 3pt; margin-top: 3pt; text-align: left; text-decoration: none; text-indent: 0pt; text-transform: none"><b>Contextual Learning:</b> Mix of topical content and expert-led courses to support daily operations or certification prep</p> </td> <td> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Greater IT productivity </div> <div class=" pCellBulletCMT"> <span style="font-size:7.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;layout-grid-mode:line">●<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp; </span></span>Attract/retain top IT talent </div> </td> </tr> </tbody> </table> </div> <p class="pToC_Subhead1"><a name="_Toc157608340">Realize value from day one</a></p> <p class="pBody"><b>Success Tracks, enabled by CX Cloud</b></p> <p class="pBody"><img width="419" height="340" id="Picture 2" src="/c/dam/en/us/services/collateral/se/faster-value-realization-aag.docx/_jcr_content/renditions/faster-value-realization-aag_0.jpg" alt="Success Tracks delivers business value starting day one"/></p> <div class=" pDefault"> Figure 1. <span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>&nbsp; </div> <p class="FigureCaptionText">Success Tracks delivers business value starting day one</p> <p class="pToC_Subhead1"><a name="_Toc157608341">Your guided journey to optimized technology adoption</a></p> <p class="pBody">CX Cloud is the digital platform for Success Tracks. You can access and manage your Cisco technology use cases and Success Tracks services through a single pane of glass. This guided lifecycle journey connects you to Cisco experts and insights to simplify and accelerate technology adoption, while maintaining business resiliency and agility.</p> <p class="pBody" style="page-break-before:always"><b>Cisco CX Cloud – your digital connection to Cisco experts, with tailored resources for a personalized experience.</b></p> <p class="pBody"><img width="619" height="375" id="Picture 1" src="/c/dam/en/us/services/collateral/se/faster-value-realization-aag.docx/_jcr_content/renditions/faster-value-realization-aag_1.jpg" alt="A screenshot of a computerDescription automatically generated"/></p> <div class=" pDefault"> Figure 2. <span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>&nbsp; </div> <p class="FigureCaptionText">The Adoption Lifecycle dashboard in CX Cloud</p> <p class="pToC_Subhead1" style="page-break-after:auto"><a name="_Toc157608342">Next steps</a></p> <p class="pBody">For more information on this and other CX services, contact your Cisco CX representative, or Cisco Partner to help you choose the right level of service to accelerate your success. <a href="https://engage2demand.cisco.com/LP%3D32628?CCID=cc001428&amp;DTID=odicdc000509&amp;OID=otrsv019648">Request a call</a> or <a href="https://engage2demand.cisco.com/LP%3D32644">schedule a demo</a>.</p> <p class="pBody">&nbsp;</p> <p class="pBody">&nbsp;</p> <p class="pBody">&nbsp;</p> <p class="pBody">&nbsp;</p> </div> </body> </html> <cdc:do action="com.cisco.wem.framework.service.command.eotcontent.EOTResponsiveContent@3aad4d2f" returnTypedAs="eotResponsiveContainerVo" id="eotResponsiveContainerVo" /> <div class="row full visitedlinks" style="padding: 0px; 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