Kwaliteits- en servicenormen RDW

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Daarbij wil de RDW transparant zijn, (pro)actief, participerend en verantwoordelijk. Kortom een werkwijze die past in de huidige samenleving.</p> </div> </div> </div> <div class="article-body article-body-2b rte"> </div> </article> <aside class="main__article__aside"> <nav class="section-navigation js-navigation" aria-label="Zijnavigatie"> <h1> <a href="/over-rdw" rel="prev" aria-label="Over RDW"> <svg role="presentation" focusable="false" aria-hidden="true" class="icon"> <use xlink:href="/Assets/Rdw/Images/SVG/Icons/_symbols.svg?v=20250127.3-722cd0b#icon-back"></use> </svg>Over RDW </a> </h1> <h2> <a href="/over-rdw/kwaliteits--en-servicenormen" class="is-active" aria-current="true">Kwaliteits- en servicenormen</a> </h2> <ul> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/klantbeloften" class=" " >Klantbeloften</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/privacyverklaring" class=" " > Privacyverklaring RDW</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/toegankelijkheidsverklaring" class=" " >Toegankelijkheid</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/servicenormen" class=" " >Servicenormen</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/klachten" class=" " >Klachten</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/bezwaar-of-beroep-aantekenen" class=" " >Bezwaar maken</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/security-operations-center-soc" class=" " >Security Operations Center (SOC)</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/melden-van-datalekken" class=" " > Melden van datalekken</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/wet-openbaarheid-van-bestuur-wob" class=" " >Wet open overheid (Woo)</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/onderzoeken" class=" " >Onderzoeken en certificaten</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/inkoop-en-aanbestedingen" class=" " >Inkoop en aanbestedingen</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/factureren-aan-de-rdw-met-e-facturen" class=" " >E-facturen aan de RDW of Tolheffing</a> </li> <li class=""> <a href="/over-rdw/kwaliteits--en-servicenormen/meldpunt-vanuit-onze-toezichttaken" class=" " >Meldpunt vanuit onze toezichttaken</a> </li> </ul> </nav> </aside> </section> </main> <section class="csat-form unprintable"> <div class="csat-form__main"> <form class="csat-form__form"> <fieldset class="csat-form__score" aria-hidden="false" aria-expanded="true"> <legend> <h2 class="csat-form__score__title">Heeft deze informatie u geholpen?</h2> </legend> <ol class="csat-form__radio-list"> <li class="csat-form__radio"> <input id="csat-score-1" class="csat-form__input" type="radio" value="1" name="csat-score"> <label for="csat-score-1" class="csat-form__label"> <span class="csat-form__rating">niet goed</span> </label> </li> <li class="csat-form__radio"> <input id="csat-score-2" class="csat-form__input" type="radio" value="2" name="csat-score"> <label for="csat-score-2" class="csat-form__label"> <span class="csat-form__rating">beetje </span> </label> </li> <li class="csat-form__radio"> <input id="csat-score-3" class="csat-form__input" type="radio" value="3" name="csat-score"> <label for="csat-score-3" class="csat-form__label"> <span class="csat-form__rating">best goed</span> </label> </li> <li class="csat-form__radio"> <input id="csat-score-4" class="csat-form__input" type="radio" value="4" name="csat-score"> <label for="csat-score-4" class="csat-form__label"> <span class="csat-form__rating">goed</span> </label> </li> <li class="csat-form__radio"> <input id="csat-score-5" class="csat-form__input" type="radio" value="5" name="csat-score"> <label for="csat-score-5" class="csat-form__label"> <span class="csat-form__rating">erg goed</span> </label> </li> </ol> </fieldset> <fieldset aria-hidden="true" class="csat-form__feedback" aria-expanded="false"> <legend> <label for="csat-feedback-textarea"> Help onze website verbeteren. </label> </legend> <textarea id="csat-feedback-textarea" placeholder="We horen graag uw tips of suggesties. 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