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href="/web/20230330150114/https://www.hesa.ac.uk/about/what-we-do">Who we are and what we do</a><ul class="menu"><li class="first leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/what-we-do/designated-data-body">Designated Data Body for England</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/what-we-do/statutory-w-s-ni">Wales, Scotland and Northern Ireland</a></li> </ul></li> <li class="expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation">Compliance and regulation</a><ul class="menu"><li class="first expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection">Data protection</a><ul class="menu"><li class="first expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/notices">Collection notices</a><ul class="menu"><li class="first leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/notices/previous">Collection notices (historical)</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/data-protection/notices/dlhe-c14018">Collection notice (DLHE C14018)</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/notices/dlhe-c15018">Collection notice (DLHE C15018)</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/notices/dlhe-c16018">Collection notice (DLHE C16018)</a></li> </ul></li> <li class="expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/guidance">Data protection guidance for the HESA records</a><ul class="menu"><li class="first leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/guidance/LDLHE-faqs-graduates" title="">Frequently asked questions for HE leavers 2010/11 survey</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/guidance/LDLHE-faqs-providers" title="">Frequently asked questions for HE providers 2010/11 survey</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/guidance/LDLHE-agreement" title="">Data protection agreement between HESA and IFF Research</a></li> </ul></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/register">Data sharing register</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/rounding-and-suppression-anonymise-statistics">Rounding and suppression</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection/ucas-data">HESA's processing of UCAS data</a></li> </ul></li> <li class="expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/official-statistics">Official statistics</a><ul class="menu"><li class="first expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/official-statistics/pre-release">Pre-release access to official statistics</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/official-statistics/confidentiality">Statistical confidentiality policy</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/official-statistics/revisions">Revisions policy</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/official-statistics/engagement-strategy" title="HESA user engagement strategy for statistics">User engagement strategy</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/official-statistics/quality-report">Student record quality report</a></li> </ul></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/foi">Freedom of information</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/regulation/complaints">Complaints</a></li> </ul></li> <li class="expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/working-here" title="">Working here</a><ul class="menu"><li class="first last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/working-here/vacancies" title="">Current vacancies</a></li> </ul></li> <li class="last expanded"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website">Website and accessibility</a><ul class="menu"><li class="first leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/site-map" title="">Site map</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/terms">Terms of use</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/accessibility">Accessibility statement</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/cookies">Cookies</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/privacy">Privacy</a></li> <li class="leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/eduroam">eduroam</a></li> <li class="last leaf"><a href="/web/20230330150114/https://www.hesa.ac.uk/about/website/esignatures">HESA's use of electronic signatures</a></li> </ul></li> </ul></li> </ul> </div> </nav> </div> </div> <div class="content-main | col-2/3" id="after-nav-sub"> <div style="background-color: #1E355E; padding-left:5%; padding-right:5%; padding-top:2%; padding-bottom:2%; "> <p style="color: #ffffff;"><strong>HESA is now part of <a href="http://web.archive.org/web/20230330150114/https://www.jisc.ac.uk/" style="color: #ffffff;">Jisc</a>. Jisc is now the data controller of personal data previously controlled by HESA. Pages on the HESA website are being updated to reflect this change. Please see updated <a href="http://web.archive.org/web/20230330150114/https://www.hesa.ac.uk/about/website/privacy" style="color: #ffffff;">Privacy information</a>.</strong></p> </div> </p> <h2>Address</h2> <ul class="list-unbulleted"> <li>HESA<br/> 95 Promenade<br/> Cheltenham<br/> GL50 1HZ</li> </ul> <h2>Contact us</h2> <p><strong>Data record and collection enquiries</strong><br/> Our Liaison team of expert analysts are here to support you throughout the data collection process.<br/> <strong>E </strong><a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#e08c898189938f8ea088859381ce8183ce958b"><span class="__cf_email__" data-cfemail="fb97929a92889495bb939e889ad59a98d58e90">[email protected]</span></a> <br/> <strong>T </strong>+44 (0)1242 388 531</p> <p><strong>Open data and official statistics</strong><br/> We publish <a href="http://web.archive.org/web/20230330150114/https://www.hesa.ac.uk/data-and-analysis">data about UK higher education</a>. For questions about our open data and official statistics, including statistical bulletins, UK Performance Indicators and the Unistats dataset, historical publications or queries about linked HESA/NPD (National pupil database) data applications, please contact the team.<br/> <strong>E </strong><a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#7e111818171d171f12500d0a1f0a170d0a171d0d3e161b0d1f501f1d500b15"><span class="__cf_email__" data-cfemail="6d020b0b040e040c01431e190c19041e19040e1e2d05081e0c430c0e431806">[email protected]</span></a><br/> <strong>T </strong>+44 (0)1242 388 513 [option 2] </p> </p> <p><strong><a id="press" name="press"></a>Press office</strong><br/> We provide an enquiry <a href="http://web.archive.org/web/20230330150114/http://www.hesa.ac.uk/news/press">service</a> to members of the media regarding statistics on higher education in the UK.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#91e1e3f4e2e2fef7f7f8f2f4d1f9f4e2f0bff0f2bfe4fa"><span class="__cf_email__" data-cfemail="18686a7d6b6b777e7e717b7d58707d6b7936797b366d73">[email protected]</span></a> <br/> <strong>T </strong>+44 (0)1242 388 513 [option 6]<br/> Please note that telephone calls are handled by Microsoft Teams and may take several rings to connect.</p> <p><strong>Training</strong><br/> We deliver training on statutory data collection, submission and analysis. Contact us to discuss your <a href="http://web.archive.org/web/20230330150114/https://www.hesa.ac.uk/services/training">training</a> needs or any questions about an existing booking.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#a7d3d5c6cec9cec9c0e7cfc2d4c689c6c489d2cc"><span class="__cf_email__" data-cfemail="eb9f998a828582858cab838e988ac58a88c59e80">[email protected]</span></a> </p> </p> <p><strong>Finance</strong><br/> For questions or queries about sending or receiving payments and invoices to HESA and HESA Services.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#680e010609060b0d28000d1b0946090b461d03"><span class="__cf_email__" data-cfemail="6e0807000f000d0b2e060b1d0f400f0d401b05">[email protected]</span></a><br/> <strong>T </strong>+44 (0)1242 388 513 [option 4]</p> <p><strong>Complaints</strong><br/> If you are not happy with the service you have received from HESA, please read our <a href="http://web.archive.org/web/20230330150114/https://www.hesa.ac.uk/about/regulation/complaints">Complaints</a> process.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#6e0d01031e020f07001a1d2e060b1d0f400f0d401b05"><span class="__cf_email__" data-cfemail="2b4844465b474a42455f586b434e584a054a48055e40">[email protected]</span></a></p> <p><strong>Data protection</strong><br/> HESA holds information on students and staff in universities, higher education (HE) colleges and specialist providers in the UK. Full details on our policy can be found on our <a href="http://web.archive.org/web/20230330150114/https://www.hesa.ac.uk/about/regulation/data-protection">Data protection</a> page.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#a7c3c6d3c689d7d5c8d3c2c4d3cec8c9e7cfc2d4c689c6c489d2cc"><span class="__cf_email__" data-cfemail="462227322768363429322325322f2928062e23352768272568332d">[email protected]</span></a><br/> <strong>T </strong>+44 (0)1242 388 513 [option 5] </p> </p> <p><strong>Website</strong><br/> If you have any feedback or spot any errors on our website, please let our Communications team know.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#d4b7bbb9b9a1babdb7b5a0bdbbbaa794bcb1a7b5fab5b7faa1bf"><span class="__cf_email__" data-cfemail="9cfff3f1f1e9f2f5fffde8f5f3f2efdcf4f9effdb2fdffb2e9f7">[email protected]</span></a></p> <p><strong>Graduate Outcomes</strong><br/> If you are a graduate and have any questions about the Graduate Outcomes survey which are not answered on our dedicated website (<a href="http://web.archive.org/web/20230330150114/https://www.graduateoutcomes.ac.uk/">www.graduateoutcomes.ac.uk</a>), please email us.<br/> <strong>E</strong> <a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#91f8fff7fed1f6e3f0f5e4f0e5f4fee4e5f2fefcf4e2bff0f2bfe4fa"><span class="__cf_email__" data-cfemail="6801060e07280f1a090c1d091c0d071d1c0b07050d1b46090b461d03">[email protected]</span></a></p> <p>If you are a provider, please contact our Liaison team: <br/> <strong>E </strong><a href="/web/20230330150114/https://www.hesa.ac.uk/cdn-cgi/l/email-protection#95f9fcf4fce6fafbd5fdf0e6f4bbf4f6bbe0fe"><span class="__cf_email__" data-cfemail="98f4f1f9f1ebf7f6d8f0fdebf9b6f9fbb6edf3">[email protected]</span></a> <br/> <strong>T </strong>+44 (0)1242 388 531</p> <p><b>For all media enquiries relating to the Graduate Outcomes survey, please contact our press office above.</b></p> <p><strong>Data analytics service</strong><br/> Contact <a href="http://web.archive.org/web/20230330150114/http://www.jisc.ac.uk/analytics">Jisc Data Analytics</a> for any enquiries about purchasing a tailored dataset, data enquiry updates or licence renewals; and for existing customer support on tailored datasets, Heidi Plus or other products and services now offered by Jisc Data Analytics.</p> <h2>Find us</h2> <p><figure class="align-right size-medium"><img alt="The HESA offices in Cheltenham" class="media-element file-default" data-delta="1" data-fid="451" data-media-element="1" height="427" src="http://web.archive.org/web/20230330150114im_/https://www.hesa.ac.uk/files/web4.jpg" title="The HESA offices in Cheltenham" typeof="foaf:Image" width="640"/></figure></p> <p>We are based in Cheltenham town centre on the Promenade. The entrance to our building is just behind Neptune's fountain.</p> <h3>Visiting our office</h3> <p>HESA<br/> 95 Promenade<br/> Cheltenham<br/> GL50 1HZ</p> <p><strong>Directions from the railway station</strong></p> <p>Our office is around a 25 minute walk from Cheltenham Spa station. You can follow the Honeybourne Line - a disused railway line that's been turned into a cycle/walking path - which takes you from the station into town.</p> <p>There is a taxi rank at the station (taxis cost around £6-£7). You can also take bus route D from the station forecourt (ask the driver for the Chapel Walk stop).</p> <h3>Parking</h3> <p>There are a number of <a href="http://web.archive.org/web/20230330150114/http://en.parkopedia.co.uk/parking/locations/95_promenade_cheltenham_united_kingdom_gcnx0xz49mn" target="_blank">short-stay car parks</a> close to our office.</p> <p>You can also use the <a href="http://web.archive.org/web/20230330150114/http://www.gloucestershire.gov.uk/parkandride" target="_blank">Arle Court or Cheltenham Race Course park and rides</a>. Buses will take you into Cheltenham town centre.</p> <h3>Map</h3> <div class="embed-tableau"> <div> <iframe allowfullscreen="" frameborder="0" height="450" src="http://web.archive.org/web/20230330150114if_/https://www.google.com/maps/embed/v1/place?q=place_id:ChIJ41MFFpgbcUgRnbZBYyhc6p8&key=AIzaSyC-VJVxwqyE2g-wFPzX8U7wzXC7_EL7NP0" style="border:0" width="600"></iframe></div> </div> <style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style><style type="text/css"> </style> </div> <div class="content-aside | col-1/3 | col-reverse"> </div> </div> </div> </div> </div> <div class="cms-controls"> <ul class="action-links"></ul> </div> </div> </main> <footer role="contentinfo" class="footer-site"> <div class="banner"> <div class="wrap"> <div class="grid | grid-spaced | 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