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Airport Community App
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c-0.34-0.57-0.85-0.86-1.51-0.86c-1.74,0-3.27,1.92-3.27,4.13c0,1.5,0.66,2.41,1.76,2.41c0.75,0,1.29-0.27,2.19-1.1l-0.19,0.95 h1.5L55.97,29.6z M50.06,29.88c-0.32-0.32-0.56-0.42-0.9-0.42c-0.52,0-0.84,0.24-1.26,0.84l-0.36,0.51l0.22-1.2h-1.49l-1.16,6.24 h1.5l0.46-2.48c0.14-0.77,0.26-1.26,0.47-1.61c0.35-0.6,0.76-0.8,1.25-0.8c0.17,0,0.32,0.04,0.55,0.14L50.06,29.88z M45.92,27.1 h-4.26l-1.62,8.74h1.59l0.71-3.86h2.61l0.19-1.06h-2.6l0.52-2.76h2.66L45.92,27.1z"/> </g> </g> </switch> </svg> </a> </div> <div class="fra-grid"> <div class="fra-grid-row"> <fra-e-autocomplete class="fra-grid-col-mq1-12 fra-grid-col-mq4-10 fra-grid-offset-mq4-1" data-api-url="/en/_jcr_content.keywords.json" data-target-url="https://b2b.frankfurt-airport.com/en/search/searchresult.html" preserve-list-blur> <form action="https://b2b.frankfurt-airport.com/en/search/searchresult.html" class="fra-m-search__form" id="globalsearch" method="GET" name="globalsearch"> <input name="_charset_" type="hidden" value="UTF-8"/> <input autocomplete="off" class="fra-m-search__input fra-js-autocomplete__input" id="searchTerm" name="searchTerm" placeholder="Enter a search term" type="search"/> <button class="fra-m-search__reset fra-state-hidden fra-js-search__reset" type="button"> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-close"> </fra-e-icon> </button> <button class="fra-m-search__submit" type="submit"> <fra-e-icon class="fra-e-icon " icon-id="fra-icon-search"></fra-e-icon> </button> </form> <div class="fra-m-search__links"> <div class="fra-m-search__static-links fra-js-autocomplete__static"> <div class="fra-m-component"> </div> </div> <ul class="fra-e-autocomplete__list fra-js-autocomplete__list fra-state-hidden"></ul> </div> </fra-e-autocomplete> </div> </div> </fra-m-overlay> </fra-m-search> </fra-m-page-header> </fra-m-sticky-page-header-container> </div> <main class="fra-m-page-main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="jumbotron aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-jumbotron "> <a class="fra-m-jumbotron__link" data-gatracking='{"event":"gaEvent","eventCategory":"Jumbotron","eventAction":"Airport Community App","eventLabel":""}'> <fra-e-lazy-image src="/content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_wide.jpg./media_wide.jpg" alt="Airport-Community-App.jpg" srcset="/content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_wide.jpg.image_file.991.496.file/media_wide.jpg 991w, /content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_wide.jpg.image_file.1279.640.file/media_wide.jpg 1279w, /content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_wide.jpg.image_file.1280.640.file/media_wide.jpg 1280w" sizes="(min-width: 1280px) 1280px, 100vw" active-on-mq="3-5" class="fra-e-lazy-image fra-js-lazy-image" aspect-ratio="2:1"></fra-e-lazy-image> <fra-e-lazy-image src="/content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_square.jpg./media_square.jpg" alt="Airport-Community-App.jpg" srcset="/content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_square.jpg.image_file.319.319.file/media_square.jpg 319w, /content/dam/fraport-travel-b2b/b2b/airlines-touristik/Airport-Community-App.jpg/_jcr_content/renditions/media_square.jpg.image_file.767.767.file/media_square.jpg 767w" sizes="100vw" active-on-mq="1,2" class="fra-e-lazy-image fra-js-lazy-image" aspect-ratio="1:1"></fra-e-lazy-image> <!-- <noscript><img width="100%" src="" data-object-fit="false"></noscript> --> <div class="fra-m-jumbotron__text"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-6 fra-grid-col-mq4-5 fra-grid-col-mq5-4 fra-grid-offset-mq4-1 fra-grid-offset-mq5-1"> <h1 class="fra-h1"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right"> Airport Community App </span> </span> </h1> </div> </div> </div> </div> </a> </div> </div> <div class="contentNavigation aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-offset-mq5-1 fra-grid-col-mq5-10"> <div class="fra-m-component fra-m-content-navigation"> <fra-e-back-button class="fra-e-back-button" default-href="https://b2b.frankfurt-airport.com/en.html" default-label="Back" lang="en"> </fra-e-back-button> </div> </div> </div> </div> </div> <div class="siteNavigation navigation aem-GridColumn aem-GridColumn--default--12"></div> <div class="moduleHeading parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-module-heading fra-hide-in-crises"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-mq3-10 fra-grid-offset-mq5-1 fra-grid-col-mq5-10"> <h2 class="fra-h2">Airport Community App</h2> <h4 class="fra-h4"></h4> </div> </div> </div> </div> </div> <div class="contentTemplateText parbase aem-GridColumn aem-GridColumn--default--12"> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="text aem-GridColumn aem-GridColumn--default--12"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-2a8fc20d90" class="cmp-text"> <p>The Airport Community App offers employees at Frankfurt Airport a wide range of information in real time. A digital dashboard displays various information from terminal and flight operations (flight schedule data, waiting times at process points, etc.). The news section and much more information is available in a consolidated form and can be accessed at any time on mobile devices, enabling efficient planning of operational processes. </p> <p>If you have any questions, please don't hesitate to write us at <a href="mailto:communityapp@fraport.de" target="_blank" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"communityapp@fraport.de","eventLabel":"mailto:communityapp@fraport.de"}">communityapp@fraport.de</a>.</p> </div> </section> </div> </div> </div> </div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-00a6fd7b51" class="cmp-text"> <p><span><strong>If you don't have the Airport Community App yet:</strong><br /> </span></p> <ol> <li><span>Download and install the “Airport Community App” on your device.</span></li> <li><span>Enter your first and last names and your business email address. Your job title is optional.<br /> </span></li> <li><span><span>Click on “Continue” to receive a confirmation email with your PIN. </span></span></li> <li><span><span>Enter the PIN in the app. </span></span></li> <li><span><span>Congratulations, you’re good to go!</span></span></li> <li><span><span>You can configure your viewing preferences under “My Subscriptions” (using checkmarks). <br /> </span></span></li> <li><span><span>Configure push notifications so they will be sent when defined threshold values are exceeded (use checkmarks to select).</span></span></li> </ol> </div> </section> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">The main features at a glance</span> </span> </h2> </div> </div> </div> </div> </div> <div class="embed aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-offset-mq3-1 fra-grid-col-mq5-8 fra-grid-offset-mq5-2"> <iframe width="727" height="409" src="https://www.youtube.com/embed/HBuShWkjz-k" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div> </div> </div> </div> </div> <div class="headingHighlight parbase aem-GridColumn aem-GridColumn--default--12"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-9 fra-grid-col-mq4-7 fra-grid-col-mq5-5 fra-grid-offset-mq5-1"> <div class="fra-e-highlight-headline fra-m-component"> <h2 class="fra-h2"> <span class="fra-inline-background-left"> <span class="fra-inline-background-right">FAQ</span> </span> </h2> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-accordion-container" data-gaAnalytics='{"event":"gaEvent","eventCategory":"Accordion","eventAction":""}'> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <fra-m-accordion class="fra-m-accordion fra-m-accordion--white-section-header" exclusive="true"> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Can I register with my private email address?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Can I register with my private email address?"}'> <span class="fra-m-accordion__section-label">Can I register with my private email address?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-4f4fa26853" class="cmp-text"> <p>Please register using your business email address.<br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="I don’t have a smartphone or computer of my own. Can I use the app in any other way?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"I don’t have a smartphone or computer of my own. Can I use the app in any other way?"}'> <span class="fra-m-accordion__section-label">I don’t have a smartphone or computer of my own. Can I use the app in any other way?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-84a8d6f49d" class="cmp-text"> <p>Yes, you can also access the app using any computer's <a href="https://ca.airportlabs.com" target="_blank" title="https://ca.airportlabs.com" data-gatracking="{"event":"gaEvent","eventCategory":"TextLink","eventAction":"browser (external link)","eventLabel":"https://ca.airportlabs.com"}">browser (external link)</a> (see below).</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="The app is in English. Is it available in any other languages?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"The app is in English. Is it available in any other languages?"}'> <span class="fra-m-accordion__section-label">The app is in English. Is it available in any other languages?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-a7fa1abbec" class="cmp-text"> <p>No, for the time being the app is only available in English.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="How often do I have to renew my registration?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"How often do I have to renew my registration?"}'> <span class="fra-m-accordion__section-label">How often do I have to renew my registration?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-cfdae62adf" class="cmp-text"> <p>Please register again every two-and-a-half months.<br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Can the app access my contact list?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Can the app access my contact list?"}'> <span class="fra-m-accordion__section-label">Can the app access my contact list?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-910b68ea8c" class="cmp-text"> <p><span>No, the app is unable to access your phone’s or computer’s contact list.</span></p> <p><strong> </strong><em></em><u><sub><sup><strike></strike></sup></sub></u></p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Is the app able to tell where I’m located?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Is the app able to tell where I’m located?"}'> <span class="fra-m-accordion__section-label">Is the app able to tell where I’m located?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-3048222af5" class="cmp-text"> <p>Yes, but it won’t track your location unless you explicitly give it permission to do so.<br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Does the app store my IP address? "> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Does the app store my IP address? "}'> <span class="fra-m-accordion__section-label">Does the app store my IP address? </span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-9ced7d6bf5" class="cmp-text"> <p>No, the app doesn't monitor any IP addresses.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root section"> <div class="fra-m-accordion__section fra-js-accordion__section" id="Does the app capture any of my user data?"> <a href="#" class="fra-m-accordion__toggle fra-js-accordion__toggle" data-gatracking='{"event":"gaEvent","eventCategory":"Accordion","eventAction":"Open","eventLabel":"Does the app capture any of my user data?"}'> <span class="fra-m-accordion__section-label">Does the app capture any of my user data?</span> <fra-e-icon class="fra-e-icon fra-m-accordion__toggle-icon" icon-id="fra-icon-chevron-down"> </fra-e-icon> </a> <div class="fra-m-accordion__section-content"> <div class="text section"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-acf1a6aa15" class="cmp-text"> <p>Use of the app is anonymously monitored. Only the first and most recent times you access it are stored under your name.</p> </div> </section> </div> </div> </div> </div> </div> </div> </div> </div> </fra-m-accordion> </div> </div> </div> </div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-80b21f2296" class="cmp-text"> <p><em>Please use the Chrome, Firefox or Edge web browser.</em></p> </div> </section> </div> </div> </div> </div> </div> <div class="text aem-GridColumn aem-GridColumn--default--12"><div class="fra-m-component fra-m-richtext"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-10 fra-grid-col-mq5-10 fra-grid-offset-mq5-1"> <section> <div id="text-9aac3e7603" class="cmp-text"> <p>The content visualized in the Airport Community App at FRA reflects the initial Airport Operations<br /> Plan (iAOP).</p> <p>The iAOP is a first step toward achieving a full-fledged AOP in accordance with a shared, jointly agreed rolling plan. It is available to all airport stakeholders who have committed themselves to promoting awareness and creating a sound basis for making decisions on optimizing processes and the use of resources.</p> <p>The initial and final AOPs are part of the ongoing SESAR (= Single European Sky ATM Research) project of the European Union. They have been mandated for implementation at several European airports in accordance with European Commission Implementing Regulation no. 2021/116, Common Project 1 (CP1). The preparation and launch of the iAOP at FRA is cofounded by the Connecting Europe Facility, a key EU funding instrument for promoting growth, jobs, and competitiveness by means of targeted infrastructure investments.</p> <p> <br /> </p> </div> </section> </div> </div> </div> </div> </div> </div> </div> <div class="fra-js-refresh-root aem-GridColumn aem-GridColumn--default--12"> <div class="fra-m-component fra-m-next-best-activity"> <div class="fra-m-module-heading"> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-mq3-10 fra-grid-offset-mq5-1 fra-grid-col-mq5-10"> <h2 class="fra-h2">You may also be interested in</h2> </div> </div> </div> </div> <div class="fra-grid"> <div class="fra-grid-row"> <div class="fra-grid-col-mq1-12 fra-grid-col-mq3-4 fra-grid-col-mq5-3 fra-grid-offset-mq5-1" data-gaAnalytics='{"event":"gaEvent","eventCategory":"NextBestAction","eventAction":"You may also be interested in"}'> <div class="fra-m-text-image-teaser"> <a 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