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30.2667H7.40446V29.2444H6.38224V30.2667Z" fill="black"/> </symbol> </defs> </svg> <main class="single-template layout is-flex"> <div class="container container--post"> <article id="post-65039" class="post-65039 post type-post status-publish format-standard has-post-thumbnail hentry category-product-news tag-compliance tag-dora tag-dynatrace tag-trust-center h-entry"> <header class="post__header"> <img src="https://dt-cdn.net/images/half-wave-1920-53e1c04e4a.jpg" class="post__header--background" alt="Header background" /> <div class="title-wrapper"> <h1 class="post__title entry-title p-name">Beyond DORA compliance: How Dynatrace helps the financial sector stay resilient</h1> </div> <div class="post__meta"> <div class="post__meta--info"> <span class="post__meta--item">Published <time class="published post__date updated dt-published" datetime="2024-07-30T16:17:14+00:00"> July 30, 2024 </time> </span> <span class="post__meta--item">Updated <time class="updated post__date updated dt-published" datetime="2024-10-18T00:00:00+00:00"> October 18, 2024 </time> </span> <span class="post__meta--item">5 min read</span> </div> <div class="post__meta--author"> <div itemprop="image" class="author__avatar"> <a href="https://www.dynatrace.com/news/blog/author/kay-young/"> <img src="https://dt-cdn.net/wp-content/uploads/2024/04/1000042463-120x120.jpg" width="48" height="48" srcset="https://dt-cdn.net/wp-content/uploads/2024/04/1000042463-120x120.jpg 2x" alt="Kay Young" class="avatar avatar-48 wp-user-avatar wp-user-avatar-48 alignnone photo" /> </a> </div> <span class="author__name byline vcard h-card p-author" itemprop="name"> <span class="fn p-name"> <a href="https://www.dynatrace.com/news/blog/author/kay-young/">Kay Young</a> </span> </span> </div> <div class="post__categories"> <span class="post__categories--primary"><a href="https://www.dynatrace.com/news/category/product-news/" class="btn btn--pill">Product news</a></span> </div> </div> </header> <div class="post__content-wrapper post__content-wrapper--toc"> <aside class="post__content-sidebar"> <div class="table-of-contents"> <h3 class="t-p-small t-p-bold"> In this blog post </h3> <ol class="table-of-contents__list list"> <li class="table-of-contents__list-item"><a href="#the-dora-5-pillars" class="js-smoothScroll"><span class="table-of-contents__list-item-number">1.</span><span>The DORA 5 pillars</span></a></li> <li class="table-of-contents__list-item"><a href="#why-dynatrace-for-dora-compliance" class="js-smoothScroll"><span class="table-of-contents__list-item-number">2.</span><span>Why Dynatrace for DORA compliance</span></a></li> <li class="table-of-contents__list-item"><a href="#compliance-assistant-for-dora-compliance" class="js-smoothScroll"><span class="table-of-contents__list-item-number">3.</span><span>Compliance Assistant for DORA compliance </span></a></li> <li class="table-of-contents__list-item"><a href="#how-dynatrace-solves-key-pain-points-in-dora-compliance" class="js-smoothScroll"><span class="table-of-contents__list-item-number">4.</span><span>How Dynatrace solves key pain points in DORA compliance</span></a></li> <li class="table-of-contents__list-item"><a href="#whats-next" class="js-smoothScroll"><span class="table-of-contents__list-item-number">5.</span><span>What’s next</span></a></li> </ol> </div> </aside> <div itemprop="articleBody" class="js-post__content post__content e-content"> <p class="post__excerpt"> As financial institutions navigate the Digital Operational Resilience Act (DORA), the journey towards compliance presents significant challenges. This blog post explains how Dynatrace helps banks, insurance companies, investment firms, and others comply with the DORA requirements using analytics and automation based on observability and security data. </p> <p>The <a href="/news/blog/what-is-dora/">Digital Operational Resilience Act (DORA)</a> ensures that the European financial sector remains resilient during severe operational disruptions. DORA compliance is required of all organizations that fall under its jurisdiction by January 17, 2025.</p> <blockquote><p>Financial institutions have an increased compliance burden with DORA. We estimate that Dynatrace can automate 80% repetitive tasks introduced by DORA technical requirements using analytics and automation, based on observability and security data.*</p></blockquote> <p><sup>* Estimated from our analysis of the technical needs and recognition of the issues that our platform can potentially resolve.</sup></p> <h2 id="the-dora-5-pillars">The DORA 5 pillars</h2> <p>DORA consists of the following five pillars.</p> <ul class="list"> <li><strong>ICT Risk Management</strong>: Financial entities must effectively manage risks related to their information and communication technology (ICT) systems. This includes identifying, assessing, and mitigating risks to maintain operational resilience.</li> <li><strong>ICT Incident Reporting</strong>: Organizations must promptly report major ICT-related incidents to competent authorities. Transparency is crucial for addressing disruptions and preventing widespread impact.</li> <li><strong>Digital Operational Resilience Testing</strong>: Regular testing ensures systems can withstand cyber threats and operational disruptions. Robust testing practices enhance overall resilience.</li> <li><strong>ICT Third-Party Risk Management</strong>: Financial institutions must assess and manage risks associated with third-party service providers. Outsourcing ICT services requires diligent oversight to maintain resilience.</li> <li><strong>Information and Intelligence Sharing</strong>: Collaboration and information exchange among financial entities and ICT providers help combat cyber threats collectively. Sharing insights strengthens the sector’s defenses.</li> </ul> <h2 id="why-dynatrace-for-dora-compliance">Why Dynatrace for DORA compliance</h2> <p>The <a href="/platform/">Dynatrace<sup>®</sup> platform</a> offers a comprehensive solution for DORA compliance that helps you identify and address various pain points and requirements described in the DORA pillars. Observability and application security, driven by <a href="/platform/artificial-intelligence/">hypermodal Davis<sup>®</sup> AI</a>, help enhance the security of your systems, increase operational resiliency, effectively manage your risks, and reduce costs.</p> <p><span class="js-content-img"><img data-action="zoom"loading="lazy" decoding="async" class="alignnone size-full wp-image-65050" src="https://dt-cdn.net/wp-content/uploads/2024/07/DORA.png" alt="" width="1920" height="892" srcset="https://dt-cdn.net/wp-content/uploads/2024/07/DORA.png 1920w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-300x139.png 300w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-1024x476.png 1024w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-768x357.png 768w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-1536x714.png 1536w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-200x93.png 200w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-400x186.png 400w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-600x279.png 600w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-800x372.png 800w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-1000x465.png 1000w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-1200x558.png 1200w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-1400x650.png 1400w, https://dt-cdn.net/wp-content/uploads/2024/07/DORA-1600x743.png 1600w" sizes="(min-width: 900px) 900px, 100vw" /></span></p> <h2 aria-level="2" aria-level="2" id="compliance-assistant-for-dora-compliance"><span data-contrast="none">Compliance Assistant for DORA compliance</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":160,"335559739":80,"335559740":240}"> </span></h2> <p><span data-contrast="auto">Addressing DORA’s technical requirements is very labor-intensive without proper tooling and automation. Examples include complex mapping to technical requirements, analyzing and quickly acting on ICT incidents, and ensuring compliance across the whole critical ecosystem. Inefficient workarounds and custom tooling are often needed to achieve and maintain DORA compliance. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">Dynatrace addresses this need with the introduction of </span><a href="/hub/detail/compliance-assistant/"><span data-contrast="none">Compliance Assistant</span></a><span data-contrast="auto">, a tailored app that supports you in your efforts towards achieving DORA compliance by: </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul class="list"> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Automating repetitive and time-consuming tasks so your team can focus on creating value and innovation.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <ul class="list"> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Providing a tailored view of the important metrics and events so you can confidently navigate compliance requirements impacting your organization.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <ul class="list"> <li data-leveltext="" data-font="Symbol" data-listid="45" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Leveraging observability, security, and other capabilities of the Dynatrace platform with hypermodal Davis<sup>®</sup> AI.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><span class="js-content-img"><img data-action="zoom"loading="lazy" decoding="async" class="alignnone size-full wp-image-66253" src="https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767.png" alt="" width="2560" height="1440" srcset="https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767.png 2560w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-300x169.png 300w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-1024x576.png 1024w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-768x432.png 768w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-1536x864.png 1536w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-2048x1152.png 2048w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-200x113.png 200w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-400x225.png 400w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-600x338.png 600w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-800x450.png 800w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-1000x563.png 1000w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-1200x675.png 1200w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-1400x788.png 1400w, https://dt-cdn.net/wp-content/uploads/2024/07/10e5f3a4-362e-4e93-b2f6-ffd37e1d1767-1600x900.png 1600w" sizes="(min-width: 900px) 900px, 100vw" /></span></p> <h2 id="how-dynatrace-solves-key-pain-points-in-dora-compliance">How Dynatrace solves key pain points in DORA compliance</h2> <p>We analyzed the DORA pillars to understand the requirements they bring to our customers. Having end-to-end visibility across the entire IT environment and validating our findings with customers and partners, we identified four key pain points DORA surfaces and how we think Dynatrace helps turn them into opportunities to innovate while increasing security, resiliency, and efficiency.</p> <h3 id="complexity-of-digital-ecosystems">Complexity of digital ecosystems</h3> <p><strong>Pain point</strong>: Financial services operate in complex environments with numerous applications, hybrid cloud infrastructures, and third-party vendors. This complexity increases cybersecurity risks and complicates governance.</p> <p><strong>Addressed DORA pillars: </strong>ICT Risk Management, Digital Operational Resilience Testing, Managing ICT-Third Party Risk</p> <h4 id="the-dynatrace-solution">The Dynatrace solution</h4> <ul class="list"> <li><a href="https://docs.dynatrace.com/docs/shortlink/section-setup-and-configuration"><strong>Full-stack observability</strong></a>: To assist with DORA compliance, Dynatrace offers end-to-end visibility across the entire IT environment, including applications, cloud infrastructure, and third-party integrations. This holistic view simplifies the management of complex ecosystems, reducing cybersecurity risks and ensuring seamless governance.</li> <li><a href="https://docs.dynatrace.com/docs/shortlink/vulnerability-analytics-hub"><strong>Dynatrace Runtime Vulnerability Analytics</strong></a>: This feature provides AI-powered risk assessment and continuous real-time <a href="/news/blog/exposure-management-vs-vulnerability-management/">exposure management</a> throughout the entire application stack. It promptly alerts security teams about identified exposures and visualizes any affected dependencies using the platform’s topology map.</li> </ul> <h3 id="third-party-risk-management">Third-party risk management</h3> <p><strong>Pain point</strong>: Limited control over third-party ICT service providers requires robust risk assessment and continuous monitoring.</p> <p><strong>Addressed DORA pillars: </strong>Managing ICT-Third Party Risk</p> <h4 id="the-dynatrace-solution">The Dynatrace solution</h4> <ul class="list"> <li><strong>Runtime Vulnerability Analytics</strong>: Dynatrace continuously monitors third-party software for vulnerabilities, providing real-time detection and prioritization of exposures. This proactive approach ensures third-party risks are managed effectively, maintaining a strong security posture for DORA compliance.</li> <li><strong>Better Understanding of Third-Party ICT Risk</strong>: Dynatrace can detect and prioritize exposures in any monitored application, including third-party software like COTS and open source, eliminating the dependency on vendor-provided SBOMs.</li> </ul> <h3 id="resource-constraints">Resource constraints</h3> <p><strong>Pain point</strong>: DORA compliance demands skilled personnel, advanced technologies, and significant investment, often diverting resources from innovation and customer experience improvements.</p> <p><strong>Addressed DORA pillars: </strong>ICT Risk Management, ICT Incident Management</p> <h4 id="the-dynatrace-solution">The Dynatrace solution</h4> <ul class="list"> <li><strong>Automated Compliance Monitoring</strong>: Dynatrace automates compliance checks and reporting, reducing the need for extensive manual effort. This automation frees up valuable resources, allowing teams to focus on innovation and enhancing customer experiences.</li> <li><strong>Dynatrace Security Posture Management (SPM)</strong>: SPM can digitally and automatically verify technical requirements across different DORA requirements, assisting you in achieving compliance with minimal manual intervention.</li> </ul> <h3 id="integration-with-existing-processes">Integration with existing processes</h3> <p><strong>Pain point</strong>: DORA compliance must integrate seamlessly with existing risk management, incident response, and business continuity processes, which can be challenging and resource-intensive.</p> <p><strong>Addressed DORA pillars: </strong>ICT Incident Management, Information Sharing Arrangements</p> <h4 id="the-dynatrace-solution">The Dynatrace solution</h4> <ul class="list"> <li><strong>Seamless Integration</strong>: Dynatrace integrates with existing IT workflows and processes, ensuring compliance measures are part of daily operations. This seamless integration enhances efficiency and reduces the complexity of maintaining DORA compliance.</li> <li><a href="/platform/automation/"><strong>Continuous Digital Operational Resilience Testing</strong></a>: Dynatrace automates change impact analysis with Site Reliability Guardian, validating service-level objectives and security vulnerabilities before and after deployments to improve release quality.</li> </ul> <h2 id="whats-next">What’s next</h2> <p>Learn more about how Dynatrace assists with addressing DORA requirements and how Dynatrace complies with DORA in our <a href="/news/tag/dora/">DORA blog series</a>, and <strong>contact your Dynatrace account representative </strong>to find the best solution for your organization.</p> <section class='cta cta--theme--dark'><div class='cta__content'> Visit Dynatrace for Executives to learn how Dynatrace helps drive innovation, mitigate risk, and optimize cost.<br /> <div class='cta__buttons'><a class='btn btn--primary 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class="authorprofile "> <div class="authorbox"> <div itemprop="image" class="author__avatar"> <a href="/news/blog/author/kay-young/"> <img src="https://dt-cdn.net/wp-content/uploads/2024/04/1000042463-150x150.jpg" width="124" height="124" srcset="https://dt-cdn.net/wp-content/uploads/2024/04/1000042463.jpg 2x" alt="Kay Young" class="avatar avatar-124 wp-user-avatar wp-user-avatar-124 alignnone photo" /> </a> </div> <span class="author__name byline vcard h-card p-author" itemprop="name"> <span class="fn p-name"> <a href="/news/blog/author/kay-young/">Kay Young</a> </span> </span> <p class="author__social"> </p> </div> <div class="author__details"> <p class="t-h4 t-p-bold">The Author</p> <p class="author__description" itemprop="description"> Kay is an experienced product manager with a track record of leading product and innovation teams to deliver award-winning solutions. With over 15 years of experience spanning the financial, government, maritime and retail sectors, Kay brings a wealth of knowledge to her role. As a Senior Principal Product Manager at Dynatrace, she plays a pivotal role in ensuring compliance with relevant regulations and guidelines. Kay’s mission is to empower Dynatrace customers in regulated sectors, enabling them to leverage the latest innovations while maintaining strict adherence to compliance requirements. </p> </div> </div> <div class="legal-notice">Disclaimer: The views expressed on this blog are my own and do not reflect the views of Dynatrace LLC or its affiliates.</div> </footer> <div class="js-container container container--feed container--related" > <span class="container__header js-container-header" > You may also like </span> <div class="feed--grid feed--grid--3cols js-feed" > <a href="https://www.dynatrace.com/news/blog/the-dynatrace-journey-toward-dora-compliance/" id="63657" class="feeditem js-feeditem hentry h-entry post-63657 post type-post status-publish format-standard has-post-thumbnail category-product-news tag-certifications tag-compliance tag-data-protection tag-dora tag-dynatrace tag-privacy tag-security tag-trust-center"> <div class="feeditem__image feeditem__image--custom featured-image"> <img src="https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-300x169.png" srcset="https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-300x169.png 300w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-1024x576.png 1024w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-768x432.png 768w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-1536x864.png 1536w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-200x113.png 200w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-400x225.png 400w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-600x338.png 600w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-800x450.png 800w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-1000x563.png 1000w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-1200x675.png 1200w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version-1400x788.png 1400w, https://dt-cdn.net/wp-content/uploads/2024/04/Blog_-OTP-_DORA-Compliance_-high-res-version.png 1600w" sizes="(min-width: 768px) 50vw, (min-width: 992px) 25vw, 100vw" alt="DORA compliance" loading="lazy" width="800" height="450"> </div> <article class="feeditem__content feeditem__content--"> <div class="feeditem__content__header"> <div class="feeditem__meta"> </div> </div> <div class="feeditem__content__main"> <h2 class="feeditem__title entry-title p-name"> The Dynatrace journey toward DORA compliance </h2> </div> <div class="feeditem__content__footer"> <div class="author"> <span class="author__name byline vcard h-card p-author"> <span class="fn p-name"> By Kay Young - 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