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Customer Success Management: Get Expert Help with Marketing | Mailchimp
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"action":"context click", "label":"button:signup" }, this)"> Start Free Trial </a> </li> </noscript> </ul> </div> </section> <div class="iaNav__overlay side" data-behavior="iaNav:closeMenu"></div> </nav> <div class="iaNav__overlay top" data-behavior="iaNav:closeMenu"></div> </header> <main id="content" data-swiftype-index="true" tabindex="-1"> <section id="CPBFVkua0G8fcZwBJdk4J" class="p23hero module module--noPadding backgroundCoconut fs-unmask" data-module-id="p23Hero" data-entry-id="CPBFVkua0G8fcZwBJdk4J" data-behavior="p23Hero "> <div class="p23hero__content flex flex--columns-2 mainContent__media_fullbleed "> <div class="p23hero__copyContainer"> <div class="p23hero__copyHolder mainContainer__media_fullbleed"> <p class="p23hero__eyebrow copy-eyebrow margin--bottom-2"> Customer Success Management </p> <h1 class="h1">Get proactive guidance with your marketing to reach your goal</h1> <div class="p23hero__copy copy-large margin--top-3"> <p>It鈥檚 like having your very own Mailchimp insider. With select plans,* you get access to a team of expert Customer Success managers who proactively guide your marketing to help you reach your goals. </p> </div> <div class="flex flex--middle margin--top-5"> <div class="margin--right-3"> <a class="ctaPrimary" href="/pricing/marketing/" aria-label="Get started"> Get started </a> </div> </div> </div> </div> <div class="p23hero__mediaContainer__media_fullbleed"> <figure class="image__media_fullbleed"> <picture><source sizes="(min-width: 1600px) 1600px, 100vw" srcset="https://eep.io/images/yzco4xsimv0y/18qBe2G1nQruZYWD92O43a/6131401f99fb594ece34e950d35635d9/customer-success-header-image-min.png?w=1520&fm=avif&q=60" type="image/avif"><source sizes="(min-width: 1600px) 1600px, 100vw" srcset="https://eep.io/images/yzco4xsimv0y/18qBe2G1nQruZYWD92O43a/6131401f99fb594ece34e950d35635d9/customer-success-header-image-min.png?w=1520&fm=webp&q=70" type="image/webp"><img src="https://eep.io/images/yzco4xsimv0y/18qBe2G1nQruZYWD92O43a/6131401f99fb594ece34e950d35635d9/customer-success-header-image-min.png?w=1520&q=70" class=" mediaImage__image" sizes="(min-width: 1600px) 1600px, 100vw" alt="A woman in her home office, reaching out to her Mailchimp Customer Success manager via her computer." width="1438" height="1144"></picture> </figure> </div> </div> </section> <section class="p23FlexibleHighlight module backgroundCoconut fs-unmask" id="E8hb5BguCETVawADajfbR" data-behavior="p23FlexibleHighlight" data-module-id="p23FlexibleHighlight" data-entry-id="E8hb5BguCETVawADajfbR"> <div class="module--content align--center flex--mobile-reverse"> <div class="column column1"> <figure class="image" data-animate="fade-up-in"><picture><source sizes="(min-width: 88.888888888889em) 640px, (min-width: 62em) 45vw, 85vw" srcset="https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=640&fm=avif&q=60 640w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=842&fm=avif&q=60 842w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=1280&fm=avif&q=60 1280w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=1684&fm=avif&q=60 1684w" type="image/avif"><source sizes="(min-width: 88.888888888889em) 640px, (min-width: 62em) 45vw, 85vw" srcset="https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=640&fm=webp&q=70 640w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=842&fm=webp&q=70 842w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=1280&fm=webp&q=70 1280w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=1684&fm=webp&q=70 1684w" type="image/webp"><img src="https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=640&q=70" srcset="https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=640&q=70 640w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=842&q=70 842w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=1280&q=70 1280w, https://eep.io/images/yzco4xsimv0y/4hWv0kpTOqtODqH3z9A9qK/f1975d89a40b726d833f3594343b80ba/strategic-partner-min.png?w=1684&q=70 1684w" sizes="(min-width: 88.888888888889em) 640px, (min-width: 62em) 45vw, 85vw" loading="lazy" alt="A group of people sitting at a desk speaking to their Customer Success manager." width="1270" height="880"></picture></figure> </div> <div class="column column2"> <h2 class="h2">A strategic partner that doesn't leave you guessing</h2> <p>Why wonder if your business uses Mailchimp to its fullest potential? Just ask one of our skilled experts. Our Customer Success managers proactively approach your questions and concerns about our platform to help you meet your marketing ambitions.</p> </div> </div> </section> <section class="p23FlexibleHighlight module backgroundSquash fs-unmask" id="789vl6TBOFe8Y9y6MVQFKB" data-behavior="p23FlexibleHighlight" data-module-id="p23FlexibleHighlight" data-entry-id="789vl6TBOFe8Y9y6MVQFKB"> <div class="module--content align--center"> <div class="column column1"> <h2 class="h2">Mailchimp offers a direct line to strategic guidance</h2> <p>No one has the time to fall into a rabbit hole of resources or information. Our Customer Success team provides fast access to personalized one-on-one consultations to identify your business needs, establish new goals, and create a personalized success plan. </p> </div> <div class="column column2"> <h2 class="h2">Here鈥檚 what to expect</h2> <p></p> <ul><li>Our Customer Success managers (CSMs) start with a review and assessment of your marketing efforts.</li></ul> <p></p> <ul><li>CSMs then use milestone meetings to check progress, provide industry updates, and suggest next steps for you.</li></ul> </div> </div> </section> <section class="p23FlexibleHighlight module fs-unmask" id="6RqfJXqYzLz9YNwBjs180P" data-behavior="p23FlexibleHighlight" data-module-id="p23FlexibleHighlight" data-entry-id="6RqfJXqYzLz9YNwBjs180P"> <div class="module--content align--center"> <div class="column column1"> <figure class="image" data-animate="fade-up-in"><picture><source sizes="(min-width: 88.888888888889em) 640px, (min-width: 62em) 45vw, 85vw" srcset="https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=640&fm=avif&q=60 640w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=842&fm=avif&q=60 842w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=1280&fm=avif&q=60 1280w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=1684&fm=avif&q=60 1684w" type="image/avif"><source sizes="(min-width: 88.888888888889em) 640px, (min-width: 62em) 45vw, 85vw" srcset="https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=640&fm=webp&q=70 640w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=842&fm=webp&q=70 842w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=1280&fm=webp&q=70 1280w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=1684&fm=webp&q=70 1684w" type="image/webp"><img src="https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=640&q=70" srcset="https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=640&q=70 640w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=842&q=70 842w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=1280&q=70 1280w, https://eep.io/images/yzco4xsimv0y/2bG94LcQQdKJgoOsFGdvas/d2db16a452b19f48b850dc885e08f4a2/next-level-min.png?w=1684&q=70 1684w" sizes="(min-width: 88.888888888889em) 640px, (min-width: 62em) 45vw, 85vw" loading="lazy" alt="A Customer Success manager helping another individual with their marketing strategy." width="1270" height="880"></picture></figure> </div> <div class="column column2"> <h2 class="h2">We鈥檝e got a plan to get you to the next level</h2> <p>No healthy business stops striving for success. Our Customer Success team is always thinking about what鈥檚 ahead of you, not just what鈥檚 directly in front of you. Mailchimp Customer Success managers provide guidance tailored to your long-term goals. We鈥檒l hit the ground running, together.</p> </div> </div> </section> <section id="3Fzjtnhh7No1Xw3tgFJDfQ" class="p23Accordion module fs-unmask" data-behavior="p23Accordion" data-module-id="p23Accordion" data-entry-id="3Fzjtnhh7No1Xw3tgFJDfQ" data-context-text="FAQs"> <div class="module--content"> <h2 class="h2 p23Accordion__title"> FAQs </h2> <ul class="p23Accordion__list"> <li class="p23AccordionItem" data-behavior="p23Accordion:item" data-context-text="What is customer success?" data-component-id="p23AccordionItem" data-entry-id="6rFq0w0OYTVx96CjbP6ngD"> <h3> <button type="button" data-behavior="p23Accordion:item-toggle" data-target="p23Accordion-0-6rFq0w0OYTVx96CjbP6ngD" aria-expanded="false" class="p23AccordionItem__button copy-large flex flex--middle padding--top-4 padding--bottom-4" id="p23AccordionItem-0-6rFq0w0OYTVx96CjbP6ngD" aria-controls="p23AccordionItem-sect-0-6rFq0w0OYTVx96CjbP6ngD"> <span> What is customer success? </span> <span class="p23AccordionItem__icon" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" class="icon icon--plusRound" width="26.2000008" height="26.2000008" viewbox="0 0 26.2000008 26.2000008"> <path fill="#241C15" d="M13.1 26.2c-7.223 0-13.1-5.876-13.1-13.1s5.877-13.1 13.1-13.1 13.1 5.876 13.1 13.1-5.877 13.1-13.1 13.1zm0-25c-6.562 0-11.9 5.339-11.9 11.9s5.338 11.9 11.9 11.9 11.9-5.339 11.9-11.9-5.338-11.9-11.9-11.9z"></path> <path class="icon__element icon__element--horizontal-bar" fill="#241C15" d="M8.636 12.5h8.929v1.199h-8.929z"></path> <path class="icon__element icon__element--vertical-bar" fill="#241C15" d="M12.5 8.636h1.2v8.928h-1.2z"></path> </svg> </span></button> </h3> <div class="p23AccordionItem__description" data-behavior="accordion:content" data-name="p23Accordion-0-6rFq0w0OYTVx96CjbP6ngD" id="p23AccordionItem-sect-0-6rFq0w0OYTVx96CjbP6ngD" role="region" aria-labelledby="p23AccordionItem-0-6rFq0w0OYTVx96CjbP6ngD"> <div class="p23AccordionItem__copy copy-small copy-prose"> <p>Customer success is all about making sure customers are happy and successful with a product or service, and going the extra mile to help them make the most out of their purchase. A customer success role involves checking in with customers, offering support and advice for achieving their goals, and being there to solve any problems they might have.</p> </div> </div> </li> <li class="p23AccordionItem" data-behavior="p23Accordion:item" data-context-text="What is customer success management?" data-component-id="p23AccordionItem" data-entry-id="2scdj1diDvkJedCrS2mpd1"> <h3> <button type="button" data-behavior="p23Accordion:item-toggle" data-target="p23Accordion-1-2scdj1diDvkJedCrS2mpd1" aria-expanded="false" class="p23AccordionItem__button copy-large flex flex--middle padding--top-4 padding--bottom-4" id="p23AccordionItem-1-2scdj1diDvkJedCrS2mpd1" aria-controls="p23AccordionItem-sect-1-2scdj1diDvkJedCrS2mpd1"> <span> What is customer success management? </span> <span class="p23AccordionItem__icon" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" class="icon icon--plusRound" width="26.2000008" height="26.2000008" viewbox="0 0 26.2000008 26.2000008"> <path fill="#241C15" d="M13.1 26.2c-7.223 0-13.1-5.876-13.1-13.1s5.877-13.1 13.1-13.1 13.1 5.876 13.1 13.1-5.877 13.1-13.1 13.1zm0-25c-6.562 0-11.9 5.339-11.9 11.9s5.338 11.9 11.9 11.9 11.9-5.339 11.9-11.9-5.338-11.9-11.9-11.9z"></path> <path class="icon__element icon__element--horizontal-bar" fill="#241C15" d="M8.636 12.5h8.929v1.199h-8.929z"></path> <path class="icon__element icon__element--vertical-bar" fill="#241C15" d="M12.5 8.636h1.2v8.928h-1.2z"></path> </svg> </span></button> </h3> <div class="p23AccordionItem__description" data-behavior="accordion:content" data-name="p23Accordion-1-2scdj1diDvkJedCrS2mpd1" id="p23AccordionItem-sect-1-2scdj1diDvkJedCrS2mpd1" role="region" aria-labelledby="p23AccordionItem-1-2scdj1diDvkJedCrS2mpd1"> <div class="p23AccordionItem__copy copy-small copy-prose"> <p>Customer Success Management (CSM) is a customer-centric approach to managing customer relationships. It focuses on proactively identifying, understanding and meeting customer needs in order to maximize customer satisfaction, loyalty and retention. Customer success management is an integrated process that combines customer service, sales, marketing and support to ensure customers achieve their goals and get the most value out of their products or services. CSM can also involve providing customers with customized solutions, tailored support and ongoing education to ensure they are getting the most out of their purchases.</p> </div> </div> </li> <li class="p23AccordionItem" data-behavior="p23Accordion:item" data-context-text="What is a customer success manager?" data-component-id="p23AccordionItem" data-entry-id="72dmlphDpjsxF63AC6VnZ2"> <h3> <button type="button" data-behavior="p23Accordion:item-toggle" data-target="p23Accordion-2-72dmlphDpjsxF63AC6VnZ2" aria-expanded="false" class="p23AccordionItem__button copy-large flex flex--middle padding--top-4 padding--bottom-4" id="p23AccordionItem-2-72dmlphDpjsxF63AC6VnZ2" aria-controls="p23AccordionItem-sect-2-72dmlphDpjsxF63AC6VnZ2"> <span> What is a customer success manager? </span> <span class="p23AccordionItem__icon" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" class="icon icon--plusRound" width="26.2000008" height="26.2000008" viewbox="0 0 26.2000008 26.2000008"> <path fill="#241C15" d="M13.1 26.2c-7.223 0-13.1-5.876-13.1-13.1s5.877-13.1 13.1-13.1 13.1 5.876 13.1 13.1-5.877 13.1-13.1 13.1zm0-25c-6.562 0-11.9 5.339-11.9 11.9s5.338 11.9 11.9 11.9 11.9-5.339 11.9-11.9-5.338-11.9-11.9-11.9z"></path> <path class="icon__element icon__element--horizontal-bar" fill="#241C15" d="M8.636 12.5h8.929v1.199h-8.929z"></path> <path class="icon__element icon__element--vertical-bar" fill="#241C15" d="M12.5 8.636h1.2v8.928h-1.2z"></path> </svg> </span></button> </h3> <div class="p23AccordionItem__description" data-behavior="accordion:content" data-name="p23Accordion-2-72dmlphDpjsxF63AC6VnZ2" id="p23AccordionItem-sect-2-72dmlphDpjsxF63AC6VnZ2" role="region" aria-labelledby="p23AccordionItem-2-72dmlphDpjsxF63AC6VnZ2"> <div class="p23AccordionItem__copy copy-small copy-prose"> <p>A customer success manager is a professional who works closely with customers of a product or service to ensure their success and customer satisfaction. Most customer success managers also serve as the main point of contact, working to understand the customer's needs and providing guidance and support. Their ultimate goal is to foster a long-term relationship by delivering exceptional experiences and addressing any concerns or issues that may arise.</p> </div> </div> </li> <li class="p23AccordionItem" data-behavior="p23Accordion:item" data-context-text="How can a customer success manager help my business?" data-component-id="p23AccordionItem" data-entry-id="5V7R7DOHIJtih5dLhcZvAA"> <h3> <button type="button" data-behavior="p23Accordion:item-toggle" data-target="p23Accordion-3-5V7R7DOHIJtih5dLhcZvAA" aria-expanded="false" class="p23AccordionItem__button copy-large flex flex--middle padding--top-4 padding--bottom-4" id="p23AccordionItem-3-5V7R7DOHIJtih5dLhcZvAA" aria-controls="p23AccordionItem-sect-3-5V7R7DOHIJtih5dLhcZvAA"> <span> How can a customer success manager help my business? </span> <span class="p23AccordionItem__icon" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" class="icon icon--plusRound" width="26.2000008" height="26.2000008" viewbox="0 0 26.2000008 26.2000008"> <path fill="#241C15" d="M13.1 26.2c-7.223 0-13.1-5.876-13.1-13.1s5.877-13.1 13.1-13.1 13.1 5.876 13.1 13.1-5.877 13.1-13.1 13.1zm0-25c-6.562 0-11.9 5.339-11.9 11.9s5.338 11.9 11.9 11.9 11.9-5.339 11.9-11.9-5.338-11.9-11.9-11.9z"></path> <path class="icon__element icon__element--horizontal-bar" fill="#241C15" d="M8.636 12.5h8.929v1.199h-8.929z"></path> <path class="icon__element icon__element--vertical-bar" fill="#241C15" d="M12.5 8.636h1.2v8.928h-1.2z"></path> </svg> </span></button> </h3> <div class="p23AccordionItem__description" data-behavior="accordion:content" data-name="p23Accordion-3-5V7R7DOHIJtih5dLhcZvAA" id="p23AccordionItem-sect-3-5V7R7DOHIJtih5dLhcZvAA" role="region" aria-labelledby="p23AccordionItem-3-5V7R7DOHIJtih5dLhcZvAA"> <div class="p23AccordionItem__copy copy-small copy-prose"> <p>A customer success manager can help your business in a variety of ways. They can help you identify potential pain points and opportunities, develop business strategy to improve use of a tool or product, and provide personalized customer support. They can also help you develop processes and systems to ensure that you are receiving the best possible service and experience. Additionally, they can help gather your customer feedback to ensure that the product always remains useful for long term success. </p> </div> </div> </li> <li class="p23AccordionItem" data-behavior="p23Accordion:item" data-context-text="What does a customer success manager do?" data-component-id="p23AccordionItem" data-entry-id="1MuvqeZAYnKVc1NPwsg0nc"> <h3> <button type="button" data-behavior="p23Accordion:item-toggle" data-target="p23Accordion-4-1MuvqeZAYnKVc1NPwsg0nc" aria-expanded="false" class="p23AccordionItem__button copy-large flex flex--middle padding--top-4 padding--bottom-4" id="p23AccordionItem-4-1MuvqeZAYnKVc1NPwsg0nc" aria-controls="p23AccordionItem-sect-4-1MuvqeZAYnKVc1NPwsg0nc"> <span> What does a customer success manager do? </span> <span class="p23AccordionItem__icon" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" class="icon icon--plusRound" width="26.2000008" height="26.2000008" viewbox="0 0 26.2000008 26.2000008"> <path fill="#241C15" d="M13.1 26.2c-7.223 0-13.1-5.876-13.1-13.1s5.877-13.1 13.1-13.1 13.1 5.876 13.1 13.1-5.877 13.1-13.1 13.1zm0-25c-6.562 0-11.9 5.339-11.9 11.9s5.338 11.9 11.9 11.9 11.9-5.339 11.9-11.9-5.338-11.9-11.9-11.9z"></path> <path class="icon__element icon__element--horizontal-bar" fill="#241C15" d="M8.636 12.5h8.929v1.199h-8.929z"></path> <path class="icon__element icon__element--vertical-bar" fill="#241C15" d="M12.5 8.636h1.2v8.928h-1.2z"></path> </svg> </span></button> </h3> <div class="p23AccordionItem__description" data-behavior="accordion:content" data-name="p23Accordion-4-1MuvqeZAYnKVc1NPwsg0nc" id="p23AccordionItem-sect-4-1MuvqeZAYnKVc1NPwsg0nc" role="region" aria-labelledby="p23AccordionItem-4-1MuvqeZAYnKVc1NPwsg0nc"> <div class="p23AccordionItem__copy copy-small copy-prose"> <p>Customer success managers work to onboard new customers, offer product demonstrations, and provide training and resources. They proactively communicate with customers, maintain customer relationships, keep an eye on their accounts to look out for blockers or struggles, and identify solutions that match the customer's goals. Additionally, they act as a liaison between customers and internal teams, addressing customer concerns and advocating for their needs. Overall, their role is to foster satisfaction and build long-term relationships.</p> </div> </div> </li> </ul> </div> </section> <div class="p23Headliner module backgroundPeppercorn fs-unmask" id="70a32gi2ts1d83H8GfDG4M" data-behavior="p23Headliner" data-module-id="p23Headliner" data-entry-id="70a32gi2ts1d83H8GfDG4M" data-context-text="Millions of users trust us with their email marketing. You can too."> <div class="module--content module--content-8of12 align--center"> <h2 class="h2">Millions of users trust us with their email marketing. You can too.</h2> <div class="flex flex--middle margin--top-5 ctas__wrapper"> <div> <a class="ctaPrimary" href="/pricing/marketing/" aria-label="Get started"> Get started </a> </div> </div> </div> </div> <div class="p23Headliner module backgroundApricot module--reducedPadding fs-unmask" id="4crk2Qxs27r9jvuAKoqHQJ" data-behavior="p23Headliner" data-module-id="p23Headliner" data-entry-id="4crk2Qxs27r9jvuAKoqHQJ"> <div class="module--content module--content-float-left"> <div class=" copy-legal"> <p>* <strong>Disclaimers</strong></p> <ol> <li>Customer Success is included with select custom plans that spend at least $299 per month with Mailchimp</li> <li>All calls with the Mailchimp customer success team are currently only available in English. 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