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class="hottags"> <h1>Hot Discussions topics</h1> <p class="frontpageheatmap"><a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/authority" title="536 topics" rel="tag" style="font-size: 13.3959810875pt;">authority</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/blog" title="787 topics" rel="tag" style="font-size: 16.6595744681pt;">Blog</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/claim" title="539 topics" rel="tag" style="font-size: 13.4349881797pt;">claim</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/claiming" title="182 topics" rel="tag" style="font-size: 8.79314420804pt;">claiming</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/error" title="121 topics" rel="tag" style="font-size: 8pt;">error</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/index" title="261 topics" rel="tag" style="font-size: 9.82033096927pt;">index</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/indexing" title="427 topics" rel="tag" style="font-size: 11.9787234043pt;">Indexing</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/links" title="208 topics" rel="tag" style="font-size: 9.13120567376pt;">Links</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/not" title="149 topics" rel="tag" style="font-size: 8.36406619385pt;">not</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/ping" title="967 topics" rel="tag" style="font-size: 19pt;">Ping</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/posts" title="138 topics" rel="tag" style="font-size: 8.22104018913pt;">posts</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/problem" title="163 topics" rel="tag" style="font-size: 8.54609929078pt;">Problem</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/tags" title="177 topics" rel="tag" style="font-size: 8.72813238771pt;">tags</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/technorati" title="150 topics" rel="tag" style="font-size: 8.37706855792pt;">technorati</a> <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/tags/update" title="243 topics" rel="tag" style="font-size: 9.58628841608pt;">update</a> </p> </div> <div class="hottags"> <h1>Hot FAQ topics</h1> <p class="frontpageheatmap"><a href="/web/20090818040016/http://support.technorati.com/faq/tags/account" title="12 topics" rel="tag" style="font-size: 19pt;">Account</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/authority" title="8 topics" rel="tag" style="font-size: 14.1111111111pt;">Authority</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/blogclaim" title="9 topics" rel="tag" style="font-size: 15.3333333333pt;">BlogClaim</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/claim" title="3 topics" rel="tag" style="font-size: 8pt;">Claim</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/duplicate" title="5 topics" rel="tag" style="font-size: 10.4444444444pt;">Duplicate</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/embed" title="4 topics" rel="tag" style="font-size: 9.22222222222pt;">Embed</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/indexing" title="11 topics" rel="tag" style="font-size: 17.7777777778pt;">Indexing</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/link" title="12 topics" rel="tag" style="font-size: 19pt;">Link</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/linkcount" title="7 topics" rel="tag" style="font-size: 12.8888888889pt;">LinkCount</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/links" title="9 topics" rel="tag" style="font-size: 15.3333333333pt;">Links</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/ping" title="6 topics" rel="tag" style="font-size: 11.6666666667pt;">Ping</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/remove" title="4 topics" rel="tag" style="font-size: 9.22222222222pt;">Remove</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/tag" title="5 topics" rel="tag" style="font-size: 10.4444444444pt;">Tag</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/tags" title="5 topics" rel="tag" style="font-size: 10.4444444444pt;">Tags</a> <a href="/web/20090818040016/http://support.technorati.com/faq/tags/widget" title="6 topics" rel="tag" style="font-size: 11.6666666667pt;">Widget</a> </p> </div> </div> <div id="main" class="contact"> <h1>Support</h1> <div id="navtabs"> <ul id="tabs"> <li><a href="/web/20090818040016/http://support.technorati.com/"><span>Main</span></a></li> <li><a href="/web/20090818040016/http://support.technorati.com/discussions"><span>Discussions</span></a></li> <li><a href="/web/20090818040016/http://support.technorati.com/faq"><span>FAQ</span></a></li> <li><a href="/web/20090818040016/http://support.technorati.com/guidelines/"><span>Blog Quality Guidelines</span></a></li> <li><a href="siteguide"><span>Site Guide</span></a></li> <li class="active"><span>Troubleshooting</span></li> </ul> </div> <script type="text/javascript"> //<![CDATA[ var current = false; var currentGroup = false; function toggle(form){ var myindex=form.type.selectedIndex; var type = form.type.options[myindex].value; if (document.getElementById("ct_" + current) != null) { document.getElementById("ct_" + current).style.display = "none"; } if(currentGroup) { document.getElementById(currentGroup).style.display = "none"; } document.getElementById("contact-form").style.display = "none"; if (document.getElementById("ct_" + type) != null) { document.getElementById("ct_" + type).style.display = "block"; } current = type; } function toggleFine(group, index){ if(currentGroup) { document.getElementById(currentGroup).style.display = "none"; } if (document.getElementById(group + index) != null) { document.getElementById(group + index).style.display = "block"; currentGroup = group + index; } document.getElementById("contact-form").style.display = "block"; } //]]> </script> <h2>What seems to be the problem?</h2> <form action="troubleshooting" id="support-form" method="post"> <input type="hidden" value="1" name="contactus"/> <div id="troubleTopic"> <div class="inner"> <div> <label for="type">Support type</label> <select name="type" id="type" onchange=" toggle(this.form); if(this.value == 'favorites') toggleFine('favorites', 1); else if(this.value == 'spam') toggleFine('spam', 1); else if(this.value == 'january') toggleFine('january', 1); if(this.value == 'other') toggleFine('other', 0);"> <option value="nothing">Please select one...</option> <option value="indexing">Indexing and updating issues</option> <option value="january">Redesign Feedback</option> <option value="account">My account</option> <option value="blogclaim">Claiming</option> <option value="authority">Authority/Link counts</option> <option value="tags">Tags</option> <option value="widget">Widgets</option> <option value="favorites">Favorites</option> <option value="remove">Remove Blog/Duplicate Blog</option> <option value="spam">Reporting Spam</option> <option value="other">Other</option> </select> </div> <div id="ct_indexing" class="opt"> <label for="indexing">Concerning</label> <ul id="indexing"> <li><input type="radio" name="indexing" value="Most recent posts not indexed AND "Last Updated" date IS NOT updating?" onclick="toggleFine('indexing', 1);"/> Most recent posts not indexed AND "Last Updated" date IS NOT updating?</li> <li><input type="radio" name="indexing" value="Most recent posts not indexed but "Last Updated" date IS updating?" onclick="toggleFine('indexing', 2);"/> Most recent posts not indexed but "Last Updated" date IS updating?</li> <li><input type="radio" name="indexing" value="My blog is indexed, however some posts are missing. What can I do?" onclick="toggleFine('indexing', 3);"/> My blog is indexed, however some posts are missing. What can I do?</li> </ul> </div> <div id="ct_account" class="opt"> <label for="account">Concerning</label> <ul id="account"> <li><input type="radio" name="account" value="I forgot my password and or username. What can I do?" onclick="toggleFine('account', 1);"/> I forgot my password and or username. What can I do?</li> <li><input type="radio" name="account" value="I’m having Login Problems. What can I do?" onclick="toggleFine('account', 2);"/> I’m having Login Problems. What can I do?</li> <li><input type="radio" name="account" value="How do I change my username?" onclick="toggleFine('account', 3);"/> How do I change my username?</li> <li><input type="radio" name="account" value="How do I close my account?" onclick="toggleFine('account', 4);"/> How do I close my account?</li> <li><input type="radio" name="account" value="Where do I change or enter my profile Bio?" onclick="toggleFine('account', 5);"/> <span>Where do I change or enter my profile Bio?</span></li> <li><input type="radio" name="account" value="Where do I change or enter my Blog Description?" onclick="toggleFine('account', 6);"/> <span>Where do I change or enter my Blog Description?</span></li> <li><input type="radio" name="account" value="How do I change the thumbnail pic of my blog?" onclick="toggleFine('account', 7);"/> <span>How do I change the thumbnail pic of my blog?</span></li> <li><input type="radio" name="account" value="I recently changed the URL of my blog. Can I update it in my account?" onclick="toggleFine('account', 8);"/> <span>I recently changed the URL of my blog. Can I update it in my account?</span></li> </ul> </div> <div id="ct_blogclaim" class="opt"> <label for="blogclaim">Concerning</label> <ul id="blogclaim"> <li><input type="radio" name="blogclaim" value="Getting the "This URL has been flagged by our system…" message immediately?" onclick="toggleFine('blogclaim', 1);"/> Getting the "This URL has been flagged by our system…" message immediately?</li> <li><input type="radio" name="blogclaim" value="Getting the "Your blog uses frames" message?" onclick="toggleFine('blogclaim', 2);"/> Getting the "Your blog uses frames" message?</li> <li><input type="radio" name="blogclaim" value="Getting the "We could not find the claim code on your site" message?" onclick="toggleFine('blogclaim', 3);"/> Getting the "We could not find the claim code on your site" message?</li> </ul> </div> <div id="ct_authority" class="opt"> <label for="authority">Concerning</label> <ul id="authority"> <li><input type="radio" name="authority" value="Why is my Authority not changing at all when it should be?" onclick="toggleFine('links', 1);"/> Why is my Authority not changing at all when it should be?</li> <li><input type="radio" name="authority" value="Why is my Authority is only increasing a little, or is decreasing?" onclick="toggleFine('links', 2);"/> Why is my Authority is only increasing a little, or is decreasing?</li> <li><input type="radio" name="authority" value="Links/Blog Reactions from other blogs not showing up in search?" onclick="toggleFine('links', 3);"/> Links/Blog Reactions from other blogs not showing up in search?</li> <li><input type="radio" name="authority" value="I am seeing my blog in my own Blog Reactions. What can I do?" onclick="toggleFine('links', 4);"/> I am seeing my blog in my own Blog Reactions. What can I do?</li> </ul> </div> <div id="ct_tags" class="opt"> <label for="tags">Concerning</label> <ul id="tags"> <li><input type="radio" name="tags" value="My posts are indexed, but my tags aren’t. What can I do?" onclick="toggleFine('tags', 1);"/> My posts are indexed, but my tags aren’t. What can I do?</li> <li><input type="radio" name="tags" value="My posts are not indexed and my post tags aren’t either. What can I do?" onclick="toggleFine('tags', 2);"/> My posts are not indexed and my post tags aren’t either. What can I do?</li> <li><input type="radio" name="tags" value="Can I edit my blog tag cloud in technorati.com/blog?" onclick="toggleFine('tags', 3);"/> Can I edit my blog tag cloud in technorati.com/blog?</li> <li><input type="radio" name="tags" value="When I try to find my blog in the Blog Directory, I get the ’Sorry, we can’t find that blog’ message." onclick="toggleFine('tags', 4);"/> When I try to find my blog in the Blog Directory, I get the ’Sorry, we can’t find that blog’ message.</li> </ul> </div> <div id="ct_widget" class="opt"> <label for="widget">Concerning</label> <ul id="widget"> <li><input type="radio" name="widget" value="I installed the Widget/Embed code in my blog. Can I change what's displayed?" onclick="toggleFine('widget', 1);"/> I installed the Widget/Embed code in my blog. Can I change what's displayed?</li> <li><input type="radio" name="widget" value="I installed the Widget/Embed code but only 2 links are appearing. What can I do?" onclick="toggleFine('widget', 2);"/> I installed the Widget/Embed code but only 2 links are appearing. What can I do?</li> <li><input type="radio" name="widget" value="I accidentally deleted my Widget/Embed code. Where can I find it?" onclick="toggleFine('widget', 3);"/> I accidentally deleted my Widget/Embed code. Where can I find it?</li> </ul> </div> <div id="ct_remove" class="opt"> <label for="remove">Concerning</label> <ul id="remove"> <li><input type="radio" name="remove" value="My posts are in your search results, but I don't want them or my blog indexed. What can I do?" onclick="toggleFine('remove', 1);"/> My posts are in your search results, but I don't want them or my blog indexed. What can I do?</li> <li><input type="radio" name="remove" value="My blog is listed more than once in results, what can I do to remove the duplicates?" onclick="toggleFine('remove', 2);"/> My blog is listed more than once in results, what can I do to remove the duplicates?</li> </ul> </div> </div> </div> <div id="indexing1" class="suggestion"> <h2>Suggestions</h2> <span>Try pinging Technorati manually</span> <p>There is a possibility that our spiders have not visited your blog to index your most recent posts. Please try pinging Technorati directly to initiate our spiders to index your blog: <a href="http://web.archive.org/web/20090818040016/http://technorati.com/ping">http://technorati.com/ping</a>.</p> <span>If pinging Technorati manually does not work</span> <p>If you've tried pinging and the "Last Updated" still does not change, your blog may be flagged for review. If this is the case, please fill out the form below with your username and url and submit it so that we can move you to the top of the queue.</p> </div> <div id="indexing2" class="suggestion"> <h2>Suggestions</h2> <p>There is a possibility that our spiders have not been able to access your blog or are having trouble parsing the posts in your blog.</p> <p>Please try some of the suggestions provided <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/faq/topic/34">here</a>.</p> <p>If this does not help, please fill out and submit the form before and we'll look into it for you.</p> <span>Wordpress users:</span> <p>If our crawler fetches the page and the gzip encoding is detected as corrupted, the blog may fail to be indexed. As a Wordpress user, you can deactivate the option in the wordpress admin panel under Options - Reading:</p> <p>WordPress should compress articles (gzip) if browsers ask for them.</p> <p>Note: WordPress can send gzip encoded data back, even though the mod_deflate module is not loaded in Apache. WordPress relies on the PHP zlib extension to gzip the response - NOT Apaches mod_deflate (even though WordPress states the opposite on its website. See 'gzip enabled' on: <a href="http://web.archive.org/web/20090818040016/http://codex.wordpress.org/WordPress_Features">http://codex.wordpress.org/WordPress_Features</a>).</p> <p>If you are not a Wordpress user and are using Apache 2.2, check to see you're using mod_deflate in the server. If so, try configuring your server with this:</p> <p><code>BrowserMatch ^Technoratibot/0\.07 no-gzip </code> (see the docs at <a href="http://web.archive.org/web/20090818040016/http://httpd.apache.org/docs/2.2/mod/mod_deflate.html">http://httpd.apache.org/docs/2.2/mod/mod_deflate.html</a>)</p> </div> <div id="indexing3" class="suggestion"> <h2>Suggestions</h2> <span>Has the post been archived?</span> <p>Technorati indexes via the blog home page with the assistance of feeds. If a post has not been indexed before and has already been archived or scrolled off the home page, then our spiders will not see the post to index it. If you'd like to have the post indexed, then you will want to repost the post content as a new post.</p> <span>If the post is still on the home page and in the feed</span> <p>Then try making a change the post content and republishing the post. The update will initiate our spiders to reindex the post for the update and should pick up the post then. Note: Please be sure to do this as soon as you can. Older posts (over a week old) may still not be picked up due the age of the post.</p> </div> <div id="january1" class="suggestion"> <h2>Redesign Feedback</h2> </div> <div id="account1" class="suggestion"> <h2>Suggestions</h2> <p>For security purposes, Technorati does not have visibility into passwords. If you have forgotten your password, reset your password via your username or email associated with your account from <a href="http://web.archive.org/web/20090818040016/http://technorati.com/account/lost-password">http://technorati.com/account/lost-password</a></p> <p>An email will be sent to you with password reset instructions. If you have forgotten your username, enter the email address associated with your account and a message will be sent for each username that is associated to that email.</p> </div> <div id="account2" class="suggestion"> <h2>Suggestions</h2> <p>We apologize for any inconvenience. Please verify your username and password and try logging in again. If this does not work, please try clearing your cookies and trying again. If this still does not work, you can try resetting your password from <a href="http://web.archive.org/web/20090818040016/http://technorati.com/account/lost-password">http://technorati.com/account/lost-password</a> or sending us a message below. Be sure to include your account username as well as the email address associated with that account.</p> </div> <div id="account3" class="suggestion"> <h2>Suggestions</h2> <p>In order to change your username, you will want to create a new account with the new username and then request your old account to be closed after claiming your blog under the new account. The Account Description and Profile Photo will be lost, but the Blog Tags and Links will transfer over for your claimed blogs. To close your old account, submit a ticket via this Support Contact Form with Support Type of "My Account" and include: <ul> <li>Name of the account to be closed</li> <li>The email used to set up the account</li> </ul> </p> </div> <div id="account4" class="suggestion"> <h2>Suggestions</h2> <p>We have not yet incorporated an option for a user to automatically delete their Technorati account. To close your Technorati membership, submit a ticket via this Support Contact Form with Support Type of "My Account" and include: <ul> <li>Name of the account to be closed</li> <li>The email used to set up the account</li> <li>Why you'd like to close the account (so we may better serve our users in the future)</li> </ul> </p> </div> <div id="account5" class="suggestion"> <h2>Suggestions</h2> <p>This can be entered in your Account Settings under the Bio tab at <a href="http://web.archive.org/web/20090818040016/http://technorati.com/account/bio">http://technorati.com/account/bio</a>.</p> <p>NOTE: The max number of characters allowed for the Bio is 250. If the number of characters exceeds this number, your Bio will not be saved.</p> </div> <div id="account6" class="suggestion"> <h2>Suggestions</h2> <p>This can be entered in your Blog Settings in your Account at <a href="http://web.archive.org/web/20090818040016/http://technorati.com/account/blogs">http://technorati.com/account/blogs</a>. Click on "Edit Settings" for your claimed blog. <p>NOTE: You must have a successfully claimed blog to be able to access this part of your account.</p> <p>NOTE: The max number of characters allowed for the Blog Description is 250. If the number of characters exceeds this number, your Blog Description will not be saved.</p> </div> <div id="account7" class="suggestion"> <h2>Suggestions</h2> <p>As of July 25, 2007 Technorati has moved to Snap as our blog thumbnail provider. In order to refresh your blog snapshot, you can request an update here:<br/> <a href="http://web.archive.org/web/20090818040016/http://www.snap.com/about/shots_faq.php#7">http://www.snap.com/about/shots_faq.php#7</a></p> </div> <div id="account8" class="suggestion"> <h2>Suggestions</h2> <p>Since a blog claim is URL based, you will want to create a new claim for your blog at the new URL.</p> <p>Remember to replace the old code on your blog's main page with new code from your new claim since each claim generates a unique code. Follow the next steps to complete your claim. After the claim is complete, you can delete your claim to the old URL if you like.</p> <p>If you would like Technorati to stop indexing your blog at the old URL, please submit a support ticket from our Support Contact Form with the URL that you'd like to mark as old.</p> <p>We can make the appropriate changes so that your blog will no longer be indexed or listed in our Blog Directory under the older URL. Unfortunately, this may not remove all previously indexed posts and links from the URL, but it should apply to all the new ones so that indexing only occurs at new URL.</p> </div> <div id="blogclaim1" class="suggestion"> <h2>Suggestions</h2> <p>Check that you are attempting to claim a blog. Technorati does not support claiming a feed; please claim the URL of the blog the feed is associated with. Technorati also does not support claiming a static webpage. Example: If you are attempting to claim a front page that contains a collection of blogs, you will need to claim each blog individually.</p> <p>Note that a blog is indicated by: <ul> <li>Posts listed in historical chronological order</li> <li>Permalinks for each post</li> <li>Original Content</li> <li>Posts structured with date, title, body, and footer that includes author and usually comments</li> </ul> </p> <p>Please refer to the <a href="/web/20090818040016/http://support.technorati.com/guidelines">Blog Quality Guidelines</a> to see if your blog qualifies for indexing.</p> <p>If you think that your blog has been flagged in error, please submit a support ticket from our Support Contact Form with Support Type "Claiming" and Concerning "I cannot claim my blog, it gives me an error message immediately" so that we may be able to review your blog.</p> <p>Note: We are unable to index or allow claim for blogs that require a login or other user action to view content.</p> </div> <div id="blogclaim2" class="suggestion"> <h2>Suggestions</h2> <p>If you see this message, your blog uses framesets and is unfortunately unclaimable. The reason behind this is that anyone can submit a claim request for a framed URL regardless of their control of the underlying content. To claim your blog, please "View Source" for your blog home page and look for the below code.</p> <p><pre> <frameset rows="*" framespacing="0" border="0" frameborder="0"> <frame name="" src="http://BLOG_URL"> ... </frame> </frameset> </pre></p> <p>Please claim your blog at the "http://BLOG_URL" (where src points to) instead as this is where the content resides that we can index and include in Technorati.</p> </div> <div id="blogclaim3" class="suggestion"> <h2>Suggestions</h2> <span>Try Pinging Technorati</span> <p>Sometimes the connnection drops while the spiders indexes your blog to find the claim code to complete your blog claim. Pinging Technorati either manually from our Ping Page or through your blog software</p> <span>Double Check that your claim code is correct</span> <p>Goto: http://technorati.com/account/claims<br/> Goto: Complete Claim or Configure Blog</p> <p>Compare the Claim Code to make sure it matches up with the code you have in your Blog. This may occur particularly if you've tried deleting a prior claim and reclaiming the blog. The reason this is different is that each time a claim is created for a blog, whether it‚ has been claimed before or not, a new unique code is created.</p> <span>If you are using the Link Claim Method ("a href" code) to claim your blog</span> <p>Confirm that the Technorati Profile is being displayed as an active hyperlink on your blog home page; some blog editing software (TypePad, WordPress, MSN Spaces, Yahoo!360) will display the code as text unless you specify that it is HTML.</p> <p>Note: The link MUST appear on the blog home page for the Technorati spiders to be able to find the code. Best bet: Place the code in at the top of the body in a brand new post. <br/> Example: If it looks like this in your post in your Preview, the claim should work: <a href="http://web.archive.org/web/20090818040016/http://technorati.com/claim/xxxxxxx">Technorati Profile</a></p> <span>Make sure you are claiming the right URL</span> <p>The claim process is URL specific. So if your blog resides at a particular URL or redirects to a particular URL, claim the URL where your blog and permalinks reside.</p> <p>Please note that Technorati normalizes all its URLs by taking the base URL for the blog and thus stripping the slash at the end of the URL. So, if you are trying to claim a URL that only resides at an address that is trailing slash specific, you may be unable to.</p> <p>Please also note that our spiders are only able to follow Web Server Redirects such as HTTP Status 301. If you have a JavaScript or HTML redirect set up to your blog URL, our spider will be unable to follow the redirect to find your claim code or index your blog.</p> <p>To correct this, and also to better direct users to your site, consider modifying the web server to permanently redirect to the blog URL by sending a permanent redirect response (HTTP Status 301) to anyone requesting the top page. Most servers have re-routing rules built into the server. Apache's mod_rewrite is a popular method of handling such requests. Once you do this, our spiders will be able to visit your actual blog location and thus allow you to complete your claim for your blog.</p> <p>This also applies to framesets. The reason behind this is that anyone can submit a claim request for a framed URL regardless of their control of the underlying content.</p> <span>Check your Validation</span> <p>If the Technorati spiders are unable to pick up your feed and/or your blog information, they will not be able to see the claim code. Possible problems our spiders could be running into are validation errors coming across in your blog HTML code. Try checking the validation of your blog HTML using the W3C Markup Validation Service. Correcting errors will help other visitors subscribe your blog as well.</p> <span>If you have a redirect in place, please check what kind it is.</span> <p>Web spiders don't follow some redirects to find your blog content. Try to handle your redirect in your web server configuration by sending a permanent redirect response (HTTP Status 301) to anyone requesting that top page. Apache's mod_rewrite is a popular method of handling such requests. Search engine spiders and web browsers will follow the redirected link within your site and find your available content. </p> </div> <div id="links1" class="suggestion"> <h2>Suggestions</h2> <p>Check to see if your most recent posts have been indexed and if the "Last Updated" date has updated with your most recent pings in <a href="http://web.archive.org/web/20090818040016/http://tecnorati.com/blogs">http://tecnorati.com/blogs</a> for your blog URL. If you have not pinged Technorati in a while and are not set up to autoping Technorati, you can do so manually from <a href="http://web.archive.org/web/20090818040016/http://technorati.com/ping">http://technorati.com/ping</a> to initiate indexing and a recalculation of your authority. To set up your blog with autopinging, refer to <a href="http://web.archive.org/web/20090818040016/http://technorati.com/developers/ping/">http://technorati.com/developers/ping/</a></p> <p>If your blog is set to ping Technorati or you have already tried manually pinging Technorati from <a href="http://web.archive.org/web/20090818040016/http://technorati.com/developers/ping">http://technorati.com/ping</a> and the "Last Updated" date has not changed, your blog may be flagged for review. If this is the case, please submit the form below.</p> <p>Also, check to see if the links to your blog are appearing in your blog reactions. If they do not appear, they have not been picked up by our system yet and will not be applied to your Authority. If this is the case, please check our other FAQ: <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/faq/topic/53?replies=6">http://support.technorati.com/faq/topic/53?replies=6</a></p> </p> </div> <div id="links2" class="suggestion"> <h2>Suggestions</h2> <p>Technorati calculates authority by looking at all links from unique blogs from the past 6 months. That means your rank will change daily based upon your blog's activity from 180 days ago up to today. As older links fall off your count and new links are added, your link count may increase, decrease, or stay the same.</p> <p>Below is a chart that is helpful to see the number of incoming links for a blog within a certain time period where "BLOG_URL" is your blog's URL:</p> <code>http://www.technorati.com/chartimg?q=BLOG_URL&days=200&width=460&height=200&type=url</code> <p>NOTE: These show the total number of LINKS to your blog in the last 200 days, not number of unique blogs. However, you can use this to see if a number of links were received over 180 days ago where these links are no longer counted. However, they are still listed in search results and listed in your blog reactions page.</p> </div> <div id="links3" class="suggestion"> <h2>Suggestions</h2> <p>In order for us to pick up updates and links from sites, we rely on a ping from those sites to alert our spiders of those updates, as well as links. If links to you from blogs do not appear in your search, it may be because they have not pinged Technorati yet. To alert us of these links you can initiate a ping for these blogs by going to: <a href="http://web.archive.org/web/20090818040016/http://technorati.com/ping">http://technorati.com/ping</a></p> <p>If the link was in a post, you may want to check to see if the post from the blog that linked to you was indexed. If the post has not been indexed, then the link would not have been picked up. To do this, please try searching for the post using various keywords from that post from <a href="http://web.archive.org/web/20090818040016/http://technorati.com/search">http://technorati.com/search</a> and using the Advanced Search feature "Search in: This Blog URL".</p> <p>If the link was in a blogroll, you may want to check to see if the hyperlink to your blog is located in the blog source of the blogroll. Blogroll links that are generated via a tool or script are not seen. The blogroll must reside in the blog home page as well. If the blogroll is in a subsection or directory of the site, it is not seen or picked up.</p> <p>If the link was in a post, you may want to check to see if posts from the blog are displayed in full content in the blog feed or home page. Technorati currently indexes a blog via it's feed and blog home page. If both display summary information and the link to you is only seen in the permalink, the link is not picked up. Technorati respects blog owner wishes to only index displayed content.</p> <p>Please remember that Technorati only indexes blogs at this time. Thus only links from blog posts and blogrolls in blogs are picked up.</p> <p>Note:Links from directories, forums, post comments are not seen.</p> <p>Please also note that the links must be active hyperlinks to be counted.</p> </div> <div id="links4" class="suggestion"> <h2>Suggestions</h2> <p>Please check to see if you have multiple URLs for your blog. Just to clarify, link count and URL search results are URL specific. Thus, your blog will be indexed under each URL if we received a ping to index it. Since our system views each URL as a blog, you may see your blog linked to itself via its alternate URL. To remove these links, you can submit a support ticket via the message box below with the URL that you'd like to mark as a duplicate and your blog will no longer be indexed under the duplicate URL and the blog reaction links should be removed.</p> </div> <div id="tags1" class="suggestion"> <h2>Suggestions</h2> <p>1) Check to make sure the tags are in the body of the posts. Our spiders parse the posts into it's various sections such as the title, footer, and body. If the tags are outside of the post body, our spiders will not see them and they will not be indexed.</p> <p>2) If your blog home page displays summary information, make sure your tags are included in the associated Atom or RSS feed. This will probably mean displaying the full posts in your feed.</p> <p>3) Verify the format of the tag code. Please check to make sure you include a defined tag relationship of rel="tag" for each link you would like indexed as a post tag.</p> <p>UPDATE: WE'VE MADE ENHANCEMENTS SO THAT UPDATED AND ADDED TAGS SHOULD NOW BE PICKED UP AFTER THE POST WAS PUBLISHED</p> <p>Check to see if the Technorati tags were added after the post was published. Currently all new tags in new posts on the main page are indexed. New tags added to an old post that previously did not have tags or categories are considered an update and are indexed as well.</p> <p>However, if a post has been indexed before, and some tags indexed before, then changing the tags, deleting or adding tags to the post do not get indexed. Since categories are considered as tags, these are picked up when the post is first indexed.</p> <p>If you try to add tags to your posts after you have published your post with categories, then the new tags will not be seen. We are looking to provide changes and addition to tags once the post has been indexed as an enhancement in the future, but until then, please choose wisely!</p> <p>If you add your Technorati tags when you first publish your post, then they should get picked up along with your categories.</p> </div> <div id="tags2" class="suggestion"> <h2>Suggestions</h2> <p>Please try some of the recommendations suggested in <a href="http://web.archive.org/web/20090818040016/http://support.technorati.com/faq/topic/34">http://support.technorati.com/faq/topic/34</a></p> <p>Particularly make sure your blog is pinging Technorati</p> <p>Technorati does not index a blog unless a ping is received from the blog to initiate our spiders to visit the site. To ping Technorati, you can do it either manually via our <a href="http://web.archive.org/web/20090818040016/http://technorati.com/ping">ping page</a>, or set your blog to autoping Technorati in your blog settings. For help doing this, please refer to our <a href="http://web.archive.org/web/20090818040016/http://technorati.com/developers/ping">help page</a>.</p> <p>**Note: the "Last Updated" time seen in our pages refers to the last time Technorati successfully received a ping to index the blog.</p> <p>If you've tried pinging and the "Last Updated" still does not change, your blog may be flagged for review. If this is the case, please submit the form below.</p> </div> <div id="tags3" class="suggestion"> <h2>Suggestions</h2> <p>The tag cloud lists the tags that have been indexed since Technorati began indexing the blog. As tags are used more often, the tag will increase in font size. Tags that are no longer used will decrease in size.</p> <p>If you are interested in removing or configuring the tags showing in the cloud, unfortunately we do not support this now.</p> </div> <div id="tags4" class="suggestion"> <h2>Suggestions</h2> <p>Your blog may be flagged for review. If this is the case, please submit a support ticket from our Support Contact Form with the Support Type "Tags" and Concerning "Blog Tags - My blog is not listed in the Blog Directory successfully".</p> </div> <div id="widget1" class="suggestion"> <h2>Suggestions</h2> <p>Goto your Blog Settings in your Account at <a href="http://web.archive.org/web/20090818040016/http://technorati.com/account/blogs">http://technorati.com/account/blogs</a>. Click on "Edit Widget" for your claimed blog to edit what is displayed.</p> <p>The Widget/Embed code displays such features as:</p> <ul> <li>Profile Photo</li> <li>Technorati Search Box</li> <li>"Blogs that link here" link</li> <li>"View my profile" link</li> <li>Authority</li> <li>Blog Tag Cloud</li> </ul> </div> <div id="widget2" class="suggestion"> <h2>Suggestions</h2> <p>Once your republished your blog after installing the code, a "Blog Information" link and a "Profile for {username}" link are expected to appear immediately. It may take a few minutes for the widget itself to appear in place of the links. If it takes longer, please submit the form below and we'll look to see what may be happening.</p> </div> <div id="widget3" class="suggestion"> <h2>Suggestions</h2> <p>The Widget/Embed code that displays such features as: <ul> <li>Profile Photo</li> <li>Technorati Search Box</li> <li>"Blogs that link here" link</li> <li>"View my profile" link</li> </ul> in your blog can be found in your Blog Settings in your Account at http://technorati.com/account/blogs/. Click on "Edit Widget" for your claimed blog (NOTE: your blog must be successfully claimed) and click on "Get the Code".</p> </div> <div id="favorites1" class="suggestion"> <h2>Suggestions</h2> <p>If you are seeing issues with your Favorites, please let us know via the message box below. If you have questions, please be sure to check out our related FAQs.</p> </div> <div id="remove1" class="suggestion"> <h2>Suggestions</h2> <p>Technorati relies on a ping from the blog to index it. If you find that there are posts that are in our search results without your consent, you may want to review your blog settings. Blogs that are set to Public in some platforms (such as LiveJournal, MySpace, Blogger, etc.) automatically ping when posts are published. Thus, not only will Technorati receive the ping to index your post, but all other blog search engines may as well. </p> <p>If you do not want your posts indexed, it is recommended to set your blog to Private. You can request that your blog no longer be listed in our Blog Directory or indexed by Technorati by providing the URL you’d like removed in the message box below.</p> </div> <div id="remove2" class="suggestion"> <h2>Suggestions</h2> <p>Duplicate indexing is usually due the existence of multiple or old URLs of your blog. To avoid confusion, let us know which URLs you’d like marked as old or duplicate in our system by providing the URL(s) you’d like removed in the message box below and we can make the adjustments so they are no longer displayed.</p> </div> <div id="spam1" class="suggestion"> <h2>Suggestions</h2> <p>We are continually looking to improve our service and filter out Spam in our results. If you see any of these blogs in our index, please let us know and provide the URLs of the Spammy blog in the below message box and we can take the necessary steps to deal with them. Your help is greatly appreciated!</p> </div> <div id="contact-form"> <fieldset class="submitted"> <legend>Contact us</legend> <p>Send us a message below to generate a Support Ticket. Be sure to include your blog URL, the email address associated with your account, and a detailed description of your issue so that we can best research and answer your question. 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