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Apple サポート (公式)

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class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/jp/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 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data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/jp/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 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class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - vision" class=" globalnav-item globalnav-item-vision globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/jp/apple-vision-pro/" data-globalnav-item-name="vision" data-topnav-flyout-trigger-compact="true" data-analytics-title="vision" data-analytics-element-engagement="hover - vision" aria-label="Vision" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-vision"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="44" viewBox="0 0 34 44"><g id="en-US_globalnav_links_vision_image_large"><rect id="box_" width="34" height="44" fill="none"></rect><path id="art_" 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class="globalnav-link-text">Vision</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/jp/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 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class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 93 44" width="93" xmlns="http://www.w3.org/2000/svg"><path d="m9.0574 24.3487v.9434h-8.3496v-.9434h3.5977v-4.8984h-2.8301v-.9492h6.8145v.9492h-2.8945v4.8984h3.6621zm4.5645-3.6855c-.7676-.6504-1.7988-1.3066-2.8535-1.834l.5859-.8789c1.084.5156 2.1855 1.1895 2.9414 1.7988zm-2.6367 4.2363c2.8652-.4102 5.6133-2.3262 6.9434-5.0273l.6973.7793c-1.4648 2.7715-4.2949 4.8105-7.2363 5.2441l-.4043-.9961zm16.793-6.2871c-.627 3.4922-2.6895 6.3574-5.8359 7.4883l-.6211-.8438c1.3887-.4688 2.543-1.2832 3.4043-2.291-.791-.6445-1.582-1.1777-2.3613-1.5938l.5859-.7441c.9023.4805 1.6934.9844 2.4023 1.5117.6211-.9258 1.0312-1.957 1.2246-2.9531h-3.2285c-.7324 1.2246-1.6816 2.3145-2.7129 3.1816l-.7793-.6738c1.4531-1.2129 2.7715-2.9883 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2.0508l-.7266.8555c-.6387-.6152-1.4883-1.3359-2.4258-2.0156-1.0664 1.5352-2.4844 2.8535-4.1895 3.6211l-.6855-.8262zm12.3984-4.4414c-.7676-.6504-1.7988-1.3066-2.8535-1.834l.5859-.8789c1.084.5156 2.1855 1.1895 2.9414 1.7988zm-2.6367 4.2363c2.8652-.4102 5.6133-2.3262 6.9434-5.0273l.6973.7793c-1.4648 2.7715-4.2949 4.8105-7.2363 5.2441l-.4043-.9961zm15.2402-1.5352c-1.1484-.7559-2.5664-1.5117-4.0195-2.1504v4.7871h-1.0547v-8.9004h1.0547v3.0117c1.6934.7207 3.2871 1.5352 4.623 2.3262z"></path></svg></span><span class="globalnav-link-text">エンターテインメント</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/jp/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="アクセサリ" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 48 44" width="48" xmlns="http://www.w3.org/2000/svg"><path d="m6.4492 21.5352c1.0312-.6445 1.834-1.6523 2.1562-2.5312h-6.9492v-.961h7.5293l.8613.4219c-.6094 1.4883-1.582 2.8887-2.8828 3.7324zm-4.1191 3.8144c2.1738-1.0078 2.5547-2.4961 2.5547-4.6172v-.8789h1.0605v.8906c0 2.2207-.4688 4.1426-2.9297 5.373zm10.3418.7852-.6152-.8672c2.8828-.9023 4.6699-3.3457 5.0508-5.6016h-3.2871c-.6973 1.0547-1.5586 2.0273-2.4727 2.8184l-.8027-.6621c1.5234-1.2598 2.8066-3 3.4922-4.7402l1.0195.2402c-.1934.4805-.4102.9492-.6738 1.4062h3.1582l.8379.3457c-.5743 3.2754-2.5196 6-5.7071 7.0606zm13.1719-1.2657c.6035 0 1.5234-.0586 2.291-.1523v1.0195c-.7441.0586-1.6992.082-2.291.082-.6328 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class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/ja-jp/" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="サポート" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 40 44" width="40" xmlns="http://www.w3.org/2000/svg"><path d="m8.5645 20.1582v1.1016c0 2.1973-.5859 3.9727-3.3984 4.8867l-.5742-.832c2.4844-.7324 2.9531-2.0625 2.9531-4.043v-1.1133h-2.9063v2.6602h-1.0313v-2.6602h-1.9453v-.9609h1.9453v-2.0273h1.0312v2.0273h2.9062v-2.0391h1.0195v2.0391h1.9922v.9609zm3.123 4.2246c.8145-.7324 1.7402-1.9453 2.1211-2.9297l.9492.3809c-.5273 1.1074-1.3652 2.2676-2.2559 3.123zm2.5781 1.6289v-1.0078c.3457.0703.7207.082 1.0195.082.4805 0 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role="button" id="globalnav-menubutton-link-search" href="/kb/index?page=search&locale=ja_JP" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="apple.comを検索" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="apple.comを検索" aria-label="apple.comを検索" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="検索をクリア" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 -8-8zm5.6549 3.2863 2.3373-2.353 2.3451 2.353a.6935.6935 0 0 0 .4627.1961.6662.6662 0 0 0 .6667-.6667.6777.6777 0 0 0 -.1961-.4706l-2.3451-2.3373 2.3529-2.3607a.5943.5943 0 0 0 .1961-.4549.66.66 0 0 0 -.6667-.6589.6142.6142 0 0 0 -.447.1961l-2.3686 2.3606-2.353-2.3527a.6152.6152 0 0 0 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xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m4.6725 6.635-2.655-2.667a.445.445 0 0 1 -.123-.304.4331.4331 0 0 1 .427-.439h.006a.447.447 0 0 1 .316.135l2.357 2.365 2.356-2.365a.458.458 0 0 1 .316-.135.433.433 0 0 1 .433.433v.006a.4189.4189 0 0 1 -.123.3l-2.655 2.671a.4451.4451 0 0 1 -.327.14.464.464 0 0 1 -.328-.14z\"></path></svg>"},{"name":"compact","assetInline":"<svg height=\"48\" viewBox=\"0 0 9 48\" width=\"9\" xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m7.4382 24.0621-6.5581-6.4238c-.2368-.2319-.2407-.6118-.0088-.8486.2324-.2373.6123-.2407.8486-.0088l7 6.8569c.1157.1138.1807.2695.1802.4316-.001.1621-.0674.3174-.1846.4297l-7 6.7242c-.1162.1118-.2661.1675-.4155.1675-.1577 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url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Apple サポート</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--7up as-imagegrid--base"> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone" data-analytics-link-url="/ja-jp/iphone" href="/ja-jp/iphone"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-iphone-tn_2x.png" alt="" width="34" class="" height="68"></div> <span aria-label="iPhone サポート">iPhone</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac" data-analytics-link-url="/ja-jp/mac" href="/ja-jp/mac"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-mac-tn_2x.png" alt="" width="110" class="" height="66"></div> <span aria-label="Mac サポート">Mac</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPad" data-analytics-link-url="/ja-jp/ipad" href="/ja-jp/ipad"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-ipad-tn_2x.png" alt="" width="68" class="" height="48"></div> <span aria-label="iPad サポート">iPad</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Watch" data-analytics-link-url="/ja-jp/watch" href="/ja-jp/watch"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch-_2x.png" alt="" width="42" class="" height="68"></div> <span aria-label="Apple Watch サポート">Watch</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Vision" data-analytics-link-url="/ja-jp/apple-vision-pro" href="/ja-jp/apple-vision-pro"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-apple-vision-pro_2x.png" alt="" width="68" class="" height="68"></div> <span aria-label="Vision サポート">Vision</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="AirPods" data-analytics-link-url="/ja-jp/airpods" href="/ja-jp/airpods"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png" alt="" width="66" class="" height="60"></div> <span aria-label="AirPods サポート">AirPods</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="TV" data-analytics-link-url="/ja-jp/tv" href="/ja-jp/tv"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png" alt="" width="72" class="" height="68"></div> <span aria-label="TV サポート">TV</span></a></div> </div> <div class="grid as-tile-wrapper as-tile--3up as-tile--topics as-fluid "> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple&nbsp;Account password" data-analytics-link-url="/ja-jp/HT201487" href="/ja-jp/HT201487"><div aria-label="Apple Account のパスワードを忘れた場合" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>Apple Account のパスワードを忘れた場合</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/ja-jp/repair" href="/ja-jp/repair"><div aria-label="Apple の修理" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Apple の修理</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/ja-jp/billing" href="/ja-jp/billing"><div aria-label="請求とサブスクリプション" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>請求とサブスクリプション</p></div></a></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">その他のトピックを検索</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading='クイックリンク' data-suggested-results-heading='検索候補' onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="ja_JP"> <label for="as-search-input" class="a11y"> サポートを検索</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">トピックを入力すると検索候補が表示されます。</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">サポートを検索</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">検索を消去</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-divider-space"> <!-- handlebar template goes here--> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-no-results"> <!-- handlebar template goes here--> </section> </div> </div> </div> </div> </section> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="grid as-tile-wrapper as-tile--2by3up as-fullbleed"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center"> <h2 class="typography-headline-reduced">お問い合わせ</h2><div class="as-richtext"><p>どんなことでお困りなのかを教えていただければ、最適な解決策をご案内します。電話、チャット、メールなどでサポートが受けられます。</p></div><ul class="links-stacked" role="presentation"> <li> <a class="button typography-body button-neutral" data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Start now" data-analytics-link-url="https://getsupport.apple.com/?caller=home&PRKEYS=" href="https://getsupport.apple.com/?caller=home&PRKEYS=" rel="nofollow"><span class="icon-copy" aria-label="こちらから">こちらから</span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.large_2x.png" alt="" width="1440" style="--width-large: 1440px; --width-small: 734px" class="" height="300"></picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center"> <h2 class="typography-headline-reduced">Apple サポートアプリ</h2><div class="as-richtext"><p>Apple 製品のことなら、どんなお困りごともこれ一つで解決。Apple の専任スペシャリストと直接話もできます。</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Download" data-analytics-link-url="https://apps.apple.com/jp/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=ja" href="https://apps.apple.com/jp/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=ja"><span class="icon-copy" aria-label="Apple サポートアプリを iPhone や iPad にダウンロード">ダウンロードはこちら</span><span class='icon icon-after icon-external' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/ja_JP/psp_content/tile-split-supportapp.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/ja_JP/psp_content/tile-split-supportapp.image.large_2x.png" alt="" width="262" style="--width-large: 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aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-applecare-plus.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-applecare-plus.image.large_2x.png" alt="" width="980" style="--width-large: 980px; --width-small: 480px" class="" height="370"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-label">長寿命を目指した設計</h2><div class="as-richtext"><p>Apple では、お客様に最高の体験をお届けできるよう常に努めています。そのため、私たちは長持ちする製品を設計しています。長寿命を目指した設計は全社規模の取り組みです。最初のプロトタイプが作成されるずっと前から、お客様の使用履歴データと今後の使用状況の予測に基づいて、早い段階で判断を下しています。安全性、セキュリティ、プライバシーを損なわずに、耐久性と修理可能性のバランスをとる必要があります。</p> 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