CINXE.COM
<!DOCTYPE html> <html _manifest="receiver.appcache"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta charset="utf-8" /> <title class="_ctxstxt_NetscalerAAA">NetScaler AAA</title> <link rel="ICON" href="receiver/images/common/icon_vpn.ico" sizes="16x16 32x32 48x48 64x64" type="image/vnd.microsoft.icon" /> <link rel="SHORTCUT ICON" href="receiver/images/common/icon_vpn.ico" sizes="16x16 32x32 48x48 64x64" type="image/vnd.microsoft.icon" /> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" /> <!-- Allow app to use the full screen if it is launched from a web clip on the springboard --> <meta name="apple-mobile-web-app-capable" content="yes" /> <meta name="apple-mobile-web-app-status-bar-style" content="black" /> <noscript> <link href="receiver/css/ctxs.no-js-ui.min.css" rel="stylesheet" /> </noscript> <script src="receiver/js/external/jquery.min.js"></script> <script 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This allows --> <!-- tablet-only to be on the container rather than the item --> <section class="tablet-only view-buttons initial-hide"> <a id="myAppsBtn" class="toggle-view-button myapps-view"> <div class="view-sprite"></div> <span class="_ctxstxt_QuickAccess theme-header-color"></span> </a><a id="desktopsBtn" class="toggle-view-button desktops-view"> <div class="view-sprite"></div> <span class="_ctxstxt_Desktops theme-header-color"></span> </a><a id="allAppsBtn" class="toggle-view-button store-view"> <div class="view-sprite"></div> <span class="_ctxstxt_AllApps theme-header-color"></span> </a><a id="tasksBtn" class="toggle-view-button tasks-view"> <div class="view-sprite"></div> <span class="_ctxstxt_Tasks theme-header-color"></span> </a> </section> <div class="headerRight tablet-only"> <div class="tablet-only dropdown-menu-container"> <p class="pwd-exp-days theme-header-color _ctxstxt_Menu"></p> </div> <div class="tablet-only dropdown-menu-container user-menu"> <a id="userMenuBtn" 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id="logoff-screen" class="logoff-view scrollable fullscreen-pane web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="logon-small logon-logo-container"></div> <div class="logoff-progress content-area"> <h1 class="_ctxstxt_LoggingOff main-text"></h1> <div class="spinner authentication-spinner"></div> </div> <div class="logoff-complete content-area"> <h1 class="logoff-complete-title main-text"></h1> <div class="logoff-complete-content detail-text"></div> <a href="#" class="logon-button default button"></a> <p class="remember-logon-method detail-text"> <input id="remember-logon-method-checkbox" type="checkbox" checked="checked"/> <label for="remember-logon-method-checkbox"></label> </p> </div> </div> </div> </section> <section id="cookie-error-screen" class="cookie-error-view fullscreen-pane web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="cookie-error content-area"> <h1 class="cookie-error-title main-text _ctxstxt_CookiesAreDisabledTitle"></h1> <div class="cookie-error-content detail-text _ctxstxt_CookiesAreDisabledBody"></div> </div> </div> </div> </section> <section id="chrome-app-origin-mismatch-screen" class="chrome-App-Origin-Mismatch fullscreen-pane web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="content-area"> <div class="chrome-App-Origin-content detail-text _ctxstxt_ChromeAppOriginMismatch"></div> </div> </div> </div> </section> <section id="explicit-auth-screen" class="explicit-auth-view scrollable x-scrollable fullscreen-pane web-screen"> <div id="pluginExplicitAuthHeader" class="pluginAuthHeader"><div id="customExplicitAuthHeader" class="customAuthHeader"></div></div> <!-- inserting header for caxton --> <div id="logonbelt-topshadow"> <table class="full_width"> <tbody><tr id="row1"> <td class="header_left"></td> </tr> <tr id="row2"> <td colspan="2" class="navbar"></td> </tr> </tbody></table> </div> <!-- End of header div for caxton --> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="logon-small logon-logo-container"></div> <div class="content-area"> <div id="pluginExplicitAuthTop" class="pluginAuthTop"><div id="customExplicitAuthTop" class="customAuthTop"></div></div> <div class="logon-area"> <div class="logon-spacer logon-large logon-logo-container"></div> <div class="logon-spacer-DefaultTheme"></div> <div class="form-content"><img align="left" src="/logon/themes/Default/custom_media/UCSFNewLogo-2.png?h=27&w=150&hash=736453AFAB50D3D069EE0EED4A7F9FF2&hash=736453AFAB50D3D069EE0EED4A7F9FF2" alt="" width="150" height="27"> <div class="form-container"></div> <div class="explicit-auth-progress"> <h1 class="_ctxstxt_ResumingLogon main-text"></h1> <div class="spinner authentication-spinner"></div> </div> <p class="back-to-choices"><a href="#" class="authentication-link _ctxstxt_UseAnotherLogonOption"></a></p><p></p><p align="left" style="font-size:12px"> If you have any problems or questions logging in, please follow our instructions here: <u><a href="https://it.ucsf.edu/services/duo-two-factor-authentication/additional/duo-manual-enrollment-apex-connect-portal" target="_blank">UCSF Duo two-factor authentication.</a></u> <font color="red"> If you do not already use Duo with your APeX account, Duo will prompt you to enroll; follow the onscreen instructions. <u>ALL</u> access to Connect Portal, ON or OFF the UCSF network (including VPN) requires Duo</font><font color="black">.</font> </p><p></p><p align="left" style="font-size:12px"> To sign up for APeX Training classes, click the <u><a href='https://ucsf.co1.qualtrics.com/jfe/form/SV_6ok0oQcE42tjpIO' target='_blank'>APeX Training Plan Finder.</a></u> To see upcoming APeX training classes, click <u><a href='https://epicsp.ucsf.edu/team/training/scheduling/SitePages/Public.aspx' target='_blank'>UCSF Upcoming APeX Training classes.</a></u></p><p></p><p align="left" style="font-size:12px"><b>MacOS users</b>: The APeX Connect Portal works with macOS Ventura (13.x), Sonoma (14.x) and Sequoia (15.x) when used with the correct versions of Citrix Workspace for Mac. UCSF no longer supports Monterey(12.x) and older versions. As APeX is designed for Windows, IT may not be able to quickly resolve any issues associated with using APeX through Citrix Workspace for Macs, and we appreciate your understanding. </p><p></p><p align="left" style="font-size:12px"> ***If your Mac is enrolled into UCSF systems, please install Citrix Workspace from our Self Service app portal by <u><a href="jamfselfservice://contententity=policy&id=584&action=view" target="_blank"> clicking here </a></u>, log in with your UCSF AD username and password, <font color="red"><u> and click Install</font></u>. If the link does not work, then you must <u><a href="https://ucsf.box.com/s/51ox84mhxjsl3nbftv71xm7jkkqsbxhr" target="_blank"> click here to download </a></u>and install the compatible Citrix Workspace App for Macs. </p><p></p><p align="left" style="font-size:12px"><font color="black"><b> Important for Mac Users:</b> </font>If prompted during Citrix installation, make sure the <b><i><font color="red"></font>Add Account</b></i><font color="red"></font> option is NOT checked. If Citrix Workspace opens a window asking for a Store URL or your email address, just ignore and close that window. </p><p></p><p align="left" style="font-size:12px">For password changes, please visit <u><a href='https://password.ucsf.edu/prod/' target='_blank'>password.ucsf.edu.</a></u></p><p align="left" style="font-size:12px">You have accessed a private system that is intended for use by UCSF Medical Center authorized personnel only. Unauthorized attempts to access or unauthorized access are prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986.</p><p></p><p align="left"><img src="/logon/themes/Default/custom_media/apex700x128.jpg"></p><p></p><p align="left" style="font-size:12px">UCSF Medical Center may monitor and audit the usage of this system. All persons are hereby notified that use of this system constitutes consent to monitoring and auditing.</p><p></p><p align="left" style="font-size:12px">Updated Jan 2025</p><p></p> </div> <div class="logon-spacer"></div> </div> <div id="pluginExplicitAuthBottom" class="pluginAuthBottom"><div id="customExplicitAuthBottom" class="customAuthBottom"></div></div> </div> </div> </div> <div id="pluginExplicitAuthFooter" class="pluginAuthFooter"><div id="customExplicitAuthFooter" class="customAuthFooter"></div></div> </section> <section id="authentication-screen" class="authentication-view scrollable x-scrollable fullscreen-pane web-screen"> <div id="pluginAuthHeader" class="pluginAuthHeader"><div id="customAuthHeader" class="customAuthHeader"></div></div> <!-- inserting header for caxton --> <div id="logonbelt-topshadow"> <table class="full_width"> <tbody><tr id="row1"> <td class="header_left"></td> </tr> <tr id="row2"> <td colspan="2" class="navbar"></td> </tr> </tbody></table> </div> <!-- 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class="messageBoxAction"><a href="#" class="dialog button"></a></div> <div class="messageBoxCancelAction"><a href="#" class="dialog button"></a></div> </div> <div class="popup aboutBox" id="aboutBoxPopup"> <a href="#" id="aboutBoxCloseBtn" class="aboutBoxCloseBtn"></a> <div class="citrixReceiverLogoAboutBox"></div> <p class="thirdPartyNoticeHeader _ctxstxt_ThirdPartyNotices"></p> <a id="thirdPartyNoticesBtn" href="ReceiverThirdPartyNotices.htm" class="thirdPartyNoticeLink _ctxstxt_ThirdPartyNoticesWeb" target="_blank" rel="noopener noreferrer"></a> <a id="html5ThirdPartyNoticesBtn" href="clients/HTML5Client/src/ReceiverThirdPartyNotices.html" class="thirdPartyNoticeLink _ctxstxt_ThirdPartyNoticesHtml5" target="_blank" rel="noopener noreferrer"></a><br/> <span class="citrixCopyright _ctxstxt_CitrixCopyright"></span><br /> <span class="_ctxstxt_AllRightsReserved"></span><br /> <a href="https://www.citrix.com" class="citrixLink" target="_blank" rel="noopener noreferrer">www.citrix.com</a> </div> <a href="#" class="messagebox overlay" id="genericDialogBoxOverlay"></a> <div class="popup dialogBox" id="genericDialogBox"></div> <section id="plugin-activation" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="activate-plugin-content detail-text content-area" role="alertdialog" aria-live="polite"> </div> </div> </div> </section> <section id="plugin-assistance-download" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="download-plugin content-area"> <h1 class="_ctxstxt_ClickInstall plugin-assistant-header main-text"></h1> <div class="actions"> <p class="pluginassistant-details"> <input id="legalstatement-checkbox1" class="legalstatement-checkbox" type="checkbox" /> <label class="legalstatement-label" for="legalstatement-checkbox1"> <span class="detail-text _ctxstxt_IAgreeWith"></span> <a class="licenseagreement-link web-screen-link _ctxstxt_CitrixLicenseAgreement" href="#" role="link"></a> </label> </p> <p> <a href="#" class="installbutton default button disabled action-with-long-tooltip _ctxstxt_Install"></a> </p> </div> <div class="footer"> <a class="securitydetailslink web-screen-link _ctxstxt_SecurityDetails" href="#" role="link"> </a><span class="bar-separator">|</span><a class="pluginassistant-skiplink web-screen-link _ctxstxt_SkipToLogon _ctxsattr_title_SkipToLogonTip" href="#" title=""></a> </div> <div class="acceptterms-popup pluginassistant-popup"> <div class="_ctxstxt_AcceptTermsMessage" role="alertdialog"></div> </div> <div class="securitydetails-popup pluginassistant-popup" role="alertdialog"> <h3 class="_ctxstxt_SecurityInformationTitle"></h3> <p class="_ctxstxt_SecurityInformationText"></p> </div> <div class="licenseagreement-popup pluginassistant-popup _ctxstxt_LicenseAgreementContent" role="alertdialog"> <h3 class="_ctxstxt_LicenseAgreementContentTitle"></h3> <p class="_ctxstxt_LicenseAgreementContentText"></p> <p class="_ctxstxt_LicenseAgreementContentCode"></p> </div> </div> </div> </div> </section> <section id="plugin-assistance-download-unavailable" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div id="plugin-download-unavailable" class="content-area"> <h1 class="main-text _ctxstxt_SoftwareNotDetected"></h1> <div class="content"> <p class="detail-text _ctxstxt_SoftwareNotDetectedDetails"></p> <a href="#" class="pluginassistant-skiplink default button _ctxstxt_Continue"></a> </div> </div> </div> </div> </section> <section id="plugin-assistance-polling" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="polling-plugin content-area"> <h1 class="_ctxstxt_ClickInstall plugin-assistant-header main-text"></h1> <div class="content"> <p class="detail-text _ctxstxt_InstallationBegins"></p> <p class="detail-text"> <span class="_ctxstxt_OnceComplete"></span><span class="_ctxstxt_ClickContinue"></span> </p> </div> <div class="actions"> <a href="#" class="skip-polling-wait default button _ctxstxt_Continue"></a> </div> </div> </div> </div> </section> <section id="plugin-assistance-polling-ie" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="polling-plugin-ie content-area"> <h1 class="main-text _ctxstxt_ClickInstall plugin-assistant-header"></h1> <div class="content"> <p class="polling-plugin-installmessage detail-text _ctxstxt_ClickLogOnToContinue"> </p> </div> <div class="dottedseparator"></div> <div class="actions"> <a class="securitydetailslink _ctxstxt_SecurityDetails web-screen-link" href="#" role="link"> </a><span class="bar-separator">|</span><a class="skip-polling-wait web-screen-link _ctxstxt_SkipToLogon _ctxsattr_title_SkipToLogonTip" href="#" title=""></a> </div> <div class="securitydetails-popup-ie pluginassistant-popup" role="alertdialog"> <h3 class="_ctxstxt_SecurityInformationTitle"></h3> <p class="_ctxstxt_InfoBarSecurityInformation"></p> </div> </div> </div> </div> </section> <section id="protocolhandler-welcome" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="welcome-container content-area"> <div class="box-links detection-right-links"> <h1 class="_ctxstxt_WelcomeToReceiver main-text"></h1> <p class="welcome-for-full-experience detail-text"></p> <a class="welcome-use-native-client default button _ctxstxt_DetectReceiver" href="#"></a> <div class="footer"> <p class="welcome-use-light-text detail-text _ctxstxt_YouCanUseLightVersion"></p> <a class="welcome-use-light-link web-screen-link _ctxstxt_UseLightVersion" href="#"></a> </div> </div> </div> </div> </div> </section> <section id="protocolhandler-detect" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="detect-container content-area"> <div class="box-links detection-right-links"> <h1 class="detect-heading main-text"></h1> <p class="detect-if-already-installed detail-text"></p> <p class="detect-no-prompt detail-text"></p> <p class="pluginassistant-details"> <input id="legalstatement-checkbox2" class="legalstatement-checkbox" type="checkbox" /> <label class="legalstatement-label" for="legalstatement-checkbox2"> <span class="detail-text _ctxstxt_IAgreeWith"></span> <a class="licenseagreement-link web-screen-link _ctxstxt_CitrixLicenseAgreement" href="#" role="link"></a> </label> </p> <a class="installbutton default button disabled _ctxstxt_Download" href="#"></a> <div class="footer"> <a class="detect-retry-detection web-screen-link _ctxstxt_DetectAgain" href="#"></a> <span class="detect-retry-detection-separator bar-separator">|</span> <a class="detect-use-light-version web-screen-link _ctxstxt_UseLightVersion" href="#"></a> <span class="detect-use-light-version-separator bar-separator">|</span> <a class="detect-already-installed web-screen-link _ctxstxt_AlreadyInstalled" href="#"></a> <span class="detect-already-installed-separator bar-separator">|</span> <a class="securitydetailslink web-screen-link _ctxstxt_SecurityDetails" href="#" role="link"></a> </div> <div class="acceptterms-popup pluginassistant-popup"> <div class="_ctxstxt_AcceptTermsMessage" role="alertdialog"></div> </div> <div class="securitydetails-popup pluginassistant-popup" role="alertdialog"> <h3 class="_ctxstxt_SecurityInformationTitle"></h3> <p class="_ctxstxt_SecurityInformationText"></p> </div> <div class="licenseagreement-popup pluginassistant-popup _ctxstxt_LicenseAgreementContent" role="alertdialog"> <h3 class="_ctxstxt_LicenseAgreementContentTitle"></h3> <p class="_ctxstxt_LicenseAgreementContentText"></p> <p class="_ctxstxt_LicenseAgreementContentCode"></p> </div> </div> </div> </div> </div> </section> <section id="protocolhandler-download" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="download-container content-area"> <div class="box-links detection-right-links"> <h1 class="main-text _ctxstxt_DownloadingReceiver"></h1> <p class="download-install-receiver detail-text"></p> <a class="download-complete default button _ctxstxt_Continue" href="#"></a> <div class="footer"> <a class="download-retry web-screen-link _ctxstxt_RetryDownload" href="#"></a> <span class="download-retry-separator bar-separator">|</span> <a class="download-use-light-version web-screen-link _ctxstxt_UseLightVersion" href="#"></a> </div> </div> </div> </div> </div> </section> <section id="protocolhandler-validate" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="validate-container content-area"> <div class="box-links detection-right-links"> <h1 class="main-text _ctxstxt_WaitWhileConfirmInstall"></h1> <p class="validate-was-installed detail-text"></p> <p class="validate-no-window detail-text"></p> <div class="footer"> <a class="validate-retry-detection web-screen-link _ctxstxt_DetectAgain" href="#"></a> <span class="bar-separator">|</span> <a class="validate-retry-download web-screen-link _ctxstxt_DownloadAgain" href="#"></a> <span class="validate-retry-download-separator bar-separator">|</span> <a class="validate-use-light-version web-screen-link _ctxstxt_UseLightVersion" href="#"></a> <span class="validate-use-light-version-separator bar-separator">|</span> <a class="validate-already-installed web-screen-link _ctxstxt_AlreadyInstalled" href="#"></a> </div> </div> </div> </div> </div> </section> <section id="change-client-screen" class="fullscreen-pane scrollable web-screen"> <div class="vertical-center-outer"> <div class="vertical-center-inner"> <div class="changeclient-container content-area"> <div class="box-links detection-right-links"> <h1 class="changeclient-heading main-text"></h1> <p class="changeclient-currently-using detail-text"></p> <div class="footer"> <a id="changeclient-use-light-version" class="changeclient-use-light-version web-screen-link _ctxstxt_UseLightVersion" href="#"></a> <span class="changeclient-use-light-version-separator bar-separator">|</span> <a id="changeclient-use-full-version" class="changeclient-use-full-version web-screen-link _ctxstxt_UseFullVersion" href="#"></a> </div> </div> </div> </div> </div> </section> <div class="myapps-ruler-container"><span></span></div> <div class="ruler-container"><span></span></div> <div class="folder-ruler-container"><span></span></div> <div class="appinfo-ruler-container appInfoHeaderDetails"><span></span></div> <canvas style="display:none;" id="scratchcanvas16" width="16" height="16"></canvas> <canvas style="display:none;" id="scratchcanvas32" width="32" height="32"></canvas> <canvas style="display:none;" id="scratchcanvas48" width="48" height="48"></canvas> <div id="hiddeniframes"> <iframe id="protocolhandler-invoker"></iframe> <div id="wizard-plugindetection"> <!--For the wizard--> </div> </div> <div id="ica-download-container"></div> <script src="receiver/js/ctxs.core.min.js"></script> <script src="receiver/js/ctxs.webui.min.js"></script> <!-- Below empty script tag is required for windows plugin to load required JS files. --> <script></script> </body> </html>