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if (pathArray[4] === "support" && pathArray[5] === "login") { window.location.replace("https://lulu-org.freshworks.com/login/auth/LoginWithLulu?client_id=41441690836303948&redirect_uri=https://help.lulujr.com/freshid/customer_authorize_callback"); }; </script> <main id="portal-home-container" class="full-height-container white-gray-background "> <section id="knowledge-base-container" class="res-bottom-padding-56">  <div id="knowledge-base-hero" style="background-image: url('https://assets.lulu.com/media/help-center/images/jpg/lulujr-help-center-hero-banner.jpg'); background-size: cover; background-position: center center; background-repeat: no-repeat; box-sizing: border-box;"> <div class="max-width-container hero-image-wrapper short-height centered-hero-content"> <h1 class="large top white-text">Knowledge Base</h1> <div class="yext-search-container"> <div class="hero_search_bar_container"></div> </div> </div> </div>  <div class="max-width-container"> <div class="grid-12">  <div class="col-6 col-start-2 col-l-6 col-start-l-1 col-m-big-12 col-start-m-big-1"> <h3 class="category-name">FAQ for Lulu Junior</h3> <div class="grid-12"> <section class="col-6 col-l-12 article-list"> <div class="list-lead folder-name"><a href="/en/support/solutions/folders/64000235023" title="Getting Started"> Getting Started <span class='item-count'>9</span></a></div> <ul> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254858-can-i-redeem-old-expired-or-discontinued-kits-">Can I redeem old, expired, or discontinued kits?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254856-are-my-order-form-and-tracking-code-important-">Are my order form and tracking code important?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254867-i-am-creating-a-children-s-book-can-i-publish-and-sell-it-on-lulu-junior-">I am creating a children鈥檚 book. Can I publish and sell it on Lulu Junior?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254866-what-is-the-difference-between-lulu-and-lulu-junior-">What is the difference between Lulu and Lulu Junior?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254857-is-there-anything-i-need-to-purchase-before-starting-my-book-">Is there anything I need to purchase before starting my book?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000270489-lulu-junior-retailer-wholesale-purchasing">Lulu Junior Retailer & Wholesale Purchasing</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000268477-kit-return-policy">Kit Return Policy</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000264602-tax-exempt-ordering">Tax-Exempt Ordering</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000302935-how-to-create-your-book-if-your-kit-is-no-longer-redeemable">How to create your book if your kit is no longer redeemable</a> </div> </li> </ul> </section> <section class="col-6 col-l-12 article-list"> <div class="list-lead folder-name"><a href="/en/support/solutions/folders/64000235024" title="Using Your Kit"> Using Your Kit <span class='item-count'>9</span></a></div> <ul> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254873-i-lost-some-of-my-illustory-materials-what-should-i-do-">I lost some of my IlluStory materials. What should I do?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254868-can-i-use-art-materials-other-than-the-markers-provided-">Can I use art materials other than the markers provided?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254860-my-kit-has-an-expiration-date-can-i-still-use-it-">My kit has an expiration date. Can I still use it?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000262943-completing-your-kit">Completing Your Kit</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254872-are-there-a-minimum-maximum-page-count-or-word-count-">Are there a minimum/maximum page count or word count?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000260555-i-lost-some-of-my-my-comic-book-materials-what-should-i-do-">I lost some of my My Comic Book materials. What should I do?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254871-does-lulu-junior-correct-spelling-errors-or-typeset-the-book-">Does Lulu Junior correct spelling errors or typeset the book?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254876-what-size-author-photo-should-i-submit-for-the-about-the-author-illustrator-section-">What size author photo should I submit for the "About the Author/Illustrator" section?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000268435-adding-images-to-your-kit-copyright-scanning-concerns">Adding Images To Your Kit: Copyright & Scanning Concerns</a> </div> </li> </ul> </section> <section class="col-6 col-l-12 article-list"> <div class="list-lead folder-name"><a href="/en/support/solutions/folders/64000235025" title="Completed Kit Questions"> Completed Kit Questions <span class='item-count'>11</span></a></div> <ul> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254882-how-do-i-find-my-order-status-">How do I find my order status?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254878-i-cannot-find-my-order-form-what-should-i-do-">I cannot find my order form. What should I do?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254887-how-much-are-additional-copies-of-my-book-">How much are additional copies of my book?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254885-how-do-i-reorder-my-book-">How do I reorder my book?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254888-who-owns-the-copyright-to-my-book-after-it-is-completed-">Who owns the copyright to my book after it is completed?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000262033-shipping-to-and-from-lulu-junior">Shipping To And From Lulu Junior</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254877-where-do-i-send-the-kit-if-i-no-longer-have-the-included-envelope-">Where do I send the kit if I no longer have the included envelope?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254879-can-you-ship-to-addresses-outside-of-the-united-states-">Can you ship to addresses outside of the United States?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254884-i-have-an-issue-with-the-order-i-received-what-should-i-do-">I have an issue with the order I received. What should I do?</a> </div> </li> <li> <div class="ellipsis"> <a href="/en/support/solutions/articles/64000254883-can-i-make-changes-to-an-order-i-have-already-submitted-">Can I make changes to an order I have already submitted?</a> </div> </li> </ul><a href="/en/support/solutions/folders/64000235025" class="see-more">See all 11 articles</a> </section> </div> </div>   <div class="col-3 col-start-9 col-l-6 col-start-l-7 col-m-big-12 col-start-m-big-1"> <div class="cta-buttons-container"> <a href="/en/support/tickets/new" class="button primary-large custom-button"> <span> <img class="button-icon" src="https://assets.lulu.com/media/help-center/images/svg/lulu-icon-support-new-ticket.svg" alt="New Support Ticket" style="filter: hue-rotate(-30deg);">New Support Ticket </span> </a> <a href="/en/support/tickets" class="button primary-large custom-button"> <span> <img class="button-icon" src="https://assets.lulu.com/media/help-center/images/svg/lulu-icon-support-ticket-status.svg" alt="Check Ticket Status" style="filter: hue-rotate(-30deg);">Check Ticket Status </span> </a> </div> </div>  </div> </div> </section> </main> <footer class="footer-container white-text-80"> <div class="max-width-container footer-top-row"> <div class="links-and-social-container"> <div class="main-nav-links"> <a target="_blank" class="footer-link main-nav-link" href="https://www.lulu.com/about-us/">About Us</a> <a href="/en/support/tickets/new" target="_self" class="footer-link main-nav-link">Contact Support</a> <a href="https://www.lulu.com/careers" target="_blank" class="footer-link main-nav-link">Work at Lulu</a> </div> <div class="social-links-container"> <div class="social-links"> <a href="https://www.facebook.com/lulujrdotcom" target="_blank"> <i class="icon-lulujr-facebook-icon"></i> </a> <a href="https://twitter.com/lulujrdotcom" target="_blank"> <i class="icon-lulujr-twitter-icon"></i> </a> <a href="https://www.youtube.com/c/Lulujrdotcom" target="_blank"> <i class="icon-lulujr-youtube-icon"></i> </a> <a href="https://www.instagram.com/lulujrdotcom/" target="_blank"> <i class="icon-lulujr-instagram-icon"></i> </a> <a href="https://www.pinterest.com/lulu_jr/" target="_blank"> <i class="icon-lulujr-pinterest-icon"></i> </a> <a href="https://blog.lulujr.com/" target="_blank"> <i class="icon-lulujr-blog-icon"></i> </a> </div> </div> </div> <div class="subscribe-container"> <div class="subscribe"> <div class="headline-300">Get exclusive Lulu Junior news! 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