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<span class="icon-bar"></span> <span class="icon-bar"></span> </a> <div class="nav-collapse top-nav-collapse"> <div class="navbar-inner"> <div class="d-block d-block-system d-block-menu g-main-menu"> <ul class="menu nav" role="menu"> <li class="first leaf" role="menuitem"><a href="/web/20150217005023/https://support.twitter.com/groups/50-welcome-to-twitter" class="cozy">Welcome to Twitter</a></li> <li class="leaf" role="menuitem"><a href="/web/20150217005023/https://support.twitter.com/groups/51-me" class="cozy">Me</a></li> <li class="leaf" role="menuitem"><a href="/web/20150217005023/https://support.twitter.com/groups/52-notifications" class="cozy">Notifications</a></li> <li class="leaf" role="menuitem"><a href="/web/20150217005023/https://support.twitter.com/groups/53-discover" class="cozy">Discover</a></li> <li class="leaf" role="menuitem"><a href="/web/20150217005023/https://support.twitter.com/groups/54-mobile-apps" class="cozy">Mobile & Apps</a></li> <li class="last leaf" role="menuitem"><a href="/web/20150217005023/https://support.twitter.com/groups/55-troubleshooting" class="cozy">Troubleshooting</a></li> </ul> </div> </div> </div> </div> <button class="btn-close"><span>×</span></button> </div> </nav> <section id="hero" class="hero-empty"> <div class="hero-wrap-outer"> <div class="container"> <div class="hero-wrap-inner"> </div> </div> </div> </section> <section id="gaz-content"> <div class="container"> <div class="row-fluid"> <article class="content"> <div class="d-block d-block-system g-main"> <header> <h1 id="page-title">Help Center</h1> </header> <div class="d-block d-block-system g-main page-home" id="home-content"> <div class="row-fluid" id="home-search-form"> <form accept-charset="UTF-8" action="/web/20150217005023/https://support.twitter.com/homes/search" class="form-horizontal" id="home-search" method="get" page="1"> <label class="control-label element-invisible" for="search-input">Search</label> <div class="well well-small"> <div class="input-append"> <input class="form-text" id="search-input" maxlength="255" name="query" placeholder="Find answers" type="text"/><button class="btn btn-blue btn-large" type="submit">Search</button> </div> </div> </form> </div> <div class="row-fluid"><div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/50-welcome-to-twitter">Welcome to Twitter</a></h4> <div class="blurb">Get started: FAQs and the basics</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/215585" title="Getting started with Twitter">Getting started with Twitter</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/15367" title="Posting a Tweet">Posting a Tweet</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/127871" title="Customizing your profile">Customizing your profile</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/50-welcome-to-twitter">See more</a></div></div> <div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/51-me">Me</a></h4> <div class="blurb">Manage your profile and account settings</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/14663" title="Recovering a lost or forgotten password">Recovering a lost or forgotten password</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14016" title="About public and protected Tweets">About public and protected Tweets</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14606" title="About Direct Messages">About Direct Messages</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/51-me">See more</a></div></div> <div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/52-notifications">Notifications</a></h4> <div class="blurb">Interact with other users</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/77606" title="FAQs about Retweets (RT)">FAQs about Retweets (RT)</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14023" title="What are @replies and mentions?">What are @replies and mentions?</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14019" title="FAQs about following">FAQs about following</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/52-notifications">See more</a></div></div></div> <div class="row-fluid"><div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/53-discover">Discover</a></h4> <div class="blurb">Find content related to your interests</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/132700" title="Using Twitter search">Using Twitter search</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14022" title="Finding people on Twitter">Finding people on Twitter</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/49309" title="Using hashtags on Twitter">Using hashtags on Twitter</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/53-discover">See more</a></div></div> <div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/54-mobile-apps">Mobile & Apps</a></h4> <div class="blurb">Use Twitter on the go</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/20169500" title="Getting started with Twitter for iPhone">Getting started with Twitter for iPhone</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/168930" title="Getting started with Twitter for Android">Getting started with Twitter for Android</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14589" title="Getting Started with Twitter via your mobile phone">Getting Started with Twitter via your mobile phone</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/54-mobile-apps">See more</a></div></div> <div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/55-troubleshooting">Troubleshooting</a></h4> <div class="blurb">Find solutions to common issues</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/15365" title="I can't log in">I can't log in</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/31796" title="My account has been compromised">My account has been compromised</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/15790" title="My account is suspended">My account is suspended</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/55-troubleshooting">See more</a></div></div></div> <div class="row-fluid"><div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/56-policies-violations">Policies & Violations</a></h4> <div class="blurb">Know the Twitter Rules and report violations</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/18311" title="The Twitter Rules">The Twitter Rules</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/15789" title="How to report violations">How to report violations</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/64986" title="Reporting spam on Twitter">Reporting spam on Twitter</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/56-policies-violations">See more</a></div></div> <div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/57-safety-security">Safety & Security</a></h4> <div class="blurb">Stay safe and in control of your Twitter experience</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/76036" title="Safe tweeting: the basics">Safe tweeting: the basics</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/18368" title="Protecting your personal information">Protecting your personal information</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/15794" title="Online abuse">Online abuse</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/57-safety-security">See more</a></div></div> <div class="span4 category"><h4><a href="https://web.archive.org/web/20150217005023/https://support.twitter.com/groups/58-advertising">Advertising</a></h4> <div class="blurb">Learn about Twitter Ads and advertising policies</div> <ul class="link-list"><li><a href="/web/20150217005023/https://support.twitter.com/articles/142101" title="What are Promoted Tweets?">What are Promoted Tweets?</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/282154" title="What are Promoted Accounts?">What are Promoted Accounts?</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/282142" title="What are Promoted Trends?">What are Promoted Trends?</a></li></ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/58-advertising">See more</a></div></div></div> <div class="row-fluid"> <div class="span8"> <h2>Frequently Asked Questions</h2> <hr/> <div class="g-tagline"> Get instant answers for the most common questions about Twitter and learn how to use 140 characters like a pro. </div> <div class="row-fluid"> <div class="span6"> <h5>How do I use Twitter?</h5> <ul class="link-list"> <li><a href="/web/20150217005023/https://support.twitter.com/articles/215585">Twitter 101: Getting started.</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/15367">How do I tweet?</a></li> <li><a href="/web/20150217005023/https://support.twitter.com/articles/49309">What's a hashtag?</a></li> </ul> <div class="g-navigation"><a href="/web/20150217005023/https://support.twitter.com/groups/50">See more</a></div> </div> <div class="span6"> <h5>How do I update my settings?</h5> <ul class="link-list"> <li><a href="/web/20150217005023/https://support.twitter.com/articles/14663">How do I change my password?</a></li> <li><a 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