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You can choose your own design and enhancements at your convenience.</p> </div> </div> </div> </div> <div class="tab-pane fade show " id="faq_panel_2" role="tabpanel" aria-labelledby="home-tab"> <div id="accordion4" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_4" href="#ans_4" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>How do I access My Account?</strong> </a> </div> <div id="ans_4"class="card-body faq collapse pl-4" data-parent="#accordion4"> <p>Go to <a href="https://advertising.nydailynews.com/login">My Dashboard.</a> From there, you can update your address, phone number, business name, business type, password, and any saved credit cards.</p> </div> </div> </div> </div> <div class="tab-pane fade show " id="faq_panel_3" role="tabpanel" aria-labelledby="home-tab"> <div id="accordion5" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_5" href="#ans_5" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>How do I change the email address on my account?</strong> </a> </div> <div id="ans_5"class="card-body faq collapse pl-4" data-parent="#accordion5"> <p>Please contact one of our representatives at 1-877-974-8014 to update the email address you log in with.</p> </div> </div> </div> <div id="accordion6" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_6" href="#ans_6" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>My ad did not appear online. What do I do?</strong> </a> </div> <div id="ans_6"class="card-body faq collapse pl-4" data-parent="#accordion6"> <p>If you do not see your ad (either online or in the paper), please call us at 1-877-974-8014.</p> </div> </div> </div> <div id="accordion7" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_7" href="#ans_7" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>What if I forget my username or password?</strong> </a> </div> <div id="ans_7"class="card-body faq collapse pl-4" data-parent="#accordion7"> <p>Our site will walk you through the retrieval of both your username and your password if you forget either or both of them. If you still have difficulty logging in after going through this process, please call us at 1-877-974-8014 and one of our representatives will assist you.</p> </div> </div> </div> </div> <div class="tab-pane fade show " id="faq_panel_4" role="tabpanel" aria-labelledby="home-tab"> <div id="accordion8" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_8" href="#ans_8" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>What types of ads are not available to place on this website?</strong> </a> </div> <div id="ans_8"class="card-body faq collapse pl-4" data-parent="#accordion8"> <p>At this time, a few classifications are not available online. Please call between 8:30 AM and 6 PM EST to place ads for: <br />  </p> <ul> <li>Public / Legal Notices: 860-241-6392</li> </ul> <p><br /> If you are a contract advertiser, please call your CT1 Media account representative to place your ad.</p> </div> </div> </div> </div> <div class="tab-pane fade show " id="faq_panel_5" role="tabpanel" aria-labelledby="home-tab"> <div id="accordion9" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_9" href="#ans_9" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>Do I need to create an account?</strong> </a> </div> <div id="ans_9"class="card-body faq collapse pl-4" data-parent="#accordion9"> <p>Yes, in order for us to schedule your ad and charge you for it, we need you to create an account. This also allows you full access to all your saved drafts, current, pending and past orders and account information. 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If you need more information regardin our Privacy Policy, please <a href="http://www.tribpub.com/privacy-policy/">click here.</a></p> </div> </div> </div> <div id="accordion10" class="accordion"> <div class="card mb-0"> <div class="card-header collapsed" data-toggle="collapse" data-target="#ans_10" href="#ans_10" aria-expanded="false"> <a class="card-title"> <i class="fas text-primary fa-arrow-right"></i> <strong>What affects the price of my ad?</strong> </a> </div> <div id="ans_10"class="card-body faq collapse pl-4" data-parent="#accordion10"> <p>Several factors influence ad cost including:</p> <ul> <li>Category</li> <li>Size of ad</li> <li>Adding a photo(classified only)</li> <li>Frequency of ad run</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div>  </div> </main> <hr class="footer-divider">  <div class="modal mail-modal" id="mailModal"> <div class="modal-dialog modal-lg modal-dialog-centered"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title">CONTACT US</h4> <button type="button" class="close" data-dismiss="modal">×</button> </div> <form action="" method="post" id="send_mail"> <div class="modal-body"> <div class="row p-2"> <div class="col-md-12 "> <div class="form-group required"> <label>What can we help you with?</label> <select name="topic_email" class="form-control form-control-sm" required> <option value=""> Select a topic </option> <option value="Help with using the site"> Help with using the site </option> <option value="Ad or notice did not run"> Ad or notice did not run </option> <option value="Issues with payment or billing"> Issues with payment or billing </option> <option value="Help with designing your ad or notice"> Help with designing your ad or notice </option> <option value="Calendar or scheduling assistance"> Calendar or scheduling assistance </option> <option value="Other"> Other </option> </select> </div> <div class="form-group required"> <label>Email address</label> <input type ="email" name="email" class="form-control form-control-sm email" value="" placeholder="Enter your email" required> </div> <div class="form-group required"> <label>Message</label> <textarea class="form-control form-control-sm message" name="message"placeholder="Ask customer support" maxlength="250" required></textarea> <span style="float:right";><span id="letter_label">Character limit </span><span id="letter_counter">250</span></span> </div> <div class="form-group "> <label>Order number</label> <input type ="order_number" name="order_number" class="form-control form-control-sm order_number" value="" placeholder="Order number(optional)"> </div> <div class="form-group" id="semail"> <label>Send to</label> <input type ="hidden" name="semail" class="semail"> </div> </div> </div> </div> <div class="modal-footer"> <div class="row" style="width: 100%; "> <div class="col-md-8 mb-2 mb-sm-0"> <div class="row" id="loader" style="display: none; width: 100%"> <div class="col-md-12"> <h5 class="d-inline align-middle text-right"> <span class="spinner-border" role="status"> <span class="sr-only">Sending email.</span> </span> Sending email. 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