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header page-header__group page-header__group--right"> <a class="action skip contentarea" href="#contentarea"><span> Ga naar de inhoud</span></a> <ul class="header links page-header-meta-nav"> <li class="webshop-claim">Webshop | België</li> <li class="webshop-office"><a title="STILL filialen" href="/locaties-en-contacten"><span class="pseudo_class_still">STILL filialen</span></a></li> <li class="customer-welcome customer-support"><span class="customer-name" role="link" tabindex="0" data-mage-init='{"dropdown":{}}' data-toggle="dropdown" data-trigger-keypress-button="true"><span>Klantenservice</span> <button type="button" class="action switch" tabindex="-1" data-action="customer-menu-toggle"><span>Klantenservice</span></button></span> <div class="customer-menu" data-target="dropdown"><ul class="header infos"> <li><span class="branded servicemail">E-mail</span> <a title="Klantenservice" href="mailto:info@still.be">info@still.be</a></li> <li class="business-hours"><strong>Onze 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class="nav-main__link">Account <span class="nav-main__link-btn"></span></span> <div class="nav-main__dropdown"><div class="nav-main__content nav-main__content--2"><ul class="nav-main__list nav-main__list--2"><li class="nav-main__list-item nav-main__list-item--go-back"><span class="nav-main__link">Terug <button type="button" class="nav-main__link-btn nav-main__link-btn--align-left"></button></span></li></ul></div></div></li> </ul><ul class="nav-main__list nav-main__list--1"><li class="nav-main__list-item nav-main__list-item--category level-top nav-main__list-item--has-sub"><a class="nav-main__link" href="https://be.still.shop/trucks.html" class="level-top" > Trucks<span class="nav-main__link-btn"></span> </a><div class="nav-main__dropdown"><div class="nav-main__content nav-main__content--2"><div class="nav-main__title-container"><a href="https://be.still.shop/trucks.html" class="nav-main__title">Trucks</a></div><ul class="nav-main__list nav-main__list--2 submenu"><li class="nav-main__list-item nav-main__list-item--go-back"> <span class="nav-main__link"> Terug <button type="button" class="nav-main__link-btn nav-main__link-btn--align-left"></button> </span> </li><li class="nav-main__list-item nav-main__list-item--category"><a class="nav-main__link" href="https://be.still.shop/trucks/handpallettrucks.html" > <span class="nav-main__link-text">Pompwagens</span><div class="nav-main__tile"><img width="138.75" height="138.75" class="nav-main__tile-img" src="/media/catalog/category/STILL-Shop_Nav-Img_handpallettrucks_200x200_1_4_1_1.png"/><div class="nav-main__tile-text"><span class="nav-main__tile-headline">Pompwagens</span><span class="nav-main__tile-subheadline">Pompwagens</span></div></div> </a></li><li class="nav-main__list-item nav-main__list-item--category"><a class="nav-main__link" href="https://be.still.shop/trucks/elektrische-pompwagen.html" > <span class="nav-main__link-text">Elektrische pompwagens</span><div class="nav-main__tile"><img width="138.75" height="138.75" class="nav-main__tile-img" src="/media/catalog/category/STILL_Shop_Product_ECH15C_Support_Wheels_Gallery-01_Rear_700x700_1_4.jpg"/><div class="nav-main__tile-text"><span class="nav-main__tile-headline">Elektrische pompwagens</span><span class="nav-main__tile-subheadline">Elektrische pompwagens</span></div></div> </a></li><li class="nav-main__list-item nav-main__list-item--category"><a class="nav-main__link" href="https://be.still.shop/trucks/stapelaars.html" > <span class="nav-main__link-text">Stapelaars</span><div class="nav-main__tile"><img width="138.75" height="138.75" class="nav-main__tile-img" src="/media/catalog/category/ECV-10_Produktberater_200x200_1_9.jpg"/><div class="nav-main__tile-text"><span class="nav-main__tile-headline">Stapelaars</span><span class="nav-main__tile-subheadline">Stapelaars</span></div></div> </a></li><li class="nav-main__list-item nav-main__list-item--category"><a class="nav-main__link" 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d.setTime(d.getTime() + (expirationDays * 24 * 60 * 60 * 1000)); var expires = "expires=" + d.toUTCString(); document.cookie = cookieName + "=" + cookieValue + ";" + expires + ";path=/"; }</script> <div class="faq-category"><h2 class="faqcat-title first-title"><i></i>Welkom bij onze Support Portaal</h2> <ul class="category-list"> <li class="col-xs-6 col-sm-4 col-md-3 category"><div class="block"><a href="https://be.still.shop/faq/category/klant-account.html"><img src="/media/phpcuong/faq/category/STILL_Shop_FAQ_Icons_Kundenkonto_1.png" alt="Klant account" title="Klant account - FAQ" /></a> <h3><a href="https://be.still.shop/faq/category/klant-account.html">Klant account</a></h3></div></li> <li class="col-xs-6 col-sm-4 col-md-3 category"><div class="block"><a href="https://be.still.shop/faq/category/bestelling.html"><img src="/media/phpcuong/faq/category/STILL_Shop_FAQ_Icons_Bestellung.png" alt="Bestelling" title="Bestelling - FAQ" /></a> <h3><a href="https://be.still.shop/faq/category/bestelling.html">Bestelling</a></h3></div></li> <li class="col-xs-6 col-sm-4 col-md-3 category"><div class="block"><a href="https://be.still.shop/faq/category/betaling.html"><img src="/media/phpcuong/faq/category/STILL_Shop_FAQ_Icons_Zahlung.png" alt="Betaling" title="Betaling - FAQ" /></a> <h3><a href="https://be.still.shop/faq/category/betaling.html">Betaling</a></h3></div></li> <li class="col-xs-6 col-sm-4 col-md-3 category"><div class="block"><a href="https://be.still.shop/faq/category/levering.html"><img src="/media/phpcuong/faq/category/STILL_Shop_FAQ_Icons_Lieferung.png" alt="Levering" title="Levering - FAQ" /></a> <h3><a href="https://be.still.shop/faq/category/levering.html">Levering</a></h3></div></li> <li class="col-xs-6 col-sm-4 col-md-3 category"><div class="block"><a href="https://be.still.shop/faq/category/garantie.html"><img src="/media/phpcuong/faq/category/STILL_Shop_FAQ_Icons_Gewa_hrleistung.png" alt="Garantie" title="Garantie - FAQ" /></a> <h3><a href="https://be.still.shop/faq/category/garantie.html">Garantie</a></h3></div></li> </ul> <h2 class="faqcat-title"><i></i>Veel gestelde vragen</h2> <ol class="items faqs-list"><li class="item no-question"><a href="#">Er zijn geen veel gestelde vragen gevonden.</a></li></ol> <h2 class="faqcat-title"><i></i>Huidige vragen</h2> <ol class="items faqs-list"> <li class="item" id="faq-id-293"><a href="https://be.still.shop/faq/kan-ik-gebruik-maken-van-jullie-service-voor-reparaties.html"><span class="faq-iconplus"></span>Kan ik gebruik maken van jullie service voor reparaties?</a> <div class="description" id="description">Ja, neem contact met onze service hotline: XXXXXX of stuur een email met het serienummer van uw product naar service@still.be.</div></li> <li class="item" id="faq-id-292"><a href="https://be.still.shop/faq/welke-garantie-geldt-op-onze-producten.html"><span class="faq-iconplus"></span>Welke garantie geldt op onze producten?</a> <div class="description" id="description">Onze producten hebben verschillende garantieperiodes. Nieuwe producten hebben een garantie van de producent, gemeld op elke productpagina. De garantie over gebruikte machines is afhankelijk van het niveau van het product. Neem contact met onze gebruikte afdeling of lees hier meer over onze garantie voor gebruikte producten.</div></li> <li class="item" id="faq-id-291"><a href="https://be.still.shop/faq/kan-ik-een-product-in-het-buitenland-laten-leveren.html"><span class="faq-iconplus"></span>Kan ik een product in het buitenland laten leveren?</a> <div class="description" id="description">Producten die besteld worden via deze webshop kunnen alleen in België geleverd worden.</div></li> <li class="item" id="faq-id-290"><a href="https://be.still.shop/faq/bent-u-niet-tevreden-over-onze-producten.html"><span class="faq-iconplus"></span>Bent u niet tevreden over onze producten?</a> <div class="description" id="description"><p>U kunt te allen tijde contact opnemen met onze klantenservice of bellen naar <strong>+32 3 360 62 00</strong></p></div></li> <li class="item" id="faq-id-289"><a href="https://be.still.shop/faq/kan-ik-een-bestelling-annuleren.html"><span class="faq-iconplus"></span>Kan ik een bestelling annuleren?</a> <div class="description" id="description">Als uw order de "open" status heeft, kunt u deze bestelling nog annuleren. U kunt naar "Mijn account" gaan en het contactformulier openen naast "Verzoek voor annulering" en een verzoek indienen. Wij zullen uw verzoek controlleren en een terugkoppeling sturen.</div></li> <li class="item" id="faq-id-288"><a href="https://be.still.shop/faq/hoelang-duurt-een-levering.html"><span class="faq-iconplus"></span>Hoelang duurt een levering?</a> <div class="description" id="description">Voor al onze producten geven we een geschatte levertermijn. Als wij door welke reden dan ook niet op tijd kunnen leveren, zullen we met u contact opnemen en een alternatieve oplossing zoeken. Als een van de bestelde producten onze magazijn heeft verlaten, zullen we een e-mail sturen met de exacte leverdatum. Als u meer dan een product bestelt, kan het voorkomen dat wij meerdere emails sturen, met verschillende afleverdata. Uw producten kunnen dan op verschillende momenten afgeleverd worden. Neem aub contact met ons in het geval van vragen over de leverdatum van uw producten.</div></li> <li class="item" id="faq-id-287"><a href="https://be.still.shop/faq/wat-zijn-de-leveringskosten.html"><span class="faq-iconplus"></span>Wat zijn de leveringskosten?</a> <div class="description" id="description">Alle prijzen op de webshop zijn inclusief levering. Transport, verpakking en verzekering zijn inbegrepen. Wij zullen uw product snel en vertrouwd afleveren. </div></li> <li class="item" id="faq-id-286"><a href="https://be.still.shop/faq/welke-leveringsmethoden-kennen-jullie.html"><span class="faq-iconplus"></span>Welke leveringsmethoden kennen jullie?</a> <div class="description" id="description">Afhankelijk van het product, kunnen we deze door een logistieke partner of door onze eigen vrachtwagen laten leveren. In het geval van een gebruikte machine kunt u deze ophalen bij onze vestiging of laten leveren.</div></li> </ol></div> <form class="amhideprice-form" id="amhideprice-form" method="post" style="display: none;" data-nofocus="true"><span class="amhideprice-close" data-amhide-js="close-popup"></span> <input name="form_key" type="hidden" value="" /><input name="product_id" type="hidden" value="" /><fieldset class="fieldset"><legend class="legend amhideprice-form-ledend"><span>Get a Quote for</span> <span style="font-weight: bolder;" class="product-name"></span></legend><br> <div class="field required"><label for="amhideprice-name" class="label"><span>Naam klant</span></label> <div class="control"><input type="text" name="name" class="input-text" id="amhideprice-name" data-validate="{required:true}"></div></div><div class="field required"><label for="amhideprice-email" class="label"><span>Klant e-mail</span></label> <div class="control"><input type="email" name="email" id="amhideprice-email" 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