Apple Trade In

<!DOCTYPE html> <html class="en-us amr nojs en seg-consumer us" lang="en-US" > <head> <link rel="preconnect" href="https://store.storeimages.cdn-apple.com/4982/store.apple.com" crossorigin="anonymous"> <link rel="dns-prefetch" href="https://store.storeimages.cdn-apple.com/4982/store.apple.com" crossorigin="anonymous"> <link rel="preconnect" href="https://www.apple.com" crossorigin="anonymous"> <link rel="dns-prefetch" href="https://www.apple.com" crossorigin="anonymous"> <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1" /> <title>Apple Trade In - Apple</title> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="format-detection" content="telephone=no" /> <meta property="og:title" content="Apple Trade In" /> <meta name="twitter:site" content="@apple" /> <meta property="og:image" content="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/tradein-og-image-202409?wid=1200&hei=630&fmt=jpeg&qlt=95&.v=1726851187028" /> <meta name="twitter:card" content="summary_large_image" /> <meta property="og:description" content="Trade in your iPhone, iPad, Mac, Watch, or any other device for credit toward a new one, or recycle it responsibly for free with Apple Trade In." /> <meta property="og:locale" content="en_US" /> <meta property="og:site_name" content="Apple" /> <meta property="og:type" content="product" /> <meta property="og:url" content="https://www.apple.com/shop/trade-in" /> <meta name="robots" content="max-image-preview:large" /> <meta name="description" content="Trade in your iPhone, iPad, Mac, Watch, or any other device for credit toward a new one, or recycle it responsibly for free with Apple Trade In." /> <link rel="canonical" href="https://www.apple.com/shop/trade-in" /> <script crossorigin="anonymous"> document.cookie = "as_sfa=Mnx1c3x1c3x8ZW5fVVN8Y29uc3VtZXJ8aW50ZXJuZXR8MHwwfDE; path=/; domain=apple.com; expires=Thu, 22-May-2025 21:54:54 GMT; Secure;"; </script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":"1","name":"Apple Trade In"}]}</script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What devices are eligible for trade-in?","acceptedAnswer":{"@type":"Answer","text":"You can trade in many Apple and third-party devices, including Samsung and Google smartphones, for a trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free."}},{"@type":"Question","name":"Can I trade in an engraved device?","acceptedAnswer":{"@type":"Answer","text":"Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value."}},{"@type":"Question","name":"Can I trade in a device that’s part of the iPhone Upgrade Program?","acceptedAnswer":{"@type":"Answer","text":"If you’re currently a member of the iPhone Upgrade Program and wish to remain in the program, please do not proceed with Apple Trade In. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one.\nIf you’re currently enrolled in the iPhone Upgrade Program and continue with Apple Trade In, you will be exiting the program and will be responsible for both your outstanding iPhone Upgrade Program loan and the price of any new iPhone you purchase through Apple Trade In.\nBefore proceeding with Apple Trade In, you can check your upgrade eligibility(Opens in a new window) or check if your device is enrolled in the iPhone Upgrade Program(Opens in a new window).\nIf you’re not yet participating in the iPhone Upgrade Program, you can trade in your eligible device at an Apple Store for credit toward your subsequent purchase as part of the iPhone Upgrade Program."}},{"@type":"Question","name":"How much will I get for my device?","acceptedAnswer":{"@type":"Answer","text":"It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.\nKeep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us."}},{"@type":"Question","name":"Can I get an estimate online, then trade in at an Apple Store?","acceptedAnswer":{"@type":"Answer","text":"Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described."}},{"@type":"Question","name":"How do I find the serial number on my Apple device?","acceptedAnswer":{"@type":"Answer","text":"On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac.\nIf you’re still unable to locate it, there are a few other ways to find your serial number(Opens in a new window). You’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch."}},{"@type":"Question","name":"Why can’t I pay monthly after I add my trade-in?","acceptedAnswer":{"@type":"Answer","text":"If the net price is less than $99 for a new iPhone, or less than $25 for a new iPad, Mac, or Apple Watch, you will not be offered the option to pay monthly. You will, however, be able to continue your transaction and pay in full for the remaining amount due."}},{"@type":"Question","name":"If I buy a new device online with a trade-in, when will the credit be applied?","acceptedAnswer":{"@type":"Answer","text":"It depends on what you buy and how you pay for it.\nIf you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Gift Card by email.\nIf you buy an iPhone, iPad, Mac, or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in."}},{"@type":"Question","name":"How long does the online trade-in process take?","acceptedAnswer":{"@type":"Answer","text":"Generally it takes 2 to 3 weeks. Your trade-in device needs to be sent to us within 14 days of when you receive your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. It may take 3 to 5 business days for your credit to be processed."}},{"@type":"Question","name":"How quickly should I return my device?","acceptedAnswer":{"@type":"Answer","text":"Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value."}},{"@type":"Question","name":"Do I need to return accessories to get the full trade-in value?","acceptedAnswer":{"@type":"Answer","text":"You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them for you."}},{"@type":"Question","name":"How do I send back my device?","acceptedAnswer":{"@type":"Answer","text":"We’ll either send you a prepaid trade-in kit or email you drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and package your device.\nHere’s how to prepare and package your Apple Watch, iPhone, or Android device(Opens in a new window).\nHere’s how to prepare and package your iPad(Opens in a new window).\nHere’s how to prepare and package your Mac laptop(Opens in a new window).\nHere’s how to prepare and package your iMac(Opens in a new window).\nHere’s how to prepare and package your Mac Pro(Opens in a new window).\nHere’s how to prepare and package your Mac mini(Opens in a new window)."}},{"@type":"Question","name":"How do I prepare my device before I trade it in?","acceptedAnswer":{"@type":"Answer","text":"If you trade in online, follow these step-by-step instructions on how to prepare your device.\nHere’s what to do before you trade in your iPhone, iPad, or iPod touch(Opens in a new window).\nHere’s what to do before you trade in your Mac(Opens in a new window).\nHere’s what to do before you trade in your Apple Watch(Opens in a new window).\nIf you trade in at an Apple Store, you only need to back up your data to iCloud before you bring in your device.\nHere’s how to back up your iPhone, iPad, or iPod touch to iCloud(Opens in a new window).\nHere’s how to back up your Mac to iCloud(Opens in a new window).\nHere’s how to back up your Apple Watch to iCloud(Opens in a new window)."}},{"@type":"Question","name":"How do I turn off Find My?","acceptedAnswer":{"@type":"Answer","text":"To turn off Find My on your Apple device: Tap Settings. Tap iCloud.\nSign in with your Apple Account, if necessary. Turn off Find My. If you don’t have your physical device, you can turn off Find My via iCloud(Opens in a new window)."}},{"@type":"Question","name":"How do I transfer my data to my new device?","acceptedAnswer":{"@type":"Answer","text":"Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data."}},{"@type":"Question","name":"Is there a way to track my trade-in status?","acceptedAnswer":{"@type":"Answer","text":"Yes. If you bought a new device online with a trade-in or you’re receiving an Apple Gift Card, you can track your status(Opens in a new window) at any time."}},{"@type":"Question","name":"Can I cancel a trade-in?","acceptedAnswer":{"@type":"Answer","text":"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device."}},{"@type":"Question","name":"Why did I receive a revised trade-in value offer?","acceptedAnswer":{"@type":"Answer","text":"If the condition of your device is different from what you described, we’ll provide a revised value.\nIf the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card.\nIf the revised value increases, we’ll automatically increase your trade-in credit."}},{"@type":"Question","name":"According to an email, my gift card or my credit was issued, but I haven’t received it. What do I do?","acceptedAnswer":{"@type":"Answer","text":"Reach out to one of our Specialists via \nchat(Opens in a new window) or by calling 1-800-MY-APPLE."}},{"@type":"Question","name":"Does Apple offer recycling?","acceptedAnswer":{"@type":"Answer","text":"Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."}},{"@type":"Question","name":"How do I prepare my device for recycling?","acceptedAnswer":{"@type":"Answer","text":"Before you send us your device by mail or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple. If you are sending your old device by mail, please note: Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: Do not ship loose batteries. Discharge the unit to less than 30%. Do not ship electronics that are disassembled into parts. Do not ship electronics with swollen, damaged, or defective batteries. For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box. Ship only one device per box."}}]}</script> <script type="application/json" id="metrics">{"config":{"asMetrics":{"dataMule":"v1","storedEntryPointEnabled":false,"graffitiEnabled":false},"omniture":{"account":["applestoreww"],"trackingServer":"securemetrics.apple.com","internalDomains":["store.apple.com","secure.store.apple.com","secure1.store.apple.com","secure2.store.apple.com","epp.apple.com","secure1.epp.apple.com","storeint.apple.com","secure1.storeint.apple.com","www.apple.com"]},"global":{"cookieDomain":"apple.com"}},"data":{"node":"standard/home/tradein","pageName":"AOS: home/tradein","properties":{"isHomePage":false,"encryptedStoreId":"wHF2F2PHCCCX72KDY","serverName":"c768000","characterSetForCountry":"UTF-8","currencyCode":"USD","computedChannel":"AOS: home","storeSegmentVariable":"AOS: US Consumer","storeFrontId":"10078","computedCustomStoreName":"AOS: US Consumer","langAttribute":"en-us","evarDataNodesEnabled":true},"currency":"USD","area":"shop"}}</script> <link rel="image_src" href="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/tradein-og-image-202409?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1726851187028" /> <script crossorigin="anonymous"> if (/(iPad).*OS ([6-9]|[1-9][0-9]).*AppleWebKit.*Mobile.*Safari/.test(navigator.userAgent)) { var headNode = document.getElementsByTagName("head")[0]; var sbNode = document.createElement('meta'); var url = decodeURI("https://www.apple.com/shop/trade-in"); var ses = "; " + document.cookie; var sesParts = ses.split("; s_vi="); ses = sesParts.length == 2 ? sesParts.pop().split(";").shift() : ''; if (ses !== '') { url += url.indexOf('?') >= 0 ? 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name="aos-gn-template" content="2.12.1 - Thu Nov 14 2024 21:04:02 GMT-0800 (Pacific Standard Time)" /> <meta name="globalnav-store-key" content="SJHJUH4YFCTTPD4F4" /> <meta name="globalnav-search-field[action]" content="/search" /> <meta name="globalnav-submenus-enabled" content="true" data-ff-enabled data-cms /> <meta name="globalmessage-segment-redirect" content="true" data-cms /> <meta name="globalnav-search-suggestions-enabled" content="true" data-cms /> <meta name="globalnav-bag-flyout-enabled" content="true" data-cms /> <div id="globalheader"> <aside id="globalmessage-segment" lang="en-US" dir="ltr" class="globalmessage-segment"> <ul class="globalmessage-segment-content" data-strings="{"view":"{%STOREFRONT%} Store Home","segments":{"smb":"Business Store Home","eduInd":"Education Store Home","other":"Store Home"},"exit":"Exit"}"></ul> </aside> <nav id="globalnav" lang="en-US" dir="ltr" aria-label="Global" data-analytics-element-engagement-start="globalnav:onFlyoutOpen" data-analytics-element-engagement-end="globalnav:onFlyoutClose" data-store-api="https://www.apple.com/shop/bag/status" data-analytics-activitymap-region-id="global nav" data-analytics-region="global nav" class="globalnav no-js"> <div class="globalnav-content"> <div class="globalnav-item globalnav-menuback"> <button class="globalnav-menuback-button" aria-label="Main menu"> <span class="globalnav-chevron-icon"><svg height="48" viewbox="0 0 9 48" width="9" xmlns="http://www.w3.org/2000/svg"> <path d="m1.5618 24.0621 6.5581-6.4238c.2368-.2319.2407-.6118.0088-.8486-.2324-.2373-.6123-.2407-.8486-.0088l-7 6.8569c-.1157.1138-.1807.2695-.1802.4316.001.1621.0674.3174.1846.4297l7 6.7241c.1162.1118.2661.1675.4155.1675.1577 0 .3149-.062.4326-.1846.2295-.2388.2222-.6187-.0171-.8481z"></path></svg></span> </button> </div> <ul id="globalnav-list" class="globalnav-list"> <li data-analytics-element-engagement="globalnav hover - apple" class="globalnav-item globalnav-item-apple"> <a href="https://www.apple.com/" data-globalnav-item-name="apple" data-analytics-title="apple home" aria-label="Apple" class="globalnav-link globalnav-link-apple" data-autom="gn_apple"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m13.0729 17.6825a3.61 3.61 0 0 0 -1.7248 3.0365 3.5132 3.5132 0 0 0 2.1379 3.2223 8.394 8.394 0 0 1 -1.0948 2.2618c-.6816.9812-1.3943 1.9623-2.4787 1.9623s-1.3633-.63-2.613-.63c-1.2187 0-1.6525.6507-2.644.6507s-1.6834-.9089-2.4787-2.0243a9.7842 9.7842 0 0 1 -1.6628-5.2776c0-3.0984 2.014-4.7405 3.9969-4.7405 1.0535 0 1.9314.6919 2.5924.6919.63 0 1.6112-.7333 2.8092-.7333a3.7579 3.7579 0 0 1 3.1604 1.5802zm-3.7284-2.8918a3.5615 3.5615 0 0 0 .8469-2.22 1.5353 1.5353 0 0 0 -.031-.32 3.5686 3.5686 0 0 0 -2.3445 1.2084 3.4629 3.4629 0 0 0 -.8779 2.1585 1.419 1.419 0 0 0 .031.2892 1.19 1.19 0 0 0 .2169.0207 3.0935 3.0935 0 0 0 2.1586-1.1368z"></path></svg></span><span class="globalnav-image-compact globalnav-link-image"><svg height="48" viewbox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"> <path d="m15.5752 19.0792a4.2055 4.2055 0 0 0 -2.01 3.5376 4.0931 4.0931 0 0 0 2.4908 3.7542 9.7779 9.7779 0 0 1 -1.2755 2.6351c-.7941 1.1431-1.6244 2.2862-2.8878 2.2862s-1.5883-.734-3.0443-.734c-1.42 0-1.9252.7581-3.08.7581s-1.9611-1.0589-2.8876-2.3584a11.3987 11.3987 0 0 1 -1.9373-6.1487c0-3.61 2.3464-5.523 4.6566-5.523 1.2274 0 2.25.8062 3.02.8062.734 0 1.8771-.8543 3.2729-.8543a4.3778 4.3778 0 0 1 3.6822 1.841zm-6.8586-2.0456a1.3865 1.3865 0 0 1 -.2527-.024 1.6557 1.6557 0 0 1 -.0361-.337 4.0341 4.0341 0 0 1 1.0228-2.5148 4.1571 4.1571 0 0 1 2.7314-1.4078 1.7815 1.7815 0 0 1 .0361.373 4.1487 4.1487 0 0 1 -.9867 2.587 3.6039 3.6039 0 0 1 -2.5148 1.3236z"></path></svg></span><span class="globalnav-link-text">Apple</span></a> </li> <li class="globalnav-item globalnav-menu" data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none"> <div class="globalnav-flyout" data-topnav-flyout="menu"> <div class="globalnav-menu-list"> <div data-analytics-element-engagement="globalnav hover - store" class="globalnav-item globalnav-item-store globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store" data-autom="gn_store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"> <path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 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xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449z"></path></svg></span><span class="globalnav-link-text">Mac</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - ipad" class="globalnav-item globalnav-item-ipad globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad" data-autom="gn_ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"> <path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 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class="globalnav-item globalnav-item-iphone globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone" data-autom="gn_iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"> <path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 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</g></svg></span><span class="globalnav-link-text">Vision</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - airpods" class="globalnav-item globalnav-item-airpods globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods" data-autom="gn_airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"> <path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 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Home" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home" data-autom="gn_tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 65 44" width="65" xmlns="http://www.w3.org/2000/svg"> <path d="m4.3755 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm7.7314 0-3.1172-8.4551h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551zm13.981-.8438c-.7207.6328-1.7109 1.002-2.7363 1.002-1.6816 0-2.8594-.9961-2.8594-2.4141 0-1.002.5449-1.7637 1.6758-2.3613.0762-.0352.2344-.1172.3281-.1641-.7793-.8203-1.0605-1.3652-1.0605-1.9805 0-1.084.9199-1.8926 2.1562-1.8926 1.248 0 2.1562.7969 2.1562 1.9043 0 .8672-.5215 1.5-1.8281 2.1855l2.1152 2.2734c.2637-.5273.3984-1.2188.3984-2.2734v-.1465h.9844v.1523c0 1.3125-.2344 2.2676-.6973 2.9824l1.4708 1.5764h-1.3242zm-4.541-1.4824c0 .9492.7676 1.5938 1.8984 1.5938.7676 0 1.5586-.3047 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class="globalnav-submenu-trigger-item"> <a href="/shop/accessories/all" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Accessories" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories" data-autom="gn_accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 67 44" width="67" xmlns="http://www.w3.org/2000/svg"> <path d="m5.6603 23.5715h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1172 8.4551h-1.1075zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm10.0986-1.0664c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 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0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109 0-1.0489 1.0137-1.8399 2.3555-1.8399z"></path></svg></span><span class="globalnav-link-text">Accessories</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - support" class="globalnav-item globalnav-item-support globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/support/" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Support" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support" data-autom="gn_support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 44 44" width="44" xmlns="http://www.w3.org/2000/svg"> <path d="m42.1206 18.0337v1.635h1.406v.844h-1.406v3.574c0 .744.281 1.06.937 1.06.182 0 .282-.006.469-.023v.849c-.199.036-.392.059-.592.059-1.3 0-1.822-.48-1.822-1.687v-3.832h-1.019v-.844h1.019v-1.635zm-6.131 1.635h.961v.937h.093c.188-.615.914-1.049 1.752-1.049.164 0 .375.012.504.03v1.008c-.082-.024-.445-.059-.644-.059-.961 0-1.659.644-1.659 1.535v3.914h-1.007zm-2.463 3.158c0-1.5-.674-2.361-1.869-2.361s-1.869.861-1.869 2.361c0 1.494.674 2.361 1.869 2.361s1.869-.867 1.869-2.361zm-4.781 0c0-2.033 1.113-3.27 2.912-3.27s2.912 1.237 2.912 3.27c0 2.027-1.113 3.27-2.912 3.27s-2.912-1.243-2.912-3.27zm-2.108 0c0-1.477-.692-2.361-1.846-2.361-1.143 0-1.863.908-1.863 2.361 0 1.447.72 2.361 1.857 2.361 1.16 0 1.852-.884 1.852-2.361zm1.043 0c0 1.975-1.049 3.27-2.655 3.27-.902 0-1.629-.393-1.974-1.061h-.094v3.059h-1.008v-8.426h.961v1.054h.094c.404-.726 1.16-1.166 2.021-1.166 1.612 0 2.655 1.284 2.655 3.27zm-8.048 0c0-1.477-.691-2.361-1.845-2.361-1.143 0-1.864.908-1.864 2.361 0 1.447.721 2.361 1.858 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data-topnav-flyout-label="Search apple.com" data-analytics-title="open - search field" data-autom="globalnav-search"> <a role="button" id="globalnav-menubutton-link-search" class="globalnav-link globalnav-link-search" href="/search" data-topnav-flyout-trigger-regular="" data-topnav-flyout-trigger-compact="" aria-label="Search apple.com" data-analytics-title="open - search field"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewbox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg 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value=""></input><input type="hidden" name="locale" value=""></input><button class="globalnav-searchfield-reset" aria-label="Clear search" tabindex="-1" type="button"> <span class="globalnav-image-regular"><svg height="14" viewbox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"> <path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 -8-8zm5.6549 3.2863 2.3373-2.353 2.3451 2.353a.6935.6935 0 0 0 .4627.1961.6662.6662 0 0 0 .6667-.6667.6777.6777 0 0 0 -.1961-.4706l-2.3451-2.3373 2.3529-2.3607a.5943.5943 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It’s a great deal for you and the planet. </p> </div> </div> </div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-value" data-analytics-section="TradeInValues"> <div class="dd-l-plate"> <div data-react-tabs="" data-bootstrap="dd-tabs-lob" class="rf-tradein-tabsection"></div> <div class="dd-check-status"> <p><strong>Already started a trade-in?</strong> <a href="https://secure.store.apple.com/shop/order/list" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: secure.store.apple.com/shop/order/list" class="more" aria-label="Check trade-in status">Check its status</a></p> </div> </div> </div> <script> window['dd-tabs-lob'] = { props: { checkHashForIndex: true, defaultIndex: 0, metrics : { feature: 'tradein', items: ['iPhone', 'Watch', 'iPad', 'Mac', 'Android', 'Recycling'] }, classes: { root: 'with-icons with-2-lines' } }, items: [{ category: 'iphone', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 41 75" width="41"><path d="m0 0h41v75h-41z" fill="none" /><path d="m14.2212 60c.3972 1.1187 1.0079 2.1338 1.7859 3h-10.0071c-3.3137 0-6-2.6863-6-6v-39c0-3.3137 2.6863-6 6-6h19c3.3137 0 6 2.6863 6 6v2h-3v-2c0-1.6542-1.3458-3-3-3h-19c-1.6542 0-3 1.3458-3 3v39c0 1.6542 1.3458 3 3 3zm-.7347-42.5c-1.9808.0332-1.9832 2.9665 0 3h5.0269c1.9808-.0332 1.9832-2.9665 0-3zm27.5135 11.5v28c0 3.3137-2.6863 6-6 6h-12c-2.2196 0-4.153-1.2084-5.1908-3-.5116-.8833-.8092-1.9058-.8092-3v-28c0-3.3137 2.6863-6 6-6 0 0 5.0001 0 5 0 2 0 5.277.032 7 0 3.3137 0 6 2.6863 6 6zm-6 31c1.6542 0 3-1.3458 3-3v-28c0-1.6542-1.3458-3-3-3h-12c-1.6542 0-3 1.3458-3 3v28c0 1.6542 1.3458 3 3 3zm-7.9631-28.5h3.9552c2.0247 0 1.9965-3 0-3h-3.9552c-1.9925 0-2.1052 3 0 3z" /></svg> </div> <div class="t-body-reduced-tight"> iPhone </div> `, content: `<div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Get <span class="dd-glyph-gray">$40–$650</span> when you trade in an <span class="dd-glyph-gray">iPhone.<span class="visuallyhidden"> footnote </span>¹</span> </h2> <table class="dd-table"> <caption class="visuallyhidden">iPhone Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹ </th> </tr> </thead> <tbody> <tr> <td>iPhone 15 Pro Max</td> <td>Up to $650</td> </tr> <tr> <td>iPhone 15 Pro</td> <td>Up to $520</td> </tr> <tr> <td>iPhone 15 Plus</td> <td>Up to $430</td> </tr> <tr> <td>iPhone 15</td> <td>Up to $410</td> </tr> </tbody> </table> <p class="dd-link"> <a href="/shop/browse/overlay/tradein_landing/iphone_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/iphone_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle">See all iPhone values</a> </p> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="smartphone">Find your trade-in value</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/iphones-value-tradein-202409_GEO_US?wid=928&hei=866&fmt=png-alpha&.v=aHBjaGFSWjRFaHlmSUNGdm1BMTBldFF0ZmF3d0xldHA3SnpBZGo3eWxqNWU3c0NQM0JSWDJoNVEwZFdWYlRPZVp6UmJRVFlmVmZ6K3Rrem9QY3VvdlcveGtNdUNmQXk1bnQ5a2EwdGlkNkhSNkowMS9TR2FhS0NoS3RnUElMOG8" alt="iPhone 16 and iPhone 16 Plus with Advanced dual-camera system, all screen design, Dynamic Island, thin black display border, iPhone 16 Pro and iPhone 16 Pro Max with Pro camera system, all screen design, Dynamic Island, thin black display border" width="464" height="433" class="dd-hero dd-img-iphone ir" /> </div> </div> </div> </div></div> `, }, { category: 'watch', title: ` <div class="dd-icon"> <svg width="65.116" height="75" viewBox="0 0 65.116 75"><rect x="-6" width="75" height="75" fill="none" /><path d="M65.1157,30.8825v3.1547a2.1035,2.1035,0,0,1-.519,1.4788,1.773,1.773,0,0,1-1.38.5669h-.2212V46.1138a9.0768,9.0768,0,0,1-1.0727,4.6706,7.4937,7.4937,0,0,1-2.8467,2.7971,3.952,3.952,0,0,0-2.1929,2.6865l-.8374,2.76a2.4729,2.4729,0,0,1-1.06,1.54A3.2629,3.2629,0,0,1,53.31,61H43.4888l.5317-1.752a2.4071,2.4071,0,0,1,.3316-.7552,2.45,2.45,0,0,1,.6669-.4668,11.358,11.358,0,0,0,4.3189-4.221,10.8878,10.8878,0,0,0,1.125-2.7855H54.769A5.2287,5.2287,0,0,0,60,45.8047V29.1953a5.2286,5.2286,0,0,0-5.231-5.2147H50.4619a10.7908,10.7908,0,0,0-1.124-2.785,11.3281,11.3281,0,0,0-4.2925-4.2073l-.0425-.0235-.0429-.0221a1.9738,1.9738,0,0,1-.5918-.4025,2.5685,2.5685,0,0,1-.3579-.7937L43.481,14H53.31a3.1269,3.1269,0,0,1,1.6757.4562,2.5685,2.5685,0,0,1,1.06,1.54l.8374,2.76a4.84,4.84,0,0,0,.8008,1.6019,4.2778,4.2778,0,0,0,1.3921,1.06,7.4912,7.4912,0,0,1,2.8467,2.7975,9.1217,9.1217,0,0,1,1.0678,4.6209h.2261a1.8162,1.8162,0,0,1,1.38.5423A2.0841,2.0841,0,0,1,65.1157,30.8825ZM43.5889,55.389a4.3947,4.3947,0,0,0-2.44,2.9884l-.4238,1.3984-.5073,1.6721a2.7534,2.7534,0,0,1-1.1792,1.7133,3.6315,3.6315,0,0,1-1.8643.48H25.8525a3.4667,3.4667,0,0,1-1.88-.5069,2.8633,2.8633,0,0,1-1.1641-1.6864l-.5234-1.675-.2183-.6979h-.0205V59.01l-.1978-.6327a4.7812,4.7812,0,0,0-.8774-1.796,4.5374,4.5374,0,0,0-.7012-.6481,6.913,6.913,0,0,0-.834-.5443,8.2115,8.2115,0,0,1-1.726-1.2807,8.6563,8.6563,0,0,1-1.441-1.8308,7.4811,7.4811,0,0,1-.5756-1.258,11.5233,11.5233,0,0,1-.6172-3.9376V27.9729a11.8021,11.8021,0,0,1,.6167-3.9923,7.5367,7.5367,0,0,1,.5761-1.2716,8.494,8.494,0,0,1,1.4385-1.832,7.9438,7.9438,0,0,1,1.7285-1.266,5.1,5.1,0,0,0,1.1426-.7836,3.8323,3.8323,0,0,0,.3926-.3679,4.919,4.919,0,0,0,.8774-1.8095l.4346-1.39.5254-1.68a2.8717,2.8717,0,0,1,1.1641-1.7133,3.4627,3.4627,0,0,1,1.88-.5074H37.1748a3.48,3.48,0,0,1,1.8643.5074,2.86,2.86,0,0,1,1.1792,1.7133l.5034,1.66.4277,1.41a5.4033,5.4033,0,0,0,.8906,1.7821,4.774,4.774,0,0,0,1.5489,1.1789,8.3339,8.3339,0,0,1,3.167,3.112,7.3908,7.3908,0,0,1,.5717,1.2576,11.6861,11.6861,0,0,1,.6158,3.8826h.2514a2.0225,2.0225,0,0,1,1.5357.6032,2.32,2.32,0,0,1,.5771,1.6723V33.648a2.3415,2.3415,0,0,1-.5771,1.645,1.9738,1.9738,0,0,1-1.5357.6306h-.2461V47.0819a11.5111,11.5111,0,0,1-.6172,3.9376,7.4811,7.4811,0,0,1-.5756,1.258A8.3369,8.3369,0,0,1,43.5889,55.389Zm-18.2261-39.48H37.7314l-.1245-.4319a1.8389,1.8389,0,0,0-.5424-.7438A2.1266,2.1266,0,0,0,35.8,14.3587H27.2549a2.1074,2.1074,0,0,0-1.2744.3743,1.8981,1.8981,0,0,0-.5874,1.0818Zm-.9878,3.1h14.25l-.4468-1.55H24.8691ZM37.2832,59.075H24.9146l.1245.4319a1.8389,1.8389,0,0,0,.5424.7438,2.1273,2.1273,0,0,0,1.2647.3743h8.5454a2.1069,2.1069,0,0,0,1.2739-.3743,1.8981,1.8981,0,0,0,.5874-1.0819Zm.9878-3.1H24.021l.4468,1.55H37.7773ZM43.4575,51.02A5.95,5.95,0,0,0,45,47.0214V27.9786A5.995,5.995,0,0,0,39.0215,22H23.9785A5.995,5.995,0,0,0,18,27.9786V47.0214A5.9949,5.9949,0,0,0,23.9785,53h15.043A5.9572,5.9572,0,0,0,43.4575,51.02ZM18.9746,59.2377l-.01-.0348a2.19,2.19,0,0,0-.2764-.6753,1.8436,1.8436,0,0,0-.2988-.2561c-.0445.0023-.0806.017-.1265.017H10.5806a1.9119,1.9119,0,0,1-1.1368-.3364,1.6594,1.6594,0,0,1-.4877-.6687L8.041,54.1083h5.8526c-.0665-.1044-.1436-.197-.2071-.3042A10.8864,10.8864,0,0,1,12.562,51.02H8.2041A5.2057,5.2057,0,0,1,3,45.8047V29.1953a5.2057,5.2057,0,0,1,5.2041-5.2147h4.36a10.9521,10.9521,0,0,1,1.1176-2.791c.065-.11.1441-.2052.2119-.3126H8.3594l.915-2.8711a1.7071,1.7071,0,0,1,.5278-.9726,1.8964,1.8964,0,0,1,1.1456-.3364h7.5346a1.106,1.106,0,0,0,.1846-.1585,2.1944,2.1944,0,0,0,.2974-.7139l.01-.0349.0108-.0347L19.5342,14H9.6875a3.112,3.112,0,0,0-1.69.4562,2.5839,2.5839,0,0,0-1.0464,1.54l-.8628,2.76a4.4284,4.4284,0,0,1-.7891,1.6266,4.2219,4.2219,0,0,1-1.38,1.0352,7.2926,7.2926,0,0,0-2.8471,2.7849A9.267,9.267,0,0,0,0,28.9355V46.1138a9.0858,9.0858,0,0,0,1.0723,4.6706,7.4975,7.4975,0,0,0,2.8471,2.7971,4.9575,4.9575,0,0,1,1.38,1.0719,4.3051,4.3051,0,0,1,.7891,1.6146l.8628,2.76a2.577,2.577,0,0,0,1.0464,1.516A3.116,3.116,0,0,0,9.6875,61h9.3589V59.468l-.061-.1958Z" /></svg> </div> <div class="t-body-reduced-tight"> Apple Watch </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Get <span class="dd-glyph-gray">$50–$375</span> when you trade in an <span class="dd-glyph-gray">Apple Watch</span>.<span class="visuallyhidden"> footnote </span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">Apple Watch Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹ </th> </tr> </thead> <tbody> <tr> <td>Apple Watch Ultra 2</td> <td><span class="nowrap">Up to $375</span></td> </tr> <tr> <td>Apple Watch Series 9</td> <td><span class="nowrap">Up to $180</span></td> </tr> <tr> <td>Apple Watch Ultra</td> <td><span class="nowrap">Up to $295</span></td> </tr> <tr> <td>Apple Watch Series 8</td> <td><span class="nowrap">Up to $140</span></td> </tr> </tbody> </table> <p class="dd-link"> <a href="/shop/browse/overlay/tradein_landing/watch_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/watch_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="icon icon-after icon-pluscircle as-buttonlink"> See all Apple Watch values</a> </p> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="watch">Find your trade-in value</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/watches-value-tradein-202409?wid=780&hei=708&fmt=png-alpha&.v=enY0dFpVVEw3eEpGS3lLQSt2NzlCbW9hMzFaZmg3T3IyZGNIVDF6TlNNNTl6dzhnbllNOEt6MC9vMUdtTEw3R3g2bitObzZwQzk4cEorV1dZdzhIazdFYnM2dDd0UCswOFBjU0FUWWtYOUE" alt="" width="390" height="354" class="dd-hero dd-img-watch ir" /> </div> </div> </div> </div></div> `, }, { category: 'ipad', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 47 75" width="47"><path d="m0 0h47v75h-47z" fill="none" /><path d="m12.0276 62c.5359 1.1232 1.2581 2.1394 2.1379 3h-6.6655c-4.1421 0-7.5-3.3579-7.5-7.5v-40c0-4.1421 3.3579-7.5 7.5-7.5h26c3.2852 0 6.0701 2.1157 7.0847 5.0563-.3567-.0367-.7185-.0563-1.0847-.0563h-2.2617c-.8086-1.2047-2.1816-2-3.7383-2h-26c-2.4812 0-4.5 2.0187-4.5 4.5v40c0 2.4813 2.0188 4.5 4.5 4.5zm34.9724-36.5v32c0 4.1421-3.3579 7.5-7.5 7.5h-18c-2.4512 0-4.6211-1.1814-5.9897-3-.9438-1.2544-1.5103-2.8092-1.5103-4.5v-32c0-4.1421 3.3579-7.5 7.5-7.5h18c.5137 0 1.0151.0522 1.5.1506 3.4233.6951 6 3.7211 6 7.3494zm-3 0c0-1.9529-1.2578-3.6023-3-4.2235-.4714-.1681-.9714-.2765-1.5-.2765h-18c-2.4812 0-4.5 2.0187-4.5 4.5v32c0 2.4813 2.0188 4.5 4.5 4.5h18c2.4812 0 4.5-2.0187 4.5-4.5z" /></svg> </div> <div class="t-body-reduced-tight"> iPad </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Get <span class="dd-glyph-gray">$40–$520</span> when you trade in an <span class="dd-glyph-gray">iPad</span>.<span class="visuallyhidden"> footnote </span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">iPad Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹ </th> </tr> </thead> <tbody> <tr> <td>iPad Pro</td> <td><span class="nowrap"> Up to $520</span></td> </tr> <tr> <td>iPad Air</td> <td><span class="nowrap"> Up to $270</span></td> </tr> <tr> <td>iPad</td> <td><span class="nowrap"> Up to $185</span></td> </tr> <tr> <td>iPad mini</td> <td><span class="nowrap"> Up to $210</span></td> </tr> </tbody> </table> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="tablet">Find your trade-in value</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/ipads-value-tradein-202405?wid=842&hei=770&fmt=png-alpha&.v=WGpiSGloRXFIb0RFK2RHSEdBOXFyeVdwVVlTT3BPeERPU1dYTDRwL2wvenVpRDM2SkVEMnNtZXpCQllXTkZoQlJmWkRLbnF4V0o4MC80MUErK0tHaThoZk1HN2FKZ2RSQktUMk1UNEVTQmc" alt="A 13-inch iPad Pro in Space Black and an 11-inch iPad Air in Silver." width="421" height="385" class="dd-hero dd-img-ipad ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, { category: 'mac', title: ` <div class="dd-icon"> <svg id="a" width="74" height="75" viewBox="0 0 74 75"><g id="b"><rect id="c" width="74" height="75" fill="none" /><path id="d" d="M25.8813,61.5c0,.5285,.1084,1.0285,.2764,1.5h-3.6577c-.8286,0-1.5-.6714-1.5-1.5s.6714-1.5,1.5-1.5h.5v-6H5c-2.7615,0-5-2.2386-5-5V17c0-2.7614,2.2385-5,5-5H56c2.7615,0,5,2.2386,5,5v18h-3V17c0-1.1046-.8955-2-2-2H5c-1.1045,0-2,.8954-2,2v24.5c0,.8284,.6716,1.5,1.5,1.5H31v14h-.6187c-2.4812,0-4.5,2.0187-4.5,4.5Zm47,0c0,.8286-.6714,1.5-1.5,1.5H30.3813c-.8286,0-1.5-.6714-1.5-1.5s.6714-1.5,1.5-1.5h3.6187v-17.5c0-2.4853,2.0146-4.5,4.5-4.5h25c2.4854,0,4.5,2.0147,4.5,4.5v17.5h3.3813c.8286,0,1.5,.6714,1.5,1.5Zm-7.8813-19c0-.8271-.6729-1.5-1.5-1.5h-25c-.8271,0-1.5,.6729-1.5,1.5v17.5h28v-17.5Z" /></g></svg> </div> <div class="t-body-reduced-tight"> Mac </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Get <span class="dd-glyph-gray">$75–$1170</span> when you trade in a <span class="dd-glyph-gray">Mac</span>.<span class="visuallyhidden"> footnote </span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">Mac Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹ </th> </tr> </thead> <tbody> <tr> <td>MacBook Pro</td> <td><span class="nowrap"> Up to $875</span></td> </tr> <tr> <td>MacBook Air</td> <td><span class="nowrap"> Up to $445</span></td> </tr> <tr> <td>MacBook</td> <td><span class="nowrap"> Up to $90</span></td> </tr> <tr> <td>iMac</td> <td><span class="nowrap"> Up to $305</span></td> </tr> </tbody> </table> <p class="dd-link"> <a href="/shop/browse/overlay/tradein_landing/mac_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/mac_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="icon icon-after icon-pluscircle as-buttonlink"> See all Mac values</a> </p> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="computer">Find your trade-in value</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/macs-value-tradein-202410?wid=1208&hei=758&fmt=png-alpha&.v=SXBYTUpZRmQwTG1WZ3c3cmVvUzlGY1BwbjUxU1oraGwyZERTK2xLcVB5VThiaG5uTzEvZjFDa0pGRWlwQjFsR0hSQnh1aXkxWm5SMFc1cnRPM2tyNklzMnlrQTVQaUZhdDJmTThSQTlCWGs" alt="" width="604" height="379" class="dd-hero dd-img-mac ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, { category: 'android', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 31 75" width="31"><path d="m0 0h31v75h-31z" fill="none" /><path d="m30.1071 15.0537c-.506-1.1963-1.4645-2.1548-2.6608-2.6608-.5983-.2531-1.2559-.3929-1.9463-.3929h-20c-.6904 0-1.348.1399-1.9463.3929-1.1963.506-2.1548 1.4645-2.6608 2.6608-.2531.5983-.3929 1.2559-.3929 1.9463v41c0 2.7615 2.2385 5 5 5h20c2.7615 0 5-2.2385 5-5v-41c0-.6904-.1399-1.348-.3929-1.9463zm-26.6071 1.9463c0-1.1028.8972-2 2-2h20c1.1028 0 2 .8972 2 2v37c0 1.1028-.8972 2-2 2h-20c-1.1028 0-2-.8972-2-2z" /></svg> </div> <div class="t-body-reduced-tight"> Android </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Get <span class="dd-glyph-gray">$15–$425</span> when you trade in an <span class="dd-glyph-gray"><span class="dd-glyph-gray">Android device</span>.<span class="visuallyhidden"> footnote </span>¹</span> </h2> <table class="dd-table" aria-label="Android Trade-in Values"> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹ </th> </tr> </thead> <tbody> <tr> <td><span class="dd-compact-right-large-10">Samsung Galaxy S23 Ultra</span></td> <td><span class="nowrap"> Up to $365</span></td> </tr> <tr> <td><span class="dd-compact-right-large-10">Samsung Galaxy S23</span></td> <td><span class="nowrap"> Up to $195</span></td> </tr> <tr> <td><span class="dd-compact-right-large-10">Samsung Galaxy Note20 Ultra</span></td> <td><span class="nowrap"> Up to $140</span></td> </tr> <tr> <td><span class="dd-compact-right-large-10">Google Pixel 7 Pro</span></td> <td><span class="nowrap"> Up to $150</span></td> </tr> </tbody> </table> <p class="dd-link"> <a href="/shop/browse/overlay/tradein_landing/android_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/android_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle"> See all Android values</a> </p> <span>Some trade-in devices and values are available in-store only.</span> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="smartphone">Find your trade-in value</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/phone-value-tradein-202303?wid=372&hei=772&fmt=png-alpha&.v=Sm1yZFVQWTMzU0MyNVRWaHJ4NHN0RWI0V3FhRWJEeEc1UDZxVGd5cHVtVHFPRWNDY2o2YTFWQlBKcWxMVTFTenk4Q0p3Q2xtbHZYSXArZTdZWnA2ZTlMUTByNjNPM0EvcUl5cG8rQkJWZGc" alt="A generic Android phone with a black screen." width="186" height="386" class="dd-hero dd-img-phone ir" /> </div> </div> </div> </div> </div> `, }, { category: 'recycle', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 57 75"><g> <rect width="57" height="75" fill="none" /><g><path d="M55.932,52.008,46.986,36.5a1.65,1.65,0,0,0-2.859,1.648l8.947,15.514a4.118,4.118,0,0,1-.038,4.164A3.933,3.933,0,0,1,49.62,59.85H35.48l4.431-4.431a1.65,1.65,0,1,0-2.334-2.333l-7.045,7.046,0,0a1.65,1.65,0,0,0,0,2.334h0l7.046,7.047a1.65,1.65,0,1,0,2.334-2.333L35.878,63H49.621a7.06,7.06,0,0,0,6.273-3.528A7.384,7.384,0,0,0,55.932,52.008Z" /><path d="M25.29,59.85H7.379a3.935,3.935,0,0,1-3.417-2.027,4.115,4.115,0,0,1-.035-4.161l6.962-12.071,1.548,5.778a1.65,1.65,0,0,0,3.188-.854l-2.58-9.628a1.65,1.65,0,0,0-2.02-1.167L1.4,38.3a1.65,1.65,0,1,0,.854,3.188l5.783-1.55L1.068,52.012A7.381,7.381,0,0,0,1.1,59.473,7.059,7.059,0,0,0,7.378,63H25.29a1.529,1.529,0,0,0,1.65-1.5A1.65,1.65,0,0,0,25.29,59.85Z" /><path d="M31.908,17.279l6.973,12.065L33.1,27.8a1.65,1.65,0,1,0-.854,3.188l9.629,2.58A1.648,1.648,0,0,0,43.9,32.4l2.58-9.628a1.65,1.65,0,0,0-3.187-.854L41.741,27.7,34.766,15.629a7.289,7.289,0,0,0-12.629,0l-8.961,15.5a1.65,1.65,0,1,0,2.857,1.651L25,17.277a3.988,3.988,0,0,1,6.912,0Z" /></g></g></svg> </div> <div class="t-body-reduced-tight"> Recycling </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-compact-right-large-10"> Don’t need it? We’ll take it. </h2> <p class="t-body"> We’ll recycle your Apple devices, cables, cases, accessories, and other similar electronics for free. You’ll help protect the earth’s precious resources and reduce waste as we work toward a better future for the planet.</p> <p class="dd-button"> <button class="button button-elevated" data-tradeup-load-module="others">Get started</button> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/other-value-tradein-202401?wid=1020&hei=964&fmt=png-alpha&.v=d2NteUpIWVowaDRrbVVkOW9CMmxueUQxUjZ0THIyRUpXVkxLRWZBbXAwTGRuQm9nT05SRGJWa3c3anBlRDFJN3NxQzRkL3kwL2ZYMXFFTzRIdXZqTU9wRGIvQXFWMERHZmx1SVdkTVlPMzg" alt="A variety of Apple products eligible for recycling, including Apple TV 4K, Magic Mouse, AirPods, Apple HomePod mini, AirTag and charging cables." width="510" height="482" class="dd-hero dd-img-other ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, ], } </script> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-ways dd-fill-tertiary" data-analytics-section="WaysToTradeIn"> <div class="dd-l-plate"> <div class="dd-info"> <h2 class="t-headline-elevated"> Two easy ways to trade in. </h2> <p class="t-intro-elevated dd-compact-large-12"> Trade in your way — online or at an Apple Store. From getting an estimate to returning your device, we’ll help every step of the way. </p> </div> </div> <div class="dd-toggle"> <div data-react-tabs="" data-ase-rerender="" data-bootstrap="dd-tabs-ways" class="rf-tradein-tabsection"></div> </div> <script> window['dd-tabs-ways'] = { items: [{ title: 'Online', content: ` <div class="dd-l-mw1000"> <div class="dd-header"> <h3 class="t-headline-reduced"> Get credit toward a new Apple product. </h3> </div> <div class="dd-grid"> <ol role="list" class="row justify-content-center"> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/online-step1-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167299" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 1 </p> <p class="t-eyebrow-elevated"> See how much you can save. </p> <p> First, get your trade-in estimate. Then choose a new Apple product, add your trade-in device, and check out. </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/online-step2-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167296" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 2 </p> <p class="t-eyebrow-elevated"> Get your device ready to trade in. </p> <p> We’ll send you a trade-in confirmation email with instructions on how to back up your personal data and prepare your device. </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/online-step3-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167301" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 3 </p> <p class="t-eyebrow-elevated"> Mail it in, or drop it off. </p> <p> However you choose to return your device, your trade-in confirmation email will include step-by-step instructions. </p> </div> </div> </div> </li> </ol> </div> </div> <div class="dd-tradein-qa dd-fill-tertiary"> <h2 class="t-eyebrow-elevated dd-text-align-center dd-compact-small-18"> Quick answers about trading in online. </h2> <div data-react-gallery="" data-ase-rerender="" data-bootstrap="dd-gallery-online"></div> </div> `, }, { title: 'In Store', content: ` <div class="dd-l-mw1000"> <div class="dd-header"> <h3 class="t-headline-reduced">Get instant credit toward an in‑store purchase.</h3> </div> <div class="dd-grid"> <ol role="list" class="row justify-content-center"> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/instore-step1-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167301" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 1 </p> <p class="t-eyebrow-elevated"> Get your device ready to trade in. </p> <p class="dd-compact-right-large-8"> Follow a few simple steps to back up your data and prepare your device before you bring it in. </p> <p class="dd-link dd-expand-right-large-8"> <a href="/shop/browse/overlay/tradein_landing/tradein_preparation" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/tradein_preparation" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink"> See how to prepare your device</a> </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/instore-step2-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167304" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 2 </p> <p class="t-eyebrow-elevated dd-compact-right-large-5"> Bring it to an Apple Store. </p> <p> A Specialist will inspect your device and give you an exact value on the spot. If it doesn’t have any value, we can recycle it for free. </p> </div> </div> </div> </li> </ol> </div> </div> <div class="dd-tradein-qa dd-fill-tertiary"> <h2 class="t-eyebrow-elevated dd-text-align-center dd-compact-small-18"> Quick answers about trading in at an Apple Store. </h2> <div data-react-gallery="" data-ase-rerender="" data-bootstrap="dd-gallery-retail"></div> </div> `, }, ], props: { defaultIndex: 0, metrics : { feature : 'tradeIn' , items: ['online', 'in-store'] }, } } </script> <script> window['dd-gallery-online'] = { props: { fade: false, showMowPeek: true, metrics: { slot: 'TradeIn', feature: 'answer_gallery' }, dotnavProps: { bar: false }, a11y: { label: 'Quick answers', items: ['Quick answers 1', 'Quick answers 2', 'Quick answers 3', 'Quick answers 4', 'Quick answers 5', 'Quick answers 6', 'Quick answers 7', 'Quick answers 8', 'Quick answers 9', 'Quick answers 10', 'Quick answers 11', 'Quick answers 12'] } }, items: [ ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> What if I’m not ready to buy something? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-01-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659213" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> No problem. We can put the value of your current device on a gift card that you can use anytime. Get an estimate through the trade-in tool and choose the Apple Gift Card option. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How quickly should I return my trade‑in device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-02-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659231" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> You’ll have 14 days to return it once you receive your new device. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Is there a way to track my trade-in status? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-03-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659228" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. If you bought a new device online with a trade-in or you’re receiving an Apple Gift Card, you <a href="https://secure.store.apple.com/shop/order/list" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus" target="_blank">track your status online<span class="visuallyhidden">(Opens in a new window)</span></a>. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I prepare my device before I trade it in? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-04-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659229" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Follow the step-by-step instructions for your device to get it ready for trade‑in.<br /> <a href="https://support.apple.com/en-us/HT210225" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-us/HT210225" class="more" target="_blank">How to prepare your iPhone, Apple Watch, or Android devices</a><br /> <a href="https://support.apple.com/en-us/HT210994" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-us/HT210994" class="more" target="_blank">How to prepare your iPad</a><br /> <a href="https://support.apple.com/en-us/HT211018" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-us/HT211018" class="more" target="_blank">How to prepare your Mac</a><br /> </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I send back my device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-05-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659227" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> We’ll either send you a trade-in kit or email you drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and send back your device. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How long does the online trade-in process take? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-06-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659226" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It generally takes 2 to 3 weeks once you mail in or drop off your device. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> If I buy a new device online with a trade-in, when is credit applied? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-07-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659217" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> If you pay in full, we’ll credit your original payment method after we receive your device and verify its condition. If you pay monthly, your credit will be applied to your monthly bill. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How much will I get for my device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-08-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659218" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It depends on the device, model, manufacturer, and condition. Answer a few questions about your device and we’ll give you an estimate. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Can I get an estimate online, then trade in at an Apple Store? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-09-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659229" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. You can use the online tool to get an estimate. Then bring in your device and a Specialist will inspect it and give you an exact value. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Do I need to return accessories to get the full trade-in value? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-10-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659229" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> You don’t have to, but you can always return your chargers, cables, cases and watch straps, and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Does Apple offer recycling? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-online-value-tradein-card-11-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659145" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. Apple Trade In lets you recycle any Apple device for free at an Apple Store location or on apple.com. Additional items accepted for recycling include batteries, cables, cases, monitors, packaging, and more. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card dd-more"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-see-all"> <h3 class="t-intro"> Have more questions? </h3> <p class="dd-link"> <a href="#" class="more"><button class="as-buttonlink " data-dcm-scroll="#generic-group-faq-app">See all FAQs</button></a> </p> </div> </div> </div> </div> </div> ` ], }; </script> <script> window['dd-gallery-retail'] = { props: { fade: false, showMowPeek: true, metrics: { slot: 'TradeIn', feature: 'answer_gallery' }, dotnavProps: { bar: false }, a11y: { items: ['Quick answers 1', 'Quick answers 2', 'Quick answers 3','Quick answers 4','Quick answers 5','Quick answers 6','Quick answers 7' ] } }, items: [ ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">What if I’m not ready to buy something? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-store-value-tradein-card-01-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633393" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> No problem. We can put the value of your current device on an Apple Gift Card that you can use anytime.</p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I prepare my device before I trade it in? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-store-value-tradein-card-02-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633392" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Before you bring it in, follow the step-by-step instructions to <a href="/shop/browse/overlay/tradein_landing/tradein_preparation" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/tradein_preparation" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load"> get your device ready to trade in.</a></p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">How much will I get for my device?</h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-store-value-tradein-card-03-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633393" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It depends on the device, model, manufacturer, and condition. Answer a few questions about your device and we’ll give you an estimate.</p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Can I get an estimate online, then trade in at an Apple Store? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-store-value-tradein-card-04-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633396" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. You can use the online tool to get an estimate. Then bring in your device and a Specialist will inspect it and give you an exact value. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">Do I need to return accessories to get the full trade-in value?</h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-store-value-tradein-card-05-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633395" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> You don’t have to, but you can always return your chargers, cables, cases and watch straps, and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.</p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Does Apple offer recycling? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/specialist-store-value-tradein-card-06-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633389" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. Apple Trade In lets you recycle any Apple device for free at an Apple Store location or on apple.com. Additional items accepted for recycling include batteries, cables, cases, monitors, packaging, and more. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card dd-more"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-see-all"> <h3 class="t-intro"> Have more questions? </h3> <p class="dd-link"> <a href="#" class="more"><button class="as-buttonlink " data-dcm-scroll="#generic-group-faq-app">See all FAQs</button></a> </p> </div> </div> </div> </div> </div> ` ], }; </script> </div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-reasons" data-analytics-section="ReasonsToTradeInWithApple"> <div class="dd-l-mw1010"> <div class="dd-header"> <h2 class="t-headline-elevated dd-expand-large-2" aria-label="All the reasons to trade in with Apple. Including one very big One. The letter O in the word One is replaced with Globe Emoji, showing the Americas.">All the reasons to trade in with Apple. Including one very big 🌎ne.</h2> </div> <div class="dd-grid"> <ul class="row"> <li class="column large-6 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/easy-card-tradein-202303?wid=1028&hei=1388&fmt=png-alpha&.v=1679589166808" alt="" width="514" height="694" class="dd-hero ir" /> </div> <div class="dd-info"> <h3 class="t-eyebrow-elevated"> Easy in every way. </h3> <p class="t-body"> Trade in online or at an Apple Store. Get credit toward a purchase, or trade in for an Apple Gift Card. It’s all up to you. </p> </div> </div> </div> </li> <li class="column large-6 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/privacy-card-tradein-202303?wid=1028&hei=1388&fmt=png-alpha&.v=1679589167316" alt="" width="514" height="694" class="dd-hero ir" /> </div> <div class="dd-info"> <h3 class="t-eyebrow-elevated"> Your privacy, protected. </h3> <p class="t-body"> Whether you’re backing up, transferring, or just erasing your personal data, we can show you how to handle it safely and securely. </p> </div> </div> </div> </li> </ul> <ul class="row"> <li class="column large-4 small-12" data-analytics-region="recycling"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-info"> <h3 class="t-headline dd-compact-right-large-5"> Good for the planet. </h3> <p class="t-body dd-compact-right-large-8"> If your device is in good shape, we’ll help get it to a new owner. Or, if it’s seen better days, we can recycle it for free. </p> <p class="dd-button"> <a href="#" class="button button-elevated" data-tradeup-load-module="others">Recycle your device</a> </p> <p class="dd-link"> <a href="/shop/browse/overlay/tradein_landing/ways_to_recycle" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/ways_to_recycle" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle"> More ways to recycle</a> </p> </div> </div> </div> </li> <li class="column large-4 small-12" data-analytics-region="valueprop1"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/recycle-tradein-202404?wid=272&hei=260&fmt=png-alpha&.v=1711910355287" alt="Green recycling logo." width="136" height="130" class="dd-hero ir" /> </div> <div class="dd-info"> <p class="t-body dd-glyph-gray-secondary-alt"> <span class="dd-glyph-gray">Doing more, using less.</span> We’re using more recycled content in our products than ever before. And we’re recovering crucial materials from end-of-life devices to use again in new ones. </p> <p class="dd-link"> <a href="/shop/browse/overlay/tradein_landing/using_recycled_materials" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/using_recycled_materials" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle" aria-label="Learn more about recycled material in new products">Learn more</a> </p> </div> </div> </div> </li> <li class="column large-4 small-12" data-analytics-region="valueprop2"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/environment-tradein-202404?wid=272&hei=260&fmt=png-alpha&.v=1711910273289" alt="Green sketch drawing of Planet Earth." width="136" height="130" class="dd-hero ir" /> </div> <div class="dd-info"> <p class="t-body dd-glyph-gray-secondary-alt"> <span class="dd-glyph-gray">For a better future.</span> By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy, and low-carbon shipping. </p> <p class="dd-link"> <a href="https://www.apple.com/environment" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: environment" class="more" aria-label="Learn more about how Apple is reducing its environmental impact.">Learn more about Apple 2030</a> </p> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <script> window.TRADEUP_BOOTSTRAP = {"tradeInBaseUrl":"/shop/tradein-module","tradeInSummaryUrl":"/shop/tradein-summary","modules":[{"module":"category","moduleData":{"key":"cat","legend":"Select your device to get a trade-in <span class=\"nowrap\">estimate.<span class=\"visuallyhidden\">Footnote</span><sup>1</sup></span>","options":[{"value":"smartphone","text":"Smartphone","altText":"Up to $610","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/logo-device-type-smartphone?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493747000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493747000"},"attrs":"","alt":"image.alt.logo_device_type_smartphone","width":"200","height":"200","imageName":"logo-device-type-smartphone","originalImageName":"logo-device-type-smartphone","noImage":false,"deferSrc":false},"data":{"splash":"Grab your smartphone. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"tablet","text":"Tablet","altText":"Up to $520","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/logo-device-type-tablet?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493749000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493749000"},"attrs":"","alt":"image.alt.logo_device_type_tablet","width":"200","height":"200","imageName":"logo-device-type-tablet","originalImageName":"logo-device-type-tablet","noImage":false,"deferSrc":false},"data":{"splash":"Grab your tablet. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"computer","text":"Computer","altText":"Up to $1170","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/logo-device-type-computer?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493748000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493748000"},"attrs":"","alt":"image.alt.logo_device_type_computer","width":"200","height":"200","imageName":"logo-device-type-computer","originalImageName":"logo-device-type-computer","noImage":false,"deferSrc":false},"data":{"splash":"Grab your computer. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"watch","text":"Watch","altText":"Up to $375","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/logo-device-type-watch?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493749000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493749000"},"attrs":"","alt":"image.alt.logo_device_type_watch","width":"200","height":"200","imageName":"logo-device-type-watch","originalImageName":"logo-device-type-watch","noImage":false,"deferSrc":false},"data":{"splash":"Grab your watch. We’ll make this quick."},"skipNext":false,"selected":false},{"value":"others","text":"Other devices","altText":"Recycle","image":{"scaleFactor":"RETINA","srcSet":{"src":"https://store.storeimages.cdn-apple.com/4982/as-images.apple.com/is/logo-device-type-others?wid=400&hei=400&fmt=jpeg&qlt=90&.v=1624493747000","scaleParams1":"wid=200&hei=200&fmt=jpeg&qlt=95&.v=1624493747000"},"attrs":"","alt":"image.alt.logo_device_type_others","width":"200","height":"200","imageName":"logo-device-type-others","originalImageName":"logo-device-type-others","noImage":false,"deferSrc":false},"data":{"splash":""},"skipNext":false,"selected":false}],"main":false},"assets":{},"remaining":11}],"additionalContent":{"additionalData":{"tradein-shipping-suggested-address-desc":"We’re unable to verify your address, but found a close match. If you choose to use the address you entered, we may not be able to complete your trade-in.","tradein-shipping-reenter-address-button":"Edit Address","tradein-shipping-your-address-button":"","tradein-product-details-how-to-find":"Here’s how to find it","tradein-verify-button-label":"Verify","tradein-startover-button-label":" Start again","tradein-pipl-enabled":true,"tradein-generic-error":"We’re sorry, but this service is currently unavailable.","tradein-shipping-confirm-address-header":"Confirm your address.","tradein-other-devicetype-label":"Device type","tradein-inline-error":"There was a problem with your request. Please try again later.","tradein-shipping-email-desc":"You’ll get your Apple Gift Card via email, so make sure your email address is correct. It can’t be changed after your trade-in is initiated.","tradein-standalone-linkEnabled":true,"tradein-shipping-unverified-address-button":"","tradein-questions-what-this-means":"See what this means","tradein-shipping-different-address-button":"Enter a different address","tradein-shipping-button-label":"Finish up","tradein-applegiveback":"Apple Trade In","tradein-shipping-provided-address-label":"You Entered","tradein-shipping-imei":"IMEI Number: ","tradein-shipping-unverified-address-desc":"We’re unable to verify your address, and may not be able to complete your trade-in if it is incorrect. Please confirm if the address you entered is correct or edit it.","tradein-back":"Back","tradein-shipping-address-recommended-header":"Use recommended address instead?","tradein-verify-button-iup-label":"Continue with trade-in","tradein-shipping-recommended-address-label":"Recommended","tradein-shipping-device-header":"Here’s your device:","tradein-other-devicetype-choose":"Select a device","tradein-backbutton-linktext":"Trade in another type of device","tradein-recycle-button-label":" Recycle","tradein-shipping-selected-address-button":"Use Recommended","tradein-quote-button-label":" Trade it in for a gift card","tradein-shipping-sno":"Serial Number: ","tradein-loading-message":"Loading…","tradein-close":"Close"}},"defaultSelection":{},"additionalDataMap":{"hideCategoriesSelection":false}}; window.tradeupConfig = { supportGenericStorage: false } </script> <div data-tradeup-banner id="tradeup-app" class="rs-tradeup"></div> <div id="generic-faq-app"></div> <div id="generic-group-faq-app" data-react-group-faq data-analytics-section="faq"></div> <div id="generic-additional-app"></div> <div class="group-faq-section noscript as-l-container"> <h2 class="rc-accordion-title"> More questions? More answers. </h2> <div class="rc-accordion rc-accordion-compact rc-accordion-hover"> <ul class="rc-accordion"> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> What devices are eligible for trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> You can trade in many Apple and third-party devices, including Samsung and Google smartphones, for a trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I trade in an engraved device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I trade in a device that’s part of the iPhone Upgrade Program? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you’re currently a member of the iPhone Upgrade Program and wish to remain in the program, <b>please do not proceed with Apple Trade In</b>. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one.<br /><br /> If you’re currently enrolled in the iPhone Upgrade Program and continue with Apple Trade In, you will be exiting the program and will be responsible for both your outstanding iPhone Upgrade Program loan and the price of any new iPhone you purchase through Apple Trade In.<br /><br /> Before proceeding with Apple Trade In, you can <a href="https://secure.store.apple.com/shop/eligibility/upgradeEligibilityDeviceList" target="_blank">check your upgrade eligibility<span class="visuallyhidden">(Opens in a new window)</span></a> or <a href="https://secure.store.apple.com/shop/eligibility/upgradeEligibilityDeviceList" target="_blank">check if your device is enrolled in the iPhone Upgrade Program<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /><br /> If you’re not yet participating in the iPhone Upgrade Program, you can trade in your eligible device at an Apple Store for credit toward your subsequent purchase as part of the iPhone Upgrade Program. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How much will I get for my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br /> Keep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I get an estimate online, then trade in at an Apple Store? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.<br /><br /> A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I find the serial number on my Apple device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac.<br /><br /> If you’re still unable to locate it, there are a few other ways to <a href="https://support.apple.com/en-us/HT204308" target="_blank">find your serial number<span class="visuallyhidden">(Opens in a new window)</span></a>. <br /><br /> You’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Why can’t I pay monthly after I add my trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If the net price is less than $99 for a new iPhone, or less than $25 for a new iPad, Mac, or Apple Watch, you will not be offered the option to pay monthly. You will, however, be able to continue your transaction and pay in full for the remaining amount due. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> If I buy a new device online with a trade-in, when will the credit be applied? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-4"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> It depends on what you buy and how you pay for it.<br /><br /> If you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Gift Card by email.<br /><br /> If you buy an iPhone, iPad, Mac, or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How long does the online trade-in process take? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Generally it takes 2 to 3 weeks. Your trade-in device needs to be sent to us within 14 days of when you receive your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. It may take 3 to 5 business days for your credit to be processed. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How quickly should I return my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Do I need to return accessories to get the full trade-in value? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them for you. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I send back my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> We’ll either send you a prepaid trade-in kit or email you drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and package your device.<br /><br /> Here’s <a href="https://support.apple.com/en-us/HT210225" target="_blank">how to prepare and package your Apple Watch, iPhone, or Android device<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT210994" target="_blank">how to prepare and package your iPad<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT211018" target="_blank">how to prepare and package your Mac laptop<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT211120" target="_blank">how to prepare and package your iMac<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT211152" target="_blank">how to prepare and package your Mac Pro<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT211133" target="_blank">how to prepare and package your Mac mini<span class="visuallyhidden">(Opens in a new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I prepare my device before I trade it in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you trade in online, follow these step-by-step instructions on how to prepare your device.<br /><br /> Here’s <a href="https://support.apple.com/en-us/HT201351" target="_blank">what to do before you trade in your iPhone, iPad, or iPod touch<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT201065" target="_blank">what to do before you trade in your Mac<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT208855" target="_blank">what to do before you trade in your Apple Watch<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /><br /> If you trade in at an Apple Store, you only need to back up your data to iCloud before you bring in your device.<br /><br /> Here’s <a href="https://support.apple.com/en-us/HT203977" target="_blank">how to back up your iPhone, iPad, or iPod touch to iCloud<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/mac-backup" target="_blank">how to back up your Mac to iCloud<span class="visuallyhidden">(Opens in a new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-us/HT204518" target="_blank">how to back up your Apple Watch to iCloud<span class="visuallyhidden">(Opens in a new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I turn off Find My? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> To turn off Find My on your Apple device: <ol> <li>Tap Settings. </li> <li>Tap iCloud.</li> <li>Sign in with your Apple Account, if necessary.</li> <li> Turn off Find My.</li> </ol><br /> If you don’t have your physical device, you can <a href="https://support.apple.com/en-us/HT201441" target="_blank">turn off Find My via iCloud<span class="visuallyhidden">(Opens in a new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I transfer my data to my new device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Is there a way to track my trade-in status? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes. If you bought a new device online with a trade-in or you’re receiving an Apple Gift Card, you can <a href="https://secure6.store.apple.com/shop/order/list" target="_blank">track your status<span class="visuallyhidden">(Opens in a new window)</span></a> at any time. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I cancel a trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br /> If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.<br /><br /> If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Why did I receive a revised trade-in value offer? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If the condition of your device is different from what you described, we’ll provide a revised value.<br /><br /> If the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card.<br /><br /> If the revised value increases, we’ll automatically increase your trade-in credit. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> According to an email, my gift card or my credit was issued, but I haven’t received it. What do I do? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> <p>Reach out to one of our Specialists via <a href="#" target="_blank" class="as-chat-button active as-buttonlink icon icon-after icon-external" data-autom="chat-with-a-specialist-link" data-relatedlink="chat-with-a-specialist" data-chat-ui="WEB_CHAT_ACTION_GROUP=DEFAULT;">chat<span class="a11y">(Opens in a new window)</span></a> or by calling 1-800-MY-APPLE.</p> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Does Apple offer recycling? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I prepare my device for recycling? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> <p>Before you send us your device by mail or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.</p> <p> <b>If you are sending your old device by mail, please note:</b> <br /> Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: </p> <br /> <ul> <li>Do not ship loose batteries.</li> <li>Discharge the unit to less than 30%.</li> <li>Do not ship electronics that are disassembled into parts.</li> <li>Do not ship electronics with swollen, damaged, or defective batteries.</li> <li>For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li> <li>Ship only one device per box.</li> </ul> </div> </div> </div> </div> </li> </ul> </div> </div> <script> window.GLOBAL_ASSETS = { open: "Open", close: "Close", top: "Top", right: "Right", bottom: "Bottom", left: "Left", next: "Next", previous: "Previous", selected: "Selected", show: "Show", hide: "Hide", play: "Play", pause: "Pause", replay: "Replay", mute: "", unmute: "Unmute", loading: "Loading", fullscreen: "Show fullscreen", pip: "Show picture-in-picture", airplay: "Show AirPlay", captions: "Show captions", showMore: "Show more", showLess: "Show less", more: "More", less: "Less", item: "Item", image: "Image", video: "Video", edit: "Edit", change: "Change", update: "Update", add: "Add", remove: "Remove", save: "Save", saved: "Saved", cancel: "Cancel", submit: "Submit", reset: "Reset", confirm: "Confirm", opensNewWindow: "(Opens in a new window)", search: "Search", collapse: "Collapse", a11yLocalText: "local", downloadText: "Download", gallery: "Gallery", galleryItem: "Gallery item", inProgress: "In progress", footnotes: "Footnotes", previousGalleryImage: "Previous gallery image", nextGalleryImage: "Next gallery image" }; window.pageLevelData.chat = {}; // FAQ window.pageLevelData.faqSection = { }; window.pageLevelData.groupFaqSection = {"sectionId":"FAQ","header":"More questions? More answers.","defaultGroup":"All","questionGroups":{"items":[{"index":0,"value":{"questionGroupName":"Device Eligibility","questionItems":{"items":[{"index":0,"value":{"questionTitle":"What devices are eligible for trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"You can trade in many Apple and third-party devices, including Samsung and Google smartphones, for a trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionTitle":"Can I trade in an engraved device?","answerDescriptionData":{"items":[{"index":0,"value":"Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":2,"even":false,"last":false},{"index":2,"value":{"questionTitle":"Can I trade in a device that’s part of the iPhone Upgrade Program? ","answerDescriptionData":{"items":[{"index":0,"value":"If you’re currently a member of the iPhone Upgrade Program and wish to remain in the program, <b>please do not proceed with Apple Trade In</b>. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one.<br /><br />\nIf you’re currently enrolled in the iPhone Upgrade Program and continue with Apple Trade In, you will be exiting the program and will be responsible for both your outstanding iPhone Upgrade Program loan and the price of any new iPhone you purchase through Apple Trade In.<br /><br />\nBefore proceeding with Apple Trade In, you can <a href=\"https://secure.store.apple.com/shop/eligibility/upgradeEligibilityDeviceList\" target=\"_blank\">check your upgrade eligibility<span class=\"visuallyhidden\">(Opens in a new window)</span></a> or <a href=\"https://secure.store.apple.com/shop/eligibility/upgradeEligibilityDeviceList\" target=\"_blank\">check if your device is enrolled in the iPhone Upgrade Program<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br /><br />\nIf you’re not yet participating in the iPhone Upgrade Program, you can trade in your eligible device at an Apple Store for credit toward your subsequent purchase as part of the iPhone Upgrade Program.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":3,"even":true,"last":true}],"size":3}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionGroupName":"Device Value and Credit","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How much will I get for my device?","answerDescriptionData":{"items":[{"index":0,"value":"It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br />\nKeep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionTitle":"Can I get an estimate online, then trade in at an Apple Store?","answerDescriptionData":{"items":[{"index":0,"value":"Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.<br /><br />\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":2,"even":false,"last":false},{"index":2,"value":{"questionTitle":"How do I find the serial number on my Apple device?","answerDescriptionData":{"items":[{"index":0,"value":"On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac.<br /><br />\nIf you’re still unable to locate it, there are a few other ways to <a href=\"https://support.apple.com/en-us/HT204308\" target=\"_blank\">find your serial number<span class=\"visuallyhidden\">(Opens in a new window)</span></a>. <br /><br />\nYou’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":3,"even":true,"last":false},{"index":3,"value":{"questionTitle":"Why can’t I pay monthly after I add my trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"If the net price is less than $99 for a new iPhone, or less than $25 for a new iPad, Mac, or Apple Watch, you will not be offered the option to pay monthly. You will, however, be able to continue your transaction and pay in full for the remaining amount due.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":4,"even":false,"last":false},{"index":4,"value":{"questionTitle":"If I buy a new device online with a trade-in, when will the credit be applied?","answerDescriptionData":{"items":[{"index":0,"value":"It depends on what you buy and how you pay for it.<br /><br />\nIf you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Gift Card by email.<br /><br />\nIf you buy an iPhone, iPad, Mac, or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":5,"even":true,"last":true}],"size":5}},"first":false,"position":2,"even":false,"last":false},{"index":2,"value":{"questionGroupName":"Timing and Process","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How long does the online trade-in process take?","answerDescriptionData":{"items":[{"index":0,"value":"Generally it takes 2 to 3 weeks. Your trade-in device needs to be sent to us within 14 days of when you receive your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. It may take 3 to 5 business days for your credit to be processed.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionTitle":"How quickly should I return my device?","answerDescriptionData":{"items":[{"index":0,"value":"Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":2,"even":false,"last":false},{"index":2,"value":{"questionTitle":"Do I need to return accessories to get the full trade-in value?","answerDescriptionData":{"items":[{"index":0,"value":"You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them for you.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":3,"even":true,"last":false},{"index":3,"value":{"questionTitle":"How do I send back my device?","answerDescriptionData":{"items":[{"index":0,"value":"We’ll either send you a prepaid trade-in kit or email you drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and package your device.<br /><br />\nHere’s <a href=\"https://support.apple.com/en-us/HT210225\" target=\"_blank\">how to prepare and package your Apple Watch, iPhone, or Android device<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT210994\" target=\"_blank\">how to prepare and package your iPad<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT211018\" target=\"_blank\">how to prepare and package your Mac laptop<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT211120\" target=\"_blank\">how to prepare and package your iMac<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT211152\" target=\"_blank\">how to prepare and package your Mac Pro<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT211133\" target=\"_blank\">how to prepare and package your Mac mini<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":4,"even":false,"last":true}],"size":4}},"first":false,"position":3,"even":true,"last":false},{"index":3,"value":{"questionGroupName":"Device Prep and Data Transfer","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How do I prepare my device before I trade it in?","answerDescriptionData":{"items":[{"index":0,"value":"If you trade in online, follow these step-by-step instructions on how to prepare your device.<br /><br />\nHere’s <a href=\"https://support.apple.com/en-us/HT201351\" target=\"_blank\">what to do before you trade in your iPhone, iPad, or iPod touch<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT201065\" target=\"_blank\">what to do before you trade in your Mac<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT208855\" target=\"_blank\">what to do before you trade in your Apple Watch<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br /><br />\nIf you trade in at an Apple Store, you only need to back up your data to iCloud before you bring in your device.<br /><br />\nHere’s <a href=\"https://support.apple.com/en-us/HT203977\" target=\"_blank\">how to back up your iPhone, iPad, or iPod touch to iCloud<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/mac-backup\" target=\"_blank\">how to back up your Mac to iCloud<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-us/HT204518\" target=\"_blank\">how to back up your Apple Watch to iCloud<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionTitle":"How do I turn off Find My?","answerDescriptionData":{"items":[{"index":0,"value":"To turn off Find My on your Apple device:\n<ol>\n<li>Tap Settings. </li>\n<li>Tap iCloud.</li>\n<li>Sign in with your Apple Account, if necessary.</li>\n<li> Turn off Find My.</li> </ol><br />\nIf you don’t have your physical device, you can <a href=\"https://support.apple.com/en-us/HT201441\" target=\"_blank\">turn off Find My via iCloud<span class=\"visuallyhidden\">(Opens in a new window)</span></a>.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":2,"even":false,"last":false},{"index":2,"value":{"questionTitle":"How do I transfer my data to my new device? ","answerDescriptionData":{"items":[{"index":0,"value":"Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data. ","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":3,"even":true,"last":true}],"size":3}},"first":false,"position":4,"even":false,"last":false},{"index":4,"value":{"questionGroupName":"Tracking and Changes","questionItems":{"items":[{"index":0,"value":{"questionTitle":"Is there a way to track my trade-in status?","answerDescriptionData":{"items":[{"index":0,"value":"Yes. If you bought a new device online with a trade-in or you’re receiving an Apple Gift Card, you can <a href=\"https://secure6.store.apple.com/shop/order/list\" target=\"_blank\">track your status<span class=\"visuallyhidden\">(Opens in a new window)</span></a> at any time.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionTitle":"Can I cancel a trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br />\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.<br /><br />\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":2,"even":false,"last":false},{"index":2,"value":{"questionTitle":"Why did I receive a revised trade-in value offer? ","answerDescriptionData":{"items":[{"index":0,"value":"If the condition of your device is different from what you described, we’ll provide a revised value.<br /><br />\nIf the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card.<br /><br />\nIf the revised value increases, we’ll automatically increase your trade-in credit.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":3,"even":true,"last":false},{"index":3,"value":{"questionTitle":"According to an email, my gift card or my credit was issued, but I haven’t received it. What do I do?","answerDescriptionData":{"items":[{"index":0,"value":"<p>Reach out to one of our Specialists via \n\n<a href=\"#\" target=\"_blank\" class=\"as-chat-button active as-buttonlink icon icon-after icon-external\" data-autom=\"chat-with-a-specialist-link\" data-relatedlink=\"chat-with-a-specialist\" data-chat-ui=\"WEB_CHAT_ACTION_GROUP=DEFAULT;\">chat<span class=\"a11y\">(Opens in a new window)</span></a>\n or by calling 1-800-MY-APPLE.</p>","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":4,"even":false,"last":true}],"size":4}},"first":false,"position":5,"even":true,"last":false},{"index":5,"value":{"questionGroupName":"Recycling","questionItems":{"items":[{"index":0,"value":{"questionTitle":"Does Apple offer recycling?","answerDescriptionData":{"items":[{"index":0,"value":"Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":true,"position":1,"even":true,"last":false},{"index":1,"value":{"questionTitle":"How do I prepare my device for recycling?","answerDescriptionData":{"items":[{"index":0,"value":"<p>Before you send us your device by mail or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.</p>\n\n<p>\n <b>If you are sending your old device by mail, please note:</b>\n <br />\n Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: \n</p>\n\n<br />\n\n<ul> \n <li>Do not ship loose batteries.</li>\n <li>Discharge the unit to less than 30%.</li>\n <li>Do not ship electronics that are disassembled into parts.</li>\n <li>Do not ship electronics with swollen, damaged, or defective batteries.</li>\n <li>For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li>\n <li>Ship only one device per box.</li> \n</ul>","first":true,"position":1,"even":true,"last":true}],"size":1}},"first":false,"position":2,"even":false,"last":true}],"size":2}},"first":false,"position":6,"even":false,"last":true}],"size":6},"footer":null,"isDefaultOpen":false,"namedAssets":{"namedAssetsJSON":"{}","namedAssets":{}},"pageId":"tradein","faqString":"{\"sectionId\":\"FAQ\",\"header\":\"More questions? More answers.\",\"defaultGroup\":\"All\",\"questionGroups\":{\"items\":[{\"index\":0,\"value\":{\"questionGroupName\":\"Device Eligibility\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"What devices are eligible for trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"You can trade in many Apple and third-party devices, including Samsung and Google smartphones, for a trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionTitle\":\"Can I trade in an engraved device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":2,\"even\":false,\"last\":false},{\"index\":2,\"value\":{\"questionTitle\":\"Can I trade in a device that’s part of the iPhone Upgrade Program? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you’re currently a member of the iPhone Upgrade Program and wish to remain in the program, <b>please do not proceed with Apple Trade In</b>. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one.<br /><br />\\nIf you’re currently enrolled in the iPhone Upgrade Program and continue with Apple Trade In, you will be exiting the program and will be responsible for both your outstanding iPhone Upgrade Program loan and the price of any new iPhone you purchase through Apple Trade In.<br /><br />\\nBefore proceeding with Apple Trade In, you can <a href=\\\"https://secure.store.apple.com/shop/eligibility/upgradeEligibilityDeviceList\\\" target=\\\"_blank\\\">check your upgrade eligibility<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a> or <a href=\\\"https://secure.store.apple.com/shop/eligibility/upgradeEligibilityDeviceList\\\" target=\\\"_blank\\\">check if your device is enrolled in the iPhone Upgrade Program<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br /><br />\\nIf you’re not yet participating in the iPhone Upgrade Program, you can trade in your eligible device at an Apple Store for credit toward your subsequent purchase as part of the iPhone Upgrade Program.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":3,\"even\":true,\"last\":true}],\"size\":3}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionGroupName\":\"Device Value and Credit\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How much will I get for my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br />\\nKeep in mind that we need to receive your trade-in device within 14 days of when you receive your new device, and the condition of your trade-in needs to match what you told us.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionTitle\":\"Can I get an estimate online, then trade in at an Apple Store?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.<br /><br />\\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":2,\"even\":false,\"last\":false},{\"index\":2,\"value\":{\"questionTitle\":\"How do I find the serial number on my Apple device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac.<br /><br />\\nIf you’re still unable to locate it, there are a few other ways to <a href=\\\"https://support.apple.com/en-us/HT204308\\\" target=\\\"_blank\\\">find your serial number<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>. <br /><br />\\nYou’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":3,\"even\":true,\"last\":false},{\"index\":3,\"value\":{\"questionTitle\":\"Why can’t I pay monthly after I add my trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If the net price is less than $99 for a new iPhone, or less than $25 for a new iPad, Mac, or Apple Watch, you will not be offered the option to pay monthly. You will, however, be able to continue your transaction and pay in full for the remaining amount due.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":4,\"even\":false,\"last\":false},{\"index\":4,\"value\":{\"questionTitle\":\"If I buy a new device online with a trade-in, when will the credit be applied?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"It depends on what you buy and how you pay for it.<br /><br />\\nIf you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, your credit will be applied to your original payment method up to the total purchase price after we receive your trade-in device and confirm that the condition matches what you described. For any remaining amount, you’ll receive an Apple Gift Card by email.<br /><br />\\nIf you buy an iPhone, iPad, Mac, or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":5,\"even\":true,\"last\":true}],\"size\":5}},\"first\":false,\"position\":2,\"even\":false,\"last\":false},{\"index\":2,\"value\":{\"questionGroupName\":\"Timing and Process\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How long does the online trade-in process take?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Generally it takes 2 to 3 weeks. Your trade-in device needs to be sent to us within 14 days of when you receive your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. It may take 3 to 5 business days for your credit to be processed.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionTitle\":\"How quickly should I return my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Your trade-in estimate is valid for 14 days after you receive your new device. It’s important that we receive your trade-in within this time frame to ensure that you get the estimated value.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":2,\"even\":false,\"last\":false},{\"index\":2,\"value\":{\"questionTitle\":\"Do I need to return accessories to get the full trade-in value?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them for you.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":3,\"even\":true,\"last\":false},{\"index\":3,\"value\":{\"questionTitle\":\"How do I send back my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"We’ll either send you a prepaid trade-in kit or email you drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and package your device.<br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT210225\\\" target=\\\"_blank\\\">how to prepare and package your Apple Watch, iPhone, or Android device<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT210994\\\" target=\\\"_blank\\\">how to prepare and package your iPad<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT211018\\\" target=\\\"_blank\\\">how to prepare and package your Mac laptop<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT211120\\\" target=\\\"_blank\\\">how to prepare and package your iMac<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT211152\\\" target=\\\"_blank\\\">how to prepare and package your Mac Pro<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT211133\\\" target=\\\"_blank\\\">how to prepare and package your Mac mini<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":4,\"even\":false,\"last\":true}],\"size\":4}},\"first\":false,\"position\":3,\"even\":true,\"last\":false},{\"index\":3,\"value\":{\"questionGroupName\":\"Device Prep and Data Transfer\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How do I prepare my device before I trade it in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you trade in online, follow these step-by-step instructions on how to prepare your device.<br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT201351\\\" target=\\\"_blank\\\">what to do before you trade in your iPhone, iPad, or iPod touch<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT201065\\\" target=\\\"_blank\\\">what to do before you trade in your Mac<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT208855\\\" target=\\\"_blank\\\">what to do before you trade in your Apple Watch<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br /><br />\\nIf you trade in at an Apple Store, you only need to back up your data to iCloud before you bring in your device.<br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT203977\\\" target=\\\"_blank\\\">how to back up your iPhone, iPad, or iPod touch to iCloud<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/mac-backup\\\" target=\\\"_blank\\\">how to back up your Mac to iCloud<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-us/HT204518\\\" target=\\\"_blank\\\">how to back up your Apple Watch to iCloud<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionTitle\":\"How do I turn off Find My?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"To turn off Find My on your Apple device:\\n<ol>\\n<li>Tap Settings. </li>\\n<li>Tap iCloud.</li>\\n<li>Sign in with your Apple Account, if necessary.</li>\\n<li> Turn off Find My.</li> </ol><br />\\nIf you don’t have your physical device, you can <a href=\\\"https://support.apple.com/en-us/HT201441\\\" target=\\\"_blank\\\">turn off Find My via iCloud<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a>.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":2,\"even\":false,\"last\":false},{\"index\":2,\"value\":{\"questionTitle\":\"How do I transfer my data to my new device? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data. \",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":3,\"even\":true,\"last\":true}],\"size\":3}},\"first\":false,\"position\":4,\"even\":false,\"last\":false},{\"index\":4,\"value\":{\"questionGroupName\":\"Tracking and Changes\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"Is there a way to track my trade-in status?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes. If you bought a new device online with a trade-in or you’re receiving an Apple Gift Card, you can <a href=\\\"https://secure6.store.apple.com/shop/order/list\\\" target=\\\"_blank\\\">track your status<span class=\\\"visuallyhidden\\\">(Opens in a new window)</span></a> at any time.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionTitle\":\"Can I cancel a trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br />\\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.<br /><br />\\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":2,\"even\":false,\"last\":false},{\"index\":2,\"value\":{\"questionTitle\":\"Why did I receive a revised trade-in value offer? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If the condition of your device is different from what you described, we’ll provide a revised value.<br /><br />\\nIf the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card.<br /><br />\\nIf the revised value increases, we’ll automatically increase your trade-in credit.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":3,\"even\":true,\"last\":false},{\"index\":3,\"value\":{\"questionTitle\":\"According to an email, my gift card or my credit was issued, but I haven’t received it. What do I do?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"<p>Reach out to one of our Specialists via \\n\\n<a href=\\\"#\\\" target=\\\"_blank\\\" class=\\\"as-chat-button active as-buttonlink icon icon-after icon-external\\\" data-autom=\\\"chat-with-a-specialist-link\\\" data-relatedlink=\\\"chat-with-a-specialist\\\" data-chat-ui=\\\"WEB_CHAT_ACTION_GROUP=DEFAULT;\\\">chat<span class=\\\"a11y\\\">(Opens in a new window)</span></a>\\n or by calling 1-800-MY-APPLE.</p>\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":4,\"even\":false,\"last\":true}],\"size\":4}},\"first\":false,\"position\":5,\"even\":true,\"last\":false},{\"index\":5,\"value\":{\"questionGroupName\":\"Recycling\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"Does Apple offer recycling?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":true,\"position\":1,\"even\":true,\"last\":false},{\"index\":1,\"value\":{\"questionTitle\":\"How do I prepare my device for recycling?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"<p>Before you send us your device by mail or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.</p>\\n\\n<p>\\n <b>If you are sending your old device by mail, please note:</b>\\n <br />\\n Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below: \\n</p>\\n\\n<br />\\n\\n<ul> \\n <li>Do not ship loose batteries.</li>\\n <li>Discharge the unit to less than 30%.</li>\\n <li>Do not ship electronics that are disassembled into parts.</li>\\n <li>Do not ship electronics with swollen, damaged, or defective batteries.</li>\\n <li>For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li>\\n <li>Ship only one device per box.</li> \\n</ul>\",\"first\":true,\"position\":1,\"even\":true,\"last\":true}],\"size\":1}},\"first\":false,\"position\":2,\"even\":false,\"last\":true}],\"size\":2}},\"first\":false,\"position\":6,\"even\":false,\"last\":true}],\"size\":6},\"footer\":null,\"isDefaultOpen\":false,\"namedAssets\":{\"namedAssetsJSON\":\"{}\",\"namedAssets\":{}},\"pageId\":\"tradein\"}"}; </script> </div> <footer class="as-globalfooter" id="global-footersection" role="contentinfo" aria-labelledby="footer-label"> <div class="as-globalfooter-content"> <h2 class="as-globalfooter-label" id="footer-label">Footer</h2> <h3 class="visuallyhidden">footnotes</h3> <div class="as-globalfooter-sosumi " data-nosnippet data-autom="page-legal-footnotes"> <div id="footnotes-portal"></div> <div class="footnotes" role="list" aria-label="footnotes"> <ol aria-label="footnotes"> <li>Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least the age of majority to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse, cancel, or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. 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