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製品およびコンテンツ | MyAccount
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<div class="par iparys_inherited"> </div> </div> <div class="ui-app" id="root"> <div class="ui-app__container" id="wrapper"> <!--<div class="ui-app__nav"> <nav class="navbar navbar-inverse sidebar" role="navigation" id="sidebar-wrapper"> <sly data-sly-include="nav.html"></sly> </nav> </div>--> <div class="ui-app__body"> <div class="ui-app__banner"> </div> <div class="ui-app__title content-title"> <div class="page-title"> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/structure/page-title/clientlibs.min.7c68874e502f00e160d0a05b3fe50e1b.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/structure/page-title/clientlibs.min.js"></script> <div class="ui-header"> <div class="ui-header__breadcrumbs"> <div class="ui-breadcrumbs"> <span class="ui-breadcrumbs__item"> ヘルプ & サポート </span> </div> </div> <div class="ui-header__title"> <h1 class="ui-heading--lg ui-heading--lg--medium"> <span class="user-profile-title"> </span> <span id="title"> サポート </span> <span id="withdrawn-title" style="display:none"> Notification withdrawn </span> <span id="cancelled-title" style="display:none"> Notification cancelled </span> </h1> <div class="displayTitle"> <span class="ui-tooltip-icon toggle-button"> </span> </div> </div> <div class="ui-header__duration"> <p class="ui-heading--sm ui-heading--sm--medium ui-margin--none"></p> </div> <div class="ui-header_title"> </div> </div> <p class="hide" id="hrefurl">.html</P> <script> var url = window.location.href; if (url.indexOf('/dashboard') != -1) { $('#dashborad-title').show(); $('#title').hide(); } if (url.indexOf('/product/') != -1) { $('#product-breadccrumb').show(); $('#breadcrumb').hide(); $('#subtitle').hide(); $('#description').show(); } if (url.indexOf('/capability-finder/view-accounts') != -1) { const queryParams = new URLSearchParams(window.location.search); var title = queryParams.get("capabilityName") var subtitle = queryParams.get("capabilityVariantType") if(title != null && 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rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/mainform_cl.min.48769d3da0c0dc711aedd73dbb0f538b.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form-redesign/main-form/clientlibs.min.js"></script> </div> <div class="form-wrapper"> <form data-form-validate="true" action="" id="productSupportForm" class="getsupport-form" name="productSupportForm" method="post" accept-charset="UTF-8"> <input type="hidden" name="_charset_" value="UTF-8"/> <input type="hidden" name="Type" value="Incident"/> <input type="hidden" name="CaseType" value="Incident"/> <div class="notice-alert-cover notice-padding col-lg-12 col-md-12 col-sm-12 col-xs-12"> <div class="notice-alert"> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/notice-alert/clientlibs.min.38c944615ef42c2527b61dc0d7f0f550.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/notice-alert/clientlibs.min.js"></script> <div class="notice-alert-main"> <div class="eyebrow grey-dark">注意</div> <div class="heading xs bold">登録またはログイン</div> <div class="paragraph m desc-margin"><p><b><u><a href="/en/register" target="_blank">登録</a></u></b> または <a href="/ja/signin" target="_blank"><b><u>ログイン</u></b></a> をして、チケットの発行や追跡、通知の表示、請求書へのアクセス等を実行します。</p></div> </div> </div> </div> <div class="formType-cover form-content-body form-content-body-initial"> <div class="additionalFields"><div> <script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-software-download-refinitiv/additionalFields/clientlibs.min.js"></script> <script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv-co/additionalFields/clientlibs.min.js"></script> <script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv/additionalFields/clientlibs.min.js"></script> </div> <div> <input type="hidden" name="Status" id="productSupportForm-hidden-status" value="New"/> <input type="hidden" name="Origin" id="productSupportForm-hidden-origin" value="Contact Us"/> <input type="hidden" name="UserId" id="productSupportForm-hidden-userId" value=""/> <input type="hidden" name="CustCountry" id="productSupportForm-hidden-custCountry" value=""/> <input type="hidden" name="CaseDescription" id="productSupportForm-hidden-caseDescription" value=""/> <input type="hidden" name="CustContentSet" id="productSupportForm-hidden-custContentSet" value=""/> <input type="hidden" name="PageCountry" id="productSupportForm-hidden-pagecountry" value=""/> <input type="hidden" name="FormName" id="productSupportForm-hidden-formName" value=""/> <input type="hidden" name="phoneNo" id="productSupportForm-hidden-phoneNo" value=""/> <input type="hidden" name="contactid" id="productSupportForm-hidden-contactid" value=""/> <input type="hidden" name="altphoneNo" 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href="/etc.clientlibs/refinitiv-common/components/content/form/radiolist/clientlibs.min.4b5a5e45f66f2251706354ca76285b95.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/radiolist/clientlibs.min.js"></script> </div> <div></div> <div class="confdiv " id="radiolist"> <p id="radiolist-multifield" style="display:none">[{"label":"よくある質問","content":["{\"title\":\"製品の使用方法について教えてください\",\"value\":\"I need help using the product\"}","{\"title\":\"製品内のコンテンツについて教えてください\",\"value\":\"I need help understanding content within the product\"}","{\"title\":\"探しているコンテンツが見つかりません\",\"value\":\"I cannot find content I am looking for\"}","{\"title\":\"製品にアクセスできません\",\"value\":\"I cannot access the product\"}"],"userRole":[]},{"label":"コンテンツ","content":["{\"title\":\"コンテンツが不正確まはた不完全です\",\"value\":\"I believe content is incorrect or incomplete\"}","{\"title\":\"製品内で特定のコンテンツにアクセスできません\",\"value\":\"I cannot access specific content within the product\"}","{\"title\":\"コンテンツのアップデートが遅いです\",\"value\":\"I believe content updates are slow\"}"],"userRole":[]},{"label":"製品","content":["{\"title\":\"製品が期待通りに動作しません\",\"value\":\"The product does not work as expected\"}","{\"title\":\"インストールとアップグレードについて教えてください\",\"value\":\"I need help with an installation and upgrade\"}","{\"title\":\"製品がクラッシュまたは停止しました\",\"value\":\"The product has crashed or frozen\"}","{\"title\":\"パスワードをリセットできません\",\"value\":\"I cannot reset my password\"}","{\"title\":\"接続に問題があります\",\"value\":\"I have connectivity issue\"}","{\"title\":\"製品の速度が遅いです\",\"value\":\"The product is slow\"}","{\"title\":\"注文の提出または取引の確認ができません\",\"value\":\"I cannot submit an order or confirm a trade\"}","{\"title\":\"注文または取引について質問があります\",\"value\":\"I have a question about an order or trade\"}"],"userRole":[]}]</p> <p id="generic_radiolist_name" style="display:none">radiolist</p> <div class="QueryDiv" id="radiolist-QueryDiv"> <div id="radiolist-querylist" class="symptom-list"> <label 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createRadioList(itr[i]); } } } if(count==1) { $('input[name="'+qlist+'"]').prop("checked", true); $('#'+qlist).find('.Query').text(Granite.I18n.get(content.title)); $('#'+qlist).find('.supportQueryTypeDiv').css('display', 'block'); $('#'+qlist).find('.QueryDiv').css('display', 'none'); } function createRadioList(radioList){ var lab = radioList.label; var str=""; str+='<div class="symptom-typeBox content-spacing"><div class="eyebrow grey radioWrapper symptom-heading">'+Granite.I18n.get(lab)+'</div>'; for(var j in radioList.content) { if(j<radioList.content.length) { count++; content = JSON.parse(radioList.content[j]); str+='<div class=" radioWrapper">'; str+='<label class="paragraph m regular label-content">'; str+='<input type="radio" name="'+qlist+'" id="'+formName+'-radio-supportTopic'+count+'" title="'+content.title+'" value="'+content.value+'" class="hiddenCheck">'; str+='<label for="'+formName+'-radio-supportTopic'+count+'" class="customCheck"></label>'; str+='<div class="symptom-selected">'; str+='<span class="query-name">'+Granite.I18n.get(content.title)+'</span>'; str+='</div>'; str+='<div class="symptom-image">'; str+='<img class="symptom-arrow" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/arrow-right.svg" alt="rightArrow">'; str+='</div>'; str+='</label>'; str+='</div>'; } } str+='</div>'; $( str ).insertBefore( "#"+qlist+"-querylist .list" ); } })(); </script></div> <div class="product-dropdown"> <div> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/product-dropdown/clientlibs.min.8d97cd9737fe5018998024a4b108768a.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/product-dropdown/clientlibs.min.js"></script> </div> <div></div> <div class="confdiv prodDropdown label-wrapper content-spacing" id="product-dropdown"> <p class="paragraph m products-dropdown" for="product-dropdown">製品</p> <p id="changeToLabel" style="display:none">true</p> <p id="servletpath" style="display:none">/bin/mytr/getmyproducts</p> <p id="pagepath" style="display:none">content/mytr/en/product</p> <p id="product-dropdown-form-id" class="hidden">productSupportForm</p> <input class="productId" type="text" name="productId" id="productSupportForm-dropdown-productId" value=""/> <div class="btn-group"> <button type="button" class="btn btn-default dropdown-toggle" data-toggle="dropdown" id="DropdownBox"> <span class="select-box paragraph m" id="productSupportForm-dropDown-SearchVal" data-bind="label" value="none">製品を選択</span> </button> <ul class="dropdown-menu prod" role="menu" id="productSupportForm-yourProduct"> <input class="typeahead" type="text" id="js-typeAhead" placeholder="製品を検索"/> <li id="myproductList"> <span>マイ プロダクト</span> <ul class="my-productList" id="myUL"></ul> </li> <li id="allproductList"> <span>すべての製品</span> <ul class="all-productList" id="allUL"></ul> </li> </ul> </div> <label id="productSupportForm-dropdown-productId-error" class="error" for="productSupportForm-dropdown-productId"></label> </div> <div class="selected-productLabel SelecetedQuery-field supportQueryTypeDiv" style="display:none"> <span class="paragraph m"> <span class="productLabel" id="product-dropdown-selectedQuery"></span> </span> <div class="select-product symptom-image"> <img class="rightArrow" src="/etc/designs/myrefinitiv/clientlibs/icons/grey/clear-outline.svg" alt="rightArrow"/> </div> </div> <p id="select-dropdown" class="hiddenDiv red"> <span id="error-message-prd">Please select atleast one product</span> </p> <p id="pagePath" style="display:none;"></p> </div> <script> var fullProductCsvPath = '\/content\/dam\/myrefinitiv\/en\/csv\/product\u002Dcsv.csv'; </script> </div> </div> <div class="faq-cover faq-information form-content-body pull-right"> <div class="productFaq"><div class="faqlist"></div> <div> <link rel="stylesheet" href="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv-co/productFaq/clientlibs.min.a677aec44d94140a087e1ceda54641ee.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv/productFaq/clientlibs.min.a677aec44d94140a087e1ceda54641ee.css" type="text/css"> <script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv-co/productFaq/clientlibs.min.js"></script> <script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv/productFaq/clientlibs.min.js"></script> </div> <script> var PAUSE_TIME = "" ; var NUMBER_OF_FAQS_TO_DISPLAY = "" ; var NUMBER_OF_CHARACTERS = "" ; var NUMBER_OF_WORDS = "" ; var USE_AISERVICE = "" ; var AI_TIMEOUT = "" ; var GET_RECOMMENDED_FAQ_PATH = "" ; var CALLBACK_DRILLDOWN_PATH = "" ; var CALLBACK_TICKET_SUBMITTED_PATH = "" ; var CALLBACK_THUMBS_UP_DOWN_PATH = "" ; var VANITY_FAQ_URL_PREFIX = "" ; var NUMBER_OF_FAQS = "" ; var X_API_KEY = "" ; </script></div> </div> <div> <div> <p class="hidden" id='Url'>/bin/myrefinitivunauth/generatecase</p> <p class="hidden" id='constraintsAsString'>{"rules":{"radiolist":{"required":true},"customer_country":{"required":true},"name":{"trtext":true,"required":true},"affectedUser":{"required":true},"captcha":{"captcha":true},"checkbox2":{"required":true},"checkbox1":{"required":true,"tremail":true},"ccemailfield":{"trccemail":true,"trexceedlimit":true},"helptext":{"required":true},"country":{"required":true},"email":{"tremail":true,"required":true},"customer_email":{"tremail":true,"required":true,"trinternaluser":true}},"messages":{"radiolist":{"required":"項目を選択してください"},"customer_country":{"required":"お客様の国または地域を選択してください"},"name":{"trtext":"半角英語で名前を入力してください。","required":"半角英語で名前を入力してください。"},"affectedUser":{"required":"影響範囲が選択されていません."},"captcha":{"captcha":"正しいcaptchaを入力してください"},"checkbox2":{"required":"Please enter correct phone number"},"checkbox1":{"required":"正しいメールアドレスを入力してください","tremail":"正しいメールアドレスを入力してください"},"ccemailfield":{"trccemail":"Incorrect Email address","trexceedlimit":"email characters limit exceeded"},"helptext":{"required":"お困りの内容を入力してください"},"country":{"required":"お客様の国または地域を選択してください"},"email":{"tremail":"正しいメールアドレスを入力してください","required":"正しいメールアドレスを入力してください"},"customer_email":{"tremail":"正しいメールアドレスを入力してください","required":"正しいメールアドレスを入力してください","trinternaluser":"Please enter a valid customer email address"}}}</p> </div> <script> var isFormClicked = false; var isFormStarted = false; var formProduct = "not-selected"; var formReason = "not-selected"; var formError = ""; var isFormSubmitted = false; var formName = "productSupportForm"; var resCode = ""; var caseId = ""; var id = "" var approvalStatus = ""; var softwareformName = ""; var softwareSupportFormName = ""; </script> </div> <div class="form-content-body form-content-body-initial"> <div class="form-cover"> <div class="textfield"> <div> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/textfield/clientlibs.min.bdc3afef4e78b656adf3e90b552114cc.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/textfield/clientlibs.min.js"></script> </div> <div id="name-textfield"> <div class="confdiv field-spacing" id="name" data-component-type="textfield"> <div id="text-name"> <p class="paragraph m " for="name">名前</p> <p class="paragraph s"></p> <input class="paragraph m text-field" type="text" name="name" id="productSupportForm-textbox-name" autocomplete="off"/> </div> </div> <div class="selected-label" style="display:none"> <p class="paragraph m " for="name">名前</p> <p class="ui-paragraph ui-paragraph--md ui-paragraph--medium"> <span class="textfield-label" id="name-selectedQuery"></span> </p> </div> </div> </div> </div> <div class="textfield"> <div> <div> </div> <div id="email-textfield"> <div class="confdiv field-spacing" id="email" data-component-type="textfield"> <div id="text-email"> <p class="paragraph m " for="email">メール</p> <p class="paragraph s"></p> <input class="paragraph m text-field" type="text" name="email" id="productSupportForm-textbox-email" autocomplete="off"/> </div> </div> <div class="selected-label" style="display:none"> <p class="paragraph m " for="email">メール</p> <p class="ui-paragraph ui-paragraph--md ui-paragraph--medium"> <span class="textfield-label" id="email-selectedQuery"></span> </p> </div> </div> </div> </div> <div class="dropdown"> <div> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/dropdown/clientlibs.min.991a0d28ba91cc240f6722257d99366b.css" type="text/css"> </div> <div class="modal-backdrop fade in" id="background-fade"></div> <div class="confdiv field-spacing" id="country"> <div id="country-dropdown-loader"> <div class="loader"></div> </div> <p id="changeToLabel" style="display:none">false</p> <div id="path-country" style='display:none'>/content/mytr/ja/productsupport/countryList/_jcr_content/contentIparsys/generic_list.jsonlist.json</div> <div id="sort-country" style='display:none'>true</div> <div id="dropdown-type-country" style='display:none'></div> <div id="selectVal-country" style='display:none'>選択してください</div> <p id="country_name" class="" style="display:none">country</p> <div class="field-spacing" id="dropdown-country"> <p class="paragraph m">国または地域</p> <div> <select name="country" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-country"></select> </div> </div> </div> <div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none"> <span class="paragraph m"> <span class="dropdown-label" id="country-selectedQuery"></span> </span> </div> </div> <div> <script src="/etc.clientlibs/refinitiv-common/components/content/form/dropdown/clientlibs.min.js"></script> </div> <script> var currentnode = "country"; var data1 = $('#' + currentnode + '_name').text(); function predicateBy(prop) { return function (a, b) { if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) { return 1; } else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) { return -1; } return 0; } } function dropDownSpinner(action) { var getId = data1; var getLoaderId = $('#' + getId + '-dropdown-loader'); if (action === 'show') { $('#background-fade').show(); $('#background-fade').css('overflow-y', 'hidden'); getLoaderId.find('.loader').css('display', 'block'); } else { $('#background-fade').hide(); $('.loader').css('display', 'none'); } } function commonDropDown() { var id = data1; var path = 'path-' + data1; var sort = 'sort-' + data1; var selectVal = 'selectVal-' + data1; var dropdownTypeId = 'dropdown-type-' + data1; var dropdownType = $('#' + dropdownTypeId).text(); var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id')); dropdown.empty(); dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>'); dropdown.prop('selectedIndex', 0); const url = $('#' + path).text(); if (url) { dropDownSpinner('show'); $.ajax({ type: 'GET', url: url, dataType: 'json', async: false, success: function (data) { dropDownSpinner('hide'); if (dropdownType) { genericDropdownState.fetchDynamicList({ json: data, type: dropdownType, dropdownElm: dropdown }); } else { if ($('#' + sort).text().toLowerCase() == 'true') { data.sort(predicateBy("title")); } addDropdownList(data); } }, fail: (function () { dropDownSpinner('hide'); }) }); } else if (dropdownType) { var dynamicList = genericDropdownState.fetchDynamicList({ type: dropdownType }); addDropdownList(dynamicList); } function addDropdownList(dropdownList) { dropdown.find('option').not(':first').remove();; $.each(dropdownList, function (key, entry) { dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title))); }); } } (function () { commonDropDown(); })(); </script></div> <div class="checkbox"> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/checkbox/clientlibs.min.b8a1c83b312b48878d63749f909765fc.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/checkbox/clientlibs.min.js"></script> </div> <div></div> <div class="confdiv field-spacing" id="onbehalf"> <p id="generic_checkbox_behalf_name" class="" style="display:none">onbehalf</p> <p id="onbehalf-multifield" style="display:none">[{ "title":"はい。他の人の代理でチケットを上げます", "disablecheck":false, "checkaction":false }]</p> <div id="trackUser"> <p class="paragraph m">お客様の代理ですか?</p> <p class="optionalInfo paragraph s"></p> <p class="checkboxmargin" id="onbehalf-outputresult"></p> </div> </div> <script> var currentnode = "generic_checkbox_behalf"; var data1 = $('#' + currentnode + '_name').text(); var formName = "productSupportForm"; (function() { var checklist = data1; var multi = $('#' + checklist + '-multifield').text(); var iterator = JSON.parse(multi); var disable = ""; var count = 0; for (var i in iterator) { if (i < iterator.length) { var str = ""; var disable = ""; var check = ""; count++; if(iterator[i].boundaryOptions == 'no'){ str += '<div>'; } else{ str += '<div class="radio checkboxWrapper validateNext">'; } if(iterator[i].checkedOptions == 'yes') { check="checked"; } str += '<label class="paragraph m regular">'; if (iterator[i].disablecheck === true) { disable = "disabled"; check = "checked"; } str += '<input type="checkbox" name="' + checklist + '-' + count + '" id="' + formName + '-checkbox-' + checklist + '-' + count + '" class="checkemail-checkbox "' + disable + ' ' + check + '>'; var checkbox_sublabel=iterator[i].sublabeltext; if(checkbox_sublabel!=undefined && checkbox_sublabel.length>0){ str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '')+'<div style="padding-left:30px" class="checkboxsublabel">'+iterator[i].sublabeltext+'</div>' + '</div></label>'; } else { str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '') + '</div></label>'; } str += '</div>'; if (iterator[i].checkaction === true) { str += '<div class="triangle">'; str += '<input type="text" name="checkbox' + count + '" id="' + formName + '-textfield-' + checklist + '-' + count + '" class="inputboxWrapper" value="">'; str += '</div>'; } $('#' + checklist + '-outputresult').append(str); } $('.triangle').css("display", "none"); $('#' + formName + '-checkbox-' + checklist + '-' + count).css("height", 0); } })(); </script></div> <div class="textfield"> <div> <div> </div> <div id="customer_email-textfield"> <div class="confdiv field-spacing" id="customer_email" data-component-type="textfield"> <div id="text-customer_email"> <p class="paragraph m " for="customer_email">お客様のメールアドレス</p> <p class="paragraph s"></p> <input class="paragraph m text-field" type="text" name="customer_email" id="productSupportForm-textbox-customer_email" autocomplete="off"/> </div> </div> <div class="selected-label" style="display:none"> <p class="paragraph m " for="customer_email">お客様のメールアドレス</p> <p class="ui-paragraph ui-paragraph--md ui-paragraph--medium"> <span class="textfield-label" id="customer_email-selectedQuery"></span> </p> </div> </div> </div> </div> <div class="dropdown"> <div> <div> </div> <div class="modal-backdrop fade in" id="background-fade"></div> <div class="confdiv field-spacing" id="customer_country"> <div id="customer_country-dropdown-loader"> <div class="loader"></div> </div> <p id="changeToLabel" style="display:none"></p> <div id="path-customer_country" style='display:none'>/content/mytr/ja/productsupport/countryList/_jcr_content/contentIparsys/generic_list.jsonlist.json</div> <div id="sort-customer_country" style='display:none'>true</div> <div id="dropdown-type-customer_country" style='display:none'></div> <div id="selectVal-customer_country" style='display:none'>国を選択</div> <p id="customer_country_name" class="" style="display:none">customer_country</p> <div class="field-spacing" id="dropdown-customer_country"> <p class="paragraph m">お客様の所在国</p> <div> <select name="customer_country" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-customer_country"></select> </div> </div> </div> <div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none"> <span class="paragraph m"> <span class="dropdown-label" id="customer_country-selectedQuery"></span> </span> </div> </div> <div> </div> <script> var currentnode = "customer_country"; var data1 = $('#' + currentnode + '_name').text(); function predicateBy(prop) { return function (a, b) { if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) { return 1; } else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) { return -1; } return 0; } } function dropDownSpinner(action) { var getId = data1; var getLoaderId = $('#' + getId + '-dropdown-loader'); if (action === 'show') { $('#background-fade').show(); $('#background-fade').css('overflow-y', 'hidden'); getLoaderId.find('.loader').css('display', 'block'); } else { $('#background-fade').hide(); $('.loader').css('display', 'none'); } } function commonDropDown() { var id = data1; var path = 'path-' + data1; var sort = 'sort-' + data1; var selectVal = 'selectVal-' + data1; var dropdownTypeId = 'dropdown-type-' + data1; var dropdownType = $('#' + dropdownTypeId).text(); var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id')); dropdown.empty(); dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>'); dropdown.prop('selectedIndex', 0); const url = $('#' + path).text(); if (url) { dropDownSpinner('show'); $.ajax({ type: 'GET', url: url, dataType: 'json', async: false, success: function (data) { dropDownSpinner('hide'); if (dropdownType) { genericDropdownState.fetchDynamicList({ json: data, type: dropdownType, dropdownElm: dropdown }); } else { if ($('#' + sort).text().toLowerCase() == 'true') { data.sort(predicateBy("title")); } addDropdownList(data); } }, fail: (function () { dropDownSpinner('hide'); }) }); } else if (dropdownType) { var dynamicList = genericDropdownState.fetchDynamicList({ type: dropdownType }); addDropdownList(dynamicList); } function addDropdownList(dropdownList) { dropdown.find('option').not(':first').remove();; $.each(dropdownList, function (key, entry) { dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title))); }); } } (function () { commonDropDown(); })(); </script></div> <div class="textarea"> <div> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/textarea/clientlibs.min.77bb310b1a6ae5d9c765ace7aaaa0c3d.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/myrefinitiv/components/common/content/client-scheduling-tool/textarea/clientlibs.min.77bb310b1a6ae5d9c765ace7aaaa0c3d.css" type="text/css"> </div> <div id="helpToUser" class="field-spacing"> <p class="paragraph m">何にお困りですか?</p> <div class="comment-section-new"> <textarea id="productSupportForm-textarea-helptext" class="postComment-new" name="helptext" placeholder="内容を入力"></textarea> </div> <label class="error" for="productSupportForm-textarea-helptext"></label> </div> </div> <script> var height = ""; var width = ""; $('.comment-section-new').css("width", width); $('.comment-section-new').css("height", height); </script></div> <div class="textarea-attachment"> <div> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/textarea-attachment/clientlibs.min.1023898d0459198efee5adcc1a2f4dd5.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/textarea-attachment/clientlibs.min.js"></script> </div> <div id="helpToUser" class="field-spacing"> <p class="paragraph m">何にお困りですか?</p> <div class="comment-section"> <textarea id="productSupportForm-textarea-helptext" class="postComment" name="helptext" placeholder="内容を入力"></textarea> </div> </div> </div> <script> var X_API_KEY = "" ; </script></div> <div class="attachment"> <div> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/attachment/clientlibs.min.f0d1fdeada24d0f979e29b6db6226bd0.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/attachment/clientlibs.min.js"></script> </div> <div class="confdiv" id="attachment"> <div class="attachment-box"> <input type="file" class="uploadFile" name='attachment' id="productSupportForm-file-attachment" onchange="viewAttachment(this)"/> <div> <p class="m pull-left mild-bold file-details">添付<span class="file-detail"> (最大 ファイル毎に10MB) </span></p> </div> <div> <p class="m pull-right mild-bold file-details file_upload" id="addAttachment">ファイルを添付 <img class="attachment-icon " src="/etc/designs/myrefinitiv/clientlibs/icons/blue/attachment.svg" alt="rightArrow"/></p> </div> <div id="feed__attachments-list" class="col-lg-12 col-md-12 col-sm-12 col-xs-12 feed__attachments-list"> </div> </div> <input type="hidden" id="attachmentId" name="attachmentArr" value=""/> <input type="hidden" id="attachArr" name="attachArr" value=""/> <input type="hidden" id="fileArr" name="fileArr" value=""/> <label class="error" for="productSupportForm-file-attachment"></label> </div> </div> </div> <div class="dropdown"> <div> <div> </div> <div class="modal-backdrop fade in" id="background-fade"></div> <div class="confdiv field-spacing" id="contentSet"> <div id="contentSet-dropdown-loader"> <div class="loader"></div> </div> <p id="changeToLabel" style="display:none"></p> <div id="path-contentSet" style='display:none'>/content/mytr/en/productsupport/ContentSet/_jcr_content/contentIparsys/generic_list.jsonlist.json</div> <div id="sort-contentSet" style='display:none'></div> <div id="dropdown-type-contentSet" style='display:none'></div> <div id="selectVal-contentSet" style='display:none'>選択してください</div> <p id="dropdown_name" class="" style="display:none">contentSet</p> <div class="field-spacing" id="dropdown-contentSet"> <p class="paragraph m">コンテンツセット</p> <div> <select name="contentSet" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-contentSet"></select> </div> </div> </div> <div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none"> <span class="paragraph m"> <span class="dropdown-label" id="contentSet-selectedQuery"></span> </span> </div> </div> <div> </div> <script> var currentnode = "dropdown"; var data1 = $('#' + currentnode + '_name').text(); function predicateBy(prop) { return function (a, b) { if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) { return 1; } else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) { return -1; } return 0; } } function dropDownSpinner(action) { var getId = data1; var getLoaderId = $('#' + getId + '-dropdown-loader'); if (action === 'show') { $('#background-fade').show(); $('#background-fade').css('overflow-y', 'hidden'); getLoaderId.find('.loader').css('display', 'block'); } else { $('#background-fade').hide(); $('.loader').css('display', 'none'); } } function commonDropDown() { var id = data1; var path = 'path-' + data1; var sort = 'sort-' + data1; var selectVal = 'selectVal-' + data1; var dropdownTypeId = 'dropdown-type-' + data1; var dropdownType = $('#' + dropdownTypeId).text(); var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id')); dropdown.empty(); dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>'); dropdown.prop('selectedIndex', 0); const url = $('#' + path).text(); if (url) { dropDownSpinner('show'); $.ajax({ type: 'GET', url: url, dataType: 'json', async: false, success: function (data) { dropDownSpinner('hide'); if (dropdownType) { genericDropdownState.fetchDynamicList({ json: data, type: dropdownType, dropdownElm: dropdown }); } else { if ($('#' + sort).text().toLowerCase() == 'true') { data.sort(predicateBy("title")); } addDropdownList(data); } }, fail: (function () { dropDownSpinner('hide'); }) }); } else if (dropdownType) { var dynamicList = genericDropdownState.fetchDynamicList({ type: dropdownType }); addDropdownList(dynamicList); } function addDropdownList(dropdownList) { dropdown.find('option').not(':first').remove();; $.each(dropdownList, function (key, entry) { dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title))); }); } } (function () { commonDropDown(); })(); </script></div> <div class="textfield"> <div> <div> </div> <div id="identifier-textfield"> <div class="confdiv field-spacing" id="identifier" data-component-type="textfield"> <div id="text-identifier"> <p class="paragraph m " for="identifier">識別子</p> <p class="paragraph s"></p> <input class="paragraph m text-field" type="text" name="identifier" id="productSupportForm-textbox-identifier" autocomplete="off"/> </div> </div> <div class="selected-label" style="display:none"> <p class="paragraph m " for="identifier">識別子</p> <p class="ui-paragraph ui-paragraph--md ui-paragraph--medium"> <span class="textfield-label" id="identifier-selectedQuery"></span> </p> </div> </div> </div> </div> <div class="checkbox"> <div> </div> <div></div> <div class="confdiv field-spacing" id="priority"> <p id="generic_checkbox_name" class="" style="display:none">priority</p> <p id="priority-multifield" style="display:none">[{ "title":"this-is-urgent-issue-label-mytr", "disablecheck":false, "checkaction":false }]</p> <div id="trackUser"> <p class="paragraph m"></p> <p class="optionalInfo paragraph s"></p> <p class="checkboxmargin" id="priority-outputresult"></p> </div> </div> <script> var currentnode = "generic_checkbox"; var data1 = $('#' + currentnode + '_name').text(); var formName = "productSupportForm"; (function() { var checklist = data1; var multi = $('#' + checklist + '-multifield').text(); var iterator = JSON.parse(multi); var disable = ""; var count = 0; for (var i in iterator) { if (i < iterator.length) { var str = ""; var disable = ""; var check = ""; count++; if(iterator[i].boundaryOptions == 'no'){ str += '<div>'; } else{ str += '<div class="radio checkboxWrapper validateNext">'; } if(iterator[i].checkedOptions == 'yes') { check="checked"; } str += '<label class="paragraph m regular">'; if (iterator[i].disablecheck === true) { disable = "disabled"; check = "checked"; } str += '<input type="checkbox" name="' + checklist + '-' + count + '" id="' + formName + '-checkbox-' + checklist + '-' + count + '" class="checkemail-checkbox "' + disable + ' ' + check + '>'; var checkbox_sublabel=iterator[i].sublabeltext; if(checkbox_sublabel!=undefined && checkbox_sublabel.length>0){ str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '')+'<div style="padding-left:30px" class="checkboxsublabel">'+iterator[i].sublabeltext+'</div>' + '</div></label>'; } else { str += '<label for="' + formName + '-checkbox-' + checklist + '-' + count + '" class="customCheck"></label><div class="checkbox-title">' + Granite.I18n.get(iterator[i].title + '') + '</div></label>'; } str += '</div>'; if (iterator[i].checkaction === true) { str += '<div class="triangle">'; str += '<input type="text" name="checkbox' + count + '" id="' + formName + '-textfield-' + checklist + '-' + count + '" class="inputboxWrapper" value="">'; str += '</div>'; } $('#' + checklist + '-outputresult').append(str); } $('.triangle').css("display", "none"); $('#' + formName + '-checkbox-' + checklist + '-' + count).css("height", 0); } })(); </script></div> <div class="dropdown"> <div> <div> </div> <div class="modal-backdrop fade in" id="background-fade"></div> <div class="confdiv field-spacing" id="affectedUser"> <div id="affectedUser-dropdown-loader"> <div class="loader"></div> </div> <p id="changeToLabel" style="display:none">false</p> <div id="path-affectedUser" style='display:none'>/content/mytr/ja/productsupport/Impact/_jcr_content/contentIparsys/generic_list.jsonlist.json</div> <div id="sort-affectedUser" style='display:none'></div> <div id="dropdown-type-affectedUser" style='display:none'></div> <div id="selectVal-affectedUser" style='display:none'>選択してください</div> <p id="affecteduser_name" class="" style="display:none">affectedUser</p> <div class="field-spacing" id="dropdown-affectedUser"> <p class="paragraph m">影響範囲</p> <div> <select name="affectedUser" class="text-field paragraph m generic-select" id="productSupportForm-dropdown-affectedUser"></select> </div> </div> </div> <div class="selected-label SelecetedQuery-field supportQueryTypeDiv" style="display:none"> <span class="paragraph m"> <span class="dropdown-label" id="affectedUser-selectedQuery"></span> </span> </div> </div> <div> </div> <script> var currentnode = "affecteduser"; var data1 = $('#' + currentnode + '_name').text(); function predicateBy(prop) { return function (a, b) { if ((a[prop] + "").toLowerCase() > (b[prop] + "").toLowerCase()) { return 1; } else if ((a[prop] + "").toLowerCase() < (b[prop] + "").toLowerCase()) { return -1; } return 0; } } function dropDownSpinner(action) { var getId = data1; var getLoaderId = $('#' + getId + '-dropdown-loader'); if (action === 'show') { $('#background-fade').show(); $('#background-fade').css('overflow-y', 'hidden'); getLoaderId.find('.loader').css('display', 'block'); } else { $('#background-fade').hide(); $('.loader').css('display', 'none'); } } function commonDropDown() { var id = data1; var path = 'path-' + data1; var sort = 'sort-' + data1; var selectVal = 'selectVal-' + data1; var dropdownTypeId = 'dropdown-type-' + data1; var dropdownType = $('#' + dropdownTypeId).text(); var dropdown = $('#' + $('#dropdown-' + id).find('select').attr('id')); dropdown.empty(); dropdown.append('<option selected="true" value="none" disabled class="paragraph m">' + Granite.I18n.get($('#' + selectVal).text()) + '</option>'); dropdown.prop('selectedIndex', 0); const url = $('#' + path).text(); if (url) { dropDownSpinner('show'); $.ajax({ type: 'GET', url: url, dataType: 'json', async: false, success: function (data) { dropDownSpinner('hide'); if (dropdownType) { genericDropdownState.fetchDynamicList({ json: data, type: dropdownType, dropdownElm: dropdown }); } else { if ($('#' + sort).text().toLowerCase() == 'true') { data.sort(predicateBy("title")); } addDropdownList(data); } }, fail: (function () { dropDownSpinner('hide'); }) }); } else if (dropdownType) { var dynamicList = genericDropdownState.fetchDynamicList({ type: dropdownType }); addDropdownList(dynamicList); } function addDropdownList(dropdownList) { dropdown.find('option').not(':first').remove();; $.each(dropdownList, function (key, entry) { dropdown.append($('<option></option>').attr('value', entry.value).text(Granite.I18n.get(entry.title))); }); } } (function () { commonDropDown(); })(); </script></div> <div class="checkboxcombo"> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/checkboxcombo/clientlibs.min.d44e7010533dcbf10a3fe660f6c20fe6.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/checkboxcombo/clientlibs.min.js"></script> </div> <div class="check-list-combo field-spacing"> <p class="paragraph m">お客様へのご連絡方法を教えてください</p> <p class="optionalInfo paragraph s">お客様のチケットは MyRefinitiv 内でいつでも追跡できます</p> <div class="check-combo-item"> <label class="paragraph m regular check-label"> <input type="checkbox" class="check-checkbox" name="checkboxcombo" id="メール"/> <label class="customCheck" for="メール"></label> <span class='check-combo-value paragraph m'>メール</span> </label> <div for="メール" class="check-combo-label hidden "> <div class='check-combo-child'> <div> <div> </div> <div id="checkbox1-textfield"> <div class="confdiv field-spacing" id="checkbox1" data-component-type="textfield"> <div id="text-checkbox1"> <p class="paragraph m " for="checkbox1"></p> <p class="paragraph s"></p> <input class="paragraph m text-field" type="text" name="checkbox1" id="productSupportForm-textbox-checkbox1" autocomplete="off"/> </div> </div> <div class="selected-label" style="display:none"> <p class="paragraph m " for="checkbox1"></p> <p class="ui-paragraph ui-paragraph--md ui-paragraph--medium"> <span class="textfield-label" id="checkbox1-selectedQuery"></span> </p> </div> </div> </div> </div> </div> </div> <div class="check-combo-item"> <label class="paragraph m regular check-label"> <input type="checkbox" class="check-checkbox" name="checkboxcombo" id="電話"/> <label class="customCheck" for="電話"></label> <span class='check-combo-value paragraph m'>電話</span> </label> <div for="電話" class="check-combo-label hidden "> <div class='check-combo-child'> <div> <div> </div> <div id="checkbox2-textfield"> <div class="confdiv field-spacing" id="checkbox2" data-component-type="textfield"> <div id="text-checkbox2"> <p class="paragraph m " for="checkbox2"></p> <p class="paragraph s"></p> <input class="paragraph m text-field" type="text" name="checkbox2" id="productSupportForm-textbox-checkbox2" placeholder="Please enter a full phone number in international format" autocomplete="off"/> </div> </div> <div class="selected-label" style="display:none"> <p class="paragraph m " for="checkbox2"></p> <p class="ui-paragraph ui-paragraph--md ui-paragraph--medium"> <span class="textfield-label" id="checkbox2-selectedQuery"></span> </p> </div> </div> </div> </div> </div> </div> </div> </div> <input type="hidden" name="captcha-encrypt-cookie" value="WscRbNwsfqf/fF1fKQxTnrc0ofppWYyhHYkHXnmxLXafKORkUaj9dolYeMUwIE/yC4nw"/> <div class="google-recaptcha"> <script src="https://www.google.com/recaptcha/api.js"></script> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/google-recaptcha/captcha.min.56bbcb52221810696513ed7b90e86274.css" type="text/css"> <script src="/etc.clientlibs/refinitiv-common/components/content/form/google-recaptcha/captcha.min.js"></script> </div> <div class="fts-wrapper VerticalSpacing VerticalSpacing--m"> <label class="fts-form-field-label FormTextControl-labelText" for="recaptcha"> </label> <div class="fts-form-field-sublabel"></div> <div id="recaptcha" class="g-recaptcha" data-callback="gcaptchaCallback" data-sitekey="6Lfiu8knAAAAAEYdrrIMzI87c5LZ6vX6wbhUn1La"></div> <label id="recaptcha-error" class="fts-error fts-hidden" for="recaptcha"></label> </div> <script> var fieldId = "recaptcha"; var captchaerrormsg = "キャプチャのエラー"; var captchaRequiredMsg = "キャプチャの検証が必要です"; </script> </div> </div> <div class="submitButton-wrapper"><button type="submit" class="btn btn-primary submit-primary" id="submitButton">送信</button></div> </div> </form> </div> <div> <div class="modal-backdrop fade in" id="background-fade"></div> <div class="loader main_form"></div> <!-- Modal start--> <div class="success-modal"> <div class="successModal"> <div> <link rel="stylesheet" href="/etc.clientlibs/refinitiv-common/components/content/form/successModal/clientlibs.min.1e0e4092262244d7dc7afe93130af5b1.css" type="text/css"> </div> <div class="modal fade" id="myModalCaseSubmit-productSupportForm" role="dialog" data-keyboard="false" data-backdrop="static"> <div class="modal-dialog success-modal"> <!-- Modal content--> <div class="modal-content"> <div class="modal-header"> <div></div> <button type="button" class="close" id="crossButton" data-dismiss="modal" data-href="/content/mytr/ja/helpandsupport.html"> <img class="cross-icon" src="/etc/designs/myrefinitiv/clientlibs/icons/dark-grey/close.svg" alt="close"/> </button> </div> <div class="modal-body"> <div class="success-container"> <div></div> <img class="chat-icon" src="/etc/designs/myrefinitiv/clientlibs/icons/large/request.svg" alt="chat icon"/> <p class="heading m bold message-heading"> サポート チケットが送信されました</p> <p id="invalidOutput" class=" paragraph m"> <span>リファレンス番号</span> <strong id="output" class="ticket-number" data-href="/content/mytr/ja/getsupportcases.html"></strong> <span>でサポート チケットが作成されました - サポート チケット詳細ページにてご覧いただけます。</span> <span id="description" class="hidden">無効なファイルのため、添付ファイルはアップロードされません。</span> </p> <p></p> <div></div> <button type="button" id="btnUpdate" class="btn-primary close-button track-custom-clicks" data-dismiss="modal" data-href="/content/mytr/ja/helpandsupport.html">閉じる</button> <p class="query-type hidden"></p> </div> </div> </div> </div> </div> <div> <script src="/etc.clientlibs/refinitiv-common/components/content/form/successModal/clientlibs.min.js"></script> </div> <script> var queryType = $('.success-container').find('.query-type').text(); if (queryType === "Sales Enquiry") { $('.success-container').find('#output').hide(); } </script></div> </div> </div> </div> </div> <div> <link rel="stylesheet" href="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv/clientlibs.min.e3283d341e4f411eccc5adaa7bfb658b.css" type="text/css"> <script src="/etc.clientlibs/myrefinitiv/components/legacy/form/rac-product-support-refinitiv/clientlibs.min.js"></script> </div> <script> var jcrLang = "ja\u002Djp"; var mode=false; if(mode){ $('.faq-cover').show(); $('.form-cover').show(); } </script></div> </div> </div> </div> </div> <div id="global-footer-region" class="global-footer-region"> <div class="newpar new section"> </div> <div class="par iparys_inherited"> <div class="experiencefragment"> <div id="experiencefragment-c831a1c5a8" class="cmp-experiencefragment cmp-experiencefragment--site-footer-experience-fragment"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="footer-container design-dialog aem-GridColumn aem-GridColumn--default--12"><!--</main>--> <footer class="SemanticFooter"> <div data-react-from-markup-container="true"> <div class="SiteFooter" data-rehydratable="SiteFooter" data-search-form-action="https://myaccount.lseg.com/ja/searchpage" data-clear-search-label="検索をクリア" data-search-submit-label="検索する" data-placeholder="検索" data-search-input-name="q" data-search-form-method="get" data-elastic-key="Bearer search-j7qr422s9s61csioo1r85rgx" data-size="1" data-search-min-length="3" data-typeahead-url="https://lseg-production.ent.eu-west-2.aws.cloud.es.io/api/as/v1/engines/Default-All/query_suggestion?"> <div class="SiteFooter-inner"> <form action="https://myaccount.lseg.com/ja/searchpage" class="SiteFooter-search" type="get"> <div class="SiteFooter-searchInner"> <div data-react-from-markup-container="true"> <div class="SearchInput SearchInput--dark" data-auto-focus="false" data-clear-search-label=""検索をクリア"" data-color-theme=""dark"" data-name=""q"" data-placeholder=""検索"" data-rehydratable="SearchInput" data-search-submit-label=""検索する"" data-typeahead="true" data-typeahead-url=""https://lseg-production.ent.eu-west-2.aws.cloud.es.io/api/as/v1/engines/Default-All/query_suggestion?"" tabindex="-1"> <label class="SearchInput-label u-hiddenVisually" for="searchInput-footer">検索</label> <div class="SearchInput-box"> <input aria-activedescendant="" aria-autocomplete="both" aria-expanded="false" aria-haspopup="true" aria-label="検索" aria-owns="searchInput-footer-typeahead" autocomplete="off" class="SearchInput-input" id="searchInput-footer" name="q" placeholder="検索" role="combobox" type="search" value=""/> <div class="SearchInput-buttons"> <button aria-label="検索をクリア" class="SearchInput-clearButton" type="button"> <div class="SearchInput-icon"> <span class="Svg"> <span class="Svg-inner"><svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><g class="nc-icon-wrapper" fill="none" stroke="currentColor" stroke-linecap="square" stroke-width="2"><path d="M19 5L5 19M19 19L5 5"></path></g></svg></span> </span> </div> </button> <button aria-label="検索する" class="SearchInput-searchButton" type="submit"> <div class="SearchInput-icon"> <span class="Svg"> <span class="Svg-inner"><svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><g class="nc-icon-wrapper" fill="none" stroke="currentColor" stroke-linecap="square" stroke-width="2"><path d="M22 22l-5.6-5.6" data-color="color-2"></path><path d="M10 1a9 9 0 1 0 0 18 9 9 0 1 0 0-18z"></path></g></svg></span> </span> </div> </button> </div> </div> <div class="SearchInput-typeahead" tabindex="-1"> <ul class="SearchInput-typeaheadItems" id="searchInput-footer-typeahead" role="listbox"></ul> </div> </div> </div> </div> </form> <nav class="SiteFooter-lists"> <ul class="SiteFooter-listsInner"> <li class="SiteFooterNavList" data-rehydratable="SiteFooter.NavList" data-title="ABOUT LSEG"> <button class="SiteFooterNavList-title Typestack--subline1" role="button" aria-haspopup="true" aria-expanded="false"> <span class="SiteFooterNavList-text u-typographySmallCaps">ABOUT LSEG</span> <div class="SiteFooterNavList-caret"> <svg class="Icon Icon--s" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 32 32" xmlns:xlink="https://www.w3.org/1999/xlink" aria-hidden="true" focusable="false"><path fill="" d="M17.037 16.745l5.508-5.345L24 12.814l-7.996 7.778L8 12.814 9.455 11.4l5.52 5.367 1.025.994z"></path></svg> </div> </button> <ul class="SiteFooterNavList-inner"> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/about-us"> LSEG について </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://developers.lseg.com/en"> Devportal </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/careers"> 採用情報 </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/media-centre"> メディアセンター </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/media-centre/press-releases"> プレスリリース </a> </li> </ul> </li> <li class="SiteFooterNavList" data-rehydratable="SiteFooter.NavList" data-title="MARKET INSIGHTS"> <button class="SiteFooterNavList-title Typestack--subline1" role="button" aria-haspopup="true" aria-expanded="false"> <span class="SiteFooterNavList-text u-typographySmallCaps">MARKET INSIGHTS</span> <div class="SiteFooterNavList-caret"> <svg class="Icon Icon--s" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 32 32" xmlns:xlink="https://www.w3.org/1999/xlink" aria-hidden="true" focusable="false"><path fill="" d="M17.037 16.745l5.508-5.345L24 12.814l-7.996 7.778L8 12.814 9.455 11.4l5.52 5.367 1.025.994z"></path></svg> </div> </button> <ul class="SiteFooterNavList-inner"> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/data-analytics"> LSEG データ&アナリティクス | ファイナンシャル・テクノロジー&データ </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en/insights/data-analytics"> LSEG Perspectives </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en/data-analytics/products/lseg-messenger/editorial-communities-financial-forums"> Reuters Editorial Forums </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://lipperalpha.refinitiv.com/"> Lipper Alpha Insight </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en/data-analytics/mifid"> MiFID II </a> </li> </ul> </li> <li class="SiteFooterNavList" data-rehydratable="SiteFooter.NavList" data-title="CONTACT US"> <button class="SiteFooterNavList-title Typestack--subline1" role="button" aria-haspopup="true" aria-expanded="false"> <span class="SiteFooterNavList-text u-typographySmallCaps">CONTACT US</span> <div class="SiteFooterNavList-caret"> <svg class="Icon Icon--s" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 32 32" xmlns:xlink="https://www.w3.org/1999/xlink" aria-hidden="true" focusable="false"><path fill="" d="M17.037 16.745l5.508-5.345L24 12.814l-7.996 7.778L8 12.814 9.455 11.4l5.52 5.367 1.025.994z"></path></svg> </div> </button> <ul class="SiteFooterNavList-inner"> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://community.developers.refinitiv.com/"> Community Forum </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://myaccount.lseg.com/ja/helpandsupport"> ヘルプ & サポート </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/contact-us"> Sales </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/ja/media-centre#contact"> メディアセンター </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en/policies/whistleblowing"> Whistleblowing </a> </li> </ul> </li> <li class="SiteFooterNavList" data-rehydratable="SiteFooter.NavList" data-title="Languages"> <button class="SiteFooterNavList-title Typestack--subline1" role="button" aria-haspopup="true" aria-expanded="false"> <span class="SiteFooterNavList-text u-typographySmallCaps">Languages</span> <div class="SiteFooterNavList-caret"> <svg class="Icon Icon--s" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 32 32" xmlns:xlink="https://www.w3.org/1999/xlink" aria-hidden="true" focusable="false"><path fill="" d="M17.037 16.745l5.508-5.345L24 12.814l-7.996 7.778L8 12.814 9.455 11.4l5.52 5.367 1.025.994z"></path></svg> </div> </button> <ul class="SiteFooterNavList-inner"> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="/en/signin"> English </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="/ja/signin"> 日本語 – 日本 </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="/zh/signin"> 简体中文 – 中国 </a> </li> </ul> </li> <li class="SiteFooterNavList" data-rehydratable="SiteFooter.NavList" data-title="EXPLORE LSEG SITES"> <button class="SiteFooterNavList-title Typestack--subline1" role="button" aria-haspopup="true" aria-expanded="false"> <span class="SiteFooterNavList-text u-typographySmallCaps">EXPLORE LSEG SITES</span> <div class="SiteFooterNavList-caret"> <svg class="Icon Icon--s" xmlns="https://www.w3.org/2000/svg" viewBox="0 0 32 32" xmlns:xlink="https://www.w3.org/1999/xlink" aria-hidden="true" focusable="false"><path fill="" d="M17.037 16.745l5.508-5.345L24 12.814l-7.996 7.778L8 12.814 9.455 11.4l5.52 5.367 1.025.994z"></path></svg> </div> </button> <ul class="SiteFooterNavList-inner"> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en"> London Stock Exchange Group </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.londonstockexchange.com"> London Stock Exchange </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en/ftse-russell"> FTSE Russel </a> </li> <li class="SiteFooterNavItem"> <a class="SiteFooterNavItem-link Typestack--p1" href="https://www.lseg.com/en/post-trade/clearing"> LCH </a> </li> </ul> </li> </ul> </nav> </div> </div> </div> </footer> </div> </div> </div></div> </div> <div class="experiencefragment"> <div id="experiencefragment-ca7e807b94" class="cmp-experiencefragment cmp-experiencefragment--global-footer-experience-fragment"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="footer-container design-dialog aem-GridColumn aem-GridColumn--default--12"><!--</main>--> <footer class="SemanticFooter"> <div data-react-from-markup-container="true"> <div class="GlobalFooter" data-logo-href="/content/mytr/ja/dashboard.html" data-logo-text="Logo" data-rehydratable="GlobalFooter" data-logo-path="/content/dam/myrefinitiv/logo-white-v2.svg"> <div class="GlobalFooter-inner"> <div class="GlobalFooter-top"> <a class="GlobalFooter-logo" href="/ja/dashboard"> <div class="GlobalFooter-logoContainer"> <img loading="lazy" alt="global footer logo" class="GlobalFooter-logoImg" src="/content/dam/myrefinitiv/logo-white-v2.svg"/> </div> </a> <button aria-expanded="false" aria-haspopup="true" class="GlobalFooter-button"> <span class="GlobalFooter-caret"> <span class="Svg"> <span class="Svg-inner"><svg aria-hidden="true" focusable="false" viewBox="0 0 24 24"><path d="M16 10l-4 4-4-4" fill="none" stroke="currentColor" stroke-linecap="square" stroke-width="2"></path></svg></span> </span> </span> </button> </div> <nav> <div data-rehydratable-children="true" class="GlobalFooter-items"> <li class="GlobalFooterItem"> <a class="GlobalFooterItem-inner" href="https://www.lseg.com/ja/policies/privacy-statement">プライバシー ポリシー</a> </li> <li class="GlobalFooterItem"> <a class="GlobalFooterItem-inner ot-sdk-show-settings" href="javascript:void(0)"> Cookie 設定</a> </li> <li class="GlobalFooterItem"> <a class="GlobalFooterItem-inner" href="https://www.lseg.com/ja/policies/website-disclaimer">Terms of Use</a> </li> <li class="GlobalFooterItem"> <a class="GlobalFooterItem-inner" href="https://www.lseg.com/ja/policies/website-disclaimer"> 利用規約</a> </li> <li class="GlobalFooterItem"> <a class="GlobalFooterItem-inner" href="https://privacyportalde-cdn.onetrust.com/dsarwebform/5f7a2da0-bed0-45e8-ac2c-c1f297e2efdc/1234b4c9-a981-4092-b398-cb80005998cf.html">Do not sell my info</a> </li> </div> </nav> </div> </div> </div> </footer> </div> </div> </div></div> </div> </div> </div> <div class="ui-app__sticky"> <div data-tooltip="foo"></div> </div> <script src="/etc/designs/refinitiv-common/refinitiv-commons-gcss-clientlibs.min.js"></script> <script> //added for setting limit to 15 of the component groups to be displayed in sidekick var prodTitle = '製品およびコンテンツ'; // Added code as per MYA-20638 var switchJaEn = "Switching from JA to EN"; var switchZhJa = "Switching from ZH to JA"; var switchEnJa = "Switching from EN to JA"; var switchJaZh = "Switching from JA to ZH"; var switchEnZh = "Switching from EN to ZH"; var switchZhEn = "Switching from ZH to EN"; var enText = "EN"; var zhText = "中文"; var jaText = "日本"; var userData = ContextHub.getItem("userData"); if(userData != null && userData != undefined && userData.userProfile != null){ var userPreferredLanguageParam = userData.userProfile.userInfo.language; var switchedLang = rootNode; var switchCondition = userPreferredLanguageParam != null; if(switchCondition){ if(userPreferredLanguageParam == 'ja'){ if(rootNode == 'ja'){ switchedLang = "en"; $('#changeURL').attr("data-asset-title", switchJaEn); $('#changeURL').attr("class", "englishlanguage"); $('#siteText').text(enText); } else if(rootNode == 'zh'){ switchedLang = "ja"; $('#changeURL').attr("data-asset-title", switchZhJa); $('#changeURL').attr("class", "chineselanguage"); $('#siteText').text(jaText); } else{ switchedLang = "ja"; $('#changeURL').attr("data-asset-title", switchEnJa); $('#changeURL').attr("class", "chineselanguage"); $('#siteText').text(jaText); } } else if(userPreferredLanguageParam == 'zh_CN'){ if(rootNode == 'ja'){ switchedLang = "zh"; $('#changeURL').attr("data-asset-title", switchJaZh); $('#changeURL').attr("class", "chineselanguage"); $('#siteText').text(zhText); } else if(rootNode == 'en'){ switchedLang = "zh"; $('#changeURL').attr("data-asset-title", switchEnZh); $('#changeURL').attr("class", "chineselanguage"); $('#siteText').text(zhText); } else{ switchedLang = "en"; $('#changeURL').attr("data-asset-title", switchZhEn); $('#changeURL').attr("class", "englishlanguage"); $('#siteText').text(enText); } } else{ if(rootNode == 'ja'){ switchedLang = "en"; $('#changeURL').attr("data-asset-title", switchJaEn); $('#changeURL').attr("class", "englishlanguage"); $('#siteText').text(enText); } else{ switchedLang = "en"; $('#changeURL').attr("data-asset-title", switchZhEn); $('#changeURL').attr("class", "englishlanguage"); $('#siteText').text(enText); } } } } //End of adding code for MYA-20638 function changeSite(oldLocale, newLocale) { eraseCookie('language'); if (null != newLocale && newLocale == 'en') createCookie('language', 'en-us', 1); else createCookie('language', 'zh-cn', 1); var newURL = window.location.href.replace("/" + oldLocale + "/", "/" + newLocale + "/"); var searchFlag = newURL.match("sp_k"); var dnFlag = newURL.match("ZHS"); if (searchFlag == "sp_k") { switch (newLocale) { case "en": newURL = newURL.replace("mytr-china", "mytr-english").replace("searchLanguage=zh-cn", "searchLanguage=en-us"); break; case "zh": newURL = newURL.replace("mytr-english", "mytr-china").replace("searchLanguage=en-us", "searchLanguage=zh-cn"); break; default: break; } } if (dnFlag == "ZHS") { newURL = newURL.replace('/ZHS', ''); } window.location = encodeURI(newURL); location.replace(encodeURI(newURL)); } window.refinitiv_ui_plugins.DeviceDetection(); window.refinitiv_ui_plugins.InputPassword(); window.refinitiv_ui_plugins.GlobalHeader(); window.refinitiv_ui_plugins.Dialog(); window.refinitiv_ui_plugins.Modal(); window.refinitiv_ui_plugins.Popover(); window.refinitiv_ui_plugins.Tooltip(); window.refinitiv_ui_plugins.Tabs(); window.refinitiv_ui_plugins.Textarea(); window.refinitiv_ui_plugins.Accordion(); //As Dropdown component getting some console errors.keeping the component at the end. window.refinitiv_ui_plugins.Dropdown(); </script> <script src="https://cdnapisec.kaltura.com/p/2479521/sp/247952100/embedIframeJs/uiconf_id/50591492/partner_id/2479521"></script> <script> _babelPolyfill = false; </script> <script src="/etc/designs/forge-ui/versions/forge-ui-v5-1-0/main.js"></script> <script> _babelPolyfill = false; </script> <div> </div> <div> <script src="/etc.clientlibs/refinitiv-common/components/content/structure/base-page/redirect-clientlibs.min.js"></script> </div> <script src="/etc/designs/myrefinitiv/globalClientLibsFooter.min.js"></script> </body> </html>