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Our IT management hub includes Top 10 guides and articles to help you find the best tools. </p> <div class="tw-w-full tw-flex tw-flex-col md:tw-flex-row tw-flex-wrap tw-justify-between md:tw-items-center tw-text-blue-night tw-font-body tw-text-sm tw-leading-[19px] tw-border-grey-green tw-border-t tw-border-b tw-py-5 tw-gap-5"> <div class="tw-flex tw-flex-col md:tw-flex-row md:tw-items-center tw-gap-5"> <span class="">Last updated on Apr 24, 2024</span> <div class="tw-flex tw-items-center tw-gap-2.5"> <img height="32px" width="32px" alt="Craig MacAlpine" data-src="/cdn-cgi/image/format=auto/https://secure.gravatar.com/avatar/4d8599805887e9d82b842476ae8cdc2b?s=96&d=mm&r=g" class="tw-min-h-[32px] tw-min-w-[32px] tw-max-h-[32px] tw-max-w-[32px] tw-rounded-full tw-object-cover tw-object-center lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img height="32px" width="32px" class="tw-min-h-[32px] tw-min-w-[32px] tw-max-h-[32px] tw-max-w-[32px] tw-rounded-full tw-object-cover tw-object-center" src="/cdn-cgi/image/format=auto/https://secure.gravatar.com/avatar/4d8599805887e9d82b842476ae8cdc2b?s=96&d=mm&r=g" alt="Craig MacAlpine"></noscript> <span> Written by <u><a class="tw-text-blue-night" href="https://expertinsights.com/insights/author/craig-macalpine/">Craig MacAlpine</u></a> </span> </div> </div> <div class="tw-flex tw-items-center tw-gap-5"> <span>Share</span> <a href="https://www.linkedin.com/shareArticle?mini=true&url=https://expertinsights.com/insights/categories/it-management/" class="author-social" rel="noopener" target="_blank"> <img height="27" width="27" alt="LinkedIn" data-src="/cdn-cgi/image/format=auto/https://expertinsights.com/insights/wp-content/themes/expertinsights-wp-theme/static/img/blog-linkedin.svg" class="tw-min-h-[27px] tw-min-w-[27px] tw-max-h-[27px] tw-max-w-[27px] lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img src="/cdn-cgi/image/format=auto/https://expertinsights.com/insights/wp-content/themes/expertinsights-wp-theme/static/img/blog-linkedin.svg" class="tw-min-h-[27px] tw-min-w-[27px] tw-max-h-[27px] tw-max-w-[27px]" height="27" width="27" alt="LinkedIn"></noscript> </a> <a href="https://twitter.com/intent/tweet?text=https://expertinsights.com/insights/categories/it-management/" data-size="large" rel="noopener" target="_blank" class="author-social"> <img height="27" width="27" alt="Twitter" data-src="/cdn-cgi/image/format=auto/https://expertinsights.com/insights/wp-content/themes/expertinsights-wp-theme/static/img/blog-twitter.svg" class="tw-min-h-[27px] tw-min-w-[27px] tw-max-h-[27px] tw-max-w-[27px] lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img src="/cdn-cgi/image/format=auto/https://expertinsights.com/insights/wp-content/themes/expertinsights-wp-theme/static/img/blog-twitter.svg" class="tw-min-h-[27px] tw-min-w-[27px] tw-max-h-[27px] tw-max-w-[27px]" height="27" width="27" alt="Twitter"></noscript> </a> </div> </div> </div> <div class="tw-flex tw-gap-[25px] tw-justify-center tw-mb-[230px] md:tw-mb-[250px] tw-min-w-0 lg:tw-max-w-[1259px] sidebar:tw-max-w-full tw-mx-auto tw-w-full"> <div class="tw-hidden lg:tw-block lg:tw-flex-1 tw-min-w-[165px]"> <div id="jump-to-hubs-section" class="tw-sticky tw-top-0 tw-flex tw-justify-end"></div> </div> <div class="tw-flex tw-flex-col tw-gap-[64px] md:tw-gap-[110px] tw-w-full tw-max-w-[1069px] tw-mr-auto tw-flex-grow" id="hubs-sections"> <div id="top-10-hubs-section-container" class="tw-relative tw-pb-[50px]"> <div class="hubs-gradient"></div> <div id="top-10-hubs-section" data-tag="626" data-featured-articles="[{"post":{"ID":28697,"post_author":"2","post_date":"2023-12-04 09:00:00","post_date_gmt":"2023-12-04 09:00:00","post_content":"<!-- wp:paragraph -->\n<p>Microsoft 365 (formerly known as Office 365) is a powerful suite of cloud-based productivity tools that brings together numerous services, including email, collaboration tools, file storage, and sharing solutions. As organizations continue to invest in these services to streamline their business processes, having the means to manage the platform effectively has become crucial\u2014but for larger enterprises that need to manage hundreds or even thousands of users across multiple applications, that\u2019s easier said than done. That\u2019s where Microsoft 365 management tools come in.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Microsoft\u00a0365 management tools help organizations maintain control, improve security, and maximize ROI from the productivity suite by extending and enhancing Microsoft 365\u2019s native management capabilities. They're designed to ease the administration process, automate tasks, provide detailed data insights, monitor performance, and enforce compliance across the entire Microsoft 365 suite\u2014and they provide a single, user-friendly interface from which admins can do all that.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In this article, we\u2019ll explore the top Microsoft 365 management tools designed to help you manage your\u2014or, if you\u2019re an MSP, your clients\u2019\u2014Microsoft 365 environment. We\u2019ll highlight the key use cases and features of each solution, including user management, compliance and auditing capabilities, workflow automation, policy management, reporting and analytics, and integrations.&nbsp;<\/p>\n<!-- \/wp:paragraph -->","post_title":"The Top 9 Microsoft 365 Management Tools","post_excerpt":"Microsoft 365 management tools offer features for monitoring, managing, and optimizing M365 services, ensuring efficiency and security.","post_status":"publish","comment_status":"closed","ping_status":"open","post_password":"","post_name":"the-top-microsoft-365-management-tools","to_ping":"","pinged":"","post_modified":"2024-11-14 09:33:47","post_modified_gmt":"2024-11-14 09:33:47","post_content_filtered":"","post_parent":0,"guid":"https:\/\/expertinsights.com\/insights\/?p=28697","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}},{"post":{"ID":14229,"post_author":"2","post_date":"2024-09-30 13:01:00","post_date_gmt":"2024-09-30 12:01:00","post_content":"<!-- wp:paragraph -->\n<p>Patch management is the process of identifying, acquiring, deploying, and verifying new patches (or \u201cbug fixes\u201d) for network devices and the software applications installed on those devices. Patches typically include updates for operating systems, application code, and embedded systems such as servers.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>The Challenge:<\/strong>\u00a0If a vulnerability isn\u2019t patched, it could cause systems to run ineffectively. Plus, when a threat actor identifies a weakness in an application or device, they can use that weakness like a back door to access your company\u2019s data. Exploiting undisclosed or unpatched vulnerabilities in this way is one of the leading ways in which cybercriminals attack endpoints.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How Patch Management Works:<\/strong>&nbsp;Patch management tools monitor endpoints and applications for required updates, then automatically distribute those updates according to a pre-defined schedule. They give IT teams greater visibility into device security and operational performance, and enable admins to schedule patch deployments at a time when users aren\u2019t online, causing minimal downtime.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In this shortlist, we\u2019ll highlight:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>The best patch management solutions designed to manage security updates across your network\u2019s endpoints<\/li><li>Standout features of each solution<\/li><li>Who they are best suited for<\/li><\/ul>\n<!-- \/wp:list -->","post_title":"The Top 12 Patch Management Software For Business","post_excerpt":"Discover the top patch management software. Explore features such as vulnerability scanning, reporting and analytics, and patch and update deployment.","post_status":"publish","comment_status":"closed","ping_status":"open","post_password":"","post_name":"the-top-patch-management-software-for-business","to_ping":"","pinged":"","post_modified":"2024-11-13 16:24:33","post_modified_gmt":"2024-11-13 16:24:33","post_content_filtered":"","post_parent":0,"guid":"https:\/\/expertinsights.com\/insights\/?p=14229","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"3","filter":"raw"}},{"post":{"ID":28141,"post_author":"7","post_date":"2023-11-13 09:00:00","post_date_gmt":"2023-11-13 09:00:00","post_content":"<!-- wp:paragraph -->\n<p>Incident Management Software (IMS) enables organizations to efficiently record, track, identify and resolve incidents, in doing so, improving their response time and minimizing downtime. These solutions provide a structured and streamlined approach to address any unexpected disruptions in operations, security threats, or infrastructure failures. Leveraging efficient Incident Management Software not only improves overall operational efficiency, but also enhances business resiliency, compliance, and customer satisfaction.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>An ideal Incident Management Software should integrate seamlessly with various communication channels, ticketing systems, monitoring tools, and support a customizable workflow for efficient incident resolution. Features such as automated alerting, real-time reporting, and root-cause analysis enable organizations to gain a clear understanding of the incident lifecycle and collect valuable insights that can help reduce future incidents from occurring.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The Incident Management Software market offers a range of solutions catering to businesses of all sizes and across various industries. To help you find the right solution for your organization, we have compiled a list of the top Incident Management Software based on their features, scalability, third-party integrations, and customer reviews.\u00a0<\/p>\n<!-- \/wp:paragraph -->","post_title":"The Top 10 Incident Management Software","post_excerpt":"Incident management software streamlines the handling of incidents, issues, and service disruptions, ensuring timely resolution and minimal impact on operations. ","post_status":"publish","comment_status":"closed","ping_status":"open","post_password":"","post_name":"the-top-incident-management-software","to_ping":"","pinged":"","post_modified":"2024-06-26 15:05:34","post_modified_gmt":"2024-06-26 14:05:34","post_content_filtered":"","post_parent":0,"guid":"https:\/\/expertinsights.com\/insights\/?p=28141","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}},{"post":{"ID":16603,"post_author":"2","post_date":"2022-03-22 11:17:59","post_date_gmt":"2022-03-22 11:17:59","post_content":"<!-- wp:paragraph -->\n<p>Microsoft Windows is the most widely used desktop operating system in the world, with just over\u00a0<a href=\"https:\/\/www.statista.com\/statistics\/218089\/global-market-share-of-windows-7\/\" target=\"_blank\" rel=\"noreferrer noopener\">74% of the global market share<\/a>. With almost three-quarters of the world\u2019s businesses relying on Windows every day, it\u2019s critical that MSPs can monitor Windows environments for vulnerabilities and ensure they're running as efficiently as possible. However, they also need to be able to fix issues quickly when detected\u2014which can be tricky when dealing with remote or hybrid clients. Remote management tools for Windows can help solve both challenges.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Remote management tools, or RMM tools, enable MSPs to monitor the security and operational effectiveness of their clients\u2019 networks remotely\u2014i.e., without having to visit their clients onsite. This helps them respond to incidents as soon as they\u2019re detected, improving client security while cutting travel costs.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>No two RMM tools are the same, with each one offering a slightly different feature set to meet certain business needs. However, when comparing remote management tools for Windows, some of the key features that MSPs should look for include health and security monitoring, alert prioritization, customizable reporting, and a wide range of integrations with\u2014and patch management support for\u2014third-party software. For Windows environments, it's likely that you'll need third-party integrations with the Microsoft 365 suite, in particular. <\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In this shortlist, we\u2019ll cover the best remote management tools for Windows and their key features, including secure remote access, automated patch and vulnerability management, custom reporting, and network monitoring alerts. We\u2019ll also give you some background information on the provider, as well as the type of customer that they are most suitable for.<\/p>\n<!-- \/wp:paragraph -->","post_title":"The Top 9 Remote Management Tools For Windows","post_excerpt":"Discover the best remote monitoring and management (RMM) solutions for Windows environments.","post_status":"publish","comment_status":"closed","ping_status":"open","post_password":"","post_name":"the-top-remote-management-tools-for-windows","to_ping":"","pinged":"","post_modified":"2024-11-14 09:49:24","post_modified_gmt":"2024-11-14 09:49:24","post_content_filtered":"","post_parent":0,"guid":"https:\/\/expertinsights.com\/insights\/?p=16603","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}},{"post":{"ID":28377,"post_author":"12","post_date":"2023-11-27 13:04:52","post_date_gmt":"2023-11-27 13:04:52","post_content":"<!-- wp:paragraph -->\n<p>Software-as-a-Service (SaaS) operations management solutions provide businesses with the tools and functionality to optimize their day-to-day operational tasks and activities. These solutions make it easy for businesses to manage their applications in the cloud, streamline workflows, enforce policies, and ensure security. Implementing SaaS operations management software has numerous benefits including increased flexibility, scalability, ease of collaboration, and decreased infrastructure costs.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>SaaS operations management platforms typically offer a broad range of functionalities, from managing user access and permissions, to monitoring app performance, compliance, and security. They also aid in automating processes and workflows, thereby allowing organizations to maximize productivity and minimize errors. Additionally, these platforms often integrate with popular third-party applications and tools to ensure seamless management of the IT ecosystem.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The SaaS operations management market is diverse and competitive, with various vendors offering robust and efficient solutions catering to different business needs and sizes. To help organizations in choosing the right SaaS operations management tool, we have compiled a list of the top solutions on the market. This list is based on features, integrations, ease of use, customer feedback, and overall performance.<\/p>\n<!-- \/wp:paragraph -->","post_title":"The Top 7 SaaS Operations Management Software","post_excerpt":"SaaS operations management software assists in managing and optimizing Software-as-a-Service (SaaS) applications, ensuring performance, security, and cost-effectiveness.","post_status":"publish","comment_status":"closed","ping_status":"open","post_password":"","post_name":"the-top-saas-operations-management-software","to_ping":"","pinged":"","post_modified":"2024-02-13 16:07:37","post_modified_gmt":"2024-02-13 16:07:37","post_content_filtered":"","post_parent":0,"guid":"https:\/\/expertinsights.com\/insights\/?p=28377","menu_order":0,"post_type":"post","post_mime_type":"","comment_count":"0","filter":"raw"}}]"></div> </div> <div id="interviews-hubs-section-container" class="tw-relative tw-pb-[50px]"> <div class="hubs-gradient"></div> <div id="interviews-hubs-section" 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