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<span class="vector-toc-numb">2</span> <span>Services</span> </div> </a> <ul id="toc-Services-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Etymology" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Etymology"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Etymology</span> </div> </a> <ul id="toc-Etymology-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-See_also" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#See_also"> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>See also</span> </div> </a> <ul id="toc-See_also-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-References" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#References"> <div class="vector-toc-text"> <span class="vector-toc-numb">5</span> 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Available in 24 languages" > <label id="p-lang-btn-label" for="p-lang-btn-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--action-progressive mw-portlet-lang-heading-24" aria-hidden="true" ><span class="vector-icon mw-ui-icon-language-progressive mw-ui-icon-wikimedia-language-progressive"></span> <span class="vector-dropdown-label-text">24 languages</span> </label> <div class="vector-dropdown-content"> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li class="interlanguage-link interwiki-ar mw-list-item"><a href="https://ar.wikipedia.org/wiki/%D9%85%D9%88%D8%B8%D9%81_%D8%A7%D9%84%D8%A7%D8%B3%D8%AA%D9%82%D8%A8%D8%A7%D9%84_%D9%88%D8%A7%D9%84%D8%A5%D8%B1%D8%B4%D8%A7%D8%AF" title="موظف الاستقبال والإرشاد – Arabic" lang="ar" hreflang="ar" data-title="موظف الاستقبال والإرشاد" data-language-autonym="العربية" data-language-local-name="Arabic" class="interlanguage-link-target"><span>العربية</span></a></li><li class="interlanguage-link interwiki-da mw-list-item"><a href="https://da.wikipedia.org/wiki/Concierge" title="Concierge – Danish" lang="da" hreflang="da" data-title="Concierge" data-language-autonym="Dansk" data-language-local-name="Danish" class="interlanguage-link-target"><span>Dansk</span></a></li><li class="interlanguage-link interwiki-de mw-list-item"><a href="https://de.wikipedia.org/wiki/Concierge" title="Concierge – German" lang="de" hreflang="de" data-title="Concierge" data-language-autonym="Deutsch" data-language-local-name="German" class="interlanguage-link-target"><span>Deutsch</span></a></li><li class="interlanguage-link interwiki-es mw-list-item"><a href="https://es.wikipedia.org/wiki/Conserje" title="Conserje – Spanish" lang="es" hreflang="es" data-title="Conserje" data-language-autonym="Español" data-language-local-name="Spanish" class="interlanguage-link-target"><span>Español</span></a></li><li class="interlanguage-link interwiki-eu mw-list-item"><a href="https://eu.wikipedia.org/wiki/Atezain_(eraikineko_zaintzailea)" title="Atezain (eraikineko zaintzailea) – Basque" lang="eu" hreflang="eu" data-title="Atezain (eraikineko zaintzailea)" data-language-autonym="Euskara" data-language-local-name="Basque" class="interlanguage-link-target"><span>Euskara</span></a></li><li class="interlanguage-link interwiki-fa mw-list-item"><a href="https://fa.wikipedia.org/wiki/%D8%B1%D8%A7%D9%87%D9%86%D9%85%D8%A7%DB%8C_%D9%85%DB%8C%D9%87%D9%85%D8%A7%D9%86" title="راهنمای میهمان – Persian" lang="fa" hreflang="fa" data-title="راهنمای میهمان" data-language-autonym="فارسی" data-language-local-name="Persian" class="interlanguage-link-target"><span>فارسی</span></a></li><li class="interlanguage-link interwiki-fr mw-list-item"><a href="https://fr.wikipedia.org/wiki/Concierge_(immeuble)" title="Concierge (immeuble) – French" lang="fr" hreflang="fr" data-title="Concierge (immeuble)" data-language-autonym="Français" data-language-local-name="French" class="interlanguage-link-target"><span>Français</span></a></li><li class="interlanguage-link interwiki-ko mw-list-item"><a href="https://ko.wikipedia.org/wiki/%EC%BB%A8%EC%8B%9C%EC%96%B4%EC%A7%80" title="컨시어지 – Korean" lang="ko" hreflang="ko" data-title="컨시어지" data-language-autonym="한국어" data-language-local-name="Korean" class="interlanguage-link-target"><span>한국어</span></a></li><li class="interlanguage-link interwiki-id mw-list-item"><a href="https://id.wikipedia.org/wiki/Pramutamu" title="Pramutamu – Indonesian" lang="id" hreflang="id" data-title="Pramutamu" data-language-autonym="Bahasa Indonesia" data-language-local-name="Indonesian" class="interlanguage-link-target"><span>Bahasa Indonesia</span></a></li><li class="interlanguage-link interwiki-he mw-list-item"><a href="https://he.wikipedia.org/wiki/%D7%A7%D7%95%D7%A0%D7%A1%D7%99%D7%99%D7%A8%D7%96%27" title="קונסיירז' – Hebrew" lang="he" hreflang="he" data-title="קונסיירז'" data-language-autonym="עברית" data-language-local-name="Hebrew" class="interlanguage-link-target"><span>עברית</span></a></li><li class="interlanguage-link interwiki-kk mw-list-item"><a href="https://kk.wikipedia.org/wiki/%D0%9A%D0%BE%D0%BD%D1%81%D1%8C%D0%B5%D1%80%D0%B6" title="Консьерж – Kazakh" lang="kk" hreflang="kk" data-title="Консьерж" data-language-autonym="Қазақша" data-language-local-name="Kazakh" class="interlanguage-link-target"><span>Қазақша</span></a></li><li class="interlanguage-link interwiki-nl mw-list-item"><a href="https://nl.wikipedia.org/wiki/Conci%C3%ABrge" title="Conciërge – Dutch" lang="nl" hreflang="nl" data-title="Conciërge" data-language-autonym="Nederlands" data-language-local-name="Dutch" class="interlanguage-link-target"><span>Nederlands</span></a></li><li class="interlanguage-link interwiki-ja mw-list-item"><a href="https://ja.wikipedia.org/wiki/%E3%82%B3%E3%83%B3%E3%82%B7%E3%82%A7%E3%83%AB%E3%82%B8%E3%83%A5" title="コンシェルジュ – Japanese" lang="ja" hreflang="ja" data-title="コンシェルジュ" data-language-autonym="日本語" data-language-local-name="Japanese" class="interlanguage-link-target"><span>日本語</span></a></li><li class="interlanguage-link interwiki-no mw-list-item"><a href="https://no.wikipedia.org/wiki/Concierge" title="Concierge – Norwegian Bokmål" lang="nb" hreflang="nb" data-title="Concierge" data-language-autonym="Norsk bokmål" data-language-local-name="Norwegian Bokmål" class="interlanguage-link-target"><span>Norsk bokmål</span></a></li><li class="interlanguage-link interwiki-pl mw-list-item"><a href="https://pl.wikipedia.org/wiki/Konsjer%C5%BC" title="Konsjerż – Polish" lang="pl" hreflang="pl" data-title="Konsjerż" data-language-autonym="Polski" data-language-local-name="Polish" class="interlanguage-link-target"><span>Polski</span></a></li><li class="interlanguage-link interwiki-pt mw-list-item"><a href="https://pt.wikipedia.org/wiki/Concierge" title="Concierge – Portuguese" lang="pt" hreflang="pt" data-title="Concierge" data-language-autonym="Português" data-language-local-name="Portuguese" class="interlanguage-link-target"><span>Português</span></a></li><li class="interlanguage-link interwiki-ru mw-list-item"><a href="https://ru.wikipedia.org/wiki/%D0%9A%D0%BE%D0%BD%D1%81%D1%8C%D0%B5%D1%80%D0%B6" title="Консьерж – Russian" lang="ru" hreflang="ru" data-title="Консьерж" data-language-autonym="Русский" data-language-local-name="Russian" class="interlanguage-link-target"><span>Русский</span></a></li><li class="interlanguage-link interwiki-simple mw-list-item"><a href="https://simple.wikipedia.org/wiki/Caretaker" title="Caretaker – Simple English" lang="en-simple" hreflang="en-simple" data-title="Caretaker" data-language-autonym="Simple English" data-language-local-name="Simple English" class="interlanguage-link-target"><span>Simple English</span></a></li><li class="interlanguage-link interwiki-sk mw-list-item"><a href="https://sk.wikipedia.org/wiki/Concierge" title="Concierge – Slovak" lang="sk" hreflang="sk" data-title="Concierge" data-language-autonym="Slovenčina" data-language-local-name="Slovak" class="interlanguage-link-target"><span>Slovenčina</span></a></li><li class="interlanguage-link interwiki-fi mw-list-item"><a href="https://fi.wikipedia.org/wiki/Concierge" title="Concierge – Finnish" lang="fi" hreflang="fi" data-title="Concierge" data-language-autonym="Suomi" data-language-local-name="Finnish" class="interlanguage-link-target"><span>Suomi</span></a></li><li class="interlanguage-link interwiki-sv mw-list-item"><a href="https://sv.wikipedia.org/wiki/Concierge" title="Concierge – Swedish" lang="sv" hreflang="sv" data-title="Concierge" data-language-autonym="Svenska" data-language-local-name="Swedish" class="interlanguage-link-target"><span>Svenska</span></a></li><li class="interlanguage-link interwiki-tr mw-list-item"><a href="https://tr.wikipedia.org/wiki/Concierge" title="Concierge – Turkish" lang="tr" hreflang="tr" data-title="Concierge" data-language-autonym="Türkçe" data-language-local-name="Turkish" class="interlanguage-link-target"><span>Türkçe</span></a></li><li class="interlanguage-link interwiki-uk mw-list-item"><a href="https://uk.wikipedia.org/wiki/%D0%9A%D0%BE%D0%BD%D1%81%D1%8C%D1%94%D1%80%D0%B6" title="Консьєрж – Ukrainian" lang="uk" hreflang="uk" data-title="Консьєрж" data-language-autonym="Українська" data-language-local-name="Ukrainian" class="interlanguage-link-target"><span>Українська</span></a></li><li class="interlanguage-link interwiki-zh mw-list-item"><a href="https://zh.wikipedia.org/wiki/%E7%A6%AE%E8%B3%93%E9%83%A8" title="禮賓部 – Chinese" lang="zh" hreflang="zh" data-title="禮賓部" data-language-autonym="中文" data-language-local-name="Chinese" class="interlanguage-link-target"><span>中文</span></a></li> </ul> <div class="after-portlet after-portlet-lang"><span class="wb-langlinks-edit wb-langlinks-link"><a href="https://www.wikidata.org/wiki/Special:EntityPage/Q2664461#sitelinks-wikipedia" title="Edit 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typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/b/b4/Ambox_important.svg/40px-Ambox_important.svg.png" decoding="async" width="40" height="40" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/b/b4/Ambox_important.svg/60px-Ambox_important.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/b/b4/Ambox_important.svg/80px-Ambox_important.svg.png 2x" data-file-width="40" data-file-height="40" /></span></span></div></td><td class="mbox-text"><div class="mbox-text-span"><div class="multiple-issues-text mw-collapsible"><b>This article has multiple issues.</b> Please help <b><a href="/wiki/Special:EditPage/Concierge" title="Special:EditPage/Concierge">improve it</a></b> or discuss these issues on the <b><a href="/wiki/Talk:Concierge" title="Talk:Concierge">talk page</a></b>. <small><i>(<a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove these messages</a>)</i></small> <div class="mw-collapsible-content"> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1251242444"><table class="box-More_citations_needed plainlinks metadata ambox ambox-content ambox-Refimprove" role="presentation"><tbody><tr><td class="mbox-image"><div class="mbox-image-div"><span typeof="mw:File"><a href="/wiki/File:Question_book-new.svg" class="mw-file-description"><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/50px-Question_book-new.svg.png" decoding="async" width="50" height="39" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/75px-Question_book-new.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/100px-Question_book-new.svg.png 2x" data-file-width="512" data-file-height="399" /></a></span></div></td><td class="mbox-text"><div class="mbox-text-span">This article <b>needs additional citations for <a 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Unsourced material may be challenged and removed.<br /><small><span class="plainlinks"><i>Find sources:</i> <a rel="nofollow" class="external text" href="https://www.google.com/search?as_eq=wikipedia&q=%22Concierge%22">"Concierge"</a> – <a rel="nofollow" class="external text" href="https://www.google.com/search?tbm=nws&q=%22Concierge%22+-wikipedia&tbs=ar:1">news</a> <b>·</b> <a rel="nofollow" class="external text" href="https://www.google.com/search?&q=%22Concierge%22&tbs=bkt:s&tbm=bks">newspapers</a> <b>·</b> <a rel="nofollow" class="external text" href="https://www.google.com/search?tbs=bks:1&q=%22Concierge%22+-wikipedia">books</a> <b>·</b> <a rel="nofollow" class="external text" href="https://scholar.google.com/scholar?q=%22Concierge%22">scholar</a> <b>·</b> <a rel="nofollow" class="external text" href="https://www.jstor.org/action/doBasicSearch?Query=%22Concierge%22&acc=on&wc=on">JSTOR</a></span></small></span> <span class="date-container"><i>(<span class="date">July 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//upload.wikimedia.org/wikipedia/commons/thumb/a/a4/Text_document_with_red_question_mark.svg/80px-Text_document_with_red_question_mark.svg.png 2x" data-file-width="48" data-file-height="48" /></span></span></div></td><td class="mbox-text"><div class="mbox-text-span">This article includes a list of <a href="/wiki/Wikipedia:Citing_sources#General_references" title="Wikipedia:Citing sources">general references</a>, but <b>it lacks sufficient corresponding <a href="/wiki/Wikipedia:Citing_sources#Inline_citations" title="Wikipedia:Citing sources">inline citations</a></b>.<span class="hide-when-compact"> Please help to <a href="/wiki/Wikipedia:WikiProject_Reliability" title="Wikipedia:WikiProject Reliability">improve</a> this article by <a href="/wiki/Wikipedia:When_to_cite" title="Wikipedia:When to cite">introducing</a> more precise citations.</span> <span class="date-container"><i>(<span class="date">October 2013</span>)</i></span><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> </div> </div><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> <figure typeof="mw:File/Thumb"><a href="/wiki/File:A_hotel_concierge_handing_room_keys,_Rome_-_3566.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/6/61/A_hotel_concierge_handing_room_keys%2C_Rome_-_3566.jpg/300px-A_hotel_concierge_handing_room_keys%2C_Rome_-_3566.jpg" decoding="async" width="300" height="200" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/6/61/A_hotel_concierge_handing_room_keys%2C_Rome_-_3566.jpg/450px-A_hotel_concierge_handing_room_keys%2C_Rome_-_3566.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/6/61/A_hotel_concierge_handing_room_keys%2C_Rome_-_3566.jpg/600px-A_hotel_concierge_handing_room_keys%2C_Rome_-_3566.jpg 2x" data-file-width="4368" data-file-height="2912" /></a><figcaption>A hotel concierge</figcaption></figure> <p>A <b>concierge</b> (<style data-mw-deduplicate="TemplateStyles:r1177148991">.mw-parser-output .IPA-label-small{font-size:85%}.mw-parser-output .references .IPA-label-small,.mw-parser-output .infobox .IPA-label-small,.mw-parser-output .navbox .IPA-label-small{font-size:100%}</style><span class="IPA-label IPA-label-small">French pronunciation:</span> <span class="IPA nowrap" lang="fr-Latn-fonipa"><a href="/wiki/Help:IPA/French" title="Help:IPA/French">[kɔ̃sjɛʁʒ]</a></span> <span class="noprint"><span class="ext-phonos"><span data-nosnippet="" id="ooui-php-1" class="ext-phonos-PhonosButton noexcerpt ext-phonos-PhonosButton-emptylabel oo-ui-widget oo-ui-widget-enabled oo-ui-buttonElement oo-ui-buttonElement-frameless oo-ui-iconElement oo-ui-buttonWidget" data-ooui="{"_":"mw.Phonos.PhonosButton","href":"\/\/upload.wikimedia.org\/wikipedia\/commons\/transcoded\/7\/74\/Concierge_pronunciation.wav\/Concierge_pronunciation.wav.mp3","rel":["nofollow"],"framed":false,"icon":"volumeUp","data":{"ipa":"","text":"","lang":"en","wikibase":"","file":"Concierge pronunciation.wav"},"classes":["ext-phonos-PhonosButton","noexcerpt","ext-phonos-PhonosButton-emptylabel"]}"><a role="button" tabindex="0" href="//upload.wikimedia.org/wikipedia/commons/transcoded/7/74/Concierge_pronunciation.wav/Concierge_pronunciation.wav.mp3" rel="nofollow" aria-label="Play audio" title="Play audio" class="oo-ui-buttonElement-button"><span class="oo-ui-iconElement-icon oo-ui-icon-volumeUp"></span><span class="oo-ui-labelElement-label"></span><span class="oo-ui-indicatorElement-indicator oo-ui-indicatorElement-noIndicator"></span></a></span><sup class="ext-phonos-attribution noexcerpt navigation-not-searchable"><a href="/wiki/File:Concierge_pronunciation.wav" title="File:Concierge pronunciation.wav">ⓘ</a></sup></span></span>) is an employee of a multi-tenant building, such as a <a href="/wiki/Hotel" title="Hotel">hotel</a> or <a href="/wiki/Apartment" title="Apartment">apartment</a> building, who receives guests. The concept has been applied more generally to other <a href="/wiki/Hospitality_industry" title="Hospitality industry">hospitality</a> settings and to <a href="/wiki/Personal_concierge" class="mw-redirect" title="Personal concierge">personal concierges</a> who manage the errands of private clients. </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Duties_and_functions">Duties and functions</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Concierge&action=edit&section=1" title="Edit section: Duties and functions"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1251242444"><table class="box-Unreferenced plainlinks metadata ambox ambox-content ambox-Unreferenced" role="presentation"><tbody><tr><td class="mbox-image"><div class="mbox-image-div"><span typeof="mw:File"><a href="/wiki/File:Question_book-new.svg" class="mw-file-description"><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/50px-Question_book-new.svg.png" decoding="async" width="50" height="39" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/75px-Question_book-new.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/9/99/Question_book-new.svg/100px-Question_book-new.svg.png 2x" data-file-width="512" data-file-height="399" /></a></span></div></td><td class="mbox-text"><div class="mbox-text-span">This section <b>does not <a href="/wiki/Wikipedia:Citing_sources" title="Wikipedia:Citing sources">cite</a> any <a href="/wiki/Wikipedia:Verifiability" title="Wikipedia:Verifiability">sources</a></b>.<span class="hide-when-compact"> Please help <a href="/wiki/Special:EditPage/Concierge" title="Special:EditPage/Concierge">improve this section</a> by <a href="/wiki/Help:Referencing_for_beginners" title="Help:Referencing for beginners">adding citations to reliable sources</a>. Unsourced material may be challenged and <a href="/wiki/Wikipedia:Verifiability#Burden_of_evidence" title="Wikipedia:Verifiability">removed</a>.<br /><small><span class="plainlinks"><i>Find sources:</i> <a rel="nofollow" class="external text" href="https://www.google.com/search?as_eq=wikipedia&q=%22Concierge%22">"Concierge"</a> – <a rel="nofollow" class="external text" href="https://www.google.com/search?tbm=nws&q=%22Concierge%22+-wikipedia&tbs=ar:1">news</a> <b>·</b> <a rel="nofollow" class="external text" href="https://www.google.com/search?&q=%22Concierge%22&tbs=bkt:s&tbm=bks">newspapers</a> <b>·</b> <a rel="nofollow" class="external text" href="https://www.google.com/search?tbs=bks:1&q=%22Concierge%22+-wikipedia">books</a> <b>·</b> <a rel="nofollow" class="external text" href="https://scholar.google.com/scholar?q=%22Concierge%22">scholar</a> <b>·</b> <a rel="nofollow" class="external text" href="https://www.jstor.org/action/doBasicSearch?Query=%22Concierge%22&acc=on&wc=on">JSTOR</a></span></small></span> <span class="date-container"><i>(<span class="date">February 2022</span>)</i></span><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> <p>The concierge serves guests of an apartment building, hotel, or office building with duties similar to those of a <a href="/wiki/Receptionist" title="Receptionist">receptionist</a>. The position can also be maintained by a <a href="/wiki/Security_guard" title="Security guard">security guard</a> over the <a href="/wiki/Shift_work" title="Shift work">late night shift</a>. In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his <a href="/wiki/Bailiff" title="Bailiff">bailiffs</a>.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (July 2011)">citation needed</span></a></i>]</sup> Later on in the 18th century, the concierge was a high official of the kingdom, appointed by the king to maintain order and oversee the police and prisoner records. </p><p>In 19th-century and early 20th-century apartment buildings, particularly in <a href="/wiki/Paris" title="Paris">Paris</a>, the concierge was known as a "Suisse", as the post was often filled by Swiss people. They often had a small apartment on the ground floor, called <i>loge</i>, and were able to monitor all comings and goings. However, such settings are now extremely rare; most concierges in small or middle-sized buildings have been replaced by the part-time services of <a href="/wiki/Doorman_(profession)" title="Doorman (profession)">door-staff</a>. Some larger apartment buildings or groups of buildings retain the use of concierges. The concierge may, for instance, keep the mail of absented dwellers, be entrusted with the apartment keys to deal with emergencies when residents are absent,<sup id="cite_ref-MW_def_1-0" class="reference"><a href="#cite_note-MW_def-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> provide information to residents and guests, provide access control, enforce rules, and act as a go-between for residents and management when management is not on-site. </p><p>A modern concierge may also serve as a lifestyle manager, like a <a href="/wiki/Secretary" title="Secretary">secretary</a> or a personal assistant.<sup id="cite_ref-MW_def_1-1" class="reference"><a href="#cite_note-MW_def-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="Services">Services</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Concierge&action=edit&section=2" title="Edit section: Services"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In hospitals, concierge services are becoming increasingly available.<sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup> A hospital concierge provides similar services to those of a hotel concierge, but serves patients and employees as well. This helps hospital employees who work long shifts and helps to provide work–life balance.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">[<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (October 2013)">citation needed</span></a></i>]</sup> </p><p>There are numerous independent <a href="/wiki/Personal_concierge" class="mw-redirect" title="Personal concierge">personal concierge</a> companies that provide errand services and information services for their members. Services include informational requests, setting dinner reservations, making telephone calls, researching travel arrangements and more. Typically, concierge companies will bill on an hourly rate, and depending upon the type of task, fees can vary drastically. Other companies bill a flat monthly fee based upon the number of requests a member is allowed to place each month. In the United Kingdom, since the year 2000 and as of 2010, concierge has become a key marketing and loyalty tool in the banking sector and offered as a benefit on luxury <a href="/wiki/Credit_card" title="Credit card">credit cards</a>. This service offering is also known as lifestyle management. Concierges also entertain their clients. </p><p>Additionally, concierge services are now frequently offered as a service by financial institutions to their most valuable clients as way of retaining and attracting clients. Lifestyle and travel concierge companies often offer their service as a white-label or semi-branded product on a business-to-business-to-consumer (B2B2C) basis. Banks who currently offer concierge services to clients include <a href="/wiki/Coutts" title="Coutts">Coutts</a>,<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> <a href="/wiki/China_Merchants_Bank" title="China Merchants Bank">China Merchants Bank</a>,<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup> <a href="/wiki/Royal_Bank_of_Canada" title="Royal Bank of Canada">RBC</a>,<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> and <a href="/wiki/HSBC" title="HSBC">HSBC</a>.<sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup> </p><p>Airport concierge services help travellers make it through security, customs, and immigration faster, and provide lounge access.<sup id="cite_ref-:0_7-0" class="reference"><a href="#cite_note-:0-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> </p><p>The owners and operators of concierge, lifestyle management, and errand service businesses are supported and advocated by the non-profit International Concierge and Lifestyle Management Association (ICLMA) and the National Concierge Association. </p> <div class="mw-heading mw-heading2"><h2 id="Etymology">Etymology</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Concierge&action=edit&section=3" title="Edit section: Etymology"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The French word <i>concierge</i> is likely derived from the <a href="/wiki/Old_French" title="Old French">Old French</a> <i>cumcerges</i>, itself related to the <a href="/wiki/Medieval_Latin" title="Medieval Latin">Medieval Latin</a> <i>consergius</i><sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> or the <a href="/wiki/Latin" title="Latin">Latin</a> <i>conservus</i> ("fellow slave").<sup id="cite_ref-10" class="reference"><a href="#cite_note-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> </p><p>Another possibility, suggested by French authors as early as the 19th century, is that "concierge" is a <a href="/wiki/Contraction_(grammar)" title="Contraction (grammar)">contraction</a> of <i>comte des cierges</i> ("count of candles"), a servant responsible for maintaining the lighting and cleanliness of <a href="/wiki/Middle_Ages" title="Middle Ages">medieval</a> palaces.<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">[</span>11<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Concierge&action=edit&section=4" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/Concierge_medicine" title="Concierge medicine">Concierge medicine</a></li> <li><a href="/wiki/Doorman_(profession)" title="Doorman (profession)">Doorman</a></li> <li><a href="/wiki/Property_caretaker" title="Property caretaker">Property caretaker</a></li> <li><a href="/wiki/Receptionist" title="Receptionist">Receptionist</a></li> <li><a href="/wiki/Duty_officer" title="Duty officer">Duty officer</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Concierge&action=edit&section=5" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist"> <div class="mw-references-wrap mw-references-columns"><ol class="references"> <li id="cite_note-MW_def-1"><span class="mw-cite-backlink">^ <a href="#cite_ref-MW_def_1-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-MW_def_1-1"><sup><i><b>b</b></i></sup></a></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.merriam-webster.com/dictionary/concierge#h1">"Concierge"</a>. Mierriam Webster<span class="reference-accessdate">. Retrieved <span class="nowrap">7 September</span> 2023</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Concierge&rft.pub=Mierriam+Webster&rft_id=https%3A%2F%2Fwww.merriam-webster.com%2Fdictionary%2Fconcierge%23h1&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFLivingston2017" class="citation web cs1">Livingston, Shelby (18 October 2017). <a rel="nofollow" class="external text" href="https://www.modernhealthcare.com/article/20171021/NEWS/171019863/concierge-care-taking-hold-at-some-large-urban-hospitals">"Concierge care taking hold at some large, urban hospitals"</a>. <i>Modern Healthcare</i><span class="reference-accessdate">. Retrieved <span class="nowrap">8 March</span> 2020</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Modern+Healthcare&rft.atitle=Concierge+care+taking+hold+at+some+large%2C+urban+hospitals&rft.date=2017-10-18&rft.aulast=Livingston&rft.aufirst=Shelby&rft_id=https%3A%2F%2Fwww.modernhealthcare.com%2Farticle%2F20171021%2FNEWS%2F171019863%2Fconcierge-care-taking-hold-at-some-large-urban-hospitals&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-3"><span class="mw-cite-backlink"><b><a href="#cite_ref-3">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="https://citywire.co.uk/wealth-manager/news/coutts-launches-concierge-service-for-ultra-rich/a831701">"Coutts launches concierge service for ultra-rich"</a>. <i>Wealth Manager</i><span class="reference-accessdate">. Retrieved <span class="nowrap">2019-08-16</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Wealth+Manager&rft.atitle=Coutts+launches+concierge+service+for+ultra-rich&rft_id=https%3A%2F%2Fcitywire.co.uk%2Fwealth-manager%2Fnews%2Fcoutts-launches-concierge-service-for-ultra-rich%2Fa831701&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-4"><span class="mw-cite-backlink"><b><a href="#cite_ref-4">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.sharecast.com/news/aim-bulletin/ten-lifestyle-scores-three-year-contract-with-china-merchants-bank--6712004.html">"Ten Lifestyle scores three-year contract with China Merchants Bank"</a>. <i>BOLSAMANIA</i><span class="reference-accessdate">. Retrieved <span class="nowrap">2019-08-16</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=BOLSAMANIA&rft.atitle=Ten+Lifestyle+scores+three-year+contract+with+China+Merchants+Bank&rft_id=https%3A%2F%2Fwww.sharecast.com%2Fnews%2Faim-bulletin%2Ften-lifestyle-scores-three-year-contract-with-china-merchants-bank--6712004.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-5"><span class="mw-cite-backlink"><b><a href="#cite_ref-5">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.proactiveinvestors.co.uk/LON:TENG/Ten-Lifestyle-Group/rns/LSE20190128070005_13947924">"Proactive Investors Limited - Leading source of Financial News, Investor Forums, CEO Interviews, Financial Columnists, Stock Information - Companies"</a>. <i>Proactiveinvestors UK</i><span class="reference-accessdate">. Retrieved <span class="nowrap">2019-08-16</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Proactiveinvestors+UK&rft.atitle=Proactive+Investors+Limited+-+Leading+source+of+Financial+News%2C+Investor+Forums%2C+CEO+Interviews%2C+Financial+Columnists%2C+Stock+Information+-+Companies&rft_id=https%3A%2F%2Fwww.proactiveinvestors.co.uk%2FLON%3ATENG%2FTen-Lifestyle-Group%2Frns%2FLSE20190128070005_13947924&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-6"><span class="mw-cite-backlink"><b><a href="#cite_ref-6">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.fmp-tv.co.uk/2018/03/15/ten-lifestyle-group-wins-first-contract-with-hsbc/">"Ten Lifestyle Group Wins First Contract with HSBC, an investors update"</a>. <i>Five Minute Pitch TV</i>. 2018-03-15<span class="reference-accessdate">. Retrieved <span class="nowrap">2019-08-16</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=Five+Minute+Pitch+TV&rft.atitle=Ten+Lifestyle+Group+Wins+First+Contract+with+HSBC%2C+an+investors+update&rft.date=2018-03-15&rft_id=https%3A%2F%2Fwww.fmp-tv.co.uk%2F2018%2F03%2F15%2Ften-lifestyle-group-wins-first-contract-with-hsbc%2F&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-:0-7"><span class="mw-cite-backlink"><b><a href="#cite_ref-:0_7-0">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="https://www.traveldailynews.com/post/blacklane-acquires-solve-to-add-airport-concierge-services-worldwide">"Blacklane acquires Solve to add airport concierge services worldwide"</a>. <i>TravelDailyNews International</i><span class="reference-accessdate">. Retrieved <span class="nowrap">2017-11-09</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=TravelDailyNews+International&rft.atitle=Blacklane+acquires+Solve+to+add+airport+concierge+services+worldwide&rft_id=https%3A%2F%2Fwww.traveldailynews.com%2Fpost%2Fblacklane-acquires-solve-to-add-airport-concierge-services-worldwide&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-8"><span class="mw-cite-backlink"><b><a href="#cite_ref-8">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="https://www.moodiedavittreport.com/tav-operation-services-launches-meet-assist-service-at-santiago-international-airport/">"TAV Operation Services launches 'meet & assist' service at Santiago International Airport - The Moodie Davitt Report"</a>. <i>The Moodie Davitt Report</i>. 2017-10-23<span class="reference-accessdate">. Retrieved <span class="nowrap">2017-11-09</span></span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=The+Moodie+Davitt+Report&rft.atitle=TAV+Operation+Services+launches+%27meet+%26+assist%27+service+at+Santiago+International+Airport+-+The+Moodie+Davitt+Report&rft.date=2017-10-23&rft_id=https%3A%2F%2Fwww.moodiedavittreport.com%2Ftav-operation-services-launches-meet-assist-service-at-santiago-international-airport%2F&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-9"><span class="mw-cite-backlink"><b><a href="#cite_ref-9">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation cs2"><a rel="nofollow" class="external text" href="http://www.oed.com/view/Entry/38237">"Concierge"</a>, <i><a href="/wiki/Oxford_English_Dictionary" title="Oxford English Dictionary">OED Online</a></i>, Oxford University Press, December 2013<span class="reference-accessdate">, retrieved <span class="nowrap">2014-03-07</span></span>, <q>French concierge, in Old French cumcerges, concerge, -ciarge, -sirge, -sierge, -cherge, whence medieval Latin consergius (in text of 1106): derivation unknown.</q></cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=OED+Online&rft.atitle=Concierge&rft.date=2013-12&rft_id=http%3A%2F%2Fwww.oed.com%2Fview%2FEntry%2F38237&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-10"><span class="mw-cite-backlink"><b><a href="#cite_ref-10">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation cs2"><a rel="nofollow" class="external text" href="http://www.merriam-webster.com/dictionary/concierge">"Concierge"</a>, <i>Merriam-Webster.com</i><span class="reference-accessdate">, retrieved <span class="nowrap">2014-03-07</span></span>, <q>French, from Old French, probably from Vulgar Latin *conservius, alteration of Latin conservus fellow slave, from com- + servus slave</q></cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Merriam-Webster.com&rft.atitle=Concierge&rft_id=http%3A%2F%2Fwww.merriam-webster.com%2Fdictionary%2Fconcierge&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> <li id="cite_note-11"><span class="mw-cite-backlink"><b><a href="#cite_ref-11">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation journal cs1 cs1-prop-foreign-lang-source"><a rel="nofollow" class="external text" href="https://books.google.com/books?id=u9sWAAAAYAAJ&pg=PA459">"Les anciens prisons de Paris"</a>. <i>Le Cabinet de Lecture et le Cercle Réunis: Gazette des Familles</i> (in French). <b>12</b> (1): 459. 5 January 1841. <q><i>Il y avait, comme on sait, outre le comte des Cierges un comte des Etables; par contraction on a fait de ces deux titres ceux de connétable et de concierge.</i> (There was, as we know, in addition to the count of Candles a count of Stables; by contraction of these two titles was made those of constable and concierge.)</q></cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Le+Cabinet+de+Lecture+et+le+Cercle+R%C3%A9unis%3A+Gazette+des+Familles&rft.atitle=Les+anciens+prisons+de+Paris&rft.volume=12&rft.issue=1&rft.pages=459&rft.date=1841-01-05&rft_id=https%3A%2F%2Fbooks.google.com%2Fbooks%3Fid%3Du9sWAAAAYAAJ%26pg%3DPA459&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></span> </li> </ol></div></div> <div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Concierge&action=edit&section=6" title="Edit section: External links"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFFazio2011" class="citation book cs1">Fazio, Michael (2011). <a rel="nofollow" class="external text" href="https://openlibrary.org/works/OL17401271W/Concierge_Confidential"><i>Concierge Confidential</i></a>. St. Martin's Press. p. 288. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/9781429929295" title="Special:BookSources/9781429929295"><bdi>9781429929295</bdi></a><span class="reference-accessdate">. Retrieved <span class="nowrap">7 Sep</span> 2023</span>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Concierge+Confidential&rft.pages=288&rft.pub=St.+Martin%27s+Press&rft.date=2011&rft.isbn=9781429929295&rft.aulast=Fazio&rft.aufirst=Michael&rft_id=https%3A%2F%2Fopenlibrary.org%2Fworks%2FOL17401271W%2FConcierge_Confidential&rfr_id=info%3Asid%2Fen.wikipedia.org%3AConcierge" class="Z3988"></span></li></ul> <style data-mw-deduplicate="TemplateStyles:r1235681985">.mw-parser-output .side-box{margin:4px 0;box-sizing:border-box;border:1px solid #aaa;font-size:88%;line-height:1.25em;background-color:var(--background-color-interactive-subtle,#f8f9fa);display:flow-root}.mw-parser-output .side-box-abovebelow,.mw-parser-output .side-box-text{padding:0.25em 0.9em}.mw-parser-output .side-box-image{padding:2px 0 2px 0.9em;text-align:center}.mw-parser-output .side-box-imageright{padding:2px 0.9em 2px 0;text-align:center}@media(min-width:500px){.mw-parser-output .side-box-flex{display:flex;align-items:center}.mw-parser-output .side-box-text{flex:1;min-width:0}}@media(min-width:720px){.mw-parser-output .side-box{width:238px}.mw-parser-output .side-box-right{clear:right;float:right;margin-left:1em}.mw-parser-output .side-box-left{margin-right:1em}}</style><style data-mw-deduplicate="TemplateStyles:r1237033735">@media print{body.ns-0 .mw-parser-output .sistersitebox{display:none!important}}@media screen{html.skin-theme-clientpref-night .mw-parser-output .sistersitebox img[src*="Wiktionary-logo-en-v2.svg"]{background-color:white}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .sistersitebox img[src*="Wiktionary-logo-en-v2.svg"]{background-color:white}}</style><div class="side-box side-box-right plainlinks sistersitebox"><style data-mw-deduplicate="TemplateStyles:r1126788409">.mw-parser-output .plainlist ol,.mw-parser-output .plainlist ul{line-height:inherit;list-style:none;margin:0;padding:0}.mw-parser-output .plainlist ol li,.mw-parser-output .plainlist ul li{margin-bottom:0}</style> <div class="side-box-flex"> <div class="side-box-image"><span class="noviewer" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/9/99/Wiktionary-logo-en-v2.svg/40px-Wiktionary-logo-en-v2.svg.png" decoding="async" width="40" height="40" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/9/99/Wiktionary-logo-en-v2.svg/60px-Wiktionary-logo-en-v2.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/9/99/Wiktionary-logo-en-v2.svg/80px-Wiktionary-logo-en-v2.svg.png 2x" data-file-width="512" data-file-height="512" /></span></span></div> <div class="side-box-text plainlist">Look up <i><b><a href="https://en.wiktionary.org/wiki/concierge" class="extiw" title="wiktionary:concierge">concierge</a></b></i> in Wiktionary, the free dictionary.</div></div> </div> <link 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