CINXE.COM

Administration and Reporting – JSTOR Support

<!DOCTYPE html> <html dir="ltr" lang="en-US"> <head> <meta charset="utf-8" /> <!-- v25418 --> <title>Administration and Reporting &ndash; JSTOR Support</title> <meta name="csrf-param" content="authenticity_token"> <meta name="csrf-token" content=""> <meta name="description" content="Support for librarians and administrators including access methods, usage reporting, holdings, and discovery services." /><link rel="canonical" href="https://support.jstor.org/hc/en-us/sections/115001492608-Administration-and-Reporting"> <link rel="alternate" hreflang="en-us" href="https://support.jstor.org/hc/en-us/sections/115001492608-Administration-and-Reporting"> <link rel="alternate" hreflang="x-default" href="https://support.jstor.org/hc/en-us/sections/115001492608-Administration-and-Reporting"> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css" media="all" id="stylesheet" /> <!-- Entypo pictograms by Daniel Bruce — www.entypo.com --> <link rel="stylesheet" href="//static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css" media="all" /> <link rel="stylesheet" type="text/css" href="/hc/theming_assets/1006386/1111017/style.css?digest=26599707278359"> <link rel="icon" type="image/x-icon" href="/hc/theming_assets/01J2GY3MMDMV8J31CZ29GBDRE9"> <script src="//static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js"></script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NM4N39Z');</script> <!-- End Google Tag Manager --> <meta content="width=device-width, initial-scale=1.0" name="viewport" /> <link href="//netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.css" rel="stylesheet"> <link rel="stylesheet" type="text/css" href="https://static.ithaka.org/pharos/styles/variables.css"> <link rel="stylesheet" type="text/css" href="https://static.ithaka.org/pharos/styles/fonts.css"> <script type="text/javascript" src="/hc/theming_assets/1006386/1111017/script.js?digest=26599707278359"></script> </head> <body class=""> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NM4N39Z" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <!-- Start of status page code --> <script src="/hc/theming_assets/01J47PGBTC40NZMPR2MCY3T3PB"></script> <!--Below is what generates the banner HTML--> <div id = "errormessage" style="display:None"></div> <script> var client = StatusPage("lcl8nmkfysby"); client.subscribe(function(error, data) { if (error) { console.error(error); } else { console.log(data); console.log(data.status); var x = document.getElementById("errormessage"); if(data.status != "resolved"){ x.style.display = "block"; x.innerHTML = '<i class="fa fa-exclamation fa-2x" aria-hidden="true"></i>&nbsp; &nbsp;' + data.body } else { x.style.display = "none"; x.html = '' } } }); </script> <!-- End of status page code --> <header class="header header-jstor"> <div id="skipNav"><a class="show-on-focus" href="#main-content">Skip to Main Content</a></div> <div class="logo logo-jstor"> <a href="https://www.jstor.org/"> <img src="/hc/theming_assets/01J47PGBA38KT0M8B1A8WAQHRX" alt="JSTOR"> </a> </div> <div class="nav-wrapper"> <span class="icon-menu" tabindex="0" role="button" aria-controls="user-nav" aria-expanded="false" aria-label="Toggle navigation menu"></span> <nav class="user-nav" id="user-nav" role="navigation" aria-label="global navigation"> <a href="https://about.jstor.org/">About JSTOR</a> <a class="current" href="https://support.jstor.org/hc/en-us">Support</a> <a href="https://support.publishers.jstor.org/hc/en-us">Publishers</a> <a href="https://www.jstor.org/contact-us/">Contact Us</a> <a class="button" href="https://www.jstor.org/action/showLogin">Log in to JSTOR</a> <!--<a class="submit-a-request" href="/hc/en-us/requests/new">Submit a request</a>--> </nav> </div> </header> <main role="main"> <div class="container-divider"></div> <div class="container"> <nav class="sub-nav"> <ol class="breadcrumbs"> <li title="JSTOR Support"> <a href="/hc/en-us">JSTOR Support</a> </li> <li title="Administration and Reporting"> <a href="/hc/en-us/sections/115001492608-Administration-and-Reporting">Administration and Reporting</a> </li> </ol> <form role="search" class="search" data-search="" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="&#x2713;" autocomplete="off" /><input type="search" name="query" id="query" placeholder="Search our help center" aria-label="Search our help center" /></form> </nav> <div class="section-container"> <section id="main-content" class="section-content"> <header id="main-content" class="page-header"> <h1> Administration and Reporting </h1> </header> <ul class="article-list"> <li class="article-list-item "> <a href="/hc/en-us/articles/360047017874-JSTOR-Admin-Getting-Started" class="article-list-link">JSTOR Admin: Getting Started</a> </li> </ul> <ul class="section-list"> <li class="section-list-item"> <h2> <span>Administration</span> </h2> </li> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/360014159474-New-Administrators" class="article-list-link">New Administrators</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/25058482216599-JSTOR-Admin-for-Artstor-Administrators" class="article-list-link">JSTOR Admin for Artstor Administrators</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/7439227268887-User-Management-Overview" class="article-list-link">User Management Overview</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360036416894-Where-can-I-find-my-institution-s-account-information" class="article-list-link">Where can I find my institution&#39;s account information?</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115011223647-Content-Management-Branding-options-on-JSTOR" class="article-list-link">Content Management: Branding options on JSTOR</a> </li> </ul> <a href="/hc/en-us/sections/360009700773-Administration" class="see-all-articles"> See all 8 articles </a> <li class="section-list-item"> <h2> <span>Managing Access</span> </h2> </li> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/115004983547-Access-Management-Overview" class="article-list-link">Access Management Overview</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115005160548-Access-Management-Technical-Instructions" class="article-list-link">Access Management: Technical Instructions</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115005162028-Access-Management-Shibboleth-OpenAthens" class="article-list-link">Access Management: Shibboleth &amp; OpenAthens</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360006852073-Troubleshooting-Your-Institution-s-Proxy" class="article-list-link">Troubleshooting Your Institution&#39;s Proxy</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/25141261184791-Access-Management-Canvas-LMS-Integration" class="article-list-link">Access Management: Canvas LMS Integration</a> </li> </ul> <li class="section-list-item"> <h2> <span>Managing Content</span> </h2> </li> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/360047812853-Accessing-and-Downloading-your-Library-Holdings" class="article-list-link">Accessing and Downloading your Library Holdings</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360004236034-Content-Management-Understanding-the-JSTOR-Holdings-Feed" class="article-list-link">Content Management: Understanding the JSTOR Holdings Feed</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115013766528-Content-Management-Books-at-JSTOR-Overview" class="article-list-link">Content Management: Books at JSTOR Overview</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115005013747-Post-Cancellation-Access-for-Journal-Hosting-Program-JHP-Titles" class="article-list-link">Post-Cancellation Access for Journal Hosting Program (JHP) Titles</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/115004963947-Content-Management-Getting-Using-a-KBART-File-from-JSTOR" class="article-list-link">Content Management: Getting &amp; Using a KBART File from JSTOR</a> </li> </ul> <a href="/hc/en-us/sections/360009594614-Managing-Content" class="see-all-articles"> See all 8 articles </a> <li class="section-list-item"> <h2> <span>Usage &amp; Reporting</span> </h2> </li> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/360008460834-Usage-Reports-Overview-COUNTER-5" class="article-list-link">Usage Reports Overview: COUNTER 5</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360015483214-SUSHI-reports-COUNTER-5-overview" class="article-list-link">SUSHI reports: COUNTER 5 overview</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/19974700552471-Usage-Reports-for-Artstor-on-JSTOR" class="article-list-link">Usage Reports for Artstor on JSTOR</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360040981054-Books-at-JSTOR-Reports" class="article-list-link">Books at JSTOR Reports</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/4416292707607-Usage-Reports-for-Shared-Collections-on-JSTOR" class="article-list-link">Usage Reports for Shared Collections on JSTOR</a> </li> </ul> <a href="/hc/en-us/sections/360009594534-Usage-Reporting" class="see-all-articles"> See all 6 articles </a> <li class="section-list-item"> <h2> <span>Discovery and Linking</span> </h2> </li> <ul class="article-list"> <li class="article-list-item"> <a href="/hc/en-us/articles/115007466248-JSTOR-Title-Lists" class="article-list-link">JSTOR Title Lists</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/360053643993-Our-Partners-JSTOR-Discovery-Service-Providers" class="article-list-link">Our Partners: JSTOR Discovery Service Providers</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/5322416293399-JSTOR-ProQuest-Ex-Libris-Discovery-Resources" class="article-list-link">JSTOR &amp; ProQuest/Ex Libris Discovery Resources</a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/4421543548183-JSTOR-WorldCat-Discovery-Resources" class="article-list-link">JSTOR &amp; WorldCat Discovery Resources </a> </li> <li class="article-list-item"> <a href="/hc/en-us/articles/4410648926359-JSTOR-EBSCO-Discovery-Resources" class="article-list-link">JSTOR &amp; EBSCO Discovery Resources</a> </li> </ul> <a href="/hc/en-us/sections/25325399280407-Discovery-and-Linking" class="see-all-articles"> See all 11 articles </a> </ul> </section> </div> </div> </main> <footer id="htmlfooter" class="footer"> </footer> <script> $("#htmlfooter").load("/hc/theming_assets/01J47PGBWJQ813R9H02WAE3WYP"); </script> <!-- / --> <script src="//static.zdassets.com/hc/assets/en-us.1981210d3b7b1cbdd0fd.js"></script> <script src="https://ithakasupport.zendesk.com/auth/v2/host/without_iframe.js" data-brand-id="1111017" data-return-to="https://support.jstor.org/hc/en-us/sections/115001492608-Administration-and-Reporting" data-theme="hc" data-locale="en-us" data-auth-origin="1111017,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"ithakasupport","environment":"production","name":"ITHAKA Support"}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":"","role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":null,"shared_csrf_token":null},"usage_tracking":{"event":"section_viewed","data":"BAh7CDoPc2VjdGlvbl9pZGwrCICEn8YaADoLbG9jYWxlSSIKZW4tdXMGOgZFVDoKX21ldGF7DDoPYWNjb3VudF9pZGkDMlsPOhNoZWxwX2NlbnRlcl9pZGkEfzjzCzoNYnJhbmRfaWRpA+nzEDoMdXNlcl9pZDA6E3VzZXJfcm9sZV9uYW1lSSIOQU5PTllNT1VTBjsHVDsGSSIKZW4tdXMGOwdUOhphbm9ueW1vdXNfdHJhY2tpbmdfaWQw--cd9e8a43b76c2c3a662fbaeb48293cdccaf138f5","url":"https://support.jstor.org/hc/activity"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"current_text_direction":"ltr","current_brand_id":1111017,"current_brand_name":"JSTOR Support","current_brand_url":"https://ithakasupport.zendesk.com","current_brand_active":true,"current_path":"/hc/en-us/sections/115001492608-Administration-and-Reporting","show_autocomplete_breadcrumbs":false,"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":true,"has_multi_language_help_center":true,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"answer_bot_subdomain":"static","general_settings_url":"https://support.jstor.org/hc/admin/general_settings?locale=en-us","user_segments_url":"https://ithakasupport.zendesk.com/knowledge/user_segments?brand_id=1111017","has_gather":true,"has_ckeditor":false,"has_community_enabled":false,"has_community_badges":true,"has_community_post_content_tagging":false,"has_gather_content_tags":true,"has_guide_content_tags":true,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_lookup_fields_in_guide_legacy_templates":true,"has_edit_user_profile_v2":false,"has_garden_modals":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd80709-2-preview","is_preview":false,"has_alternate_templates":true,"arrange_articles_url":"https://ithakasupport.zendesk.com/knowledge/arrange?brand_id=1111017","article_verification_url":"https://ithakasupport.zendesk.com/knowledge/verification?brand_id=1111017","has_article_verification":true,"guide_language_settings_url":"https://support.jstor.org/hc/admin/language_settings?locale=en-us","docs_importer_url":"https://ithakasupport.zendesk.com/knowledge/import_articles?brand_id=1111017","content_tags_url":"https://ithakasupport.zendesk.com/knowledge/content_tags?brand_id=1111017","community_badges_url":"https://ithakasupport.zendesk.com/knowledge/community_badges?brand_id=1111017","community_settings_url":"https://ithakasupport.zendesk.com/knowledge/community_settings?brand_id=1111017","gather_plan_state":"subscribed","search_settings_url":"https://ithakasupport.zendesk.com/knowledge/search_settings?brand_id=1111017","has_search_settings_in_plan":true,"theming_api_version":1,"theming_settings":{"brand_color":"#990000","brand_text_color":"#FFFFFF","text_color":"#000000","link_color":"#000000","background_color":"#FFFFFF","heading_font":"'Arial Black', Arial, 'Helvetica Neue', Helvetica, sans-serif","text_font":"Arial, 'Helvetica Neue', Helvetica, sans-serif","logo":"/hc/theming_assets/01J47PGBA38KT0M8B1A8WAQHRX","favicon":"/hc/theming_assets/01J2GY3MMDMV8J31CZ29GBDRE9","homepage_background_image":"/hc/theming_assets/01J47PGBNBBPYC084668KQDH77","community_background_image":"/hc/theming_assets/01J47PGEJC2FK179W6G067T57Q","community_image":"/hc/theming_assets/01J47PGEYGMSTS4VCBQ6DX3M7C","instant_search":true,"scoped_kb_search":true,"scoped_community_search":true,"show_recent_activity":false,"show_articles_in_section":true,"show_article_author":false,"show_article_comments":true,"show_follow_article":false,"show_recently_viewed_articles":false,"show_related_articles":false,"show_article_sharing":true,"show_follow_section":false,"show_follow_post":false,"show_post_sharing":true,"show_follow_topic":false,"product_homepage":"https://www.jstor.org/","google_tag":"GTM-NM4N39Z","marketing_page":"https://about.jstor.org/","marketing_page_name":"JSTOR","statuspage_component":"lcl8nmkfysby","product_name_text":"JSTOR","support_name_text":"JSTOR Support","contact_us_page":"https://www.jstor.org/contact-us/","login_link":"https://www.jstor.org/action/showLogin","login_product_name":"JSTOR"},"has_pci_credit_card_custom_field":true,"help_center_restricted":false,"is_assuming_someone_else":false,"flash_messages":[],"user_photo_editing_enabled":true,"has_docs_importer":false,"user_preferred_locale":"en-us","base_locale":"en-us","has_end_user_session_renewal":true,"has_user_session_cookie_enabled":false,"has_end_user_2fa":true,"has_custom_statuses_enabled":false,"has_generative_answers_in_help_center":false,"has_hc_generative_answers_setting_enabled":false,"has_intl_date_format_enabled":false,"version":"v25418"}; </script> <script src="//static.zdassets.com/hc/assets/moment-4ef0d82f9fc65c8a28f659aa3430955f.js"></script> <script src="//static.zdassets.com/hc/assets/hc_enduser-8b27330699df07d529db73a38375a0c9.js"></script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10