CINXE.COM

<!DOCTYPE html> <html class="TagPage" lang="en" data-page-info="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"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=5"> <title>Customer experience | Digital Insurance</title> <link rel="canonical" href="/tag/customer-experience"> <meta name="brightspot.contentId" content="0000015a-1e5a-d680-a75b-3e7a945f0000"> <meta property="og:title" content="Customer experience"> <meta property="og:url" content="https://www.dig-in.com/tag/customer-experience"> <meta property="og:image" content="https://arizent.brightspotcdn.com/70/30/407cba244448986167262d28ff2e/topic-icons-di-customer-expereince.svg"> <meta property="og:image:url" content="https://arizent.brightspotcdn.com/70/30/407cba244448986167262d28ff2e/topic-icons-di-customer-expereince.svg"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="630"> <meta property="og:image:type" content="image/jpeg"> <meta property="og:image:alt" content="Customer experience"> <meta property="og:site_name" content="Digital Insurance"> <meta property="og:type" content="website"><meta property="fb:app_id" content="494306384291147"> <style data-cssvarsponyfill="true">:root{--primaryColor1:#01903b;--primaryColor2:#000;--primaryTextColor:#333;--secondaryTextColor:#666;--breakingColor:#ff6f00;--breakingTextColor:#fff;--secondaryColor1:#858585;--secondaryColor2:#ccc;--secondaryColor3:#e6e6e6;--secondaryColor4:#f5f5f5;--secondaryColor5:#fff;--secondaryColor6:#2e1764;--navItemColor:#bf9640;--subNavBgColor:#d8d8d8;--siteBgColor:#fff;--siteInverseBgColor:#000;--headerBgColor:#fff;--headerBgColorInverse:#fff;--headerBorderColor:#e6e6e6;--headerBorderColorInverse:#858585;--headerTextColor:#000;--headerTextColorInverse:#333;--headerMenuBgColor:#fff;--headerMenuTextColor:#333;--secondaryHeaderBgColor:#fff;--secondaryHeaderTextColor:#a0a0a0;--tertiaryHeaderTextColor:#737373;--footerBgColor:#000;--footerTextColor:#fff;--footerSecondaryTextColor:#999;--footerLinkColor:#666;--footerBorderColor:#333;--primaryTextColorInverse:#fff;--secondaryTextColorInverse:#ccc;--tertiaryTextColor:#999;--tertiaryTextColorInverse:#ccc;--listBorderColor:#e6e6e6;--gridBorderColor:#e6e6e6;--buttonBgColor:#01903b;--buttonTextColor:#fff;--inverseButtonBgColor:#030202;--extraNavigationButtonColor1:#3c3c3c;--extraNavigationButtonTextColor1:#fff;--extraNavigationButtonColor2:#01903b;--extraNavigationButtonTextColor2:#fff;--tagButtonBgColor:#e6e6e6;--tagButtonTextColor:#737373;--tagButtonInverseTextColor:#fff;--carouselBgColor:#f3f3f3;--sectionTextColor:#01903b;--fontFamily:'Lato';--primaryHeadlineFont:var(--fontFamily);--secondaryHeadlineFont:var(--fontFamily);--bodyFont:var(--fontFamily);--liveBlogPrefixColor:#d0021b;--liveBlogPrefixFont:Lato;--liveBlogPrefixFontWeight:Bold;--liveBlogPrefixFontSize:40px;--liveBlogPrefixLineHeight:48px;--liveBlogPrefixLineHeight:48px}</style> <link rel="apple-touch-icon"sizes="180x180"href="/apple-touch-icon.png"><link rel="icon"type="image/png"href="/favicon-32x32.png"><link rel="icon"type="image/png"href="/favicon-16x16.png"> <link data-cssvarsponyfill="true" class="Webpack-css" rel="stylesheet" href="https://arizent.brightspotcdn.com/resource/00000192-05a5-d4ac-a1ba-e7edfc7a0000/All.min.bdaf254a64121a26939cf47ef60cb615.gz.css"> <style>.sm-my-account{padding:20px 30px 0 30px}.piano-box-footer{position:fixed;bottom:0;left:0;height:auto;width:100vw;z-index:1000;padding-bottom:0}.piano-box-left-btm{display:initial !important;position:fixed;left:0;bottom:0;z-index:1000}.piano-box-header{position:relative;left:0;height:auto;width:100vw;z-index:24;padding-top:0}@media only screen and (min-width:980px){iframe[id*="piano-id-"]{width:680px !important}.piano-id-modal-ver-{width:680px !important}}.tp-modal .tp-iframe-wrapper.piano-id-modal-ver-2 .tp-close.tp-active{border-left:none !important}.tp-modal .tp-iframe-wrapper.piano-id-modal-ver-2 .tp-close.tp-active:hover{border-left:none !important}.tp-iframe-wrapper .tp-close.tp-active{top:0 !important;right:0 !important;box-shadow:none !important;background-color:transparent !important;transform:scale(1.5) !important}.tp-iframe-wrapper .tp-close.tp-active:hover{box-shadow:none !important}.tp-iframe-wrapper .tp-close.tp-active:focus{border:none !important}</style> <style>.inline-gated{visibility:hidden;display:none}.inline-gate{position:relative}.inline-gate:before{content:"";position:absolute;bottom:100%;left:0;right:0;width:100%;height:100px;background-image:linear-gradient(to top,rgba(255,255,255,1) 0,rgba(255,255,255,1) 30%,rgba(255,255,255,0) 100%)}</style> <link type="application/rss+xml" rel="alternate" title="Customer experience" href="https://www.dig-in.com/tag/customer-experience.rss"><script type="application/ld+json">{"@context":"http://schema.org","@type":"WebPage","additionalType":"TagSubject","dateCreated":"2016-03-22T14:32:41.001Z","dateModified":"2023-03-23T17:52:54.308Z","datePublished":"2016-03-22T14:32:41.001Z","image":{"@context":"http://schema.org","@type":"ImageObject","url":"https://arizent.brightspotcdn.com/70/30/407cba244448986167262d28ff2e/topic-icons-di-customer-expereince.svg"},"keywords":["Free"],"mainEntityOfPage":{"@type":"WebPage","@id":"https://www.dig-in.com/tag/customer-experience"},"headline":"Customer experience","publisher":{"name":"Digital Insurance","foundingDate":"","@type":"NewsMediaOrganization","logo":{"height":"40px","url":"https://arizent.brightspotcdn.com/1d/ea/0358459b4123a873fa22861ae5ad/digital-insurance-cmyk.svg","@context":"http://schema.org","@type":"ImageObject"},"sameAs":[]},"thumbnailUrl":"https://arizent.brightspotcdn.com/70/30/407cba244448986167262d28ff2e/topic-icons-di-customer-expereince.svg","url":"https://www.dig-in.com/tag/customer-experience"}</script><script id="polyfill_io" src="https://cdnjs.cloudflare.com/polyfill/v3/polyfill.min.js?features=AbortController,Array.from,Array.prototype.entries,Array.prototype.fill,Array.prototype.find,Array.prototype.findIndex,Array.prototype.flat,Array.prototype.includes,Array.prototype.keys,Array.prototype.sort,Array.prototype.values,ArrayBuffer,ArrayBuffer.isView,AudioContext,Blob,CharacterData.prototype.after,CharacterData.prototype.before,CharacterData.prototype.nextElementSibling,CharacterData.prototype.remove,CharacterData.prototype.replaceWith,console,console.error,console.info,console.log,console.warn,CustomEvent,DataView,document.currentScript,document.visibilityState,DocumentFragment,DocumentFragment.prototype.append,DocumentFragment.prototype.prepend,DOMRect,DOMTokenList,DOMTokenList.prototype.forEach,DOMTokenList.prototype.replace,Element.prototype.after,Element.prototype.animate,Element.prototype.append,Element.prototype.before,Element.prototype.classList,Element.prototype.closest,Element.prototype.matches,Element.prototype.prepend,Element.prototype.remove,Element.prototype.replaceWith,Element.prototype.scrollIntoView,es5,Event,EventSource,Function.prototype.name,globalThis,HTMLDocument,HTMLPictureElement,HTMLTemplateElement,Int32Array,IntersectionObserver,IntersectionObserverEntry,Intl,Intl.DateTimeFormat,Intl.ListFormat,Intl.Locale,Intl.NumberFormat,Intl.RelativeTimeFormat,location.origin,Map,Math.trunc,MutationObserver,Node.prototype.contains,Node.prototype.getRootNode,NodeList.prototype.forEach,Number.isNaN,Number.MAX_SAFE_INTEGER,Object.assign,Object.entries,Object.getOwnPropertySymbols,Object.is,Object.prototype.toString,Object.values,performance.now,Promise,Reflect,Reflect.getPrototypeOf,RegExp.prototype.flags,requestAnimationFrame,ResizeObserver,screen.orientation,Set,String.prototype.includes,String.prototype.normalize,String.prototype.padStart,String.prototype.startsWith,Symbol,Symbol.for,Symbol.iterator,Symbol.prototype.description,Symbol.toPrimitive,Symbol.toStringTag,TextDecoder,TextEncoder,Uint16Array,Uint32Array,Uint8Array,URL,URLSearchParams,WeakMap,WeakSet&flags=gated"></script> <script>'use strict';var FRONTEND_NOTIFICATIONS_ENABLED=true; function getSimpleBrowserReport(e){var r,n;switch(r={browser:{name:null,version:null},os:{name:null,version:null},screen:{colors:null,dppx:null,height:null,width:null},userAgent:e=e||navigator.userAgent,viewport:{height:null,layout:{height:null,width:null},width:null,zoom:null},websockets:null},(e.indexOf("Trident")>=0||e.indexOf("MSIE")>=0)&&(e.indexOf("Mobile")>=0?r.browser.name="IE Mobile":r.browser.name="Internet Explorer"),e.indexOf("Firefox")>=0&&-1===e.indexOf("Seamonkey")&&(e.indexOf("Android")>= 0?r.browser.name="Firefox for Android":r.browser.name="Firefox"),e.indexOf("Safari")>=0&&-1===e.indexOf("Chrome")&&-1===e.indexOf("Chromium")&&-1===e.indexOf("Android")&&(e.indexOf("CriOS")>=0?r.browser.name="Chrome for iOS":e.indexOf("FxiOS")>=0?r.browser.name="Firefox for iOS":r.browser.name="Safari"),e.indexOf("Chrome")>=0&&(e.match(/\bChrome\/[.0-9]* Mobile\b/)?e.match(/\bVersion\/\d+\.\d+\b/)||e.match(/\bwv\b/)?r.browser.name="WebView on Android":r.browser.name="Chrome for Android":r.browser.name= "Chrome"),e.indexOf("Android")>=0&&-1===e.indexOf("Chrome")&&-1===e.indexOf("Chromium")&&-1===e.indexOf("Trident")&&-1===e.indexOf("Firefox")&&(r.browser.name="Android Browser"),e.indexOf("Edge")>=0&&(r.browser.name="Edge"),e.indexOf("UCBrowser")>=0&&(r.browser.name="UC Browser for Android"),e.indexOf("SamsungBrowser")>=0&&(r.browser.name="Samsung Internet"),(e.indexOf("OPR")>=0||e.indexOf("Opera")>=0)&&(e.indexOf("Opera Mini")>=0?r.browser.name="Opera Mini":e.indexOf("Opera Mobi")>=0||e.indexOf("Opera Tablet")>= 0||e.indexOf("Mobile")>=0?r.browser.name="Opera Mobile":r.browser.name="Opera"),(e.indexOf("BB10")>=0||e.indexOf("PlayBook")>=0||e.indexOf("BlackBerry")>=0)&&(r.browser.name="BlackBerry"),e.indexOf("MQQBrowser")>=0&&(r.browser.name="QQ Browser"),n=null,r.browser.name){case "Chrome":case "Chrome for Android":case "WebView on Android":n=e.match(/Chrome\/((\d+\.)+\d+)/);break;case "Firefox":case "Firefox for Android":n=e.match(/Firefox\/((\d+\.)+\d+)/);break;case "Firefox for iOS":n=e.match(/FxiOS\/((\d+\.)+\d+)/); break;case "Edge":case "Internet Explorer":case "IE Mobile":e.indexOf("Edge")>=0?n=e.match(/Edge\/((\d+\.)+\d+)/):e.indexOf("rv:11")>=0?n=e.match(/rv:((\d+\.)+\d+)/):e.indexOf("MSIE")>=0&&(n=e.match(/MSIE ((\d+\.)+\d+)/));break;case "Safari":n=e.match(/Version\/((\d+\.)+\d+)/);break;case "Android Browser":n=e.match(/Android ((\d+\.)+\d+)/);break;case "UC Browser for Android":n=e.match(/UCBrowser\/((\d+\.)+\d+)/);break;case "Samsung Internet":n=e.match(/SamsungBrowser\/((\d+\.)+\d+)/);break;case "Opera Mini":n= e.match(/Opera Mini\/((\d+\.)+\d+)/);break;case "Opera":n=e.match(/OPR/)?e.match(/OPR\/((\d+\.)+\d+)/):e.match(/Version/)?e.match(/Version\/((\d+\.)+\d+)/):e.match(/Opera\/((\d+\.)+\d+)/);break;case "BlackBerry":n=e.match(/Version\/((\d+\.)+\d+)/);break;case "QQ Browser":n=e.match(/MQQBrowser\/((\d+\.)+\d+)/);break;default:n=e.match(/\/((\d+\.)+\d+)$/)}switch(n&&n[1]&&(r.browser.version=n[1]),r.viewport.width=window.innerWidth||document.documentElement.clientWidth,r.viewport.height=window.innerHeight|| document.documentElement.clientHeight,r.viewport.layout.width=document.documentElement.clientWidth,r.viewport.layout.height=document.documentElement.clientHeight,r.viewport.zoom=r.viewport.layout.width/r.viewport.width,e.indexOf("Windows")>=0&&(e.indexOf("Windows Phone")>=0?r.os.name="Windows Phone":r.os.name="Windows"),e.indexOf("OS X")>=0&&-1===e.indexOf("Android")&&(r.os.name="OS X"),e.indexOf("Linux")>=0&&(r.os.name="Linux"),e.indexOf("like Mac OS X")>=0&&(r.os.name="iOS"),(e.indexOf("Android")>= 0||e.indexOf("Adr")>=0)&&-1===e.indexOf("Windows Phone")&&(r.os.name="Android"),e.indexOf("BB10")>=0&&(r.os.name="BlackBerry"),e.indexOf("RIM Tablet OS")>=0&&(r.os.name="BlackBerry Tablet OS"),e.indexOf("BlackBerry")>=0&&(r.os.name="BlackBerryOS"),e.indexOf("CrOS")>=0&&(r.os.name="Chrome OS"),e.indexOf("KAIOS")>=0&&(r.os.name="KaiOS"),n=null,r.os.name){case "Windows":case "Windows Phone":if(e.indexOf("Win16")>=0)r.os.version="3.1.1";else if(e.indexOf("Windows CE")>=0)r.os.version="CE";else if(e.indexOf("Windows 95")>= 0)r.os.version="95";else if(e.indexOf("Windows 98")>=0)e.indexOf("Windows 98; Win 9x 4.90")>=0?r.os.version="Millennium Edition":r.os.version="98";else if((n=e.match(/Win(?:dows)?(?: Phone)?[ _]?(?:(?:NT|9x) )?((?:(\d+\.)*\d+)|XP|ME|CE)\b/))&&n[1])switch(n[1]){case "6.4":n[1]="10.0";break;case "6.3":n[1]="8.1";break;case "6.2":n[1]="8";break;case "6.1":n[1]="7";break;case "6.0":n[1]="Vista";break;case "5.2":n[1]="Server 2003";break;case "5.1":n[1]="XP";break;case "5.01":n[1]="2000 SP1";break;case "5.0":n[1]= "2000";break;case "4.0":n[1]="4.0"}break;case "OS X":n=e.match(/OS X ((\d+[._])+\d+)\b/);break;case "Linux":r.os.version=null;break;case "iOS":n=e.match(/OS ((\d+[._])+\d+) like Mac OS X/);break;case "Android":n=e.match(/(?:Android|Adr) (\d+([._]\d+)*)/);break;case "BlackBerry":case "BlackBerryOS":n=e.match(/Version\/((\d+\.)+\d+)/);break;case "BlackBerry Tablet OS":n=e.match(/RIM Tablet OS ((\d+\.)+\d+)/);break;case "Chrome OS":r.os.version=r.browser.version;break;case "KaiOS":n=e.match(/KAIOS\/(\d+(\.\d+)*)/); break;default:r.os.version=null}if(n&&n[1]&&(n[1]=n[1].replace(/_/g,"."),r.os.version=n[1]),"OS X"===r.os.name&&r.os.version){var i=r.os.version.split(".");if(i.length>=2){var o=parseInt(i[1],10);r.os.name=o<=7?"Mac OS X":o>=12?"macOS":"OS X"}}return r.screen.width=screen.width,r.screen.height=screen.height,r.screen.colors=screen.colorDepth,window.devicePixelRatio&&!isNaN(window.devicePixelRatio)?r.screen.dppx=window.devicePixelRatio:r.screen.dppx=1,r.websockets=!!window.WebSocket,r.lang=navigator.languages|| navigator.language,r.timestamp=(new Date).toString(),r}function printObject(e){return JSON.stringify(JSON.parse(JSON.stringify(e,Object.getOwnPropertyNames(e)))).replace(/\\'/g,"").replace(/\\n/g,"").replace(/'/g,"")}function detectAdblock(){return new window.Promise(function(t){var n=new window.Request("https://adblockanalytics.com",{method:"HEAD"});window.fetch(n).then(function(n){switch(n.status){case 200:case 301:t(!1);break;default:t(!0)}})["catch"](function(){t(!0)})})} function saveErrorOnServerIfAllowed(r){canSaveErrorOnServer()&&saveErrorOnServer(r)}function canSaveErrorOnServer(){return FRONTEND_NOTIFICATIONS_ENABLED} function saveErrorOnServer(e){var r=getSimpleBrowserReport();detectAdblock().then(function(a){var o=new window.FormData;o.append("humanReadableMessage",e.humanReadableMessage),o.append("serviceName",e.serviceName),e.error&&e.error.message&&o.append("rootCauseMessage",e.error.message),e.error&&o.append("stackTrace",e.error.stack?printObject(e.error.stack):printObject(e.error)),e.codeLocation&&o.append("codeLocation",e.codeLocation),o.append("pageUrl",window.location.href),o.append("usingAdBlock",a), o.append("browser","".concat(r.browser.name," ").concat(r.browser.version)),o.append("operatingSystem","".concat(r.os.name," ").concat(r.os.version)),r.adBlockingDetected=a,o.append("browserDetails",JSON.stringify(r,null,4)),window.fetch("/notification_servlet",{method:"POST",body:(new window.URLSearchParams(o)).toString()})})}function logError(r){window.console.error(r.humanReadableMessage,r),saveErrorOnServerIfAllowed(r)} window.bspLogger_runtimeScriptError=function(r,a){logError({humanReadableMessage:"Runtime JavaScript error occurred in internal '"+a+"' CMS backdoor script",serviceName:"Backdoor Java Script",codeLocation:"Internal Backdoor Java Script named: "+a,error:r})}; window.bspLogger_externalScriptError=function(r){logError({humanReadableMessage:"JavaScript error occurred, when loading external '"+r+"' CMS backdoor script",serviceName:"Backdoor Java Script",codeLocation:"External Backdoor Java Script named: "+r})};</script> <script>'use strict';var fontUrl;fontUrl="https://fonts.googleapis.com/css?family\x3d"+"Lato"+":300,300i,400,400i,700,700i,900,900i"+"\x26display\x3dswap";var link=document.createElement("link");link.setAttribute("href",fontUrl);var relList=link.relList;if(relList&&relList.supports("preload")){link.setAttribute("as","style");link.setAttribute("rel","preload");link.setAttribute("onload",'this.rel\x3d"stylesheet"');link.setAttribute("crossorigin","anonymous")}else link.setAttribute("rel","stylesheet");document.getElementsByTagName("head")[0].appendChild(link);</script> <script>'use strict';function unescapeHtml(html){return html.replace(/"/g,'"').replace(/'/g,"'").replace(/</g,"\x3c").replace(/>/g,"\x3e").replace(/&/g,"\x26")}window.resourceBaseUrl=unescapeHtml("https://arizent.brightspotcdn.com/resource/webpack/");</script> <script src="https://arizent.brightspotcdn.com/resource/00000192-05a5-d4ac-a1ba-e7edfc7a0000/All.min.74f96ed91e56d7db15ec1078af9e57c5.gz.js" async></script> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.4.1/jquery.min.js" onerror="window.bspLogger_externalScriptError('Google CDN Link')"></script> <script id="script_00000170-e9f4-de8a-ad78-edfc7d330000" data-name="Daily Email signup/modal_optin (Piano Legacy)">'use strict';try{(function(window){window.addEventListener("message",modalOptinHandler,false);window.tp=window.tp||[];window.tp.push(["addHandler","customEvent",function(event,b,c,d){switch(event.eventName){case "daily-email-signup":var email,params,iframeId,nlid,registration,source_url=window.location.href,submission_date=(new Date).toISOString(),obj_brand={};obj_brand["www.americanbanker.com"]="American Banker";obj_brand["www.accountingtoday.com"]="Accounting Today";obj_brand["asreport.americanbanker.com"]= "Asset Securitization Report";obj_brand["www.bondbuyer.com"]="Bond Buyer";obj_brand["www.americanbanker.com/creditunions"]="Credit Union Journal";obj_brand["www.dig-in.com"]="Digital Insurance";obj_brand["www.benefitnews.com"]="Employee Benefit News";obj_brand["www.financial-planning.com"]="Financial Planning";obj_brand["www.nationalmortgagenews.com"]="National Mortgage News";params=JSON.parse(event.params.params);iframeId=params.iframeId;if(typeof event.params.email!="undefined"&&event.params.email.length> 0)email=event.params.email;var bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)},brand;if(window.location.pathname.includes("money-management-executive"))brand=obj_brand["money-management-executive"];else if(window.location.pathname.includes("/creditunions"))brand=obj_brand["www.americanbanker.com/creditunions"];else brand=obj_brand[window.location.hostname];if(event.params.nlid)nlid=event.params.nlid;else nlid="Daily";if(event.params.registration)registration=event.params.registration; else registration=true;bt("updateUser",{email:email});var utm_params={utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")};bt("track","modal_optin",{brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url,source_type:getSourceType(),other_referrer:getOtherReferrer(),iframeId:iframeId,nlid:nlid,registration:registration});var dataLayer=window.dataLayer|| [];dataLayer.push({event:"modalOptin",modalOptinData:{sourceType:getSourceType()}});break}}]);function getOtherReferrer(){return window.sessionStorage.getItem("other_referrer")}function setOtherReferrer(){if(!window.sessionStorage.getItem("other_referrer")){var referrer=window.parent.document.referrer;window.sessionStorage.setItem("other_referrer",referrer)}}function getSourceType(){var path=window.location.pathname,homepage="/",cujhomepage="/creditunions",subscribe_RE=/\/subscribe/i,cardshow_RE= /\/list/i;if(path==homepage)return"homepage";if(path==cujhomepage)return"homepage";if(subscribe_RE.test(path))return"subscribe";if(cardshow_RE.test(path))return"cardshow";return"article"}function getCookieValue(name){var re=new RegExp(name+"\x3d([^ ;]+)");var val=window.document.cookie.match(re);return val?val[1]:null}function modalOptinHandler(e){if(!e.origin.includes("tinypass.com"))return;var eventMessage=e.data;if(eventMessage=="modal_optin")setOtherReferrer()}})(window)}catch(error){window.bspLogger_runtimeScriptError(error, "Daily Email signup/modal_optin (Piano Legacy)")};</script> <script id="script_00000191-384f-d21b-ab97-faff27290000" data-name="Piano/Omeda - NL Product Enrollment 'modal_optin'">'use strict';try{(function(window){window.tp=window.tp||[];window.tp.push(["addHandler","customEvent",function(event,b,c,d){switch(event.eventName){case "daily-email-signup":var email,brand,nlid,fName,lName,templateType,windowUrl=window.location.href,payloadData={},obj_brand={};var currentDate=new Date;obj_brand["www.americanbanker.com"]="American Banker";obj_brand["www.accountingtoday.com"]="Accounting Today";obj_brand["asreport.americanbanker.com"]="Asset Securitization Report";obj_brand["www.bondbuyer.com"]= "Bond Buyer";obj_brand["bondbuyer.com"]="Bond Buyer";obj_brand["www.dig-in.com"]="Digital Insurance";obj_brand["www.benefitnews.com"]="Employee Benefit News";obj_brand["www.financial-planning.com"]="Financial Planning";obj_brand["www.nationalmortgagenews.com"]="National Mortgage News";brand=obj_brand[window.location.hostname];if(typeof event.params.email!="undefined"&&event.params.email.length>0)email=event.params.email;if(event.params.nlid)if(event.params.nlid=="true")nlid=event.params.dailyid;else if(event.params.nlid== "false")nlid=null;else nlid=event.params.nlid;if(event.params.fname)fName=event.params.fname;else fName=null;if(event.params.lname)lName=event.params.lname;else lName=null;if(event.params.templatetype)templateType=event.params.templatetype;else templateType="piano unset";if(templateType=="Dismissible Reg")document.cookie="_pc_dismissible_reg_submission\x3dtrue;expires\x3d"+(new Date(currentDate.getTime()+5*365*24*60*60*1E3)).toGMTString()+";path\x3d/";payloadData={brand:brand,newsletter_optins:nlid, email:email,first_name:fName,last_name:lName,template_type:templateType,source_url:windowUrl,source_type:getSourceType(),utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")};var options={method:"POST",body:JSON.stringify(payloadData),headers:{"Content-Type":"application/json"}};fetch("https://5d4aa0373c0f87ef930e36fefefdcf51.m.pipedream.net/",options).then(function(response){return response.json()}).then(function(myJson){console.log(JSON.stringify(myJson))}); var dataLayer=window.dataLayer||[];dataLayer.push({event:"modalOptin",modalOptinData:payloadData});document.cookie="_pc_email_submission_capture\x3dtrue;expires\x3d"+(new Date(currentDate.getTime()+5*365*24*60*60*1E3)).toGMTString()+";path\x3d/";break}}]);function getSourceType(){var path=window.location.pathname,homepage="/",cujhomepage="/creditunions",subscribe_RE=/\/subscribe/i,cardshow_RE=/\/list/i;if(path==homepage)return"homepage";if(path==cujhomepage)return"homepage";if(subscribe_RE.test(path))return"subscribe"; if(cardshow_RE.test(path))return"cardshow";return"article"}function getCookieValue(name){var re=new RegExp(name+"\x3d([^ ;]+)");var val=window.document.cookie.match(re);return val?val[1]:null}})(window)}catch(error){window.bspLogger_runtimeScriptError(error,"Piano/Omeda - NL Product Enrollment \x26#x27;modal_optin\x26#x27;")};</script> <script id="script_00000171-562c-d1cc-a573-5f2c86e60000" data-name="Video Action Tracker">'use strict';try{(function(window){document.addEventListener("DOMContentLoaded",function(){var selector="ps-html5player";var videoPlayer=document.querySelector(selector);if(!videoPlayer)return;var video=videoPlayer.querySelector("video");if(video){video.addEventListener("canplay",actionHandler,false);video.addEventListener("play",actionHandler,false);video.addEventListener("pause",actionHandler,false);video.addEventListener("ended",actionHandler,false);video.addEventListener("stalled",actionHandler, false);video.addEventListener("error",actionHandler,false)}function actionHandler(e){var videoEvent=e,action=getVideoAction(videoEvent.type),isInteractionHit=action=="play"||action=="pause",eventName="videoAction",id,title,obj,dataLayer;id=videoPlayer.dataset.videoId;title=videoPlayer.dataset.videoTitle||document.querySelector(".VideoPage-headline").innerText;obj={event:eventName,videoActionData:{id:id,title:title,action:action,nonInteractionHit:!isInteractionHit}};dataLayer=window.dataLayer||[]; dataLayer.push(obj)}function getVideoAction(eventType){var action;switch(eventType){case "canplay":action="Video Load";break;case "play":action="Video Play";break;case "pause":action="Video Pause";break;case "ended":action="Video End";break;case "error":action="Error";break}return action}},false)})(window)}catch(error){window.bspLogger_runtimeScriptError(error,"Video Action Tracker")};</script> <script id="script_00000171-60b8-d517-ad77-fcf8ec420000" data-name="Audio Action Tracker">'use strict';try{(function(window){document.addEventListener("DOMContentLoaded",audioActionListener,false);function audioActionListener(){var eventList=["play","pause","ended","stalled"];document.querySelectorAll("audio").forEach(function(audio){eventList.forEach(function(event){audio.addEventListener(event,function(){dataLayerPush(getEventData(event,audio))})})})}function dataLayerPush(obj){if(typeof obj!="object")return;var dl=window.dataLayer||[];dl.push(obj)}function getEventData(eventType,audio){if(typeof eventType!= "string")return;var isInteractionHit=eventType=="play"||eventType=="pause",currentSrc=audio.currentSrc,sourceArr=currentSrc.split("/"),title=sourceArr.pop(),id=sourceArr.pop(),percentPlayed=getPercentPlayed(audio);return{"event":"audioAction","audioActionData":{"id":id,"title":title,"action":eventType,"percentPlayed":percentPlayed,"nonInteractionHit":!isInteractionHit}}}function getPercentPlayed(audio){var ppp=(audio.currentTime/audio.duration*100).toFixed(2);return ppp}})(window)}catch(error){window.bspLogger_runtimeScriptError(error, "Audio Action Tracker")};</script> <script id="script_00000173-c4b9-d64c-a9f7-c5bd9b420000" data-name="Pause Video on LoginRequired">'use strict';try{(function(window){window.addEventListener("message",handlePianoMessage,false);function handlePianoMessage(event){var regex=/tinypass.com/;if(!event.origin.match(regex))return;try{var data=JSON.parse(event.data);var isLeadersHardgate=data.event=="leaders_hardgate";if(isLeadersHardgate){var video=document.querySelector("video");if(video)video.pause()}}catch(e){console.info(e)}}})(window)}catch(error){window.bspLogger_runtimeScriptError(error,"Pause Video on LoginRequired")};</script> <script id="script_0000017b-0dad-df23-a57b-3faf5b020000" data-name="NPS Survey Event Handler JS">'use strict';try{tp=window.tp||[];tp.push(["addHandler","customEvent",function(event,b,c,d){switch(event.eventName){case "nps-survey":var email="";var params;var iframeId;var link;params=JSON.parse(event.params.params);iframeId=params.iframeId;link=event.params.link;if(typeof event.params.email!="undefined"&&event.params.email.length>0){email=event.params.email;tp.offer.close();window.open(link+encodeURIComponent(email)).focus()}else tp.offer.close()}}])}catch(error){window.bspLogger_runtimeScriptError(error, "NPS Survey Event Handler JS")};</script> <script id="script_0000018d-623e-d533-a5bf-eebf900d0000" data-name="Submit Button Event Handler">'use strict';try{tp=window.tp||[];function getCookieValue(name){var re=new RegExp(name+"\x3d([^ ;]+)");var val=window.document.cookie.match(re);return val?val[1]:null}tp.push(["addHandler","checkoutCustomEvent",function(event){switch(event.eventName){case "finishRegOnboarding":console.log("reg onboarding");var email,params,brand,utm_params={utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")}, source_url=window.location.href,submission_date=(new Date).toISOString(),obj_brand={};if(typeof event.params.email!="undefined"&&event.params.email.length>0)email=event.params.email;params=JSON.parse(event.params.params);obj_brand["www.americanbanker.com"]="American Banker";obj_brand["www.accountingtoday.com"]="Accounting Today";obj_brand["asreport.americanbanker.com"]="Asset Securitization Report";obj_brand["www.bondbuyer.com"]="Bond Buyer";obj_brand["www.dig-in.com"]="Digital Insurance";obj_brand["www.benefitnews.com"]= "Employee Benefit News";obj_brand["www.financial-planning.com"]="Financial Planning";obj_brand["www.nationalmortgagenews.com"]="National Mortgage News";brand=obj_brand[window.location.hostname];var updateUserData,eventObj,topicsArr=[];if(brand==="American Banker"&&email){updateUserData={email:email,"pref_topic_ab":topicsArr};eventObj={"pref_topic_ab":topicsArr,source:"regonboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.technology=== "true")topicsArr.push({"name":"Technology","id":"00000151-16d0-def7-a1db-97f024f70000"});if(event.params.regulationandcompliance==="true")topicsArr.push({"name":"Regulation and compliance","id":"0000017b-3fa7-d076-a9fb-bfe797fc0001"});if(event.params.commercialbanking==="true")topicsArr.push({"name":"Commercial banking","id":"00000157-6bd8-dfbe-a35f-ffdc371e0000"});if(event.params.industrynews==="true")topicsArr.push({"name":"Industry News","id":"0000017b-1c7f-df23-a57b-3eff0f660000"});if(event.params.digitalbanking=== "true")topicsArr.push({"name":"Digital banking","id":"00000156-32eb-de20-a356-7febb8500000"});if(event.params.fintech==="true")topicsArr.push({"name":"Fintech","id":"00000154-0af3-d9ec-a7f4-2eff9ef10000"});if(event.params.dailynl==="true"){eventObj.nl_ab_daily_briefing="t";updateUserData.nl_ab_daily_briefing="t"}if(event.params.technologynl==="true"){eventObj.nl_ab_technology_daily="t";updateUserData.nl_ab_technology_daily="t"}if(event.params.regulationnl==="true"){eventObj.nl_ab_regulation="t";updateUserData.nl_ab_regulation= "t"}if(event.params.bankthinknl==="true"){eventObj.nl_ab_bankthink="t";updateUserData.nl_ab_bankthink="t"}if(event.params.communitybankingnl==="true"){eventObj.nl_ab_community_banking="t";updateUserData.nl_ab_community_banking="t"}if(event.params.bestoftheweeknl==="true"){eventObj.nl_ab_best_of_the_week="t";updateUserData.nl_ab_best_of_the_week="t"}}else if(brand==="Accounting Today"&&email){updateUserData={email:email,"pref_topic_act":topicsArr};eventObj={"pref_topic_act":topicsArr,source:"regonboarding", brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.tax==="true")topicsArr.push({"name":"Tax","id":"00000153-a96f-dba7-afd7-af7f9b790000"});if(event.params.technology==="true")topicsArr.push({"name":"Technology","id":"00000151-16d0-def7-a1db-97f024f70000"});if(event.params.accountingstandards==="true")topicsArr.push({"name":"Accounting standards","id":"00000157-7be0-df4e-a557-7ff296b80000"});if(event.params.accountingeducation==="true")topicsArr.push({"name":"Accounting education", "id":"00000153-f1e7-dd48-a953-f1ffaf400000"});if(event.params.irs==="true")topicsArr.push({"name":"IRS","id":"00000150-f36d-d7b7-a5f2-fbed60ad0000"});if(event.params.taxpreparation==="true")topicsArr.push({"name":"Tax preparation","id":"00000154-0baf-d9ec-a7f4-2fff06ce0000"});if(event.params.accountingtechnologynl==="true"){eventObj.nl_act_accounting_technology="t";updateUserData.nl_act_accounting_technology="t"}if(event.params.taxprotodaynl==="true"){eventObj.nl_act_tax_practice="t";updateUserData.nl_act_tax_practice= "t"}if(event.params.auditaccountingnl==="true"){eventObj.nl_act_audit_accounting="t";updateUserData.nl_act_audit_accounting="t"}if(event.params.bestoftheweeknl==="true"){eventObj.nl_act_best_of_the_week="t";updateUserData.nl_act_best_of_the_week="t"}if(event.params.irswatchnl==="true"){eventObj.nl_act_irs_watch_ato="t";updateUserData.nl_act_irs_watch_ato="t"}if(event.params.dailynl==="true"){eventObj.nl_act_daily="t";updateUserData.nl_act_daily="t"}}else if(brand==="Bond Buyer"&&email){updateUserData= {email:email,"pref_topic_bb":topicsArr};eventObj={"pref_topic_bb":topicsArr,source:"regonboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.publicfinance==="true")topicsArr.push({"name":"Public finance","id":"0000015b-2692-dace-a7df-ffff3d9b0000"});if(event.params.politicspolicy==="true")topicsArr.push({"name":"Politics and policy","id":"0000017b-3faa-ddc4-adfb-3fffd14c0000"});if(event.params.regulationcompliance==="true")topicsArr.push({"name":"Regulation and compliance", "id":"0000017b-3fa7-d076-a9fb-bfe797fc0001"});if(event.params.tax==="true")topicsArr.push({"name":"Tax","id":"00000153-a96f-dba7-afd7-af7f9b790000"});if(event.params.careermoves==="true")topicsArr.push({"name":"Career moves","id":"00000151-16d0-def7-a1db-97f03ca80000"});if(event.params.technology==="true")topicsArr.push({"name":"Technology","id":"00000151-16d0-def7-a1db-97f024f70000"});if(event.params.top10nl==="true"){eventObj.nl_bb_weekend="t";updateUserData.nl_bb_weekend="t"}if(event.params.breakingnewsnl=== "true"){eventObj.nl_bb_breaking_news="t";updateUserData.nl_bb_breaking_news="t"}if(event.params.pmrnl==="true"){eventObj.nl_bb_primary_market_report="t";updateUserData.nl_bb_primary_market_report="t"}if(event.params.intradaynl==="true"){eventObj.nl_bb_intraday="t";updateUserData.nl_bb_intraday="t"}if(event.params.dailynl==="true"){eventObj.nl_bb_daily_briefing="t";updateUserData.nl_bb_daily_briefing="t"}}else if(brand==="Digital Insurance"&&email){updateUserData={email:email,"pref_topic_digin":topicsArr}; eventObj={"pref_topic_digin":topicsArr,source:"regonboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.artificialintelligence==="true")topicsArr.push({"name":"Artificial intelligence","id":"00000157-0f79-d9a8-a5d7-ff7d1e2d0000"});if(event.params.insurtech==="true")topicsArr.push({"name":"Insurtech","id":"0000015a-4250-d1f4-a57e-d2f9cd750000"});if(event.params.customerexperience==="true")topicsArr.push({"name":"Customer experience","id":"0000015a-1e5a-d680-a75b-3e7a945f0000"}); if(event.params.propertyandcasualtyinsurance==="true")topicsArr.push({"name":"Property and casualty insurance","id":"0000015a-1e42-de34-a3de-de7624b10001"});if(event.params.commercialinsurance==="true")topicsArr.push({"name":"Commercial insurance","id":"0000017b-3fbd-df72-a17b-3fbdf4050000"});if(event.params.distribution==="true")topicsArr.push({"name":"Distribution","id":"0000017f-98c1-d6da-a1ff-d9dd43ed0000"});if(event.params.insurtechnl==="true"){eventObj.nl_digin_insurtech="t";updateUserData.nl_digin_insurtech= "t"}if(event.params.breakingnewsnl==="true"){eventObj.nl_digin_breaking_news="t";updateUserData.nl_digin_breaking_news="t"}if(event.params.voicesnl==="true"){eventObj.nl_digin_voices="t";updateUserData.nl_digin_voices="t"}if(event.params.thedignl==="true"){eventObj.nl_digin_thedig="t";updateUserData.nl_digin_thedig="t"}if(event.params.weekendupdatenl==="true"){eventObj.nl_digin_weekend_update="t";updateUserData.nl_digin_weekend_update="t"}if(event.params.dailynl==="true"){eventObj.nl_digin_morning_briefing= "t";updateUserData.nl_digin_morning_briefing="t"}}else if(brand==="Financial Planning"&&email){updateUserData={email:email,"pref_topic_fp":topicsArr};eventObj={"pref_topic_fp":topicsArr,source:"regonboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.wealthmanagement==="true")topicsArr.push({"name":"Wealth management","id":"00000153-a958-dba7-afd7-af7dd3210000"});if(event.params.retirement==="true")topicsArr.push({"name":"Retirement", "id":"0000017b-3f9c-ddc4-adfb-3ffd67560000"});if(event.params.investmentstrategies==="true")topicsArr.push({"name":"Investment strategies","id":"00000153-7b41-d15a-abd7-ffffceaa0000"});if(event.params.portfoliomanagement==="true")topicsArr.push({"name":"Portfolio management","id":"00000155-bc51-d116-a57d-bdfd695a0000"});if(event.params.tax==="true")topicsArr.push({"name":"Tax","id":"00000153-a96f-dba7-afd7-af7f9b790000"});if(event.params.practiceandclientmanagement==="true")topicsArr.push({"name":"Practice and Client Management", "id":"0000017b-3fc6-df53-a3ff-3fce4fcf0000"});if(event.params.bestoftheweeknl==="true"){eventObj.nl_fp_best_of_the_week="t";updateUserData.nl_fp_best_of_the_week="t"}if(event.params.wallstreetinsidernl==="true"){eventObj.nl_fp_wallstreet_insider="t";updateUserData.nl_fp_wallstreet_insider="t"}if(event.params.taxnl==="true"){eventObj.nl_fp_tax_tuesday="t";updateUserData.nl_fp_tax_tuesday="t"}if(event.params.wealthtechnl==="true"){eventObj.nl_fp_wealthtech="t";updateUserData.nl_fp_wealthtech="t"}if(event.params.retirementnl=== "true"){eventObj.nl_fp_retirement="t";updateUserData.nl_fp_retirement="t"}if(event.params.dailynl==="true"){eventObj.nl_fp_daily="t";updateUserData.nl_fp_daily="t"}}else if(brand==="National Mortgage News"&&email){updateUserData={email:email,"pref_topic_nmn":topicsArr};eventObj={"pref_topic_nmn":topicsArr,source:"regonboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.mortgages==="true")topicsArr.push({"name":"Mortgages","id":"00000156-3307-d6ab-aff7-fb57bc6e0000"}); if(event.params.housingmarkets==="true")topicsArr.push({"name":"Housing markets","id":"0000015d-6698-d5f8-ad5d-e7ff98710000"});if(event.params.industrynews==="true")topicsArr.push({"name":"Industry News","id":"0000017b-1c7f-df23-a57b-3eff0f660000"});if(event.params.mortgageorigination==="true")topicsArr.push({"name":"Mortgage originations","id":"00000157-6c12-da8e-a557-ec13f3940000"});if(event.params.regulationandcompliance==="true")topicsArr.push({"name":"Regulation and compliance","id":"0000017b-3fa7-d076-a9fb-bfe797fc0001"}); if(event.params.technology==="true")topicsArr.push({"name":"Technology","id":"00000151-16d0-def7-a1db-97f024f70000"});if(event.params.breakingnl==="true"){eventObj.nl_nmn_breaking_news="t";updateUserData.nl_nmn_breaking_news="t"}if(event.params.originationnl==="true"){eventObj.nl_nmn_origination_news="t";updateUserData.nl_nmn_origination_news="t"}if(event.params.intradaynl==="true"){eventObj.nl_nmn_intraday_1="t";updateUserData.nl_nmn_intraday_1="t"}if(event.params.servicingnl==="true"){eventObj.nl_nmn_mortgage_servicing_news= "t";updateUserData.nl_nmn_mortgage_servicing_news="t"}if(event.params.technologynl==="true"){eventObj.nl_nmn_mortgage_technology="t";updateUserData.nl_nmn_mortgage_technology="t"}if(event.params.dailynl==="true"){eventObj.nl_nmn_daily_briefing="t";updateUserData.nl_nmn_daily_briefing="t"}}bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)};bt("updateUser",updateUserData);bt("track","preference_update_new",eventObj);tp.offer.close();var currentDate=new Date;document.cookie="_pc_qualified_content_rec\x3dtrue;expires\x3d"+ (new Date(currentDate.getTime()+8*3600*1E3)).toGMTString()+";path\x3d/";break}}])}catch(error){window.bspLogger_runtimeScriptError(error,"Submit Button Event Handler")};</script> <script id="script_0000018e-66cd-d4b2-ab9e-7eed40320000" data-name="Submit Button Event Handler - Piano Custom Field Update">'use strict';try{tp.push(["addHandler","checkoutCustomEvent",function(event){var tp=window.tp||[];switch(event.eventName){case "submitRegOnboarding":var pianoUID=tp.pianoId.getUser().uid;var pianoAID=tp.aid;var pianoToken=tp.pianoId.getToken();var pianoRequest="https://api.piano.io/id/api/v1/identity/userinfo?aid\x3d"+pianoAID+"\x26access_token\x3d"+pianoToken+"\x26lang\x3den_US";var formName,customFieldValueObj,whitelistTemplateID;if(pianoAID=="XUnXNMUrFF"){whitelistTemplateID="OTSU5FYTNMV2";formName= "ab_nl_sign_up";customFieldValueObj=[{"field_name":"nl_ab_daily_briefing","value":event.params.dailynl},{"field_name":"nl_ab_technology_daily","value":event.params.technologynl},{"field_name":"nl_ab_regulation","value":event.params.regulationnl},{"field_name":"nl_ab_bankthink","value":event.params.bankthinknl},{"field_name":"nl_ab_community_banking","value":event.params.communitybankingnl},{"field_name":"nl_ab_best_of_the_week","value":event.params.bestoftheweeknl}]}if(pianoAID=="BOmg9kapee"){whitelistTemplateID= "OTVLIR47O9LW";formName="act_nl_sign_up";customFieldValueObj=[{"field_name":"nl_act_daily","value":event.params.dailynl},{"field_name":"nl_act_accounting_technology","value":event.params.accountingtechnologynl},{"field_name":"nl_act_tax_practice","value":event.params.taxprotodaynl},{"field_name":"nl_act_audit_accounting","value":event.params.auditaccountingnl},{"field_name":"nl_act_best_of_the_week","value":event.params.bestoftheweeknl},{"field_name":"nl_act_irs_watch_ato","value":event.params.irswatchnl}]}if(pianoAID== "hVbxdmwrN6"){whitelistTemplateID="OTKMTF8A7VYH";formName="asr_nl_sign_up";customFieldValueObj=[{"field_name":"nl_asr_daily","value":event.params.dailynl},{"field_name":"nl_asr_breaking_news","value":event.params.breakingnewsnl}]}if(pianoAID=="x2vmB6Jdyn"){whitelistTemplateID="OTN2LBI8WUPY";formName="bb_nl_sign_up";customFieldValueObj=[{"field_name":"nl_bb_daily_briefing","value":event.params.dailynl},{"field_name":"nl_bb_breaking_news","value":event.params.breakingnewsnl},{"field_name":"nl_bb_primary_market_report", "value":event.params.pmrnl},{"field_name":"nl_bb_weekend","value":event.params.top10nl},{"field_name":"nl_bb_intraday","value":event.params.intradaynl}]}if(pianoAID=="N8sydUSDcX"){whitelistTemplateID="OTO1BDPA3PH9";formName="dig_nl_sign_up";customFieldValueObj=[{"field_name":"nl_digin_morning_briefing","value":event.params.dailynl},{"field_name":"nl_digin_voices","value":event.params.voicesnl},{"field_name":"nl_digin_weekend_update","value":event.params.weekendupdatenl},{"field_name":"nl_digin_insurtech", "value":event.params.insurtechnl},{"field_name":"nl_digin_thedig","value":event.params.thedignl},{"field_name":"nl_digin_breaking_news","value":event.params.breakingnewsnl}]}if(pianoAID=="t7vpsMsOZy"){whitelistTemplateID="OTD1UGLQUMU5";formName="ebn_nl_sign_up";customFieldValueObj=[{"field_name":"nl_ebn_first_look","value":event.params.dailynl},{"field_name":"nl_ebn_adviser_first_look","value":event.params.adviserfirstlook},{"field_name":"nl_ebn_best_of_the_week","value":event.params.bestof},{"field_name":"nl_ebn_dig_hr", "value":event.params.dighr},{"field_name":"nl_ebn_new_retirement","value":event.params.retirement},{"field_name":"nl_ebn_views","value":event.params.views}]}if(pianoAID=="RXUl28joTX"){whitelistTemplateID="OTWOPAJPP0WH";formName="fp_nl_sign_up";customFieldValueObj=[{"field_name":"nl_fp_daily","value":event.params.dailynl},{"field_name":"nl_fp_best_of_the_week","value":event.params.bestoftheweeknl},{"field_name":"nl_fp_wallstreet_insider","value":event.params.wallstreetinsidernl},{"field_name":"nl_fp_tax_tuesday", "value":event.params.taxnl},{"field_name":"nl_fp_wealthtech","value":event.params.wealthtechnl},{"field_name":"nl_fp_retirement","value":event.params.retirementnl}]}if(pianoAID=="DqBrRoNVmq"){whitelistTemplateID="OTZPXV5N029M";formName="nmn_nl_sign_up";customFieldValueObj=[{"field_name":"nl_nmn_daily_briefing","value":event.params.dailynl},{"field_name":"nl_nmn_mortgage_technology","value":event.params.technologynl},{"field_name":"nl_nmn_origination_news","value":event.params.originationnl},{"field_name":"nl_nmn_intraday_1", "value":event.params.intradaynl},{"field_name":"nl_nmn_mortgage_servicing_news","value":event.params.servicingnl},{"field_name":"nl_nmn_breaking_news","value":event.params.breakingnl}]}fetch(pianoRequest,{method:"PUT",headers:{"Content-Type":"application/json; charset\x3dUTF-8"},body:JSON.stringify({"uid":pianoUID,"form_name":formName,"custom_field_values":customFieldValueObj})});tp.offer.close();tp.template.show({templateId:whitelistTemplateID});break}}])}catch(error){window.bspLogger_runtimeScriptError(error, "Submit Button Event Handler - Piano Custom Field Update")};</script> <script id="script_0000018f-bff5-d679-a3ff-fffd91f30000" data-name="SSO Parser">'use strict';try{window.addEventListener("sso",function(event){console.log("sso event:",event);var pianoUID=tp.pianoId.getUser().uid;var pianoAID=tp.aid;var pianoToken=tp.pianoId.getToken();var pianoRequest="https://api.piano.io/id/api/v1/identity/userinfo?aid\x3d"+pianoAID+"\x26access_token\x3d"+pianoToken+"\x26lang\x3den_US";var customFieldValueObj;if(pianoAID=="XUnXNMUrFF")customFieldValueObj=[{"field_name":"ab_sso_signup","value":event.detail.isSso}];if(pianoAID=="BOmg9kapee")customFieldValueObj= [{"field_name":"act_sso_signup","value":event.detail.isSso}];if(pianoAID=="x2vmB6Jdyn")customFieldValueObj=[{"field_name":"bb_sso_signup","value":event.detail.isSso}];if(pianoAID=="N8sydUSDcX")customFieldValueObj=[{"field_name":"dig_sso_signup","value":event.detail.isSso}];if(pianoAID=="t7vpsMsOZy")customFieldValueObj=[{"field_name":"ebn_sso_signup","value":event.detail.isSso}];if(pianoAID=="RXUl28joTX")customFieldValueObj=[{"field_name":"fp_sso_signup","value":event.detail.isSso}];if(pianoAID=="DqBrRoNVmq")customFieldValueObj= [{"field_name":"nmn_sso_signup","value":event.detail.isSso}];fetch(pianoRequest,{method:"PUT",headers:{"Content-Type":"application/json; charset\x3dUTF-8"},body:JSON.stringify({"uid":pianoUID,"form_name":"sso_status","custom_field_values":customFieldValueObj})})})}catch(error){window.bspLogger_runtimeScriptError(error,"SSO Parser")};</script> <script id="script_00000192-fd64-d066-a3d3-ff7619f00000" data-name="Piano JS - Site License Contract Copy Link Global Handler">'use strict';try{tp.push(["addHandler","customEvent",function(event){if(event.eventName.includes("siteLicenseCopyLink-")){var siteLicenseContractId=event.eventName.split("-")[1];var siteHostname=window.location.hostname;navigator.clipboard.writeText("https://"+siteHostname+"/site-license-redemption?contractid\x3d"+siteLicenseContractId)}}])}catch(error){window.bspLogger_runtimeScriptError(error,"Piano JS - Site License Contract Copy Link Global Handler")};</script> <script id="script_00000175-654d-d5f0-affd-f74fe1880000" data-name="LoginSuccess Event Handler - Delayed Refresh">'use strict';try{tp=window.tp||[];window.addEventListener("message",function(e){if(e.data=="wideRegister")tp.pianoId.show({screen:"register",width:"700"})})}catch(error){window.bspLogger_runtimeScriptError(error,"LoginSuccess Event Handler - Delayed Refresh")};</script> <script id="script_00000177-d5f6-d9e4-a777-ddfe774c0000" data-name="Research Report: index page - CMS triggered piano checkout">'use strict';try{function openPianoOffer(){var tp=window.tp||[];tp.offer.show({offerId:"OF8EWNI3AOPJ",termId:"TMUUB2RQQQI5"})}}catch(error){window.bspLogger_runtimeScriptError(error,"Research Report: index page - CMS triggered piano checkout")};</script> <script id="script_0000017a-5dcc-da9c-a1fa-5ddf230f0000" data-name="Newsletter Checkbox Script - Insurtech + The Dig JS">'use strict';try{var tp=window.tp||[];tp.push(["addHandler","customEvent",function(event,b,c,d){switch(event.eventName){case "checkbox-email-signup":var obj_brand={};obj_brand["ab.uat.serial2.source-media.psdops.com"]="American Banker Dev";obj_brand["ebn.uat.serial2.source-media.psdops.com"]="EBN Dev";obj_brand["www.americanbanker.com"]="American Banker";obj_brand["www.accountingtoday.com"]="Accounting Today";obj_brand["asreport.americanbanker.com"]="Asset Securitization Report";obj_brand["bic.financial-planning.com"]= "Bank Investment Consultant";obj_brand["www.bondbuyer.com"]="Bond Buyer";obj_brand["www.americanbanker.com/creditunions"]="Credit Union Journal";obj_brand["www.dig-in.com"]="Digital Insurance";obj_brand["www.employeebenefitadviser.com"]="Employee Benefit Adviser";obj_brand["www.benefitnews.com"]="Employee Benefit News";obj_brand["www.financial-planning.com"]="Financial Planning";obj_brand["www.themiddlemarket.com"]="Mergers \x26 Acquisitions";obj_brand["money-management-executive"]="Money Management Executive"; obj_brand["www.nationalmortgagenews.com"]="National Mortgage News";obj_brand["onwallstreet.financial-planning.com"]="On Wall Street";obj_brand["www.paymentssource.com"]="PaymentsSource";obj_brand["www.taxprotoday.com"]="Tax Pro Today";var bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)},brand;if(location.pathname.includes("money-management-executive"))brand=obj_brand["money-management-executive"];else if(location.pathname.includes("/creditunions"))brand=obj_brand["www.americanbanker.com/creditunions"]; else brand=obj_brand[location.hostname];var insurtech,thedig;if(event.params.insurtech)insurtech="t";else insurtech="f";if(event.params.thedig)thedig="t";else thedig="f";var newsletter_digin=[{"insurtech":insurtech,"thedig":thedig}];bt("updateUser",{email:getPianoUserEmail(),newsletter_digin:newsletter_digin});console.log("ZETA: User is identified to Zeta as user_id "+getPianoUserEmail());bt("track","preference_update",{source:"Checkbox Modal",newsletter_digin:newsletter_digin,brand:brand});console.log("ZETA: Track Preference Update event submission for "+ getPianoUserEmail())}}]);function getPianoUserEmail(){var tp=window.tp||[];var isValidUser=false;var user={};if(tp.user)isValidUser=tp.user.isUserValid();if(isValidUser&&tp.pianoId){user=tp.pianoId.getUser();return user.email}}}catch(error){window.bspLogger_runtimeScriptError(error,"Newsletter Checkbox Script - Insurtech + The Dig JS")};</script> <script id="script_00000181-3b4b-d687-a5ad-3fcf0a200000" data-name="Piano In-Line Gating: Scripts">'use strict';try{(function(window){window.contentGating=window.contentGating||{};contentGating.ungate=false;contentGating.isGated=false;window.tp=window.tp||[];window.dataLayer=window.dataLayer||[];document.addEventListener("DOMContentLoaded",function(event){try{initAccessControl()}catch(e){console.log("Error in Inline-gate");console.info(e)}});function initAccessControl(){viewController();addUngateEventListener();addRegisterDisplayedHandler();addLoginSuccessEventListener();addFreeArticleUsageEventListener()} function viewController(){var isShowContent=shouldUserHaveAccess();if(contentGating.isGated&&!isShowContent)return;var contentViews=document.querySelectorAll(".inline-gate ~ *:not([data-type\x3d'polar'])");contentViews.forEach(function(contentView){contentView.classList.toggle("inline-gated",!isShowContent)});if(isShowContent){var gateViews=document.querySelectorAll(".inline-gate");gateViews.forEach(function(gateView){gateView.classList.toggle("inline-gated",isShowContent)})}contentGating.isGated= !isShowContent;dataLayer.push({event:"".concat(isShowContent?"contentUnGated":"contentGated")})}function registrationConfirmation(loginData){var defaultConfirmationModalId="OTIMIGIVN1D6";tp.template.show({templateId:defaultConfirmationModalId,showCloseButton:false})}function addLoginSuccessEventListener(){tp.push(["addHandler","loginSuccess",gateController])}function gateController(loginData){if(loginData&&loginData.registration)if(!isSubscribePage()){tp.offer.close();tp.experience.execute();setTimeout(function(){registrationConfirmation(loginData)}, "1000");dataLayer.push({event:"freeAccountCreated"});return viewController()}if(!isSubscribePage()){tp.offer.close();tp.experience.execute();viewController()}}function addFreeArticleUsageEventListener(){tp.push(["addHandler","showTemplate",trackFreeArticleUsage])}function trackFreeArticleUsage(templateParams){var activeMeters=templateParams&&templateParams.activeMeters;if(activeMeters&&!activeMeters.viewsLeft)if(!shouldUserHaveAccess())dataLayer.push({event:"freeArticleUsed"})}function shouldUserHaveAccess(){var previouslyHadAccess= false;var accessedURLs=sessionStorage.getItem("accessedURLs");if(accessedURLs){accessedURLs=JSON.parse(accessedURLs);previouslyHadAccess=accessedURLs.includes(location.pathname)}return previouslyHadAccess||contentGating.ungate}function addUngateEventListener(){window.addEventListener("ungate",function(){contentGating.ungate=true;viewController();trackUngatedPageViews()})}function addRegisterDisplayedHandler(){tp.push(["addHandler","registerDisplayed",function(params){if(!isSubscribePage())dataLayer.push({event:"freeAccountInitiated"})}])} function isSubscribePage(){if(window.location.pathname.indexOf("subscribe")!==-1)return window.location.pathname.indexOf("subscribe")!==-1}function trackUngatedPageViews(){var accessedURLs=sessionStorage.getItem("accessedURLs");if(accessedURLs){accessedURLs=JSON.parse(accessedURLs);setAccessedURLs(accessedURLs)}else{accessedURLs=[];setAccessedURLs(accessedURLs)}}function setAccessedURLs(accessedURLs){accessedURLs.push(location.pathname);sessionStorage.setItem("accessedURLs",JSON.stringify(accessedURLs))} })(window)}catch(error){window.bspLogger_runtimeScriptError(error,"Piano In-Line Gating: Scripts")};</script> <script id="script_00000187-492c-d81f-a187-dbac60230000" data-name="Preference Onboarding JS">'use strict';try{tp=window.tp||[];var url_params,return_url,data;var interestTemplateId="OTYPP2A66TNS";var newsletterTemplateId="OTJWAVMED111";var confirmationTemplateId="OTJLW4TEZJBA";function getCookieValue(name){var re=new RegExp(name+"\x3d([^ ;]+)");var val=window.document.cookie.match(re);return val?val[1]:null}tp.push(["addHandler","checkoutCustomEvent",function(event){var userData,newsletters,bt,topicsArr,email,source_url,submission_date,utm_params,brand;switch(event.eventName){case "startStandardOnboarding":tp.offer.close(); userData=tp.pianoId.getUser();tp.push(["setCustomVariable","userAccessTier","Standard"]);tp.push(["setCustomVariable","userPianoId",userData.uid]);setTimeout(function(){tp.template.show({"templateId":interestTemplateId})},"1000");break;case "startPremiumOnboarding":tp.offer.close();userData=tp.pianoId.getUser();tp.push(["setCustomVariable","userAccessTier","Premium"]);tp.push(["setCustomVariable","userPianoId",userData.uid]);setTimeout(function(){tp.template.show({"templateId":interestTemplateId})}, "1000");break;case "submitTopics":source_url=window.location.href;submission_date=(new Date).toISOString();brand="Digital Insurance";utm_params={utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")};topicsArr=[];if(event.params.email){email=event.params.email;if(event.params.artificialintelligence==="true")topicsArr.push({"name":"Artificial intelligence","id":"00000157-0f79-d9a8-a5d7-ff7d1e2d0000"}); if(event.params.commercialinsurance==="true")topicsArr.push({"name":"Commercial insurance","id":"0000017b-3fbd-df72-a17b-3fbdf4050000"});if(event.params.customerexperience==="true")topicsArr.push({"name":"Customer experience","id":"0000015a-1e5a-d680-a75b-3e7a945f0000"});if(event.params.distribution==="true")topicsArr.push({"name":"Distribution","id":"0000017f-98c1-d6da-a1ff-d9dd43ed0000"});if(event.params.insurtech==="true")topicsArr.push({"name":"Insurtech","id":"0000015a-4250-d1f4-a57e-d2f9cd750000"}); if(event.params.lifeinsurance==="true")topicsArr.push({"name":"Life insurance","id":"00000151-16d0-def7-a1db-97f024790001"});if(event.params.propertyandcasualtyinsurance==="true")topicsArr.push({"name":"Property and casualty insurance","id":"0000015a-1e42-de34-a3de-de7624b10001"});if(event.params.telematics==="true")topicsArr.push({"name":"Telematics","id":"0000015a-1e62-de34-a3de-de7600120000"});if(event.params.workforcemanagement==="true")topicsArr.push({"name":"Workforce management","id":"00000151-16d0-def7-a1db-97f024240000"}); bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)};bt("updateUser",{email:email,"pref_topic_digin":topicsArr});bt("track","preference_update_new",{"pref_topic_digin":topicsArr,source:"onboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url});tp.offer.close();setTimeout(function(){tp.template.show({"templateId":newsletterTemplateId})},"1000")}break;case "completeSubmitTopics":source_url=window.location.href;submission_date=(new Date).toISOString(); brand="Digital Insurance";utm_params={utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")};topicsArr=[];if(event.params.email){email=event.params.email;if(event.params.artificialintelligence==="true")topicsArr.push({"name":"Artificial intelligence","id":"00000157-0f79-d9a8-a5d7-ff7d1e2d0000"});if(event.params.commercialinsurance==="true")topicsArr.push({"name":"Commercial insurance", "id":"0000017b-3fbd-df72-a17b-3fbdf4050000"});if(event.params.customerexperience==="true")topicsArr.push({"name":"Customer experience","id":"0000015a-1e5a-d680-a75b-3e7a945f0000"});if(event.params.distribution==="true")topicsArr.push({"name":"Distribution","id":"0000017f-98c1-d6da-a1ff-d9dd43ed0000"});if(event.params.insurtech==="true")topicsArr.push({"name":"Insurtech","id":"0000015a-4250-d1f4-a57e-d2f9cd750000"});if(event.params.lifeinsurance==="true")topicsArr.push({"name":"Life insurance","id":"00000151-16d0-def7-a1db-97f024790001"}); if(event.params.propertyandcasualtyinsurance==="true")topicsArr.push({"name":"Property and casualty insurance","id":"0000015a-1e42-de34-a3de-de7624b10001"});if(event.params.telematics==="true")topicsArr.push({"name":"Telematics","id":"0000015a-1e62-de34-a3de-de7600120000"});if(event.params.workforcemanagement==="true")topicsArr.push({"name":"Workforce management","id":"00000151-16d0-def7-a1db-97f024240000"});bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)};bt("updateUser",{email:email, "pref_topic_digin":topicsArr});bt("track","preference_update_new",{"pref_topic_digin":topicsArr,source:"on-site",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url});tp.offer.close();setTimeout(function(){tp.template.show({"templateId":confirmationTemplateId})},"1000")}break;case "submitNewsletters":source_url=window.location.href;submission_date=(new Date).toISOString();brand="Digital Insurance";utm_params={utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"), utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")};data={};newsletters={source:"onboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.email){email=event.params.email;if(event.params.weekendupdate){newsletters.nl_digin_weekend_update="t";data.nl_digin_weekend_update="t"}if(event.params.voices){newsletters.nl_digin_voices="t";data.nl_digin_voices="t"}if(event.params.thedig){newsletters.nl_digin_thedig= "t";data.nl_digin_thedig="t"}if(event.params.insurtech){newsletters.nl_digin_insurtech="t";data.nl_digin_insurtech="t"}if(event.params.trending){newsletters.nl_digin_trending="t";data.nl_digin_trending="t"}if(event.params.breakingnews){newsletters.nl_digin_breaking_news="t";data.nl_digin_breaking_news="t"}data.email=email;bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)};bt("updateUser",data);bt("track","preference_update_new",newsletters);tp.offer.close();setTimeout(function(){tp.template.show({"templateId":addressTemplateId})}, "1000")}break;case "finishOnboarding":source_url=window.location.href;submission_date=(new Date).toISOString();brand="Digital Insurance";utm_params={utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content")};data={};newsletters={source:"onboarding",brand:brand,submission_date:submission_date,utm_params:utm_params,source_url:source_url};if(event.params.email){email=event.params.email; if(event.params.weekendupdate){newsletters.nl_digin_weekend_update="t";data.nl_digin_weekend_update="t"}if(event.params.voices){newsletters.nl_digin_voices="t";data.nl_digin_voices="t"}if(event.params.thedig){newsletters.nl_digin_thedig="t";data.nl_digin_thedig="t"}if(event.params.insurtech){newsletters.nl_digin_insurtech="t";data.nl_digin_insurtech="t"}if(event.params.trending){newsletters.nl_digin_trending="t";data.nl_digin_trending="t"}if(event.params.breakingnews){newsletters.nl_digin_breaking_news= "t";data.nl_digin_breaking_news="t"}data.email=email;bt=window.bt||function(){(window._bt=window._bt||[]).push(arguments)};bt("updateUser",data);bt("track","preference_update_new",newsletters);tp.offer.close();setTimeout(function(){tp.template.show({"templateId":confirmationTemplateId})},"1000")}break;case "checkoutRedirect":url_params=new URLSearchParams(location.search);return_url=url_params.get("redirect");if(return_url)location.href=return_url;else location.href="https://www.dig-in.com/";break; case "nextTemplate":var nextTemplate=event.params.nexttemplate;tp.offer.close();setTimeout(function(){tp.template.show({"templateId":nextTemplate})},"1000");break;case "showMailingTemplate":tp.offer.close();userData=tp.pianoId.getUser();tp.push(["setCustomVariable","userAccessTier","Premium"]);tp.push(["setCustomVariable","userPianoId",userData.uid]);setTimeout(function(){tp.template.show({"templateId":"OTR7KJCHK49D"})},"1000");break}}]);window.addEventListener("message",function(e){if(e.data=="checkoutRedirect"){console.info("checkoutRedirect"); url_params=new URLSearchParams(location.search);return_url=url_params.get("redirect");if(return_url)location.href=return_url;else location.href="https://www.dig-in.com/"}if(e.data=="submitForm"){console.info(e);console.info("form submit event fired from CMS");tp.offer.close();tp.template.show({"templateId":confirmationTemplateId})}})}catch(error){window.bspLogger_runtimeScriptError(error,"Preference Onboarding JS")};</script> <script id="script_00000189-d6af-d84f-afeb-feefbae20001" data-name="NL Unsub Survey Init">'use strict';try{var unsubCtaEl;document.addEventListener("DOMContentLoaded",function(){if(document.getElementsByClassName("NewsletterBoxedList-unsubscribe")[0]){unsubCtaEl=document.getElementsByClassName("NewsletterBoxedList-unsubscribe")[0];unsubCtaEl.addEventListener("click",function(){var tp=window.tp||[];if(tp.pianoId&&tp.pianoId.isUserValid()){var surveyInitModalId="OTQOS205O8SL";tp.template.show({templateId:surveyInitModalId})}})}})}catch(error){window.bspLogger_runtimeScriptError(error,"NL Unsub Survey Init")};</script> <script id="script_00000189-d6b0-d4bc-a7af-d7b74e3e0000" data-name="NL Unsub Survey Response Handler & BoW Enrollment">'use strict';try{var bestOfTheWeekEnrollmentModalId="OTNWTJTIAG9A";var bestOfWeekConfirmationModalId="OTDFN9F56H9J";var notRelevantContentResModalId="OT28IBONKSET";var tp=window.tp||[];window.addEventListener("message",function(event){var regex=/tinypass.com/;if(!event.origin.match(regex))return;var email,source_url,data;try{data=JSON.parse(JSON.stringify(event.data));var user=tp.pianoId&&tp.pianoId.getUser()||{};email=user.email;if(data.event=="nlUnsubSurvey"&&email){var payloadData={};var options= {};source_url=window.location.href;var surveyResponse=data.option.value;var brand=data.brand;payloadData={email:email,email_address_behavior_attribute:email,survey_response:surveyResponse,brand:brand,utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"),utm_content:getCookieValue("sm_utm_content"),source_url:source_url};dataLayer.push({event:"nl_unsub_survey",data:payloadData});options={method:"POST",body:JSON.stringify(payloadData), headers:{"Content-Type":"application/json"}};fetch("https://api.omeda.com/dataloader/api/rest/webhooks/6789J0253467B4Z/newsletterunsubscribeallsurvey1719947211825",options).then(function(response){return response.json()}).then(function(myJson){console.log(JSON.stringify(myJson))});tp.offer.close();if(surveyResponse=="Too many emails")setTimeout(function(){tp.template.show({templateId:bestOfTheWeekEnrollmentModalId})},1E3);if(surveyResponse=="Not interested in the content")setTimeout(function(){tp.template.show({templateId:notRelevantContentResModalId})}, 1E3)}}catch(e){console.info(e)}},false);tp.push(["addHandler","customEvent",function(event){switch(event.eventName){case "emailOptin":var user=tp.pianoId&&tp.pianoId.getUser()||{};var email=user.email;var nlId=event.params&&event.params.nlid;var brand,obj_brand={};var payloadData={};var options={};obj_brand["www.americanbanker.com"]="American Banker";obj_brand["www.accountingtoday.com"]="Accounting Today";obj_brand["asreport.americanbanker.com"]="Asset Securitization Report";obj_brand["www.bondbuyer.com"]= "Bond Buyer";obj_brand["www.dig-in.com"]="Digital Insurance";obj_brand["www.benefitnews.com"]="Employee Benefit News";obj_brand["www.financial-planning.com"]="Financial Planning";obj_brand["www.nationalmortgagenews.com"]="National Mortgage News";brand=obj_brand[window.location.hostname];payloadData={brand:brand,brand_deployment:brand,newsletter_optins:nlId,email:email,email_address_behavior_attribute:email,utm_source:getCookieValue("sm_utm_source"),utm_medium:getCookieValue("sm_utm_medium"),utm_campaign:getCookieValue("sm_utm_campaign"), utm_content:getCookieValue("sm_utm_content")};dataLayer.push({event:"modalOptin",modalOptinData:payloadData});options={method:"POST",body:JSON.stringify(payloadData),headers:{"Content-Type":"application/json"}};fetch("https://api.omeda.com/dataloader/api/rest/webhooks/6789J0253467B4Z/modaloptin1713884240660",options).then(function(response){return response.json()}).then(function(myJson){console.log(JSON.stringify(myJson))});if(tp.template){tp.template.close();tp.template.show({templateId:bestOfWeekConfirmationModalId})}break; case "closeModal":if(tp.template){tp.template.close();tp.template.show({templateId:bestOfWeekConfirmationModalId})}break}}]);function getCookieValue(name){var re=new RegExp(name+"\x3d([^ ;]+)");var val=window.document.cookie.match(re);return val?val[1]:null}}catch(error){window.bspLogger_runtimeScriptError(error,"NL Unsub Survey Response Handler \x26amp; BoW Enrollment")};</script> <script id="script_0000018a-4878-d8ce-a78a-78fd669e0000" data-name="EDU 'tryAgain' Event Handler Piano JS">'use strict';try{tp.push(["addHandler","checkoutCustomEvent",function(event){switch(event.eventName){case "tryAgain":console.log('Event "'+event.eventName+'" is running');tp.template.close();tp.user.logout();tp.experience.execute()}}])}catch(error){window.bspLogger_runtimeScriptError(error,"EDU \x26#x27;tryAgain\x26#x27; Event Handler Piano JS")};</script> <script id="script_0000018b-4339-daa7-afbb-eb7922430000" data-name="Handle Reg Confirmation Close JS">'use strict';try{tp.push(["addHandler","checkoutCustomEvent",function(event){if(event.eventName==="dynamicRegConfClose"){tp.offer.close();var isTestUser;tp.pianoId.loadExtendedUser({extendedUserLoaded:function(data){for(var i in data.custom_field_values){var fieldName=data.custom_field_values[i].field_name;var fieldValue=data.custom_field_values[i].value;console.log("Field "+fieldName+" has value "+fieldValue);if(fieldName==="pv_meter_variant"&&fieldValue==="PV3")isTestUser=true}},formName:"pv_meter_test"})}}])}catch(error){window.bspLogger_runtimeScriptError(error, "Handle Reg Confirmation Close JS")};</script> </head> <body class="Page-body" data-site-id="digital-insurance" data-is-leaders-page="false" data-is-events-page="false" data-is-preference-center-page="false" data-is-subscribe-page="false" data-bsp-logger-level="0" data-frontend-notifications="true" data-is-mobile-header-ad-placement-set="false" data-is-general-header-ad-placement-set="false"> <noscript id="google_tag_manager_noscript"> <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5DXTZXR" height="0" width="0" style="display:none;visibility:hidden"> </iframe> </noscript> <svg xmlns="http://www.w3.org/2000/svg" style="display:none" id="iconsMap"> <symbol id="mono-icon-facebook" viewBox="0 0 10 19"> <path fill-rule="evenodd" d="M2.707 18.25V10.2H0V7h2.707V4.469c0-1.336.375-2.373 1.125-3.112C4.582.62 5.578.25 6.82.25c1.008 0 1.828.047 2.461.14v2.848H7.594c-.633 0-1.067.14-1.301.422-.188.235-.281.61-.281 1.125V7H9l-.422 3.2H6.012v8.05H2.707z"> </path> </symbol> <symbol id="mono-icon-instagram" viewBox="0 0 17 17"> <g> <path fill-rule="evenodd" d="M8.281 4.207c.727 0 1.4.182 2.022.545a4.055 4.055 0 0 1 1.476 1.477c.364.62.545 1.294.545 2.021 0 .727-.181 1.4-.545 2.021a4.055 4.055 0 0 1-1.476 1.477 3.934 3.934 0 0 1-2.022.545c-.726 0-1.4-.182-2.021-.545a4.055 4.055 0 0 1-1.477-1.477 3.934 3.934 0 0 1-.545-2.021c0-.727.182-1.4.545-2.021A4.055 4.055 0 0 1 6.26 4.752a3.934 3.934 0 0 1 2.021-.545zm0 6.68a2.54 2.54 0 0 0 1.864-.774 2.54 2.54 0 0 0 .773-1.863 2.54 2.54 0 0 0-.773-1.863 2.54 2.54 0 0 0-1.864-.774 2.54 2.54 0 0 0-1.863.774 2.54 2.54 0 0 0-.773 1.863c0 .727.257 1.348.773 1.863a2.54 2.54 0 0 0 1.863.774zM13.45 4.03c-.023.258-.123.48-.299.668a.856.856 0 0 1-.65.281.913.913 0 0 1-.668-.28.913.913 0 0 1-.281-.669c0-.258.094-.48.281-.668a.913.913 0 0 1 .668-.28c.258 0 .48.093.668.28.187.188.281.41.281.668zm2.672.95c.023.656.035 1.746.035 3.269 0 1.523-.017 2.62-.053 3.287-.035.668-.134 1.248-.298 1.74a4.098 4.098 0 0 1-.967 1.53 4.098 4.098 0 0 1-1.53.966c-.492.164-1.072.264-1.74.3-.668.034-1.763.052-3.287.052-1.523 0-2.619-.018-3.287-.053-.668-.035-1.248-.146-1.74-.334a3.747 3.747 0 0 1-1.53-.931 4.098 4.098 0 0 1-.966-1.53c-.164-.492-.264-1.072-.299-1.74C.424 10.87.406 9.773.406 8.25S.424 5.63.46 4.963c.035-.668.135-1.248.299-1.74.21-.586.533-1.096.967-1.53A4.098 4.098 0 0 1 3.254.727c.492-.164 1.072-.264 1.74-.3C5.662.394 6.758.376 8.281.376c1.524 0 2.62.018 3.287.053.668.035 1.248.135 1.74.299a4.098 4.098 0 0 1 2.496 2.496c.165.492.27 1.078.317 1.757zm-1.687 7.91c.14-.399.234-1.032.28-1.899.024-.515.036-1.242.036-2.18V7.689c0-.961-.012-1.688-.035-2.18-.047-.89-.14-1.524-.281-1.899a2.537 2.537 0 0 0-1.512-1.511c-.375-.14-1.008-.235-1.899-.282a51.292 51.292 0 0 0-2.18-.035H7.72c-.938 0-1.664.012-2.18.035-.867.047-1.5.141-1.898.282a2.537 2.537 0 0 0-1.512 1.511c-.14.375-.234 1.008-.281 1.899a51.292 51.292 0 0 0-.036 2.18v1.125c0 .937.012 1.664.036 2.18.047.866.14 1.5.28 1.898.306.726.81 1.23 1.513 1.511.398.141 1.03.235 1.898.282.516.023 1.242.035 2.18.035h1.125c.96 0 1.687-.012 2.18-.035.89-.047 1.523-.141 1.898-.282.726-.304 1.23-.808 1.512-1.511z"> </path> </g> </symbol> <symbol id="mono-icon-email" viewBox="0 0 20 14"> <g fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M18.59 11.636c0 .678-.549 1.228-1.226 1.228H2.636c-.677 0-1.227-.55-1.227-1.228v-9c0-.678.55-1.227 1.227-1.227h14.728c.677 0 1.227.55 1.227 1.227v9z"/> <path d="M18.182 1.818L10 8.364 1.818 1.818"/> </g> </symbol> <symbol id="mono-icon-mailto" viewBox="0 0 20 14"> <g fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M18.59 11.636c0 .678-.549 1.228-1.226 1.228H2.636c-.677 0-1.227-.55-1.227-1.228v-9c0-.678.55-1.227 1.227-1.227h14.728c.677 0 1.227.55 1.227 1.227v9z"/> <path d="M18.182 1.818L10 8.364 1.818 1.818"/> </g> </symbol> <symbol id="mono-icon-print" viewBox="0 0 20 18"> <g fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round" stroke-width=".9"> <path d="M5.125 13.375h-2.25c-.825 0-1.5-.675-1.5-1.5v-4.5c0-.825.675-1.5 1.5-1.5h14.25c.826 0 1.5.675 1.5 1.5v4.5c0 .825-.674 1.5-1.5 1.5h-2.25M5.125 4.375v-3h7.5l2.25 2.25v.75"/> <path d="M5.125 17.125h9.75v-6h-9.75zM4.375 8.125a.75.75 0 1 1-1.5 0 .75.75 0 0 1 1.5 0zM6.625 12.625h6.75M6.625 14.125h6.75M6.625 15.625h6.75M12.625 1.375v2.25h2.25"/> </g> </symbol> <symbol id="mono-download" viewBox="0 0 20 18"> <g fill="none" fill-rule="evenodd" stroke="#ffffff" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5"> <path d="M13 9.273V12a.546.546 0 0 1-.545.545H1.545A.546.546 0 0 1 1 12V9.273M7 1v8.364"/> <path d="M10.273 6.09L7 9.365 3.727 6.09"/> </g> </symbol> <symbol id="mono-icon-copylink" viewBox="0 0 15 19"> <g fill-rule="evenodd" stroke-linecap="round" stroke-linejoin="round"> <path d="M14 7.138L10.333 3h-6.81A.52.52 0 0 0 3 3.517v13.966a.52.52 0 0 0 .524.517h9.952a.52.52 0 0 0 .524-.517V7.138z"/> <path d="M8.333 1h-6.81A.52.52 0 0 0 1 1.517v13.966a.52.52 0 0 0 .524.517M10 3v3.5c0 .276.256.5.571.5H14M6 9h5M6 12h5M6 15h5"/> </g> </symbol> <symbol id="mono-icon-linkedin" viewBox="0 0 16 17"> <g fill-rule="evenodd"> <path d="M3.734 16.125H.464V5.613h3.27zM2.117 4.172c-.515 0-.96-.188-1.336-.563A1.825 1.825 0 0 1 .22 2.273c0-.515.187-.96.562-1.335.375-.375.82-.563 1.336-.563.516 0 .961.188 1.336.563.375.375.563.82.563 1.335 0 .516-.188.961-.563 1.336-.375.375-.82.563-1.336.563zM15.969 16.125h-3.27v-5.133c0-.844-.07-1.453-.21-1.828-.259-.633-.762-.95-1.512-.95s-1.278.282-1.582.845c-.235.421-.352 1.043-.352 1.863v5.203H5.809V5.613h3.128v1.442h.036c.234-.469.609-.856 1.125-1.16.562-.375 1.218-.563 1.968-.563 1.524 0 2.59.48 3.2 1.441.468.774.703 1.97.703 3.586v5.766z"> </path> </g> </symbol> <symbol id="mono-icon-pinterest" viewBox="0 0 512 512"> <g> <path d="M256,32C132.3,32,32,132.3,32,256c0,91.7,55.2,170.5,134.1,205.2c-0.6-15.6-0.1-34.4,3.9-51.4 c4.3-18.2,28.8-122.1,28.8-122.1s-7.2-14.3-7.2-35.4c0-33.2,19.2-58,43.2-58c20.4,0,30.2,15.3,30.2,33.6 c0,20.5-13.1,51.1-19.8,79.5c-5.6,23.8,11.9,43.1,35.4,43.1c42.4,0,71-54.5,71-119.1c0-49.1-33.1-85.8-93.2-85.8 c-67.9,0-110.3,50.7-110.3,107.3c0,19.5,5.8,33.3,14.8,43.9c4.1,4.9,4.7,6.9,3.2,12.5c-1.1,4.1-3.5,14-4.6,18 c-1.5,5.7-6.1,7.7-11.2,5.6c-31.3-12.8-45.9-47-45.9-85.6c0-63.6,53.7-139.9,160.1-139.9c85.5,0,141.8,61.9,141.8,128.3 c0,87.9-48.9,153.5-120.9,153.5c-24.2,0-46.9-13.1-54.7-27.9c0,0-13,51.6-15.8,61.6c-4.7,17.3-14,34.5-22.5,48 c20.1,5.9,41.4,9.2,63.5,9.2c123.7,0,224-100.3,224-224C480,132.3,379.7,32,256,32z"></path> </g> </symbol> <symbol id="mono-icon-tumblr" viewBox="0 0 512 512"> <g> <path d="M321.2,396.3c-11.8,0-22.4-2.8-31.5-8.3c-6.9-4.1-11.5-9.6-14-16.4c-2.6-6.9-3.6-22.3-3.6-46.4V224h96v-64h-96V48h-61.9 c-2.7,21.5-7.5,44.7-14.5,58.6c-7,13.9-14,25.8-25.6,35.7c-11.6,9.9-25.6,17.9-41.9,23.3V224h48v140.4c0,19,2,33.5,5.9,43.5 c4,10,11.1,19.5,21.4,28.4c10.3,8.9,22.8,15.7,37.3,20.5c14.6,4.8,31.4,7.2,50.4,7.2c16.7,0,30.3-1.7,44.7-5.1 c14.4-3.4,30.5-9.3,48.2-17.6v-65.6C363.2,389.4,342.3,396.3,321.2,396.3z"></path> </g> </symbol> <symbol id="mono-icon-twitter" viewBox="0,0,255.99538,255.99538"> <g fill-rule="nonzero" stroke="none" stroke-width="1" stroke-linecap="butt" stroke-linejoin="miter" stroke-miterlimit="10" stroke-dasharray="" stroke-dashoffset="0" font-family="none" font-weight="none" font-size="none" text-anchor="none" style="mix-blend-mode: normal"> <g transform="scale(10.66667,10.66667)"> <path d="M2.36719,3l7.0957,10.14063l-6.72266,7.85938h2.64063l5.26367,-6.16992l4.31641,6.16992h6.91016l-7.42187,-10.625l6.29102,-7.375h-2.59961l-4.86914,5.6875l-3.97266,-5.6875zM6.20703,5h2.04883l9.77734,14h-2.03125z"></path> </g> </g> </symbol> <symbol id="mono-icon-youtube" viewBox="0 0 512 512"> <g> <path fill-rule="evenodd" d="M508.6,148.8c0-45-33.1-81.2-74-81.2C379.2,65,322.7,64,265,64c-3,0-6,0-9,0s-6,0-9,0c-57.6,0-114.2,1-169.6,3.6 c-40.8,0-73.9,36.4-73.9,81.4C1,184.6-0.1,220.2,0,255.8C-0.1,291.4,1,327,3.4,362.7c0,45,33.1,81.5,73.9,81.5 c58.2,2.7,117.9,3.9,178.6,3.8c60.8,0.2,120.3-1,178.6-3.8c40.9,0,74-36.5,74-81.5c2.4-35.7,3.5-71.3,3.4-107 C512.1,220.1,511,184.5,508.6,148.8z M207,353.9V157.4l145,98.2L207,353.9z"></path> </g> </symbol> <symbol id="mono-icon-rss" viewBox="0 0 24 24"> <path d="M6.503 20.752c0 1.794-1.456 3.248-3.251 3.248-1.796 0-3.252-1.454-3.252-3.248 0-1.794 1.456-3.248 3.252-3.248 1.795.001 3.251 1.454 3.251 3.248zm-6.503-12.572v4.811c6.05.062 10.96 4.966 11.022 11.009h4.817c-.062-8.71-7.118-15.758-15.839-15.82zm0-3.368c10.58.046 19.152 8.594 19.183 19.188h4.817c-.03-13.231-10.755-23.954-24-24v4.812z"/> </symbol> <symbol id="mono-icon-itunes" viewBox="0 0 24 24"> <path d="M12,0C5.4,0,0,5.4,0,12s5.4,12,12,12s12-5.4,12-12S18.6,0,12,0z M17,15.1c0,0.8-0.7,1.9-2.2,1.9c-1.4,0-1.7-0.9-1.7-1.5 c0-0.7,0.4-1.5,1.8-1.5c1.2,0,1.2-0.3,1.2-0.9V9L9,9.8c0,2.3,0,5.9,0,6.3C9,16.9,8.3,18,6.8,18C5.4,18,5,17.1,5,16.5 C5,15.8,5.5,15,6.8,15C7.9,15,8,14.7,8,14.1V7.5c0-0.3,0.2-0.6,0.6-0.6L16.3,6C16.7,6,17,6.3,17,6.6C17,6.6,17,14.8,17,15.1z"/> </symbol> <symbol id="mono-icon-google-play" viewBox="0 0 24 24"> <path d="M4.6,0.2L15,10.6l2.7-2.7C14,5.7,9.1,2.7,6.9,1.4L5.4,0.5C5.2,0.3,4.9,0.2,4.6,0.2z M3,1.5c0,0.1,0,0.2,0,0.4v20.5 c0,0.1,0,0.2,0,0.2L13.6,12L3,1.5z M19.4,9l-3,3l3,3c1.6-1,2.7-1.6,2.8-1.7c0.5-0.3,0.8-0.8,0.8-1.4c0-0.5-0.3-1-0.8-1.3 C22.1,10.6,21,9.9,19.4,9z M15,13.4L4.7,23.8c0.2,0,0.4-0.1,0.6-0.2c0.3-0.2,7.5-4.5,12.4-7.5L15,13.4z"/> </symbol> <symbol id="mono-icon-applenews" viewBox="0 0 32 32"> <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" version="1.1" id="Artwork" x="0px" y="0px" width="32" height="32" viewBox="0 0 79.37009 79.37008" enable-background="new 0 0 79.37009 79.37008" xml:space="preserve"> <g> <path fill="#FFFFFF" d="M54.92133,1.104l2.45795,0.00527c0.79079,0.00481,1.58151,0.01393,2.37211,0.03528 c1.50819,0.04077,3.28744,0.12511,5.04884,0.44173c1.70971,0.30731,3.23051,0.80781,4.64934,1.53006 c1.45724,0.74185,2.78322,1.70511,3.94114,2.86306c1.15791,1.15788,2.12105,2.48365,2.86268,3.94046 c0.72269,1.41956,1.22343,2.9412,1.53081,4.65189c0.31631,1.76056,0.4006,3.53926,0.44137,5.04704 c0.02135,0.79058,0.03042,1.58122,0.03526,2.37199c0.00537,0.8865,0.00532,1.7729,0.00529,2.65942v0.17777v29.71411v0.17776 c0.00002,0.88655,0.00008,1.77295-0.00529,2.65942c-0.00484,0.79079-0.01391,1.58144-0.03526,2.37202 c-0.04076,1.50778-0.12506,3.28648-0.44137,5.04704c-0.30738,1.71069-0.80812,3.23233-1.53081,4.65189 c-0.74163,1.4568-1.7048,2.78259-2.86266,3.94053c-1.15797,1.15791-2.48396,2.12117-3.94116,2.86299 c-1.41883,0.72225-2.93963,1.22276-4.64934,1.53006c-1.7614,0.31662-3.54065,0.40097-5.04889,0.44173 c-0.79055,0.02135-1.58127,0.03046-2.37202,0.03528l-2.458,0.00527h-0.37919H24.828h-0.3792l-2.45796-0.00527 c-0.79085-0.00481-1.58149-0.01393-2.37209-0.03528c-1.5082-0.04076-3.28749-0.12511-5.04886-0.44173 c-1.70972-0.3073-3.23053-0.80781-4.64935-1.53006c-1.4571-0.74175-2.78309-1.70502-3.94114-2.86296 c-1.15791-1.15797-2.12106-2.4838-2.86267-3.94056c-0.72276-1.41965-1.22349-2.9413-1.53081-4.65189 c-0.31637-1.76087-0.40064-3.53942-0.44137-5.04696c-0.02132-0.7906-0.03043-1.5813-0.03525-2.37209 c-0.00537-0.88284-0.00533-1.76559-0.00531-2.64845v-0.18874V24.82797v-0.18874c-0.00002-0.88284-0.00006-1.76558,0.00531-2.64843 c0.00482-0.79079,0.01393-1.58149,0.03525-2.37206c0.04073-1.50756,0.125-3.28612,0.44141-5.04699 c0.30728-1.7106,0.80801-3.23224,1.53077-4.65189C3.85834,8.46305,4.82148,7.13733,5.97934,5.9794 c1.15807-1.158,2.48408-2.12129,3.9412-2.86306c1.41882-0.72226,2.93963-1.22276,4.64935-1.53006 c1.76137-0.31662,3.54066-0.40097,5.04889-0.44173c0.79058-0.02135,1.58121-0.03047,2.37204-0.03528L24.4488,1.104h0.3792h29.71413 H54.92133"> </path> <g> <g> <defs> <linearGradient id="SVGID_1_" gradientUnits="userSpaceOnUse" x1="39.6791" y1="64.48307" x2="39.6791" y2="14.87516"> <stop offset="0" style="stop-color:#FD3159"></stop> <stop offset="1" style="stop-color:#FD5464"></stop> </linearGradient> </defs> <path fill-rule="evenodd" clip-rule="evenodd" fill=red d="M14.87511,42.68384v15.04736l0.00007,2.05833 c0,0.17915-0.00007,0.35847,0.00109,0.53762c0.00079,0.15087,0.00255,0.30185,0.00658,0.45279 c0.00893,0.32877,0.02834,0.66048,0.08678,0.98571c0.05927,0.32986,0.15597,0.63693,0.3085,0.9366 c0.15001,0.29461,0.34577,0.56431,0.57942,0.79803c0.23359,0.23362,0.50303,0.42957,0.7975,0.57949 c0.29973,0.15266,0.60684,0.24953,0.93683,0.30883c0.32487,0.0585,0.65635,0.07775,0.98492,0.08668 c0.15088,0.0041,0.30175,0.00579,0.45266,0.00678c0.17902,0.00102,0.35814,0.00096,0.53732,0.00096l2.05754,0.00006h15.05007 c0.43255,0,0.57376-0.5815,0.18891-0.77891c-9.19414-4.71637-16.4929-12.01512-21.20926-21.2092 c-0.07931-0.15464-0.22062-0.2244-0.36134-0.2244C15.0832,42.27057,14.87511,42.42505,14.87511,42.68384 M19.57666,14.87516 c-0.17955,0-0.35903,0.00007-0.53855,0.00109c-0.15114,0.00086-0.30234,0.00271-0.45348,0.00678 c-0.3294,0.00893-0.66177,0.02828-0.98746,0.08681c-0.33042,0.05953-0.63802,0.15627-0.93822,0.30896 c-0.29517,0.15031-0.56523,0.3464-0.79938,0.58048c-0.23405,0.23408-0.43037,0.50395-0.58045,0.79879 c-0.15299,0.30039-0.24996,0.60803-0.30939,0.93842c-0.0585,0.32559-0.07788,0.65764-0.08688,0.98677 c-0.004,0.15104-0.00579,0.30215-0.00658,0.45325c-0.00109,0.1514-0.00116,0.30287-0.00116,0.45424v0.08407v6.19574 c0,1.26444,0.24589,1.91903,1.18322,2.85649l34.6729,34.67277c0.9492,0.94923,1.59483,1.18325,2.85649,1.18325h6.19382 c0.17942,0,0.35906,0,0.53854-0.00112c0.15121-0.00089,0.30231-0.00265,0.45352-0.00681 c0.32949-0.00887,0.6617-0.02821,0.9874-0.08678c0.33052-0.05943,0.63806-0.15627,0.93829-0.30899 c0.29517-0.15031,0.5652-0.34636,0.79922-0.58044c0.23428-0.23415,0.43047-0.50392,0.58064-0.79876 c0.15302-0.30039,0.24992-0.60803,0.30939-0.93845c0.05851-0.32546,0.07792-0.65751,0.08675-0.98674 c0.0041-0.15104,0.00588-0.30208,0.00674-0.45345c0.00099-0.152,0.00106-0.30433,0.00106-0.45659V53.5878 c0-1.26464-0.24583-1.91917-1.18325-2.85659l-34.6728-34.67281c-0.9492-0.94917-1.59493-1.18318-2.85653-1.18325H19.57666 M42.68392,14.87516c-0.43265,0-0.57386,0.5815-0.18907,0.77891c9.19424,4.71633,16.49287,12.01505,21.20926,21.20919 c0.19747,0.38499,0.77898,0.24368,0.77898-0.189V21.62697l-0.00017-2.05833c0-0.17912,0.00017-0.3584-0.00089-0.53758 c-0.00086-0.15097-0.00265-0.30185-0.00681-0.45272c-0.00883-0.32893-0.02811-0.66058-0.08662-0.98574 c-0.0593-0.32993-0.15604-0.63697-0.30859-0.93663c-0.14982-0.2947-0.34577-0.56424-0.57932-0.79793 c-0.23372-0.23372-0.50299-0.42961-0.79753-0.57959c-0.29976-0.15269-0.60684-0.24949-0.9368-0.30876 c-0.32486-0.05847-0.65638-0.07785-0.98495-0.08678c-0.15081-0.00394-0.30169-0.00579-0.45256-0.00665 c-0.17915-0.00109-0.35833-0.00103-0.53738-0.00103l-2.05761-0.00007H42.68392"> </path> </g> </g> </g> </svg> </symbol> <symbol id="mono-icon-googlenews" viewBox="0 0 30 30"> <path d="M25.4534575,17.7594871 C25.4534575,18.2049763 25.0861243,18.5698672 24.6372157,18.5698672 L7.36131888,18.5698672 C6.91241032,18.5698672 6.54507709,18.2049763 6.54507709,17.7594871 L6.54507709,0.810380095 C6.54507709,0.364890856 6.91241032,0 7.36131888,0 L24.6377042,0 C25.0866127,0 25.453946,0.364890856 25.453946,0.810380095 L25.453946,17.7594871 L25.4534575,17.7594871 Z" id="Path" fill="#0C9D58"/> <polygon id="Path" fill="#004D40" opacity="0.2" points="25.4534575 4.35719737 18.9787208 3.52385895 25.4534575 5.2608762"/> <path d="M10.7376584,17.2387727 C10.6209128,17.674004 10.8539154,18.1180278 11.2554419,18.2254923 L27.2569073,22.5289574 C27.6584338,22.6364219 28.0824302,22.3682491 28.1986872,21.9330179 L31.9682491,7.86493665 C32.0849947,7.42970539 31.8519921,6.98568158 31.4504656,6.87821707 L15.4490002,2.57475195 C15.0474737,2.46728744 14.6234773,2.73546024 14.5072203,3.1706915 L10.7376584,17.2387727 Z" id="Path" fill="#EA4335"/> <path d="M23.339826,15.5061517 C23.4936956,15.9296596 23.3002595,16.3922455 22.9099679,16.5343917 L6.02485117,22.6798962 C5.63407113,22.8220424 5.1885819,22.5919707 5.03471226,22.1684628 L0.0532437796,8.4823691 C-0.100625859,8.05886124 0.092810258,7.59627538 0.483101817,7.45412914 L17.3682186,1.30862464 C17.7589986,1.1664784 18.2044879,1.39655015 18.3583575,1.82005801 L23.339826,15.5061517 Z" id="Path" fill="#FFC107"/> <path d="M28.3628148,25.3626011 C28.3628148,25.8124866 27.9945047,26.1807968 27.5446191,26.1807968 L4.45440391,26.1807968 C4.00451839,26.1807968 3.63620821,25.8124866 3.63620821,25.3626011 L3.63620821,7.9088994 C3.63620821,7.45901389 4.00451839,7.09070371 4.45440391,7.09070371 L27.5446191,7.09070371 C27.9945047,7.09070371 28.3628148,7.45901389 28.3628148,7.9088994 L28.3628148,25.3626011 Z" id="Path" fill="#4285F4"/> <path d="M23.9538391,13.9996947 L17.0448481,13.9996947 L17.0448481,12.1815906 L23.9538391,12.1815906 C24.1546024,12.1815906 24.3172645,12.3442528 24.3172645,12.545016 L24.3172645,13.6357808 C24.3172645,13.836544 24.1546024,13.9996947 23.9538391,13.9996947 Z" id="Path" fill="#FFFFFF"/> <path d="M23.9538391,20.9081972 L17.0448481,20.9081972 L17.0448481,19.0900931 L23.9538391,19.0900931 C24.1546024,19.0900931 24.3172645,19.2527553 24.3172645,19.4535185 L24.3172645,20.5442833 C24.3172645,20.745535 24.1546024,20.9081972 23.9538391,20.9081972 Z" id="Path" fill="#FFFFFF"/> <path d="M25.0446039,17.4537017 L17.0448481,17.4537017 L17.0448481,15.6355976 L25.0446039,15.6355976 C25.2453671,15.6355976 25.4080293,15.7982598 25.4080293,15.999023 L25.4080293,17.0897878 C25.4080293,17.2910395 25.2453671,17.4537017 25.0446039,17.4537017 Z" id="Path" fill="#FFFFFF"/> <path d="M27.5446191,25.9990841 L4.45440391,25.9990841 C4.00451839,25.9990841 3.63620821,25.6307739 3.63620821,25.1808884 L3.63620821,25.3626011 C3.63620821,25.8124866 4.00451839,26.1807968 4.45440391,26.1807968 L27.5446191,26.1807968 C27.9945047,26.1807968 28.3628148,25.8124866 28.3628148,25.3626011 L28.3628148,25.1808884 C28.3628148,25.6307739 27.9945047,25.9990841 27.5446191,25.9990841 Z" id="Path" fill="#1A237E" opacity="0.2"/> <path d="M10.8631965,15.8177988 L10.8631965,17.4576095 L13.2161807,17.4576095 C13.0217677,18.456541 12.1434895,19.1809495 10.8631965,19.1809495 C9.43489544,19.1809495 8.27672111,17.9729507 8.27672111,16.5446497 C8.27672111,15.1163486 9.43489544,13.9083499 10.8631965,13.9083499 C11.5065181,13.9083499 12.0824302,14.1296291 12.5372004,14.5629064 L12.5372004,14.5638834 L13.7823233,13.3187605 C13.0261639,12.613891 12.0399328,12.1815906 10.862708,12.1815906 C8.4530606,12.1815906 6.49916043,14.1350023 6.49916043,16.5451381 C6.49916043,18.955274 8.45257213,20.9086857 10.862708,20.9086857 C13.3827507,20.9086857 15.040635,19.1369867 15.040635,16.6442986 C15.040635,16.3585407 15.0142574,16.0830408 14.97176,15.8177988 L10.8631965,15.8177988 Z" id="Path" fill="#FFFFFF"/> <path d="M31.4509541,6.87821707 L25.453946,5.26527248 L25.453946,0.810380095 C25.453946,0.364890856 25.0866127,0 24.6377042,0 L7.36131888,0 C6.91241032,0 6.54507709,0.364890856 6.54507709,0.810380095 L6.54507709,5.24768738 L0.483101817,7.45412914 C0.0923217829,7.59627538 -0.101114334,8.05886124 0.0532437796,8.4823691 L3.63620821,18.3270951 L3.63620821,25.3626011 C3.63620821,25.8124866 4.00451839,26.1807968 4.45440391,26.1807968 L27.5446191,26.1807968 C27.9945047,26.1807968 28.3628148,25.8124866 28.3628148,25.3626011 L28.3628148,21.323401 L31.9692261,7.86493665 C32.0854831,7.42970539 31.8524805,6.98568158 31.4509541,6.87821707 Z" id="Path" fill="url(#radialGradient-1)"/> </symbol> <symbol id="icon-magnify" viewBox="0 0 512 512"> <g> <path d="M337.509,305.372h-17.501l-6.571-5.486c20.791-25.232,33.922-57.054,33.922-93.257 C347.358,127.632,283.896,64,205.135,64C127.452,64,64,127.632,64,206.629s63.452,142.628,142.225,142.628 c35.011,0,67.831-13.167,92.991-34.008l6.561,5.487v17.551L415.18,448L448,415.086L337.509,305.372z M206.225,305.372 c-54.702,0-98.463-43.887-98.463-98.743c0-54.858,43.761-98.742,98.463-98.742c54.7,0,98.462,43.884,98.462,98.742 C304.687,261.485,260.925,305.372,206.225,305.372z"></path> </g> </symbol> <symbol id="mono-icon-arrow-right" viewBox="0 0 24 24"> <g> <path d="M12.2929 5.29289C12.6834 4.90237 13.3166 4.90237 13.7071 5.29289L19.7071 11.2929C19.8946 11.4804 20 11.7348 20 12C20 12.2652 19.8946 12.5196 19.7071 12.7071L13.7071 18.7071C13.3166 19.0976 12.6834 19.0976 12.2929 18.7071C11.9024 18.3166 11.9024 17.6834 12.2929 17.2929L16.5858 13L5 13C4.44772 13 4 12.5523 4 12C4 11.4477 4.44772 11 5 11L16.5858 11L12.2929 6.70711C11.9024 6.31658 11.9024 5.68342 12.2929 5.29289Z"/> </g> </symbol> <symbol id="burger-menu" viewBox="0 0 14 10"> <g> <path fill-rule="evenodd" d="M0 5.5v-1h14v1H0zM0 1V0h14v1H0zm0 9V9h14v1H0z"></path> </g> </symbol> <symbol id="close-x" viewBox="0 0 14 14"> <g> <path fill-rule="nonzero" d="M6.336 7L0 .664.664 0 7 6.336 13.336 0 14 .664 7.664 7 14 13.336l-.664.664L7 7.664.664 14 0 13.336 6.336 7z"> </path> </g> </symbol> <symbol id="share-more-arrow" viewBox="0 0 2 10" style="enable-background:new 0 0 2 10;"> <g> <g> <path class="st0" d="M0,10h2V8H0V10z M0,6h2V4H0V6z M0,2h2V0H0V2z"/> </g> </g> </symbol> <symbol id="chevron" viewBox="0 0 100 100"> <g> <path d="M22.4566257,37.2056786 L-21.4456527,71.9511488 C-22.9248661,72.9681457 -24.9073712,72.5311671 -25.8758148,70.9765924 L-26.9788683,69.2027424 C-27.9450684,67.6481676 -27.5292733,65.5646602 -26.0500598,64.5484493 L20.154796,28.2208967 C21.5532435,27.2597011 23.3600078,27.2597011 24.759951,28.2208967 L71.0500598,64.4659264 C72.5292733,65.4829232 72.9450684,67.5672166 71.9788683,69.1217913 L70.8750669,70.8956413 C69.9073712,72.4502161 67.9241183,72.8848368 66.4449048,71.8694118 L22.4566257,37.2056786 Z" id="Transparent-Chevron" transform="translate(22.500000, 50.000000) rotate(90.000000) translate(-22.500000, -50.000000) "></path> </g> </symbol> <symbol id="icon-checkmark-small" viewBox="0 0 55 43"> <g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <polygon id="Path" fill="#FFFFFF" points="0.515858968 25.0138957 5.11365509 20.4160995 17.5962448 32.8986893 50.1518809 0.343053182 54.9947739 5.18594615 17.5962448 42.5844752"></polygon> </g> </symbol> <symbol id="icon-refresh" viewBox="0 0 32 32"> <g stroke="none" fill="#000000" fill-rule="evenodd"> <path d="M24.9,19.6c-1.4,3.7-5,6.3-9.2,6.3c-5.5,0-9.9-4.4-9.9-9.9s4.4-9.9,9.9-9.9c3.2,0,6.1,1.5,7.9,3.9h-3.9v2h7V5h-2v3 c-2.2-2.5-5.4-4-9-4C9,3.9,3.6,9.3,3.6,16S9,28.1,15.6,28.1c5.1,0,9.5-3.2,11.2-7.7L24.9,19.6z"/> </g> </symbol> <symbol id="play-arrow" viewBox="0 0 30 30"> <g fill="none" fill-rule="evenodd"> <path d="M9 9l12 6-12 6z"></path> </g> </symbol> <symbol id="bookmark" viewBox="0 0 9 12"> <g> <path fill="none" fill-rule="evenodd" d="M.5.5v10.997l3.431-2.374a1 1 0 0 1 1.138 0L8.5 11.497V.5h-8z"> </path> </g> </symbol> <symbol id="share-alt" viewBox="0 0 448 512"> <g> <path d="M352 320c-28.6 0-54.2 12.5-71.8 32.3l-95.5-59.7c9.6-23.4 9.7-49.8 0-73.2l95.5-59.7c17.6 19.8 43.2 32.3 71.8 32.3 53 0 96-43 96-96S405 0 352 0s-96 43-96 96c0 13 2.6 25.3 7.2 36.6l-95.5 59.7C150.2 172.5 124.6 160 96 160c-53 0-96 43-96 96s43 96 96 96c28.6 0 54.2-12.5 71.8-32.3l95.5 59.7c-4.7 11.3-7.2 23.6-7.2 36.6 0 53 43 96 96 96s96-43 96-96c-.1-53-43.1-96-96.1-96zm0-288c35.3 0 64 28.7 64 64s-28.7 64-64 64-64-28.7-64-64 28.7-64 64-64zM96 320c-35.3 0-64-28.7-64-64s28.7-64 64-64 64 28.7 64 64-28.7 64-64 64zm256 160c-35.3 0-64-28.7-64-64s28.7-64 64-64 64 28.7 64 64-28.7 64-64 64z"> </path> </g> </symbol> <symbol id="heart" viewBox="0 0 14 12"> <g> <path fill="none" fill-rule="evenodd" d="M10.24.5c-1.098 0-2.152.576-2.808 1.7L7 2.938l-.432-.74C5.912 1.076 4.858.5 3.76.5 1.996.5.5 1.899.5 3.859.5 5.2 1.644 6.912 3.57 8.747a27.774 27.774 0 0 0 3.373 2.738A.099.099 0 0 0 7 11.5a.104.104 0 0 0 .061-.018 27.75 27.75 0 0 0 3.368-2.735C12.356 6.912 13.5 5.201 13.5 3.859 13.5 1.899 12.003.5 10.24.5z"> </path> </g> </symbol> <symbol id="grid" viewBox="0 0 32 32"> <g> <path d="M6.4,5.7 C6.4,6.166669 6.166669,6.4 5.7,6.4 L0.7,6.4 C0.233331,6.4 0,6.166669 0,5.7 L0,0.7 C0,0.233331 0.233331,0 0.7,0 L5.7,0 C6.166669,0 6.4,0.233331 6.4,0.7 L6.4,5.7 Z M19.2,5.7 C19.2,6.166669 18.966669,6.4 18.5,6.4 L13.5,6.4 C13.033331,6.4 12.8,6.166669 12.8,5.7 L12.8,0.7 C12.8,0.233331 13.033331,0 13.5,0 L18.5,0 C18.966669,0 19.2,0.233331 19.2,0.7 L19.2,5.7 Z M32,5.7 C32,6.166669 31.766669,6.4 31.3,6.4 L26.3,6.4 C25.833331,6.4 25.6,6.166669 25.6,5.7 L25.6,0.7 C25.6,0.233331 25.833331,0 26.3,0 L31.3,0 C31.766669,0 32,0.233331 32,0.7 L32,5.7 Z M6.4,18.5 C6.4,18.966669 6.166669,19.2 5.7,19.2 L0.7,19.2 C0.233331,19.2 0,18.966669 0,18.5 L0,13.5 C0,13.033331 0.233331,12.8 0.7,12.8 L5.7,12.8 C6.166669,12.8 6.4,13.033331 6.4,13.5 L6.4,18.5 Z M19.2,18.5 C19.2,18.966669 18.966669,19.2 18.5,19.2 L13.5,19.2 C13.033331,19.2 12.8,18.966669 12.8,18.5 L12.8,13.5 C12.8,13.033331 13.033331,12.8 13.5,12.8 L18.5,12.8 C18.966669,12.8 19.2,13.033331 19.2,13.5 L19.2,18.5 Z M32,18.5 C32,18.966669 31.766669,19.2 31.3,19.2 L26.3,19.2 C25.833331,19.2 25.6,18.966669 25.6,18.5 L25.6,13.5 C25.6,13.033331 25.833331,12.8 26.3,12.8 L31.3,12.8 C31.766669,12.8 32,13.033331 32,13.5 L32,18.5 Z M6.4,31.3 C6.4,31.766669 6.166669,32 5.7,32 L0.7,32 C0.233331,32 0,31.766669 0,31.3 L0,26.3 C0,25.833331 0.233331,25.6 0.7,25.6 L5.7,25.6 C6.166669,25.6 6.4,25.833331 6.4,26.3 L6.4,31.3 Z M19.2,31.3 C19.2,31.766669 18.966669,32 18.5,32 L13.5,32 C13.033331,32 12.8,31.766669 12.8,31.3 L12.8,26.3 C12.8,25.833331 13.033331,25.6 13.5,25.6 L18.5,25.6 C18.966669,25.6 19.2,25.833331 19.2,26.3 L19.2,31.3 Z M32,31.3 C32,31.766669 31.766669,32 31.3,32 L26.3,32 C25.833331,32 25.6,31.766669 25.6,31.3 L25.6,26.3 C25.6,25.833331 25.833331,25.6 26.3,25.6 L31.3,25.6 C31.766669,25.6 32,25.833331 32,26.3 L32,31.3 Z" id=""></path> </g> </symbol> <symbol id="filter" viewBox="0 0 16 12"> <path d="M0 2V0h16v2H0zm2.4 5V5h11.2v2H2.4zm2.4 5v-2h6.4v2H4.8z"></path> </symbol> <symbol id="arrow-right" viewBox="0 0 448 512"> <g> <path d="M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z"> </path> </g> </symbol> <symbol id="plus" viewBox="0 0 448 512"> <g> <path d="M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"> </path> </g> </symbol> <symbol id="minus" viewBox="0 0 448 512"> <g> <path d="M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z"> </path> </g> </symbol> <symbol id="mono-icon-author" viewBox="-2 0 16 16"> <title>Author</title> <g xmlns="http://www.w3.org/2000/svg" id="latest_mocks_052021" stroke="none" stroke-width="1" fill-rule="evenodd"> <path d="M8.81407895,2.85726316 C8.81407895,4.43542105 7.51539474,5.71436842 5.91592105,5.71436842 C4.31486842,5.71436842 3.01697368,4.43542105 3.0177628,2.85726316 C3.0177628,1.27910526 4.31565789,0.000157894737 5.91592105,0.000157894737 C7.51618421,0.000157894737 8.81407895,1.27910526 8.81407895,2.85726316 L8.81407895,2.85726316 Z M11.8417105,14.9575263 L11.8425,11.4372632 C11.8425,9.207 9.99197368,7.38252632 7.73013158,7.38252632 L4.11197368,7.38252632 C1.85092105,7.38252632 0.000394736842,9.20621053 0.000394736842,11.4364737 L-0.000394736842,14.9567368 L11.8417105,14.9575263 Z" id="Fill-1"/> </g> </symbol> <symbol id="preview-icon" width="24" height="24" viewBox="0 0 24 24"> <path d="M12.06,8.91A5.29,5.29,0,0,1,16.9,12,5.61,5.61,0,0,1,12,15.09,5.52,5.52,0,0,1,7.1,12,5.37,5.37,0,0,1,12,8.91h.07m0-1H12A6.46,6.46,0,0,0,6,12a6.69,6.69,0,0,0,6,4.09A6.77,6.77,0,0,0,18,12a6.4,6.4,0,0,0-5.94-4.09Z" fill="#1969A0"/><circle cx="12" cy="12" r="1.71" fill="#1969A0"/> <path d="M9,21H6a3,3,0,0,1-3-3V15" fill="none" stroke="#1969A0" stroke-miterlimit="10"/> <path d="M21,15v3a3,3,0,0,1-3,3H15" fill="none" stroke="#1969A0" stroke-miterlimit="10"/> <path d="M15,3h3a3,3,0,0,1,3,3V9" fill="none" stroke="#1969A0" stroke-miterlimit="10"/> <path d="M3,9V6A3,3,0,0,1,6,3H9" fill="none" stroke="#1969A0" stroke-miterlimit="10"/> <rect width="24" height="24" fill="none"/> </symbol> <symbol id="toggle-on" viewBox="0 0 54 31"> <defs> <circle id="path-1" cx="39" cy="15" r="12"></circle> <filter x="-16.7%" y="-8.3%" width="133.3%" height="133.3%" filterUnits="objectBoundingBox" id="filter-2"> <feOffset dx="0" dy="2" in="SourceAlpha" result="shadowOffsetOuter1"></feOffset> <feGaussianBlur stdDeviation="1" in="shadowOffsetOuter1" result="shadowBlurOuter1"></feGaussianBlur> <feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.3 0" type="matrix" in="shadowBlurOuter1"></feColorMatrix> </filter> </defs> <g id="Pref-Center-Newsletters-for-Build_Q1-2023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="02a_Desktop-HD_Newsletter_selection_v5_ALT" transform="translate(-1266.000000, -1812.000000)"> <g id="02_ediitorial-newsletters" transform="translate(100.000000, 1164.000000)"> <g id="nl_card_08" transform="translate(960.000000, 414.000000)"> <g id="toggle_on" transform="translate(206.000000, 234.000000)"> <rect id="Rectangle-50-Copy-14" stroke="#1969A0" fill="#1969A0" x="0.5" y="0.5" width="53" height="29" rx="14.5"></rect> <g> <use fill="black" fill-opacity="1" filter="url(#filter-2)" xlink:href="#path-1"></use> <use fill="#FFFFFF" fill-rule="evenodd" xlink:href="#path-1"></use> </g> </g> </g> </g> </g> </g> </symbol> <symbol id="toggle-off" viewBox="0 0 54 31"> <defs> <circle id="path-1" cx="15" cy="15" r="12"></circle> <filter x="-16.7%" y="-8.3%" width="133.3%" height="133.3%" filterUnits="objectBoundingBox" id="filter-2"> <feOffset dx="0" dy="2" in="SourceAlpha" result="shadowOffsetOuter1"></feOffset> <feGaussianBlur stdDeviation="1" in="shadowOffsetOuter1" result="shadowBlurOuter1"></feGaussianBlur> <feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.3 0" type="matrix" in="shadowBlurOuter1"></feColorMatrix> </filter> </defs> <g id="PC_Updates_033023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="Desktop-HD_Newsletter_management_for_FINAL-copy-edits" transform="translate(-306.000000, -3530.000000)"> <g id="community_section" transform="translate(99.000000, 2758.000000)"> <g id="com_card_05" transform="translate(1.000000, 538.000000)"> <g id="toggle_off" transform="translate(206.000000, 234.000000)"> <rect id="Rectangle-50-Copy-14" stroke="#D8D8D8" fill="#D8D8D8" x="0.5" y="0.5" width="53" height="29" rx="14.5"></rect> <g> <use fill="black" fill-opacity="1" filter="url(#filter-2)" xlink:href="#path-1"></use> <use fill="#FFFFFF" fill-rule="evenodd" xlink:href="#path-1"></use> </g> </g> </g> </g> </g> </g> </symbol> <symbol id="icon_window_close_x" viewBox="0 0 14 14"> <g id="QuoteMedia_v4_09112023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="01a2_DesktopHD_QuoteMedia_Topic-Page-Plus" transform="translate(-923, -767)" fill="#666666" fill-rule="nonzero"> <g id="Filter_functionality" transform="translate(100, 703)"> <g id="Filter_drop-down" transform="translate(500, 38)"> <polygon id="close_x_icon" points="337 27.41 335.59 26 330 31.59 324.41 26 323 27.41 328.59 33 323 38.59 324.41 40 330 34.41 335.59 40 337 38.59 331.41 33"></polygon> </g> </g> </g> </g> </symbol> <symbol id="icon_topic_filter_default" viewBox="0 0 14 10"> <g id="QuoteMedia_v4_09112023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="01a_DesktopHD_QuoteMedia_Topic-Page-Plus" transform="translate(-929, -716)" fill="#666666" fill-rule="nonzero"> <g id="Filter_functionality" transform="translate(100, 703)"> <g id="btn_filter" transform="translate(759, 0)"> <g id="filter_list_FILL0_wght400_GRAD0_opsz48" transform="translate(70, 13)"> <path d="M5.44444444,9.33333333 L5.44444444,8.16666667 L8.55555556,8.16666667 L8.55555556,9.33333333 L5.44444444,9.33333333 Z M2.33333333,5.25 L2.33333333,4.08333333 L11.6666667,4.08333333 L11.6666667,5.25 L2.33333333,5.25 Z M0,1.16666667 L0,0 L14,0 L14,1.16666667 L0,1.16666667 Z" id="Shape"></path> </g> </g> </g> </g> </g> </symbol> <symbol id="icon_topic_filter_selected" viewBox="0 0 14 10"> <g id="QuoteMedia_v4_09112023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="01a2_DesktopHD_QuoteMedia_Topic-Page-Plus" transform="translate(-929, -716)" fill="#C0C0C0" fill-rule="nonzero"> <g id="Filter_functionality" transform="translate(100, 703)"> <g transform="translate(759, 0)" id="btn_filter-selected"> <g id="filter_list_FILL0_wght400_GRAD0_opsz48" transform="translate(70, 13)"> <path d="M5.44444444,9.33333333 L5.44444444,8.16666667 L8.55555556,8.16666667 L8.55555556,9.33333333 L5.44444444,9.33333333 Z M2.33333333,5.25 L2.33333333,4.08333333 L11.6666667,4.08333333 L11.6666667,5.25 L2.33333333,5.25 Z M0,1.16666667 L0,0 L14,0 L14,1.16666667 L0,1.16666667 Z" id="Shape"></path> </g> </g> </g> </g> </g> </symbol> <symbol id="icon_filter_selected_checked" viewBox="0 0 20 20"> <g id="QuoteMedia_v4_09112023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="01a2_DesktopHD_QuoteMedia_Topic-Page-Plus" transform="translate(-623, -825)"> <g id="Filter_functionality" transform="translate(100, 703)"> <g id="Filter_drop-down" transform="translate(500, 38)"> <g id="Group-4" transform="translate(24, 85)"> <rect id="Rectangle" stroke="#333333" fill="#333333" x="0" y="0" width="18" height="18"></rect> <g id="checkmark" transform="translate(4, 5)" fill="#FFFFFF" stroke="#FFFFFF"> <polygon id="icon-checkmark" points="9.20384615 0 3.18461538 6.08038462 0.796153846 3.67307692 0 4.47692308 3.17692308 7.69230769 10 0.803846154"></polygon> </g> </g> </g> </g> </g> </g> </symbol> <symbol id="icon_filter_unselected_unchecked" viewBox="0 0 20 20"> <g id="QuoteMedia_v4_09112023" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <g id="01a2_DesktopHD_QuoteMedia_Topic-Page-Plus" transform="translate(-623, -859)" fill="#FFFFFF" stroke="#666666"> <g id="Filter_functionality" transform="translate(100, 703)"> <g id="Filter_drop-down" transform="translate(500, 38)"> <g id="filter-row-copy" transform="translate(24, 119)"> <rect id="Rectangle" x="0" y="0" width="18" height="18"></rect> </g> </g> </g> </g> </g> </symbol> <symbol id="icon_angle_down" viewBox="0 0 448 512"> <path d="M201.4 374.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 306.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z"/> </g> </symbol> <symbol id="icon_grid" viewBox="0 0 512 512"> <path d="M80 80l0 96 96 0 0-96L80 80zM32 32l48 0 96 0 48 0 0 48 0 96 0 48-48 0-96 0-48 0 0-48 0-96 0-48zM80 336l0 96 96 0 0-96-96 0zM32 288l48 0 96 0 48 0 0 48 0 96 0 48-48 0-96 0-48 0 0-48 0-96 0-48zM432 80l-96 0 0 96 96 0 0-96zM336 32l96 0 48 0 0 48 0 96 0 48-48 0-96 0-48 0 0-48 0-96 0-48 48 0zm0 304l0 96 96 0 0-96-96 0zm-48-48l48 0 96 0 48 0 0 48 0 96 0 48-48 0-96 0-48 0 0-48 0-96 0-48z"/> </symbol> <symbol id="icon_close_strong" viewBox="0 0 384 512"> <path d="M342.6 150.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L192 210.7 86.6 105.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L146.7 256 41.4 361.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L192 301.3 297.4 406.6c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L237.3 256 342.6 150.6z"/> </symbol> <symbol id="icon_caret" viewBox="0 0 448 512"> <path d="M201.4 374.6c12.5 12.5 32.8 12.5 45.3 0l160-160c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L224 306.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l160 160z"/> </symbol> <symbol id="icon_chevron" viewBox="0 0 320 512"> <path d="M310.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L242.7 256 73.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z"/> </symbol> <symbol id="icon_bullet" viewBox="0 0 8 8"> <circle cx="4" cy="4" r="4"/> </symbol> </svg> <ps-header class="Page-header"> <div class="Page-header-top-bar"> <div class="Page-header-hamburger-menu"> <div class="Page-header-hamburger-menu-wrapper"> <div class="Page-header-hamburger-menu-content"> <nav class="NavigationButtons" data-fragment-uri="/tag/customer-experience?_fragmentId=00000174-028d-d8af-afff-9faf67330000&_fragmentParent=00000174-028d-d8af-afff-9faf67330000&_fragmentSignature=127fa296d7effbea96ee68cb0b7b7b18ec711714&_fragmentContext=WyIvY29yZS9wYWdlL1RhZ1BhZ2UuaGJzIiwibmF2aWdhdGlvbiIsIm5hdmlnYXRpb246MCIsIi9jb3JlL25hdmlnYXRpb24vTmF2aWdhdGlvbi5oYnMiLCJmcmFnbWVudFVyaSJd" data-nav data-nav-type="buttons" data-visible="false" data-user-state="anonymous"> <div class="NavigationButtons-buttons" data-has-piano-id-button="true"> <div class="NavigationButtons-buttons-button"> <ps-piano class="NavigationLink" button-type="login">Log In</ps-piano> </div> <div class="NavigationButtons-buttons-button"> <a class="NavigationLink" href="https://www.dig-in.com/subscribe" target="_self">Subscribe</a> </div> </div> </nav> <nav class="Navigation" data-nav data-nav-type="default"> <ul class="Navigation-items"> <li class="Navigation-items-item"><div class="NavigationItem"> <input type="checkbox" name="NavigationItem-0c8xn" id="NavigationItem-0c8xn"> <div class="NavigationItem-text"> <label for="NavigationItem-0c8xn"><span>INSURANCE</span></label> <div class="NavigationItem-more"> <label for="NavigationItem-0c8xn"><button aria-label="Open Sub Navigation"><svg class="chevron"><use xlink:href="#chevron"></use></svg></button></label> </div> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/auto-insurance">Auto</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/life-insurance">Life</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/homeowners-insurance">Homeowners</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/commercial-insurance">Commercial</a></li> </ul> <ul class="NavigationItem-items-placeholder"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/auto-insurance">Auto</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/life-insurance">Life</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/homeowners-insurance">Homeowners</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/commercial-insurance">Commercial</a></li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem"> <input type="checkbox" name="NavigationItem-kd8wt" id="NavigationItem-kd8wt"> <div class="NavigationItem-text"> <label for="NavigationItem-kd8wt"><span>INSURTECHS</span></label> <div class="NavigationItem-more"> <label for="NavigationItem-kd8wt"><button aria-label="Open Sub Navigation"><svg class="chevron"><use xlink:href="#chevron"></use></svg></button></label> </div> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/insurtech">Insurtech News</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/start-up-funding">Start-up Funding</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/meet-the-insurtech">Meet the Insurtech</a></li> </ul> <ul class="NavigationItem-items-placeholder"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/insurtech">Insurtech News</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/start-up-funding">Start-up Funding</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/meet-the-insurtech">Meet the Insurtech</a></li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem"> <input type="checkbox" name="NavigationItem-ua803" id="NavigationItem-ua803"> <div class="NavigationItem-text"> <label for="NavigationItem-ua803"><span>STRATEGY</span></label> <div class="NavigationItem-more"> <label for="NavigationItem-ua803"><button aria-label="Open Sub Navigation"><svg class="chevron"><use xlink:href="#chevron"></use></svg></button></label> </div> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/digital-transformation">Digital Transformation</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/customer-experience">Customer Experience</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/workplace-management">Workplace</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/climate-change">Climate Change</a></li> </ul> <ul class="NavigationItem-items-placeholder"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/digital-transformation">Digital Transformation</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/customer-experience">Customer Experience</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/workplace-management">Workplace</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/climate-change">Climate Change</a></li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem"> <input type="checkbox" name="NavigationItem-60402" id="NavigationItem-60402"> <div class="NavigationItem-text"> <label for="NavigationItem-60402"><span>TECH</span></label> <div class="NavigationItem-more"> <label for="NavigationItem-60402"><button aria-label="Open Sub Navigation"><svg class="chevron"><use xlink:href="#chevron"></use></svg></button></label> </div> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/artificial-intelligence">Artificial Intelligence</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/connected-cars">Connected Cars/Telematics</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/mobile-technology">Mobile technology</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/iot">Internet of things</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/cyber-security">Cyber security</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/advances-in-tech">Advances in Tech</a></li> </ul> <ul class="NavigationItem-items-placeholder"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/artificial-intelligence">Artificial Intelligence</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/connected-cars">Connected Cars/Telematics</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/mobile-technology">Mobile technology</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/iot">Internet of things</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/cyber-security">Cyber security</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/advances-in-tech">Advances in Tech</a></li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem"> <input type="checkbox" name="NavigationItem-v1t4u" id="NavigationItem-v1t4u"> <div class="NavigationItem-text"> <label for="NavigationItem-v1t4u"><span>DATA</span></label> <div class="NavigationItem-more"> <label for="NavigationItem-v1t4u"><button aria-label="Open Sub Navigation"><svg class="chevron"><use xlink:href="#chevron"></use></svg></button></label> </div> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/analytics">Data and Analytics</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/big-data">Big data</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/data-strategy">Data strategy</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/data-privacy">Data privacy</a></li> </ul> <ul class="NavigationItem-items-placeholder"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/analytics">Data and Analytics</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/big-data">Big data</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/data-strategy">Data strategy</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/data-privacy">Data privacy</a></li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem"> <input type="checkbox" name="NavigationItem-4g207" id="NavigationItem-4g207"> <div class="NavigationItem-text"> <label for="NavigationItem-4g207"><span>Industry</span></label> <div class="NavigationItem-more"> <label for="NavigationItem-4g207"><button aria-label="Open Sub Navigation"><svg class="chevron"><use xlink:href="#chevron"></use></svg></button></label> </div> </div> <ul class="NavigationItem-items"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/industry-news">Industry News</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/career-moves">Career moves</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/mergers-and-acquisitions">M&A</a></li> </ul> <ul class="NavigationItem-items-placeholder"> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/industry-news">Industry News</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/career-moves">Career moves</a></li> <li class="NavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/mergers-and-acquisitions">M&A</a></li> </ul> </div></li> <li class="Navigation-items-item"><div class="NavigationItem"> <div class="NavigationItem-text"> <a class="NavigationItem-text-link" href="https://www.dig-in.com/insure-think" target="_self">Insure Think</a> </div> </div></li> </ul> </nav> <div class="SocialBarHeader"> <table> <tbody> <tr> <td> <label class="SocialBarHeader-text">Follow Us In Real Time</label> </td> <td> <ul class="SocialBarHeader-items"> <li class="SocialBarHeader-items-item" data-social-service="twitter"><a class="SocialLink" rel="noreferrer" href="https://twitter.com/_diginsurance" target="_blank" data-social-service="twitter"><svg><use xlink:href="#mono-icon-twitter"></use></svg><span class="sr-only">twitter</span></a></li> <li class="SocialBarHeader-items-item" data-social-service="facebook"><a class="SocialLink" rel="noreferrer" href="https://www.facebook.com/digitalinsurancenews/" target="_blank" data-social-service="facebook"><svg><use xlink:href="#mono-icon-facebook"></use></svg><span class="sr-only">facebook</span></a></li> <li class="SocialBarHeader-items-item" data-social-service="linkedin"><a class="SocialLink" rel="noreferrer" href="https://www.linkedin.com/company/insurance-networking-news" target="_blank" data-social-service="linkedin"><svg><use xlink:href="#mono-icon-linkedin"></use></svg><span class="sr-only">linkedin</span></a></li> </ul> </td> </tr> </tbody> </table> </div> <div class="Page-header-disclaimer">© 2024 Arizent. All rights reserved.</div> </div> </div> </div> <button class="Page-header-menu-trigger" aria-expanded="false" tabindex="1"> <svg class="burger-menu"> <use xlink:href="#burger-menu"></use> </svg> <svg class="close-x"> <use xlink:href="#close-x"></use> </svg> <span class="label"> Menu </span> </button> <div class="Page-header-top-bar-logo"><a aria-label="home page" href="https://www.dig-in.com/"> <picture><source width="350" height="50" data-image-size="siteLogo"srcset="https://arizent.brightspotcdn.com/1d/ea/0358459b4123a873fa22861ae5ad/digital-insurance-cmyk.svg"/><img class="Image" data-image-size="siteLogo" alt="" width="350" height="50" loading="lazy" src="https://arizent.brightspotcdn.com/1d/ea/0358459b4123a873fa22861ae5ad/digital-insurance-cmyk.svg"></picture> </a></div> <div class="Page-header-search"> <button class="Page-header-search-button"> <svg class="icon-magnify"> <use xlink:href="#icon-magnify"></use> </svg> <span class="sr-only">Show Search</span> <svg class="close-x"> <use xlink:href="#close-x"></use> </svg> </button> <div class="Page-header-search-overlay"> <form class="Page-header-search-form" action="https://www.dig-in.com/search#nt=navsearch" novalidate="" autocomplete="off"> <label> <input placeholder="Find your interests" type="text" class="Page-header-search-input" name="q" required="true"> <span class="sr-only">Search Query</span> <button type="submit" class="Page-header-search-submit"> <svg> <use xlink:href="#icon-magnify"></use> </svg> <span class="sr-only">Submit Search</span> </button> </label> </form> </div> </div> <div class="Page-header-navigation-buttons"> <nav class="NavigationButtons" data-fragment-uri="/tag/customer-experience?_fragmentId=00000174-028d-d8af-afff-9faf67330000&_fragmentParent=00000174-028d-d8af-afff-9faf67330000&_fragmentSignature=127fa296d7effbea96ee68cb0b7b7b18ec711714&_fragmentContext=WyIvY29yZS9wYWdlL1RhZ1BhZ2UuaGJzIiwibmF2aWdhdGlvbiIsIm5hdmlnYXRpb246MCIsIi9jb3JlL25hdmlnYXRpb24vTmF2aWdhdGlvbi5oYnMiLCJmcmFnbWVudFVyaSJd" data-nav data-nav-type="buttons" data-visible="false" data-user-state="anonymous"> <div class="NavigationButtons-buttons" data-has-piano-id-button="true"> <div class="NavigationButtons-buttons-button"> <ps-piano class="NavigationLink" button-type="login">Log In</ps-piano> </div> <div class="NavigationButtons-buttons-button"> <a class="NavigationLink" href="https://www.dig-in.com/subscribe" target="_self">Subscribe</a> </div> </div> </nav> </div> </div> <div class="Page-header-bottom-bar"> <div class="Page-header-bottom-bar-navigation"> <nav class="DropdownNavigation" data-fragment-uri="/tag/customer-experience?_fragmentId=00000174-028d-d8af-afff-9faf67330000&_fragmentParent=00000174-028d-d8af-afff-9faf67330000&_fragmentSignature=127fa296d7effbea96ee68cb0b7b7b18ec711714&_fragmentContext=WyIvY29yZS9wYWdlL1RhZ1BhZ2UuaGJzIiwibmF2aWdhdGlvbiIsIm5hdmlnYXRpb246MCIsIi9jb3JlL25hdmlnYXRpb24vTmF2aWdhdGlvbi5oYnMiLCJmcmFnbWVudFVyaSJd" data-nav data-nav-type="dropdown" data-user-state="anonymous" data-dropdown-alignment='align-left'> <ul class="DropdownNavigation-items"> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <input type="checkbox" name="DropdownNavigationItem-ev2p9" id="DropdownNavigationItem-ev2p9" data-has-content-id> <div class="DropdownNavigationItem-text"> <label for="DropdownNavigationItem-ev2p9" data-has-content-id> <span>INSURANCE</span> </label> <div class="DropdownNavigationItem-more"> <label for="DropdownNavigationItem-ev2p9" data-has-content-id> <button aria-label="Open Sub Navigation"> <svg class="chevron"> <use xlink:href="#chevron"></use> </svg> </button> </label> </div> </div> <ul class="DropdownNavigationItem-items"> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/auto-insurance">Auto</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/life-insurance">Life</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/homeowners-insurance">Homeowners</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/commercial-insurance">Commercial</a></li> </ul> </div> </li> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <input type="checkbox" name="DropdownNavigationItem-fm017" id="DropdownNavigationItem-fm017" data-has-content-id> <div class="DropdownNavigationItem-text"> <label for="DropdownNavigationItem-fm017" data-has-content-id> <span>INSURTECHS</span> </label> <div class="DropdownNavigationItem-more"> <label for="DropdownNavigationItem-fm017" data-has-content-id> <button aria-label="Open Sub Navigation"> <svg class="chevron"> <use xlink:href="#chevron"></use> </svg> </button> </label> </div> </div> <ul class="DropdownNavigationItem-items"> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/insurtech">Insurtech News</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/start-up-funding">Start-up Funding</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/meet-the-insurtech">Meet the Insurtech</a></li> </ul> </div> </li> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <input type="checkbox" name="DropdownNavigationItem-8bv2f" id="DropdownNavigationItem-8bv2f" data-has-content-id> <div class="DropdownNavigationItem-text"> <label for="DropdownNavigationItem-8bv2f" data-has-content-id> <span>STRATEGY</span> </label> <div class="DropdownNavigationItem-more"> <label for="DropdownNavigationItem-8bv2f" data-has-content-id> <button aria-label="Open Sub Navigation"> <svg class="chevron"> <use xlink:href="#chevron"></use> </svg> </button> </label> </div> </div> <ul class="DropdownNavigationItem-items"> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/digital-transformation">Digital Transformation</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/customer-experience">Customer Experience</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/workplace-management">Workplace</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/climate-change">Climate Change</a></li> </ul> </div> </li> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <input type="checkbox" name="DropdownNavigationItem-r86ss" id="DropdownNavigationItem-r86ss" data-has-content-id> <div class="DropdownNavigationItem-text"> <label for="DropdownNavigationItem-r86ss" data-has-content-id> <span>TECH</span> </label> <div class="DropdownNavigationItem-more"> <label for="DropdownNavigationItem-r86ss" data-has-content-id> <button aria-label="Open Sub Navigation"> <svg class="chevron"> <use xlink:href="#chevron"></use> </svg> </button> </label> </div> </div> <ul class="DropdownNavigationItem-items"> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/artificial-intelligence">Artificial Intelligence</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/connected-cars">Connected Cars/Telematics</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/mobile-technology">Mobile technology</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/iot">Internet of things</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/cyber-security">Cyber security</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/advances-in-tech">Advances in Tech</a></li> </ul> </div> </li> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <input type="checkbox" name="DropdownNavigationItem-fp4u2" id="DropdownNavigationItem-fp4u2" data-has-content-id> <div class="DropdownNavigationItem-text"> <label for="DropdownNavigationItem-fp4u2" data-has-content-id> <span>DATA</span> </label> <div class="DropdownNavigationItem-more"> <label for="DropdownNavigationItem-fp4u2" data-has-content-id> <button aria-label="Open Sub Navigation"> <svg class="chevron"> <use xlink:href="#chevron"></use> </svg> </button> </label> </div> </div> <ul class="DropdownNavigationItem-items"> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/analytics">Data and Analytics</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/big-data">Big data</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/data-strategy">Data strategy</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/data-privacy">Data privacy</a></li> </ul> </div> </li> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <input type="checkbox" name="DropdownNavigationItem-d16iz" id="DropdownNavigationItem-d16iz" data-has-content-id> <div class="DropdownNavigationItem-text"> <label for="DropdownNavigationItem-d16iz" data-has-content-id> <span>Industry</span> </label> <div class="DropdownNavigationItem-more"> <label for="DropdownNavigationItem-d16iz" data-has-content-id> <button aria-label="Open Sub Navigation"> <svg class="chevron"> <use xlink:href="#chevron"></use> </svg> </button> </label> </div> </div> <ul class="DropdownNavigationItem-items"> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/industry-news">Industry News</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/career-moves">Career moves</a></li> <li class="DropdownNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/tag/mergers-and-acquisitions">M&A</a></li> </ul> </div> </li> <li class="DropdownNavigation-items-item"> <div class="DropdownNavigationItem"> <div class="DropdownNavigationItem-text"> <a class="DropdownNavigationItem-text-link" href="https://www.dig-in.com/insure-think" target="_self">Insure Think</a> </div> </div> </li> </ul> </nav> <div class="SocialBarHeader"> <table> <tbody> <tr> <td> <label class="SocialBarHeader-text">Follow Us In Real Time</label> </td> <td> <ul class="SocialBarHeader-items"> <li class="SocialBarHeader-items-item" data-social-service="twitter"><a class="SocialLink" rel="noreferrer" href="https://twitter.com/_diginsurance" target="_blank" data-social-service="twitter"><svg><use xlink:href="#mono-icon-twitter"></use></svg><span class="sr-only">twitter</span></a></li> <li class="SocialBarHeader-items-item" data-social-service="facebook"><a class="SocialLink" rel="noreferrer" href="https://www.facebook.com/digitalinsurancenews/" target="_blank" data-social-service="facebook"><svg><use xlink:href="#mono-icon-facebook"></use></svg><span class="sr-only">facebook</span></a></li> <li class="SocialBarHeader-items-item" data-social-service="linkedin"><a class="SocialLink" rel="noreferrer" href="https://www.linkedin.com/company/insurance-networking-news" target="_blank" data-social-service="linkedin"><svg><use xlink:href="#mono-icon-linkedin"></use></svg><span class="sr-only">linkedin</span></a></li> </ul> </td> </tr> </tbody> </table> </div> </div> </div> </ps-header> <div class="PageAbove Page-above"> <ps-list class="BarList" data-list-id="00000174-027f-dcf7-a5fc-267fbf940000" data-need-query-parameters="false" data-has-required-query-parameters="false"> <ul class="BarList-items"> <li class="BarList-items-item"> <ps-link><a href="https://www.dig-in.com/2024-election-coverage" class="PromoTopic" aria-label="Election 2024" target="_self">Election 2024</a></ps-link> </li> <li class="BarList-items-item"> <ps-link><a href="https://www.dig-in.com/transformation-forums" class="PromoTopic" aria-label="Transformation Forums" target="_self">Transformation Forums</a></ps-link> </li> <li class="BarList-items-item"> <ps-link><a href="https://www.dig-in.com/event-archives" class="PromoTopic" aria-label="Events" target="_self">Events</a></ps-link> </li> <li class="BarList-items-item"> <ps-link><a href="https://www.dig-in.com/editorial-research" class="PromoTopic" aria-label="Research" target="_self">Research</a></ps-link> </li> <li class="BarList-items-item"> <ps-link><a href="https://www.dig-in.com/podcasts" class="PromoTopic" aria-label="Podcasts" target="_self">Podcasts</a></ps-link> </li> <li class="BarList-items-item"> <ps-link><a href="https://www.dig-in.com/resources/" class="PromoTopic" aria-label="Webinars and Whitepapers" target="_self">Webinars and Whitepapers</a></ps-link> </li> </ul> </ps-list> <ps-piano class="piano-box-header" style="display:block"></ps-piano><div id="googleAd7c39ab32-a22b-4de4-a04e-91a22a6ad0da" class="GoogleDfpAd" data-slot-name="/16059533/DigitalInsurance/Index" data-slot-sizes="[[970, 91], [970, 90], [970, 250], [728, 90], [320, 50], [300, 250]]" data-slot-adSizeMap="[[[768, 0], [728, 90], [970, 250], [970, 90], [970, 91]], [[320, 0], [300, 250], [320, 50]]]" data-position="collapsed_header1"> <span class="GoogleDfpAd-placeholder"></span> </div> </div> <div class="TagPage-topContainer"> <h1 class="TagPage-pageHeading">Customer experience</h1> </div> <main class="TagPage-main"> <div class="Row"> <div class="TwoColumnContainer7030"> <div class="TwoColumnContainer7030-row"> <div class="TwoColumnContainer7030-column"> <ps-list-loadmore class="MediumImageRightStackedList" data-list-id="00000193-7efc-d8e5-a3df-fefe20a90001" data-need-query-parameters="false" data-has-required-query-parameters="false" data-add-tag-filtering="false"> <ul class="MediumImageRightStackedList-items" data-list-loadmore-items> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="OpinionArticle" data-is-opinion> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/opinion/creative-uses-of-ai-to-improve-insurance-shopping" target=""> Creative uses of AI to improve insurance shopping </a> </div> <div class="PromoMediumImageRight-description"><p>How can we make document validation immediate to reduce customer dropoff? Enter AI.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-timeSince">November 26</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="true"> <div class="PromoMediumImageRight-media"> <span class="Link"><picture><source type="image/webp" width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/6dc7a73/2147483647/strip/true/crop/3041x3041+0+152/resize/60x60!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fe9%2F29%2F1fc481ee4aafbc1336472ed469f5%2Fjosh-c-getjerry-portraitspress-summerkellogg-2980.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/8e2c21b/2147483647/strip/true/crop/3041x3041+0+152/resize/120x120!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fe9%2F29%2F1fc481ee4aafbc1336472ed469f5%2Fjosh-c-getjerry-portraitspress-summerkellogg-2980.jpg 2x"/><source width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/4722cf0/2147483647/strip/true/crop/3041x3041+0+152/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fe9%2F29%2F1fc481ee4aafbc1336472ed469f5%2Fjosh-c-getjerry-portraitspress-summerkellogg-2980.jpg"/><img class="Image" data-image-size="squareSmaller" alt="Josh Damico" srcset="https://arizent.brightspotcdn.com/dims4/default/4722cf0/2147483647/strip/true/crop/3041x3041+0+152/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fe9%2F29%2F1fc481ee4aafbc1336472ed469f5%2Fjosh-c-getjerry-portraitspress-summerkellogg-2980.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/21c513b/2147483647/strip/true/crop/3041x3041+0+152/resize/120x120!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fe9%2F29%2F1fc481ee4aafbc1336472ed469f5%2Fjosh-c-getjerry-portraitspress-summerkellogg-2980.jpg 2x" width="60" height="60" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/4722cf0/2147483647/strip/true/crop/3041x3041+0+152/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fe9%2F29%2F1fc481ee4aafbc1336472ed469f5%2Fjosh-c-getjerry-portraitspress-summerkellogg-2980.jpg"></picture></span> </div> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> <ps-link><a href="https://www.dig-in.com/author/josh-damico" class="Link">Josh Damico</a></ps-link> </div> </div> </div> <div class="PromoMediumImageRight-affiliation"> Jerry </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="Cardshow"> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-headline"> <div class="PromoMediumImageRight-category"> <ps-link><a href="https://www.dig-in.com/tag/insurtech" class="Link">Insurtech</a></ps-link> </div> </div> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/list/progressive-accident-response-crum-forster-insurance-cisos" target=""> Progressive's Accident Response; Crum & Forster insurance for CISOs </a> </div> <div class="PromoMediumImageRight-description"><p>Progressive launches Accident Response, Crum & Forster introduce new insurance for CISOs and Tokio Marine Group partners with Resilient Cities Network, plus more insurtech news.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> By <a href="https://www.dig-in.com/author/kaitlyn-mattson">Kaitlyn Mattson</a> </div> </div> </div> <div class="PromoMediumImageRight-timeSince">November 24</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="false"> <div class="PromoMediumImageRight-media"> <ps-link><a href="https://www.dig-in.com/list/progressive-accident-response-crum-forster-insurance-cisos" class="Link"><picture><source type="image/webp" width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/e49a464/2147483647/strip/true/crop/5242x2949+0+567/resize/320x180!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 320w,https://arizent.brightspotcdn.com/dims4/default/becb1a3/2147483647/strip/true/crop/5242x2949+0+567/resize/568x320!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 568w,https://arizent.brightspotcdn.com/dims4/default/c55ad95/2147483647/strip/true/crop/5242x2949+0+567/resize/768x432!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 768w,https://arizent.brightspotcdn.com/dims4/default/02a1a38/2147483647/strip/true/crop/5242x2949+0+567/resize/1024x576!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 1024w,https://arizent.brightspotcdn.com/dims4/default/35d934c/2147483647/strip/true/crop/5242x2949+0+567/resize/1240x698!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 1240w,https://arizent.brightspotcdn.com/dims4/default/7d37754/2147483647/strip/true/crop/5242x2949+0+567/resize/1440x810!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 1440w"/><source width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/52a0e3f/2147483647/strip/true/crop/5242x2949+0+567/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg"/><img class="Image" data-image-size="promoMedium" alt="A person pressing a key that reads insurtech" srcset="https://arizent.brightspotcdn.com/dims4/default/3a1a847/2147483647/strip/true/crop/5242x2949+0+567/resize/320x180!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 320w,https://arizent.brightspotcdn.com/dims4/default/a67c572/2147483647/strip/true/crop/5242x2949+0+567/resize/568x320!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 568w,https://arizent.brightspotcdn.com/dims4/default/3406c0e/2147483647/strip/true/crop/5242x2949+0+567/resize/768x432!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 768w,https://arizent.brightspotcdn.com/dims4/default/883d260/2147483647/strip/true/crop/5242x2949+0+567/resize/1024x576!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 1024w,https://arizent.brightspotcdn.com/dims4/default/61988e3/2147483647/strip/true/crop/5242x2949+0+567/resize/1240x698!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 1240w,https://arizent.brightspotcdn.com/dims4/default/9452c3a/2147483647/strip/true/crop/5242x2949+0+567/resize/1440x810!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg 1440w" width="1280" height="720" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/52a0e3f/2147483647/strip/true/crop/5242x2949+0+567/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F71%2Fc1%2Fd19ba6634330963416784cd2c993%2Fadobestock-116159120-2.jpeg"></picture></a></ps-link> </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="OpinionArticle" data-is-opinion> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/opinion/how-auto-insurers-and-repairers-can-boost-customer-satisfaction" target=""> How auto insurers and repairers can boost customer satisfaction </a> </div> <div class="PromoMediumImageRight-description"><p>A new study from CCC examines key factors affecting customer satisfaction.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-timeSince">November 21</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="true"> <div class="PromoMediumImageRight-media"> <span class="Link"><picture><source type="image/webp" width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/6200689/2147483647/strip/true/crop/456x456+56+0/resize/60x60!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fc2%2F04%2Ff73c02d545bfa3954f2166cca0ca%2Fmare-yu-cccs.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/c34b4cc/2147483647/strip/true/crop/456x456+56+0/resize/120x120!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fc2%2F04%2Ff73c02d545bfa3954f2166cca0ca%2Fmare-yu-cccs.jpg 2x"/><source width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/ba2b043/2147483647/strip/true/crop/456x456+56+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fc2%2F04%2Ff73c02d545bfa3954f2166cca0ca%2Fmare-yu-cccs.jpg"/><img class="Image" data-image-size="squareSmaller" alt="Maryling Yu" srcset="https://arizent.brightspotcdn.com/dims4/default/ba2b043/2147483647/strip/true/crop/456x456+56+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fc2%2F04%2Ff73c02d545bfa3954f2166cca0ca%2Fmare-yu-cccs.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/bf46c7d/2147483647/strip/true/crop/456x456+56+0/resize/120x120!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fc2%2F04%2Ff73c02d545bfa3954f2166cca0ca%2Fmare-yu-cccs.jpg 2x" width="60" height="60" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/ba2b043/2147483647/strip/true/crop/456x456+56+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fc2%2F04%2Ff73c02d545bfa3954f2166cca0ca%2Fmare-yu-cccs.jpg"></picture></span> </div> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> <ps-link><a href="https://www.dig-in.com/author/maryling-yu" class="Link">Maryling Yu</a></ps-link> </div> </div> </div> <div class="PromoMediumImageRight-affiliation"> CCC Intelligent Solutions </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="OpinionArticle" data-is-opinion> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/opinion/a-guide-to-cutting-through-the-ai-hype-for-insurance-agents" target=""> A guide to cutting through the AI hype for insurance agents </a> </div> <div class="PromoMediumImageRight-description"><p>Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-timeSince">November 21</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="true"> <div class="PromoMediumImageRight-media"> <span class="Link"><picture><source type="image/webp" width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/1b92e62/2147483647/strip/true/crop/925x925+59+0/resize/60x60!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fed%2Fec%2F4482ac3e48169fb0cf451b152a08%2Fleandro-standup1-lowres-1-1-1.PNG 1x,https://arizent.brightspotcdn.com/dims4/default/9e0dee3/2147483647/strip/true/crop/925x925+59+0/resize/120x120!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fed%2Fec%2F4482ac3e48169fb0cf451b152a08%2Fleandro-standup1-lowres-1-1-1.PNG 2x"/><source width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/a61f8c9/2147483647/strip/true/crop/925x925+59+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fed%2Fec%2F4482ac3e48169fb0cf451b152a08%2Fleandro-standup1-lowres-1-1-1.PNG"/><img class="Image" data-image-size="squareSmaller" alt="Leandro DalleMule" srcset="https://arizent.brightspotcdn.com/dims4/default/a61f8c9/2147483647/strip/true/crop/925x925+59+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fed%2Fec%2F4482ac3e48169fb0cf451b152a08%2Fleandro-standup1-lowres-1-1-1.PNG 1x,https://arizent.brightspotcdn.com/dims4/default/8cbc905/2147483647/strip/true/crop/925x925+59+0/resize/120x120!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fed%2Fec%2F4482ac3e48169fb0cf451b152a08%2Fleandro-standup1-lowres-1-1-1.PNG 2x" width="60" height="60" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/a61f8c9/2147483647/strip/true/crop/925x925+59+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fed%2Fec%2F4482ac3e48169fb0cf451b152a08%2Fleandro-standup1-lowres-1-1-1.PNG"></picture></span> </div> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> <ps-link><a href="https://www.dig-in.com/author/leandro-dallemule" class="Link">Leandro DalleMule</a></ps-link> </div> </div> </div> <div class="PromoMediumImageRight-affiliation"> Planck </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item" data-sponsored-item> <ps-promo-sponsored class="PromoSponsored" data-content-type="LeadGen" data-sponsor-type="sponsor" data-sponsor-placement="left" data-promo-sponsored-info="eyJzcG9uc29yIjoiU3V0aGVybGFuZCIsImFydGljbGVOYW1lIjoiQmV5b25kIHRoZSBoeXBlOiBIb3cgQUkgaXMgdHJhbnNmb3JtaW5nIGluc3VyYW5jZSBjbGFpbXMiLCJicmFuZCI6IkRpZ2l0YWwgSW5zdXJhbmNlIiwidXVpZCI6IjAwMDAwMTkzLTFjZDgtZGZlZS1hM2JiLTlkZDk0MzU0MDAwMCIsInVybCI6Imh0dHBzOi8vd3d3LmRpZy1pbi5jb20vd2hpdGVwYXBlci9iZXlvbmQtdGhlLWh5cGUtaG93LWFpLWlzLXRyYW5zZm9ybWluZy1pbnN1cmFuY2UtY2xhaW1zIiwic3ViamVjdFRhZ3MiOlsiQ3VzdG9tZXIgZXhwZXJpZW5jZSJdLCJyZXNvdXJjZVR5cGUiOiJMZWFkR2VuX1doaXRlUGFwZXIifQ=="> <div class="PromoSponsored-wrapper"> <div class="PromoSponsored-media"> <ps-link><a href="https://www.dig-in.com/whitepaper/beyond-the-hype-how-ai-is-transforming-insurance-claims" class="Link" aria-label="Beyond the hype: How AI is transforming insurance claims"><picture><source type="image/webp" width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/e97b166/2147483647/strip/true/crop/653x367+0+239/resize/320x180!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 320w,https://arizent.brightspotcdn.com/dims4/default/788e356/2147483647/strip/true/crop/653x367+0+239/resize/568x320!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 568w,https://arizent.brightspotcdn.com/dims4/default/761981b/2147483647/strip/true/crop/653x367+0+239/resize/768x432!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 768w,https://arizent.brightspotcdn.com/dims4/default/62f479d/2147483647/strip/true/crop/653x367+0+239/resize/1024x576!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 1024w,https://arizent.brightspotcdn.com/dims4/default/15cf625/2147483647/strip/true/crop/653x367+0+239/resize/1240x698!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 1240w,https://arizent.brightspotcdn.com/dims4/default/e1b1159/2147483647/strip/true/crop/653x367+0+239/resize/1440x810!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 1440w"/><source width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/537b9f1/2147483647/strip/true/crop/653x367+0+239/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png"/><img class="Image" data-image-size="promoMedium" alt="" srcset="https://arizent.brightspotcdn.com/dims4/default/90116f7/2147483647/strip/true/crop/653x367+0+239/resize/320x180!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 320w,https://arizent.brightspotcdn.com/dims4/default/c56d5c7/2147483647/strip/true/crop/653x367+0+239/resize/568x320!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 568w,https://arizent.brightspotcdn.com/dims4/default/20743c2/2147483647/strip/true/crop/653x367+0+239/resize/768x432!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 768w,https://arizent.brightspotcdn.com/dims4/default/8f1cd79/2147483647/strip/true/crop/653x367+0+239/resize/1024x576!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 1024w,https://arizent.brightspotcdn.com/dims4/default/af147e0/2147483647/strip/true/crop/653x367+0+239/resize/1240x698!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 1240w,https://arizent.brightspotcdn.com/dims4/default/585f0f5/2147483647/strip/true/crop/653x367+0+239/resize/1440x810!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png 1440w" width="1280" height="720" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/537b9f1/2147483647/strip/true/crop/653x367+0+239/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fa4%2F46%2F9f064b9e421d9473ffc94e6716a9%2Fsutherland-whitepaper-how-ai-is-transforming-insurance-claims.png"></picture></a></ps-link> </div> <div class="PromoSponsored-content"> <div class="PromoSponsored-metaData"> <div class="PromoSponsored-title"> <a href="https://www.dig-in.com/whitepaper/beyond-the-hype-how-ai-is-transforming-insurance-claims" target=""> <span class="PromoSponsored-headlineTextPrefix">White Paper</span> <span class="PromoSponsored-headlineText">Beyond the hype: How AI is transforming insurance claims</span> </a> </div> <div class="PromoSponsored-description">Explore how AI use cases can simplify your claims processes to unlock improved customer experience while reducing costs</div> </div> <a class="PromoSponsored-sponsorDetails"> <div class="PromoSponsored-sponsoredByText"> <span class="PromoSponsored-sponsoredByText-attribution">Sponsor Content from</span> <span class="PromoSponsored-sponsoredByText-name"> Sutherland</span> </div> </a> </div> </div> </ps-promo-sponsored> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="OpinionArticle" data-is-opinion> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/opinion/where-customer-experience-and-digital-transformation-meet" target=""> Revolutionizing the policyholder journey: Where customer experience and digital transformation meet </a> </div> <div class="PromoMediumImageRight-description"><p>Technology is changing every aspect of the customer experience and can be a deciding factor when it comes to retaining policyholders.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-timeSince">November 17</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="true"> <div class="PromoMediumImageRight-media"> <span class="Link"><picture><source type="image/webp" width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/f954fce/2147483647/strip/true/crop/358x358+0+0/resize/60x60!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Ff4%2F91%2F39c590f34555b4f70834cd9e3c26%2Frob-bhatt-lending-tree-2023.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/79c3e59/2147483647/strip/true/crop/358x358+0+0/resize/120x120!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Ff4%2F91%2F39c590f34555b4f70834cd9e3c26%2Frob-bhatt-lending-tree-2023.jpg 2x"/><source width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/54b6d2c/2147483647/strip/true/crop/358x358+0+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Ff4%2F91%2F39c590f34555b4f70834cd9e3c26%2Frob-bhatt-lending-tree-2023.jpg"/><img class="Image" data-image-size="squareSmaller" alt="Rob Bhatt" srcset="https://arizent.brightspotcdn.com/dims4/default/54b6d2c/2147483647/strip/true/crop/358x358+0+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Ff4%2F91%2F39c590f34555b4f70834cd9e3c26%2Frob-bhatt-lending-tree-2023.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/d4b46b1/2147483647/strip/true/crop/358x358+0+0/resize/120x120!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Ff4%2F91%2F39c590f34555b4f70834cd9e3c26%2Frob-bhatt-lending-tree-2023.jpg 2x" width="60" height="60" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/54b6d2c/2147483647/strip/true/crop/358x358+0+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Ff4%2F91%2F39c590f34555b4f70834cd9e3c26%2Frob-bhatt-lending-tree-2023.jpg"></picture></span> </div> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> <ps-link><a href="https://www.dig-in.com/author/rob-bhatt" class="Link">Rob Bhatt</a></ps-link> </div> </div> </div> <div class="PromoMediumImageRight-affiliation"> LendingTree </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="OpinionArticle" data-is-opinion> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/opinion/what-is-technologys-role-in-risk-assessment" target=""> What is technology's role in risk assessment? </a> </div> <div class="PromoMediumImageRight-description"><p>Insurance companies can provide peace of mind and budget relief through innovating on how they partner with their customers to provide services and by leveraging advanced technology solutions.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-timeSince">November 14</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="true"> <div class="PromoMediumImageRight-media"> <span class="Link"><picture><source type="image/webp" width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/93586c8/2147483647/strip/true/crop/1080x1080+0+0/resize/60x60!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F57%2F9b%2F8e97b6884c2fa0808cfeef00df8e%2Fjeff-goldberg-socotra-1.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/6d00561/2147483647/strip/true/crop/1080x1080+0+0/resize/120x120!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F57%2F9b%2F8e97b6884c2fa0808cfeef00df8e%2Fjeff-goldberg-socotra-1.jpg 2x"/><source width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/29b54f9/2147483647/strip/true/crop/1080x1080+0+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F57%2F9b%2F8e97b6884c2fa0808cfeef00df8e%2Fjeff-goldberg-socotra-1.jpg"/><img class="Image" data-image-size="squareSmaller" alt="Jeff Goldberg" srcset="https://arizent.brightspotcdn.com/dims4/default/29b54f9/2147483647/strip/true/crop/1080x1080+0+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F57%2F9b%2F8e97b6884c2fa0808cfeef00df8e%2Fjeff-goldberg-socotra-1.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/66056b6/2147483647/strip/true/crop/1080x1080+0+0/resize/120x120!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F57%2F9b%2F8e97b6884c2fa0808cfeef00df8e%2Fjeff-goldberg-socotra-1.jpg 2x" width="60" height="60" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/29b54f9/2147483647/strip/true/crop/1080x1080+0+0/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F57%2F9b%2F8e97b6884c2fa0808cfeef00df8e%2Fjeff-goldberg-socotra-1.jpg"></picture></span> </div> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> <ps-link><a href="https://www.dig-in.com/author/jeff-goldberg" class="Link">Jeff Goldberg</a></ps-link> </div> </div> </div> <div class="PromoMediumImageRight-affiliation"> CIO Study Group </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="Podcast"> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-headline"> <div class="PromoMediumImageRight-category"> <ps-link><a href="https://www.dig-in.com/tag/customer-experience" class="Link">Customer experience</a></ps-link> </div> </div> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/podcast/the-impacts-of-social-media-technology-on-our-mental-health" target=""> The impacts of social media & technology on our mental health </a> </div> <div class="PromoMediumImageRight-description"><p>Mark Debus, clinical manager of behavioral health at Sedgwick shares how social media and other technologies are affecting our mental health in today's world. </p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> By <a href="https://www.dig-in.com/author/patricia-l-harman">Patricia L. Harman</a> </div> </div> </div> <div class="PromoMediumImageRight-timeSince">November 6</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="false"> <div class="PromoMediumImageRight-media"> <ps-link><a href="https://www.dig-in.com/podcast/the-impacts-of-social-media-technology-on-our-mental-health" class="Link"><picture><source type="image/webp" width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/e364237/2147483647/strip/true/crop/321x181+0+79/resize/320x180!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 320w,https://arizent.brightspotcdn.com/dims4/default/2426845/2147483647/strip/true/crop/321x181+0+79/resize/568x320!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 568w,https://arizent.brightspotcdn.com/dims4/default/e8a3067/2147483647/strip/true/crop/321x181+0+79/resize/768x432!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 768w,https://arizent.brightspotcdn.com/dims4/default/49b342f/2147483647/strip/true/crop/321x181+0+79/resize/1024x576!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 1024w,https://arizent.brightspotcdn.com/dims4/default/a34f407/2147483647/strip/true/crop/321x181+0+79/resize/1240x698!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 1240w,https://arizent.brightspotcdn.com/dims4/default/b980c12/2147483647/strip/true/crop/321x181+0+79/resize/1440x810!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 1440w"/><source width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/ea8e8e3/2147483647/strip/true/crop/321x181+0+79/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg"/><img class="Image" data-image-size="promoMedium" alt="Headshot of Mark Debus" srcset="https://arizent.brightspotcdn.com/dims4/default/e7ddebb/2147483647/strip/true/crop/321x181+0+79/resize/320x180!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 320w,https://arizent.brightspotcdn.com/dims4/default/62ae6bf/2147483647/strip/true/crop/321x181+0+79/resize/568x320!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 568w,https://arizent.brightspotcdn.com/dims4/default/de4710f/2147483647/strip/true/crop/321x181+0+79/resize/768x432!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 768w,https://arizent.brightspotcdn.com/dims4/default/dd2360c/2147483647/strip/true/crop/321x181+0+79/resize/1024x576!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 1024w,https://arizent.brightspotcdn.com/dims4/default/8df14ca/2147483647/strip/true/crop/321x181+0+79/resize/1240x698!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 1240w,https://arizent.brightspotcdn.com/dims4/default/b8754b1/2147483647/strip/true/crop/321x181+0+79/resize/1440x810!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg 1440w" width="1280" height="720" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/ea8e8e3/2147483647/strip/true/crop/321x181+0+79/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F91%2F11%2Fac5dbe80455f8f79cda27c002131%2Fmark-debus-sedgwick.jpg"></picture></a></ps-link> </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="Article"> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-headline"> <div class="PromoMediumImageRight-category"> <ps-link><a href="https://www.dig-in.com/tag/customer-experience" class="Link">Customer experience</a></ps-link> </div> </div> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/news/digital-claims-process-can-drive-customer-satisfaction" target=""> J.D. Power: Digital claims process can drive customer satisfaction </a> </div> <div class="PromoMediumImageRight-description"><p>Average repair cycle time for claims is down, but the average repair cost and premiums have increased, according to the 2024 U.S. Auto Claims Satisfaction Study.</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> By <a href="https://www.dig-in.com/author/grace-crane">Grace Crane</a> </div> </div> </div> <div class="PromoMediumImageRight-timeSince">November 3</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="false"> <div class="PromoMediumImageRight-media"> <ps-link><a href="https://www.dig-in.com/news/digital-claims-process-can-drive-customer-satisfaction" class="Link"><picture><source type="image/webp" width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/5b2b7eb/2147483647/strip/true/crop/8192x4608+0+428/resize/320x180!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 320w,https://arizent.brightspotcdn.com/dims4/default/ab2d40a/2147483647/strip/true/crop/8192x4608+0+428/resize/568x320!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 568w,https://arizent.brightspotcdn.com/dims4/default/3f114b0/2147483647/strip/true/crop/8192x4608+0+428/resize/768x432!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 768w,https://arizent.brightspotcdn.com/dims4/default/bc18f00/2147483647/strip/true/crop/8192x4608+0+428/resize/1024x576!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 1024w,https://arizent.brightspotcdn.com/dims4/default/379cccd/2147483647/strip/true/crop/8192x4608+0+428/resize/1240x698!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 1240w,https://arizent.brightspotcdn.com/dims4/default/9aa5d3a/2147483647/strip/true/crop/8192x4608+0+428/resize/1440x810!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 1440w"/><source width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/99d1bcf/2147483647/strip/true/crop/8192x4608+0+428/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg"/><img class="Image" data-image-size="promoMedium" alt="Insurance agent taking pictures of a damaged car on a mobile phone." srcset="https://arizent.brightspotcdn.com/dims4/default/91c49bc/2147483647/strip/true/crop/8192x4608+0+428/resize/320x180!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 320w,https://arizent.brightspotcdn.com/dims4/default/e6ff828/2147483647/strip/true/crop/8192x4608+0+428/resize/568x320!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 568w,https://arizent.brightspotcdn.com/dims4/default/f9602db/2147483647/strip/true/crop/8192x4608+0+428/resize/768x432!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 768w,https://arizent.brightspotcdn.com/dims4/default/95419b5/2147483647/strip/true/crop/8192x4608+0+428/resize/1024x576!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 1024w,https://arizent.brightspotcdn.com/dims4/default/720fd63/2147483647/strip/true/crop/8192x4608+0+428/resize/1240x698!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 1240w,https://arizent.brightspotcdn.com/dims4/default/1b02576/2147483647/strip/true/crop/8192x4608+0+428/resize/1440x810!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg 1440w" width="1280" height="720" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/99d1bcf/2147483647/strip/true/crop/8192x4608+0+428/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F77%2F54%2Ff28660f047cba5d15c3677e7f2be%2Fdi-claim-auto-smartphone-photo-mobile-012623-stock.jpeg"></picture></a></ps-link> </div> </div> </div> </li> <li class="MediumImageRightStackedList-items-item"> <div class="PromoMediumImageRight" data-content-type="OpinionArticle" data-is-opinion> <div class="PromoMediumImageRight-content"> <div class="PromoMediumImageRight-title"> <a href="https://www.dig-in.com/opinion/keys-to-successful-leadership-trust-and-change" target=""> Keys to successful leadership: Trust and change </a> </div> <div class="PromoMediumImageRight-description"><p>Argo Group CEO Jessica Buss shares insights on managing purposeful leadership and work-life balance</p></div> <div class="PromoMediumImageRight-bottomWrapper"> <div class="PromoMediumImageRight-timeSince">October 31</div> </div> </div> <div class="PromoMediumImageRight-mediaWrapper" data-is-opinion-promo="true"> <div class="PromoMediumImageRight-media"> <span class="Link"><picture><source type="image/webp" width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/bf6b7a4/2147483647/strip/true/crop/200x200+0+8/resize/60x60!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fab%2Fa2%2Ff270d16f4ae489589c089c6a06b6%2Fjessica-buss-executive-leadership-headshot-argo-pro.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/193a58a/2147483647/strip/true/crop/200x200+0+8/resize/120x120!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fab%2Fa2%2Ff270d16f4ae489589c089c6a06b6%2Fjessica-buss-executive-leadership-headshot-argo-pro.jpg 2x"/><source width="60" height="60" data-image-size="squareSmaller"srcset="https://arizent.brightspotcdn.com/dims4/default/d39b67f/2147483647/strip/true/crop/200x200+0+8/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fab%2Fa2%2Ff270d16f4ae489589c089c6a06b6%2Fjessica-buss-executive-leadership-headshot-argo-pro.jpg"/><img class="Image" data-image-size="squareSmaller" alt="Jessica Buss" srcset="https://arizent.brightspotcdn.com/dims4/default/d39b67f/2147483647/strip/true/crop/200x200+0+8/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fab%2Fa2%2Ff270d16f4ae489589c089c6a06b6%2Fjessica-buss-executive-leadership-headshot-argo-pro.jpg 1x,https://arizent.brightspotcdn.com/dims4/default/c55afb1/2147483647/strip/true/crop/200x200+0+8/resize/120x120!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fab%2Fa2%2Ff270d16f4ae489589c089c6a06b6%2Fjessica-buss-executive-leadership-headshot-argo-pro.jpg 2x" width="60" height="60" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/d39b67f/2147483647/strip/true/crop/200x200+0+8/resize/60x60!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2Fab%2Fa2%2Ff270d16f4ae489589c089c6a06b6%2Fjessica-buss-executive-leadership-headshot-argo-pro.jpg"></picture></span> </div> <div class="PromoMediumImageRight-byline"> <div class="PromoMediumImageRight-byline-content"> <div class="PromoMediumImageRight-authorName"> <ps-link><a href="https://www.dig-in.com/author/jessica-buss" class="Link">Jessica Buss</a></ps-link> </div> </div> </div> <div class="PromoMediumImageRight-affiliation"> Argo Group </div> </div> </div> </li> </ul> <div class="MediumImageRightStackedList-nextPage" data-list-loadmore-pagination> <a class="Link MediumImageRightStackedList-view-more" href="?offset=10" data-list-loadmore-cta>Load More</a> </div> </ps-list-loadmore> </div> <div class="TwoColumnContainer7030-column"> <div id="googleAd76a6248c-298d-4c27-a6fa-e2e210084072" class="GoogleDfpAd" data-slot-name="/16059533/DigitalInsurance/Index" data-slot-sizes="[[300, 250], [300, 600], [300, 1050]]" data-lazy-threshold="100" data-prevent-define="true" data-slot-adSizeMap="[[[768, 0], [300, 250], [300, 600], [300, 1050]], [[0, 0], [300, 250]]]" data-position="bigbox1"> <span class="GoogleDfpAd-placeholder"></span> </div><div id="googleAd113507a2-0bd8-4f76-8403-29f6644bde3c" class="GoogleDfpAd" data-slot-name="/16059533/DigitalInsurance/Index" data-slot-sizes="[[300, 250], [300, 600]]" data-lazy-threshold="100" data-prevent-define="true" data-slot-adSizeMap="[[[768, 0], [300, 250], [300, 600]], [[0, 0], [0, 0]]]" data-position="bigbox2"> <span class="GoogleDfpAd-placeholder"></span> </div> </div> </div> </div> </div> </main> <div class="Page-below"> <ps-piano class="piano-box-left-btm" style="display:block"></ps-piano><ps-piano class="piano-box-left-mid" style="display:block"></ps-piano><ps-piano class="piano-box-right-btm" style="display:block"></ps-piano><ps-piano class="piano-box-right-mid" style="display:block"></ps-piano><ps-piano class="piano-box-footer" style="display:block"></ps-piano> </div> <footer class="Page-footer"> <ps-footer> <div class="Page-footer-content"> <div class="Page-footer-columns"> <div class="Page-footer-column"> <div class="Page-footer-column-content"> <div class="PromoMediumRightImage" data-content-type="external"> <div class="PromoMediumRightImage-content"> <div class="PromoMediumRightImage-title"> <a href="https://www.dig-in.com/research-report/is-your-tech-agenda-set-for-safety-or-standout-growth" target="_self"> Is your tech agenda set for safety or standout growth? </a> </div> <div class="PromoMediumRightImage-description"><p>Over the last three years financial services sectors have been involved in a necessary but dramatic operational shift with their customers moving from physical to digital channels</p></div> </div> <div class="PromoMediumRightImage-mediaWrapper"> <div class="PromoMediumRightImage-media"> <ps-link><a href="https://www.dig-in.com/research-report/is-your-tech-agenda-set-for-safety-or-standout-growth" class="Link" target="_self"><picture><source type="image/webp" width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/8ed8160/2147483647/strip/true/crop/813x457+0+297/resize/320x180!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 320w,https://arizent.brightspotcdn.com/dims4/default/be9e6e3/2147483647/strip/true/crop/813x457+0+297/resize/568x320!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 568w,https://arizent.brightspotcdn.com/dims4/default/9f5d768/2147483647/strip/true/crop/813x457+0+297/resize/768x432!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 768w,https://arizent.brightspotcdn.com/dims4/default/5db9c72/2147483647/strip/true/crop/813x457+0+297/resize/1024x576!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 1024w,https://arizent.brightspotcdn.com/dims4/default/cb89780/2147483647/strip/true/crop/813x457+0+297/resize/1240x698!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 1240w,https://arizent.brightspotcdn.com/dims4/default/544785a/2147483647/strip/true/crop/813x457+0+297/resize/1440x810!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 1440w"/><source width="1280" height="720" data-image-size="promoMedium"srcset="https://arizent.brightspotcdn.com/dims4/default/a7ac707/2147483647/strip/true/crop/813x457+0+297/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png"/><img class="Image" data-image-size="promoMedium" alt="" srcset="https://arizent.brightspotcdn.com/dims4/default/02a4989/2147483647/strip/true/crop/813x457+0+297/resize/320x180!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 320w,https://arizent.brightspotcdn.com/dims4/default/cc9c290/2147483647/strip/true/crop/813x457+0+297/resize/568x320!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 568w,https://arizent.brightspotcdn.com/dims4/default/3d6e077/2147483647/strip/true/crop/813x457+0+297/resize/768x432!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 768w,https://arizent.brightspotcdn.com/dims4/default/f5aa3d2/2147483647/strip/true/crop/813x457+0+297/resize/1024x576!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 1024w,https://arizent.brightspotcdn.com/dims4/default/364b500/2147483647/strip/true/crop/813x457+0+297/resize/1240x698!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 1240w,https://arizent.brightspotcdn.com/dims4/default/a250e3e/2147483647/strip/true/crop/813x457+0+297/resize/1440x810!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png 1440w" width="1280" height="720" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/a7ac707/2147483647/strip/true/crop/813x457+0+297/resize/1280x720!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F62%2F99%2F8e1eedc645e3b7acd907c43b9de4%2Fscreenshot-2023-06-22-at-9-27-26-pm.png"></picture></a></ps-link> </div> </div> </div> </div> </div> <div class="Page-footer-column"> <div class="Page-footer-social"> <div class="SocialBarFooter"> <table> <tbody> <tr> <td> <label class="SocialBarFooter-text">Follow Us In Real Time</label> </td> </tr> <tr> <td> <ul class="SocialBarFooter-items"> <li class="SocialBarFooter-items-item" data-social-service="googlenews"><a class="SocialLink" rel="noreferrer" href="https://news.google.com/publications/CAAqBwgKMJ6lowsw4a-7Aw?oc=3&ceid=US:en" target="_blank" data-social-service="googlenews"><svg><use xlink:href="#mono-icon-googlenews"></use></svg><span class="sr-only">googlenews</span></a></li> <li class="SocialBarFooter-items-item" data-social-service="twitter"><a class="SocialLink" rel="noreferrer" href="https://twitter.com/_diginsurance" target="_blank" data-social-service="twitter"><svg><use xlink:href="#mono-icon-twitter"></use></svg><span class="sr-only">twitter</span></a></li> <li class="SocialBarFooter-items-item" data-social-service="applenews"><a class="SocialLink" rel="noreferrer" href="https://news.apple.com/TEQ_hqlknTAunkEq1jYtK5Q" target="_blank" data-social-service="applenews"><svg><use xlink:href="#mono-icon-applenews"></use></svg><span class="sr-only">applenews</span></a></li> <li class="SocialBarFooter-items-item" data-social-service="facebook"><a class="SocialLink" rel="noreferrer" href="https://www.facebook.com/digitalinsurancenews/" target="_blank" data-social-service="facebook"><svg><use xlink:href="#mono-icon-facebook"></use></svg><span class="sr-only">facebook</span></a></li> <li class="SocialBarFooter-items-item" data-social-service="linkedin"><a class="SocialLink" rel="noreferrer" href="https://www.linkedin.com/company/insurance-networking-news" target="_blank" data-social-service="linkedin"><svg><use xlink:href="#mono-icon-linkedin"></use></svg><span class="sr-only">linkedin</span></a></li> </ul> </td> </tr> </tbody> </table> </div> </div> <div class="Page-footer-navigation"> <nav class="FooterNavigation"> <ul class="FooterNavigation-items"> <li class="FooterNavigation-items-item"> <div class="FooterNavigationItem"> <ul class="FooterNavigationItem-items"> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/about-us">About Us</a></li> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/help-center">Help Center</a></li> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/contact-us">Contact Us</a></li> </ul> </div> </li> <li class="FooterNavigation-items-item"> <div class="FooterNavigationItem"> <ul class="FooterNavigationItem-items"> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.dig-in.com/feed?rss=true" target="_blank">RSS Feed</a></li> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.arizent.com/privacypolicy" target="_blank">Privacy Policy</a></li> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.arizent.com/news/arizent-subscription-agreement" target="_blank">Subscription Agreement</a></li> </ul> </div> </li> <li class="FooterNavigation-items-item"> <div class="FooterNavigationItem"> <ul class="FooterNavigationItem-items"> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://info.wrightsmedia.com/arizent-licensing-and-reprints" target="_blank">Content Licensing/Reprints</a></li> <li class="FooterNavigationItem-items-item"><a class="NavigationLink" href="https://www.arizent.com/media-kit" target="_blank">Advertising/Marketing Services</a></li> </ul> </div> </li> </ul> </nav> </div> <div class="Page-footer-copyright onlyXl"> <div class="Page-footer-logo"><a aria-label="home page" href="https://www.arizent.com"> <picture><source type="image/webp" width="303" height="50" data-image-size="siteLogo"srcset="https://arizent.brightspotcdn.com/dims4/default/684526d/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 1x,https://arizent.brightspotcdn.com/dims4/default/afa8016/2147483647/strip/true/crop/1000x165+0+0/resize/606x100!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 2x"/><source width="303" height="50" data-image-size="siteLogo"srcset="https://arizent.brightspotcdn.com/dims4/default/bb19860/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png"/><img class="Image" data-image-size="siteLogo" alt="Arizent Logo" srcset="https://arizent.brightspotcdn.com/dims4/default/bb19860/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 1x,https://arizent.brightspotcdn.com/dims4/default/c79b7ea/2147483647/strip/true/crop/1000x165+0+0/resize/606x100!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 2x" width="303" height="50" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/bb19860/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png"></picture> </a></div> <div class="Page-footer-disclaimer">© 2024 Arizent. All rights reserved.</div> </div> </div> <div class="Page-footer-copyright notXl"> <div class="Page-footer-logo"><a aria-label="home page" href="https://www.arizent.com"> <picture><source type="image/webp" width="303" height="50" data-image-size="siteLogo"srcset="https://arizent.brightspotcdn.com/dims4/default/684526d/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 1x,https://arizent.brightspotcdn.com/dims4/default/afa8016/2147483647/strip/true/crop/1000x165+0+0/resize/606x100!/format/webp/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 2x"/><source width="303" height="50" data-image-size="siteLogo"srcset="https://arizent.brightspotcdn.com/dims4/default/bb19860/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png"/><img class="Image" data-image-size="siteLogo" alt="Arizent Logo" srcset="https://arizent.brightspotcdn.com/dims4/default/bb19860/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 1x,https://arizent.brightspotcdn.com/dims4/default/c79b7ea/2147483647/strip/true/crop/1000x165+0+0/resize/606x100!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png 2x" width="303" height="50" loading="lazy" src="https://arizent.brightspotcdn.com/dims4/default/bb19860/2147483647/strip/true/crop/1000x165+0+0/resize/303x50!/quality/90/?url=https%3A%2F%2Fsource-media-brightspot.s3.us-east-1.amazonaws.com%2F01%2F05%2F6f8ad49b408398d634628e2d653f%2Farizent-logo.png"></picture> </a></div> <div class="Page-footer-disclaimer">© 2024 Arizent. All rights reserved.</div> </div> </div> </div> </ps-footer> </footer> <ps-piano-global></ps-piano-global> <script id="piano_adblock_detection_script">'use strict';document.cookie="__adblocker\x3d; expires\x3dThu, 01 Jan 1970 00:00:00 GMT; path\x3d/";var setNptTechAdblockerCookie=function(adblocker){var d=new Date;d.setTime(d.getTime()+60*5*1E3);document.cookie="__adblocker\x3d"+(adblocker?"true":"false")+"; expires\x3d"+d.toUTCString()+"; path\x3d/"};var script=document.createElement("script");script.setAttribute("async",true);script.setAttribute("src","//www.npttech.com/advertising.js");script.setAttribute("onerror","setNptTechAdblockerCookie(true);"); document.getElementsByTagName("head")[0].appendChild(script);</script> <script id="piano_script_injector">'use strict';(function(_scriptSrc){var newScriptElement=document.createElement("script");newScriptElement.type="text/javascript";newScriptElement.async=true;newScriptElement.id="piano_injected_script";newScriptElement.src=_scriptSrc;newScriptElement.onerror=function(){console.error("Could not load Piano JS library (tinypass.min.js)")};var firstScriptElement=document.getElementsByTagName("script")[0];firstScriptElement.parentNode.insertBefore(newScriptElement,firstScriptElement)})("//experience.tinypass.com/xbuilder/experience/load?aid\x3dN8sydUSDcX");</script><script async="async" id="google_dfp_script" src="https://securepubads.g.doubleclick.net/tag/js/gpt.js" onerror="console.error('Could not load Google DFP JS library (gpt.js)')"> </script> <script type="text/javascript" id="google_dfp_setup_script">'use strict';var u=window.psUnescapeHTML=window.psUnescapeHTML||function(html){var el=document.createElement("span");el.innerHTML=html;return el.innerText};var du=window.psDoubleUnescapeHTML=window.psDoubleUnescapeHTML||function(html){return u(u(html))};var ua=window.psUnescapeArray=window.psUnescapeArray||function(arr){for(let i=0;i<arr.length;i++)arr[i]=du(arr[i]);return arr};var googletag=googletag||{};googletag.cmd=googletag.cmd||[];var fabrikConnectEnabled=false; if(fabrikConnectEnabled){window.kargobid=window.kargobid||{};window.kargobid.cmd=window.kargobid.cmd||[];window.kargobid.cmd.push(function(){googletag.cmd.push(function(){googletag.pubads().setTargeting("storyID",du("0000015a-1e5a-d680-a75b-3e7a945f0000"));googletag.pubads().setTargeting("PID",du("null"));googletag.pubads().enableAsyncRendering();googletag.pubads().disableInitialLoad();googletag.enableServices()})})}else googletag.cmd.push(function(){googletag.pubads().setTargeting("storyID",du("0000015a-1e5a-d680-a75b-3e7a945f0000")); googletag.pubads().setTargeting("PID",du("null"));googletag.pubads().enableAsyncRendering();googletag.pubads().disableInitialLoad();googletag.enableServices()});var dfpAdSlotsObject={};var dfpAdSlots=[];var staticAdSlots=[];</script><script async="async" id="ias_script" src='//cdn.adsafeprotected.com/iasPET.1.js' data-ias onerror="console.error('Could not load IAS JS library (iasPET.1.js)')" data-public-id="11046" data-timeout=2000> </script><script id="google_tag_manager_script_injector">'use strict';(function(_window,_document,_tagName,_dataLayer,_accountId){function gtmJsPush(){_window[_dataLayer]=_window[_dataLayer]||[];_window[_dataLayer].push({"gtm.start":(new Date).getTime(),event:"gtm.js"})}function loadGtmScript(){var firstScripElement=_document.getElementsByTagName(_tagName)[0];var newScriptElement=_document.createElement(_tagName);var dataLayer=_dataLayer!=="dataLayer"?"\x26l\x3d"+_dataLayer:"";newScriptElement.async=true;newScriptElement.id="google_tag_manager_injected_script"; newScriptElement.src="https://www.googletagmanager.com/gtm.js?id\x3d"+_accountId+dataLayer;newScriptElement.onerror=function(){console.error("Could not load Google Tag Manager JS library (gtm.js)")};newScriptElement.onload=function(){console.log("Google Tag Manager JS library (gtm.js) loaded");_window.gtmLoaded=true;_document.dispatchEvent(new _window.CustomEvent("GTM:Loaded",{detail:{accountId:_accountId}}))};firstScripElement.parentNode.insertBefore(newScriptElement,firstScripElement)}function execute(){gtmJsPush(); loadGtmScript()}function checkForGtmInitialPush(){if(_window.gtmInitialPush===undefined)_document.addEventListener("GTM:InitialPush",function(){execute()});else execute()}checkForGtmInitialPush()})(window,document,"script","dataLayer","GTM-5DXTZXR");</script> <style>.PromoLeadItem-category,.PromoLeadItem-tags{padding-left:0 !important}</style> <style>.GoogleDfpAd-placeholder+div{background-color:#fff !important}</style> <style>.SearchResultsModule-filters-open{display:none !important}</style> <style>div[data-processed-position="video-in-article"]{padding:0 !important}</style> </body> </html>