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{ }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d77-0-2-260 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d77-0-2-260 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d77-0-2-260 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d77-0-2-260 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d77-0-2-260 { max-width: 1400px; }} .smHelp-mdsGridPlus-d83-0-2-261 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d83-0-2-261 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d83-0-2-261 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d83-0-2-261 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d83-0-2-261 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d83-0-2-261 { }} .smHelp-mdsGridPlusContainer-d89-0-2-269 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d89-0-2-269 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d89-0-2-269 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d89-0-2-269 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d89-0-2-269 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d89-0-2-269 { max-width: 1400px; }} .smHelp-mdsGridPlus-d95-0-2-270 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d95-0-2-270 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d95-0-2-270 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d95-0-2-270 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d95-0-2-270 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d95-0-2-270 { }} .smHelp-mdsGridPlusContainer-d101-0-2-278 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d101-0-2-278 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d101-0-2-278 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d101-0-2-278 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d101-0-2-278 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d101-0-2-278 { max-width: 1400px; }} .smHelp-mdsGridPlus-d107-0-2-279 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d107-0-2-279 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d107-0-2-279 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d107-0-2-279 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d107-0-2-279 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d107-0-2-279 { }} .smHelp-mdsGridPlusContainer-d113-0-2-287 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d113-0-2-287 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d113-0-2-287 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d113-0-2-287 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d113-0-2-287 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d113-0-2-287 { max-width: 1400px; }} .smHelp-mdsGridPlus-d119-0-2-288 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d119-0-2-288 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d119-0-2-288 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d119-0-2-288 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d119-0-2-288 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d119-0-2-288 { }} .smHelp-mdsGridPlusContainer-d125-0-2-293 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d125-0-2-293 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d125-0-2-293 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d125-0-2-293 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d125-0-2-293 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d125-0-2-293 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d131-0-2-294 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d131-0-2-294 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d131-0-2-294 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d131-0-2-294 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d131-0-2-294 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d131-0-2-294 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d137-0-2-319 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d137-0-2-319 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d137-0-2-319 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d137-0-2-319 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d137-0-2-319 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d137-0-2-319 { max-width: 1400px; }} .smHelp-mdsGridPlus-d143-0-2-320 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d143-0-2-320 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d143-0-2-320 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d143-0-2-320 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d143-0-2-320 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d143-0-2-320 { }} .smHelp-mdsGridPlusContainer-d149-0-2-328 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d149-0-2-328 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d149-0-2-328 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d149-0-2-328 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d149-0-2-328 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d149-0-2-328 { max-width: 1400px; }} .smHelp-mdsGridPlus-d155-0-2-329 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d155-0-2-329 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d155-0-2-329 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d155-0-2-329 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d155-0-2-329 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d155-0-2-329 { }} .smHelp-mdsGridPlusContainer-d161-0-2-343 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d161-0-2-343 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d161-0-2-343 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d161-0-2-343 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d161-0-2-343 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d161-0-2-343 { max-width: 1400px; }} .smHelp-mdsGridPlus-d167-0-2-344 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d167-0-2-344 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d167-0-2-344 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d167-0-2-344 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d167-0-2-344 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d167-0-2-344 { }} .smHelp-mdsGridPlusContainer-d173-0-2-349 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d173-0-2-349 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d173-0-2-349 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d173-0-2-349 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d173-0-2-349 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d173-0-2-349 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d179-0-2-350 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d179-0-2-350 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d179-0-2-350 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d179-0-2-350 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d179-0-2-350 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d179-0-2-350 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d185-0-2-375 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d185-0-2-375 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d185-0-2-375 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d185-0-2-375 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d185-0-2-375 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d185-0-2-375 { max-width: 1400px; }} .smHelp-mdsGridPlus-d191-0-2-376 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d191-0-2-376 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d191-0-2-376 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d191-0-2-376 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d191-0-2-376 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d191-0-2-376 { }} .smHelp-mdsGridPlusContainer-d197-0-2-384 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d197-0-2-384 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d197-0-2-384 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d197-0-2-384 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d197-0-2-384 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d197-0-2-384 { max-width: 1400px; }} .smHelp-mdsGridPlus-d203-0-2-385 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d203-0-2-385 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d203-0-2-385 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d203-0-2-385 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d203-0-2-385 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d203-0-2-385 { }} .smHelp-mdsGridPlusContainer-d209-0-2-391 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d209-0-2-391 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d209-0-2-391 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d209-0-2-391 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d209-0-2-391 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d209-0-2-391 { max-width: 1400px; }} .smHelp-mdsGridPlus-d215-0-2-392 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d215-0-2-392 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d215-0-2-392 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d215-0-2-392 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d215-0-2-392 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d215-0-2-392 { }} .smHelp-mdsGridPlusContainer-d221-0-2-400 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d221-0-2-400 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d221-0-2-400 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d221-0-2-400 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d221-0-2-400 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d221-0-2-400 { max-width: 1400px; }} .smHelp-mdsGridPlus-d227-0-2-401 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d227-0-2-401 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d227-0-2-401 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d227-0-2-401 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d227-0-2-401 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d227-0-2-401 { }} .smHelp-mdsGridPlusContainer-d233-0-2-409 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d233-0-2-409 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d233-0-2-409 { max-width: 576px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d233-0-2-409 { max-width: 768px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d233-0-2-409 { max-width: 992px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d233-0-2-409 { max-width: 1400px; }} .smHelp-mdsGridPlus-d239-0-2-410 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d239-0-2-410 { }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d239-0-2-410 { }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d239-0-2-410 { }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d239-0-2-410 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d239-0-2-410 { }} .smHelp-mdsGridPlusContainer-d245-0-2-422 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d245-0-2-422 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d245-0-2-422 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d245-0-2-422 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d245-0-2-422 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d245-0-2-422 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d251-0-2-423 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d251-0-2-423 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d251-0-2-423 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d251-0-2-423 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d251-0-2-423 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d251-0-2-423 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d257-0-2-443 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d257-0-2-443 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d257-0-2-443 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d257-0-2-443 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d257-0-2-443 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d257-0-2-443 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d263-0-2-444 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d263-0-2-444 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d263-0-2-444 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d263-0-2-444 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d263-0-2-444 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d263-0-2-444 { margin-left: -12px; margin-right: -12px; }} .smHelp-mdsGridPlusContainer-d269-0-2-620 { }@media (min-width: 0px) { .smHelp-mdsGridPlusContainer-d269-0-2-620 { padding-left: 16px; padding-right: 16px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusContainer-d269-0-2-620 { max-width: 576px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusContainer-d269-0-2-620 { max-width: 768px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusContainer-d269-0-2-620 { max-width: 992px; padding-left: 32px; padding-right: 32px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusContainer-d269-0-2-620 { max-width: 1400px; padding-left: 32px; padding-right: 32px; }} .smHelp-mdsGridPlus-d275-0-2-621 { }@media (min-width: 0px) { .smHelp-mdsGridPlus-d275-0-2-621 { margin-left: -8px; margin-right: -8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlus-d275-0-2-621 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlus-d275-0-2-621 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlus-d275-0-2-621 { margin-left: -12px; margin-right: -12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlus-d275-0-2-621 { margin-left: -12px; margin-right: -12px; }} .smHelp-addFlex-0-2-36 { } .smHelp-addFlex-d0-0-2-37 { display: flex; align-items: center; justify-content: space-between; } .smHelp-addFlex-d1-0-2-104 { } .smHelp-addFlex-d2-0-2-189 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d3-0-2-200 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d4-0-2-210 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d5-0-2-219 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d6-0-2-259 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d7-0-2-268 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d8-0-2-277 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d9-0-2-286 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d10-0-2-292 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d11-0-2-318 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d12-0-2-327 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d13-0-2-342 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d14-0-2-348 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d15-0-2-374 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d16-0-2-383 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d17-0-2-390 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d18-0-2-399 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d19-0-2-408 { display: flex; flex-direction: row; justify-content: center; } .smHelp-addFlex-d20-0-2-421 { display: flex; justify-content: center; } .smHelp-addFlex-d21-0-2-442 { } .smHelp-addFlex-d22-0-2-619 { } .smHelp-mdsGridPlusItem-0-2-44 { flex-grow: 1; max-width: 100%; box-sizing: border-box; flex-basis: 0; }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-0-2-44 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-0-2-44 { }} .smHelp-mdsGridPlusItem-d0-0-2-45 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; order: 1; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; order: 1; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { flex: 0 0 25%; max-width: 25%; order: 3; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d0-0-2-45 { }} .smHelp-mdsGridPlusItem-d6-0-2-49 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; order: 2; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; order: 1; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d6-0-2-49 { }} .smHelp-mdsGridPlusItem-d12-0-2-84 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 100%; max-width: 100%; order: 3; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 50%; max-width: 50%; order: 2; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { flex: 0 0 41.66666666666667%; max-width: 41.66666666666667%; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d12-0-2-84 { }} .smHelp-mdsGridPlusItem-d18-0-2-108 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 25%; max-width: 25%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d18-0-2-108 { flex: 0 0 16.666666666666664%; max-width: 16.666666666666664%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d24-0-2-121 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 75%; max-width: 75%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d24-0-2-121 { flex: 0 0 66.66666666666666%; max-width: 66.66666666666666%; padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d30-0-2-193 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d30-0-2-193 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d30-0-2-193 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d30-0-2-193 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d30-0-2-193 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d30-0-2-193 { }} .smHelp-mdsGridPlusItem-d36-0-2-204 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d36-0-2-204 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d36-0-2-204 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d36-0-2-204 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d36-0-2-204 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d36-0-2-204 { }} .smHelp-mdsGridPlusItem-d42-0-2-214 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d42-0-2-214 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d42-0-2-214 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d42-0-2-214 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d42-0-2-214 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d42-0-2-214 { }} .smHelp-mdsGridPlusItem-d48-0-2-223 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d48-0-2-223 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d48-0-2-223 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d48-0-2-223 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d48-0-2-223 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d48-0-2-223 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d54-0-2-263 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d54-0-2-263 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d54-0-2-263 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d54-0-2-263 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d54-0-2-263 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d54-0-2-263 { }} .smHelp-mdsGridPlusItem-d60-0-2-272 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d60-0-2-272 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d60-0-2-272 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d60-0-2-272 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d60-0-2-272 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d60-0-2-272 { }} .smHelp-mdsGridPlusItem-d66-0-2-281 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d66-0-2-281 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d66-0-2-281 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d66-0-2-281 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d66-0-2-281 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d66-0-2-281 { }} .smHelp-mdsGridPlusItem-d72-0-2-290 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d72-0-2-290 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d72-0-2-290 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d72-0-2-290 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d72-0-2-290 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d72-0-2-290 { }} .smHelp-mdsGridPlusItem-d78-0-2-296 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d78-0-2-296 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d78-0-2-296 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d78-0-2-296 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d78-0-2-296 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d78-0-2-296 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d84-0-2-322 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d84-0-2-322 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d84-0-2-322 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d84-0-2-322 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d84-0-2-322 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d84-0-2-322 { }} .smHelp-mdsGridPlusItem-d90-0-2-331 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d90-0-2-331 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d90-0-2-331 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d90-0-2-331 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d90-0-2-331 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d90-0-2-331 { }} .smHelp-mdsGridPlusItem-d96-0-2-346 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d96-0-2-346 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d96-0-2-346 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d96-0-2-346 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d96-0-2-346 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d96-0-2-346 { }} .smHelp-mdsGridPlusItem-d102-0-2-352 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d102-0-2-352 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d102-0-2-352 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d102-0-2-352 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d102-0-2-352 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d102-0-2-352 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d108-0-2-378 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d108-0-2-378 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d108-0-2-378 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d108-0-2-378 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d108-0-2-378 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d108-0-2-378 { }} .smHelp-mdsGridPlusItem-d114-0-2-387 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d114-0-2-387 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d114-0-2-387 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d114-0-2-387 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d114-0-2-387 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d114-0-2-387 { }} .smHelp-mdsGridPlusItem-d120-0-2-394 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d120-0-2-394 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d120-0-2-394 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d120-0-2-394 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d120-0-2-394 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d120-0-2-394 { }} .smHelp-mdsGridPlusItem-d126-0-2-403 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d126-0-2-403 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d126-0-2-403 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d126-0-2-403 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d126-0-2-403 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d126-0-2-403 { }} .smHelp-mdsGridPlusItem-d132-0-2-412 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d132-0-2-412 { flex: 0 0 100%; max-width: 100%; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d132-0-2-412 { }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d132-0-2-412 { }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d132-0-2-412 { }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d132-0-2-412 { }} .smHelp-mdsGridPlusItem-d138-0-2-425 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d138-0-2-425 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d138-0-2-425 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d138-0-2-425 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d138-0-2-425 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d138-0-2-425 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d144-0-2-429 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d144-0-2-429 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d144-0-2-429 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d144-0-2-429 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d144-0-2-429 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d144-0-2-429 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d150-0-2-433 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d150-0-2-433 { flex: 0 0 100%; max-width: 100%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d150-0-2-433 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d150-0-2-433 { flex: 0 0 50%; max-width: 50%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d150-0-2-433 { flex: 0 0 33.33333333333333%; max-width: 33.33333333333333%; padding-left: 12px; padding-right: 12px; }}@media (min-width: 1200px) { .smHelp-mdsGridPlusItem-d150-0-2-433 { padding-left: 12px; padding-right: 12px; }} .smHelp-mdsGridPlusItem-d156-0-2-437 { }@media (min-width: 0px) { .smHelp-mdsGridPlusItem-d156-0-2-437 { flex: 0 0 8.333333333333332%; max-width: 8.333333333333332%; padding-left: 8px; padding-right: 8px; }}@media (min-width: 576px) { .smHelp-mdsGridPlusItem-d156-0-2-437 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 768px) { .smHelp-mdsGridPlusItem-d156-0-2-437 { padding-left: 12px; padding-right: 12px; }}@media (min-width: 992px) { .smHelp-mdsGridPlusItem-d156-0-2-437 { padding-left: 12px; padding-right: 12px; }}@media 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transform: translateY(-0%); } .smHelp-wrenchSlide-d20-0-2-357.smHelp-exitActive-0-2-236 { transition: transform 350ms cubic-bezier(0.2, 0, 0.1, 1), opacity 175ms linear 175ms; transform: translateY(-75%); } .smHelp-enter-d21-0-2-358 { opacity: 0; transform: translateY(-75%); } .smHelp-enterActive-d22-0-2-359 { opacity: 1; transform: translateY(-0%); } .smHelp-exit-d23-0-2-360 { opacity: 1; transform: translateY(-0%); } .smHelp-exitActive-d24-0-2-361 { opacity: 0; transform: translateY(-75%); } .smHelp-entering-d25-0-2-362 { } .smHelp-entered-d26-0-2-363 { } .smHelp-exiting-d27-0-2-364 { } .smHelp-exited-d28-0-2-365 { } .smHelp-unmounted-d29-0-2-366 { } .wrenchMenuContainer-0-2-55 { outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-0-2-56 { } .wrenchMenuBody-0-2-57 { display: flex; background: #FFFFFF; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d0-0-2-58 { display: inline-block; } .wrenchMenu-d1-0-2-59 { color: #333E48; display: block; outline: none; z-index: 999; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-60 { max-height: 325px; } .wrenchMenuContainer-d3-0-2-85 { display: block; } .wrenchMenu-d4-0-2-86 { color: #333E48; display: block; outline: none; z-index: 999; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-87 { max-height: 325px; } .wrenchMenuContainer-d6-0-2-463 { display: inline-block; } .wrenchMenu-d7-0-2-464 { color: #333E48; display: block; outline: none; z-index: 999; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d8-0-2-465 { max-height: 325px; } .smHelp-hamburgerMenuButton-0-2-17 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-17 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-18 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-19 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-19 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-20 { height: 96px; } .smHelp-headerContainerAuth-0-2-21 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-22 { margin-right: 12px; } .smHelp-homePageHeading-0-2-23 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-24 { margin-top: 64px; }} .smHelp-labelContent-0-2-25 { width: 140px; } .smHelp-loginButton-0-2-26 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-27 { justify-content: flex-start; } .smHelp-logo-0-2-27 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-28 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-29 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-30 { margin-left: 12px; } .smHelp-productTextError-0-2-31 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-32 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-33 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-33 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-33 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-34 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-1 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-2 { margin-top: 24px; } .smHelp-articleHeading-0-2-3 { margin: 16px 0; } .smHelp-articleTitle-0-2-4 { margin: 0; } .smHelp-content-0-2-5 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-6 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-7 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-7 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-8 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-9 { margin-top: 16px; } .smHelp-searchContainer-0-2-10 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-10 > span { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-10 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-11 { position: relative; } .smHelp-searchDecorationIcon-0-2-12 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-13 { position: relative; } .smHelp-breadcrumbs-0-2-122 { max-width: 1336px; margin-left: auto; margin-right: auto; padding-left: auto; margin-bottom: auto; } .smHelp-breadcrumbs-0-2-122 > div:not(:last-of-type) { display: none; }@media only screen and (min-width: 576px) { .smHelp-breadcrumbs-0-2-122 > div:not(:last-of-type) { display: flex; }} .smHelp-lastLinkText-0-2-123 { display: none; overflow: hidden; max-width: 40ch; white-space: nowrap; text-overflow: ellipsis; }@media only screen and (min-width: 576px) { .smHelp-lastLinkText-0-2-123 { display: block; }}@media only screen and (min-width: 1200px) { .smHelp-lastLinkText-0-2-123 { max-width: 100%; }} .smHelp-linksText-0-2-124 { white-space: nowrap; } .smHelp-showOnMobile-0-2-125 { display: inline; }@media only screen and (min-width: 576px) { .smHelp-showOnMobile-0-2-125 { display: none; }} .smHelp-showOnTabletsAndDesktops-0-2-126 { display: none; }@media only screen and (min-width: 576px) { .smHelp-showOnTabletsAndDesktops-0-2-126 { display: inline; }} .smHelp-chapterNavList-0-2-115 { display: block; padding: 16px; background: transparent; } .smHelp-chapterNavListMobile-0-2-116 { padding: 0; } .smHelp-chapterNavListItem-0-2-117 { color: #73747A; padding: 8px 0 8px 12px; list-style: none; border-left: solid 2px #D1D3D4; } .smHelp-chapterNavListItem-0-2-117:hover { color: #1E2124; text-decoration: underline; border-left-color: #00BF6F; } .smHelp-chapterNavListItemActive-0-2-118 { color: #1E2124; font-weight: 450; border-left-color: #00BF6F; } .smHelp-chapterNavTitle-0-2-119 { font-weight: 500; } .smHelp-chapterNav-0-2-109 { top: 192px; width: 192px; display: none; position: fixed; transition: 0.1s all ease-in-out; }@media only screen and (min-width: 576px) { .smHelp-chapterNav-0-2-109 { top: 160px; display: block; position: fixed; }}@media only screen and (min-width: 992px) { .smHelp-chapterNav-0-2-109 { top: 120px; display: block; position: fixed; }} .smHelp-chapterNavHidden-0-2-110 { opacity: 0; visibility: hidden; } .smHelp-chapterNavMobile-0-2-205 { display: block; }@media only screen and (min-width: 576px) { .smHelp-chapterNavMobile-0-2-205 { display: none; }} .wrenchBanner-0-2-224 { color: #333E48; margin: 0; display: flex; padding: 12px 16px; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 400; border-radius: 4px; -webkit-font-smoothing: antialiased; }@media (max-width: 0px) { .wrenchBanner-0-2-224 { font-size: 14px; }}@media (min-width: 0px) { .wrenchBanner-0-2-224 { }}@media (max-width: 768px) { .wrenchBanner-0-2-224 { align-items: flex-start; flex-direction: column; }}@media (min-width: 768px) { .wrenchBanner-0-2-224 { }} .wrenchBannerContent-0-2-225 { gap: 16px; display: flex; flex-grow: 1; }@media (max-width: 768px) { .wrenchBannerContent-0-2-225 { }}@media (min-width: 768px) { .wrenchBannerContent-0-2-225 { }} .wrenchBannerActions-0-2-226 { gap: 8px; display: flex; }@media (max-width: 768px) { .wrenchBannerActions-0-2-226 { flex-direction: row-reverse; }}@media (min-width: 768px) { .wrenchBannerActions-0-2-226 { }} .wrenchBannerAddOn-0-2-227 { display: flex; }@media (max-width: 768px) { .wrenchBannerAddOn-0-2-227 { }}@media (min-width: 768px) { .wrenchBannerAddOn-0-2-227 { }} .wrenchBanner-d6-0-2-228 { background: #E6F9FA; }@media (min-width: 0px) { .wrenchBanner-d6-0-2-228 { font-size: 16px; }}@media (max-width: 768px) { .wrenchBanner-d6-0-2-228 { gap: 16px; }}@media (min-width: 768px) { .wrenchBanner-d6-0-2-228 { flex-direction: row; align-items: center; gap: 16px; }} .wrenchBannerContent-d10-0-2-229 { }@media (max-width: 768px) { .wrenchBannerContent-d10-0-2-229 { flex-direction: row; padding-left: 0; padding-right: 32px; }}@media (min-width: 768px) { .wrenchBannerContent-d10-0-2-229 { flex-direction: row; align-items: center; justify-content: center; padding-left: 4px; padding-right: 0; }} .wrenchBannerActions-d13-0-2-230 { }@media (max-width: 768px) { .wrenchBannerActions-d13-0-2-230 { padding-left: 28px; }}@media (min-width: 768px) { .wrenchBannerActions-d13-0-2-230 { flex-direction: row; padding-right: 8px; }} .wrenchBannerAddOn-d16-0-2-231 { }@media (max-width: 768px) { .wrenchBannerAddOn-d16-0-2-231 { margin-top: 2px; }}@media (min-width: 768px) { .wrenchBannerAddOn-d16-0-2-231 { align-items: center; margin-top: 2px; }} .wrenchBanner-d19-0-2-297 { background: #E6F9FA; }@media (min-width: 0px) { .wrenchBanner-d19-0-2-297 { font-size: 16px; }}@media (max-width: 768px) { .wrenchBanner-d19-0-2-297 { gap: 16px; }}@media (min-width: 768px) { .wrenchBanner-d19-0-2-297 { flex-direction: row; align-items: center; gap: 16px; }} .wrenchBannerContent-d23-0-2-298 { }@media (max-width: 768px) { .wrenchBannerContent-d23-0-2-298 { flex-direction: row; padding-left: 0; padding-right: 32px; }}@media (min-width: 768px) { .wrenchBannerContent-d23-0-2-298 { flex-direction: row; align-items: center; justify-content: center; padding-left: 4px; padding-right: 0; }} .wrenchBannerActions-d26-0-2-299 { }@media (max-width: 768px) { .wrenchBannerActions-d26-0-2-299 { padding-left: 28px; }}@media (min-width: 768px) { .wrenchBannerActions-d26-0-2-299 { flex-direction: row; padding-right: 8px; }} .wrenchBannerAddOn-d29-0-2-300 { }@media (max-width: 768px) { .wrenchBannerAddOn-d29-0-2-300 { margin-top: 2px; }}@media (min-width: 768px) { .wrenchBannerAddOn-d29-0-2-300 { align-items: center; margin-top: 2px; }} .wrenchBanner-d32-0-2-353 { background: #E6F9FA; }@media (min-width: 0px) { .wrenchBanner-d32-0-2-353 { font-size: 16px; }}@media (max-width: 768px) { .wrenchBanner-d32-0-2-353 { gap: 16px; }}@media (min-width: 768px) { .wrenchBanner-d32-0-2-353 { flex-direction: row; align-items: center; gap: 16px; }} .wrenchBannerContent-d36-0-2-354 { }@media (max-width: 768px) { .wrenchBannerContent-d36-0-2-354 { flex-direction: row; padding-left: 0; padding-right: 32px; }}@media (min-width: 768px) { .wrenchBannerContent-d36-0-2-354 { flex-direction: row; align-items: center; justify-content: center; padding-left: 4px; padding-right: 0; }} .wrenchBannerActions-d39-0-2-355 { }@media (max-width: 768px) { .wrenchBannerActions-d39-0-2-355 { padding-left: 28px; }}@media (min-width: 768px) { .wrenchBannerActions-d39-0-2-355 { flex-direction: row; padding-right: 8px; }} .wrenchBannerAddOn-d42-0-2-356 { }@media (max-width: 768px) { .wrenchBannerAddOn-d42-0-2-356 { margin-top: 2px; }}@media (min-width: 768px) { .wrenchBannerAddOn-d42-0-2-356 { align-items: center; margin-top: 2px; }} .smHelp-mdsBanner-0-2-215 { } .smHelp-mdsBanner-0-2-215 span { font-size: 18px; } .smHelp-mdsBanner-0-2-215 div[class*="wrenchBannerContent"] { justify-content: flex-start; } .smHelp-mdsBannerWrapper-0-2-216 { } .smHelp-mdsWhitelabelBannerBorder-0-2-217 { } .smHelp-mdsWhitelabelBannerBorder-0-2-217 > div > div { border-color: #1E2124; } .smHelp-mdsBannerWrapper-d0-0-2-218 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d1-0-2-291 { margin: 32px 0 0 0; } .smHelp-mdsBannerWrapper-d2-0-2-347 { margin: 32px 0 0 0; } .wrenchInput-0-2-95 { color: #333E48; margin: 0; outline: none; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-0-2-95:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; } .wrenchInput-0-2-95:focus { transition: border-color 100ms; } .wrenchInput-d0-0-2-96 { padding: 0 8px; border: 1px solid #D0D2D3; height: 32px; width: 100%; } .wrenchInput-d0-0-2-96:hover { border-color: #6B787F; } .wrenchInput-d0-0-2-96:focus { border-color: #333E48; } .wrenchSelectMenuContainer-0-2-451 { color: #333E48; cursor: pointer; display: inline-block; position: relative; flex-grow: 1; max-width: 100%; box-sizing: border-box; border-radius: 4px; background-color: #FFFFFF; } .wrenchSelectMenuContainer-0-2-451:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: all 100ms; } .wrenchSelectMenuContainer-0-2-451:focus, .wrenchSelectMenuContainer-0-2-451:focus-within { outline: 0; transition: border-color 100ms; } .wrenchSelectMenuContainer-0-2-451 > span { width: 100%; position: initial; flex-grow: 1; } .wrenchSelectMenuContainer-0-2-451 div [role="listbox"] [role="option"] > span { pointer-events: none; } .wrenchSelectMenuContainer-0-2-451 > span > [role="listbox"] [role="option"] > div { pointer-events: none; } .wrenchSelectMenuContainer-0-2-451 div [role="listbox"] [role="option"] > span > svg { margin-right: 4px; margin-bottom: 2px; } .wrenchSelectMenuContainer-0-2-451 > span > div > [role="listbox"] { margin-top: 1px; } .wrenchSelectMenu-0-2-452 { width: 100%; cursor: pointer; margin: 0; display: flex; padding: 0 48px 0 16px; box-sizing: border-box; list-style: none; align-items: center; } .wrenchSelectMenuSelectedItem-0-2-453 { } .wrenchSelectMenuNonSelectedItemLeft-0-2-454 { } .wrenchSelectMenuAffordance-0-2-455 { } .wrenchSelectMenuAddOn-0-2-456 { } .wrenchSelectMenuContainer-d0-0-2-457 { border: 1px solid #D0D2D3; font-size: 16px; height: 40px; } .wrenchSelectMenuContainer-d0-0-2-457:hover { border-color: #6B787F; } .wrenchSelectMenuContainer-d0-0-2-457:focus, .wrenchSelectMenuContainer-d0-0-2-457:focus-within { border-color: #333E48; } .wrenchSelectMenuContainer-d0-0-2-457 > span { } .wrenchSelectMenuContainer-d0-0-2-457 > span > div > [role="listbox"] { max-width: none; } .wrenchSelectMenu-d1-0-2-458 { height: 40px; font-size: 16px; } .wrenchSelectMenuSelectedItem-d2-0-2-459 { display: flex; overflow: hidden; align-items: center; white-space: nowrap; text-overflow: ellipsis; } .wrenchSelectMenuSelectedItem-d2-0-2-459 > svg { margin-right: 8px; } .wrenchSelectMenuNonSelectedItemLeft-d3-0-2-460 { width: 16px; height: 16px; } .wrenchSelectMenuAffordance-d4-0-2-461 { right: 16px; display: flex; position: absolute; align-items: center; pointer-events: none; } .wrenchSelectMenuAffordance-d4-0-2-461 > svg { fill: #333E48; } .wrenchSelectMenuAddOn-d5-0-2-462 { top: 50%; left: 16px; margin: 0; padding: 0; position: absolute; transform: translateY(-0.75em); box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; padding-right: 12px; pointer-events: none; } .smHelp-addonClassName-0-2-332 { } .smHelp-list-0-2-333 { } .smHelp-listStyles-0-2-334 { } .smHelp-listMdMediaQuery-0-2-335 { margin-top: 24px; margin-bottom: 24px; } .smHelp-listTypography-0-2-336 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }@media only screen and (min-width: 768px) { .smHelp-listTypography-0-2-336 { font-size: 16px; font-weight: 400; line-height: 28px; letter-spacing: normal; }}@media only screen and (min-width: 992px) { .smHelp-listTypography-0-2-336 { font-size: 18px; font-weight: 400; line-height: 32px; letter-spacing: normal; }} .smHelp-listWrapper-0-2-337 { } .smHelp-addonClassName-d0-0-2-338 { } .smHelp-list-d1-0-2-339 { val: stepCounter 1; text-align: unset; } .smHelp-list-d1-0-2-339 a { color: #007FAA; text-decoration: none; text-decoration-color: #007FAA; } .smHelp-list-d1-0-2-339 li { margin-bottom: 12px; } .smHelp-list-d1-0-2-339 li::before { text-align: right; padding-right: 16px; } .smHelp-list-d1-0-2-339 > :first-child { counter-set: stepCounter 0; } .smHelp-list-d1-0-2-339 ol, .smHelp-list-d1-0-2-339 ul { margin: 0; counter-set: stepCounter 0; } .smHelp-list-d1-0-2-339 li:last-of-type { margin-bottom: 0; } .smHelp-list-d1-0-2-339 a:hover { text-decoration: underline; } .smHelp-listStyles-d2-0-2-340 { color: #1E2124; } .smHelp-listWrapper-d3-0-2-341 { } .smHelp-sitewideBanner-0-2-103 a { text-decoration: underline; } .wrenchInputGroup-0-2-88 { border: 1px solid #D0D2D3; display: inline-flex; background: #FFFFFF; align-items: center; border-radius: 4px; justify-content: space-between; } .wrenchInputGroup-0-2-88:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; } .wrenchInputGroup-0-2-88:has(input:focus), .wrenchInputGroup-0-2-88:has(textarea:focus) { transition: border-color 100ms; } .wrenchInputGroup-0-2-88 > input, .wrenchInputGroup-0-2-88 > textarea { border: none; flex-grow: 1; } .wrenchInputGroup-0-2-88:empty { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: 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{ margin-right: 8px; } .wrenchInputGroupAddon-0-2-90:first-child > svg { margin-left: 8px; } .wrenchInputGroupAddon-d0-0-2-91 { align-self: center; margin-top: 0; margin-bottom: 0; } .wrenchInputGroupAddon-d0-0-2-91 > svg { margin-top: 0; margin-bottom: 0; } .wrenchInputGroupAddon-d0-0-2-91:first-child { } .wrenchInputGroupAddon-d0-0-2-91:last-child { } .wrenchInputGroupAddon-d0-0-2-91:last-child > svg { fill: #333E48; color: #333E48; } .wrenchInputGroupAddon-d0-0-2-91:first-child > svg { fill: #333E48; color: #333E48; } .smHelp-globeClass-0-2-447 { fill: #FFFFFF; display: inline-block; font-size: 14px; vertical-align: middle; } .smHelp-languagePicker-0-2-448 { margin-top: 32px; } .smHelp-languagePicker-0-2-448 > div { color: #FFFFFF; border: none; background-color: #1E2124; } .smHelp-languagePicker-0-2-448 div > svg { fill: #FFFFFF; font-size: 14px; } .smHelp-languagePicker-0-2-448 div, .smHelp-languagePicker-0-2-448 span { font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; } .smHelp-languagePicker-0-2-448 [role=listbox] { color: #73747A; min-width: 100%; background-color: #FFFFFF; } .smHelp-languagePicker-0-2-448 [role=listbox] li>div:hover { color: #73747A; background: none; text-decoration: underline; background-color: #F7F7F7; } .smHelp-getFeedbackWidget-0-2-413 { margin-top: 24px; } .smHelp-relatedArticlesBorder-0-2-414 { width: 77px; border-top: 4px solid #1E2124; margin-top: 64px; } .smHelp-relatedArticlesHeader-0-2-415 { margin-bottom: 0; }@media only screen and (min-width: 576px) { .smHelp-relatedArticlesHeader-0-2-415 { margin-bottom: 16px; }} .smHelp-relatedArticlesCard-0-2-416 { flex-grow: 1; box-shadow: 0 6px 8px 0px rgba(51, 62, 72, .1); margin-top: 24px; min-height: 92px; } .smHelp-relatedArticlesCard-0-2-416:hover { transform: scale(1.02); box-shadow: 0 6px 8px 0px undefined; }@media only screen and 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1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d6-0-2-154 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d2-0-2-153" href="/es-la/surveymonkey/billing/" target="_self">Suscripción y cargos</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d10-0-2-156 wrenchSpacing-0-2-51 wrenchSpacing-d10-0-2-155"><svg class="wrenchIcons-0-2-65 wrenchIcons-d7-0-2-157" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d8-0-2-158 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d11-0-2-160 wrenchSpacing-0-2-51 wrenchSpacing-d11-0-2-159"><svg class="wrenchIcons-0-2-65 wrenchIcons-d8-0-2-161" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d9-0-2-163 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d3-0-2-162" href="/es-la/surveymonkey/account/" target="_self">Tu cuenta</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d12-0-2-165 wrenchSpacing-0-2-51 wrenchSpacing-d12-0-2-164"><svg class="wrenchIcons-0-2-65 wrenchIcons-d9-0-2-166" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d9-0-2-167 "><div class="smHelp-showOnMobile-0-2-125 wrenchBox-0-2-53 wrenchBox-d13-0-2-169 wrenchSpacing-0-2-51 wrenchSpacing-d13-0-2-168"><svg class="wrenchIcons-0-2-65 wrenchIcons-d10-0-2-170" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d12-0-2-172 smHelp-linksText-0-2-124 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d4-0-2-171" href="/es-la/surveymonkey/account/" target="_self">Cómo administrar tu cuenta</a><div class="smHelp-showOnTabletsAndDesktops-0-2-126 wrenchBox-0-2-53 wrenchBox-d14-0-2-174 wrenchSpacing-0-2-51 wrenchSpacing-d14-0-2-173"><svg class="wrenchIcons-0-2-65 wrenchIcons-d11-0-2-175" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-176 smHelp-background-d0-0-2-179 smHelp-dropCap-0-2-177 smHelp-dropCap-d3-0-2-180 smHelp-paragraph-0-2-178 smHelp-paragraph-d4-0-2-181 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d0-0-2-183 smHelp-lastLinkText-0-2-123">Límites de respuestas de la cuenta</p></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d29-0-2-190" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d35-0-2-191 smHelp-addFlex-0-2-36 smHelp-addFlex-d2-0-2-189"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d30-0-2-193 smHelp-addFlex-0-2-42 smHelp-addFlex-d5-0-2-192"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d0-0-2-187 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d1-0-2-188 smHelp-articleHeading-0-2-3" id=""><h5><div class="wrenchBox-0-2-53 wrenchBox-d15-0-2-195 wrenchSpacing-0-2-51 wrenchSpacing-d15-0-2-194"><div class="wrenchBox-0-2-53 wrenchBox-d16-0-2-197 wrenchSpacing-0-2-51 wrenchSpacing-d16-0-2-196"><svg class="" height="16" viewBox="0 0 22 22" width="16"><rect fill="#00BF6F" height="22" rx="4" width="22"></rect><path clip-rule="evenodd" d="m17.2153 10.3974c-.1495 0-.2974.0247-.4469.0495-.57-2.23193-2.3797-3.91724-4.6363-4.31471-.0984-.0247-.1985-.0247-.2973-.04941.0247-.5453.0494-1.19071.8673-1.76071l-.1495-.32207s-1.5865.49588-1.7607 1.85912c-.0737-.37106-.81796-.84265-1.19072-.91806l-.17424.29736c.32206.19852.54529.5453.59476.91806-2.28135.39747-4.09147 2.08277-4.66105 4.31462-1.01647-.2479-2.05807.3711-2.30601 1.388-.24794 1.0164.37106 2.0581 1.38795 2.306.39747.0984.79324.0737 1.166-.0737.17424.3975.37105.7932.61899 1.14l1.58647-1.0659-.0247-.0247c-.44689-.619-.69483-1.3632-.71954-2.1071-.04942-.8673.17424-1.736.71954-2.23183 1.14001-.96748 2.37975-.52059 3.17295.39743h.1985c.7685-.94273 2.0087-1.3632 3.173-.39743.5452.49583.7685 1.36323.7195 2.23183-.0247.7686-.2727 1.4881-.7195 2.1071l-.0248.0247 1.5865 1.0659c.248-.3463.4469-.7438.619-1.14.9675.371 2.0828-.0984 2.4555-1.0659.3728-.9675-.0984-2.0828-1.0658-2.4555-.2233-.1231-.4712-.1743-.6949-.1743l.0052.0017zm-12.34925 2.4803c-.29736-.0247-.5453-.2727-.52059-.5947.02471-.2974.24794-.5206.52059-.5453.12311 0 .22323.0247.32206.0984 0 .2973.02471.5947.04942.8933-.09841.0984-.22323.1496-.37106.1496v-.0017zm12.37395 0c-.1495 0-.2726-.0494-.371-.1496.0247-.2973.0494-.5947.0494-.8933.2479-.1742.5947-.0984.7685.1495.0737.0984.0984.1986.0984.3221.0247.3221-.2479.57-.5453.57z" fill="#FFFFFF" fill-rule="evenodd"></path></svg></div>SurveyMonkey</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d41-0-2-201" id=""><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d47-0-2-202 smHelp-addFlex-0-2-36 smHelp-addFlex-d3-0-2-200"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d36-0-2-204 smHelp-addFlex-0-2-42 smHelp-addFlex-d6-0-2-203"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d2-0-2-198 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d3-0-2-199 smHelp-articleTitle-0-2-4" id=""><h1>Límites de respuestas de la cuenta</h1></div></div></div></div><div class="smHelp-chapterNavMobile-0-2-205"><ul class="smHelp-chapterNavListMobile-0-2-116"><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#per-survey">Límites por encuesta</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#overage">Límites mensuales y anuales de autoservicio</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#enterprise">Límites anuales de Enterprise</a></li><li class="smHelp-chapterNavListItem-0-2-117 "><a href="#audience">Respuestas de SurveyMonkey Audience</a></li></ul></div><div data-swiftype-index="true" data-swiftype-name="body" data-swiftype-type="text"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d53-0-2-211"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d59-0-2-212 smHelp-addFlex-0-2-36 smHelp-addFlex-d4-0-2-210"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d42-0-2-214 smHelp-addFlex-0-2-42 smHelp-addFlex-d7-0-2-213"><p class="smHelp-background-0-2-176 smHelp-background-d5-0-2-206 smHelp-dropCap-0-2-177 smHelp-dropCap-d8-0-2-207 smHelp-paragraph-0-2-178 smHelp-paragraph-d9-0-2-208 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d3-0-2-209 ">Cada plan de SurveyMonkey viene con una cantidad determinada de respuestas que un usuario o equipo de usuarios puede ver. Estos límites funcionan de manera diferente según tu plan y ciclo de cobro. Para comparar ofertas, consulta <a href="https://es.surveymonkey.com/pricing/individual/details/?ut_source=pricing-teams-details">planes y precios</a>.</p></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-216 smHelp-mdsBannerWrapper-d0-0-2-218"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d65-0-2-220"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d71-0-2-221 smHelp-addFlex-0-2-36 smHelp-addFlex-d5-0-2-219"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d48-0-2-223 smHelp-addFlex-0-2-42 smHelp-addFlex-d8-0-2-222"><div class="smHelp-mdsBanner-0-2-215 "><div class="wrenchSlide-0-2-232 smHelp-wrenchSlide-d0-0-2-242"><div class="wrenchBanner-0-2-224 wrenchBanner-d6-0-2-228" role="status" tabindex="0" aria-describedby="banner4113"><div class="wrenchBannerContent-0-2-225 wrenchBannerContent-d10-0-2-229" id="banner4113"><div class="wrenchBannerAddOn-0-2-227 wrenchBannerAddOn-d16-0-2-231"><svg class="wrenchIcons-0-2-65 wrenchIcons-d12-0-2-252" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="" role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div><p class="smHelp-background-0-2-176 smHelp-background-d10-0-2-253 smHelp-dropCap-0-2-177 smHelp-dropCap-d13-0-2-254 smHelp-paragraph-0-2-178 smHelp-paragraph-d14-0-2-255 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d6-0-2-256 "><strong>SUGERENCIA:</strong> Una respuesta es el envío de un encuestado a una encuesta. Una respuesta puede tener cualquier <a href="/es-la/surveymonkey/analyze/response-statuses/">estado</a>, incluso incompleta o eliminada.</p></div></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d77-0-2-260" id="per-survey"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d83-0-2-261 smHelp-addFlex-0-2-36 smHelp-addFlex-d6-0-2-259"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d54-0-2-263 smHelp-addFlex-0-2-42 smHelp-addFlex-d9-0-2-262"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d6-0-2-257 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d7-0-2-258 " id="per-survey"><h2>Límites por encuesta</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d89-0-2-269"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d95-0-2-270 smHelp-addFlex-0-2-36 smHelp-addFlex-d7-0-2-268"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d60-0-2-272 smHelp-addFlex-0-2-42 smHelp-addFlex-d10-0-2-271"><p class="smHelp-background-0-2-176 smHelp-background-d15-0-2-264 smHelp-dropCap-0-2-177 smHelp-dropCap-d18-0-2-265 smHelp-paragraph-0-2-178 smHelp-paragraph-d19-0-2-266 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d9-0-2-267 ">Con los límites de respuestas por encuesta, puedes ver una cantidad determinada de respuestas por encuesta de acuerdo con tu plan. Para ver el recuento de respuestas de una encuesta, ve a <a rel="noreferrer noopener" target="_blank" href="https://es.surveymonkey.com/home/">Mis encuestas</a> o la nueva página de inicio.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d101-0-2-278"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d107-0-2-279 smHelp-addFlex-0-2-36 smHelp-addFlex-d8-0-2-277"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d66-0-2-281 smHelp-addFlex-0-2-42 smHelp-addFlex-d11-0-2-280"><p class="smHelp-background-0-2-176 smHelp-background-d20-0-2-273 smHelp-dropCap-0-2-177 smHelp-dropCap-d23-0-2-274 smHelp-paragraph-0-2-178 smHelp-paragraph-d24-0-2-275 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d12-0-2-276 ">Las respuestas que superen el límite de la encuesta no se pueden ver y se eliminarán. Sin embargo, si necesitas acceso a respuestas específicas que superan el límite para cumplir con las obligaciones legales, como para cumplir con una solicitud de un sujeto de datos, <a rel="noreferrer noopener" target="_blank" href="/es-la/contact/?ut_source=help&ut_source2=site%2Fsystem-messages&ut_source3=inline">comunícate con el servicio de atención al cliente</a>.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d113-0-2-287"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d119-0-2-288 smHelp-addFlex-0-2-36 smHelp-addFlex-d9-0-2-286"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d72-0-2-290 smHelp-addFlex-0-2-42 smHelp-addFlex-d12-0-2-289"><p class="smHelp-background-0-2-176 smHelp-background-d25-0-2-282 smHelp-dropCap-0-2-177 smHelp-dropCap-d28-0-2-283 smHelp-paragraph-0-2-178 smHelp-paragraph-d29-0-2-284 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d15-0-2-285 ">Puedes <a href="/es-la/surveymonkey/policy/surveymonkey-data/">eliminar de inmediato estas respuestas que superen el límite de tu cuenta</a> o las eliminaremos automáticamente 1 año después de su recopilación.</p></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-216 smHelp-mdsBannerWrapper-d1-0-2-291"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d125-0-2-293"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d131-0-2-294 smHelp-addFlex-0-2-36 smHelp-addFlex-d10-0-2-292"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d78-0-2-296 smHelp-addFlex-0-2-42 smHelp-addFlex-d13-0-2-295"><div class="smHelp-mdsBanner-0-2-215 "><div class="wrenchSlide-0-2-232 smHelp-wrenchSlide-d10-0-2-301"><div class="wrenchBanner-0-2-224 wrenchBanner-d19-0-2-297" role="status" tabindex="0" aria-describedby="banner4114"><div class="wrenchBannerContent-0-2-225 wrenchBannerContent-d23-0-2-298" id="banner4114"><div class="wrenchBannerAddOn-0-2-227 wrenchBannerAddOn-d29-0-2-300"><svg class="wrenchIcons-0-2-65 wrenchIcons-d13-0-2-311" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="" role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div><p class="smHelp-background-0-2-176 smHelp-background-d30-0-2-312 smHelp-dropCap-0-2-177 smHelp-dropCap-d33-0-2-313 smHelp-paragraph-0-2-178 smHelp-paragraph-d34-0-2-314 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d18-0-2-315 "> <strong>SUGERENCIA:</strong> Para ver todas tus respuestas y seguir teniendo acceso a ellas, <a target="_blank" href="https://es.surveymonkey.com/pricing/?ut_source=help_center">amplía tu plan a uno de pago</a>.</p></div></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d137-0-2-319" id="overage"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d143-0-2-320 smHelp-addFlex-0-2-36 smHelp-addFlex-d11-0-2-318"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d84-0-2-322 smHelp-addFlex-0-2-42 smHelp-addFlex-d14-0-2-321"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d10-0-2-316 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d11-0-2-317 " id="overage"><h2>Límites mensuales y anuales de autoservicio</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d149-0-2-328"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d155-0-2-329 smHelp-addFlex-0-2-36 smHelp-addFlex-d12-0-2-327"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d90-0-2-331 smHelp-addFlex-0-2-42 smHelp-addFlex-d15-0-2-330"><p class="smHelp-background-0-2-176 smHelp-background-d35-0-2-323 smHelp-dropCap-0-2-177 smHelp-dropCap-d38-0-2-324 smHelp-paragraph-0-2-178 smHelp-paragraph-d39-0-2-325 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d21-0-2-326 ">Si tu plan tiene un límite de respuestas en la cuenta, las respuestas de todas las encuestas se combinan y se cuentan en cada ciclo de facturación. Las respuestas no utilizadas no se transfieren. Si superas las respuestas de la encuesta en un ciclo de facturación, habrá un <strong>cargo adicional de USD 0.15 por respuesta</strong>:</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d161-0-2-343"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d167-0-2-344 smHelp-addFlex-0-2-36 smHelp-addFlex-d13-0-2-342"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d96-0-2-346 smHelp-addFlex-0-2-42 smHelp-addFlex-d16-0-2-345"><div class="smHelp-listStyles-0-2-334 smHelp-listStyles-d2-0-2-340 smHelp-listWrapper-0-2-337 smHelp-listWrapper-d3-0-2-341 smHelp-list-0-2-333 smHelp-list-d1-0-2-339 smHelp-listMdMediaQuery-0-2-335 smHelp-listTypography-0-2-336 smHelp-addonClassName-0-2-332 smHelp-addonClassName-d0-0-2-338"><ul><li>Todas las respuestas, incluidas las que elimines, cuentan para tu excedente. </li><li>Recibirás una factura aparte por las <strong>Respuestas facturables</strong> en tu siguiente fecha de cobro. </li><li>Se te facturará automáticamente según el método de pago registrado en la fecha de inicio del siguiente ciclo de facturación. Tu próxima suscripción y tus excedentes se facturan al mismo tiempo pero como dos cargos separados. </li><li>La cantidad de respuestas vuelve a 0 al inicio del siguiente ciclo de facturación o cuando se paga tu factura de renovación.</li></ul></div></div></div></div><div class="smHelp-mdsBannerWrapper-0-2-216 smHelp-mdsBannerWrapper-d2-0-2-347"><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d173-0-2-349"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d179-0-2-350 smHelp-addFlex-0-2-36 smHelp-addFlex-d14-0-2-348"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d102-0-2-352 smHelp-addFlex-0-2-42 smHelp-addFlex-d17-0-2-351"><div class="smHelp-mdsBanner-0-2-215 "><div class="wrenchSlide-0-2-232 smHelp-wrenchSlide-d20-0-2-357"><div class="wrenchBanner-0-2-224 wrenchBanner-d32-0-2-353" role="status" tabindex="0" aria-describedby="banner4115"><div class="wrenchBannerContent-0-2-225 wrenchBannerContent-d36-0-2-354" id="banner4115"><div class="wrenchBannerAddOn-0-2-227 wrenchBannerAddOn-d42-0-2-356"><svg class="wrenchIcons-0-2-65 wrenchIcons-d14-0-2-367" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="" role="img"><g><path d="M8 0a8 8 0 1 1 0 16A8 8 0 0 1 8 0zm.775 6.632c-.081-.613-.868-.877-1.302-.39L5.94 7.963l-.067.088a.746.746 0 0 0 .13.967l.088.067c.305.2.72.15.969-.13l.224-.252.001 4.498.007.106c.082.613.868.877 1.302.39l1.567-1.756.068-.088a.746.746 0 0 0-.129-.967l-.088-.067a.75.75 0 0 0-.97.128l-.26.29.001-4.5zm-.742-4.181a.748.748 0 0 0-.749.747v1.05l.007.102a.749.749 0 0 0 1.491-.101V3.198l-.007-.101a.749.749 0 0 0-.742-.646z"></path></g></svg></div><div><p class="smHelp-background-0-2-176 smHelp-background-d40-0-2-368 smHelp-dropCap-0-2-177 smHelp-dropCap-d43-0-2-369 smHelp-paragraph-0-2-178 smHelp-paragraph-d44-0-2-370 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d24-0-2-371 "><strong>SUGERENCIA:</strong> Puedes revisar el conteo de respuestas desde <a rel="noreferrer noopener" target="_blank" href="https://es.surveymonkey.com/user/account/">Mi cuenta</a>. El cargo por respuesta facturable depende de la moneda con la que pagas tu plan. </p></div></div></div></div></div></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d185-0-2-375" id="enterprise"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d191-0-2-376 smHelp-addFlex-0-2-36 smHelp-addFlex-d15-0-2-374"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d108-0-2-378 smHelp-addFlex-0-2-42 smHelp-addFlex-d18-0-2-377"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d14-0-2-372 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d15-0-2-373 " id="enterprise"><h2>Límites anuales de Enterprise</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d197-0-2-384"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d203-0-2-385 smHelp-addFlex-0-2-36 smHelp-addFlex-d16-0-2-383"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d114-0-2-387 smHelp-addFlex-0-2-42 smHelp-addFlex-d19-0-2-386"><p class="smHelp-background-0-2-176 smHelp-background-d45-0-2-379 smHelp-dropCap-0-2-177 smHelp-dropCap-d48-0-2-380 smHelp-paragraph-0-2-178 smHelp-paragraph-d49-0-2-381 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d27-0-2-382 ">Los <a href="https://es.surveymonkey.com/mp/contact-sales/?ut_source=help_center">planes Enterprise</a> tienen límites de respuesta anuales. <a href="https://es.surveymonkey.com/mp/contact-sales/">Ponte en contacto con el departamento de ventas</a> o tu gerente del éxito del cliente (CSM) para obtener más información sobre esta opción.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d209-0-2-391" id="audience"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d215-0-2-392 smHelp-addFlex-0-2-36 smHelp-addFlex-d17-0-2-390"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d120-0-2-394 smHelp-addFlex-0-2-42 smHelp-addFlex-d20-0-2-393"><div class="noneMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d18-0-2-388 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d19-0-2-389 " id="audience"><h2>Respuestas de SurveyMonkey Audience</h2></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d221-0-2-400"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d227-0-2-401 smHelp-addFlex-0-2-36 smHelp-addFlex-d18-0-2-399"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d126-0-2-403 smHelp-addFlex-0-2-42 smHelp-addFlex-d21-0-2-402"><p class="smHelp-background-0-2-176 smHelp-background-d50-0-2-395 smHelp-dropCap-0-2-177 smHelp-dropCap-d53-0-2-396 smHelp-paragraph-0-2-178 smHelp-paragraph-d54-0-2-397 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d30-0-2-398 ">Las respuestas de SurveyMonkey Audience no están incluidas en tus planes de SurveyMonkey. Este es un servicio aparte que puedes usar para comprar encuestados que hagan la encuesta.</p></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d233-0-2-409"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d239-0-2-410 smHelp-addFlex-0-2-36 smHelp-addFlex-d19-0-2-408"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d132-0-2-412 smHelp-addFlex-0-2-42 smHelp-addFlex-d22-0-2-411"><p class="smHelp-background-0-2-176 smHelp-background-d55-0-2-404 smHelp-dropCap-0-2-177 smHelp-dropCap-d58-0-2-405 smHelp-paragraph-0-2-178 smHelp-paragraph-d59-0-2-406 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d33-0-2-407 "><em>Más información: <a href="/es-la/surveymonkey/send/surveymonkey-audience/">Compra de respuestas de encuestas</a></em></p></div></div></div></div><div class="smHelp-getFeedbackWidget-0-2-413" ub-in-page="628e661fe6d00659877460ea"></div><div class="smHelp-addFlex-0-2-14 smHelp-addFlex-d10-0-2-418 "><div class="smHelp-relatedArticlesBorder-0-2-414"></div><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-184 smHelp-heading-d22-0-2-419 smHelp-headingWithLink-0-2-186 smHelp-headingSize-0-2-185 smHelp-headingSize-d23-0-2-420 smHelp-relatedArticlesHeader-0-2-415" id=""><h2>Artículos relacionados</h2></div><div class="smHelp-mdsGridPlusContainer-0-2-38 smHelp-mdsGridPlusContainer-d245-0-2-422"><div class="smHelp-mdsGridPlus-0-2-39 smHelp-mdsGridPlus-d251-0-2-423 smHelp-addFlex-0-2-36 smHelp-addFlex-d20-0-2-421"><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d138-0-2-425 smHelp-addFlex-0-2-42 smHelp-addFlex-d23-0-2-424"><div class="smHelp-relatedArticlesCard-0-2-416"><a class="smHelp-responsiveTypography-0-2-135 smHelp-responsiveTypography-d15-0-2-427 smHelp-articleLink-0-2-417 smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d5-0-2-426" href="/es-la/surveymonkey/account/ai-feature-access/" target="_self"><span>Cómo administrar el 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class="smHelp-linkList-0-2-439"><p class="smHelp-background-0-2-176 smHelp-background-d60-0-2-475 smHelp-dropCap-0-2-177 smHelp-dropCap-d63-0-2-476 smHelp-paragraph-0-2-178 smHelp-paragraph-d64-0-2-477 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d36-0-2-478 smHelp-header-0-2-440">Empresa</p><p class="smHelp-background-0-2-176 smHelp-background-d65-0-2-481 smHelp-dropCap-0-2-177 smHelp-dropCap-d68-0-2-482 smHelp-paragraph-0-2-178 smHelp-paragraph-d69-0-2-483 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d39-0-2-484 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d8-0-2-479" target="_self" href="https://es.surveymonkey.com/">SurveyMonkey</a></p><p class="smHelp-background-0-2-176 smHelp-background-d70-0-2-487 smHelp-dropCap-0-2-177 smHelp-dropCap-d73-0-2-488 smHelp-paragraph-0-2-178 smHelp-paragraph-d74-0-2-489 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d42-0-2-490 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d9-0-2-485" target="_self" href="https://es.surveymonkey.com/about/">Quiénes somos</a></p><p class="smHelp-background-0-2-176 smHelp-background-d75-0-2-493 smHelp-dropCap-0-2-177 smHelp-dropCap-d78-0-2-494 smHelp-paragraph-0-2-178 smHelp-paragraph-d79-0-2-495 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d45-0-2-496 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d10-0-2-491" target="_self" href="https://www.surveymonkey.com/careers/">Trabajos</a></p><p class="smHelp-background-0-2-176 smHelp-background-d80-0-2-499 smHelp-dropCap-0-2-177 smHelp-dropCap-d83-0-2-500 smHelp-paragraph-0-2-178 smHelp-paragraph-d84-0-2-501 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d48-0-2-502 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d11-0-2-497" target="_self" href="https://es.surveymonkey.com/curiosity/">Blog</a></p></div></div><div class="smHelp-mdsGridPlusItem-0-2-44 smHelp-mdsGridPlusItem-d174-0-2-504 smHelp-addFlex-0-2-42 smHelp-addFlex-d29-0-2-503"><div class="smHelp-linkList-0-2-439"><p class="smHelp-background-0-2-176 smHelp-background-d85-0-2-505 smHelp-dropCap-0-2-177 smHelp-dropCap-d88-0-2-506 smHelp-paragraph-0-2-178 smHelp-paragraph-d89-0-2-507 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d51-0-2-508 smHelp-header-0-2-440">Asistencia</p><p class="smHelp-background-0-2-176 smHelp-background-d90-0-2-511 smHelp-dropCap-0-2-177 smHelp-dropCap-d93-0-2-512 smHelp-paragraph-0-2-178 smHelp-paragraph-d94-0-2-513 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d54-0-2-514 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d12-0-2-509" href="/es-la/surveymonkey/create/" target="_self">Asistencia de SurveyMonkey</a></p><p class="smHelp-background-0-2-176 smHelp-background-d95-0-2-517 smHelp-dropCap-0-2-177 smHelp-dropCap-d98-0-2-518 smHelp-paragraph-0-2-178 smHelp-paragraph-d99-0-2-519 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d57-0-2-520 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d13-0-2-515" href="/en/getfeedback/channels/" target="_self">Asistencia sobre GetFeedback</a></p><p class="smHelp-background-0-2-176 smHelp-background-d100-0-2-523 smHelp-dropCap-0-2-177 smHelp-dropCap-d103-0-2-524 smHelp-paragraph-0-2-178 smHelp-paragraph-d104-0-2-525 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d60-0-2-526 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d14-0-2-521" href="/es-la/surveymonkey/solutions/#marketresearch" target="_self">Asistencia para investigación de mercado</a></p><p class="smHelp-background-0-2-176 smHelp-background-d105-0-2-529 smHelp-dropCap-0-2-177 smHelp-dropCap-d108-0-2-530 smHelp-paragraph-0-2-178 smHelp-paragraph-d109-0-2-531 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d63-0-2-532 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d15-0-2-527" href="/es-la/surveymonkey/solutions/#audience" target="_self">Asistencia de SurveyMonkey Audience</a></p><p class="smHelp-background-0-2-176 smHelp-background-d110-0-2-535 smHelp-dropCap-0-2-177 smHelp-dropCap-d113-0-2-536 smHelp-paragraph-0-2-178 smHelp-paragraph-d114-0-2-537 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d66-0-2-538 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d16-0-2-533" href="/es-la/surveymonkey/solutions/surveymonkey-contribute/" target="_self">Asistencia de SurveyMonkey Contribute</a></p><p class="smHelp-background-0-2-176 smHelp-background-d115-0-2-541 smHelp-dropCap-0-2-177 smHelp-dropCap-d118-0-2-542 smHelp-paragraph-0-2-178 smHelp-paragraph-d119-0-2-543 smHelp-responsiveTypography-0-2-182 smHelp-responsiveTypography-d69-0-2-544 "><a class=" smHelp-smLinkHover-0-2-133 smHelp-smLinkHover-d17-0-2-539" href="/es-la/wufoo/build/" target="_self">Asistencia sobre Wufoo</a></p><p class="smHelp-background-0-2-176 smHelp-background-d120-0-2-547 smHelp-dropCap-0-2-177 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Los planes mensuales tienen un límite de respuesta por mes para toda la cuenta y, si excedes el límite, se te facturarán los excedentes de respuestas o las respuestas facturables. Para límites de respuesta más amplios, te recomendamos un plan anual.","content":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Cada plan de SurveyMonkey viene con una cantidad determinada de respuestas que un usuario o equipo de usuarios puede ver. Estos límites funcionan de manera diferente según tu plan y ciclo de cobro. Para comparar ofertas, consulta \u003ca href=\"https://es.surveymonkey.com/pricing/individual/details/?ut_source=pricing-teams-details\">planes y precios\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>SUGERENCIA:\u003c/strong> Una respuesta es el envío de un encuestado a una encuesta. Una respuesta puede tener cualquier \u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/analyze/response-statuses/\">estado\u003c/a>, incluso incompleta o eliminada."}},{"type":"mds/heading","atts":{"anchorLink":"per-survey","backgroundColor":"","content":"Límites por encuesta","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Límites por encuesta","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Con los límites de respuestas por encuesta, puedes ver una cantidad determinada de respuestas por encuesta de acuerdo con tu plan. Para ver el recuento de respuestas de una encuesta, ve a \u003ca rel=\"noreferrer noopener\" href=\"https://es.surveymonkey.com/home/\" data-type=\"URL\" data-id=\"https://es.surveymonkey.com/home/\" target=\"_blank\">Mis encuestas\u003c/a> o la nueva página de inicio.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Las respuestas que superen el límite de la encuesta no se pueden ver y se eliminarán. Sin embargo, si necesitas acceso a respuestas específicas que superan el límite para cumplir con las obligaciones legales, como para cumplir con una solicitud de un sujeto de datos, \u003ca href=\"https://help.surveymonkey.com/es-la/contact/?ut_source=help&ut_source2=site%2Fsystem-messages&ut_source3=inline\" target=\"_blank\" rel=\"noreferrer noopener\">comunícate con el servicio de atención al cliente\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Puedes \u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/policy/surveymonkey-data/\">eliminar de inmediato estas respuestas que superen el límite de tu cuenta\u003c/a> o las eliminaremos automáticamente 1 año después de su recopilación.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cp> \u003cstrong>SUGERENCIA:\u003c/strong> Para ver todas tus respuestas y seguir teniendo acceso a ellas, \u003ca href=\"https://es.surveymonkey.com/pricing/?ut_source=help_center\" target=\"_blank\">amplía tu plan a uno de pago\u003c/a>.\u003c/p>"}},{"type":"mds/heading","atts":{"anchorLink":"overage","backgroundColor":"","content":"Límites mensuales y anuales de autoservicio","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Límites mensuales y anuales de autoservicio","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si tu plan tiene un límite de respuestas en la cuenta, las respuestas de todas las encuestas se combinan y se cuentan en cada ciclo de facturación. Las respuestas no utilizadas no se transfieren. Si superas las respuestas de la encuesta en un ciclo de facturación, habrá un \u003cstrong>cargo adicional de USD 0.15 por respuesta\u003c/strong>:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Todas las respuestas, incluidas las que elimines, cuentan para tu excedente. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Recibirás una factura aparte por las \u003cstrong>Respuestas facturables\u003c/strong> en tu siguiente fecha de cobro. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Se te facturará automáticamente según el método de pago registrado en la fecha de inicio del siguiente ciclo de facturación. Tu próxima suscripción y tus excedentes se facturan al mismo tiempo pero como dos cargos separados. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"La cantidad de respuestas vuelve a 0 al inicio del siguiente ciclo de facturación o cuando se paga tu factura de renovación.","showAuth":"all"}}]},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>SUGERENCIA:\u003c/strong> Puedes revisar el conteo de respuestas desde \u003ca href=\"https://es.surveymonkey.com/user/account/\" data-type=\"URL\" data-id=\"https://es.surveymonkey.com/user/account/\" target=\"_blank\" rel=\"noreferrer noopener\">Mi cuenta\u003c/a>. El cargo por respuesta facturable depende de la moneda con la que pagas tu plan. 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Este es un servicio aparte que puedes usar para comprar encuestados que hagan la encuesta.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003cem>Más información: \u003ca href=\"/es-la/surveymonkey/send/surveymonkey-audience/\" data-type=\"surveymonkey\" data-id=\"3747\">Compra de respuestas de encuestas\u003c/a>\u003c/em>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}],"locale_links":{"en-US":{"permalink":"https://help.surveymonkey.com/en/surveymonkey/billing/response-limits/"},"de-DE":{"permalink":"https://help.surveymonkey.com/de/surveymonkey/billing/response-limits/"},"fr-FR":{"permalink":"https://help.surveymonkey.com/fr/surveymonkey/billing/response-limits/"},"nl-NL":{"permalink":"https://help.surveymonkey.com/nl/surveymonkey/billing/response-limits/"},"es-LA":{"permalink":"https://help.surveymonkey.com/es-la/surveymonkey/billing/response-limits/"},"pt-BR":{"permalink":"https://help.surveymonkey.com/pt-br/surveymonkey/billing/response-limits/"},"it-IT":{"permalink":"https://help.surveymonkey.com/it/surveymonkey/account/response-limits/"},"ja-JP":{"permalink":"https://help.surveymonkey.com/ja/surveymonkey/account/response-limits/"},"ko-KR":{"permalink":"https://help.surveymonkey.com/ko/surveymonkey/billing/response-limits/"},"ru-RU":{"permalink":"https://help.surveymonkey.com/ru/surveymonkey/account/response-limits/"},"tr-TR":{"permalink":"https://help.surveymonkey.com/tr/surveymonkey/account/response-limits/"},"zh-TW":{"permalink":"https://help.surveymonkey.com/zh/surveymonkey/billing/response-limits/"}},"product":"surveymonkey","seo":{"canonical":"","keywords":"","meta_description":"Cada plan de SurveyMonkey limita la cantidad de respuestas que un usuario o equipo de usuarios puede recopilar. 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Los planes mensuales tienen un límite de respuesta por mes para toda la cuenta y, si excedes el límite, se te facturarán los excedentes de respuestas o las respuestas facturables. Para límites de respuesta más amplios, te recomendamos un plan anual.","content":[{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Cada plan de SurveyMonkey viene con una cantidad determinada de respuestas que un usuario o equipo de usuarios puede ver. Estos límites funcionan de manera diferente según tu plan y ciclo de cobro. Para comparar ofertas, consulta \u003ca href=\"https://es.surveymonkey.com/pricing/individual/details/?ut_source=pricing-teams-details\">planes y precios\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>SUGERENCIA:\u003c/strong> Una respuesta es el envío de un encuestado a una encuesta. Una respuesta puede tener cualquier \u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/analyze/response-statuses/\">estado\u003c/a>, incluso incompleta o eliminada."}},{"type":"mds/heading","atts":{"anchorLink":"per-survey","backgroundColor":"","content":"Límites por encuesta","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Límites por encuesta","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Con los límites de respuestas por encuesta, puedes ver una cantidad determinada de respuestas por encuesta de acuerdo con tu plan. Para ver el recuento de respuestas de una encuesta, ve a \u003ca rel=\"noreferrer noopener\" href=\"https://es.surveymonkey.com/home/\" data-type=\"URL\" data-id=\"https://es.surveymonkey.com/home/\" target=\"_blank\">Mis encuestas\u003c/a> o la nueva página de inicio.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Las respuestas que superen el límite de la encuesta no se pueden ver y se eliminarán. Sin embargo, si necesitas acceso a respuestas específicas que superan el límite para cumplir con las obligaciones legales, como para cumplir con una solicitud de un sujeto de datos, \u003ca href=\"https://help.surveymonkey.com/es-la/contact/?ut_source=help&ut_source2=site%2Fsystem-messages&ut_source3=inline\" target=\"_blank\" rel=\"noreferrer noopener\">comunícate con el servicio de atención al cliente\u003c/a>.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Puedes \u003ca href=\"https://help.surveymonkey.com/es-la/surveymonkey/policy/surveymonkey-data/\">eliminar de inmediato estas respuestas que superen el límite de tu cuenta\u003c/a> o las eliminaremos automáticamente 1 año después de su recopilación.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cp> \u003cstrong>SUGERENCIA:\u003c/strong> Para ver todas tus respuestas y seguir teniendo acceso a ellas, \u003ca href=\"https://es.surveymonkey.com/pricing/?ut_source=help_center\" target=\"_blank\">amplía tu plan a uno de pago\u003c/a>.\u003c/p>"}},{"type":"mds/heading","atts":{"anchorLink":"overage","backgroundColor":"","content":"Límites mensuales y anuales de autoservicio","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Límites mensuales y anuales de autoservicio","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Si tu plan tiene un límite de respuestas en la cuenta, las respuestas de todas las encuestas se combinan y se cuentan en cada ciclo de facturación. Las respuestas no utilizadas no se transfieren. Si superas las respuestas de la encuesta en un ciclo de facturación, habrá un \u003cstrong>cargo adicional de USD 0.15 por respuesta\u003c/strong>:","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/list","atts":{"className":"","ordered":false,"paddingBottom":"default","paddingTop":"default","showAuth":"all","start":1,"textColor":"color1"},"blocks":[{"type":"mds/list-item","atts":{"content":"Todas las respuestas, incluidas las que elimines, cuentan para tu excedente. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Recibirás una factura aparte por las \u003cstrong>Respuestas facturables\u003c/strong> en tu siguiente fecha de cobro. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"Se te facturará automáticamente según el método de pago registrado en la fecha de inicio del siguiente ciclo de facturación. Tu próxima suscripción y tus excedentes se facturan al mismo tiempo pero como dos cargos separados. ","showAuth":"all"}},{"type":"mds/list-item","atts":{"content":"La cantidad de respuestas vuelve a 0 al inicio del siguiente ciclo de facturación o cuando se paga tu factura de renovación.","showAuth":"all"}}]},{"type":"sm/banner","atts":{"color":"info","dismissible":false,"margin":"remove-bottom","showAuth":"all","showIcon":true,"text":"\u003cstrong>SUGERENCIA:\u003c/strong> Puedes revisar el conteo de respuestas desde \u003ca href=\"https://es.surveymonkey.com/user/account/\" data-type=\"URL\" data-id=\"https://es.surveymonkey.com/user/account/\" target=\"_blank\" rel=\"noreferrer noopener\">Mi cuenta\u003c/a>. El cargo por respuesta facturable depende de la moneda con la que pagas tu plan. "}},{"type":"mds/heading","atts":{"anchorLink":"enterprise","backgroundColor":"","content":"Límites anuales de Enterprise","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Límites anuales de Enterprise","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Los \u003ca href=\"https://es.surveymonkey.com/mp/contact-sales/?ut_source=help_center\">planes Enterprise\u003c/a> tienen límites de respuesta anuales. \u003ca href=\"https://es.surveymonkey.com/mp/contact-sales/\">Ponte en contacto con el departamento de ventas\u003c/a> o tu gerente del éxito del cliente (CSM) para obtener más información sobre esta opción.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/heading","atts":{"anchorLink":"audience","backgroundColor":"","content":"Respuestas de SurveyMonkey Audience","fontSize":"","indentationLevel":0,"level":2,"marginBottom":"none","marginTop":"md","paddingBottom":"none","paddingTop":"none","sectionTitle":"Respuestas de SurveyMonkey Audience","showAuth":"all","textAlign":"left","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"Las respuestas de SurveyMonkey Audience no están incluidas en tus planes de SurveyMonkey. Este es un servicio aparte que puedes usar para comprar encuestados que hagan la encuesta.","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}},{"type":"mds/paragraph","atts":{"align":"left","backgroundColor":"","content":"\u003cem>Más información: \u003ca href=\"/es-la/surveymonkey/send/surveymonkey-audience/\" data-type=\"surveymonkey\" data-id=\"3747\">Compra de respuestas de encuestas\u003c/a>\u003c/em>","dropCap":false,"fontSize":"size-5","showAuth":"all","textColor":"color1"}}],"locale_links":{"en-US":{"permalink":"https://help.surveymonkey.com/en/surveymonkey/billing/response-limits/"},"de-DE":{"permalink":"https://help.surveymonkey.com/de/surveymonkey/billing/response-limits/"},"fr-FR":{"permalink":"https://help.surveymonkey.com/fr/surveymonkey/billing/response-limits/"},"nl-NL":{"permalink":"https://help.surveymonkey.com/nl/surveymonkey/billing/response-limits/"},"es-LA":{"permalink":"https://help.surveymonkey.com/es-la/surveymonkey/billing/response-limits/"},"pt-BR":{"permalink":"https://help.surveymonkey.com/pt-br/surveymonkey/billing/response-limits/"},"it-IT":{"permalink":"https://help.surveymonkey.com/it/surveymonkey/account/response-limits/"},"ja-JP":{"permalink":"https://help.surveymonkey.com/ja/surveymonkey/account/response-limits/"},"ko-KR":{"permalink":"https://help.surveymonkey.com/ko/surveymonkey/billing/response-limits/"},"ru-RU":{"permalink":"https://help.surveymonkey.com/ru/surveymonkey/account/response-limits/"},"tr-TR":{"permalink":"https://help.surveymonkey.com/tr/surveymonkey/account/response-limits/"},"zh-TW":{"permalink":"https://help.surveymonkey.com/zh/surveymonkey/billing/response-limits/"}},"product":"surveymonkey","seo":{"canonical":"","keywords":"","meta_description":"Cada plan de SurveyMonkey limita la cantidad de respuestas que un usuario o equipo de usuarios puede recopilar. 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