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Elevate the Customer Experience - Salesforce

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Leave empowered.</div> </div> </div><div class="PromoF" data-module imagePositionHorizontal="left"> <div class="Promo-media"><a class="Link" aria-label="Utah Governor&#x27;s Office of Economic Development" href="https://www.salesforce.com/customer-success-stories/utah-goed-grant-management/" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/0b68aed/2147483647/strip/true/crop/840x418+0+106/resize/840x418!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa2%2F29%2F36a06ca0b87d0d66d3dbc6cbb7b8%2Fimg-0431.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/f4d6c0a/2147483647/strip/true/crop/840x418+0+106/resize/1680x836!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa2%2F29%2F36a06ca0b87d0d66d3dbc6cbb7b8%2Fimg-0431.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <source width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/587e9e6/2147483647/strip/true/crop/840x418+0+106/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa2%2F29%2F36a06ca0b87d0d66d3dbc6cbb7b8%2Fimg-0431.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <img class="Image" alt="Utah State Capitol" srcset="https://erepublic.brightspotcdn.com/dims4/default/587e9e6/2147483647/strip/true/crop/840x418+0+106/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa2%2F29%2F36a06ca0b87d0d66d3dbc6cbb7b8%2Fimg-0431.jpg 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src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" > </picture> </a></div> <div class="PromoF-content"> <div class="Promo-title"> <a class="Link" href="https://www.salesforce.com/customer-success-stories/wyoming-office-state-lands/" target="_blank" data-cms-ai="0" >Wyoming Office of State Lands and Investments is a Trailblazer</a> </div> <div class="Promo-description">The Wyoming Office of State Lands and Investments (WY OSLI) is a revenue-generating agency that manages the State’s collective 7.3 million acres of trust land – land that was issued in a grant by the Federal Government upon statehood back in 1890 with the stipulation that each and every acre would be held in a trust dedicated to support Wyoming’s public schools and institutions.</div> </div> </div><div class="RichTextModule" > </div><div class="PromoF" data-module imagePositionHorizontal="left"> <div 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target="_blank" data-cms-ai="0" >The City of Austin is a Trailblazer in Bringing Public Health Services to the Community</a> </div> <div class="Promo-description">Austin's community pride comes with a determination to make the city's vision of Austin being the most livable city in the country not just a slogan, but a reality. This includes a commitment to serving everyone in the community, and particularly people who are historically underserved and who struggle to access resources. </div> </div> </div><div class="RichTextSponsored" data-module > <div class="RichTextSponsored-header" data-no-title> </div><div class="RichTextSponsored-items RichTextBody"><p></p><p></p></div></div><div class="PromoF" data-module imagePositionHorizontal="left"> <div class="Promo-media"><a class="Link" aria-label="How Gen Z’s Can Increase Citizen Engagement in the Public Sector" href="https://www.govtech.com/salesforce/how-gen-zs-preferences-can-increase-citizen-engagement-in-the-public-sector?promo_code=microsite" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/b46ef2c/2147483647/strip/true/crop/3477x1730+9+0/resize/840x418!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F68%2F30a926dd40198e12bf7793ade9e6%2Fsummer-academy.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/09ecbcb/2147483647/strip/true/crop/3477x1730+9+0/resize/1680x836!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F68%2F30a926dd40198e12bf7793ade9e6%2Fsummer-academy.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <source width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/35e2470/2147483647/strip/true/crop/3477x1730+9+0/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F68%2F30a926dd40198e12bf7793ade9e6%2Fsummer-academy.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <img class="Image" alt="summer academy,University,Park.,Young,People,Groups,Walking,With,Books,In,Student" srcset="https://erepublic.brightspotcdn.com/dims4/default/35e2470/2147483647/strip/true/crop/3477x1730+9+0/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F68%2F30a926dd40198e12bf7793ade9e6%2Fsummer-academy.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/1f31d70/2147483647/strip/true/crop/3477x1730+9+0/resize/1680x836!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F68%2F30a926dd40198e12bf7793ade9e6%2Fsummer-academy.jpg 2x" width="840" height="418" data-src="https://erepublic.brightspotcdn.com/dims4/default/35e2470/2147483647/strip/true/crop/3477x1730+9+0/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F68%2F30a926dd40198e12bf7793ade9e6%2Fsummer-academy.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" > </picture> </a></div> <div class="PromoF-content"> <div class="Promo-title"> <a class="Link" href="https://www.govtech.com/salesforce/how-gen-zs-preferences-can-increase-citizen-engagement-in-the-public-sector?promo_code=microsite" target="_blank" data-cms-ai="0" >How Gen Z’s Can Increase Citizen Engagement in the Public Sector</a> </div> <div class="Promo-description">The pandemic has caused a massive overhaul of government services — which could be beneficial for Gen Z’s interactions with government processes. In a 2021 Salesforce Industries Index, U.S. survey respondents ranked the public sector as one of the lowest-ranked industries in its ability to deliver a satisfactory customer experience. This same research shows Gen Z doesn’t believe finding government information online is easy or intuitive.</div> </div> </div><div class="RichTextSponsored" data-module > <div class="RichTextSponsored-header" data-no-title> </div><div class="RichTextSponsored-items RichTextBody"><p></p></div></div><div class="PromoF" data-module imagePositionHorizontal="left"> <div class="Promo-media"><a class="Link" aria-label="Wisconsin DSPS Launches a Licensing Platform to Support the State" href="https://www.govtech.com/sponsored/wisconsin-dsps-launches-a-licensing-platform-to-support-the-state?promo_code=microsite" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/468f243/2147483647/strip/true/crop/1170x582+0+98/resize/840x418!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F04%2F15%2Fe04e1fb36c8a79408eb78770cde3%2Fwisconsin-dkidd.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/0a87fc6/2147483647/strip/true/crop/1170x582+0+98/resize/1680x836!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F04%2F15%2Fe04e1fb36c8a79408eb78770cde3%2Fwisconsin-dkidd.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <source width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/74c4849/2147483647/strip/true/crop/1170x582+0+98/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F04%2F15%2Fe04e1fb36c8a79408eb78770cde3%2Fwisconsin-dkidd.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <img class="Image" alt="Wisconsin_DKidd" srcset="https://erepublic.brightspotcdn.com/dims4/default/74c4849/2147483647/strip/true/crop/1170x582+0+98/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F04%2F15%2Fe04e1fb36c8a79408eb78770cde3%2Fwisconsin-dkidd.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/dc6af25/2147483647/strip/true/crop/1170x582+0+98/resize/1680x836!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F04%2F15%2Fe04e1fb36c8a79408eb78770cde3%2Fwisconsin-dkidd.jpg 2x" width="840" height="418" data-src="https://erepublic.brightspotcdn.com/dims4/default/74c4849/2147483647/strip/true/crop/1170x582+0+98/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F04%2F15%2Fe04e1fb36c8a79408eb78770cde3%2Fwisconsin-dkidd.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" > </picture> </a></div> <div class="PromoF-content"> <div class="Promo-title"> <a class="Link" href="https://www.govtech.com/sponsored/wisconsin-dsps-launches-a-licensing-platform-to-support-the-state?promo_code=microsite" target="_blank" data-cms-ai="0" >Wisconsin DSPS Launches a Licensing Platform to Support the State</a> </div> <div class="Promo-description">Responsible for promoting economic growth and stability in the state of Wisconsin, DSPS licenses and regulates more than 200 types of credentials (think pharmacists, registered nurses and dental hygienists) to ensure both the protection of trade professions and of Wisconsinites. "Our job is to make sure people who are ready to enter the workforce can do that as easily as possible," said Jennifer Garrett, DSPS director of public affairs.</div> </div> </div> </div> </div> </div> <div class="RichTextSponsored" data-module > <div class="RichTextSponsored-header" > <div class="RichTextSponsored-header-title">Featured</div> </div></div> <div class="Container" data-module data-margin-bottom="true"> <div class="ThreeColumnContainer"> <div class="ThreeColumnContainer-container"> <div class="ThreeColumnContainer-column"> <div class="PromoD" data-module > <div class="PromoD-content"> <div class="Promo-title"> <a class="Link" href="https://papers.govtech.com/Reimagine-the-Employee-Experience-141295.html?promo_code=microsite" target="_blank" data-cms-ai="0" >Reimagine the Employee Experience</a> </div> <div class="Promo-description">The key to attracting and retaining top talent lies partly in reimagining the function of staffing and considering the entire Employee Experience. 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href="https://papers.govtech.com/Cloud-Computing-and-Customer-Experience-in-the-Public-Sector-139877.html?promo_code=microsite" target="_blank" data-cms-ai="0" >Cloud Computing and CX in the Public Sector</a> </div> <div class="Promo-description">Keeping up with evolving technologies and expectations has created a constant pressure on the public sector because businesses run very large, complicated, systems with limited resources to update them more frequently. Learn how that has changed in the past year.</div> </div> <div class="Promo-media"><a class="Link" aria-label="Cloud Computing and CX in the Public Sector" href="https://papers.govtech.com/Cloud-Computing-and-Customer-Experience-in-the-Public-Sector-139877.html?promo_code=microsite" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/ad7a167/2147483647/strip/true/crop/7500x3125+0+621/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F12%2Fc2%2F7196da73436d8bdb7ae8034f75a4%2Fhttps-download.shutterstock.com%2Fgatekeeper%2FW3siZCI6ICJzaHV0dGVyc3RvY2stbWVkaWEiLCAiayI6ICJwaG90by8yMTA2MzMyODYxL2h1Z2UuanBnIiwgImRjIjogImlkbF8xMjMiLCAiZSI6IDE2NDYxODQ3OTQsICJtIjogMX0sICI1UlptZlJac2dqbGVSSWh4UEUwM0lSd2s5eUkiXQ%3D%3D%2Fshutterstock_2106332861.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/08faaa6/2147483647/strip/true/crop/7500x3125+0+621/resize/2880x1200!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F12%2Fc2%2F7196da73436d8bdb7ae8034f75a4%2Fhttps-download.shutterstock.com%2Fgatekeeper%2FW3siZCI6ICJzaHV0dGVyc3RvY2stbWVkaWEiLCAiayI6ICJwaG90by8yMTA2MzMyODYxL2h1Z2UuanBnIiwgImRjIjogImlkbF8xMjMiLCAiZSI6IDE2NDYxODQ3OTQsICJtIjogMX0sICI1UlptZlJac2dqbGVSSWh4UEUwM0lSd2s5eUkiXQ%3D%3D%2Fshutterstock_2106332861.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <source width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/bdbd5fb/2147483647/strip/true/crop/7500x3125+0+621/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F12%2Fc2%2F7196da73436d8bdb7ae8034f75a4%2Fhttps-download.shutterstock.com%2Fgatekeeper%2FW3siZCI6ICJzaHV0dGVyc3RvY2stbWVkaWEiLCAiayI6ICJwaG90by8yMTA2MzMyODYxL2h1Z2UuanBnIiwgImRjIjogImlkbF8xMjMiLCAiZSI6IDE2NDYxODQ3OTQsICJtIjogMX0sICI1UlptZlJac2dqbGVSSWh4UEUwM0lSd2s5eUkiXQ%3D%3D%2Fshutterstock_2106332861.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <img class="Image" alt="Cloud computing concept - connect to cloud. Businessman or information technologist click on cloud computing icon." srcset="https://erepublic.brightspotcdn.com/dims4/default/bdbd5fb/2147483647/strip/true/crop/7500x3125+0+621/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F12%2Fc2%2F7196da73436d8bdb7ae8034f75a4%2Fhttps-download.shutterstock.com%2Fgatekeeper%2FW3siZCI6ICJzaHV0dGVyc3RvY2stbWVkaWEiLCAiayI6ICJwaG90by8yMTA2MzMyODYxL2h1Z2UuanBnIiwgImRjIjogImlkbF8xMjMiLCAiZSI6IDE2NDYxODQ3OTQsICJtIjogMX0sICI1UlptZlJac2dqbGVSSWh4UEUwM0lSd2s5eUkiXQ%3D%3D%2Fshutterstock_2106332861.jpg 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data-src="https://erepublic.brightspotcdn.com/dims4/default/bdbd5fb/2147483647/strip/true/crop/7500x3125+0+621/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F12%2Fc2%2F7196da73436d8bdb7ae8034f75a4%2Fhttps-download.shutterstock.com%2Fgatekeeper%2FW3siZCI6ICJzaHV0dGVyc3RvY2stbWVkaWEiLCAiayI6ICJwaG90by8yMTA2MzMyODYxL2h1Z2UuanBnIiwgImRjIjogImlkbF8xMjMiLCAiZSI6IDE2NDYxODQ3OTQsICJtIjogMX0sICI1UlptZlJac2dqbGVSSWh4UEUwM0lSd2s5eUkiXQ%3D%3D%2Fshutterstock_2106332861.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" > </picture> </a></div> </div> </div> </div> </div> </div> <div class="ListA" data-module > <div class="List-header" > <div class="List-header-title">Webinars</div> </div> </div> <div class="Container" data-module > <div class="OneColumnContainer"> <div class="OneColumnContainer-container"> <div class="PromoF" data-module imagePositionHorizontal="left"> <div class="Promo-media"><a class="Link" aria-label="Best Practices for the Emerging Government Work&quot;place&quot;" href="https://webinars.governing.com/Summit-on-Government-Performance/Best-Practices-for-the-Emerging-Government-Work%E2%80%9Cplace%E2%80%9D-115572.html?promo_code=microsite" data-cms-ai="0" ><picture> <source type="image/webp" width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/f125c32/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/format/webp/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/2454843/2147483647/strip/true/crop/1200x597+0+16/resize/1680x836!/format/webp/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <source width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/8458efd/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <img class="Image" alt="GOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg" srcset="https://erepublic.brightspotcdn.com/dims4/default/8458efd/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/8729f19/2147483647/strip/true/crop/1200x597+0+16/resize/1680x836!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg 2x" width="840" height="418" data-src="https://erepublic.brightspotcdn.com/dims4/default/8458efd/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV22-Header-Webinar-Salesforce-4-26-1200x630.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" > </picture> </a></div> <div class="PromoF-content"> <div class="Promo-title"> <a class="Link" href="https://webinars.governing.com/Summit-on-Government-Performance/Best-Practices-for-the-Emerging-Government-Work%E2%80%9Cplace%E2%80%9D-115572.html?promo_code=microsite" data-cms-ai="0" >Best Practices for the Emerging Government Work&quot;place&quot;</a> </div> <div class="Promo-description">Work is no longer a place people go. But many government agencies are not able to fully support the hybrid approaches people crave, a reality that will disadvantage them in a tightening labor market, where the most competitive talent demands flexibility.</div> </div> </div><div class="RichTextModule" > <div class="RichTextModule-items RichTextBody"><p></p><p></p></div> </div><div class="PromoF" data-module imagePositionHorizontal="left"> <div class="Promo-media"><a class="Link" aria-label="Why Cloud-Based Contact Centers Give Governments a Leg Up in Emergency Response &amp; Recovery" href="https://webinars.governing.com/Why-Cloud-Based-Contact-Centers-Give-Governments-a-Leg-Up-in-Emergency-Response--Recovery-115571.html?promo_code=microsite" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/ccdb29a/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/format/webp/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/3b307d0/2147483647/strip/true/crop/1200x597+0+16/resize/1680x836!/format/webp/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <source width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/6b73e11/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <img class="Image" alt="GOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg" srcset="https://erepublic.brightspotcdn.com/dims4/default/6b73e11/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/3df667f/2147483647/strip/true/crop/1200x597+0+16/resize/1680x836!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg 2x" width="840" height="418" data-src="https://erepublic.brightspotcdn.com/dims4/default/6b73e11/2147483647/strip/true/crop/1200x597+0+16/resize/840x418!/quality/90/?url=https%3A%2F%2Fmedia.erepublic.com%2Fimage%2FGOV21-HEADERS-Webinar-Salesforce-4-22_1200x630.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" > </picture> </a></div> <div class="PromoF-content"> <div class="Promo-title"> <a class="Link" href="https://webinars.governing.com/Why-Cloud-Based-Contact-Centers-Give-Governments-a-Leg-Up-in-Emergency-Response--Recovery-115571.html?promo_code=microsite" target="_blank" data-cms-ai="0" >Why Cloud-Based Contact Centers Give Governments a Leg Up in Emergency Response &amp; Recovery</a> </div> <div class="Promo-description">Whether its inquiring about unemployment insurance claims, filing a community complaint or checking the status of a permit, citizens want information from their government quickly and through their channel of choice. The pandemic only magnified this need and growing citizen requests quickly overwhelmed most agency call centers – except for those that already had a cloud foundation.</div> </div> </div><div class="RichTextModule" > </div><div class="PromoF" data-module imagePositionHorizontal="left"> <div class="Promo-media"><a class="Link" aria-label="Reimagining the Art of the Possible in Health IT" href="https://webinars.govtech.com/Reimagining-the-Art-of-the-Possible-in-Health-IT-140792.html" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/a566d8f/2147483647/strip/true/crop/603x300+1+0/resize/840x418!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F8c%2F4f%2Fd612881744aabf2afb900b0de056%2Fgt22-headers-lnl-webinar-salesforce-7-29-1800x300-2.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/55282be/2147483647/strip/true/crop/603x300+1+0/resize/1680x836!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F8c%2F4f%2Fd612881744aabf2afb900b0de056%2Fgt22-headers-lnl-webinar-salesforce-7-29-1800x300-2.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <source width="840" height="418" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/ee2ec16/2147483647/strip/true/crop/603x300+1+0/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F8c%2F4f%2Fd612881744aabf2afb900b0de056%2Fgt22-headers-lnl-webinar-salesforce-7-29-1800x300-2.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" /> <img class="Image" alt="Salesforce Webinar " srcset="https://erepublic.brightspotcdn.com/dims4/default/ee2ec16/2147483647/strip/true/crop/603x300+1+0/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F8c%2F4f%2Fd612881744aabf2afb900b0de056%2Fgt22-headers-lnl-webinar-salesforce-7-29-1800x300-2.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/32d88da/2147483647/strip/true/crop/603x300+1+0/resize/1680x836!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F8c%2F4f%2Fd612881744aabf2afb900b0de056%2Fgt22-headers-lnl-webinar-salesforce-7-29-1800x300-2.jpg 2x" width="840" height="418" data-src="https://erepublic.brightspotcdn.com/dims4/default/ee2ec16/2147483647/strip/true/crop/603x300+1+0/resize/840x418!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F8c%2F4f%2Fd612881744aabf2afb900b0de056%2Fgt22-headers-lnl-webinar-salesforce-7-29-1800x300-2.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI0MThweCIgd2lkdGg9Ijg0MHB4Ij48L3N2Zz4=" > </picture> </a></div> <div class="PromoF-content"> <div class="Promo-title"> <a class="Link" href="https://webinars.govtech.com/Reimagining-the-Art-of-the-Possible-in-Health-IT-140792.html" target="_blank" data-cms-ai="0" >Reimagining the Art of the Possible in Health IT</a> </div> <div class="Promo-description">The pandemic was a jumpstart into digital transformation for many health and human services and public health agencies. New capabilities and tools emerged, including cloud-based solutions that agencies could rapidly implement. 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data-srcset="https://erepublic.brightspotcdn.com/dims4/default/4d6b47c/2147483647/strip/true/crop/486x203+0+60/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F6e%2Fcb%2Ff3a08d9847ef96e68db1fe0c4a34%2Fsalesforce-tech-header.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/049878a/2147483647/strip/true/crop/486x203+0+60/resize/2880x1200!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F6e%2Fcb%2Ff3a08d9847ef96e68db1fe0c4a34%2Fsalesforce-tech-header.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <source width="1440" height="600" 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class="Promo-title"> <a class="Link" href="https://www.salesforce.com/form/industries/government/city-of-chicago-checklist/?d=cta-body-promo-28" target="_blank" data-cms-ai="0" >City of Chicago Transformation Checklist</a> </div> <div class="Promo-description">The City of Chicago’s 311 City Services Call Center manages non-emergency services and inquiries for the entire community. Learn how they transformed their call center into a modern contact center, unlocking back-office information to self-service capabilities across a single, connected experience.</div> </div> <div class="Promo-media"><a class="Link" aria-label="City of Chicago Transformation Checklist" href="https://www.salesforce.com/form/industries/government/city-of-chicago-checklist/?d=cta-body-promo-28" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/0dd0809/2147483647/strip/true/crop/810x338+0+110/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fe5%2F7b%2Fc4c3d78f3f6ada76096912569ab1%2Fchecklist-metasource.jpg 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src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" > </picture> </a></div> </div> </div> <div class="TwoColumnContainer-column"> <div class="PromoD" data-module data-align-top > <div class="PromoD-content"> <div class="Promo-title"> <a class="Link" href="https://papers.govtech.com/Washington-D-C-s-Department-of-Health-Care-Finance-Reinvents-Caseworker-Support-123322.html?promo_code=microsite" target="_blank" data-cms-ai="0" >Reinventing Caseworker Support</a> </div> <div class="Promo-description">After it launched an integrated eligibility system Washington D.C.'s DHCF launched myDCAS, a centralized caseworker portal and knowledge access system, to provide employees the information they need to help answer constituent eligibility questions and process applications within a single system.</div> </div> <div class="Promo-media"><a class="Link" aria-label="Reinventing Caseworker Support" 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src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" > </picture> </a></div> </div> </div> </div> </div><div class="TwoColumnContainer"> <div class="TwoColumnContainer-container"> <div class="TwoColumnContainer-column"> <div class="PromoD" data-module data-align-top > <div class="PromoD-content"> <div class="Promo-title"> <a class="Link" href="https://govnavigator.salesforce.com/" target="_blank" data-cms-ai="0" >Solution Assessment </a> </div> <div class="Promo-description">Exploring ways to serve your mission in new ways, but not quite sure where to start? You're in the right place. Take this assessment to help determine the tools you need to meet your goals. </div> </div> <div class="Promo-media"><a class="Link" aria-label="Solution Assessment " href="https://govnavigator.salesforce.com/" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/689e144/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb1%2F60%2F65539114445e9dbf68d6435ca5bd%2Fsalesforce-find-your-solution.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/c3332dd/2147483647/strip/true/crop/999x416+0+71/resize/2880x1200!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb1%2F60%2F65539114445e9dbf68d6435ca5bd%2Fsalesforce-find-your-solution.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <source width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/7c12f94/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb1%2F60%2F65539114445e9dbf68d6435ca5bd%2Fsalesforce-find-your-solution.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <img class="Image" alt="Salesforce_Find Your Solution" srcset="https://erepublic.brightspotcdn.com/dims4/default/7c12f94/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb1%2F60%2F65539114445e9dbf68d6435ca5bd%2Fsalesforce-find-your-solution.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/c61655a/2147483647/strip/true/crop/999x416+0+71/resize/2880x1200!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb1%2F60%2F65539114445e9dbf68d6435ca5bd%2Fsalesforce-find-your-solution.jpg 2x" width="1440" height="600" data-src="https://erepublic.brightspotcdn.com/dims4/default/7c12f94/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb1%2F60%2F65539114445e9dbf68d6435ca5bd%2Fsalesforce-find-your-solution.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" > </picture> </a></div> </div> </div> <div class="TwoColumnContainer-column"> <div class="PromoD" data-module data-align-top > <div class="PromoD-content"> <div class="Promo-title"> <a class="Link" href="https://www.govtech.com/salesforce/appexchange" data-cms-ai="0" >AppExchange</a> </div> <div class="Promo-description">The Government AppExchange focuses on sharing capabilities across government and the public leading to greater efficiency and eliminates redundancies. Find solutions to build stronger connections between citizens, employees, and government services.</div> <div class="Promo-byline"> <span class="Promo-tags"> </span><div class="Promo-date">April 08, 2021</div> </div> </div> <div class="Promo-media"><a class="Link" aria-label="AppExchange" href="https://www.govtech.com/salesforce/appexchange" data-cms-ai="0" ><picture> <source type="image/webp" width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/695731a/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F4f%2F17%2Fbb81db86448eaade0252a0067ec5%2Fsalesforce-appexchange.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/564e960/2147483647/strip/true/crop/999x416+0+71/resize/2880x1200!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F4f%2F17%2Fbb81db86448eaade0252a0067ec5%2Fsalesforce-appexchange.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <source width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/be2ae93/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F4f%2F17%2Fbb81db86448eaade0252a0067ec5%2Fsalesforce-appexchange.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <img class="Image" alt="Salesforce_Appexchange" srcset="https://erepublic.brightspotcdn.com/dims4/default/be2ae93/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F4f%2F17%2Fbb81db86448eaade0252a0067ec5%2Fsalesforce-appexchange.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/6f5c920/2147483647/strip/true/crop/999x416+0+71/resize/2880x1200!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F4f%2F17%2Fbb81db86448eaade0252a0067ec5%2Fsalesforce-appexchange.jpg 2x" width="1440" height="600" data-src="https://erepublic.brightspotcdn.com/dims4/default/be2ae93/2147483647/strip/true/crop/999x416+0+71/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2F4f%2F17%2Fbb81db86448eaade0252a0067ec5%2Fsalesforce-appexchange.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" > </picture> </a></div> </div> </div> </div> </div><div class="TwoColumnContainer"> <div class="TwoColumnContainer-container"> <div class="TwoColumnContainer-column"> <div class="PromoD" data-module data-align-top > <div class="PromoD-content"> <div class="Promo-title"> <a class="Link" href="https://papers.govtech.com/Modernizing-IT-to-Provide-a-Better-Digital-Experience-123034.html?promo_code=microsite" target="_blank" data-cms-ai="0" >Modernizing IT for a Better Digital Experience</a> </div> <div class="Promo-description">The Douglas-Omaha Technology Commission (DOTComm) maintains and supports all IT applications used across the city and county. Learn how moving to the cloud modernized the experience for agencies and constituents. </div> </div> <div class="Promo-media"><a class="Link" aria-label="Modernizing IT for a Better Digital Experience" href="https://papers.govtech.com/Modernizing-IT-to-Provide-a-Better-Digital-Experience-123034.html?promo_code=microsite" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/45f0941/2147483647/strip/true/crop/1170x488+0+123/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa3%2F9b%2F0f5c57c9032790cf1dc41324906c%2Fdouglas-county-api.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/31190d0/2147483647/strip/true/crop/1170x488+0+123/resize/2880x1200!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa3%2F9b%2F0f5c57c9032790cf1dc41324906c%2Fdouglas-county-api.jpg 2x" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <source width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/723ef81/2147483647/strip/true/crop/1170x488+0+123/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa3%2F9b%2F0f5c57c9032790cf1dc41324906c%2Fdouglas-county-api.jpg" data-lazy-load="true" srcset="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" /> <img class="Image" alt="Douglas County API" srcset="https://erepublic.brightspotcdn.com/dims4/default/723ef81/2147483647/strip/true/crop/1170x488+0+123/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa3%2F9b%2F0f5c57c9032790cf1dc41324906c%2Fdouglas-county-api.jpg 1x,https://erepublic.brightspotcdn.com/dims4/default/e16fb9d/2147483647/strip/true/crop/1170x488+0+123/resize/2880x1200!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa3%2F9b%2F0f5c57c9032790cf1dc41324906c%2Fdouglas-county-api.jpg 2x" width="1440" height="600" data-src="https://erepublic.brightspotcdn.com/dims4/default/723ef81/2147483647/strip/true/crop/1170x488+0+123/resize/1440x600!/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fa3%2F9b%2F0f5c57c9032790cf1dc41324906c%2Fdouglas-county-api.jpg" data-lazy-load="true" src="data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMSIgaGVpZ2h0PSI2MDBweCIgd2lkdGg9IjE0NDBweCI+PC9zdmc+" > </picture> </a></div> </div> </div> <div class="TwoColumnContainer-column"> <div class="PromoD" data-module data-align-top > <div class="PromoD-content"> <div class="Promo-title"> <a class="Link" href="https://papers.govtech.com/The-Total-Economic-Impact-Of-Salesforce-Case-Management-Solutions-For-Government123433.html?promo_code=microsite" target="_blank" data-cms-ai="0" >Case Management Solutions for Government</a> </div> <div class="Promo-description">Forrester Consulting conducted a study to examine the ROI government may realize with case management solutions. The study includes use cases that center on customer-facing contact centers and agency-to-agency grants management.</div> </div> <div class="Promo-media"><a class="Link" aria-label="Case Management Solutions for Government" href="https://papers.govtech.com/The-Total-Economic-Impact-Of-Salesforce-Case-Management-Solutions-For-Government123433.html?promo_code=microsite" target="_blank" data-cms-ai="0" ><picture> <source type="image/webp" width="1440" height="600" data-srcset="https://erepublic.brightspotcdn.com/dims4/default/15c5a42/2147483647/strip/true/crop/6000x2500+0+412/resize/1440x600!/format/webp/quality/90/?url=http%3A%2F%2Ferepublic-brightspot.s3.us-west-2.amazonaws.com%2Fb9%2Ff3%2F1c5fb9ba407088609a6ffe2a92a3%2Fresearch-graphic.jpg 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