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data-analytics-element-engagement="globalnav hover - apple" class=" globalnav-item globalnav-item-apple "><a href="https://www.apple.com/uk/" data-globalnav-item-name="apple" data-analytics-title="apple home" aria-label="Apple" class="globalnav-link globalnav-link-apple"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m13.0729 17.6825a3.61 3.61 0 0 0 -1.7248 3.0365 3.5132 3.5132 0 0 0 2.1379 3.2223 8.394 8.394 0 0 1 -1.0948 2.2618c-.6816.9812-1.3943 1.9623-2.4787 1.9623s-1.3633-.63-2.613-.63c-1.2187 0-1.6525.6507-2.644.6507s-1.6834-.9089-2.4787-2.0243a9.7842 9.7842 0 0 1 -1.6628-5.2776c0-3.0984 2.014-4.7405 3.9969-4.7405 1.0535 0 1.9314.6919 2.5924.6919.63 0 1.6112-.7333 2.8092-.7333a3.7579 3.7579 0 0 1 3.1604 1.5802zm-3.7284-2.8918a3.5615 3.5615 0 0 0 .8469-2.22 1.5353 1.5353 0 0 0 -.031-.32 3.5686 3.5686 0 0 0 -2.3445 1.2084 3.4629 3.4629 0 0 0 -.8779 2.1585 1.419 1.419 0 0 0 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data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none" class="globalnav-item globalnav-menu"><div data-topnav-flyout="menu" class="globalnav-flyout"><div class="globalnav-menu-list"><div data-analytics-element-engagement="globalnav hover - store" class=" globalnav-item globalnav-item-store globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/shop/goto/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="true" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 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iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/uk/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone " class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 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class="gb-anchor">Identify your AirPods</a>, or find out how to <a href="/en-gb/102672" class="gb-anchor">clean your AirPods</a> or your <a href="/en-gb/120410" class="gb-anchor">AirPods Max</a>.</p></div> <ul class="list gb-list undecorated-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="#meshes" class="gb-anchor" link-type="ANCHOR">Clean your AirPods Pro 2 meshes</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#body" class="gb-anchor" link-type="ANCHOR">Clean the body of your AirPods Pro</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#ear_tips" class="gb-anchor" link-type="ANCHOR">Clean the ear tips of your AirPods Pro</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#charging_case" class="gb-anchor" link-type="ANCHOR">Clean the charging case of your AirPods Pro</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#tips" class="gb-anchor" link-type="ANCHOR">Tips to avoid skin irritation</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#help" class="gb-anchor" link-type="ANCHOR">If you need more help</a></p></li></ul> <h2 class="gb-header"><span id="meshes">Clean your AirPods Pro 2 meshes</span></h2> <div class="videoComponentContainer gb-video" style="aspect-ratio: 1920/1080"><a class="videoComponent thumbnail" href="https://cdsassets.apple.com/vid/live/hls/7WUAS350/videos/locale/en-gb/05e0f5ea_1729706325.m3u8" data-films-modal-link><figure aria-label="Play the video" class="thumbnail-image"><img class="thumbnail-image" src='https://cdsassets.apple.com/live/7WUAS350/videos/locale/en-gb/ENGB_ACD071_Clean_The_Meshes_On_Your_AirPods_Pro_noLogo_v01.original.png'></figure><span class="thumbnail-scrim"></span><span class="thumbnail-scrim"></span><span class="thumbnail-button"></span></a></div> <h3 class="gb-header">What you need</h3> <p class="gb-paragraph"><a href="https://www.apple.com/uk/shop/product/HRVM2Z/A/belkin-airpods-cleaning-kit" class="gb-anchor">Belkin AirPods Cleaning Kit</a> or:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Micellar water that includes PEG-6 Caprylic/Capric Glycerides, such as from Bioderma or Neutrogena</p></li><li class="gb-list_item"><p class="gb-paragraph">Distilled water</p></li><li class="gb-list_item"><p class="gb-paragraph">A soft-bristled children’s toothbrush</p></li><li class="gb-list_item"><p class="gb-paragraph">Two small cups</p></li><li class="gb-list_item"><p class="gb-paragraph">A paper towel</p></li></ul> <h3 class="gb-header">Where to clean</h3> <p class="gb-paragraph">To remove an ear tip, pull firmly with your fingers at the base of the ear tip, where the ear tip is attached to the AirPod.</p> <img class="gb-image" alt="You can clean the encircled meshes on an AirPod Pro (2nd generation). " src="https://cdsassets.apple.com/live/7WUAS350/images/airpods/airpods-pro-which-meshes-to-clean.png" height="630" width="1400" style="max-width: min(100%,600px);"/> <p class="gb-paragraph">You can clean the encircled meshes on your AirPods Pro 2. Avoid cleaning any other areas. </p> <h3 class="gb-header">How to clean your AirPods meshes</h3> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Add a small amount of micellar water to a cup. </p></li><li class="gb-list_item"><p class="gb-paragraph">Dip the toothbrush in the cup of micellar water until the bristles are fully saturated.</p></li><li class="gb-list_item"><p class="gb-paragraph">Hold your AirPod with the mesh facing up.</p></li><li class="gb-list_item"><p class="gb-paragraph">Brush the mesh in circles for about 15 seconds.</p></li><li class="gb-list_item"><p class="gb-paragraph">Turn over your AirPod and blot it on a paper towel. Ensure the paper towel contacts the mesh.</p></li><li class="gb-list_item"><p class="gb-paragraph">Repeat steps 2–5 two more times (three times in total) for each mesh that you would like to clean.</p></li><li class="gb-list_item"><p class="gb-paragraph">To rinse off the micellar water, rinse the brush with distilled water, then repeat steps 1–5 with distilled water for each mesh that you cleaned.</p></li><li class="gb-list_item"><p class="gb-paragraph">Allow your AirPods to dry completely – for at least two hours – before you place them in the charging case or use them.</p></li></ol> <h2 class="gb-header"><span id="body">Clean the body of your AirPods Pro</span></h2> <p class="gb-paragraph">If your AirPods Pro are exposed to anything that may cause stains or other damage – for example, soap, shampoo, conditioner, lotions, perfumes, solvents, detergent, acids or acidic foods, insect repellent, sunscreen, oil, or hair dye:</p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Wipe them clean with a cloth slightly dampened with fresh water, and dry them with a soft, dry, lint-free cloth.</p></li><li class="gb-list_item"><p class="gb-paragraph">Allow them to dry completely – for at least two hours – before you place them in the charging case or attempt to use them.</p></li></ol> <p class="gb-paragraph">Don’t place your AirPods Pro under running water – and don’t use sharp objects or abrasive materials to clean your AirPods Pro.</p> <h2 class="gb-header"><span id="ear_tips">Clean the ear tips of your AirPods Pro</span></h2> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">If any water has accumulated in the ear tip, to remove tap the AirPod on a soft, dry, lint-free cloth with the ear tip opening facing downwards.</p></li><li class="gb-list_item"><p class="gb-paragraph">Pull off the ear tips from each AirPod and rinse the ear tips with water. Don't use soap or other household cleaners.</p></li><li class="gb-list_item"><p class="gb-paragraph">Wipe the ear tips with a soft, dry, lint-free cloth. Make sure that the ear tips are completely dry before reattaching to each AirPod.</p></li><li class="gb-list_item"><p class="gb-paragraph">Click the ear tips back on each AirPod. The ear tips are oval shaped, so make sure you align them before you click them back on.</p></li></ol> <h2 class="gb-header"><span id="charging_case">Clean the charging case of your AirPods Pro</span></h2> <p class="gb-paragraph">Clean the charging case with a soft, dry, lint-free cloth. If necessary, you can dampen the cloth slightly with isopropyl alcohol. Allow the charging case to dry. Make sure no liquid gets in the charging ports. Here are a few more guidelines:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Remove any debris from the charging port with a clean, dry, soft-bristled brush.</p></li><li class="gb-list_item"><p class="gb-paragraph">Don't use abrasive materials to clean the charging case.</p></li><li class="gb-list_item"><p class="gb-paragraph">To avoid damaging the metal contacts, don't put anything in the charging ports.</p></li></ul> <h2 class="gb-header"><span id="tips">Tips to avoid skin irritation</span></h2> <p class="gb-paragraph">Here’s how to avoid skin irritation, especially if you have allergies or skin sensitivities:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">After workouts with AirPods Pro or after your device has been exposed to liquids such as sweat, soap, shampoo, make-up, sun cream and lotions that can potentially cause skin irritations, clean and dry your device. If your device is exposed to liquids, such as sweat, soap, shampoo, makeup, sunscreen and lotions that can potentially cause skin irritations, clean and dry your device. Keeping your AirPods Pro – as well as your skin – clean and dry will maximise comfort and prevent long-term damage to your device.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you have known allergies or sensitivities to certain substances, <a href="/en-gb/101598" class="gb-anchor">check the materials in AirPods</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Find out about <a href="/en-gb/105046" class="gb-anchor">AirPods sweat and water resistance</a>.</p></li></ul> <h2 class="gb-header"><span id="help">If you need more help</span></h2> <p class="gb-paragraph">If cleaning doesn’t resolve your issue, <a href="https://getsupport.apple.com/?caller=kbase&PFC=PFC7000&category_id=SC0334&symptom_id=23222" class="gb-anchor">get a service for your AirPods Pro</a>.</p> <p class="gb-paragraph">If your AirPods become damaged, you can <a href="https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0285" class="gb-anchor">order a replacement</a>. If your issue isn’t covered by the Apple Limited Warranty, AppleCare+ or consumer law, you may be able to replace your AirPods for an out-of-warranty fee.</p> <div id="disclaimer"> <div class="sosumi"><p class="gb-paragraph">Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. <a href="https://support.apple.com/en-gb/103190" class="gb-anchor">Contact the vendor</a> for additional information.</p></div> </div> <div class='mod-date'> <span>Published Date:</span> <time dateTime=October 24, 2024itemprop='datePublished'>October 24, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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