Perguntas frequentes sobre VODs comprados

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href="/hc/pt/articles/12426105647249-Baixe-closed-captions-cc-ou-legendas-para-t%C3%ADtulos-On-Demand" class="sidenav-item ">Baixe closed captions (cc) ou legendas para títulos On Demand</a> </li> </ul> </div> </div> </aside> <article id="main-content" class="article"> <div class="art-pd"> <header class="article-header"> <h1 title="Perguntas frequentes sobre VODs comprados" class="article-title"> Perguntas frequentes sobre VODs comprados </h1>  </header> <section class="article-info"> <div class="article-content"> <div class="article-body"><p>Compilamos aqui uma lista das perguntas e respostas mais frequentes sobre os vídeos comprados do Vimeo On Demand para ajudar a aproveitar ao máximo a experiência de VOD.</p> <p>Neste artigo:</p> <ul> <li><a href="#h_01FWHNKC71TVBK1DQ9CYTAVMXG" target="_self">Como posso mudar meu tipo de aquisição de aluguel para compra?</a></li> <li><a href="#h_01G2D2D80301MHGNKHJ6F3XF7R" target="_self">Como posso cancelar uma assinatura VOD recorrente?</a></li> <li><a href="#h_01FWHNKG21AZCNAGB2SFJXASV2" target="_self">Como posso obter um reembolso de um VOD que comprei?</a></li> <li><a href="#h_01FWHNKP40Z1VNCSA55HY4JV8H" target="_self">Posso usar o VOD que comprei para exibições públicas?</a></li> <li><a href="#h_01FWHNKTM1NKJ3FKAV3QTNCMYK" target="_self">Faça parte de uma organização isenta de impostos; pode ser reembolsável o imposto sobre minha compra de VOD ?</a></li> <li><a href="#h_01G2D2K86R75RH7JXFTPS1AVQ5" target="_self">Quais opções de idioma existem para títulos On Demand?</a></li> <li><a href="#h_01HK4V04GXNRE73QVYTTKGKMQN">Os VODs expiram?</a></li> </ul> <section class="article-info"> <div class="article-content"> <div class="article-body"> <h3 id="h_01FWHNKC71TVBK1DQ9CYTAVMXG">Como posso mudar meu tipo de aquisição de aluguel para compra?</h3> <p>Se você alugar um título e gostar dele a ponto de querer comprá-lo, ótimo! Basta <a class=" solvvy-support-flow-link" href="https://vimeo.com/help/contact" target="_blank" rel="noopener noreferrer">entrar em contato conosco</a> e ficaremos felizes em ajudar no processo.</p> <h3 id="h_01G2D2D80301MHGNKHJ6F3XF7R">Como posso cancelar uma assinatura VOD recorrente?</h3> <p>Se você precisar cancelar uma assinatura de VOD recorrente, faça login na sua conta do Vimeo, acesse suas <strong><a href="https://vimeo.com/settings/billing/purchases" target="_blank" rel="noopener noreferrer">Configurações de cobrança</a></strong> e escolha a aba <strong>Compras</strong>. A partir daí, encontre o título do qual você gostaria de cancelar a assinatura e clique no link <strong>Cancelar sua assinatura</strong> abaixo da data de renovação.</p> <h3 id="h_01FWHNKG21AZCNAGB2SFJXASV2">Como<span class="wysiwyg-font-size-large">posso obter uma</span>referência para um VOD que comprei?</h3> <p>Por motivos de segurança, exigimos aprovação dos vendedores de VOD antes de conceder reembolsos para compras de VOD . Se quiser solicitar um reembolso diretamente do fornecedor, siga estas etapas:</p> <ol> <li>Envie uma mensagem pela página do VOD ao fornecedor. Para fazer isso, faça login na sua conta do Vimeo e acesse a página do VOD .</li> <li>Role para baixo e encontre o botão Mensagem para entrar em contato com o fornecedor. Observe que você deve seguir pelo menos uma pessoa no Vimeo para enviar mensagens para outro usuário.</li> <li>Conte que você não ficou satisfeito com a compra e que deseja solicitar um reembolso. Informe que, se desejarem conceder um reembolso, precisaremos que eles <a href="https://vimeo.com/help/contact" target="_blank" rel="noopener noreferrer">entrem em</a> contato conosco com a) um link para seu perfil do Vimeo eb) uma solicitação de reembolso de sua compra.</li> </ol> <h3 id="h_01FWHNKP40Z1VNCSA55HY4JV8H">Posso usar o VOD que comprei para exibições públicas?</h3> <p>A licença emitida para você quando você aluga ou compra trabalhos em VOD é apenas para visualização pessoal. Ela não permite que você redistribua o trabalho ou o exiba publicamente. Você pode encontrar mais informações sobre isso em nosso <a href="https://vimeo.com/paymentaddendum" target="_blank" rel="noopener noreferrer">Adendo de Pagamento</a>. </p> <p>Assim, você pode entrar em contato diretamente com o vendedor de VOD para solicitar a permissão para compartilhar o trabalho desta forma. 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Nesse caso, você terá 30 dias para assistir ou baixar o vídeo. </div> <div class="p-rich_text_section"> <p class="p1">Se um fornecedor de VOD decidir excluir seu conteúdo ou sair do Vimeo, você terá 30 dias para fazer uma cópia de segurança (backup) da sua compra. Após 30 dias, você não verá mais um título VOD excluído nas suas compras. 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