Building Blocks for the Next eGovernment Era: Exploratory Study Based on Dubai and UAE’s Ministry of Happiness Communication in 2020

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href="https://publications.waset.org/search?q=Jorge%20Remondes"> Jorge Remondes</a> </p> <p class="card-text"><strong>Abstract:</strong></p> <p>Dubai and the UAE governments have been investing in technology and digital communication for a long time. These governments are pioneers in introducing innovative strategies, policies and projects. They are also recognized worldwide for defining and implementing long term public programs. In terms of eGovernment Dubai and the UAE rank among the world’s most advanced. Both governments have surprised the world a few years ago by creating a Happiness Ministry. This paper focuses on UAE’s government digital strategies and its approach to the next era. The main goal of this exploratory study is to understand the new era of eGovernment and transfer of the happiness and wellness programs. Data were collected from the <em>corpus latente</em> and analysis was anchored in qualitative methodology using content analysis and observation as analysis techniques. The study allowed to highlight that the 2020 government reshuffle has a strong focus on digital reorganisation and digital sustainability, one of the newest trends in sustainability. Regarding happiness and wellbeing portfolio, we were able to observe that there has been a major change within the government organisation: The Ministry of Happiness was extinct and the Ministry of Community Development will manage the so-called ‘Happiness Portfolio’. Additionally, our observation allowed to note the government dual approach to governance: one through digital transformation, thus enhancing the digital sustainability process and, the second one trough government development.</p> <iframe src="https://publications.waset.org/10012000.pdf" style="width:100%; height:400px;" frameborder="0"></iframe> <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/search?q=Ministry%20of%20Happiness" title="Ministry of Happiness">Ministry of Happiness</a>, <a href="https://publications.waset.org/search?q=eGovernment" title=" eGovernment"> eGovernment</a>, <a href="https://publications.waset.org/search?q=communication" title=" communication"> communication</a>, <a href="https://publications.waset.org/search?q=digital%20sustainability." title=" digital sustainability. "> digital sustainability. </a> </p> <a href="https://publications.waset.org/10012000/building-blocks-for-the-next-egovernment-era-exploratory-study-based-on-dubai-and-uaes-ministry-of-happiness-communication-in-2020" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/10012000/apa" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">APA</a> <a href="https://publications.waset.org/10012000/bibtex" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">BibTeX</a> <a href="https://publications.waset.org/10012000/chicago" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">Chicago</a> <a href="https://publications.waset.org/10012000/endnote" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">EndNote</a> <a href="https://publications.waset.org/10012000/harvard" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">Harvard</a> <a href="https://publications.waset.org/10012000/json" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">JSON</a> <a href="https://publications.waset.org/10012000/mla" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">MLA</a> <a href="https://publications.waset.org/10012000/ris" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">RIS</a> <a href="https://publications.waset.org/10012000/xml" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">XML</a> <a href="https://publications.waset.org/10012000/iso690" target="_blank" rel="nofollow" class="btn btn-primary btn-sm">ISO 690</a> <a href="https://publications.waset.org/10012000.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">502</span> </span> <p class="card-text"><strong>References:</strong></p> <br>[1] Berkani, L. 2020. Decision support based on optimized data mining techniques: Application to mobile telecommunication companies. Concurrency and Computation Practice and Experience 33. https://doi.org/DOI: 10.1002/cpe.5833. <br>[2] OAS. 2021. About eGovernment. Organization of American States. http://portal.oas.org/portal/sector/sap/departamentoparalagestiónpúblicaefectiva/npa/sobreprogramadeegobierno/tabid/811/default.aspx?language=en-us. Accessed January 10. <br>[3] Heeks, Richard. 2008. Success and Failure in eGovernment Projects. eGovernment for Development Information Exchange. <br>[4] Ntiro, S. 2000. eGovernment in Eastern Africa. KPMG (Dar-Es-Salaam). <br>[5] Heeks, Richard. 2002. eGovernment in Africa: Promise and Practice. iGovernment Working Pape. <br>[6] et al., Lanvin. 2002. The eGovernment Handbook For Developing Countries. Infodev-. Washington: Wrold Bank. <br>[7] eGovernment Special Technical Community. 2020. IEEE. <br>[8] Haznain, Z. 2016. Has e-government improved governance? Not yet. World Bank Blog. <br>[9] Closing Digital Gap Vital to Attaining Sustainable Development, Speakers Stress, as Economic and Social Council Opens Forum on Science, Technology, Innovation. 2019. Econoimc and Social Council. <br>[10] ONE.ORG. 2015. The Connectivity Declaration: Demanding Internet access for all and implementation of the Global Goals. ONE.ORG. <br>[11] et. al, Muralidharan. 2014. Building state capacity: Evidence from biometric smartcards in India. NBER Working Paper No. 19999. <br>[12] Barnwal, P. 2015. Curbing leakage in public programs with biometric identification systems: Evidence from India’s fuel subsidies. <br>[13] Cybercom, Group. 2019. Digital Sustainability - Global sustainability as a driver of innovation and growth. Stockholm. <br>[14] UAEGov. UAE Ministry of Happiness. <br>[15] SmartDubai. Happiness Meter. Happiness Portal. <br>[16] HH Sheikh Mohammed no Twitter: “Today we launched ‘Happiness Meter’ making Dubai the 1st city in the world to measure its visitors’’ & residents’ happiness interactively."” 2014. Emirates 24/7. <br>[17] Khaishgi, A. E. 2016. Happiness is a serious job’: UAE’s Minister of Happiness embraces new role. The National UAE. <br>[18] Wam. 2016. Mohammed reviews UAE Programme for Happiness and Positivity. Emirates 24/7. <br>[19] Ribeiro, Diamantino, Jorge Remondes, and António Pedro Costa. 2019. Estudo De Caso Sobre a Comunicação Governamental Relativa À Criação Do Ministério Da Felicidade Do Dubai E Dos Emirados Árabes Unidos. Ciências Sociais Aplicadas: Entendendo as Necessidades da Sociedade 2 3: 29–44. https://doi.org/10.22533/at.ed.2451925064. <br>[20] Ribeiro, Diamantino, Jorge Remondes, and António Pedro Costa. 2020. Dubai and United Arab Emirates Ministry of Happiness. Presentation of the Happiness and Positivity Programme - Qualitative Analysis. In ICSSXXI - 21st International Conference on Social Sciences. Amsterdam. <br>[21] Ribeiro, Diamantino, António Pedro Costa, and Jorge Remondes. 2020. Government Communication - The Dubai and United Arab Emirates Ministry of Happiness. In Computer Supported Qualitative Research: New Trends on Qualitative Research (WCQR 2019) - SPRINGER, ed. António Pedro Costa, Luís Paulo Reis, and António Moreira, 226–238. Porto - Portugal: Springer International Publishing. https://doi.org/10.1007/978-3-030-31787-4_19. <br>[22] Costa, António Pedro, and Diamantino Ribeiro. 2019. “Analysis of Government Communication on the Establishment of the Dubai and United Arab Emirates Ministry of Happiness”. In TASK2019 – (Towards Advanced Scientific Knowledge in Business Sciences) - - 3a AFU International Conference. Dubai. <br>[23] Remondes, Ribeiro, Costa &. 2020. Comunicação Governamental – A Magna Carta do Dubai. nvestigação Qualitativa em Ciências Sociais: avanços e desafios 4: 406–421. https://doi.org/https://doi.org/10.36367/ntqr.4.2020. <br>[24] Helliwell, John F., Richard Layard, Jeffrey Sachs, and Jan-Emmanuel De Neve, Eds. 2020. World Happiness Report. New York. <br>[25] UAEGov. 2020. President approves new structure of UAE Government. WAM. <br>[26] Amir, K. 2020. UAE becomes a regional and international model in government development. Gulf News. <br>[27] MOCD. 2020. Organizational Chart. 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Building Blocks for the Next eGovernment Era: Exploratory Study Based on Dubai and UAE’s Ministry of Happiness Communication in 2020