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data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/company/dfs-the-company/"><span data-file-name="DFS – the company">DFS – the company</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-4 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/company/history-and-vision/"><span data-file-name="History and vision">History and vision</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-5 odd last nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/company/business-partners-of-dfs/"><span data-file-name="Business partners of DFS">Business partners of DFS</span></a></li></ul></li><li data-has-visible-children="true" data-has-children="true" data-is-current="false" data-has-invisible-children="false" class="level-1-item item-2 even nav__item nav__item-level-1 nav__item-level-1-up nav__item--has-children has-children" data-is-active="false"><a aria-expanded="false" aria-haspopup="true" href="https://www.dfs.de/homepage/en/air-traffic-control/" class="level-1-link nav__link nav__link-level-1 nav__link-level-1-up nav__link--has-children has-children" data-trail="false"><span data-file-name="Air traffic control">Air traffic control</span></a><ul class="level-2 nav__level-2 nav__level-1-up level-1-up nav__level-2-up level-2-up" data-level="2"><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-1 odd first nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/air-traffic-control/operations/"><span data-file-name="Operations">Operations</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-2 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/air-traffic-control/technology/"><span data-file-name="Technology">Technology</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-3 odd nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/air-traffic-control/safety/"><span data-file-name="Safety">Safety</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-4 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/air-traffic-control/legal-framework/"><span data-file-name="Legal framework">Legal framework</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-5 odd last nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/air-traffic-control/research-and-development/"><span data-file-name="Research and development">Research and development</span></a></li></ul></li><li data-has-visible-children="true" data-has-children="true" data-is-current="false" data-has-invisible-children="false" class="level-1-item item-3 odd nav__item nav__item-level-1 nav__item-level-1-up nav__item--has-children has-children" data-is-active="false"><a aria-expanded="false" aria-haspopup="true" href="https://www.dfs.de/homepage/en/environment/" class="level-1-link nav__link nav__link-level-1 nav__link-level-1-up nav__link--has-children has-children" data-trail="false"><span data-file-name="Environment">Environment</span></a><ul class="level-2 nav__level-2 nav__level-1-up level-1-up nav__level-2-up level-2-up" data-level="2"><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-1 odd first nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/environment/aircraft-noise/"><span data-file-name="Aircraft noise">Aircraft noise</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-2 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/environment/climate/"><span data-file-name="Climate">Climate</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-3 odd nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/environment/wind-energy/"><span data-file-name="Wind energy">Wind energy</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-4 even last nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/environment/environmental-management/"><span data-file-name="Environmental management">Environmental management</span></a></li></ul></li><li data-has-visible-children="true" data-has-children="true" data-is-current="false" data-has-invisible-children="false" class="level-1-item item-4 even nav__item nav__item-level-1 nav__item-level-1-up nav__item--has-children has-children" data-is-active="false"><a aria-expanded="false" aria-haspopup="true" href="https://www.dfs.de/homepage/en/drone-flight/" class="level-1-link nav__link nav__link-level-1 nav__link-level-1-up nav__link--has-children has-children" data-trail="false"><span data-file-name="Drone flight">Drone flight</span></a><ul class="level-2 nav__level-2 nav__level-1-up level-1-up nav__level-2-up level-2-up" data-level="2"><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-1 odd first nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/drone-flight/checklist-for-drone-pilots/"><span data-file-name="Checklist for drone pilots">Checklist for drone pilots</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-2 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/drone-flight/faq-for-drone-flights/"><span data-file-name="FAQ for drone flights">FAQ for drone flights</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-3 odd nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/drone-flight/applications-and-approvals/"><span data-file-name="Applications and approvals">Applications and approvals</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-4 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/drone-flight/traffic-management-for-drones/"><span data-file-name="Traffic management for drones">Traffic management for drones</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-5 odd last nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/drone-flight/drone-detection/"><span data-file-name="Drone detection">Drone detection</span></a></li></ul></li><li data-has-visible-children="true" data-has-children="true" data-is-current="false" data-has-invisible-children="false" class="level-1-item item-5 odd nav__item nav__item-level-1 nav__item-level-1-up nav__item--is-active is-active nav__item--has-children has-children" data-is-active="true"><a aria-expanded="false" aria-haspopup="true" href="https://www.dfs.de/homepage/en/services/" class="level-1-link nav__link nav__link-level-1 nav__link-level-1-up nav__link--is-active is-active nav__link--has-children has-children is-trail" data-trail="true"><span data-file-name="Services">Services</span></a><ul class="level-2 nav__level-2 nav__level-1-up level-1-up nav__level-2-up level-2-up" data-level="2"><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-1 odd first nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/services/general-aviation/"><span data-file-name="General aviation">General aviation</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="true" data-has-invisible-children="true" class="level-2-item item-2 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem nav__item--is-active is-active nav__item--is-current is-current" data-is-active="true"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink nav__link--is-active is-active nav__link--is-current is-current" data-trail="false" href="https://www.dfs.de/homepage/en/services/commercial-aviation/"><span data-file-name="Commercial aviation">Commercial aviation</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-3 odd nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/services/leisure-activities-and-permits-approvals/"><span data-file-name="Leisure activities and permits/approvals">Leisure activities and permits/approvals</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-4 even last nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/services/training/"><span data-file-name="Training">Training</span></a></li></ul></li><li data-has-visible-children="true" data-has-children="true" data-is-current="false" data-has-invisible-children="false" class="level-1-item item-6 even nav__item nav__item-level-1 nav__item-level-1-up nav__item--has-children has-children nav__item--has-redirect has-redirect" data-is-active="false"><a aria-expanded="false" aria-haspopup="true" href="https://www.dfs.de/homepage/en/media/press/" class="level-1-link nav__link nav__link-level-1 nav__link-level-1-up nav__link--has-children has-children nav__link--has-redirect has-redirect" data-trail="false"><span data-file-name="Media">Media</span></a><ul class="level-2 nav__level-2 nav__level-1-up level-1-up nav__level-2-up level-2-up" data-level="2"><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-1 odd first nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/media/press/"><span data-file-name="Press">Press</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-2 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/media/publications/"><span data-file-name="Publications">Publications</span></a></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-2-item item-3 odd nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/media/statistics/"><span data-file-name="Statistics">Statistics</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-4 even nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/media/photos-and-videos/"><span data-file-name="Photos and videos">Photos and videos</span></a></li><li data-has-visible-children="false" data-has-children="true" data-is-current="false" data-has-invisible-children="true" class="level-2-item item-5 odd last nav__item nav__item-level-2 nav__item-level-1-up nav__item-level-2-up nav__subitem" data-is-active="false"><a class="level-2-link nav__link nav__link-level-2 nav__link-level-1-up nav__link-level-2-up nav__sublink" data-trail="false" href="https://www.dfs.de/homepage/en/media/ifr-vfr-information/"><span data-file-name="IFR/VFR information">IFR/VFR information</span></a></li></ul></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" class="level-1-item item-7 odd last nav__item nav__item-level-1 nav__item-level-1-up nav__item--has-redirect has-redirect" data-is-active="false"><a href="https://www.dfs.de/dfs_karriereportal_2016/en/" class="level-1-link nav__link nav__link-level-1 nav__link-level-1-up nav__link--has-redirect has-redirect" data-trail="false" target="_blank"><span data-file-name="Career">Career</span></a></li></ul></nav><nav class="greedy-nav"> <div class="greedy-nav__button"> <div class="greedy-nav__button-icon"> <span 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header-search-button__open"> </button><button aria-haspopup="dialog" title="Suche öffnen" aria-label="Suche öffnen" class="header-search-button header-search-button__close"> </button> </div> </div> </div> </header> </div> <div class="stage-outer"> <div class="stage"><div class="hero-header-2 "><div class="hero-header-2__inner"><div class="hero-header-2__media-wrapper"><img data-src="https://www.dfs.de/homepage/en/services/commercial-aviation/shutterstock-122386135.png?cid=77m.1lp5&resize=38e2b2%3a1199x" data-ng-non-bindable="" data-lazy-mode="on-visible" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAQAAAAECAIAAAAmkwkpAAAAP0lEQVR4XgE0AMv/AEmAxTRywSppuyhfrgC1yuOqxOKbveGPrc4AeprGU4O+NnG3QXa1ABRFjh5PlAxBjDZfmK0sGJSD/85rAAAAAElFTkSuQmCC" aria-hidden="true" width="1199" alt="wingview from airplane" title="wingview from airplane" class="hero-header-2__image id-background-image i4-object-cover" height="802" data-resize-mode="dynamic"/></div><div class="hero-header-2__main-content-wrapper"><div class="hero-header-2__main-content"><div class="row"><div class="columns small-12"><div class="id-richtext"><h2 class="paragraph h1 dfs-color-green" id="commercial-aviation-dc7af5b5">Commercial aviation </h2><p class="paragraph">Are you a pilot flying under instrument flight rules (IFR) and using the services of DFS? In our customer area, you will find all important information. Citizens who have questions or complaints about civil or military flight operations can also find a contact point here. </p></div></div></div></div></div></div></div></div> </div> </div> <div id="main-outer"> <div class="main-top"><div class="main-top__breadcrumbs"> <div class="row"> <div class="columns small-12"><nav aria-label="Breadcrumb Navigation" class="breadcrumbs__wrapper"><ul class="breadcrumbs"><li class="breadcrumbs__item"><a href="https://www.dfs.de/homepage/en/">Home</a></li><li class="breadcrumbs__item"><a href="https://www.dfs.de/homepage/en/services/">Services</a></li><li class="breadcrumbs__item active"><a aria-current="page" href="https://www.dfs.de/homepage/en/services/commercial-aviation/" class="">Commercial aviation</a></li></ul></nav></div> </div> </div> </div> <main aria-label="Haupt Inhaltsbereich" data-navigation-anchor="" id="main-content"><h1 class="seo-main-headline sr-only h1">Commercial aviation</h1><div class="teaser"><div class="teaser-text-outer row align-center"><div class="teaser-text-inner columns small-12 medium-12 large-12"></div></div></div><div class=" id-repeat"><div class="row-instance"><div data-component="3956ad99-52b4-4410-a242-b943de5ef8aa.gridBuilder:content-5-4" data-component-name="common.common.layout.metropolis.framework.meta:gridBuilder:content-5-4" data-component-chooserId="content:document" data-component-label="Zwei Spalten: 5 | 4" data-component-path="27427/content/repeat/item/component" class="component component-gridBuilder component-gridBuilder-content-5-4"><div class="main-row "><div class="row align-center"><div class="columns small-12 medium-6 large-1 layout-column show-for-large"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "></div></div></div><div class="columns small-12 medium-6 large-5 main-column"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "><div class="id-content-first-column id-content"><h2 class="paragraph h1 text-left" id="ifr-information-cd9e34b0">IFR information </h2><p class="paragraph">Current news for IFR pilots can be found in our information portal. <br/></p><p class="paragraph"><a rel="" href="https://www.dfs.de/homepage/en/media/ifr-vfr-information/ifr-information/" title="Go to Informationsportal "IFR information"" class="hyperlink metropolis-primary-button internal-link">Information for IFR pilots</a></p><p class="paragraph">Throughout German airspace, DFS offers its customers a wide range of options for direct routes at high altitudes. This shortens the route length, saves on aircraft fuel and reduces emissions.<br/></p><p class="paragraph"><a rel="" href="https://aip.dfs.de/free-route-airspace/main.html" title="Go to https://aip.dfs.de/free-route-airspace/main.html (You'll hereby leave "DFS Deutsche Flugsicherung GmbH". The operators of "DFS Deutsche Flugsicherung GmbH" are not responsible for the target website.)" class="hyperlink metropolis-primary-button external-link" target="_blank">Free Route Airspace</a></p><p class="paragraph"><br/></p><p class="paragraph"><br/></p></div></div></div></div><div class="columns small-12 medium-6 large-1 layout-column show-for-large"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "></div></div></div><div class="columns small-12 medium-6 large-4 main-column"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "><div class="id-content-second-column id-content"><div class="i4-img-container i4-align-fullwidth i4-nofloat"><img data-src="https://www.dfs.de/homepage/de/services/kommerzielle-luftfahrt/shutterstock-1914576868.png?resize=396c99:380x335c&cid=cw4.1lkp" data-ng-non-bindable="" data-lazy-mode="on-visible" 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https://www.dfs.de/homepage/de/services/kommerzielle-luftfahrt/shutterstock-1681546123.png?cid=cwd.1lkr&resize=21985c:188,165,1555,1108_480x342c 480w" title="airplane climbing into the sky" data-sizes="(min-width: 1200px) 480px, (min-width: 768px) 476px, (min-width: 320px) 480px, 480px" class="i4-img-flexheight" data-i4-img-caption="airplane climbing into the sky"/><div class="i4-img-copyright-wrapper"><div class="i4-img-copyright">© Shutterstock</div></div></div><p class="paragraph"><br/></p></div></div></div></div><div class="columns small-12 medium-6 large-1 layout-column show-for-large"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "></div></div></div><div class="columns small-12 medium-6 large-4 main-column"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "><div class="id-content-second-column id-content"><h2 class="paragraph h1 text-left" id="customer-complaints-cb08ffee">Customer complaints </h2><p class="paragraph">If you are a user of our services, such as an airline<br/>operator, business or general aviation customer, and you are not satisfied, just send an e-mail to</p><p class="paragraph"><a rel="noreferrer noopener" href="mailto:complaint@dfs.de" title="Mail to complaint@dfs.de" class="hyperlink metropolis-primary-button functional-link" target="_blank">complaint@dfs.de</a></p><p class="paragraph">Military airspace users can use the Air Traffic Service Enhancement (ATSE) platform.<br/></p><p class="paragraph"><br/></p><p class="paragraph"><br/></p></div></div></div></div><div class="columns small-12 medium-6 large-1 layout-column show-for-large"><div class="main-column__wrapper"><div class="column__content-wrapper main-column__content-wrapper "></div></div></div></div></div></div></div></div> </main> <div class="main-bottom"></div> </div> <footer aria-label="Seitenfuß" class="footer" data-navigation-anchor="" 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