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class="div-toc" id="home-toc"> <div id="topics-toc"> <h3 class="no-anchor">Bazaarvoice</h3> <ul class="list-toc"> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/Home.html" class="toc-link">Home</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/api-keys.html" class="toc-link">API keys</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/browser-support-policy.html" class="toc-link">Browser support policy</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/content-collection-partner.html" class="toc-link">Content collection partners</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/cookies.html" class="toc-link">Cookies</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/gdpr_rights_of_the_data_subject.html" class="toc-link">Consumer privacy rights</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/holiday_preparedness_guide.html" class="toc-link">Holiday preparedness guide</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/syndication-guidelines.html" class="toc-link">Syndication guidelines</a></li> <li><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/vendorlist.html" class="toc-link">Vendors</a></li> </ul> </div> </div></div> <div class="row"> <div class="col-md-12"> <div class="kb-hero"> <div class="search-home"> <h1 class="whiteheader" style="text-align: center;">Bazaarvoice Knowledge</h1> <div class="searchbar-div"><form action="https://knowledge.bazaarvoice.com/wp-content/search/en_US/search.html" method="get" class="search-form" autocomplete="off" onsubmit="saveKB('knowledge')"> <input type="text" id="search-box" name="query" class="search-field" /><button type="submit" class="search-submit"></button> </form> <script> function saveKB(kb) { // Get the KB of the page you are searching from localStorage.kb = kb; // Clear previous facets previousFacets = []; localStorage.setItem("previousFacets", JSON.stringify(previousFacets)); // Save current facets if you are on the search page var facets = document.getElementsByClassName('facet-checkbox'); if (facets.length > 0) { for (var i = 0; i < facets.length; i++) { if (facets[i].checked) { previousFacets.push(facets[i].id); } } localStorage.setItem("previousFacets", JSON.stringify(previousFacets)); } } </script></div> </div> </div> <div> <div class="section group white"> <div class="section group homeAreaIcons contentContainerIcons" text-align="center"> <div class="row equalize-row"> <div class="col-md-4 col-sm-6 equalize"> <div class="thumbnail"> <a href="https://knowledge.bazaarvoice.com/wp-content/conversations/en_US/Home.html"><img class="img-responsive" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_reviews_new_blue.png" /></a> <div class="caption"> <h3><a href="https://knowledge.bazaarvoice.com/wp-content/conversations/en_US/Home.html">Ratings &amp; Reviews</a></h3> <p>Leverage authentic opinions, photos, and videos to sell your product.</p> </div> </div> </div> <div class="col-md-4 col-sm-6 equalize"> <div class="thumbnail"> <a href="https://knowledge.bazaarvoice.com/wp-content/conversations/en_US/Collect/q_and_a.html"><img class="img-responsive" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_QnA_blue.png" /></a> <div class="caption"> <h3><a href="https://knowledge.bazaarvoice.com/wp-content/conversations/en_US/Collect/q_and_a.html">Questions &amp; Answers</a></h3> <p>Activate and respond to shopper questions on your own site.</p> </div> </div> </div> <div class="col-md-4 col-sm-6 equalize"> <div class="thumbnail"> <a href="https://knowledge.bazaarvoice.com/wp-content/Connections/en_US/Home.html"><img class="img-responsive" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/connections.png" /></a> <div class="caption"> <h3><a href="https://knowledge.bazaarvoice.com/wp-content/Connections/en_US/Home.html">Connections</a></h3> <p>Respond to shopper questions and reviews across our network of retail sites.</p> </div> </div> </div> </div> </div> </div> <div> <div class="section group white"> <div class="section group homeAreaIcons contentContainerIcons" text-align="center"> <div class="row equalize-row"> <div class="col-md-4 col-sm-6 equalize"> <div class="thumbnail"> <a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/sampling_landing.html"><img class="img-responsive" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_sampling_new_blue.png" /></a> <div class="caption"> <h3><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/sampling_landing.html">Sampling</a></h3> <p>Accelerate review collection for product launches and your product portfolio.</p> </div> </div> </div> <div class="col-md-4 col-sm-6 equalize"> <div class="thumbnail"> <a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/visual_content_landing.html"><img class="img-responsive" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_curations_new_blue.png" /></a> <div class="caption"> <h3><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/visual_content_landing.html">Social Commerce</a></h3> <p>Use social media content to deliver more engaging consumer experiences.</p> </div> </div> </div> <div class="col-md-4 col-sm-6 equalize"> <div class="thumbnail"> <a href="https://knowledge.bazaarvoice.com/wp-content/partnerintegrations/en_US/Home.html"><img class="img-responsive" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_partner_integrations_blue.png" /></a> <div class="caption"> <h3><a href="https://knowledge.bazaarvoice.com/wp-content/partnerintegrations/en_US/Home.html">Integrations</a></h3> <p>Use Bazaarvoice in your eCommerce and CRM integrations.</p> </div> </div> </div> </div> </div> </div> <div> <div class="section group gray"> <div class="section group homeArea contentContainer" text-align="center"> <div class="col-md-8 col-sm-8 col-md-offset-1"> <h2>Access Bazaarvoice</h2> <p>Sign in to the <a href="https://portal.bazaarvoice.com" target="_blank">Bazaarvoice Portal</a> <img class="homepage-img" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/external-link.svg" /> to access your Bazaarvoice solutions and tools, view insights and reports, and manage users and accounts. <ul> <li>Get help <a href="https://knowledge.bazaarvoice.com/wp-content/bvconsole/en_US/get_started.html#log-on">signing in to Portal</a>.</li> <li>Learn how and when to use the <a href="https://knowledge.bazaarvoice.com/wp-content/conversations/en_US/Learn/workbench_overview.html">Bazaarvoice Workbench</a>.</li></ul> </p> </div> <div class="col-md-3 col-sm-3 hidden-xs homeAreaIcons"><img width="150" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_portal_new_blue.png" class="img-responsive" title="Log in" /></div> </div> </div> </div> <div> <div class="section group white"> <div class="section group homeArea contentContainer" text-align="center"> <div class="col-md-5 col-sm-5 col-md-offset-1 hidden-xs homeAreaIcons text-center"><img width="150" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_dev_api_new_blue.png" class="img-responsive" title="Developer resources" /></div> <div class="col-md-7 col-sm-7"> <h2>Developers</h2> <p>Go to the <a href="https://developer.bazaarvoice.com/" target="_blank">Bazaarvoice Developer Center</a> <img src="https://knowledge.bazaarvoice.com/wp-content/assets/images/external-link.svg" /> to access APIs, SDKs, and forums designed to assist developers working on Bazaarvoice implementations.</p> <p>For information about managing and requesting API keys, read <a href="https://developer.bazaarvoice.com/conversations-api/api-key-processes/api-key-management" target="_blank">API key management</a> <img src="https://knowledge.bazaarvoice.com/wp-content/assets/images/external-link.svg" />.</p> </div> </div> </div> </div> <div class="section group gray"> <div class="section group homeArea contentContainer" text-align="center"> <div class="col-md-8 col-sm-8 col-md-offset-1"> <h2>Partners</h2> <p>Work with us to syndicate authentic content to better serve shoppers, expand your offerings, and grow your customer base.</p> <p>Learn more about our <a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/content-collection-partner.html">content collection partner program</a>.</p> </div> <div class="col-md-3 col-sm-3 hidden-xs homeAreaIcons"><img width="150" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/partners.png" class="img-responsive" title="Partner program" /></div> </div> </div> <div class="section group white"> <div class="section group homeArea contentContainer" text-align="center"> <div class="col-md-4 col-sm-4 col-md-offset-1 hidden-xs homeAreaIcons text-center"><img width="150" src="https://knowledge.bazaarvoice.com/wp-content/assets/images/icons/RIP_tech_support_new_blue.png" class="img-responsive" title="Support" /></div> <div class="col-md-7 col-sm-7"> <h2>Support</h2> <p>Select your Bazaarvoice solution to find out how to request support:</p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/Contacting_support.html">Ratings &amp; Reviews</a> | <a href="https://knowledge.bazaarvoice.com/wp-content/Connections/en_US/Topics/connections_support.html">Connections</a> | <a href="https://knowledge.bazaarvoice.com/wp-content/BA-sampling/en_US/sampling_support.html">Sampling</a> | <a href="https://knowledge.bazaarvoice.com/wp-content/partnerintegrations/en_US/partnerintegrations_support.html">Integrations</a></p> </div> </div> </div> </div></div> </div> </div> <footer 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</p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/Connections/en_US/Home.html">Connections</a> </p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/sampling_landing.html">Sampling</a> </p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/partnerintegrations/en_US/Home.html">Integrations</a> </p> </div> <div class="col-md-3 col-sm-6"> <h1 class="footer-heading">More resources</h1> <p><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/browser-support-policy.html">Browser support policy</a> </p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/cookies.html">Cookies</a> </p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/distribute-only.html">Distribute-only syndication</a> </p> <p><a href="https://knowledge.bazaarvoice.com/wp-content/knowledge/en_US/gdpr_rights_of_the_data_subject.html">Consumer privacy rights</a> </p> <p><a 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