アカウントを更新またはアップグレードする方法

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400;">メンバーシップ・プランのアップグレードが必要となるかもしれません。</span></a><span style="font-weight: 400;">アップグレードにより、追加の機能や便利なツールにアクセスすることができます。 Vimeo プランの詳細については、</span>「<a href="https://help.vimeo.com/hc/ja/articles/12425432033937" target="_self" rel="undefined">Vimeo プランの比較</a>」を参照してください<strong>。</strong></p> <p><span style="font-weight: 400;">スムーズにサービスが提供されるよう、Vimeo のサブスクリプションの周期（年次または月次）はデフォルトで自動更新されます。以下では、サブスクリプションの更新とアップグレードの仕組みに関するよくある質問にお答えします。</span></p> <p><span style="font-weight: 400;">この記事では、以下について説明します。 </span></p> <ul> <li><a href="#h_01EZFNGAPVVYEF0BFN8P9S4M13" target="_self"><span style="font-weight: 400;">サブスクリプションの更新について </span></a></li> <li><a href="#h_01GJJR0B7906DZ3D23S1Y1MQCX" target="_self"><span style="font-weight: 400;">より高いメンバーシップ・プランにアップグレードする方法</span></a></li> <li><a href="#h_01GJJR0J8JZVM0FH65K3F68F4H" target="_self"><span style="font-weight: 400;">より低いメンバーシップ・プランへのダウングレードをスケジュールする方法</span></a></li> <li><a href="#h_01GJJR0THN0Z0SP196BW530W6K" target="_self"><span style="font-weight: 400;">アクティブなメンバーシップをアップグレードするためのクレジット</span></a></li> </ul> <h3 id="h_01EZFNGAPVVYEF0BFN8P9S4M13">サブスクリプションは自動的に更新されますか？</h3> <p><span style="font-weight: 400;">デフォルトでは、<span style="font-weight: 400;">自動更新を更新日以前にキャンセルしない限り</span>、<a href="https://vimeo.com/settings/billing" target="_blank" rel="noopener noreferrer">お支払い設定ページ</a>に記載されている更新日にメンバーシップは自動更新されます。</span></p> <p><span style="font-weight: 400;">自動更新を無効にする方法については、「<a href="https://help.vimeo.com/hc/ja/articles/12425461230737" target="_blank" rel="noopener noreferrer">Vimeoサブスクリプションプランの自動更新を無効にする方法は？</a>」を参照してください。</span></p> <p><span style="font-weight: 400;">お客様の意図しないタイミングでサブスクリプションが自動更新された場合は、お支払い請求費から <strong>30 日以内</strong>（年間プランの場合）または <strong>5 日以内</strong>（月間プランの場合）である限り、払い戻しをリクエストすることができます。</span></p> <p><span style="font-weight: 400;">サブスクリプションのキャンセルをご希望の場合は、</span>「<a href="https://help.vimeo.com/hc/ja/articles/12425433330577" target="_blank" rel="noopener">サブスクリプションをキャンセルする</a>」を参照してください<span style="font-weight: 400;">。</span></p> <h3 id="h_01GJJR0B7906DZ3D23S1Y1MQCX">より高いメンバーシップ会員にアップグレードすることはできますか?</h3> <p><a href="https://vimeo.com/upgrade" target="_blank" rel="noopener noreferrer">アップグレードのページ</a><span style="font-weight: 400;">から、高いメンバーシップにアップグレードすることができます</span><span style="font-weight: 400;">。</span>「 <a href="https://help.vimeo.com/hc/ja/articles/12425432033937" target="_blank" rel="noopener">Vimeo プランの比較</a>」で<span style="font-weight: 400;">各プランの特徴や機能を比較してください</span><strong>。</strong></p> <h3 id="h_01GJJR0J8JZVM0FH65K3F68F4H">Vimeo プランをより低いメンバーシップにダウングレードすることはできますか?</h3> <p><span style="font-weight: 400;">現在のサブスクリプションプランよりも低い有料サービスにシームレスな切り替えを行うため、ダウングレードをスケジュールすることができます。</span></p> <p><span style="font-weight: 400;">詳細については</span>、「<a href="https://help.vimeo.com/hc/ja/articles/12425416895249" target="_blank" rel="noopener">サブスクリプションをダウングレードする</a><span style="font-weight: 400;">」</span>を参照してください。</p> <h3 id="h_01GJJR0THN0Z0SP196BW530W6K">より高いメンバーシップにアップグレードした場合、以前購入したアクティブなプランからクレジットは付与されますか？</h3> <p><span style="font-weight: 400;">上位のサブスクリプションレベルにアップグレードすると、購入額が自動的に日割り計算されます。</span></p> <p><span style="font-weight: 400;">例：年間プランの途中の時点で</span><a href="https://help.vimeo.com/hc/ja/articles/12425416126353" target="_blank" rel="noopener"> Standard </a>から<a href="https://help.vimeo.com/hc/ja/articles/12425416051601" target="_blank" rel="noopener"> Advanced </a>への<span style="font-weight: 400;">プランのアップグレードを希望する</span><span style="font-weight: 400;">場合、Standard のサブスクリプション登録にすでにお支払い頂いた金額の残りの分は Advanced のサブスクリプションのお支払いに適用されます。</span></p> <p><span style="font-weight: 400;">この場合、アカウントがアップグレードされた日から 1 年間の Advanced メンバーシップ登録となります。</span></p></div> </div> </section> <footer> <div class="article-footer"> </div> <div style="color:green; padding-bottom: 50px;" class="downvote-success-message"> </div> <div class="article-votes"> <span class="article-votes-question" 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アカウントを更新またはアップグレードする方法 – ヘルプセンター