<!doctype html> <html> <head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="ajs-local-base-url" content="https://jira-p-us.refined.site"> <meta name="ajs-host-base-url" content=""> <meta name="ajs-locale" content="en_US"> <meta name="ajs-atlassian-jwt-token" content=""> <meta name="ajs-commit-sha" content="dev"> <meta name="ajs-base-url" content="https://uconn.atlassian.net"> <meta name="csrf-token" content="UzAcWElK-u01_CXSfdx6VIIIJJP6RDyNFOFM"> <meta name="kb-show-article-link" content="false"> <meta name="kb-article-width" content="default"> <meta name="show-assignee-field" content="false"> <meta name="cookie-latest-version" content="1">  <script type="text/javascript" nonce="sLTB3324gz8xAmYvSItU9Yg3rFZy2RRz"> window.cdnHost = 'https://static-us.dg.refined.site'; </script> <link rel="preload" as="image" href="/images/00c4c172-bc74-4040-bbb4-5820820e8ddc">  <link rel="stylesheet" href="//aui-cdn.atlassian.com/aui-adg/5.10.1/css/aui.min.css" media="all"> <link rel="stylesheet" href="//aui-cdn.atlassian.com/aui-adg/5.10.1/css/aui-iconfonts.min.css" media="all"> <link rel="stylesheet" href="//aui-cdn.atlassian.com/aui-adg/5.10.1/css/aui-experimental.min.css" type="text/css"/> <link rel="icon" sizes="128x128" type="image/png" href="/images/e5727b65-734c-4a99-b5ed-3c7d3afa8d5f"/> <link rel="apple-touch-icon" sizes="180x180" href="//static.refinedwiki.com/refinedsites-for-cloud/images/refined-apple-180.png"/> <link rel="apple-touch-icon" sizes="152x152" href="//static.refinedwiki.com/refinedsites-for-cloud/images/refined-apple-180.png"/> <link rel="apple-touch-icon" sizes="167x167" href="//static.refinedwiki.com/refinedsites-for-cloud/images/refined-apple-180.png"/> <link rel="apple-touch-icon-precomposed" href="//static.refinedwiki.com/refinedsites-for-cloud/images/refined-apple-180.png"/> <link rel="preconnect" href="https://static.refinedwiki.com" crossorigin> <link href="https://static-us.dg.refined.site/gen/css/roboto-condensed.cfedc8473d715da304c3.css" type="text/css" rel="stylesheet"> <link href="https://static-us.dg.refined.site/gen/css/poppins.1222cf230e5c945b6ed7.css" type="text/css" rel="stylesheet"> <link href="https://static-us.dg.refined.site/gen/css/cormorant.3ef189468531e1d2181b.css" type="text/css" rel="stylesheet"> <link href="https://static-us.dg.refined.site/gen/css/playfair-display.f483c4cf7ec13d2c8299.css" type="text/css" rel="stylesheet"> <link href="https://static-us.dg.refined.site/gen/css/ibm-plex-mono.95f721d3c7cefef94cfc.css" type="text/css" rel="stylesheet"> <link rel="stylesheet" href="https://static-us.dg.refined.site/gen/css/jquery.minicolors.cb15836cccc78cad2f2e.css" type="text/css"/> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link href="//cdn.jsdelivr.net/npm/featherlight@1.7.7/release/featherlight.min.css" type="text/css" rel="stylesheet" /> <link rel="stylesheet" href="https://static-us.dg.refined.site/gen/css/site.e270f0f4d881de5ec5f0.css" type="text/css" media="all"> <style>/*========== homepage title ==========*/ .rw_search_module_container h2.rw_item_primary_text{ margin-bottom: 20px!important; } /*========== hide top nav ==========*/ #rw_navigation_menu{ display:none!important; } /*========== footer links ==========*/ #footer_content .rw_module_body ul{ display: flex!important; } /*========== footer BG color ==========*/ #footer_content{ background-color: #000e2f; } /*========== default footer links for mobile ==========*/ @media screen and (max-width: 500px){ #footer_content .rw_module_body ul{ display: block!important; } } #footer_content .rw_module_body ul li{ padding-left:20px; } #footer_content .rw_module_body ul li::marker{ color: rgba(0,0,0, 0.0); } #footer_content .rw_module_body ul li{ color:#ffffff; } #footer_content .rw_module_body ul li a{ color:#ffffff; } /*========== increase logo ==========*/ .rw_logo img[data-v-83d4f2de]{ max-width: 16rem; } /*========== default logo size for mobile ==========*/ @media screen and (max-width: 500px){ .rw_logo img[data-v-83d4f2de] { max-width: 100%!important; } } /*========== darken background of support topics ==========*/ .rw_item.rw_image_mode .rw_item_content { background-color: rgba(0,0,0,.8)!important; } /*========== support topics header - homepage ==========*/ #rw_customer_portal .rw_module .rw_module_title h3 { font-size: 2rem; margin-top: 30px; } /*========== article titles ==========*/ .rw_confluence_page .header_top h1.title{ font-size: 3rem!important; line-height: 1.15!important; } /*========== alert boxes color change ==========*/ .ext_ui_alert.el-alert.el-alert--success { border-color: #d7ffd8; background-color: #f0fff1; } .ext_ui_alert.el-alert.el-alert--warning { border-color: #eee2bf; background-color: #fffbed; } .ext_ui_alert.el-alert.el-alert--info { border-color: #aec3e2; background-color: #DEEBFF; } /*========== hide articles from search results ==========*/ .search_result_category.knowledgeBase { display: none; } /*==========text and line spacing on homepage ==========*/ .rw_formatting_item>.rw_cell h2.rw_item_primary_text { margin-top: -5px; font-size: 20px; line-height:25px; } .rw_formatting_item>.rw_cell .rw_item_secondary_text{ font-size: 14px; margin-top: 2px; color: #747474!important; } </style>  <script crossorigin src="https://cdn.jsdelivr.net/npm/keen-tracking@4"></script> <script type="text/javascript" nonce="sLTB3324gz8xAmYvSItU9Yg3rFZy2RRz"> // Configure a client instance let client; if (!client) { //Keen IO RefinedTheme for JSD Cloud client = new Keen({ projectId: '5992aa6ac9e77c0001a20ae3', writeKey: '9C8DA57A7A6BB35C95FE484F1D8D87B3CEB1CDB60DBF6F00BE4C1F0076BB6EA82C3D6495C701E45B7B4BC2A560079220588D87017F40743DBF2CE3B238D9D980DB65062546682F50DDB82B3901C8B2818665E329EAE4CED403661A7382176965' }); window.isProduction = true; } // We put the client on the global scope to make sure we can send events from anywhere window.keenClient = client; client.defaultData = { adminUser: 'false', customerId: '4924', loggedIn: 'false', uniqueKey: '857ffa65368900f0928fc1450b0d4beb9f19b43cfdaf020ec5274070cd3f16c15d8e20952b5010299f013910ecbd671f0dca0ab60bc665e475277ab9456be6e3', siteId: '2536', ipAddress: '318f74c8dae56a51c6042a3c892d9d33', userAgent: '${keen.user_agent}', continent: 'AS', country: 'SG', realm: 'US', } client.siteConfig = { hasCustomCss: 'true', hasCustomHtml: 'false', nrSpaces: '9', nrPortals: '1', } /** * Creates an event and appends our data to it. You can use the key unique containing either client or user to make properties that are unique to each user or client. * (For example if you want to uniquely identify a space key globally, pass it in as <code>event.unique.client</code>) * @param eventName The name of the event, for example pageviews * @param event Any event data that should be submitted. * @private */ client._rwAddEvent = function(eventName, event) { try { event = { ...client.defaultData, ...event }; event.siteConfig = client.siteConfig; const keen = event.keen || {}; const addons = keen && keen.addons || []; addons.push({ 'name': 'keen:ua_parser', 'input': { 'ua_string': 'userAgent' }, 'output': 'parsedUserAgent' }); keen.addons = addons; event.keen = keen; client.recordEvent(eventName, event); } catch (error) { console.error('Error recording Keen event:', error); } }; </script> </head> <body> <script src="https://browser.sentry-cdn.com/8.43.0/bundle.min.js"></script> <script nonce="sLTB3324gz8xAmYvSItU9Yg3rFZy2RRz"> function _getTrace(data) { try { return data.exception.values[0].stacktrace.frames; } catch { return null; } } function _isHTMLModule(data) { const trace = _getTrace(data); return trace && trace[trace.length-1].function === 'DOMEval'; } function _isLookAndFeelCustomHtml(data) { const trace = _getTrace(data); return trace && trace[0].function === '?' && data.breadcrumbs == undefined; } // Initialize Sentry Sentry.init({ dsn: 'https://6717174f5c2c44ea8373165aeef8f000@sentry.io/199572', release: 'dev', environment: 'production', tracesSampleRate: 0.1, // Adjust sampling rate (0.1 = 10% of requests) initialScope: { tags: { realm: 'US', customerId: '4924', baseUrl: '', }, }, beforeSend(event) { // Add custom tag for specific errors if (_isHTMLModule(event) || _isLookAndFeelCustomHtml(event)) { event.tags = event.tags || {}; event.tags.custom = true; } return event; }, }); </script> <script src="https://static-us.dg.refined.site/gen/js/vendor-bundle.4aacbc43d82e1fcde9e4.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/aui/7.9.11/aui/js/aui.min.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/aui/7.9.11/aui/js/aui-soy.min.js"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/aui/7.9.11/aui/js/aui-experimental.min.js"></script> <script nonce="sLTB3324gz8xAmYvSItU9Yg3rFZy2RRz"> window.contextPath = ''; </script> <script src="https://static-us.dg.refined.site/gen/js/translations_en_US.7f8d17d709d3a83809b8.js"></script> <script src="https://static-us.dg.refined.site/gen/js/soy-bundle.6191a769ea6d253c3ba6.js"></script> <script src="https://static-us.dg.refined.site/gen/js/site-bundle.e212870e6fc45838cecc.js"></script> <script nonce="sLTB3324gz8xAmYvSItU9Yg3rFZy2RRz"> window.dataLayer = window.dataLayer || []; window.gaTrackingCode = 'G-MQS2QMG6GQ'; function gtag(){dataLayer.push(arguments);} </script> </body> </html><div id="rw_customer_portal" data-refined-theme-version="Cloud-version" data-jira-service-desk-version="3.3" />

CINXE.COM