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flex"><div class="jsx-a49d9ef8a9865a27 w-61 sticky top-8 ml-7 max-w-61 self-start max-lg:hidden mt-16"><div class="jsx-27f84a20f81f6ce9 table-of-contents max-h-[calc(100vh-96px)] overflow-y-auto rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Table of contents</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="rotate(180)" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none border-body-toc-active-border px-4"><a id="#h_122be7b524" href="#h_122be7b524" data-testid="toc-link-0" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color"></a></section><section data-testid="toc-section-1" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_d046874380" href="#h_d046874380" data-testid="toc-link-1" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-2" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_5a5880a752" href="#h_5a5880a752" data-testid="toc-link-2" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-3" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_ef9b3a6325" href="#h_ef9b3a6325" data-testid="toc-link-3" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-4" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_1d7daf72a2" href="#h_1d7daf72a2" data-testid="toc-link-4" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-5" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_00555e237e" href="#h_00555e237e" data-testid="toc-link-5" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-6" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_c7d53a291e" href="#h_c7d53a291e" data-testid="toc-link-6" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-7" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_189b7750c1" href="#h_189b7750c1" data-testid="toc-link-7" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section></div></div></div><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="http://support.reviews.io/en/collections/9162978-collection" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Collection</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="http://support.reviews.io/en/collections/9163019-product-catalogue" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-1">Product Catalogue</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Product Review Setup</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Product Review Setup</header><div class="text-md font-normal leading-normal text-body-secondary-color"><p>How to link your product feed to REVIEWS.io to collect product reviews.</p></div></div><div class="avatar"><div class="avatar__photo"><img width="24" height="24" src="https://static.intercomassets.com/avatars/3669480/square_128/31F0631C-A660-4037-9198-1E51657D48DA-1721313503.jpg" alt="Mollie Herbert avatar" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9"/></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Mollie Herbert</span></div> Updated over 4 months ago</span></div></div></div></div><div class="jsx-ef86202475c6562f flex-col"><div class="jsx-ef86202475c6562f mb-7 ml-0 text-md max-messenger:mb-6 lg:hidden"><div class="jsx-27f84a20f81f6ce9 table-of-contents max-h-[calc(100vh-96px)] overflow-y-auto rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border border-b-0"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Table of contents</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 hidden my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none border-body-toc-active-border px-4"><a id="#h_122be7b524" href="#h_122be7b524" data-testid="toc-link-0" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color"></a></section><section data-testid="toc-section-1" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_d046874380" href="#h_d046874380" data-testid="toc-link-1" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-2" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_5a5880a752" href="#h_5a5880a752" data-testid="toc-link-2" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-3" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_ef9b3a6325" href="#h_ef9b3a6325" data-testid="toc-link-3" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-4" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_1d7daf72a2" href="#h_1d7daf72a2" data-testid="toc-link-4" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-5" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_00555e237e" href="#h_00555e237e" data-testid="toc-link-5" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-6" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_c7d53a291e" href="#h_c7d53a291e" data-testid="toc-link-6" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-7" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_189b7750c1" href="#h_189b7750c1" data-testid="toc-link-7" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section></div></div></div><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-callout" style="background-color:#e3e7fa80;border-color:#334bfa33"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To set up product reviews correctly you'll need to integrate your product catalogue with your <a href="http://Reviews.io" rel="nofollow noopener noreferrer" target="_blank">REVIEWS.io</a> account through one of our integration methods.</p></div></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-video"><iframe src="https://fast.wistia.net/embed/iframe/uwdwrx4aqk" frameborder="0" allowfullscreen="allowfullscreen"></iframe></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_122be7b524">Requirements</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>猸愶笍 This is available on <b>ALL</b> plans</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_d046874380">Navigation</h1></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Log into your REVIEWS.io dash</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Head to <b>Collection >> Product Catalogue 馃泹</b></p></div></li></ul></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/357355334/30d110dc7e9fe09b2c93c28e/Screen+Shot+2021-07-01+at+11.27.22+am.png?expires=1732623300&signature=12f7f5321cff1fe7bb8dc2871c9c77014e8bf84ec796208cdc6417275ea1b2e7&req=dyUgFcx7noJbFb4f3HP0gHz7wO7%2Fd39BMIZlteuYv0huDHYNPhlws0MFzCTl%0Ag6iUEd746F0jvr%2BRsw%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/357355334/30d110dc7e9fe09b2c93c28e/Screen+Shot+2021-07-01+at+11.27.22+am.png?expires=1732623300&signature=12f7f5321cff1fe7bb8dc2871c9c77014e8bf84ec796208cdc6417275ea1b2e7&req=dyUgFcx7noJbFb4f3HP0gHz7wO7%2Fd39BMIZlteuYv0huDHYNPhlws0MFzCTl%0Ag6iUEd746F0jvr%2BRsw%3D%3D%0A"/></a></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_5a5880a752">Instructions</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You can connect your product feed using one of the below methods:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Integrate with custom eCommerce platform feed URL, or</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Integrate manually via CSV or manual upload.</p></div></li></ul></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_ef9b3a6325">1锔忊儯 Integrate with custom eCommerce platform feed URL</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Provided you are using an E-Commerce platform we integrate with, you may integrate your store via the integrations page <a href="https://dash.reviews.io/collection/methods" rel="nofollow noopener noreferrer" target="_blank">here</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Once you have done so, it can take up to 24 hours to sync to REVIEWS.io.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_1d7daf72a2">2锔忊儯 Integrate manually via CSV or manual upload</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To add a product feed via CSV, click <a href="https://dash.reviews.io/products/setup" rel="nofollow noopener noreferrer" target="_blank">Setup Product Feed</a>.</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/357355495/bc3a9640adc1c9d55450f63e/Screen+Shot+2021-07-01+at+11.28.21+am.png?expires=1732623300&signature=e502da9368446b5b33c835ba06f356ce6de67e368a02d1204a479ef9dbd19a35&req=dyUgFcx7mYhaFb4f3HP0gAFeWhsOeyb3OSjEpHLkWqhrzzzjE%2B3egA%2BuhH56%0AlYcxZM9PSXeRh0F65Q%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/357355495/bc3a9640adc1c9d55450f63e/Screen+Shot+2021-07-01+at+11.28.21+am.png?expires=1732623300&signature=e502da9368446b5b33c835ba06f356ce6de67e368a02d1204a479ef9dbd19a35&req=dyUgFcx7mYhaFb4f3HP0gAFeWhsOeyb3OSjEpHLkWqhrzzzjE%2B3egA%2BuhH56%0AlYcxZM9PSXeRh0F65Q%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Product Feeds can be added to populate your REVIEWS.io product catalogue. Product Feeds are re-downloaded every 24 hours to keep your product catalogue up to date.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Your Product Feed should be a CSV or XML file containing at least the following fields:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Product ID / SKU</b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Product Name</b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Product Image URL </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Product Page URL</b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This can be the same feed you upload to Google Shopping.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>It is recommended you also include <b><i>GTIN</i></b> and <b><i>MPN </i></b>columns to get your product reviews in Google Shopping.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You may use product reviews to collect reviews for other entities such as courses or apartments, to do this you will need to create a product feed in the same way.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To add your feed URL, simply indicate it in the below box and click <b><i>Add New Feed</i></b></p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/357355729/70030667534149804039bf48/Screen+Shot+2021-07-01+at+11.29.56+am.png?expires=1732623300&signature=117fbff503952e220b4f60cea7a0ce8d403741c6cc6edfbe0f2bfb72ee4acfb2&req=dyUgFcx7moNWFb4f3HP0gOmsYLxvqamPEUKJz%2FscSBX%2BiiqmJl7Aeii7tkVF%0AFOHrlNfKlGkbC8Qc%2BQ%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/357355729/70030667534149804039bf48/Screen+Shot+2021-07-01+at+11.29.56+am.png?expires=1732623300&signature=117fbff503952e220b4f60cea7a0ce8d403741c6cc6edfbe0f2bfb72ee4acfb2&req=dyUgFcx7moNWFb4f3HP0gOmsYLxvqamPEUKJz%2FscSBX%2BiiqmJl7Aeii7tkVF%0AFOHrlNfKlGkbC8Qc%2BQ%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>For an in-depth guide to doing so, please see <a href="https://support.reviews.io/en/articles/9185020-custom-product-catalogue" rel="nofollow noopener noreferrer" target="_blank">here</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_00555e237e">Add Products manually</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Back on the <b><a href="https://dash.reviews.io/products/list" rel="nofollow noopener noreferrer" target="_blank">Product Catalogue</a></b> screen, click Add Product 馃憞</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/357355823/7523be932b19469082f91663/Screen+Shot+2021-07-01+at+11.30.25+am.png?expires=1732623300&signature=6bad6ae1104d8285dd229a978cb6bc296ba786bcd8ee8a4899efe610839e8ef8&req=dyUgFcx7lYNcFb4f3HP0gOPrhkNnBaaRb7CqB6PY6v%2FDTgp3EC7F3b2gksqa%0AFo0fRH2kYy3fOEX2wA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/357355823/7523be932b19469082f91663/Screen+Shot+2021-07-01+at+11.30.25+am.png?expires=1732623300&signature=6bad6ae1104d8285dd229a978cb6bc296ba786bcd8ee8a4899efe610839e8ef8&req=dyUgFcx7lYNcFb4f3HP0gOPrhkNnBaaRb7CqB6PY6v%2FDTgp3EC7F3b2gksqa%0AFo0fRH2kYy3fOEX2wA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Fill in the product details in the pop-up.</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/357355866/5a34de72d2eb4fc47054a868/Screen+Shot+2021-07-01+at+11.30.42+am.png?expires=1732623300&signature=ce94dfaeb5436a48fecdfdb95904845a413a0086fb6d9da12bf635a981d69e23&req=dyUgFcx7lYdZFb4f3HP0gAXnJBe2iL5wnr2toss5zpewfjcgU7l307kBh4LK%0AtzAotETJqsepGnt9%2BA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/357355866/5a34de72d2eb4fc47054a868/Screen+Shot+2021-07-01+at+11.30.42+am.png?expires=1732623300&signature=ce94dfaeb5436a48fecdfdb95904845a413a0086fb6d9da12bf635a981d69e23&req=dyUgFcx7lYdZFb4f3HP0gAXnJBe2iL5wnr2toss5zpewfjcgU7l307kBh4LK%0AtzAotETJqsepGnt9%2BA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Your product will then appear in your product feed 馃帀</p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_c7d53a291e">Product Catalogue</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Once you have used one of the above methods to add your product catalogue, the product feed will now populate with your products, from most reviews to least 馃憞</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/519634706/6f90d7cce1a0e5ed46f52c31/Product+catalogue.png?expires=1732623300&signature=f06fbe4e04f70fc173edecb42bc6ef4373de2e331273a6f4c6f76f0f8ee9d4b0&req=cSEuEMp6moFZFb4f3HP0gOQZhMaQL4d7Sl2NIDIRCTulYYu5eVassCgUNy3J%0A%2B7pDrkKuDebX944OnA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/519634706/6f90d7cce1a0e5ed46f52c31/Product+catalogue.png?expires=1732623300&signature=f06fbe4e04f70fc173edecb42bc6ef4373de2e331273a6f4c6f76f0f8ee9d4b0&req=cSEuEMp6moFZFb4f3HP0gOQZhMaQL4d7Sl2NIDIRCTulYYu5eVassCgUNy3J%0A%2B7pDrkKuDebX944OnA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>By selecting the [View Reviews] button, you will be directed to your timeline, where you will be able to view all the reviews collected under specific products.</p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/519636935/1d432160c7bffed668cadb60/View+Reviews.png?expires=1732623300&signature=2ddfdc21c0d4bffa29bdcafc6f84e2739150c23114721b2c1762d085accd40ba&req=cSEuEMp4lIJaFb4f3HP0gArvUJDWvexqtRR9iHJSGIbwtvhIrY%2Bbaw7Fe%2Fqv%0AqVBCc44KNQ5cLiR%2Bpg%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/519636935/1d432160c7bffed668cadb60/View+Reviews.png?expires=1732623300&signature=2ddfdc21c0d4bffa29bdcafc6f84e2739150c23114721b2c1762d085accd40ba&req=cSEuEMp4lIJaFb4f3HP0gArvUJDWvexqtRR9iHJSGIbwtvhIrY%2Bbaw7Fe%2Fqv%0AqVBCc44KNQ5cLiR%2Bpg%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you select the 3 dots next to your product under the [Action] column, you will see more amazing settings to help you through your review journey. First, you will see:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>[Move Reviews to Another Product] </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This feature will allow you to move all the reviews assigned under a specific product SKU to a new SKU.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>[Don鈥檛 Collect Reviews of this Product]</b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This feature will allow you to temporarily stop review collection for specific products and restart collection anytime you wish.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>[Edit Product]</b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This feature allows you to manually edit any product's Name, SKU, Product URL, Image URL, GTIN, and MPN. However, please note that if you are looking to update this information and have one of our common e-commerce integrations, please ensure to update these identifiers in your store product catalogue as well.</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://reviewsio-01c88defca5a.intercom-attachments-7.com/i/o/465834376/071453219ab046a355249241/bZMQ_OgRS3BRtzkb4jCxuXviWCFTepgl-VXFLhXWnSwTCpI-caMYR9__tgQP6iOcaU0ADSF7D0Yrx5GRONyhvGirrBgwE09vIX6ZH0luhCYORuTO4KeSJzotZlMMJi0MhOx67uYN?expires=1732623300&signature=db33832fb31892fc3a879dcc209aa420c1b151d2c88390c3e9fadd7581dc7fb5&req=cCYiHsp6noZZFb4f3HP0gMQoEiITOddP2qhbAJmXVUw4If42XJwYgrSfaZdC%0ARglsM9LGtChDIZKSWA%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://reviewsio-01c88defca5a.intercom-attachments-7.com/i/o/465834376/071453219ab046a355249241/bZMQ_OgRS3BRtzkb4jCxuXviWCFTepgl-VXFLhXWnSwTCpI-caMYR9__tgQP6iOcaU0ADSF7D0Yrx5GRONyhvGirrBgwE09vIX6ZH0luhCYORuTO4KeSJzotZlMMJi0MhOx67uYN?expires=1732623300&signature=db33832fb31892fc3a879dcc209aa420c1b151d2c88390c3e9fadd7581dc7fb5&req=cCYiHsp6noZZFb4f3HP0gMQoEiITOddP2qhbAJmXVUw4If42XJwYgrSfaZdC%0ARglsM9LGtChDIZKSWA%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>And finally, at the bottom of the page, you have:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>[Export Catalogue] </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This button will download your product catalogue data as a .CSV, including an overall rating & total number of reviews.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>[Refresh Review Statistics] </b></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This button will allow you to refresh your review stats for your product catalogue only.</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/519637474/638268109cfb2f5e63c7d29b/Export+-+statistics.png?expires=1732623300&signature=6ce09c768d8973f0c5d3c82914bd08d02252a03f68bfe4ee84acc87db65044fb&req=cSEuEMp5mYZbFb4f3HP0gI3OKpmZxPYeQqNSoEwFY6zcosO7oBlXep7jTM0S%0ASjkkxZ%2F0NOIsR0lkdQ%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/519637474/638268109cfb2f5e63c7d29b/Export+-+statistics.png?expires=1732623300&signature=6ce09c768d8973f0c5d3c82914bd08d02252a03f68bfe4ee84acc87db65044fb&req=cSEuEMp5mYZbFb4f3HP0gI3OKpmZxPYeQqNSoEwFY6zcosO7oBlXep7jTM0S%0ASjkkxZ%2F0NOIsR0lkdQ%3D%3D%0A"/></a></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://www.reviews.io/front/demo?utm_source=supportarticle&utm_medium=banner" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/468337567/948942b52e3b489c497b2572/The+best+way+to+understand+the+power+of+REVIEWS.io+is+to+see+it+for+yourself.+%281%29.png?expires=1732623300&signature=ef864235634d1f04bd3892ea2dc4c990199d3a6499a15792c3c8b2033c0228ca&req=cCYvFcp5mIdYFb4f3HP0gF2qWdls9yPu5a%2BZuNy7mIu0fCZkISdS9BactswG%0AtlSuZkmEDDFRsCXzjw%3D%3D%0A"/></a></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-center"><h1 id="h_189b7750c1">FAQ</h1></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_cb28fa78aa">Should I add multiple feeds to REVIEWS.io? (E.g Google Shopping + Shopify).</h2></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, we suggest removing the product from the feed source for it to be removed from your catalogue, however, you can use the MENU >> DO NOT COLLECT REVIEWS FOR THIS PRODUCT to not collect reviews for this product.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_517477c79e">Can I delete products from within the product catalogue page? </h2></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>We do not recommend doing so. Only one feed is necessary, and provided it has the requirements for Google Shopping, your stars will populate.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_a34b2dcae7">Do all of my SKUs need to be unique? </h2></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Absolutely, this is vital for when you publish your reviews back onsite so that the reviews display on the appropriate products. </p></div></details></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> 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Default","secondary":null},"componentStyle":{"card":{"type":"bordered","borderRadius":8}},"namedComponents":{"header":{"subheader":{"enabled":false,"style":{"backgroundColor":"#000000","fontColor":"#FFFFFF"}},"style":{"height":"245px","align":"start","justify":"end"}},"searchBar":{"style":{"width":"100%","borderRadius":10}},"footer":{"type":0}},"brand":{"colors":[],"websiteUrl":""}},"contentBlock":{"blockStyle":{"backgroundColor":"#ffffff","fontColor":"#1a1a1a","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"backgroundImageUrl":null},"buttonOptions":{"backgroundColor":"#334BFA","fontColor":"#ffffff","borderRadius":6},"isFullWidth":false}},"helpCenterName":"REVIEWS.IO","footerLogo":"https://downloads.intercomcdn.com/i/o/483674/66af4c989230709c0796e2d0/7d117de2d5a0420394174dc515b84d35.png","footerLogoHeight":"87","localisedInformation":{"contentBlock":{"locale":"en","title":"Content section title","withButton":false,"description":"","buttonTitle":"Button title","buttonUrl":""}}},"user":{"userId":"3e530446-ddd2-49ab-91ed-0cb45755bfe1","role":"visitor_role"},"articleContent":{"articleId":"9185027","author":{"avatar":"https://static.intercomassets.com/avatars/3669480/square_128/31F0631C-A660-4037-9198-1E51657D48DA-1721313503.jpg","name":"Mollie Herbert","first_name":"Mollie","avatar_shape":"circle"},"blocks":[{"type":"callout","content":[{"type":"paragraph","text":"To set up product reviews correctly you'll need to integrate your product catalogue with your \u003ca href=\"http://Reviews.io\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eREVIEWS.io\u003c/a\u003e account through one of our integration methods.","class":"no-margin"}],"style":{"backgroundColor":"#e3e7fa80","borderColor":"#334bfa33"}},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"video","provider":"wistia","id":"uwdwrx4aqk"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Requirements","idAttribute":"h_122be7b524"},{"type":"paragraph","text":"猸愶笍 This is available on \u003cb\u003eALL\u003c/b\u003e plans","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Navigation","idAttribute":"h_d046874380"},{"type":"unorderedNestedList","text":"- Log into your REVIEWS.io dash\n- Head to \u003cb\u003eCollection \u0026gt;\u0026gt; Product Catalogue 馃泹\u003c/b\u003e","items":[{"content":[{"type":"paragraph","text":"Log into your REVIEWS.io dash","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Head to \u003cb\u003eCollection \u0026gt;\u0026gt; Product Catalogue 馃泹\u003c/b\u003e","class":"no-margin"}]}]},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/357355334/30d110dc7e9fe09b2c93c28e/Screen+Shot+2021-07-01+at+11.27.22+am.png?expires=1732623300\u0026signature=12f7f5321cff1fe7bb8dc2871c9c77014e8bf84ec796208cdc6417275ea1b2e7\u0026req=dyUgFcx7noJbFb4f3HP0gHz7wO7%2Fd39BMIZlteuYv0huDHYNPhlws0MFzCTl%0Ag6iUEd746F0jvr%2BRsw%3D%3D%0A","align":"center"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Instructions","idAttribute":"h_5a5880a752"},{"type":"paragraph","text":"You can connect your product feed using one of the below methods:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"unorderedNestedList","text":"- Integrate with custom eCommerce platform feed URL, or\n- Integrate manually via CSV or manual upload.","items":[{"content":[{"type":"paragraph","text":"Integrate with custom eCommerce platform feed URL, or","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Integrate manually via CSV or manual upload.","class":"no-margin"}]}]},{"type":"subheading","text":"1锔忊儯 Integrate with custom eCommerce platform feed URL","idAttribute":"h_ef9b3a6325"},{"type":"paragraph","text":"Provided you are using an E-Commerce platform we integrate with, you may integrate your store via the integrations page \u003ca href=\"https://dash.reviews.io/collection/methods\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehere\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Once you have done so, it can take up to 24 hours to sync to REVIEWS.io.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"2锔忊儯 Integrate manually via CSV or manual upload","idAttribute":"h_1d7daf72a2"},{"type":"paragraph","text":"To add a product feed via CSV, click \u003ca href=\"https://dash.reviews.io/products/setup\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eSetup Product Feed\u003c/a\u003e.","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/357355495/bc3a9640adc1c9d55450f63e/Screen+Shot+2021-07-01+at+11.28.21+am.png?expires=1732623300\u0026signature=e502da9368446b5b33c835ba06f356ce6de67e368a02d1204a479ef9dbd19a35\u0026req=dyUgFcx7mYhaFb4f3HP0gAFeWhsOeyb3OSjEpHLkWqhrzzzjE%2B3egA%2BuhH56%0AlYcxZM9PSXeRh0F65Q%3D%3D%0A","align":"center"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Product Feeds can be added to populate your REVIEWS.io product catalogue. Product Feeds are re-downloaded every 24 hours to keep your product catalogue up to date.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Your Product Feed should be a CSV or XML file containing at least the following fields:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003eProduct ID / SKU\u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003eProduct Name\u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003eProduct Image URL \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003eProduct Page URL\u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This can be the same feed you upload to Google Shopping.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"It is recommended you also include \u003cb\u003e\u003ci\u003eGTIN\u003c/i\u003e\u003c/b\u003e and \u003cb\u003e\u003ci\u003eMPN \u003c/i\u003e\u003c/b\u003ecolumns to get your product reviews in Google Shopping.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"You may use product reviews to collect reviews for other entities such as courses or apartments, to do this you will need to create a product feed in the same way.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"To add your feed URL, simply indicate it in the below box and click \u003cb\u003e\u003ci\u003eAdd New Feed\u003c/i\u003e\u003c/b\u003e","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/357355729/70030667534149804039bf48/Screen+Shot+2021-07-01+at+11.29.56+am.png?expires=1732623300\u0026signature=117fbff503952e220b4f60cea7a0ce8d403741c6cc6edfbe0f2bfb72ee4acfb2\u0026req=dyUgFcx7moNWFb4f3HP0gOmsYLxvqamPEUKJz%2FscSBX%2BiiqmJl7Aeii7tkVF%0AFOHrlNfKlGkbC8Qc%2BQ%3D%3D%0A","align":"center"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"For an in-depth guide to doing so, please see \u003ca href=\"https://support.reviews.io/en/articles/9185020-custom-product-catalogue\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehere\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Add Products manually","idAttribute":"h_00555e237e"},{"type":"paragraph","text":"Back on the \u003cb\u003e\u003ca href=\"https://dash.reviews.io/products/list\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eProduct Catalogue\u003c/a\u003e\u003c/b\u003e screen, click Add Product 馃憞","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/357355823/7523be932b19469082f91663/Screen+Shot+2021-07-01+at+11.30.25+am.png?expires=1732623300\u0026signature=6bad6ae1104d8285dd229a978cb6bc296ba786bcd8ee8a4899efe610839e8ef8\u0026req=dyUgFcx7lYNcFb4f3HP0gOPrhkNnBaaRb7CqB6PY6v%2FDTgp3EC7F3b2gksqa%0AFo0fRH2kYy3fOEX2wA%3D%3D%0A"},{"type":"paragraph","text":"Fill in the product details in the pop-up.","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/357355866/5a34de72d2eb4fc47054a868/Screen+Shot+2021-07-01+at+11.30.42+am.png?expires=1732623300\u0026signature=ce94dfaeb5436a48fecdfdb95904845a413a0086fb6d9da12bf635a981d69e23\u0026req=dyUgFcx7lYdZFb4f3HP0gAXnJBe2iL5wnr2toss5zpewfjcgU7l307kBh4LK%0AtzAotETJqsepGnt9%2BA%3D%3D%0A","align":"center"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Your product will then appear in your product feed 馃帀","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Product Catalogue","idAttribute":"h_c7d53a291e"},{"type":"paragraph","text":"Once you have used one of the above methods to add your product catalogue, the product feed will now populate with your products, from most reviews to least 馃憞","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/519634706/6f90d7cce1a0e5ed46f52c31/Product+catalogue.png?expires=1732623300\u0026signature=f06fbe4e04f70fc173edecb42bc6ef4373de2e331273a6f4c6f76f0f8ee9d4b0\u0026req=cSEuEMp6moFZFb4f3HP0gOQZhMaQL4d7Sl2NIDIRCTulYYu5eVassCgUNy3J%0A%2B7pDrkKuDebX944OnA%3D%3D%0A","align":"center"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"By selecting the [View Reviews] button, you will be directed to your timeline, where you will be able to view all the reviews collected under specific products.","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/519636935/1d432160c7bffed668cadb60/View+Reviews.png?expires=1732623300\u0026signature=2ddfdc21c0d4bffa29bdcafc6f84e2739150c23114721b2c1762d085accd40ba\u0026req=cSEuEMp4lIJaFb4f3HP0gArvUJDWvexqtRR9iHJSGIbwtvhIrY%2Bbaw7Fe%2Fqv%0AqVBCc44KNQ5cLiR%2Bpg%3D%3D%0A"},{"type":"paragraph","text":"If you select the 3 dots next to your product under the [Action] column, you will see more amazing settings to help you through your review journey. First, you will see:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e[Move Reviews to Another Product] \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This feature will allow you to move all the reviews assigned under a specific product SKU to a new SKU.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e[Don鈥檛 Collect Reviews of this Product]\u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This feature will allow you to temporarily stop review collection for specific products and restart collection anytime you wish.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e[Edit Product]\u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This feature allows you to manually edit any product's Name, SKU, Product URL, Image URL, GTIN, and MPN. However, please note that if you are looking to update this information and have one of our common e-commerce integrations, please ensure to update these identifiers in your store product catalogue as well.","class":"no-margin"},{"type":"image","url":"https://reviewsio-01c88defca5a.intercom-attachments-7.com/i/o/465834376/071453219ab046a355249241/bZMQ_OgRS3BRtzkb4jCxuXviWCFTepgl-VXFLhXWnSwTCpI-caMYR9__tgQP6iOcaU0ADSF7D0Yrx5GRONyhvGirrBgwE09vIX6ZH0luhCYORuTO4KeSJzotZlMMJi0MhOx67uYN?expires=1732623300\u0026signature=db33832fb31892fc3a879dcc209aa420c1b151d2c88390c3e9fadd7581dc7fb5\u0026req=cCYiHsp6noZZFb4f3HP0gMQoEiITOddP2qhbAJmXVUw4If42XJwYgrSfaZdC%0ARglsM9LGtChDIZKSWA%3D%3D%0A","align":"center"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"And finally, at the bottom of the page, you have:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e[Export Catalogue] \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This button will download your product catalogue data as a .CSV, including an overall rating \u0026amp; total number of reviews.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003e[Refresh Review Statistics] \u003c/b\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"This button will allow you to refresh your review stats for your product catalogue only.","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/519637474/638268109cfb2f5e63c7d29b/Export+-+statistics.png?expires=1732623300\u0026signature=6ce09c768d8973f0c5d3c82914bd08d02252a03f68bfe4ee84acc87db65044fb\u0026req=cSEuEMp5mYZbFb4f3HP0gI3OKpmZxPYeQqNSoEwFY6zcosO7oBlXep7jTM0S%0ASjkkxZ%2F0NOIsR0lkdQ%3D%3D%0A","align":"center"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/468337567/948942b52e3b489c497b2572/The+best+way+to+understand+the+power+of+REVIEWS.io+is+to+see+it+for+yourself.+%281%29.png?expires=1732623300\u0026signature=ef864235634d1f04bd3892ea2dc4c990199d3a6499a15792c3c8b2033c0228ca\u0026req=cCYvFcp5mIdYFb4f3HP0gF2qWdls9yPu5a%2BZuNy7mIu0fCZkISdS9BactswG%0AtlSuZkmEDDFRsCXzjw%3D%3D%0A","linkUrl":"https://www.reviews.io/front/demo?utm_source=supportarticle\u0026utm_medium=banner","align":"center"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"FAQ","align":"center","idAttribute":"h_189b7750c1"},{"type":"collapsibleSection","summary":{"type":"subheading","text":"Should I add multiple feeds to REVIEWS.io? (E.g Google Shopping + Shopify).","idAttribute":"h_cb28fa78aa"},"content":[{"type":"paragraph","text":"No, we suggest removing the product from the feed source for it to be removed from your catalogue, however, you can use the MENU \u0026gt;\u0026gt; DO NOT COLLECT REVIEWS FOR THIS PRODUCT to not collect reviews for this product.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading","text":"Can I delete products from within the product catalogue page? ","idAttribute":"h_517477c79e"},"content":[{"type":"paragraph","text":"We do not recommend doing so. Only one feed is necessary, and provided it has the requirements for Google Shopping, your stars will populate.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading","text":"Do all of my SKUs need to be unique? 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