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Miro Status - Incident History

<?xml version="1.0" encoding="UTF-8"?> <feed xml:lang="en-US" xmlns="http://www.w3.org/2005/Atom"> <id>tag:status.miro.com,2005:/history</id> <link rel="alternate" type="text/html" href="https://status.miro.com"/> <link rel="self" type="application/atom+xml" href="https://status.miro.com/history.atom"/> <title>Miro Status - Incident History</title> <updated>2024-11-27T14:06:17Z</updated> <author> <name>Miro</name> </author> <entry> <id>tag:status.miro.com,2005:Incident/22922528</id> <published>2024-11-21T13:35:56Z</published> <updated>2024-11-21T18:03:59Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/trmczn6qk3yk"/> <title>Application loading issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;21&lt;/var&gt;, &lt;var data-var='time'&gt;13:35&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The issue affecting the application's performance has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;21&lt;/var&gt;, &lt;var data-var='time'&gt;13:20&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to monitor for any further issues.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;21&lt;/var&gt;, &lt;var data-var='time'&gt;13:05&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - The performance of the application has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;21&lt;/var&gt;, &lt;var data-var='time'&gt;12:45&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are still investigating the issue. For the next 5 minutes, users will not be able to load new sessions in Miro. We apologize for any inconvenience this may cause and appreciate your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;21&lt;/var&gt;, &lt;var data-var='time'&gt;12:32&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to investigate the issue. We will provide further updates in 15 minutes.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;21&lt;/var&gt;, &lt;var data-var='time'&gt;12:15&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; - We are currently investigating reports of the Miro application's degraded performance. Users may experience slower response times or delays when accessing Miro. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/22642663</id> <published>2024-10-23T12:38:19Z</published> <updated>2024-10-23T12:38:19Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/fwkwv5qkjtdg"/> <title>Board loading issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;23&lt;/var&gt;, &lt;var data-var='time'&gt;12:38&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - We can confirm that the issue with accessing boards has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;23&lt;/var&gt;, &lt;var data-var='time'&gt;12:02&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - Some users had trouble accessing their boards from 10:57 UTC to 11:27 UTC. We have implemented a fix for this issue and are currently monitoring the results. We apologize for any inconvenience this may have caused and appreciate your patience.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/22550455</id> <published>2024-10-15T08:43:24Z</published> <updated>2024-10-15T08:43:24Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/xr4ddlg3tpsj"/> <title>Performance issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;08:43&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - From 03:30 to 08:25 UTC, a small percentage of users experienced issues with Miro AI performance for some of our features. The issue has been fixed successfully and everything is back up and running. Thank you for bearing with us!&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;08:31&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to monitor for any further issues.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;08:30&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to monitor for any further issues.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;08:26&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - Some users were facing Miro AI performance issue for some of our features from 03:30 to 08:25 UTC. We have implemented a fix for this issue and are currently monitoring the results. We apologize for any inconvenience this may have caused and we appreciate your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;03:30&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - We have identified Miro AI performance issue for some of our features. Our team is actively working on a fix. We are doing our best to have this resolved soon. Thank you for your patience!&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/22497953</id> <published>2024-10-10T15:58:03Z</published> <updated>2024-10-10T15:58:03Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/4b07m5q4g6hw"/> <title>Application loading issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;10&lt;/var&gt;, &lt;var data-var='time'&gt;15:58&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The slow loading issue has been resolved successfully. Thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;10&lt;/var&gt;, &lt;var data-var='time'&gt;15:33&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Some users are facing issues with slow loading of the application. We have working on a fix for this issue.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;10&lt;/var&gt;, &lt;var data-var='time'&gt;15:02&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - We have identified an issue where some users are unable to load the application. Our team is already investigating the problem and working on a fix to get things back to normal.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/22061435</id> <published>2024-09-05T13:23:51Z</published> <updated>2024-09-05T13:23:51Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/jfx0rv00g4h1"/> <title>Application loading issue in US</title> <content type="html">&lt;p&gt;&lt;small&gt;Sep &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;13:23&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The incident has been resolved&lt;/p&gt;&lt;p&gt;&lt;small&gt;Sep &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;12:18&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to monitor for any further issues.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Sep &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;12:17&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - A fix has been implemented and we are monitoring the situation&lt;/p&gt;&lt;p&gt;&lt;small&gt;Sep &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;11:56&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to work on fixing the issue in our US Datacenter.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Sep &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;11:25&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - The issue has been identified and our teams are working on a reliable solution&lt;/p&gt;&lt;p&gt;&lt;small&gt;Sep &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;11:11&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; - Some users are experiencing difficulties logging into Miro US site and loading boards. Our team has identified the issue and is actively working on resolving it. Thank you for your patience.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/21298761</id> <published>2024-07-03T16:29:44Z</published> <updated>2024-07-03T16:29:44Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/3x7llztb1x9l"/> <title>Miro AI Unavailable</title> <content type="html">&lt;p&gt;&lt;small&gt;Jul &lt;var data-var='date'&gt; 3&lt;/var&gt;, &lt;var data-var='time'&gt;16:29&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The issue has been resolved successfully, and Miro AI is up and running again. Thank you for bearing with us!&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jul &lt;var data-var='date'&gt; 3&lt;/var&gt;, &lt;var data-var='time'&gt;15:23&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - We have identified an issue with Miro AI. Our team is actively working on a fix, and we are doing our best to have this resolved soon. Thank you for your patience.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/20783586</id> <published>2024-05-25T09:13:58Z</published> <updated>2024-05-25T09:13:58Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/lv9znfmjrc4j"/> <title>Scheduled Maintenance - Miro US Data Center</title> <content type="html">&lt;p&gt;&lt;small&gt;May &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;09:13&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; - The scheduled maintenance has been completed.&lt;/p&gt;&lt;p&gt;&lt;small&gt;May &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;07:00&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;In progress&lt;/strong&gt; - Scheduled maintenance is currently in progress. We will provide updates as necessary.&lt;/p&gt;&lt;p&gt;&lt;small&gt;May &lt;var data-var='date'&gt;14&lt;/var&gt;, &lt;var data-var='time'&gt;09:55&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Scheduled&lt;/strong&gt; - We will be performing scheduled maintenance on Saturday, 25th May starting at 7:00 UTC. This maintenance period will last approximately 2 hours, during which time Miro will be unavailable for Enterprise plan customers with US Data Center Residency.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/20450121</id> <published>2024-04-08T08:55:06Z</published> <updated>2024-04-18T18:14:29Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/kptx1rww58h5"/> <title>Issues for ad blocker users accessing Miro</title> <content type="html">&lt;p&gt;&lt;small&gt;Apr &lt;var data-var='date'&gt; 8&lt;/var&gt;, &lt;var data-var='time'&gt;08:55&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - On Friday, 6th March, a fix was applied to the EasyList filter list used by a number of popular ad blockers such as uBlock. As a result, users of ad blockers should no longer encounter issues accessing Miro features.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Apr &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;16:46&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - Customers using uBlock and similar ad blockers may encounter issues with features such as Jira and Azure cards, Miro Assist, and others. These issues appear to have started on April 4th, 2024. To maintain consistent access to Miro features, we recommend you disable your ad blocker when accessing Miro until further notice. Thank you for your cooperation and understanding.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/20327038</id> <published>2024-04-06T09:38:33Z</published> <updated>2024-04-06T09:38:33Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/msl86hw6lln8"/> <title>Scheduled Maintenance - Miro US Data Center</title> <content type="html">&lt;p&gt;&lt;small&gt;Apr &lt;var data-var='date'&gt; 6&lt;/var&gt;, &lt;var data-var='time'&gt;09:38&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; - The scheduled maintenance has been completed.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Apr &lt;var data-var='date'&gt; 6&lt;/var&gt;, &lt;var data-var='time'&gt;07:00&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;In progress&lt;/strong&gt; - Scheduled maintenance is currently in progress. We will provide updates as necessary.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Mar &lt;var data-var='date'&gt;22&lt;/var&gt;, &lt;var data-var='time'&gt;10:43&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Scheduled&lt;/strong&gt; - We will be performing scheduled maintenance on Saturday, 6th April starting at 7:00 UTC. This maintenance period will last approximately 2 hours, during which time Miro will be unavailable for Enterprise plan customers with US Data Center Residency.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/20168067</id> <published>2024-03-05T18:23:56Z</published> <updated>2024-03-05T18:23:56Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/w2vl8ns1rhg0"/> <title>Google social login option is not working</title> <content type="html">&lt;p&gt;&lt;small&gt;Mar &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;18:23&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - This incident has been resolved.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Mar &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;17:43&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - We see metrics go back on our side and Google authentication works now. We will monitor it for a while.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Mar &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;16:30&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - There is performance degradation on Google side and major ISPs in the US are also affected: Verizon, AT&amp;T, and T-Mobile&lt;/p&gt;&lt;p&gt;&lt;small&gt;Mar &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;16:26&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; - Google social login option is not working because of Google outage&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/20001648</id> <published>2024-02-15T19:02:00Z</published> <updated>2024-02-16T18:02:28Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/j8rsbgkmjcbk"/> <title>CVE-2024-23748 - Electron vulnerability</title> <content type="html">&lt;p&gt;&lt;small&gt;Feb &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;19:02&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - We want to provide an update on the recently reported CVE-2024-23748, a vulnerability which relates to certain configurations of the ElectronJS framework and has the potential to impact a number of applications, including Miro. &lt;br /&gt;&lt;br /&gt;The security of our users and our product is critically important to us here at Miro, and we take these reports seriously. We have thoroughly researched the potential impact of this vulnerability on the Miro client to clearly understand any exposure it might create. Based on our investigations, we believe that the potential impact is not as severe as reported. We have found an attacker must already have the ability to run applications on a user鈥檚 computer to potentially execute code in the context of the Miro application as also clarified in ElectronsJS blog post describing the underlying vulnerability. We have addressed this vulnerability by releasing an updated, patched version of the Miro macOS application.&lt;br /&gt;&lt;br /&gt;We strongly encourage users to update to the latest version (0.8.39), which contains the patch for this vulnerability. Most users will receive the update automatically through a restart, but enterprises who centrally manage and distribute their updates will need to proactively update to the latest version.&lt;br /&gt;&lt;br /&gt;Additionally, based on our investigation, we believe that the statement from the NVD [1] that this is Remote Code Execution (RCE) is incorrect, as an attacker requires local access to the user鈥檚 machine in order to execute this attack. Using a standard CVSS calculation, we consider the rating for this vulnerability to be a Medium. Miro has since contacted the NVD to dispute the accuracy and completeness of the information published. &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Resources&lt;br /&gt;&lt;br /&gt;[1] Miro CVE - https://nvd.nist.gov/vuln/detail/CVE-2024-23746&lt;br /&gt;[2] Official Electron statement - https://www.electronjs.org/blog/statement-run-as-node-cves&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19854972</id> <published>2024-01-29T08:42:01Z</published> <updated>2024-01-29T08:42:01Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/dnc0xmpkznv6"/> <title>Application loading issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;29&lt;/var&gt;, &lt;var data-var='time'&gt;08:42&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The fix applied was successful and service has been fully restored. We thank you again for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;29&lt;/var&gt;, &lt;var data-var='time'&gt;08:28&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - A fix has been fully rolled out and service has been restored. Our team is continuing to monitor.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;29&lt;/var&gt;, &lt;var data-var='time'&gt;08:08&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Some users continue to experience difficulties logging into Miro and loading boards. Our team is in the process of rolling out a fix and we expect service to be restored shortly.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;29&lt;/var&gt;, &lt;var data-var='time'&gt;07:14&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - Some users are experiencing difficulties logging into Miro and loading boards. Our team has identified the issue and is actively working on resolving it. Thank you for your patience.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19827980</id> <published>2024-01-25T12:57:27Z</published> <updated>2024-01-25T12:57:27Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/jc9l46j8jldd"/> <title>Users can't use mobile application</title> <content type="html">&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;12:57&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - This incident has been resolved.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;12:09&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - A fix has been implemented and we are monitoring the results.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;10:32&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - The mobile application doesn't work for some users. The team is working on a fix.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19749255</id> <published>2024-01-18T09:18:19Z</published> <updated>2024-01-18T09:21:41Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/wdlc6t5dchtw"/> <title>Application loading issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;18&lt;/var&gt;, &lt;var data-var='time'&gt;09:18&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The fix applied has solved the issues with loading the application. This incident has been resolved and we thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;18&lt;/var&gt;, &lt;var data-var='time'&gt;08:45&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to monitor for any further issues.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;18&lt;/var&gt;, &lt;var data-var='time'&gt;08:44&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - Some users were facing issues loading the application. We have implemented a fix for this issue and are currently monitoring the results. We apologize for any inconvenience this may have caused and appreciate your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt;18&lt;/var&gt;, &lt;var data-var='time'&gt;08:21&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; - Some users have encountered an issue loading the application and are unable to use our product at the moment. We are aware of the problem and urgently working on its investigation.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19505421</id> <published>2024-01-06T09:36:15Z</published> <updated>2024-01-06T09:36:15Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/vmpl1pwxbvdn"/> <title>Scheduled Maintenance</title> <content type="html">&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt; 6&lt;/var&gt;, &lt;var data-var='time'&gt;09:36&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; - The scheduled maintenance has been completed.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Jan &lt;var data-var='date'&gt; 6&lt;/var&gt;, &lt;var data-var='time'&gt;07:00&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;In progress&lt;/strong&gt; - Scheduled maintenance is currently in progress. We will provide updates as necessary.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt;22&lt;/var&gt;, &lt;var data-var='time'&gt;10:09&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Scheduled&lt;/strong&gt; - We will be performing scheduled maintenance on Saturday 6th January starting at 7:00 UTC. The maintenance period will last approximately 2 hours, during which time Miro will be unavailable.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19480237</id> <published>2023-12-19T17:47:44Z</published> <updated>2023-12-19T17:47:44Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/5kf9kbgmqhwh"/> <title>Miro templates are not available to some customers in the US.</title> <content type="html">&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt;19&lt;/var&gt;, &lt;var data-var='time'&gt;17:47&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - This incident has been resolved.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt;19&lt;/var&gt;, &lt;var data-var='time'&gt;16:45&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - A fix has been implemented and we are monitoring the results.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt;19&lt;/var&gt;, &lt;var data-var='time'&gt;14:37&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - Only customers who utilize in our US Data Residency offering are impacted. We are currently investigating the issue.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19447513</id> <published>2023-12-15T11:00:25Z</published> <updated>2023-12-15T11:00:25Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/2p76vmvgc23d"/> <title>Board loading issue</title> <content type="html">&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;11:00&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - This incident has been resolved.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt;15&lt;/var&gt;, &lt;var data-var='time'&gt;10:53&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - Some users were facing issues accessing their boards from 6:20 UTC to 10:40 UTC. We have implemented a fix for this issue and are currently monitoring the results. We apologize for any inconvenience this may have caused and appreciate your patience.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19314293</id> <published>2023-12-05T20:07:50Z</published> <updated>2023-12-05T20:07:50Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/47ts334lmwbp"/> <title>Miro Degraded</title> <content type="html">&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;20:07&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - On Dec 4th from 14:10 UTC to 18:32 UTC Miro faced a degradation across core services, which appeared as latency or an inability to access the core product. Starting at 19:00 UTC and ending 21:03 emergency maintenance was undertaken after which service was restored. We will continue to monitor system performance and stability. The RCA will be shared when it is available. We apologize for any inconvenience this situation may have caused and thank you again for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 5&lt;/var&gt;, &lt;var data-var='time'&gt;14:29&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - From 2:02 - 2:18 UTC time, users may have experienced intermittent delays in loading Miro Boards and Dashboards. We will continue to monitor the situation. We will provide updates as necessary.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;21:03&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - Service has been restored. We will continue to monitor system performance and stability. We do not plan to provide an additional update, but will share the RCA when it is available. We apologize for any inconvenience this situation may have caused and thank you again for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;20:44&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Emergency maintenance is still underway. We are in the process of bringing our systems back online. We are slowly allowing traffic onto the platform and we will continue to monitor the situation. The next update will be in 30 minutes or sooner. Thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;19:58&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Emergency maintenance is still underway. We estimate this will take another ~30 minutes. While we continue to investigate the root cause, this service degradation does not impact data, although work done during this period may be impacted. The next update will be in 30 minutes or sooner. We continue to thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;19:28&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Emergency maintenance is still underway. We are working to bring our systems back online as soon as possible. While we continue to investigate the root cause, this service degradation does not impact data, although work done during this period may be impacted. The next update will be in 30 minutes or sooner. We continue to thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;19:09&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - As a part of our efforts to restore service, we are undergoing emergency maintenance. The maintenance began at approximately 1PM CST and we estimate it will take at least 60 minutes. During this time, Miro will be completely unavailable. We apologize for the inconvenience this may cause and thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;18:32&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Miro is facing a degradation across core services, which may appear as latency or an inability to access the core product. We are working to restore the service as soon as possible and will share an RCA once available. The next update will be in 30 minutes or sooner. Thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;17:59&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Miro is facing a degradation across core services, which may appear as latency or an inability to access the core product. We are working to restore the service as soon as possible and will share an RCA once available. The next update will be in 30 minutes or sooner. Thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;17:29&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - Miro is facing a degradation across core services, which may appear as latency or an inability to access the core product. We are working to restore the service as soon as possible and will share an RCA once available. The next update will be in 30 minutes or sooner. Thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;17:02&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to investigate the current degradation in core Miro functionality.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;16:02&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are continuing to investigate the current degradation in core Miro functionality.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;14:47&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Update&lt;/strong&gt; - We are currently experiencing a service degradation for core Miro functionality. Our engineering teams are investigating.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Dec &lt;var data-var='date'&gt; 4&lt;/var&gt;, &lt;var data-var='time'&gt;14:41&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; - Miro users may be experiencing elevated response times and errors. Our engineering teams are investigating.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19234762</id> <published>2023-11-28T16:48:49Z</published> <updated>2024-01-09T19:41:45Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/q798nwpc9ppp"/> <title>Miro Boards Unavailable</title> <content type="html">&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;28&lt;/var&gt;, &lt;var data-var='time'&gt;16:48&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - Between 14:19 UTC and 16:28 UTC, users experienced difficulties logging in and loading boards. The issue has been successfully resolved, and Miro is fully operational once again. Thank you for bearing with us!&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;28&lt;/var&gt;, &lt;var data-var='time'&gt;16:28&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; - A fix has been implemented and we are monitoring service levels. Users may encounter some degraded performance when using Miro.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;28&lt;/var&gt;, &lt;var data-var='time'&gt;14:19&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - We are currently experiencing a service degradation for core Miro board functionality. Engineering teams have identified the problem and are actively working on a fix.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19118526</id> <published>2023-11-14T16:16:05Z</published> <updated>2023-11-14T16:16:05Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/w8hp6jnjw16n"/> <title>Images not loading on some password protected boards</title> <content type="html">&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;14&lt;/var&gt;, &lt;var data-var='time'&gt;16:16&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - The fix has been fully rolled out and the issue has been resolved. Thank you for your patience.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;14&lt;/var&gt;, &lt;var data-var='time'&gt;15:02&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; - Today at 7:00 UTC, Miro Engineering teams received alerts notifying us of an issue preventing images loading on some password protected boards. We identified the issue and are currently in the process of releasing a fix. We expect this fix to be fully rolled out by 18:00 UTC. We apologise for any inconvenience this might have caused to you.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/18932517</id> <published>2023-11-11T09:54:51Z</published> <updated>2023-11-11T09:54:51Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/g312d70wcbfb"/> <title>Scheduled Maintenance</title> <content type="html">&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;11&lt;/var&gt;, &lt;var data-var='time'&gt;09:54&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Completed&lt;/strong&gt; - The scheduled maintenance has been completed.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt;11&lt;/var&gt;, &lt;var data-var='time'&gt;06:30&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;In progress&lt;/strong&gt; - Scheduled maintenance is currently in progress. We will provide updates as necessary.&lt;/p&gt;&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;26&lt;/var&gt;, &lt;var data-var='time'&gt;09:13&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Scheduled&lt;/strong&gt; - We will be performing scheduled maintenance, during which time Miro will be inaccessible.&lt;br /&gt;&lt;br /&gt;In preparation for this maintenance, we will be disabling functionality to move Miro boards between accounts from 20:00 UTC on Friday, 10th November. This functionality will be re-enabled following the maintenance period.&lt;br /&gt;&lt;br /&gt;We apologize for any inconvenience this may cause.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/19011894</id> <published>2023-11-03T13:30:00Z</published> <updated>2023-11-03T16:15:13Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/3lxgz8dv665h"/> <title>Partial degradation of login/sign up functionality</title> <content type="html">&lt;p&gt;&lt;small&gt;Nov &lt;var data-var='date'&gt; 3&lt;/var&gt;, &lt;var data-var='time'&gt;13:30&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - From 13:32 UTC to 15:30 UTC a limited number of customers may have experienced failures accessing our login and sign up pages due to a faulty deployment. The issue was identified and the deployment was rolled back. Thank you for bearing with us.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/18932263</id> <published>2023-10-26T07:00:00Z</published> <updated>2023-10-26T08:45:57Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/kd8qmh52v6xv"/> <title>Partial degradation of Miro functionality</title> <content type="html">&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;26&lt;/var&gt;, &lt;var data-var='time'&gt;07:00&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - From approximately 7:00 UTC to 7:40 UTC, multiple areas of Miro functionality were degraded. The issue was resolved and normal service restored. Thank you for bearing with us!&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/18922435</id> <published>2023-10-25T10:45:21Z</published> <updated>2023-11-03T16:11:13Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/h4l852pspy9x"/> <title>Partial degradation of website login/sign up functionality</title> <content type="html">&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;10:45&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - From 12:17 UTC to 12:40 UTC customers have experienced failures on the login/signup functionalities due to a faulty deployment. The issue was rapidly identified, rolled back and later on fixed by our team. Thank you for bearing with us.&lt;/p&gt;</content> </entry> <entry> <id>tag:status.miro.com,2005:Incident/18932245</id> <published>2023-10-25T07:00:00Z</published> <updated>2023-10-26T08:46:13Z</updated> <link rel="alternate" type="text/html" href="https://status.miro.com/incidents/71fpx3kq19d5"/> <title>Partial degradation of Miro functionality</title> <content type="html">&lt;p&gt;&lt;small&gt;Oct &lt;var data-var='date'&gt;25&lt;/var&gt;, &lt;var data-var='time'&gt;07:00&lt;/var&gt; UTC&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; - From approximately 7:00 UTC to 7:40 UTC, multiple areas of Miro functionality were degraded. The issue was resolved and normal service restored. Thank you for bearing with us!&lt;/p&gt;</content> </entry> </feed>