Compare Zendesk vs ServiceNow ITSM in February 2025

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value="compare_soft1"> <input type="hidden" class="category_name" value="Help Desk Software"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png"> <input type="hidden" class="hiden_screenshot" value="https://images.softwaresuggest.com/latest_screenshots/1479722268_Zendesk_01.png"> <div class="d-flex circle_outer_main_logo_outer"> <a target="_self" href="https://www.softwaresuggest.com/zendesk" rel="noopener" onclick="gtag('event','VWC-Logo',{'event_category': 'Logo','event_label': 'N-Zendesk'})" class="d-flex align-items-center justify-content-center new_logo_span circle_outer_main_logo"> <img src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" alt="Logo for Zendesk" height="81" width="81"> </a> <div class="d-flex justify-content-center flex-column software_title_cat_review"> <div class="m-0 soft_name"> <a href="https://www.softwaresuggest.com/zendesk" onclick="gtag('event','SName-Compare',{'event_category': 'N-SName','event_label': 'N-Zendesk'})" target="_self" rel="noopener" class="soft_name_top_soft">Zendesk</a> </div> <p class="category_name">Help Desk</p> <a rel="noopener" class="d-flex align-items-center star_new_rating_main compare_software_rate" target="_self" href="https://www.softwaresuggest.com/zendesk/reviews"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.5</p> <span class="starsvg_img_profile d-block"></span> </div>(99 Reviews) </a> <div class="sticky_only"> <span class="ga_track_alt_comp_btn ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_load_popup_form alternatives_req_demo d-flex align-items-center justify-content-center comp_soft_button">Free Demo</span> </div> </div> </div> <span class="ga_track_alt_comp_btn ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_load_popup_form alternatives_req_demo d-flex align-items-center justify-content-center comp_soft_button compare_main_btn">Free Demo</span> <div class="compare_soft1"> <input class="comp_soft_name" type="hidden" value="Zendesk"> <input class="comp_soft_id" type="hidden" value="2835"> <input class="comp_soft_cat_id" type="hidden" value="101"> </div> </div> <div class="ga_track_soft_list comparision_software_soft d-inline-block soft_list_prof"> <input type="hidden" class="ga_soft_name" value="ServiceNow ITSM"> <input type="hidden" class="ga_top_soft_name popup_soft_name" value="ServiceNow ITSM"> <input type="hidden" class="popup_soft_id" value="51320"> <input type="hidden" class="comp_soft_no" value="compare_soft2"> <input type="hidden" class="category_name" value="Help Desk Software"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1568373656_servicenow.jpg"> <input type="hidden" class="hiden_screenshot" value="https://images.softwaresuggest.com/latest_screenshots/1569415664_ITSM.png"> <div class="d-flex circle_outer_main_logo_outer"> <a target="_self" href="https://www.softwaresuggest.com/servicenow-itsm" rel="noopener" onclick="gtag('event','VWC-Logo',{'event_category': 'Logo','event_label': 'N-ServiceNow ITSM'})" class="d-flex align-items-center justify-content-center new_logo_span circle_outer_main_logo"> <img src="https://images.softwaresuggest.com/software_logo/1568373656_servicenow.jpg" alt="Logo for ServiceNow ITSM" height="81" width="81"> </a> <div class="d-flex justify-content-center flex-column software_title_cat_review"> <div class="m-0 soft_name"> <a href="https://www.softwaresuggest.com/servicenow-itsm" onclick="gtag('event','SName-Compare',{'event_category': 'N-SName','event_label': 'N-ServiceNow ITSM'})" target="_self" rel="noopener" class="soft_name_top_soft">ServiceNow ITSM</a> </div> <p class="category_name">Help Desk</p> <a rel="noopener" class="d-flex align-items-center star_new_rating_main compare_software_rate" target="_self" href="https://www.softwaresuggest.com/servicenow-itsm/reviews"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.6</p> <span class="starsvg_img_profile d-block"></span> </div>(16 Reviews) </a> <div class="sticky_only"> <span class="ga_track_alt_comp_btn ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_load_popup_form alternatives_req_demo d-flex align-items-center justify-content-center comp_soft_button">Free Demo</span> </div> </div> </div> <span class="ga_track_alt_comp_btn ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_load_popup_form alternatives_req_demo d-flex align-items-center justify-content-center comp_soft_button compare_main_btn">Free Demo</span> <div class="compare_soft2"> <input class="comp_soft_name" type="hidden" value="ServiceNow ITSM"> <input class="comp_soft_id" type="hidden" value="51320"> <input class="comp_soft_cat_id" type="hidden" value="101"> </div> </div> </div>   <div class="plans_and_pricing_section"> <h2 class="plan_pricing_title">Plans and Pricing</h2> <p class="plan_pricing_description">Compare pricing of Zendesk vs ServiceNow ITSM with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, ServiceNow ITSM has not provided information about its pricing. </p> <div class="pricing_comparision_section common_class_software_comparision"> <div class="d-flex pricing_comparison_row"> <div class="ga_track_soft_list pricing_comparison_column" id="element_shift0"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <input type="hidden" class="comp_soft_no" value="compare_soft1"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png"> <div class="starting_price">Starting Price <div class="tooltip_hvr compare_tooltip"> <div class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.</div><span class="pricing_tooltip"></span> </div> </div> <div class="d-flex align-items-center"> <div class="pricing_title">$ 19</div> <span class="per_month_year">Agent/Month</span> </div> <div class="plans_list"> <ul> <li >Free Plan</li> <li >Free Trial </li> </ul> </div> <div class="get_pricing_div"> <span class="ga_track_ngq_gq ajax_load_popup_form compare_main_pricing_popup compare_main_pricing_popup_open get_best_pricing_btn">Get Best Price</span> </div> </div> <div class="ga_track_soft_list pricing_comparison_column" id="element_shift1"> <input type="hidden" class="ga_soft_name popup_soft_name" value="ServiceNow ITSM"> <input type="hidden" class="popup_soft_id" value="51320"> <input type="hidden" class="comp_soft_no" value="compare_soft2"> <input type="hidden" class="hiden_logo" value="https://images.softwaresuggest.com/software_logo/1568373656_servicenow.jpg"> <div class="starting_price">Starting Price <div class="tooltip_hvr compare_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">Why is pricing available upon request only? <br>Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.</span><span class="pricing_tooltip"></span> </div> </div> <div class="pricing_title no_pricing_title">Pricing on Request</div> <div class="plans_list"> <ul> <li class="no_plans_list">Free Plan</li> <li class="no_plans_list">Free Trial </li> </ul> </div> <div class="get_pricing_div"> <span class="ga_track_ngq_gq get_best_pricing_btn ajax_load_popup_form compare_main_pricing_popup compare_main_pricing_popup_open">Get Best Price</span> </div> </div> </div> </div> </div>   <div class="features_section_container"> <h2 class="features_title">Features</h2> <p class="features_description">Compare between Zendesk and ServiceNow ITSM based on their key features and functionalities to pick the right one for your business.</p> <div class="features_list_section common_class_software_comparision"> <div class="d-flex features_list_row"> <div class="features_column"> <ul> <li class="features_section " > Customizable Branding</li> <li class="features_section " > Customer Portal</li> <li class="features_section " > Integrations</li> <li class="features_section " > Social Media Integration</li> <li class="features_section " > Automations</li> <li class="features_section " > Ticket Views</li> <li class="features_section " > Collaboration Tools</li> <li class="features_section " > Task Management</li> <li class="features_section " > Performance Metrics</li> <li class="features_section " > Email Integration</li> <li class="features_section " > Reporting And Analytics</li> <li class="features_section " > Api Integration</li> <li class="features_section " > Real Time Monitoring</li> <li class="features_section " > Sla Management</li> <li class="features_section " > Appointment Management</li> </ul> <a href="https://www.softwaresuggest.com/zendesk#features" target="_self" rel="noopener" class="view_all_features_link">View All Zendesk Features</a> </div> <div class="features_column"> <ul> <li class="features_section no_plans_list" > Customizable Branding</li> <li class="features_section no_plans_list" > Customer Portal</li> <li class="features_section no_plans_list" > Integrations</li> <li class="features_section no_plans_list" > Social Media Integration</li> <li class="features_section no_plans_list" > Automations</li> <li class="features_section no_plans_list" > Ticket Views</li> <li class="features_section no_plans_list" > Collaboration Tools</li> <li class="features_section no_plans_list" > Task Management</li> <li class="features_section no_plans_list" > Performance Metrics</li> <li class="features_section no_plans_list" > Email Integration</li> <li class="features_section no_plans_list" > Reporting And Analytics</li> <li class="features_section no_plans_list" > Api Integration</li> <li class="features_section no_plans_list" > Real Time Monitoring</li> <li class="features_section no_plans_list" > Sla Management</li> <li class="features_section no_plans_list" > Appointment Management</li> </ul> <a href="https://www.softwaresuggest.com/servicenow-itsm#features" target="_self" rel="noopener" class="view_all_features_link">View All ServiceNow ITSM Features</a> </div> </div> </div> </div>   <div class="screenshot_section"> <h2 class="screenshot_title">Screenshots</h2> <p class="screenshot_description">Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and ServiceNow ITSM for better insights.</p> <div class="screenshot_list_section common_class_software_comparision"> <div class="d-flex screenshot_list_row"> <div class="d-flex justify-content-center screenshort_list_column"> <div class="screenshot_img"> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center first_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479722268_Zendesk_01.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479722268_Zendesk_01.png" alt="Zendesk Screenshot" width="372" height="180"> <div class="eye_icon_outer"> <img class="eye_icon_img lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="30" height="30" data-src="/assets2/img/compare_page/eye_icon_img.svg" alt="eye icon"> </div> <p class="number_rating">1/9</p> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479722278_Zendesk_2.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479722278_Zendesk_2.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479722282_Zendesk_3.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479722282_Zendesk_3.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479883069_screen1.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479883069_screen1.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479883074_screen2.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479883074_screen2.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479883080_screen3.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479883080_screen3.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479883086_screen4.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479883086_screen4.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479883092_screen5.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479883092_screen5.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <a data-fancybox="compare_group0" class="d-flex align-items-center justify-content-center hiden_screen" href="https://images.softwaresuggest.com/latest_screenshots/1479883095_screen6.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1479883095_screen6.png" alt="Zendesk Screenshot" width="372" height="180"> </a> <div class="view_more_screen_btn_main"> <span class="screen_view_more_btn d-flex align-items-center justify-content-center">View More</span> </div> </div> </div> <div class="d-flex justify-content-center screenshort_list_column"> <div class="screenshot_img"> <a data-fancybox="compare_group1" class="d-flex align-items-center justify-content-center first_screen" href="https://images.softwaresuggest.com/latest_screenshots/1569415664_ITSM.png"> <img class="screenshot_compare_main lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/latest_screenshots/1569415664_ITSM.png" alt="Zendesk Screenshot" width="372" height="180"> <div class="eye_icon_outer"> <img class="eye_icon_img lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" width="30" height="30" data-src="/assets2/img/compare_page/eye_icon_img.svg" alt="eye icon"> </div> <p class="number_rating">1/1</p> </a> </div> </div> </div> </div> </div>   <div id="overall_rating" class="ratings_section"> <h2 class="ratings_title">Ratings</h2> <p class="ratings_description">Compare how Zendesk stacks up against ServiceNow ITSM in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.</p> <div class="ratings_list_section common_class_software_comparision"> <div class="d-flex ratings_list_row"> <div class="ratings_list_column"> <div class="d-flex rating_inner_row"> <div class="rating_points_title"><b>Overall Rating <span>(out of 5)</span></b></div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Overall Rating</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Feature</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Ease of Use</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of Use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.4</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Value for Money</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect"data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for Money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.4</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Customer Support</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer Support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.6</text> </svg> </div> </div> <div class="progress_bar_title_likelihood"> <div class="likelihood_title">Likelihood to Recommend <div class="tooltip_hvr compare_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.</span><span class="pricing_tooltip"></span> </div> </div> <div class="ratings_progress_container"> <div class="ratings_progress_inner_container"> <div class="ratings_progress_bar" style="width: 87.0370%;"></div> </div> <span class="progress_bar_parcentage">87%</span> </div> </div> <a href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener" class="view_all_reviews_link">View All Zendesk Reviews</a> </div> <div class="ratings_list_column"> <div class="d-flex rating_inner_row"> <div class="rating_points_title"><b>Overall Rating <span>(out of 5)</span></b></div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Overall Rating</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.6</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Feature</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Feature</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Ease of Use</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Ease of Use</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.4</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Value for Money</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect"data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Value for Money</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.7</text> </svg> </div> </div> <div class="d-flex rating_inner_row"> <div class="rating_points_title">Customer Support</div> <div class="circle_progress_main "> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Customer Support</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374"></path> <text class="rev_value_text" x="50%" y="60%">4.5</text> </svg> </div> </div> <div class="progress_bar_title_likelihood"> <div class="likelihood_title">Likelihood to Recommend <div class="tooltip_hvr compare_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.</span><span class="pricing_tooltip"></span> </div> </div> <div class="ratings_progress_container"> <div class="ratings_progress_inner_container"> <div class="ratings_progress_bar" style="width: 78.0000%;"></div> </div> <span class="progress_bar_parcentage">78%</span> </div> </div> <a href="https://www.softwaresuggest.com/servicenow-itsm/reviews" target="_self" rel="noopener" class="view_all_reviews_link">View All ServiceNow ITSM Reviews</a> </div> </div> </div> </div>   <div class="awards_section"> <h2 class="awards_title">Awards</h2> <p class="awards_description">Zendesk and ServiceNow ITSM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.</p> <div class="awards_list_section common_class_software_comparision"> <div class="d-flex awards_list_row"> <div class="d-flex align-items-center justify-content-center awards_list_column"> <div class="d-flex award_img award_img_background"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://www.softwaresuggest.com/award_logo/best-integration-2025.png" alt="Zendesk Award" height="189" width="189"> </div> </div> <div class="d-flex align-items-center justify-content-center awards_list_column"> <div class="d-flex award_img award_img_background"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://www.softwaresuggest.com/award_logo/best-for-small-businesses-2025.png" alt="Zendesk Award" height="189" width="189"> </div> </div> </div> </div> </div>   <div class="user_reviews_section"> <h2 class="user_reviews_title">User Reviews</h2> <p class="user_reviews_description">Based on all the user reviews and ratings received by Zendesk and ServiceNow ITSM in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 99 reviews while ServiceNow ITSM has 16 reviews</p> <div class="user_review_list common_class_software_comparision"> <div class="d-flex user_review_list_row"> <div class="user_review_list_column"> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="pros_thumbs_up"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Pros</p> <p class="pros_comment">User-friendly, Powerful Reporting and Analytics, and Robust Ticketing System, Customizable Features.</p> <p class="pros_posted_user">Posted by - <span>Movies Station Pro</span></p> </div> </div> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="pros_thumbs_up"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Pros</p> <p class="pros_comment">its multi-channel support, automation features, and robust analytics. These tools streamline customer interactions across various platforms (email, chat, social media), and its integration capabilities with CRM systems and third-party apps.</p> <p class="pros_posted_user">Posted by - <span>Kamran Kasana</span></p> </div> </div> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="cons_thumbs_dowm"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Cons</p> <p class="pros_comment">The customer support could be more proactively available at times, as we sometimes have to wait 2 days.</p> <p class="pros_posted_user">Posted by - <span>Muskan</span></p> </div> </div> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="cons_thumbs_dowm"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Cons</p> <p class="pros_comment">Zendesk has great features, but its also high in price; its not budget-friendly. Sometimes the app lacks in process, and sometimes it also faces issues in reporting and analysis.</p> <p class="pros_posted_user">Posted by - <span>rohit rao</span></p> </div> </div> <a href="https://www.softwaresuggest.com/zendesk/reviews" target="_self" rel="noopener" class="view_all_userreviews_link">View All Zendesk Reviews</a> </div> <div class="user_review_list_column"> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="pros_thumbs_up"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Pros</p> <p class="pros_comment">Has all the features for effective workflows in different industry categories. Its quite an effective tool for managing and tracking issues and requirements.</p> <p class="pros_posted_user">Posted by - <span>Ritwick Halder</span></p> </div> </div> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="pros_thumbs_up"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Pros</p> <p class="pros_comment">It is easy to assign the request to the relevant team.</p> <p class="pros_posted_user">Posted by - <span>Kanika Gupta</span></p> </div> </div> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="cons_thumbs_dowm"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Cons</p> <p class="pros_comment">It is slow and takes more time to go from one window to another.</p> <p class="pros_posted_user">Posted by - <span>Saloni Singhal</span></p> </div> </div> <div class="d-flex pros_cons_row"> <div class="pros_icon_column"> <span class="cons_thumbs_dowm"></span> </div> <div class="pros_icon_column"> <p class="pros_title">Cons</p> <p class="pros_comment">Mobile software needs to be developed; sometimes it gets stuck in between.</p> <p class="pros_posted_user">Posted by - <span>Manish Relwani</span></p> </div> </div> <a href="https://www.softwaresuggest.com/servicenow-itsm/reviews" target="_self" rel="noopener" class="view_all_userreviews_link">View All ServiceNow ITSM Reviews</a> </div> <input type="hidden" class="procon_count" value="4" /> </div> </div> </div>   <div class="specification_section"> <h2 class="specifications_title">Specifications</h2> <p class="specifications_descriptions">Check out the specifications of Zendesk and ServiceNow ITSM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.</p> <div class="specification_list_section common_class_software_comparision"> <div class="d-flex specification_list_row"> <div class="specification_list_column"> <div class="specification_list_inner_row"> <div class="specification_name">Business</div> <ul> <li >Freelancers</li> <li >Startups</li> <li >SMBs</li> <li class="no_plans_list">Mid-Market</li> <li >Enterprises</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Accessibility</div> <ul> <li >API</li> <li >Free Trial </li> <li >Mobile Support</li> <li >Lifetime Free Plan</li> <li >Customization</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Available Support</div> <ul> <li >Email</li> <li >Phone</li> <li >Live Support</li> <li >Training</li> <li >Tickets</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Payment Type</div> <ul> <li >Yearly</li> <li >Monthly</li> <li class="no_plans_list">Onetime (Perpetual License)</li> <li class="no_plans_list">Transaction</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Desktop & Mobile Platforms</div> <ul> <li class="no_plans_list">Web App</li> <li >Windows</li> <li >macOS</li> <li >iOS</li> <li >Android</li> </ul> </div> </div> <div class="specification_list_column"> <div class="specification_list_inner_row"> <div class="specification_name">Business</div> <ul> <li class="no_plans_list">Freelancers</li> <li class="no_plans_list">Startups</li> <li >SMBs</li> <li class="no_plans_list">Mid-Market</li> <li >Enterprises</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Accessibility</div> <ul> <li >API</li> <li class="no_plans_list">Free Trial </li> <li >Mobile Support</li> <li class="no_plans_list">Lifetime Free Plan</li> <li >Customization</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Available Support</div> <ul> <li >Email</li> <li >Phone</li> <li >Live Support</li> <li class="no_plans_list">Training</li> <li >Tickets</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Payment Type</div> <ul> <li >Yearly</li> <li class="no_plans_list">Monthly</li> <li class="no_plans_list">Onetime (Perpetual License)</li> <li class="no_plans_list">Transaction</li> </ul> </div> <div class="specification_list_inner_row"> <div class="specification_name">Desktop & Mobile Platforms</div> <ul> <li >Web App</li> <li class="no_plans_list">Windows</li> <li class="no_plans_list">macOS</li> <li class="no_plans_list">iOS</li> <li class="no_plans_list">Android</li> </ul> </div> </div> </div> </div> </div>   <div class="integration_section"> <h2 class="integration_title">Integration</h2> <p class="integration_descriptions">Check out the specifications of Zendesk and ServiceNow ITSM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.</p> <div class="integration_list_section common_class_software_comparision"> <div class="d-flex integration_list_row"> <div class="integration_list_column"> <p class="integration_list_item "> <span class="dot_span_integration"></span> <a href="https://www.softwaresuggest.com/narvar" rel="noopener" target="_self">Narvar</a> </p> <p class="integration_list_item "> <span class="dot_span_integration"></span> <a href="https://www.softwaresuggest.com/teamviewer" rel="noopener" target="_self">TeamViewer</a> </p> <p class="integration_list_item "> <span class="dot_span_integration"></span> <a href="https://www.softwaresuggest.com/trello" rel="noopener" target="_self">Trello</a> </p> <p class="integration_list_item "> <span class="dot_span_integration"></span> <a href="https://www.softwaresuggest.com/tymeshift" rel="noopener" target="_self">Tymeshift</a> </p> <p class="integration_list_item "> <span class="dot_span_integration"></span> <a href="https://www.softwaresuggest.com/unbabel" rel="noopener" target="_self">Unbabel</a> </p> </div> <div class="integration_list_column d-flex align-items-center justify-content-center part_section border_right"> <p class="languages_section not_provided_text">(Not Provided by Vendor)</p> </div> </div> </div> </div>   <div class="video_section"> <h2 class="video_title">Video</h2> <p class="integration_descriptions">To gain a better understanding of how these Zendesk and ServiceNow ITSM work, you can check out the videos below. Browse through the videos and make the right choice.</p> <div class="video_list_section common_class_software_comparision"> <div class="d-flex video_list_row"> <div class="video_list_column"> <a data-fancybox="gallery0" href="https://www.youtube.com/embed/sFrcz2_4FpY" class="fancybox d-flex compare_video_fancy"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://img.youtube.com/vi/sFrcz2_4FpY/mqdefault.jpg" alt="Zendesk Video" height="180" width="320" /> <div class="play_icon_compare_video" title="Play"></div> </a> </div> <div class="video_list_column"> <a data-fancybox="gallery1" href="https://www.youtube.com/embed/RLimA5eqvoA" class="fancybox d-flex compare_video_fancy"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://img.youtube.com/vi/RLimA5eqvoA/mqdefault.jpg" alt="ServiceNow ITSM Video" height="180" width="320" /> <div class="play_icon_compare_video" title="Play"></div> </a> </div> </div> </div> </div>   <div class="company_details_section"> <h2 class="company_details_title">Company Details</h2> <p class="compnay_details_description">Get insight into the company details Zendesk and ServiceNow ITSM and learn how they operate. Explore the company name, its location, and more!</p> <div class="compnay_details_list common_class_software_comparision"> <div class="d-flex compnay_details_list_row"> <div class="compnay_details_list_column"> <div class="d-flex compnay_details_list_innner_col"> <div class="compnay_details_list_icon"></div> <div class="compnay_details_list_title_desc"> <div class="company_name_title">Company Name</div> <p class="company_name">Zendesk</p> </div> </div> <div class="d-flex compnay_details_list_innner_col"> <div class="compnay_details_list_icon"></div> <div class="compnay_details_list_title_desc"> <div class="company_name_title">Headquarter</div> <p class="company_name">San Francisco</p> </div> </div> </div> <div class="compnay_details_list_column"> <div class="d-flex compnay_details_list_innner_col"> <div class="compnay_details_list_icon"></div> <div class="compnay_details_list_title_desc"> <div class="company_name_title">Company Name</div> <p class="company_name">ScienceSoft</p> </div> </div> <div class="d-flex compnay_details_list_innner_col"> <div class="compnay_details_list_icon"></div> <div class="compnay_details_list_title_desc"> <div class="company_name_title">Headquarter</div> <p class="company_name">McKinney</p> </div> </div> </div> </div> </div> </div>   <div class="alternatives_section"> <h2 class="alternatives_heading">Alternatives</h2> <div class="alternatives_list_section common_class_software_comparision"> <div class="d-flex alternatives_list_row"> <div class="alternatives_list_column"> <a href="https://www.softwaresuggest.com/reamaze" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705238156_b_71.png" alt="Logo for Reamaze" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="Reamaze">Reamaze </span> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/hrmates" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1666095011_HRMates_Logo_Only.png" alt="Logo for HRMates" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="HRMates">HRMates </span> <div class="d-flex align-items-center star_new_rating_main compare_software_rate"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.5</p> <span class="starsvg_img_profile d-block"></span> </div> (2 reviews) </div> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/jira" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1464266093_jirasoftware_rgb_blue_updated.png" alt="Logo for Jira Software" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="Jira Software">Jira Software </span> <div class="d-flex align-items-center star_new_rating_main compare_software_rate"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.6</p> <span class="starsvg_img_profile d-block"></span> </div> (84 reviews) </div> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/remedy-service-desk" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1540900695_Remedy Service Management logo.png" alt="Logo for Remedy Service Desk Management" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="Remedy Service Desk Management">Remedy Service Desk Management </span> <div class="d-flex align-items-center star_new_rating_main compare_software_rate"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">2.5</p> <span class="starsvg_img_profile d-block"></span> </div> (2 reviews) </div> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/customgpt.ai" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/customgptai-20241105120257.png" alt="Logo for CustomGPT.ai" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="CustomGPT.ai">CustomGPT.ai </span> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/zendesk/alternatives" target="_self" rel="noopener" class="view_all_alternative_link">View All Zendesk Alternatives</a> </div> <div class="alternatives_list_column"> <a href="https://www.softwaresuggest.com/hiver" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1580464733_icon_copy.jpg" alt="Logo for Hiver" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="Hiver">Hiver </span> <div class="d-flex align-items-center star_new_rating_main compare_software_rate"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.8</p> <span class="starsvg_img_profile d-block"></span> </div> (4 reviews) </div> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/solarwinds" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1513680013_SolarWinds-logo.png" alt="Logo for SolarWinds" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="SolarWinds">SolarWinds </span> <div class="d-flex align-items-center star_new_rating_main compare_software_rate"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.5</p> <span class="starsvg_img_profile d-block"></span> </div> (2 reviews) </div> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/reamaze" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705238156_b_71.png" alt="Logo for Reamaze" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="Reamaze">Reamaze </span> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/customgpt.ai" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/customgptai-20241105120257.png" alt="Logo for CustomGPT.ai" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="CustomGPT.ai">CustomGPT.ai </span> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/servicenow-asset-management" target="_self" rel="noopener" class="alternatives_cards d-flex align-items-center"> <div class="alternatives_comp_logo"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1499762667_Servicenow-logo.png" alt="Logo for ServiceNow Asset Management" height="50" width="50"> </div> <div class="d-flex soft_name_review"> <span class="alternative_main_span" title="ServiceNow Asset Management">ServiceNow Asset Management </span> <div class="d-flex align-items-center star_new_rating_main compare_software_rate"> <div class="ratings_star_img_p_main d-flex align-items-center justify-content-center p-1"> <p class="m-0">4.7</p> <span class="starsvg_img_profile d-block"></span> </div> (3 reviews) </div> </div> <div class="alternative_arrow_right"></div> </a> <a href="https://www.softwaresuggest.com/servicenow-itsm/alternatives" target="_self" rel="noopener" class="view_all_alternative_link">View All ServiceNow ITSM Alternatives</a> </div> </div> </div> </div>   <div class="faq_new_main"> <h2 class="faq_heading">FAQs</h2> <div class="common_class_software_comparision mb-0"> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label activefaq">Zendesk and ServiceNow ITSM cater to which types of businesses?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" style='display: block;'><p>Zendesk is suitable for Freelancer, Startups, SMBs & Enterprises, whereas ServiceNow ITSM is suitable for SMBs & Enterprises.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label ">Which is the better option between Zendesk and ServiceNow ITSM?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" ><p>This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zendesk has an advantage over ServiceNow ITSM.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label ">Do Zendesk and ServiceNow ITSM offer a free trial?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" ><p>Zendesk provides a free trial, while ServiceNow ITSM doesn鈥檛 offer free trial.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label ">For what other purposes can Zendesk and ServiceNow ITSM be used?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" ><p>Apart from being a Help Desk software, Zendesk can be used as a crm software, quality management software, ticketing management software and help desk software, while ServiceNow ITSM can be utilized as a website development tools, ticketing management software and it software.</p></div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label ">What level of customer support can I expect from Zendesk and ServiceNow ITSM?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" ><p>Zendesk provides customer support over various channels including phone, email, live support and tickets, and ServiceNow ITSM provides customer support over phone, email, live support and more.</p></div> </div> </div> </div> </div>  <div class="ga_track_soft_list mobile_sticky_cta soft_list_prof"> <input type="hidden" class="ga_soft_name" value="Zendesk"> <input type="hidden" class="ga_top_soft_name popup_soft_name" value="Zendesk"> <input type="hidden" class="popup_soft_id" value="2835"> <input type="hidden" class="comp_soft_no" value="compare_soft2"> <input type="hidden" class="category_name" value="Help Desk Software"> <p class="mobile_sticky_name soft_name_top_soft">Zendesk</p> <span class="ga_track_alt_comp_btn ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_load_popup_form alternatives_req_demo d-flex align-items-center justify-content-center comp_soft_button compare_main_btn">Free Demo</span> </div> </div> <div class="col-sm-12 col-xl-3 comparison_software_list_column_3"> <div class="sticky_sidebar_compare">  <div class="add_product_section common_class_software_comparision"> <div class="ajax_load_popup_form add_prodcut_btn d-flex align-items-center justify-content-center"> <img src="https://images.softwaresuggest.com/static-frontend/compare/add-circle.svg" alt="Add Product" width="28" height="28"> <div class="add_product_text">Add Product</div> </div> </div>   <div class="d-flex flex-wrap add_product_to_compare_section common_class_software_comparision"> <div class="add_product_to_compare_title">Add Products to Compare</div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main sidebar_add_to_compare"> <input type="hidden" class="sidebar_add_to_comp_id" value="4618" /> <p class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus logo" title="ManageEngine ServiceDesk Plus"> </p> <div class="most_p_name_star"> <p class="most_p_name wr_cursor">ManageEngine ServiceDesk Plus</p> <p class="d-flex align-items-center star_rate_icon most_popular_star"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.8</span> <span class="rating_count">(5 reviews) </span> </p> </div> </div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main sidebar_add_to_compare"> <input type="hidden" class="sidebar_add_to_comp_id" value="7349" /> <p class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1500723708_HubspotCRM-logo.png" alt="Hubspot CRM logo" title="Hubspot CRM"> </p> <div class="most_p_name_star"> <p class="most_p_name wr_cursor">Hubspot CRM</p> <p class="d-flex align-items-center star_rate_icon most_popular_star"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.6</span> <span class="rating_count">(48 reviews) </span> </p> </div> </div> <div class="col-xs-12 col-sm-6 col-xl-12 d-flex align-items-center most_p_software_main sidebar_add_to_compare"> <input type="hidden" class="sidebar_add_to_comp_id" value="841" /> <p class="d-flex align-items-center justify-content-center mp_software_icon wr_cursor"> <img width="40" height="40" class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk logo" title="Freshdesk"> </p> <div class="most_p_name_star"> <p class="most_p_name wr_cursor">Freshdesk</p> <p class="d-flex align-items-center star_rate_icon most_popular_star"> <span class="d-flex align-items-center most_popu_green_rating"><span class="feature_card_star"></span>4.5</span> <span class="rating_count">(26 reviews) </span> </p> </div> </div> </div>   <div class="trending_customer_sticky"></div>   <div class="d-flex flex-wrap similar_comparison_section common_class_software_comparision"> <div class="similar_comparison_title">Similar Comparisons</div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-tawk-to" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" title="Zendesk" alt="Zendesk" width="42" height="26" loading="lazy" rel="preload"> </div> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1537440793_tawk.to logo.png" title="Tawk.to" alt="Tawk.to" width="42" height="26" loading="lazy" rel="preload"> </div> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-opsgenie" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" title="Zendesk" alt="Zendesk" width="42" height="26" loading="lazy" rel="preload"> </div> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705250503_b_71.png" title="Opsgenie" alt="Opsgenie" width="42" height="26" loading="lazy" rel="preload"> </div> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="col-lg-12 col-md-12 col-sm-12 col-12 flex-wrap comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/spiceworks-help-vs-zendesk" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1516173170_Spiceworks-logo.png" title="Spiceworks" alt="Spiceworks" width="42" height="26" loading="lazy" rel="preload"> </div> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" title="Zendesk" alt="Zendesk" width="42" height="26" loading="lazy" rel="preload"> </div> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div>  </div> </div> </div> </div> </div> </div> </div>  <div id="confused_best_software" class="comp_section"> <div class="confused_bg_main"> <div class="still_confused_top_bg"></div> <div class="container"> <div class="row"> <div class="col-md-6"> <div class="still_confused_heading">Still Confused to find the best software?</div> </div> <div class="col-md-6 d-flex align-items-center justify-content-center"> <div class="form_confused_main" id='confused_form_sbt'> <div class="top-left-quarter-circle"></div> <div class="popup_desk_form_div"> <form class="popup_desk_form_1"> <input type="hidden" class="ssleadpost_inboundlead" name="ssleadpost[inboundlead]" value="1"> <input type="hidden" class="ssleadpost_currentform" name="ssleadpost[currentform]" value="firstform"> <input type="hidden" class="ssleadpost_source" name="ssleadpost[source]" value="FreeConsultation"> <input type="hidden" class="ssleadpost_countrycode" name="ssleadpost[countrycode]"> <input type="hidden" class="ssleadpost_categoryid" name="ssleadpost[categoryid]"> <input type="hidden" class="ssleadpost_software_name" name="ssleadpost[software]"> <input type="hidden" class="utm_source_hiden" name="ssleadpost[utm_source]" value="FreeConsultation"> <input type="hidden" class="is_mobile_no_valid" name="ssleadpost[is_mobile_no_valid]"> <div class="form_field_main"> <div class="popup_desk_field_group mb-4"> <label>Name:</label> <input class="popup_desk_field sidebar_form_input name_input_validation" pattern="^[a-zA-Z0-9].*" type="text" value="" placeholder="Enter Name" required name="ssleadpost[name]" maxlength="64" aria-label="name"> </div> <div class="popup_desk_field_group mb-4"> <label>Email:</label> <input class="popup_desk_field sidebar_form_input" type="email" pattern="[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,6}$" placeholder="Enter Email" value="" required name="ssleadpost[email]" aria-label="email"> </div> <div class="popup_desk_field_group mb-4 mobile_no_field"> <label>Mobile Number:</label> <input class="ssintlTelInput popup_desk_field sidebar_form_input" pattern="^[0-9].*" placeholder="Enter Mobile Number" type="tel" value="" required maxlength="12" name="ssleadpost[mobile]" aria-label="mobile"> </div> <div class="popup_desk_field_group mb-4"> <label>Company Name:</label> <input class="popup_desk_field sidebar_form_input" pattern="^[a-zA-Z0-9].*" type="text" placeholder="Enter Company Name" value="" required name="ssleadpost[company]" aria-label="company"> </div> <div class="popup_desk_submit"> <button type="submit" class="popup_desk_submit_btn submit_confused_form_design submit_confused_form new_form_sub_btn form_1_submit">Get Free Consultation</button> </div> </div> </form> <form class="popup_desk_form_2"> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <div class="form_field_main"> <div class="popup_desk_field_group mb-4"> <label>Industry:</label> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[industry]" aria-label="industry"> <option value="" >-- Select Industry --</option> <option value="Accounting / CPA" >Accounting / CPA</option> <option value="Advertising" >Advertising</option> <option value="Agriculture" >Agriculture</option> <option value="Architects" >Architects</option> <option value="Architecture" >Architecture</option> <option value="Auto Dealership" >Auto Dealership</option> <option value="Ayurvedic / Panchkarma" >Ayurvedic / Panchkarma</option> <option value="Banking" >Banking</option> <option value="Banking & Mortgage" >Banking / Mortgage</option> <option value="BPO" >BPO</option> <option value="Construction / Contracting" >Construction / Contracting</option> <option value="Consulting" >Consulting</option> <option value="Corporate" >Corporate</option> <option value="Dental" >Dental</option> <option value="Diet & Nutrition" >Diet & Nutrition</option> <option value="Day Care Hospital" >Day Care Hospital</option> <option value="Distribution" >Distribution</option> <option value="E-commerce Sector" >E-commerce Sector</option> <option value="Education" >Education</option> <option value="Engineering" >Engineering</option> <option value="FMCG" >FMCG</option> <option value="Financial Sector / Fintech" >Financial Sector / Fintech</option> <option value="Food / Beverage" >Food / Beverage</option> <option value="Gym / Fitness / Aerobics" >Gym / Fitness / Aerobics</option> <option value="Government Agencies" >Government Agencies</option> <option value="Government Contractors" >Government Contractors</option> <option value="Healthcare / Social Services" >Healthcare / Social Services</option> <option value="Homeopathic" >Homeopathic</option> <option value="Hospitality / Travel" >Hospitality / Travel</option> <option value="Insurance" >Insurance</option> <option value="Interior Designers" >Interior Designers</option> <option value="IT / Software Technology" >IT / Software Technology</option> <option value="Jewellery" >Jewellery</option> <option value="Legal / Law Firm" >Legal / Law Firm</option> <option value="Logistics" >Logistics</option> <option value="Manufacturing / Retail" >Manufacturing / Retail</option> <option value="Maintenance / Field Service" >Maintenance / Field Service</option> <option value="Manufacturing" >Manufacturing</option> <option value="Manpower / Labor" >Manpower / Labor</option> <option value="Marketing Services" >Marketing Services</option> <option value="Media / Newspaper" >Media / Newspaper</option> <option value="Nonprofit" >Nonprofit</option> <option value="NBFC" >NBFC</option> <option value="Oil / Gas" >Oil / Gas</option> <option value="Ophthalmology / Eye Disorder Clinic" >Ophthalmology / Eye Disorder Clinic</option> <option value="Other" >Other</option> <option value="Petrol Pump" >Petrol Pump</option> <option value="Pharma Manufacturing" >Pharma Manufacturing</option> <option value="Pharmaceuticals" >Pharmaceuticals</option> <option value="Physiotherapy" >Physiotherapy</option> <option value="Property Management" >Property Management</option> <option value="Real Estate" >Real Estate</option> <option value="Real Estate Brokerage" >Real Estate Brokerage</option> <option value="Recruitment" >Recruitment</option> <option value="Retail" >Retail</option> <option value="Retail / Wholesale" >Retail / Wholesale</option> <option value="Retail Grocery" >Retail Grocery</option> <option value="Retail Supermarket" >Retail Supermarket</option> <option value="School" >School</option> <option value="Software / Technology" >Software / Technology</option> <option value="Stock Market" >Stock Market</option> <option value="Telecommunications" >Telecommunications</option> <option value="Textile / Garment" >Textile / Garment</option> <option value="Trading" >Trading</option> <option value="Transportation" >Transportation</option> <option value="University" >University</option> <option value="University / College" >University / College</option> <option value="Utilities" >Utilities</option> <option value="Veterinary" >Veterinary</option> <option value="Wholesale" >Wholesale</option> </select> </div> <div class="popup_desk_field_group mb-4"> <label>City:</label> <input class="popup_desk_field sidebar_form_input" type="text" pattern="^[a-zA-Z0-9].*" placeholder="Enter City" value="" required name="ssleadpost[city]" aria-label="city"> </div> <div class="popup_desk_field_group mb-4"> <label>Requirements:</label> <textarea class="popup_desk_field sidebar_form_input popup_desk_field_text_area" required placeholder="Enter Requirements" name="ssleadpost[description]" aria-label="description"></textarea> </div> <div class="popup_desk_submit"> <button type="submit" class="popup_desk_submit_btn new_form_sub_btn form_2_submit submit_confused_form_design">Submit</button> </div> </div> </form> <form class="popup_desk_form_3"> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <div class="form_field_main"> <div class="popup_desk_field_group mb-4"> <label>Designation:</label> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[designation]" aria-label="designation"> <option value="" >-- Select Designation --</option> <option value="Accountant" >Accountant</option> <option value="Admin" >Admin</option> <option value="Analyst" >Analyst</option> <option value="Assistant Manager" >Assistant Manager</option> <option value="BDM" >BDM</option> <option value="CEO" >CEO</option> <option value="Chartered Accountant" >Chartered Accountant</option> <option value="Chairman" >Chairman</option> <option value="Chief Financial Officer" >Chief Financial Officer</option> <option value="Clerk" >Clerk</option> <option value="COO" >COO</option> <option value="CTO" >CTO</option> <option value="CXO" >CXO</option> <option value="Consultant" >Consultant</option> <option value="Committee Member" >Committee Member</option> <option value="Designer" >Designer</option> <option value="Developer" >Developer</option> <option value="Director" >Director</option> <option value="Doctor" >Doctor</option> <option value="Engineer" >Engineer</option> <option value="Executive" >Executive</option> <option value="Finance Manager" >Finance Manager</option> <option value="Freelancer" >Freelancer</option> <option value="General Manager" >General Manager</option> <option value="Head" >Head</option> <option value="HR Executive" >HR Executive</option> <option value="HR Manager" >HR Manager</option> <option value="IT Manager" >IT Manager</option> <option value="Librarian" >Librarian</option> <option value="Managing Director" >Managing Director</option> <option value="Marketing Manager" >Marketing Manager</option> <option value="Manager" >Manager</option> <option value="Operations Head" >Operations Head</option> <option value="Owner/Proprietor" >Owner/Proprietor</option> <option value="President" >President</option> <option value="Partner" >Partner</option> <option value="Principal" >Principal</option> <option value="Professor" >Professor</option> <option value="Promoter" >Promoter</option> <option value="Purchase Manager" >Purchase Manager</option> <option value="Regional Director" >Regional Director</option> <option value="Regional Manager" >Regional Manager</option> <option value="Sales Manager" >Sales Manager</option> <option value="Secretary" >Secretary</option> <option value="Society Member" >Society Member</option> <option value="Supervisor" >Supervisor</option> <option value="Teacher" >Teacher</option> <option value="Technical" >Technical</option> <option value="Trustee" >Trustee</option> <option value="Vice President" >Vice President</option> </select> </div> <div class="popup_desk_field_group mb-4"> <label>No. of Employees:</label> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[no_of_employees]" aria-label="no_of_employees"> <option value="" >-- Select No. of Employees --</option> <option value="Less than 50 " >Less than 50</option> <option value="50-100" >50-100</option> <option value="100-500" >100-500</option> <option value="500-1000" >500-1000</option> <option value="More than 1000" >More than 1000</option> </select> </div> <div class="popup_desk_field_group mb-4"> <label>No. of Software Users:</label> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[no_of_users]" aria-label="no_of_users"> <option value="" >-- No. of Software Users --</option> <option value="1 - 5 Users" >1 - 5 Users</option> <option value="6 - 9 Users" >6 - 9 Users</option> <option value="10 - 19 Users" >10 - 19 Users</option> <option value="20 - 29 Users" >20 - 29 Users</option> <option value="30 - 39 Users" >30 - 39 Users</option> <option value="40 - 49 Users" >40 - 49 Users</option> <option value="50 - 99 Users" >50 - 99 Users</option> <option value="100 -199 Users" >100 -199 Users</option> <option value="200 - 499 Users" >200 - 499 Users</option> <option value="500 - 999 Users" >500 - 999 Users</option> <option value="1000 Users and Above" >1000 Users and Above</option> </select> </div> <div class="popup_desk_field_group mb-4"> <label>Preferred Time To Call</label> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[prefer_time_to_call]" aria-label="prefer_time_to_call"> <option value="" >-- Select Preferred Time To Call --</option> <option value="All Day" >All Day</option> <option value="Morning" >Morning</option> <option value="Noon" >Noon</option> <option value="Evening" >Evening</option> </select> </div> <div class="popup_desk_submit"> <button type="submit" class="popup_desk_submit_btn new_form_sub_btn form_3_submit submit_confused_form_design">Submit</button> </div> </div> </form> <form class="popup_desk_form_4"> <input type="hidden" class="ssleadpost_lead_id" name="ssleadpost[lead_id]"> <div class="form_field_main"> <div class="popup_desk_field_group mb-4"> <label>Deployment:</label> <select class="popup_desk_field sidebar_form_input" required name="ssleadpost[deployment]" aria-label="deployment"> <option value="" >-- Select Deployment --</option> <option value="Cloud Based" >Cloud Based</option> <option value="On Premises" >On Premises</option> <option value="Hybrid" >Hybrid</option> <option value="Any" >Any</option> </select> </div> <div class="popup_desk_field_group mb-4"> <label>Current software:</label> <input class="popup_desk_field sidebar_form_input" type="text" placeholder="Enter Current software" pattern="^[a-zA-Z0-9].*" value="" required name="ssleadpost[other_software]" aria-label="other_software"> </div> <div class="popup_desk_field_group mb-4"> <label>Reason to Changes:</label> <input type="text" class="popup_desk_field sidebar_form_input" required placeholder="Enter Reason to Changes" value="" pattern="^[a-zA-Z0-9].*" name="ssleadpost[reason_to_change]" aria-label="reason_to_change"> </div> <div class="popup_desk_submit"> <button type="submit" class="popup_desk_submit_btn new_form_sub_btn form_4_submit submit_confused_form_design">Submit</button> </div> </div> </form> <div class="popup_desk_thanks_msg"> <div class="popup_thanks_center"> <div class="green_tick_success"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://www.softwaresuggest.com/assets2/img/exit_intent_img/check_success.svg" alt="success" height="50" width="50"> </div> <div class="popup_desk_thanks_msg_text"> <div class="thanks_text_popup">Thank you for the enquiry. </div> <div class="thanks_text_popup_sub">One of our software analysts will contact you in next 1 hour.</div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="still_confused_bottom_bg"></div> </div> </div>  <div class="mobile_overflow_faq"> <div class="scroll_mobile_view"> <div class="container_width_mobile">  <div class="container" id="popular_comparision"> <div class="row popular_coparison_main_row"> <div class="col-sm-12 col-xl-12"> <div class="popular_comparision_section"> <h2 class="popular_comparison_heading">Popular Comparisons</h2> <div class="popular_comparison_list_section common_class_software_comparision"> <div class="d-flex popular_comparison_row"> <div class="popular_comparison_column d-flex flex-column"> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-front-app" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" alt="Zendesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zendesk">Zendesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561705237878_b_71.png" alt="Front App logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Front App">Front App</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/azuredesk-vs-replydesk" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1492759790_logo.png" alt="AzureDesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="AzureDesk">AzureDesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1663066060_ReplyDesk_Icon_150.png" alt="ReplyDesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ReplyDesk">ReplyDesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-webmaxy-analyzer" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" alt="Zendesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zendesk">Zendesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1689841175_Webmaxy_Analyzer_Product_Suite_Branding_Symbol-01.jpg" alt="WebMaxy Analyzer logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="WebMaxy Analyzer">WebMaxy Analyzer</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> <div class="popular_comparison_column d-flex flex-column"> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-pendo-io" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" alt="Zendesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zendesk">Zendesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/pendoio-20231229161236.png" alt="Pendo.io logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Pendo.io">Pendo.io</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/servicedesk-plus-vs-mosyle-business" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1490335152_ME-help-desk-software.png" alt="ManageEngine ServiceDesk Plus Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="ManageEngine ServiceDesk Plus">ManageEngine ServiceDesk Plus</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561720137925_b_82.png" alt="Mosyle Business logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Mosyle Business">Mosyle Business</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/spiceworks-help-vs-check-mk" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1516173170_Spiceworks-logo.png" alt="Spiceworks Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Spiceworks">Spiceworks</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561539548423_b_55.png" alt="Check_MK logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Check_MK">Check_MK</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> <div class="popular_comparison_column d-flex flex-column"> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/zendesk-vs-osticket" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1482814427_Screen Shot 2016-11-23 at 2.30.11 PM.png" alt="Zendesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Zendesk">Zendesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1441950975_osticket.png" alt="osTicket logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="osTicket">osTicket</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="comparision_inner_card"> <a href="https://www.softwaresuggest.com/compare/freshdesk-vs-faveo-helpdesk" target="_self" rel="noopener" class="card_comparision d-flex"> <div class="pro_comp_div d-flex align-items-center "> <div class="pro_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1496835039_FD_DEV_400x400.png" alt="Freshdesk Logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Freshdesk">Freshdesk</span> </div> <div class="pro_campare_comp_div d-flex align-items-center"> <div class="pro_campare_comp_logo d-flex align-items-center justify-content-center"> <img class="lazyload" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1556886149_logo-1.png" alt="Faveo HelpDesk logo" width="42" height="26" loading="lazy" rel="preload"> </div> <span title="Faveo HelpDesk">Faveo HelpDesk</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> <div class="comparision_inner_card"> <a 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rel="preload"> </div> <span title="Gorgias">Gorgias</span> <div class="vs_logo_div d-flex align-items-center justify-content-center"> <span>VS</span> </div> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div>  </div> </div> </div> </div>  </div>  <div class="call_popup_main"></div>  <footer class="ss_new_cat_footer cat_ss_footer"> <div class="container ss_new_container"> <div class="row"> <div class="col-sm-6 col-xl-3 ss_new_cat_footer_col"> <div class="footer_part_heading"> <p><span>For Vendors</span></p> </div> <ul class="footer_link_list"> <li><a rel="noopener" href="https://www.softwaresuggest.com/vendors">Register Your Software</a></li> <li><a rel="noopener nofollow" href="https://www.softwaresuggest.com/vendorsportal/index.php?r=site/login">Vendor Login</a></li> <li><a class="footer_focus_style" rel="noopener nofollow" href="https://www.softwaresuggest.com/pricing">Pricing</a></li> <li class="add_service_cursor_outer"><a rel="nofollow" class="footer_focus_style" 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loadCss('https://www.softwaresuggest.com/assets2/componentwise/buyersguide/bguide_table_new.css?v=17.75'); } document.addEventListener("DOMContentLoaded", function(event) { // to load css after domcontent loaded loadCss('https://www.softwaresuggest.com/assets2/componentwise/intl-tel-input.css'); // to load js after dom content loaded loadScripts([ 'https://www.softwaresuggest.com/assets2/componentwise/js/newstructure_script.js?v=17.75', 'https://www.softwaresuggest.com/assets2/componentwise/js/compare/compare_new.js?v=17.75', // js for all ga event 'https://cdn-cookieyes.com/client_data/bfaf8f1bbd6087284be4841a/script.js', 'https://www.softwaresuggest.com/assets2/componentwise/header/ss_header.js?v=17.75', 'https://www.softwaresuggest.com/assets2/js/custom/ga_event.js?v=17.75' ],function(){ var _ouibounce = ouibounce(document.getElementById('ouibounce-modal'), { aggressive: true, timer: 0, cookieExpire:1, callback: function() { if (1){ current_popup = 'ouibounce-modal'; current_popup_source = 'ExitIntent'; $('#'+current_popup).hide(); toggle_popup(); ajax_load_popup_form(); ga_track_exit_intent_trigger(); } } }); }); }); function ss_redirection(url, blank) { if (blank == '' || !blank) { window.location.href = url; } else { window.open(url); } } var ados; window.onload = (event) => { setTimeout(function(){ (function(b,m,h,a,g){b[a]=b[a]||[];b[a].push({"gtm.start":new Date().getTime(),event:"gtm.js"});var k=m.getElementsByTagName(h)[0],e=m.createElement(h),c=a!="dataLayer"?"&l="+a:"";e.async=true;e.src="https://www.googletagmanager.com/gtm.js?id="+g+c;k.parentNode.insertBefore(e,k)})(window,document,"script","dataLayer","GTM-WQDBJVZ"); }, 5000); } //CTA button update on mobile view for accounting category const currentCountryIp = document.getElementById("currentip").value; if(currentCountryIp == "IN") { function isMobileView() { return window.innerWidth <= 767; } function modifyFreeDemoButtons() { const freeDemoButtons = document.querySelectorAll('.connect_now'); const freeTrialButtons = document.querySelectorAll('.onclick_free_trial_free_demo'); const categoryTag = document.querySelector('.categoryid'); const categoryId = categoryTag ? categoryTag.value : 0; freeDemoButtons.forEach(function(freeDemoButton) { if (isMobileView() && categoryId == 1) { freeDemoButton.textContent = "Connect Now"; freeDemoButton.classList.remove('popup_new_free', 'ajax_form_accordion', 'alternatives_req_demo', 'ajax_load_popup_form'); freeDemoButton.removeAttribute('onclick'); freeDemoButton.addEventListener('click', function (e) { e.preventDefault(); //temporary testing mobile no. window.location.href = 'tel:+917969299429'; }); } }); freeTrialButtons.forEach(function (freeTrialButton) { if (isMobileView() && categoryId == 1) { freeTrialButton.classList.add('ga_track_nrd_rd', 'popup_new_free', 'ajax_form_accordion', 'free_trial_btn'); } }); } modifyFreeDemoButtons(); window.addEventListener('resize', modifyFreeDemoButtons); 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