BCD Travel Client Testimonial

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class="vertical-tabs-content"> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/digital-threats/dns-hijacking/"> <p class="pb0">DNS HIJACKING</p> <p class="text-default pb0"><small>Rapidly growing in complexity along with Domain Shadowing.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/digital-threats/dns-cache-poisoning/"> <p class="pb0">DNS CACHE POISONING</p> <p class="text-default pb0"><small>Learn how DNS poisoning—also known as DNS spoofing—affects users.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/digital-threats/expired-ssl-certificates/"> <p class="pb0">EXPIRED DIGITAL CERTIFICATES</p> <p class="text-default pb0"><small>Unlike other digital services that renew automatically, SSL certificates expire, leading to inevitable risk.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/digital-threats/expired-domain-names/"> <p class="pb0">EXPIRED OR ABANDONED DOMAIN NAMES</p> <p class="text-default pb0"><small>Avoid the risk associated with poor domain management.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/digital-threats/ddos-attack/"> <p class="pb0">DDOS ATTACKS</p> <p class="text-default pb0"><small>Ensure your DNS is equipped with DDoS mitigation to constantly monitor for malformed traffic.</small></p> </a> </li> </ul> </div> <div id="menuVTab2_2" class="vertical-tabs-content"> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/digital-threats/online-counterfeiting/"> <p class="pb0">ONLINE COUNTERFEITING</p> <p class="text-default pb0"><small>Protect your brand and customers from counterfeit goods.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/digital-threats/domain-infringement/"> <p class="pb0">DOMAIN INFRINGEMENTS</p> <p class="text-default pb0"><small>Why monitoring your brand in the domain name space is vital for your business.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/digital-threats/ip-infringement/"> <p class="pb0">IP INFRINGEMENT</p> <p class="text-default pb0"><small>Reduce the impact of online IP infringement.</small></p> </a> </li> </ul> </div> <div id="menuVTab2_3" class="vertical-tabs-content"> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/digital-threats/phishing/"> <p class="pb0">PHISHING</p> <p class="text-default pb0"><small>Phishing attacks are growing worldwide.</small></p> </a> </li> </ul> </div> </div> </div> </div> </div> <div class="mega-menu dropdown-content bg-transparent" id="navTabs3"> <div class="row mega-menu-content bg-white"> <ul class="col l3 xl3 vertical-tabs vertical-tabs-4"> <li class="tab vertical-tabs-item"> <a class="active" href="#menuVTab3_1"> <span class="csc-icon c-i-apps-windows-locked"></span> <span class="vtab-label">DOMAINSEC</span> </a> </li> <li class="tab vertical-tabs-item"> <a class="active" href="#menuVTab3_2"> <span class="csc-icon c-i-www"></span> <span class="vtab-label">DOMAIN MANAGEMENT</span> </a> </li> <li class="tab vertical-tabs-item"> <a href="#menuVTab3_3"> <span class="csc-icon c-i-lock"></span> <span class="vtab-label">DOMAIN SECURITY</span> </a> </li> <li class="tab vertical-tabs-item"> <a href="#menuVTab3_4"> <span class="csc-icon c-i-shield-check"></span> <span class="vtab-label">BRAND PROTECTION</span> </a> </li> <li class="tab vertical-tabs-item"> <a href="#menuVTab3_5"> <span class="csc-icon c-i-fingerprint-search"></span> <span class="vtab-label">FRAUD PROTECTION</span> </a> </li> </ul> <div class="col l9 xl9 vertical-tabs-container"> <div id="menuVTab3_1" class="vertical-tabs-content"> <a class="avenir-heavy" href="/en/domainsec/"> <p class="avenir-heavy">INTRODUCING DOMAINSEC<sup>SM</sup></p> <p class="text-default avenir-heavy"><small>Revolutionizing the way you lower your cyber risk exposure online.</small></p> </a> <hr /> <div class="nav-video-container"> <a href="#defaultVideoModal" class="modal-trigger video-modal-trigger" data-video-url="https://www.youtube.com/embed/5yF5XQMVMTI"> <img class="nav-video-thumbnail box-shadow-dark" src="/images/domainsec-video-thumbnail-700x400.jpg" alt="DOMAINSEC" width="100%"> </a> </div> </div> <div id="menuVTab3_2" class="vertical-tabs-content"> <a class="avenir-heavy" href="/en/domain-management/"> <p class="avenir-heavy">DOMAIN MANAGEMENT</p> <p class="text-default avenir-heavy"><small>The world is more connected than ever before. Understand which assets are business critical.</small></p> </a> <hr /> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/domain-management/domain-security-in-enterprise-risk-management/"> <p class="pb0">ENTERPRISE RISK MANAGEMENT</p> <p class="text-default pb0"><small>Include domains and vendor selection in your risk management.</small></p> </a> </li> <li> <a class="text-hyperlink" href="https://premiumdomains.cscdbs.com/" target="_blank"> <p class="pb0">PREMIUM DOMAINS FOR SALE</p> <p class="text-default pb0"><small>Work with the most security conscious provider.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-management/domain-name-acquisition/"> <p class="pb0">DOMAIN NAME ACQUISITION</p> <p class="text-default pb0"><small>Acquire domain names from third parties.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-management/digital-asset-investigation/"> <p class="pb0">DIGITAL ASSET INVESTIGATION</p> <p class="text-default pb0"><small>Research third party-owned domain names before you buy.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-management/enterprise-class-registrar/"> <p class="pb0">ENTERPRISE CLASS REGISTRAR</p> <p class="text-default pb0"><small>Domain security starts with your registrar.</small></p> </a> </li> </ul> </div> <div id="menuVTab3_3" class="vertical-tabs-content"> <a class="avenir-heavy" href="/en/domain-security/"> <p>DOMAIN SECURITY</p> <p class="text-default"><small>Domain names, DNS, and digital certificates are fundamental, business-critical components.</small></p> </a> <hr /> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/domain-security/csc-security-center/"> <p class="pb0">CSC SECURITY CENTER</p> <p class="text-default pb0"><small>Complete security oversight of a brand's core digital assets.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-security/registry-locks/"> <p class="pb0">CSC MULTILOCK</p> <p class="text-default pb0"><small>Preventing unauthorized deletions, transfers, and updates to your domains.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-security/domain-name-api/"> <p class="pb0">DOMAIN NAME SECURITY INTELLIGENCE API</p> <p class="text-default pb0"><small>Display all your security intelligence in one place.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-security/dns-services/"> <p class="pb0">DNS SERVICES</p> <p class="text-default pb0"><small>Get peace of mind to confidently conduct business online around the world.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-security/ssl-certificate-management/"> <p class="pb0">SSL CERTIFICATE MANAGEMENT | DIGITAL CERTIFICATES</p> <p class="text-default pb0"><small>Provide a safe, encrypted environment for all your online transactions.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/domain-security/subdomain-monitoring/"> <p class="pb0">SUBDOMAIN MONITORING</p> <p class="text-default pb0"><small>Preventing subdomain hijacking before it occurs.</small></p> </a> </li> </ul> </div> <div id="menuVTab3_4" class="vertical-tabs-content"> <a class="avenir-heavy" href="/en/brand-protection/"> <p>BRAND PROTECTION</p> <p class="text-default"><small>The best combination of online brand monitoring and enforcement activities on the market.</small></p> </a> <hr /> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/brand-protection/brand-monitoring-services/"> <p class="pb0">BRAND MONITORING SERVICES</p> <p class="text-default pb0"><small>Keeping watch over your brands across all digital channels.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/brand-protection/brand-monitoring-services/domain-name-monitoring/"> <p class="pb0">3D DOMAIN SECURITY AND ENFORCEMENT</p> <p class="text-default pb0"><small>Powered by DomainSec<sup>SM</sup>.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/brand-protection/brand-enforcement/"> <p class="pb0">BRAND ENFORCEMENT SERVICES</p> <p class="text-default pb0"><small>We offer expert online brand enforcement specialists with global language capabilities.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/brand-protection/anti-counterfeiting/"> <p class="pb0">ANTI-COUNTERFEITING SERVICES</p> <p class="text-default pb0"><small>Take rapid actions to take down illegal listings and postings.</small></p> </a> </li> </ul> </div> <div id="menuVTab3_5" class="vertical-tabs-content"> <a class="avenir-heavy" href="/en/enterprise-fraud-prevention/"> <p>ENTERPRISE FRAUD PROTECTION</p> <p class="text-default"><small>Protect against phishing attacks and email fraud.</small></p> </a> <hr /> <ul class="vertical-tabs-link-list"> <li> <a class="text-hyperlink" href="/en/enterprise-fraud-prevention/email-fraud-defense/"> <p class="pb0">EMAIL FRAUD DEFENSE</p> <p class="text-default pb0"><small>Introduce formal email protocols to manage messages that falsely claim to be you.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/enterprise-fraud-prevention/anti-phishing/"> <p class="pb0">ANTI-PHISHING</p> <p class="text-default pb0"><small>Mitigate phishing attacks by using a full range of detection and response solutions.</small></p> </a> </li> <li> <a class="text-hyperlink" href="/en/enterprise-fraud-prevention/domaincasting/"> <p class="pb0">DOMAINCASTING<sup>SM</sup></p> <p class="text-default pb0"><small>Innovative new domain security technology delivers visibility for companies looking to mitigate phishing, brand abuse and online fraud. </small></p> </a> </li> </ul> </div> </div> </div> </div> <div class="mega-menu dropdown-content bg-transparent" id="navTabs4"> <div class="row mega-menu-content bg-white"> <div class="col m12 vertical-tabs-container"> <div id="menuVTab4_1" class="vertical-tabs-content"> <a 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href="/en/resources-news/">RESOURCES AND NEWS</a></li> <li><a class="text-hyperlink" href="/blog/" target="_blank">BLOG: DIGITAL BRAND INSIDER</a></li> </ul> </div> </div> </div> </div> </div></div>   <div class="item-page" itemscope itemtype="https://schema.org/Article"> <meta itemprop="inLanguage" content="en-GB" /> <meta itemprop="author" content="CSC" /> <meta itemprop="image" content="/images/logos/CSC-logo.png" /> <meta itemprop="datePublished" content="2019-12-11 16:40:39" /> <meta itemprop="dateModified" content="2024-07-29 17:54:54" /> <meta itemprop="headline" content="EN - BCD Travel Client Testimonial" /> <meta itemprop="mainEntityOfPage" content="https://www.cscdbs.com/" /> <link itemprop="url" href="https://www.cscdbs.com/en/customers/bcd-travel-testimonial/" /> <div itemprop="publisher" itemscope itemtype="http://schema.org/Organization"> <span class="hide" itemprop="name">CSC</span> <div itemprop="logo" itemscope itemtype="https://schema.org/ImageObject"> <meta itemprop="url" content="/images/logos/CSC-logo.png"> </div> </div> <div itemprop="articleBody"> <div class="icon-family"> <div id="pageTop" class="section secondary-page-hero-testimonial scrollspy-secondary-nav"> <img class="page-hero-image" src="/images/headers/DBSHero21-blue.jpg" alt="Betsson Group Client Testimonial" width="3074px" height="1152px" /> <div class="section-content scalable-hero"> <div> <div class="section-top-border bg-primary mb0 mt30 mr20 ml20"></div> </div> <div> <h1 class="text-white h1-large pl20 pr20 pb20">BCD TRAVEL CLIENT TESTIMONIAL</h1> </div> </div> </div> <div class="main-content"> <div id="section1" class="section bg-white scrollspy-secondary-nav"> <div class="section-content section-content-tall template-section-content-img"> <div class="section-content"> <div class="row"> <div class="col s12 m7 pl0 pr50"> <h3 class="avenir">From A to Z, CSC strategizes domain centralization</h3> <p class="pt20">After recognizing the fragmented BCD Travel domain management process, David was tasked with spearheading the centralization of domain management across multiple departments. One of his many accomplishments thus far is bringing together separate groups of stakeholders to seamlessly consolidate their overall domain management strategy.</p> <p>“Whenever I’ve asked for documentation for purchasing a new domain, or local agent support, there’s always been a solution from CSC,” says Arce.</p> <h3 class="avenir">CSC manages online brand protection strategies</h3> <p class="pt20">BCD Travel recently added a new Brand Protection service from CSC, <a href="/en/brand-protection/brand-monitoring-services/?utm_source=web&utm_medium=blog&utm_campaign=bcd-travel-testimonial#inlineLeadCollector" target="_blank">Internet Monitoring plus analyst hours</a>. Previously, it didn’t have monitoring or any automated tools to help identify threats to its brand. Arce said it was relying on word of mouth to implement remedies, for example, “hey, we found this URL on the internet” or “we found this copy of your website.” Because of CSC, it’s evolved into a proactive approach to tackle fraudulent sites before they can cause harm—just last year, the team found two websites impersonating BCD Travel through internet monitoring.</p> </div> <div class="col s12 m5 about-box mt0 mb20 mr0 ml0 bg-lightest-blue pl30 pr30 pt20 pb10"> <div class="center-align mt20"> <img src="https://cscwebcontentstorage.blob.core.windows.net/cscmarketing-cscdbs-media/images/BCD-Travel-Logo.jpg" width="75%" alt="BCD Travel Client Testimonial"> </div> <p class="pt30 pl10 pr10 pb40"><strong>BCD Travel uses CSC for brand protection and domain management</strong><br>CSC spoke with <a href="https://www.linkedin.com/in/david-arce-salazar/" target="_blank">David Arce</a>, global webmaster at BCD Travel, whose role grew from managing the global domain inventory of <a href="https://www.bcdtravel.com/" target="_blank">bcdtravel.com</a> to being responsible for the overall architecture of its public-facing websites, strategizing, identifying, and implementing technology to mitigate risk from brand threats and impersonation.</p> <div class="divider bg-primary"></div> <div class="display-flex f-direction-col f-justify-center f-align-center pb30 pt20"> <p class="pt20 pb10"><strong>Would you like to share a copy of this article?</strong></p> <a href="/assets/pdfs/BCD-Travel-EN.pdf" target="_blank" class="btn btn-secondary pl30 pr30 mt10">DOWNLOAD THE PDF</a> </div> </div> </div> <div class="row"> <div class="col m12 pl0"> <p>Security is also increasingly more critical every day. Cybercriminals manufacture new threats as quickly as innovative technologies emerge, and it is often difficult to see the full picture of brand threats if there is no monitoring service in place to identify threats in real time.</p> <p>Some of the benefits for BCD working with CSC is a new understanding of the array of services offered—that there is an enterprise-class, security-focused company that can protect brands online—backed by proprietary solutions and real people behind unmatched customer service.</p> <p>“Once a month, I check our results, which are 12 times more than the year before. The results that you can see from the tool are—well—amazing,” says Arce. “CSC having our back whenever we’ve encountered a threat has provided incredible peace of mind since we know we can rely on follow-up action to be taken. The success rate from the Enforcement Team has been incredibly positive; that really adds up to stellar service.”</p> <h3 class="avenir">Clients recommend CSC</h3> <p class="pt20">“CSC has always been on point and helpful for the team. The level of support BCD Travel has been receiving for so many years has always been exceptional. Having a specific person dedicated to our account—that we can rely on—has always been a wonderful experience,” says Arce.</p> <p>Arce continues, “Previously it was just me against the world when I was hired to manage our global domain inventory. Having CSC on my side is immensely helpful. I feel that I can always count on CSC to help.”</p> <p>CSC’s 24x7x365 support desk is always available to respond to issues in the moment. “CSC is everywhere,” says Arce. “If BCD Travel is starting a new business in a country I’ve never heard of, or I need documentation for purchasing a new domain, there has always been a solution from CSC—having a global footprint makes me feel really comfortable.”</p> </div> </div> <div class="row display-flex f-align-center"> <div class="col m12 l9 pl0 mt20"> <div class="testimonial-border bg-primary"></div> <div class="display-flex f-align-start pt10"> <span class="customer-quote-mark text-primary pr20">“</span> <div class="customer-slide-quote-text"> <p class="slide-quote-text text-secondary">The one thing others should know about CSC is that you can always rely on their service.</p> <p class="slide-quote-author"><strong>–  David Arce, Global Webmaster at BCD Travel</strong></p> </div> </div> <div class="testimonial-border bg-primary"></div> </div> <div class="col m12 l3 pl0 mt20 hide-on-med-and-down pl50"> <img class="circle" src="https://cscwebcontentstorage.blob.core.windows.net/cscmarketing-cscdbs-media/images/BCD-Travel-David-Arce.jpg" width="100%" alt="David Arce"> </div> </div> </div> </div> </div> <div id="section2" class="section bg-image-overlay scrollspy-secondary-nav row"> <img class="section-bg-image" src="/images/headers/DBSHero22-blue.jpg" alt="Our Customers" width="3074px" height="1406" /> <div class="col l12 display-flex f-direction-row f-justify-center f-align-center pt30 pb30 mt30 mb30"> <blockquote class="display-flex f-direction-row f-align-center pb0"> <h3 class="text-white h1 mt0 mb0 pr30">DOWNLOAD THE PDF</h3> <a href="/assets/pdfs/BCD-Travel-EN.pdf" target="_blank" class="btn btn-white-outline pl30 pr30">DOWNLOAD</a> </blockquote> </div> </div> </div> </div> </div> </div>   <div id="mod-custom108" class="mod-custom custom"> <footer class="bg-secondary"> <div class="footer"> <div class="row"> <div 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