CINXE.COM
Refunds | Student Accounts
<!DOCTYPE html> <html lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <head> <meta charset="utf-8" /> <link rel="canonical" href="https://student-accounts.yale.edu/refunds" /> <meta property="og:site_name" content="Student Accounts" /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://student-accounts.yale.edu/refunds" /> <meta property="og:title" content="Refunds" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="apple-touch-icon" href="/profiles/custom/yalesites_profile/modules/custom/ys_core/images/favicons/apple-touch-icon.png" /> <link sizes="32x32" rel="icon" type="image/png" href="/profiles/custom/yalesites_profile/modules/custom/ys_core/images/favicons/favicon-32x32.png" /> <link sizes="16x16" rel="icon" type="image/png" href="/profiles/custom/yalesites_profile/modules/custom/ys_core/images/favicons/favicon-16x16.png" /> <link rel="shortcut icon" href="/profiles/custom/yalesites_profile/modules/custom/ys_core/images/favicons/favicon.ico" /> <style>:root { --color-theme-action: var(--color-); --color-theme-accent: var(--color-); --color-theme-pull-quote-accent: var(--color-); --color-theme-divider: var(--color-); --thickness-theme-divider: var(--thickness-divider-); }</style> <title>Refunds | Student Accounts</title> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_v6AXkrvJjFjIV9ttqM84eqUeMbO5DiCa_qop0XbEgJQ.css?delta=0&language=en&theme=atomic&include=eJxti0EKwCAMBD9k8UkSbRQhmmIikt_3UPTU2-ywIyaKzUcQdKDcavKFOALtRWA89Yqz0o1j28xdYaFwQ2cSvpP4g0EXh8Q0W3dqD5dRs_lD_02E3nG8mAo6sw" /> <link rel="stylesheet" media="all" href="https://yale-webfonts.yalespace.org/fonts.min.css" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_REcoOAixSbU4SwCgqrkvtyB2OqYn-MDdg40Zxa3nWcI.css?delta=2&language=en&theme=atomic&include=eJxti0EKwCAMBD9k8UkSbRQhmmIikt_3UPTU2-ywIyaKzUcQdKDcavKFOALtRWA89Yqz0o1j28xdYaFwQ2cSvpP4g0EXh8Q0W3dqD5dRs_lD_02E3nG8mAo6sw" /> </head> <body class="ys-content-type-page" page-title-hidden="true"> <a href=#main-content page-title-hidden="true" class="link-skip__link visually-hidden focusable ys-content-type-page"> Skip to main content</a> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <div class="layout-container" data-global-theme="one" > <header data-main-menu-state="loaded" data-component-width="site" data-site-header-nav-position="right" data-site-header-border-thickness="8" data-header-theme="three" data-header-accent="one" class="site-header"> <div class="site-header__inner"> <div class="site-header__mobile-header"> <a data-link-style="underline" data-link-type="internal" class="site-header__site-branding site-header__site-branding--mobile" href="/"> Student Accounts</a> <button aria-expanded="false" class="menu-toggle"> <span class="menu-toggle__text">Menu</span> <span class="menu-toggle__bars"> <span class="menu-toggle__bar"></span> <span class="menu-toggle__bar"></span> <span class="menu-toggle__bar"></span> </span> </button> </div> <div class="site-header__menu-wrapper"> <div class="site-header__menu-secondary site-header__menu-secondary--desktop"> <div class="site-header__secondary"> <a data-link-style="underline" data-link-type="internal" class="site-header__yale-branding" href="https://www.yale.edu"> Yale University</a> <div class="site-header__utility-nav"> <div class="utility-bar"> </div> </div> </div> </div> <div class="site-header__primary"> <a data-link-style="underline" data-link-type="internal" class="site-header__site-branding site-header__site-branding--primary" href="/"> Student Accounts</a> <div class="site-header__primary-nav"> <nav class="primary-nav menu-with-toggle" aria-label="primary" data-menu-variation="basic"> <ul class="primary-nav__menu primary-nav__menu--level-0"> <li class="primary-nav__item primary-nav__item--level-0 primary-nav__item--with-sub"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-0 primary-nav__link--with-sub" href="/understanding-your-bill"> Understanding Your Bill</a> <button aria-expanded="false" class="primary-nav__toggle primary-nav__toggle--level-0 primary-nav__toggle--with-sub"> Understanding Your Bill <svg class="primary-nav__toggle-icon" > <use xlink:href="/themes/contrib/atomic/node_modules/@yalesites-org/component-library-twig/dist/icons.svg#angle-down"></use> </svg> </button> <ul class="primary-nav__menu primary-nav__menu--level-1"> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill"> Understanding Your Bill</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill/your-student-account"> Student Account</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill/tuition-due-dates"> Tuition Due Dates</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill/student-financial-responsibility-agreement"> Student Financial Responsibility Agreement</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill/yale-charge-account"> Yale Charge Account</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill/yale-health-insurance"> Yale Health Insurance</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/understanding-your-bill/questions-about-charges"> Questions about Charges</a> </li> </ul> </li> <li class="primary-nav__item primary-nav__item--level-0 primary-nav__item--with-sub"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-0 primary-nav__link--with-sub" href="/paying-your-bill"> Paying Your Bill</a> <button aria-expanded="false" class="primary-nav__toggle primary-nav__toggle--level-0 primary-nav__toggle--with-sub"> Paying Your Bill <svg class="primary-nav__toggle-icon" > <use xlink:href="/themes/contrib/atomic/node_modules/@yalesites-org/component-library-twig/dist/icons.svg#angle-down"></use> </svg> </button> <ul class="primary-nav__menu primary-nav__menu--level-1"> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/paying-your-bill"> Paying Your Bill</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/paying-your-bill/payment-options"> Payment Options</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/paying-your-bill/yale-payment-plan"> Yale Payment Plan</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/paying-your-bill/tuition-insurance"> Tuition Insurance</a> </li> </ul> </li> <li class="primary-nav__item primary-nav__item--level-0 primary-nav__item--with-sub"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-0 primary-nav__link--with-sub" href="/scholarships-other-aid"> Scholarships & Other Aid</a> <button aria-expanded="false" class="primary-nav__toggle primary-nav__toggle--level-0 primary-nav__toggle--with-sub"> Scholarships & Other Aid <svg class="primary-nav__toggle-icon" > <use xlink:href="/themes/contrib/atomic/node_modules/@yalesites-org/component-library-twig/dist/icons.svg#angle-down"></use> </svg> </button> <ul class="primary-nav__menu primary-nav__menu--level-1"> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/scholarships-other-aid"> Scholarships & Other Aid</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/scholarships-other-aid/financial-aid-your-account"> Financial Aid on Your Account</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/scholarships-other-aid/outside-scholarships"> Outside Scholarships</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/scholarships-other-aid/third-party-billing"> Third-Party Billing</a> </li> </ul> </li> <li class="primary-nav__item primary-nav__item--level-0 primary-nav__item--active"> <a aria-current="page" data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-0 primary-nav__link--active" href="/refunds"> Refunds</a> </li> <li class="primary-nav__item primary-nav__item--level-0 primary-nav__item--with-sub"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-0 primary-nav__link--with-sub" href="/student-accounts-faqs"> FAQs</a> <button aria-expanded="false" class="primary-nav__toggle primary-nav__toggle--level-0 primary-nav__toggle--with-sub"> FAQs <svg class="primary-nav__toggle-icon" > <use xlink:href="/themes/contrib/atomic/node_modules/@yalesites-org/component-library-twig/dist/icons.svg#angle-down"></use> </svg> </button> <ul class="primary-nav__menu primary-nav__menu--level-1"> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/student-accounts-faqs"> FAQs</a> </li> <li class="primary-nav__item primary-nav__item--level-1"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-1" href="/form-1098-t-faq"> Form 1098-T FAQ</a> </li> </ul> </li> <li class="primary-nav__item primary-nav__item--level-0"> <a data-link-style="underline" data-link-type="internal" class="primary-nav__link primary-nav__link--level-0" href="/forms"> Forms</a> </li> </ul> </nav> </div> </div> <div class="site-header__menu-secondary site-header__menu-secondary--mobile"> <div class="site-header__secondary"> <a data-link-style="underline" data-link-type="internal" class="site-header__yale-branding" href="https://www.yale.edu"> Yale University</a> <div class="site-header__utility-nav"> <div class="utility-bar"> </div> </div> </div> </div> </div> </div> </header> <div class="site-header__overlay"></div> <div> <div data-drupal-messages-fallback class="hidden"></div> </div> <div class="main" id="main-content"> <main class="main-content"> <div class="layout layout--banner"> <div > </div> </div> <div class="layout layout--onecol"> <div > <div> </div> </div> </div> <div class="yds-two-column" data-component-width='site' data-embedded-components> <div class="yds-two-column yds-two-column__inner"> <div class="yds-two-column__primary"> <div data-component-width="site" data-component-alignment="left" data-component-variation="default" class="text-field"> <div class="text-field__inner"> <div class="text"> <h2>Refunds</h2> <p>Refunds of credit balances in student accounts must be requested on <a href="https://yub.yale.edu/" target="_blank">Yale Hub</a>. After logging in, select <em>Student Accounts</em> and then <em>Refund Request from Student Account</em>.</p> <p>Refund requests will be processed when the following conditions have been met:</p> <ul> <li>10 days prior to the first day of class.</li> <li>Your “Anticipated Aid” has been received and credited to your student account.</li> <li>If the credit balance is the result of an overpayment by check or an online payment, 10 business days have passed since receipt of the payment.</li> </ul> <p>The fastest and most convenient way to receive a refund is by direct deposit to your personal checking account (for banks located within the United States only). You can enroll for direct deposit of your Student Account refund through <a href="https://yub.yale.edu/" target="_blank">Yale Hub</a>. After logging in, select <em>Student Accounts</em> and then <em>Direct Deposit Authorization</em>. Then, for the duration of your stay at Yale, <strong>any time you request a refund</strong>, the funds will be electronically deposited into your personal checking account within two banking days from the time we send the information to the national Automated Clearing House (ACH) system. All such direct deposit refund information will be sent to our bank for the ACH system one time (at mid-afternoon) each day (other than bank holidays) that our Cashier’s Office is open. Yale will automatically send an e-mail to you each time that a refund is sent electronically to your checking account. <strong>It is your responsibility to verify the availability of funds in your checking account before you make any transactions</strong> (writing checks, etc.).</p> <p>If you have not enrolled in direct deposit, a paper check will be issued and mailed to the mailing address on file.</p> <p><strong>NOTE:</strong> Your Student Account is not to be used as a bank account. Refunds will be issued for the full credit balance on the account. </p> <p>If you have any questions regarding a Student Account refund, <a href="https://yaleuniversity.tfaforms.net/f/student_accounts" target="_blank">contact The Office of Student Accounts online</a>, or call us at (203) 432-2700, press 1.</p> </div> </div> </div> </div> <div class="yds-two-column__secondary"> <div data-component-width="site" data-component-alignment="left" data-component-variation="default" class="text-field"> <div class="text-field__inner"> <div class="text"> <h4><strong>RESOURCES</strong></h4> <table> <tbody> <tr> <td><a href="https://student-accounts.yale.edu/yalepay"><span>YalePay</span></a></td> </tr> <tr> <td><a href="https://student-accounts.yale.edu/tuition-and-fees"><span>Tuition and Fees</span></a></td> </tr> <tr> <td><a href="https://student-accounts.yale.edu/paying-your-bill/student-financial-responsibility-agreement">Student Financial Responsibility Agreement</a></td> </tr> <tr> <td><a href="https://student-accounts.yale.edu/tax-reporting-documents"><span>Tax Reporting Documents</span></a></td> </tr> <tr> <td><a href="http://finaid.yale.edu/" target="_blank" title><span>Financial Aid</span></a></td> </tr> <tr> <td><a href="https://www.yalestudentjobs.org/" target="_blank" title><span>Student Employment</span></a></td> </tr> <tr> <td><a href="http://www.yale.edu/sfas/financial/SLAC_Overview.html" target="_blank" title><span>Student Loan Billing & Payment Office</span></a></td> </tr> <tr> <td><a href="https://yub.yale.edu/" target="_blank"><span>Yale Hub</span></a></td> </tr> <tr> <td><a href="https://student-accounts.yale.edu/student-accounts-spring-2024-faqs">Student Accounts FAQs</a></td> </tr> <tr> <td><a href="https://yaleuniversity.tfaforms.net/f/student_accounts" target="_blank"><span>Contact Us</span></a></td> </tr> </tbody> </table> </div> </div> </div> <div data-component-width="site" data-component-alignment="left" data-component-variation="default" class="text-field"> <div class="text-field__inner"> <div class="text"> <h4>Contact Information</h4> <table> <tbody> <tr> <td> <p><strong>Student Accounts</strong><br>246 Church Street<br>2nd Floor<br>New Haven, CT, USA</p> <p><strong>Office Hours</strong><br>Monday through Friday<br>8:30 a.m. to 4:30 p.m.</p> <p><strong>Mailing Address</strong><br>P.O. Box 208232<br>New Haven, CT 06520-8232</p> <p><strong>Tel:</strong> 203-432-2700 9:00 a.m. to 4:00 p.m.<br><strong>Fax:</strong> 203-432-8111</p> </td> </tr> </tbody> </table> </div> </div> </div> </div> </div> </div> </main> </div> <div id="block-yalesitesfooterblock"> <footer data-component-width="site" data-site-footer-border-thickness="8" data-footer-theme="three" data-footer-accent="one" data-footer-variation="basic" class="site-footer"> <div class="site-footer__inner"> <div class="site-footer__primary"> <div class="site-footer__branding"> <div class="site-footer__logo"> <a data-link-style="no-underline" class="site-footer__site-branding site-footer__site-branding--primary" href="https://yale.edu"></a> </div> </div> <div class="site-footer__columns"> </div> </div> <div class="site-footer__secondary"> <div class="site-footer__social"> </div> <div class="site-footer__meta"> <a data-link-style="underline-with-icon" data-link-type="external" class="link link--footer-link link--with-icon" href="https://usability.yale.edu/web-accessibility/accessibility-yale"> Accessibility at Yale</a> <span class="site-footer__divider">|</span> <a data-link-style="underline-with-icon" data-link-type="external" class="link link--footer-link link--with-icon" href="https://privacy.yale.edu/resources/privacy-statement"> Privacy Policy</a> <span class="site-footer__divider">|</span> <span>Copyright © 2024 Yale University. All rights reserved.</span> </div> </div> </div> </footer> </div> </div> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/31","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"user":{"uid":0,"permissionsHash":"88122d70fff3545155ad5c85202b7cb34e0f7eec519aae445d0b15a9880f7114"}}</script> <script src="/sites/default/files/js/js_uCPMzQxj145NqsQY2RC_dpD2CpIYUik1KYEruPCh0Qw.js?scope=footer&delta=0&language=en&theme=atomic&include=eJw1ykEKwDAIAMEPpeRJRY0UIdagNjS_76HktgwLaSpUr24Ivaw4yZxrSLLocJtc4D-S39yNztDIH8XYNFwUfB03zA9TjSBx"></script> <script src="https://siteimproveanalytics.com/js/siteanalyze_66356571.js" async></script> <script src="/sites/default/files/js/js_B1numKlw5wHAa_KT9Nj2sm5eah6-yxUXHQ88L4bPvfI.js?scope=footer&delta=2&language=en&theme=atomic&include=eJw1ykEKwDAIAMEPpeRJRY0UIdagNjS_76HktgwLaSpUr24Ivaw4yZxrSLLocJtc4D-S39yNztDIH8XYNFwUfB03zA9TjSBx"></script> </body> </html>