Alexa Help System • Information

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en-gb" xml:lang="en-gb"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.alexa.com:80/help/viewforum.php?f=6&start=0","20100204134337","https://web.archive.org/","web","/_static/", "1265291017"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta http-equiv="content-type" content="text/html; 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return false;" onkeypress="fontsizeup(); return false;" class="fontsize" title="Change font size">Change font size</a></li> </ul> <a href="./index.php"><img src="/web/20100204134337im_/http://www.alexa.com/images/icons/help-forum.png" style="float: left; margin: -4px 0 0 -6px;"/></a> <h1 style="margin: 8px 0 0 0;">Alexa Help System</h1>  <br/> <a name="start_here"></a> <div id="page-body"> <div class="panel" id="message"> <div class="inner"><span class="corners-top"><span></span></span> <h2>Information</h2> <p>You are not authorised to read this forum.</p> <span class="corners-bottom"><span></span></span></div> </div> </div> <div id="page-footer"> <div class="textOff"> <ul class="linklist"> <li class="icon-home textOff"><a href="./index.php" accesskey="h">Help</a></li> <li class="copyright"> </li> </ul> </div>  </div> </div> <div> <a id="bottom" name="bottom" accesskey="z"></a> </div> <br clear="all"/> <div id="footer"> <div id="footer-inner"> <div class="col"> <h4><a href="/web/20100204134337/http://www.alexa.com/company/">Company</a></h4> <ul> <li><a href="/web/20100204134337/http://www.alexa.com/company/">About</a></li> <li><a href="/web/20100204134337/http://www.alexa.com/company/jobs">Jobs</a></li> </ul> </div> <div class="col"> <h4><a href="/web/20100204134337/http://www.alexa.com/help">Help</a></h4> <ul> <li><a href="/web/20100204134337/http://www.alexa.com/help">Help System</a></li> <li><a href="/web/20100204134337/http://www.alexa.com/tour">Tour</a></li> </ul> </div> <div id="disclaimers">  <h4><a href="/web/20100204134337/http://www.alexa.com/toolbar">Download the Alexa Toolbar!</a></h4> <a href="/web/20100204134337/http://www.alexa.com/help/privacy">Privacy Policy</a> | <a href="/web/20100204134337/http://www.alexa.com/help/terms">Terms of Use</a><br/> © Alexa Internet, Inc.<br/> <a href="https://web.archive.org/web/20100204134337/http://www.amazon.com/gp/redirect.html?link_code=ur2&tag=alexashopping-5-20&camp=1789&creative=9325&location=%2Fgp%2Fhomepage.html%2F"><img src="/web/20100204134337im_/http://www.alexa.com/images/amazon/an_amazon_company.png" width="181" height="33" border="0" alt="An Amazon.com Company"/></a> </div> </div> <br style="clear:both"/> </div> </div> </div> <div id="page-shadow"></div>  <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? 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Alexa Help System • Information