CINXE.COM
What is Netflix? | Netflix Help Center
<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" dir="LTR" lang="en"> <head> <meta charset="utf-8" /> <meta name="_csrf" content="9d9bc3a2-f4bd-426e-add2-6d21ee2380d1" /> <meta http-equiv="X-UA-Compatible" content="IE=edge;chrome=1" /> <meta name="google-site-verification" content="GmHfooq7jctbhvRUSGtLpE_XImtIATNo0iLofqbb16I" /> <meta name="google-site-verification" content="pmHhB6aGnjhY8K733ElVmlTDLHz7qzkA6NA__G40QUc" /> <meta name="viewport" content="width=device-width, initial-scale=1, viewport-fit=cover" /> <meta name="apple-touch-icon" content="https://assets.nflxext.com/en_us/layout/ecweb/netflix-app-icon_152.jpg" /> <link rel="apple-touch-icon" sizes="152x152" href="https://assets.nflxext.com/en_us/layout/ecweb/netflix-app-icon_152.jpg" /> <link rel="dns-prefetch" href="https://help.nflxext.com/" /> <link rel="dns-prefetch" href="https://assets.nflxext.com/" /> <title>What is Netflix? | Netflix Help Center</title> <link rel="shortcut icon" href="https://help.nflxext.com/nficon2023.ico" /> <link rel="stylesheet" href="https://help.nflxext.com/helpcenter/common_df8f40d215f7d0cc9b79.css" /> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="87b6a5c0-0104-4e96-a291-092c11350111"></script> <script type="text/javascript"> function OptanonWrapper() {} </script> <meta name="description" content="With a Netflix membership, you can watch award-winning TV shows, movies and more on an internet-connected device." /> <meta property="og:description" content="With a Netflix membership, you can watch award-winning TV shows, movies and more on an internet-connected device." /> <meta property="og:site_name" content="Help Center" /> <meta property="og:type" content="website" /> <meta property="og:title" content="What is Netflix?" /> <meta property="og:url" content="https://help.netflix.com/en/node/412" /> <link rel="shortlink" href="https://help.netflix.com/en/node/412" /> <link rel="canonical" href="https://help.netflix.com/en/node/412" /> <link rel="alternate" hreflang="hi" href="https://help.netflix.com/hi/node/412" /> <link rel="alternate" hreflang="de" href="https://help.netflix.com/de/node/412" /> <link rel="alternate" hreflang="ru" href="https://help.netflix.com/ru/node/412" /> <link rel="alternate" hreflang="fi" href="https://help.netflix.com/fi/node/412" /> <link rel="alternate" hreflang="pt" href="https://help.netflix.com/pt/node/412" /> <link rel="alternate" hreflang="fil" href="https://help.netflix.com/fil/node/412" /> <link rel="alternate" hreflang="hr" href="https://help.netflix.com/hr/node/412" /> <link rel="alternate" hreflang="fr" href="https://help.netflix.com/fr/node/412" /> <link rel="alternate" hreflang="hu" href="https://help.netflix.com/hu/node/412" /> <link rel="alternate" hreflang="zh-cn" href="https://help.netflix.com/zh-cn/node/412" /> <link rel="alternate" hreflang="uk" href="https://help.netflix.com/uk/node/412" /> <link rel="alternate" hreflang="id" href="https://help.netflix.com/id/node/412" /> <link rel="alternate" hreflang="sv" href="https://help.netflix.com/sv/node/412" /> <link rel="alternate" hreflang="ko" href="https://help.netflix.com/ko/node/412" /> <link rel="alternate" hreflang="zh-tw" href="https://help.netflix.com/zh-tw/node/412" /> <link rel="alternate" hreflang="ms" href="https://help.netflix.com/ms/node/412" /> <link rel="alternate" hreflang="el" href="https://help.netflix.com/el/node/412" /> <link rel="alternate" hreflang="es-es" href="https://help.netflix.com/es-es/node/412" /> <link rel="alternate" hreflang="en" href="https://help.netflix.com/en/node/412" /> <link rel="alternate" hreflang="it" href="https://help.netflix.com/it/node/412" /> <link rel="alternate" hreflang="es" href="https://help.netflix.com/es/node/412" /> <link rel="alternate" hreflang="fr-ca" href="https://help.netflix.com/fr-ca/node/412" /> <link rel="alternate" hreflang="cs" href="https://help.netflix.com/cs/node/412" /> <link rel="alternate" hreflang="ar" href="https://help.netflix.com/ar/node/412" /> <link rel="alternate" hreflang="pt-pt" href="https://help.netflix.com/pt-pt/node/412" /> <link rel="alternate" hreflang="vi" href="https://help.netflix.com/vi/node/412" /> <link rel="alternate" hreflang="th" href="https://help.netflix.com/th/node/412" /> <link rel="alternate" hreflang="nb" href="https://help.netflix.com/nb/node/412" /> <link rel="alternate" hreflang="ja" href="https://help.netflix.com/ja/node/412" /> <link rel="alternate" hreflang="pl" href="https://help.netflix.com/pl/node/412" /> <link rel="alternate" hreflang="ro" href="https://help.netflix.com/ro/node/412" /> <link rel="alternate" hreflang="he" href="https://help.netflix.com/he/node/412" /> <link rel="alternate" hreflang="da" href="https://help.netflix.com/da/node/412" /> <link rel="alternate" hreflang="tr" href="https://help.netflix.com/tr/node/412" /> <link rel="alternate" hreflang="nl" href="https://help.netflix.com/nl/node/412" /> </head> <body class="page-article has-related-articles "> <div class="global-container"> <div class="global-header "> <div class="overlay"></div> <div class="container"> <div class="inner-container"> <div class="branding"> <a class="logo nf-logo-link netflix-logo" href="https://netflix.com" title="Netflix"> <svg class="netflix-svg" width="88px" height="32px" viewBox="0 0 111 30" version="1.1" xmlns="http://www.w3.org/2000/svg"> <path fill="#e50914" d="M105.062 14.28L111 30c-1.75-.25-3.499-.563-5.28-.845l-3.345-8.686-3.437 7.969c-1.687-.282-3.344-.376-5.031-.595l6.031-13.75L94.468 0h5.063l3.062 7.874L105.875 0h5.124l-5.937 14.28zM90.47 0h-4.594v27.25c1.5.094 3.062.156 4.594.343V0zm-8.563 26.937c-4.187-.281-8.375-.53-12.656-.625V0h4.687v21.875c2.688.062 5.375.28 7.969.405v4.657zM64.25 10.657v4.687h-6.406V26H53.22V0h13.125v4.687h-8.5v5.97h6.406zm-18.906-5.97V26.25c-1.563 0-3.156 0-4.688.062V4.687h-4.844V0h14.406v4.687h-4.874zM30.75 15.593c-2.062 0-4.5 0-6.25.095v6.968c2.75-.188 5.5-.406 8.281-.5v4.5l-12.968 1.032V0H32.78v4.687H24.5V11c1.813 0 4.594-.094 6.25-.094v4.688zM4.78 12.968v16.375C3.094 29.531 1.593 29.75 0 30V0h4.469l6.093 17.032V0h4.688v28.062c-1.656.282-3.344.376-5.125.625L4.78 12.968z"></path> </svg> <svg class="n-svg" focusable="true" viewBox="225 0 552 1000" height="32px"> <defs> <radialGradient id="54260309-7575-46f4-a806-31673acf60fe-a" r="75%" gradientTransform="matrix(.38 0 .5785 1 .02 0)"> <stop offset="60%" stop-opacity=".3"></stop> <stop offset="90%" stop-opacity=".05"></stop> <stop offset="100%" stop-opacity="0"></stop> </radialGradient> </defs> <path d="M225 0v1000c60-8 138-14 198-17V0H225" fill="#b1060e"></path> <path d="M579 0v983c71 3 131 9 198 17V0H579" fill="#b1060e"></path> <path d="M225 0v200l198 600V557l151 426c76 3 136 9 203 17V800L579 200v240L423 0H225" fill="url(#54260309-7575-46f4-a806-31673acf60fe-a)"></path> <path d="M225 0l349 983c76 3 136 9 203 17L423 0H225" fill="#e50914"></path> </svg> </a> <a class="helpcenter-logo" href="/en">Help Center</a> </div> <div class="actions"> <a href="https://netflix.com/signup" class="h-btn btn-small free-month btn-supplemental-dark" data-beacon-anchor="action=signUpClicked">Join Netflix</a> <a href="https://netflix.com/Login?nextpage=https%3A%2F%2Fhelp.netflix.com%2Fnode%2F412" class="h-btn btn-small sign-in-link btn-brand-dark" data-beacon-anchor="action=signInClicked">Sign In</a> </div> </div> <div class="logo-wrapper"> <a class="helpcenter-logo" href="/en">Help Center</a> </div> </div> </div> <div class="notifications"> <div id="notification-holder"></div> </div> <div id="personalization-placeholder"></div> <div class="global-content"> <div class="container"> <div class="breadcrumb-container"> <ul class="breadcrumb"> <li> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" aria-hidden="true"> <path fill-rule="evenodd" clip-rule="evenodd" d="M4.81 8.74697H13.9966V7.24697H4.81095L7.52932 4.52961L6.46886 3.46875L2.46959 7.46654C2.32891 7.60716 2.24985 7.79791 2.24982 7.99683C2.24978 8.19574 2.32876 8.38652 2.46939 8.5272L6.46866 12.528L7.52952 11.4675L4.81 8.74697Z" fill="black"/> </svg> </li> <li> <a href="/en">Back to Help Home</a> </li> </ul> </div> <div class="pane-wrapper"> <div class="content"> <h1 class="kb-title">What is Netflix?</h1> <div class="left-pane"> <section dir="LTR" class="kb-article kb-article-variant gradient sprinklr" data-countries=",PR,PS,PT,PW,PY,QA,AD,AE,AF,AG,AI,AL,AM,AO,AQ,AR,AS,AT,RE,AU,AW,AZ,RO,BA,BB,RS,BD,BE,BF,BG,RW,BH,BI,BJ,BL,BM,BN,BO,SA,BQ,SB,BR,SC,BS,SD,BT,SE,BV,SG,BW,SH,SI,BY,SJ,BZ,SK,SL,SM,SN,SO,CA,SR,CC,SS,CD,ST,CF,SV,CG,SX,CH,CI,SY,SZ,CK,CL,CM,CN,CO,CR,TC,TD,CU,TF,CV,TG,CW,TH,CX,CY,TJ,CZ,TK,TL,TM,TN,TO,TR,TT,DE,TV,TW,DJ,TZ,DK,DM,DO,UA,UG,DZ,UM,EC,US,EE,EG,EH,UY,UZ,VA,ER,VC,ES,ET,VE,VG,VI,VN,VU,FI,FJ,FK,FM,FO,FR,WF,GA,GB,WS,GD,GE,GF,GG,GH,GI,GL,GM,GN,GP,GQ,GR,GS,GT,GU,GW,GY,HK,HM,HN,HR,HT,YE,HU,ID,YT,IE,IL,IM,IN,IO,ZA,IQ,IR,IS,IT,ZM,JE,ZW,JM,JO,JP,KE,KG,KH,KI,KM,KN,KR,KW,KY,KZ,LA,LB,LC,LI,LK,LR,LS,LT,LU,LV,LY,MA,MC,MD,ME,MF,MG,MH,MK,ML,MM,MN,MO,MP,MQ,MR,MS,MT,MU,MV,MW,MX,MY,MZ,NA,NC,NE,NF,NG,NI,NL,NO,NP,NR,NU,NZ,OM,PA,PE,PF,PG,PH,PK,PL,PM,PN,"> <div class="page-block"><div class="c-wrapper"><div class="c-image"><span data-type="spr-social-media-asset-photo" data-assetid="65bcebb98d07ec46051c2e35" data-resolvable-asset="true"><img class="image" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/24737d83-468d-4a04-859f-7df4b95df217-1390968249/what_is_netflix_1_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEHEaCXVzLWVhc3QtMSJIMEYCIQC4aRn08B5S4iq3r83BbyF4YDk0qUKZCIpOF%2BkcUjog8wIhAMHRzlyZHrApaZRzvBUwcmA3FTR2exW33PWqryKPgzq9KrIFCBoQABoMODY5MzY3NDcxNjc0IgyXVg3CHqKjIsZuRSgqjwVRdS5FgRheCSvVx8fHM1V7j%2FpzOBwGlwydqrDqBs9CQXaEuE8kZkwADMu8PD1GvZuXwbhUztGN9K0VkuqBUNTt4Pk7P%2Bn%2Bpf2dpds%2F4XLij7ujFId4d4DeQ8iTRdDnPPUX4CO7dK0agdaz1O9KjK%2BQVpPF%2B7%2BH7BOOpGbMivboOWdi5hwhiyLCvYPjc5MLptrdtGc%2FnMk4Vd58sJDl0BQxE%2BPZNbtCTtWPcMxPCQSeXp1iwVfJl6druanp4eFy7%2F%2BuCfj6NqbQICEYRfxzxI%2Brh9%2BpmYq4np7HbciY20HfZ1Kv2Aqgnxe1bwUMfzk%2FOKscq85XTbrX8Q%2FvBycMjbkmTjr3f4xnmdzGnWBuVap9c%2B%2BB6KuwOVEMa8VbuY5WzQ%2FqL5N9tN7oaWA9ybqdg2L3G6uNQp82Vr0uuUkqA4pjVJc0Ga95hLnWopIZ7b1AkB795i7HGEG6iqo7L7iXYp6jJiQER78KFFiieRxvWA84ChtYcMHqQfOR%2FD9iX3aNxTsbvNhf7S82U4rKodVcYtS4MaRIKIxhjwFMhc2YziscJga3r6RY3quItbXORojIFqbUJ6Sy%2FSYPwHOJiewqhJDBHphXqUjojhLLCh6kLNpCWKDBBf9CSxoVD9wfanYSvdstzT2RWlYclw8nMcCsXq9cFk%2F%2BRKMChld%2BA02DXJwFDWqeAP7Yinf9m4q2cSkzj8OsHGznDxp3T4bE3rkLCRJuIJPP3M3SBBH8qavu%2B4xsrtVvu7kXItjlHClnaeip0Z72dcrMLzTu3gox0LMqRZW2Ir4zAz%2FM2rrEBOfPWl93PAnicwm1960hOxVOmC7xzEjSoy3dJoTqmQHgZFi9%2BV1i4xkz201Xa3nusTg1hzf3MLzLkroGOrABQdqUFSaJssiwUPVjX1IU5WXyhVPO44Mn2k5QDqbk%2FrZ3awIsMHTVKEVXYD1AzQwiXVbd1v2pd2RG2JO%2FAGWtt4JflMT0%2FiNjyrRY%2F27qKSGfGQlMjLvDE4T0nsu%2B1qjxcp70Gji8H6sVFiKDtRemmx8TOqo%2BOPU4nF%2F1d6hWF5R4UCkCK%2Fbeb42K7%2BvU1nHR8QpOKRxqRfhyicRDi5oMUUDjfpit24Dgl2RD6e6aCN0%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241125T165734Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5FKFU76AR%2F20241125%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=58e45d5c14db756a6e6c53f77537de03fa39323e79c4f6dc384ffe4654bdcf15" name></span></div><div><p></p><p>Netflix is a subscription-based <a href="https://help.netflix.com/en/node/85">streaming service</a> that allows our members to watch TV shows and movies on an internet-connected device. </p><p><a href="https://help.netflix.com/en/node/24926">Depending on your plan</a>, you can also <a href="https://help.netflix.com/en/node/54816">download TV shows and movies</a> to your Android phone or tablet, iPhone, iPad, or Google Chromebook device and watch without an internet connection.</p><p>If you're already a member and would like to learn more about using Netflix, visit <a href="https://help.netflix.com/en/node/102377">Getting started with Netflix</a>.</p></div><hr data-type="divider" style="width:100%;max-height:100%;height:1px;margin:0.2rem 0;background-color:#DBDBDB;"><div><h2>TV Shows & Movies</h2><h2><span data-type="spr-social-media-asset-photo" data-assetid="65bcebba8d07ec46051c2e37" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/a9406d63-b89c-42be-8cc0-97745fc27827-1161188712/what_is_netflix_2_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEHEaCXVzLWVhc3QtMSJIMEYCIQC4aRn08B5S4iq3r83BbyF4YDk0qUKZCIpOF%2BkcUjog8wIhAMHRzlyZHrApaZRzvBUwcmA3FTR2exW33PWqryKPgzq9KrIFCBoQABoMODY5MzY3NDcxNjc0IgyXVg3CHqKjIsZuRSgqjwVRdS5FgRheCSvVx8fHM1V7j%2FpzOBwGlwydqrDqBs9CQXaEuE8kZkwADMu8PD1GvZuXwbhUztGN9K0VkuqBUNTt4Pk7P%2Bn%2Bpf2dpds%2F4XLij7ujFId4d4DeQ8iTRdDnPPUX4CO7dK0agdaz1O9KjK%2BQVpPF%2B7%2BH7BOOpGbMivboOWdi5hwhiyLCvYPjc5MLptrdtGc%2FnMk4Vd58sJDl0BQxE%2BPZNbtCTtWPcMxPCQSeXp1iwVfJl6druanp4eFy7%2F%2BuCfj6NqbQICEYRfxzxI%2Brh9%2BpmYq4np7HbciY20HfZ1Kv2Aqgnxe1bwUMfzk%2FOKscq85XTbrX8Q%2FvBycMjbkmTjr3f4xnmdzGnWBuVap9c%2B%2BB6KuwOVEMa8VbuY5WzQ%2FqL5N9tN7oaWA9ybqdg2L3G6uNQp82Vr0uuUkqA4pjVJc0Ga95hLnWopIZ7b1AkB795i7HGEG6iqo7L7iXYp6jJiQER78KFFiieRxvWA84ChtYcMHqQfOR%2FD9iX3aNxTsbvNhf7S82U4rKodVcYtS4MaRIKIxhjwFMhc2YziscJga3r6RY3quItbXORojIFqbUJ6Sy%2FSYPwHOJiewqhJDBHphXqUjojhLLCh6kLNpCWKDBBf9CSxoVD9wfanYSvdstzT2RWlYclw8nMcCsXq9cFk%2F%2BRKMChld%2BA02DXJwFDWqeAP7Yinf9m4q2cSkzj8OsHGznDxp3T4bE3rkLCRJuIJPP3M3SBBH8qavu%2B4xsrtVvu7kXItjlHClnaeip0Z72dcrMLzTu3gox0LMqRZW2Ir4zAz%2FM2rrEBOfPWl93PAnicwm1960hOxVOmC7xzEjSoy3dJoTqmQHgZFi9%2BV1i4xkz201Xa3nusTg1hzf3MLzLkroGOrABQdqUFSaJssiwUPVjX1IU5WXyhVPO44Mn2k5QDqbk%2FrZ3awIsMHTVKEVXYD1AzQwiXVbd1v2pd2RG2JO%2FAGWtt4JflMT0%2FiNjyrRY%2F27qKSGfGQlMjLvDE4T0nsu%2B1qjxcp70Gji8H6sVFiKDtRemmx8TOqo%2BOPU4nF%2F1d6hWF5R4UCkCK%2Fbeb42K7%2BvU1nHR8QpOKRxqRfhyicRDi5oMUUDjfpit24Dgl2RD6e6aCN0%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241125T165734Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5FKFU76AR%2F20241125%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=9762230c4e2f9d1bb37e0dd1c705f67050d0a43cbe5c8a01c38a5c8609424d73" name></span></h2><p>Netflix content varies by region and may change over time. You can watch a variety of <a href="https://media.netflix.com/">award-winning Netflix originals, TV shows, movies, documentaries, and more</a>. </p><p>The more you watch, the better Netflix gets at <a href="https://help.netflix.com/en/node/100639">recommending</a> TV shows and movies.</p></div><hr data-type="divider" style="width:100%;max-height:100%;height:1px;margin:0.2rem 0;background-color:#DBDBDB;"><div><h2>Supported Devices</h2><h2><span data-type="spr-social-media-asset-photo" data-assetid="65bcebbb8d07ec46051c2e39" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/ef03d34d-0c34-41ba-84a0-5628381eb7f7-581621623/what_is_netflix_3_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEHEaCXVzLWVhc3QtMSJIMEYCIQC4aRn08B5S4iq3r83BbyF4YDk0qUKZCIpOF%2BkcUjog8wIhAMHRzlyZHrApaZRzvBUwcmA3FTR2exW33PWqryKPgzq9KrIFCBoQABoMODY5MzY3NDcxNjc0IgyXVg3CHqKjIsZuRSgqjwVRdS5FgRheCSvVx8fHM1V7j%2FpzOBwGlwydqrDqBs9CQXaEuE8kZkwADMu8PD1GvZuXwbhUztGN9K0VkuqBUNTt4Pk7P%2Bn%2Bpf2dpds%2F4XLij7ujFId4d4DeQ8iTRdDnPPUX4CO7dK0agdaz1O9KjK%2BQVpPF%2B7%2BH7BOOpGbMivboOWdi5hwhiyLCvYPjc5MLptrdtGc%2FnMk4Vd58sJDl0BQxE%2BPZNbtCTtWPcMxPCQSeXp1iwVfJl6druanp4eFy7%2F%2BuCfj6NqbQICEYRfxzxI%2Brh9%2BpmYq4np7HbciY20HfZ1Kv2Aqgnxe1bwUMfzk%2FOKscq85XTbrX8Q%2FvBycMjbkmTjr3f4xnmdzGnWBuVap9c%2B%2BB6KuwOVEMa8VbuY5WzQ%2FqL5N9tN7oaWA9ybqdg2L3G6uNQp82Vr0uuUkqA4pjVJc0Ga95hLnWopIZ7b1AkB795i7HGEG6iqo7L7iXYp6jJiQER78KFFiieRxvWA84ChtYcMHqQfOR%2FD9iX3aNxTsbvNhf7S82U4rKodVcYtS4MaRIKIxhjwFMhc2YziscJga3r6RY3quItbXORojIFqbUJ6Sy%2FSYPwHOJiewqhJDBHphXqUjojhLLCh6kLNpCWKDBBf9CSxoVD9wfanYSvdstzT2RWlYclw8nMcCsXq9cFk%2F%2BRKMChld%2BA02DXJwFDWqeAP7Yinf9m4q2cSkzj8OsHGznDxp3T4bE3rkLCRJuIJPP3M3SBBH8qavu%2B4xsrtVvu7kXItjlHClnaeip0Z72dcrMLzTu3gox0LMqRZW2Ir4zAz%2FM2rrEBOfPWl93PAnicwm1960hOxVOmC7xzEjSoy3dJoTqmQHgZFi9%2BV1i4xkz201Xa3nusTg1hzf3MLzLkroGOrABQdqUFSaJssiwUPVjX1IU5WXyhVPO44Mn2k5QDqbk%2FrZ3awIsMHTVKEVXYD1AzQwiXVbd1v2pd2RG2JO%2FAGWtt4JflMT0%2FiNjyrRY%2F27qKSGfGQlMjLvDE4T0nsu%2B1qjxcp70Gji8H6sVFiKDtRemmx8TOqo%2BOPU4nF%2F1d6hWF5R4UCkCK%2Fbeb42K7%2BvU1nHR8QpOKRxqRfhyicRDi5oMUUDjfpit24Dgl2RD6e6aCN0%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241125T165734Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5FKFU76AR%2F20241125%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=e94f6694f14f90e52bb01e4922ebff2eb95f33b16c20f6cef558aa06c5ec8b91" name></span></h2><p>You can watch Netflix through any <a href="https://help.netflix.com/en/node/14361">supported internet-connected device</a> that offers the Netflix app, including smart TVs, game consoles, streaming media players, cable boxes, smartphones, and tablets. You can also watch Netflix on your computer using an internet browser. To get the best performance, you can review the <a href="https://help.netflix.com/en/node/30081">system requirements</a> for web browser compatibility and check our <a href="https://help.netflix.com/en/node/306">internet speed recommendations</a>.</p><div data-testid="grid-container" data-nodetype="grid" data-subtype="note-text" class="doc-editor__grids-plugin__container export-block__parent" style="display:flex;"><div data-spaceweb="box" data-testid="section-container" data-nodetype="section" data-gridsize="1" data-backgroundtype="color" data-backgroundvalue="#E8F0FE" class="doc-editor__grids-plugin__grid-section" style="flex-grow:1;background-color:#E8F0FE;padding:1rem;background-size:cover;flex-basis:0;margin-right:10px;overflow:auto;"><p class="export-block__parent "><span data-type="spr-social-media-asset-photo" data-resolvable-asset="false"><img src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 14 14'%3E%3Cpath d='m8.342 8.719-2.72.564a.834.834 0 0 1-.818-.976l.45-2.61a2.564 2.564 0 0 1 .72-1.39L10.098.183a2.635 2.635 0 0 0-.78-.13h-6.51a2.663 2.663 0 0 0-2.66 2.662v8.57a2.663 2.663 0 0 0 2.663 2.663h6.508a2.663 2.663 0 0 0 2.663-2.663V5.67l-2.35 2.348a2.585 2.585 0 0 1-1.29.701z'/%3E%3Cpath d='M13.337.64a1.853 1.853 0 0 0-2.458 0L6.419 5.1a1.773 1.773 0 0 0-.486.934L5.63 7.792a.56.56 0 0 0 .457.642.3.3 0 0 0 .097.01l1.817-.38a1.716 1.716 0 0 0 .865-.466l4.48-4.48a1.687 1.687 0 0 0 .506-1.234A1.758 1.758 0 0 0 13.337.64z'/%3E%3C/svg%3E" width="16" height="16" loading="lazy" decoding="async" style="margin-right:0.4rem;max-width:100%;max-width: 100%;"></span><span class="doc-editor__marks__bold" style="font-weight: bold;">Note:</span>A small percentage of devices may not be supported by <a href="https://help.netflix.com/en/node/24926">all plans</a>. </p></div></div><p>Need help getting set up? Search our <a href="https://help.netflix.com/">Help Center</a> for the manufacturer of the device you're using.</p><div data-testid="grid-container" data-nodetype="grid" data-subtype="note-text" class="doc-editor__grids-plugin__container export-block__parent" style="display:flex;"><div data-spaceweb="box" data-testid="section-container" data-nodetype="section" data-gridsize="1" data-backgroundtype="color" data-backgroundvalue="#E8F0FE" class="doc-editor__grids-plugin__grid-section" style="flex-grow:1;background-color:#E8F0FE;padding:1rem;background-size:cover;flex-basis:0;margin-right:10px;overflow:auto;"><p class="export-block__parent "><span data-type="spr-social-media-asset-photo" data-resolvable-asset="false"><img src="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 14 14'%3E%3Cpath d='m8.342 8.719-2.72.564a.834.834 0 0 1-.818-.976l.45-2.61a2.564 2.564 0 0 1 .72-1.39L10.098.183a2.635 2.635 0 0 0-.78-.13h-6.51a2.663 2.663 0 0 0-2.66 2.662v8.57a2.663 2.663 0 0 0 2.663 2.663h6.508a2.663 2.663 0 0 0 2.663-2.663V5.67l-2.35 2.348a2.585 2.585 0 0 1-1.29.701z'/%3E%3Cpath d='M13.337.64a1.853 1.853 0 0 0-2.458 0L6.419 5.1a1.773 1.773 0 0 0-.486.934L5.63 7.792a.56.56 0 0 0 .457.642.3.3 0 0 0 .097.01l1.817-.38a1.716 1.716 0 0 0 .865-.466l4.48-4.48a1.687 1.687 0 0 0 .506-1.234A1.758 1.758 0 0 0 13.337.64z'/%3E%3C/svg%3E" width="16" height="16" loading="lazy" decoding="async" style="margin-right:0.4rem;max-width:100%;max-width: 100%;"></span><span class="doc-editor__marks__bold" style="font-weight: bold;">Note:</span>The Netflix app may come pre-loaded on certain devices, or you may need to download the Netflix app onto your device. Netflix app functionality may differ between devices.</p></div></div></div><hr data-type="divider" style="width:100%;max-height:100%;height:1px;margin:0.2rem 0;background-color:#DBDBDB;"><div><h2>Plans and Pricing</h2><h2><span data-type="spr-social-media-asset-photo" data-assetid="65bcebbc8d07ec46051c2e3b" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/077a0c1a-fbcd-4b58-9302-38163969d8f3-1970535338/what_is_netflix_4_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEHEaCXVzLWVhc3QtMSJIMEYCIQC4aRn08B5S4iq3r83BbyF4YDk0qUKZCIpOF%2BkcUjog8wIhAMHRzlyZHrApaZRzvBUwcmA3FTR2exW33PWqryKPgzq9KrIFCBoQABoMODY5MzY3NDcxNjc0IgyXVg3CHqKjIsZuRSgqjwVRdS5FgRheCSvVx8fHM1V7j%2FpzOBwGlwydqrDqBs9CQXaEuE8kZkwADMu8PD1GvZuXwbhUztGN9K0VkuqBUNTt4Pk7P%2Bn%2Bpf2dpds%2F4XLij7ujFId4d4DeQ8iTRdDnPPUX4CO7dK0agdaz1O9KjK%2BQVpPF%2B7%2BH7BOOpGbMivboOWdi5hwhiyLCvYPjc5MLptrdtGc%2FnMk4Vd58sJDl0BQxE%2BPZNbtCTtWPcMxPCQSeXp1iwVfJl6druanp4eFy7%2F%2BuCfj6NqbQICEYRfxzxI%2Brh9%2BpmYq4np7HbciY20HfZ1Kv2Aqgnxe1bwUMfzk%2FOKscq85XTbrX8Q%2FvBycMjbkmTjr3f4xnmdzGnWBuVap9c%2B%2BB6KuwOVEMa8VbuY5WzQ%2FqL5N9tN7oaWA9ybqdg2L3G6uNQp82Vr0uuUkqA4pjVJc0Ga95hLnWopIZ7b1AkB795i7HGEG6iqo7L7iXYp6jJiQER78KFFiieRxvWA84ChtYcMHqQfOR%2FD9iX3aNxTsbvNhf7S82U4rKodVcYtS4MaRIKIxhjwFMhc2YziscJga3r6RY3quItbXORojIFqbUJ6Sy%2FSYPwHOJiewqhJDBHphXqUjojhLLCh6kLNpCWKDBBf9CSxoVD9wfanYSvdstzT2RWlYclw8nMcCsXq9cFk%2F%2BRKMChld%2BA02DXJwFDWqeAP7Yinf9m4q2cSkzj8OsHGznDxp3T4bE3rkLCRJuIJPP3M3SBBH8qavu%2B4xsrtVvu7kXItjlHClnaeip0Z72dcrMLzTu3gox0LMqRZW2Ir4zAz%2FM2rrEBOfPWl93PAnicwm1960hOxVOmC7xzEjSoy3dJoTqmQHgZFi9%2BV1i4xkz201Xa3nusTg1hzf3MLzLkroGOrABQdqUFSaJssiwUPVjX1IU5WXyhVPO44Mn2k5QDqbk%2FrZ3awIsMHTVKEVXYD1AzQwiXVbd1v2pd2RG2JO%2FAGWtt4JflMT0%2FiNjyrRY%2F27qKSGfGQlMjLvDE4T0nsu%2B1qjxcp70Gji8H6sVFiKDtRemmx8TOqo%2BOPU4nF%2F1d6hWF5R4UCkCK%2Fbeb42K7%2BvU1nHR8QpOKRxqRfhyicRDi5oMUUDjfpit24Dgl2RD6e6aCN0%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241125T165734Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5FKFU76AR%2F20241125%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=6821f8e810245f2a01c7403bb30f0e1519948272d93e016c590eb3a77c647964" name></span></h2><p>Each <a href="https://help.netflix.com/en/node/24926">Netflix plan</a> determines the number of devices you can watch Netflix on <strong>at the same time</strong> and whether you can watch in High Definition (HD), Full High Definition (FHD), or Ultra High Definition (UHD). </p><p>You can <a href="https://help.netflix.com/en/node/22">change your plan</a> or <a href="https://help.netflix.com/en/node/407">cancel</a> online at any time. </p></div><hr data-type="divider" style="width:100%;max-height:100%;height:1px;margin:0.2rem 0;background-color:#DBDBDB;"><div><h2>Get Started</h2><h2><span data-type="spr-social-media-asset-photo" data-assetid="65bcec0a8d07ec46051c2ee1" data-resolvable-asset="true"><img class="image_inline" alt loading="lazy" decoding="async" data-disable-media-preview="true" style="max-width: 100%;" src="https://s3.amazonaws.com/prod-cdata-secure.sprinklr.com/DAM/3877/c403c07b-df03-4039-bee7-1a0dd7b449bd-227725003/what_is_netflix_5_en.png?X-Amz-Security-Token=IQoJb3JpZ2luX2VjEHEaCXVzLWVhc3QtMSJIMEYCIQC4aRn08B5S4iq3r83BbyF4YDk0qUKZCIpOF%2BkcUjog8wIhAMHRzlyZHrApaZRzvBUwcmA3FTR2exW33PWqryKPgzq9KrIFCBoQABoMODY5MzY3NDcxNjc0IgyXVg3CHqKjIsZuRSgqjwVRdS5FgRheCSvVx8fHM1V7j%2FpzOBwGlwydqrDqBs9CQXaEuE8kZkwADMu8PD1GvZuXwbhUztGN9K0VkuqBUNTt4Pk7P%2Bn%2Bpf2dpds%2F4XLij7ujFId4d4DeQ8iTRdDnPPUX4CO7dK0agdaz1O9KjK%2BQVpPF%2B7%2BH7BOOpGbMivboOWdi5hwhiyLCvYPjc5MLptrdtGc%2FnMk4Vd58sJDl0BQxE%2BPZNbtCTtWPcMxPCQSeXp1iwVfJl6druanp4eFy7%2F%2BuCfj6NqbQICEYRfxzxI%2Brh9%2BpmYq4np7HbciY20HfZ1Kv2Aqgnxe1bwUMfzk%2FOKscq85XTbrX8Q%2FvBycMjbkmTjr3f4xnmdzGnWBuVap9c%2B%2BB6KuwOVEMa8VbuY5WzQ%2FqL5N9tN7oaWA9ybqdg2L3G6uNQp82Vr0uuUkqA4pjVJc0Ga95hLnWopIZ7b1AkB795i7HGEG6iqo7L7iXYp6jJiQER78KFFiieRxvWA84ChtYcMHqQfOR%2FD9iX3aNxTsbvNhf7S82U4rKodVcYtS4MaRIKIxhjwFMhc2YziscJga3r6RY3quItbXORojIFqbUJ6Sy%2FSYPwHOJiewqhJDBHphXqUjojhLLCh6kLNpCWKDBBf9CSxoVD9wfanYSvdstzT2RWlYclw8nMcCsXq9cFk%2F%2BRKMChld%2BA02DXJwFDWqeAP7Yinf9m4q2cSkzj8OsHGznDxp3T4bE3rkLCRJuIJPP3M3SBBH8qavu%2B4xsrtVvu7kXItjlHClnaeip0Z72dcrMLzTu3gox0LMqRZW2Ir4zAz%2FM2rrEBOfPWl93PAnicwm1960hOxVOmC7xzEjSoy3dJoTqmQHgZFi9%2BV1i4xkz201Xa3nusTg1hzf3MLzLkroGOrABQdqUFSaJssiwUPVjX1IU5WXyhVPO44Mn2k5QDqbk%2FrZ3awIsMHTVKEVXYD1AzQwiXVbd1v2pd2RG2JO%2FAGWtt4JflMT0%2FiNjyrRY%2F27qKSGfGQlMjLvDE4T0nsu%2B1qjxcp70Gji8H6sVFiKDtRemmx8TOqo%2BOPU4nF%2F1d6hWF5R4UCkCK%2Fbeb42K7%2BvU1nHR8QpOKRxqRfhyicRDi5oMUUDjfpit24Dgl2RD6e6aCN0%3D&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20241125T165734Z&X-Amz-SignedHeaders=host&X-Amz-Expires=1800&X-Amz-Credential=ASIA4U2SW3Y5FKFU76AR%2F20241125%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=89c6811a391cf2869c9bb07bda988055a81ed6ac778361fb9710dfbde93e9b10" name></span></h2><p>To start watching Netflix:</p><ol><li><p> Visit <a target="_blank" href="https://www.netflix.com/signup">netflix.com/signup</a>.</p></li><li><p><a href="https://help.netflix.com/en/node/24926">Choose a plan</a>. </p></li><li><p>Create an account by entering your email address and creating a password. </p></li><li><p>Enter a <a href="https://help.netflix.com/en/node/116380">payment method</a>. </p></li></ol><p>As a Netflix member, you are charged once a month on the date you signed up. </p><p></p></div></div></div> </section> <div id="article-feedback-container"></div> <div class="related-articles-module placement-BELOW_ARTICLE max-3"> <h3>Related Articles</h3> <ul class="related-articles" data-tracking-id="afe4df8c-cbc6-4990-b92b-f87f4ec18e31"> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/102377" data-id="102377" data-index="0">Getting started with Netflix</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/41049" data-id="41049" data-index="1">Billing and Payments</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/32950" data-id="32950" data-index="2">Netflix Gift Cards</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/470" data-id="470" data-index="3">Can't sign in to Netflix</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/10421" data-id="10421" data-index="4">How to create, change, or delete profiles</a> </li> </ul> </div> </div> <div class="right-pane"> <div class="wrapper"> <div class="related-articles-module placement-BELOW_ARTICLE max-3"> <h3>Related Articles</h3> <ul class="related-articles" data-tracking-id="afe4df8c-cbc6-4990-b92b-f87f4ec18e31"> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/102377" data-id="102377" data-index="0">Getting started with Netflix</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/41049" data-id="41049" data-index="1">Billing and Payments</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/32950" data-id="32950" data-index="2">Netflix Gift Cards</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/470" data-id="470" data-index="3">Can't sign in to Netflix</a> </li> <li class="related-article"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <rect x="8" y="7" width="8" height="2" fill="#050505" /> <rect x="8" y="11" width="5" height="2" fill="#050505" /> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 4H6V20H18V4ZM4 2V22H20V2H4Z" fill="#050505" /> </svg> <a href="/en/node/10421" data-id="10421" data-index="4">How to create, change, or delete profiles</a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="footer-push"></div> </div> <div class="global-page-footer"> <div class="global-page-contactbar"> <div class="container"> <div class="wrapper"> <h3 class="bar-title">Need more help?</h3> <a id="contact-us-button" href="/en/contactus" class="h-btn btn-primary-dark">Contact Us</a> </div> </div> </div> <div class="container"> <div id="lang-switcher-wrapper" class="select-wrapper"> <div class="select select-grey"> <label for="lang-switcher" id="lang-switcher-label" class="sr-only">Select your preferred language:</label> <select id="lang-switcher" title="Select your preferred language:" aria-label="Select your preferred language:"> <option value="" disabled selected>Select a language</option> <option value="id">Bahasa Indonesia</option> <option value="cs">Čeština</option> <option value="da">Dansk</option> <option value="de">Deutsch</option> <option value="en" selected="selected">English</option> <option value="es">Español</option> <option value="fil">Filipino</option> <option value="fr">Français</option> <option value="hr">Hrvatski</option> <option value="it">Italiano</option> <option value="hu">Magyar</option> <option value="ms">Melayu</option> <option value="nl">Nederlands</option> <option value="nb">Norsk Bokmål</option> <option value="pl">Polski</option> <option value="pt">Português</option> <option value="ro">Română</option> <option value="fi">Suomi</option> <option value="sv">Svenska</option> <option value="vi">Tiếng Việt</option> <option value="tr">Türkçe</option> <option value="el">Ελληνικά</option> <option value="ru">Русский</option> <option value="uk">Українська</option> <option value="he">עברית</option> <option value="ar">العربية</option> <option value="hi">हिन्दी</option> <option value="th">ไทย</option> <option value="zh-cn">中文</option> <option value="ja">日本語</option> <option value="ko">한국어</option> </select> <svg width="24px" height="24px" viewBox="0 0 24 24"> <path d="M12.9416531,7.71264972 L17.9520258,15.2282087 C18.4421897,15.9634546 18.2435115,16.9568456 17.5082656,17.4470095 C17.2454376,17.6222282 16.9366253,17.715729 16.6207453,17.715729 L6.6,17.715729 C5.7163444,17.715729 5,16.9993846 5,16.115729 C5,15.799849 5.09350084,15.4910367 5.26871953,15.2282087 L10.2790922,7.71264972 C10.7692561,6.97740382 11.7626471,6.77872563 12.497893,7.26888957 C12.6736566,7.38606534 12.8244774,7.53688606 12.9416531,7.71264972 Z" transform="translate(11.610458, 12.357865) scale(1, -1) translate(-11.610458, -12.357865) "></path> </svg> </div> </div> <ul class="footer-links"> <li class="footer-link"> <a href="/en/legal/termsofuse">Terms of Use</a> </li> <li class="footer-link"> <a href="/en/legal/privacy">Privacy</a> </li> <li class="footer-link"> <a href="/en/legal/privacy#cookies" class="evidon-trigger toggle-cookie-info">Cookie Preferences</a> </li> <li class="footer-link"> <a href="/en/legal/corpinfo">Corporate Information</a> </li> </ul> </div> </div> <script> /*<![CDATA[*/ window.netflix = { i18n: { "locale": "en" }, urls: { "base": "https:\/\/help.netflix.com", "signIn": "https:\/\/netflix.com" + "/Login?locale=" + "en" + "&nextpage=" + encodeURIComponent(window.location.href), "signUp": "https:\/\/netflix.com\/signup", "signInHelp": "https:\/\/netflix.com" + "/LoginHelp?locale=" + "en" }, config: { "page": "Article", "chatCookieName": "cseChatSessionId", "chatForce": true, "clBatchInterval": 10000, "q": null, "oneTrust": true, "searchAutocompleteEnabled": true }, data: { "source": "helpCenter", "survey": null, "sourceHiddenLinks": false, "tests": "", "isRtl": false, "isAgent": false, "geoCountry": "SG", "isMember": false, "isMemberSignedIn": false, phone: { "appHelpDeepLink": "https:\/\/netflix.com\/mobilehelp", "enablePhoneMobileDeepLink": false }, article: { "lang": null, "tnid": "412", "alias": null, "nodeid": "412", "allCountries": null, "defaultCountry": "SG", "legalDocument": false, "selectedCountry": "SG", "specifiedCountry": null } }, l10n: { "localeOverride": "en", "no": "No", "yes": "Yes", "close": "Close", "not.sure": "Not Sure", "next": "Next", "other": "Other", "search": "Search", "submit": "Submit", "sign.in": "Sign In", "sign.up": "Join Netflix", "get.help": "Get Help", "skip": "Skip", "previous": "Previous", "optional": "(Optional) We do not respond to individual feedback. Please do not leave personal information.", "learn.more": "Learn More", "help.center": "Help Center", "skip.for.now": "Skip For Now", "read.article": "Read Article", "call.us.in.app": "Call Us In-app", "what.went.wrong": "What went wrong?", "select.a.country": "Select a country", "already.a.member": "Already a member?", "no.results.found": "No results found", "not.ready.to.signin": "Not ready to sign in?", "recommended.for.you": "Recommended for you", "need.help.signing.in": "Need help signing in?", "thanks.for.your.feedback": "Thanks for your feedback.", "was.this.article.helpful": "Was this article helpful?", "padme.search.kb.noresults": "No results found", "additional.search.results": "Additional search results", "the.steps.did.not.resolve": "The steps in the article did not resolve my problem", "the.wording.was.confusing": "The wording used in this article made it confusing", "what.do.you.need.help.with": "What do you need help with?", "the.article.did.not.address": "This article did not address what I was searching for", "padme.pages.did.this.resolve": "Did this resolve your issue?", "sign.in.for.personalized.help": "Sign in for personalized help", "let.us.know.how.we.can.improve": "(Optional) Let us know how we can do better. We do not respond to individual feedback. Please do not leave personal information.", "note.currently.unable.to.respond": "Note: We're currently unable to respond to individual feedback", "currently.viewing.information.for": "Currently viewing information for:", "thanks.for.your.feedback.improvement": "Thanks for your feedback! Any suggestions for further improvement?", "information.not.available.for.country": "We're sorry, this information is not available for {0}.", "viewing.information.intended.for.country": "You're currently viewing information intended for <strong>{0}<\/strong>, which may not be applicable to you. Select your country below.", "padme.pages.isnetflixdown.status.up.body": "We are not currently experiencing an interruption to our streaming service.", "padme.pages.isnetflixdown.status.up.header": "Netflix is up!", "characters.left": "[NUMBER] characters left", "describe.your.issue": "Describe your issue", "chat.recording.notice": "To improve Netflix Customer Service, chats may be monitored or recorded.", "received.and.email.about.account": "Received an email about an account email change", "netflix.says.cant.find.account": "Netflix says 'Can't find account with this email address.'", "please.provide.a.short.description": "Please provide a short description of your issue", "recommended.popular.topics": "Popular topics", "padme.pages.contactus.chatbox.title": "Netflix Customer Service", "chat.contactus.chatbox.endchat.question": "End Chat?", "chat.contactus.chatbox.end": "End", "padme.pages.contactus.chatbox.submit": "Submit", "padme.pages.contactus.chatbox.cancel": "Cancel", "chat.new.message": "New message", "chat.ewt.wait.time": "Wait time: {0} minutes", "chat.write.reply": "Enter a reply", "chat.mop.enter.new.payment": "Enter new payment information", "chat.mop.enter.new.payment.verification": "Enter payment info for verification", "chat.mop.agentname.cant.see": "{0} cannot see this", "chat.mop.agent.cant.see": "The agent cannot see this", "chat.email.chat.transcript": "Enter the email you would like the chat transcript sent to", "chat.email.chat.transcript.sent": "Transcript sent!", "padme.pages.contactus.chatbox.transcript": "Email me a transcript of this chat", "chat.email.sent.transcript.email": "We've sent a transcript of this chat to the email address that was entered.", "chat.mop.first.name.required": "First Name is Required", "chat.mop.last.name.required": "Last Name is Required", "chat.mop.card.required": "Credit or Debit card number is required", "chat.mop.zip.code.required": "Zip code is required", "chat.mop.cvv": "Security Code (CVV)", "chat.mop.cvv.required": "Security Code (CVV) is required", "chat.mop.expiration.required": "Expiration date is required", "chat.mop.expiration.format": "Expiration date must be entered in MM\/YYYY format", "chat.mop.invalid.exp": "Invalid Expiration date", "chat.mop.first.name": "First name on card", "chat.mop.last.name": "Last name on card", "chat.mop.zip": "Billing zip code", "chat.mop.number": "Card Number", "chat.mop.last.eight.digits.of.number": "Last 8 digits of card number", "chat.mop.expiration": "Expiration Date (MM\/YYYY)", "chat.mop.dob": "Date of Birth (YYYY-MM-DD)", "chat.mop.dob.required": "Date of Birth is Required", "padme.pages.chat.mop.eudd": "Direct Debit Account Number:", "padme.pages.chat.mop.upi": "UPI ID:", "padme.pages.chat.mop.upi.invalid": "Enter a valid UPI ID", "chat.mop.upi.required": "UPI ID is Required", "chat.mop.account.number.required": "Account Number is Required", "chat.mop.routing.number.required": "Routing Number is Required", "chat.mop.digit.required": "Check Digit is Required", "chat.mop.branch.number": "Branch Number", "chat.mop.routing.number": "Routing Number", "chat.mop.account.number": "Account Number", "chat.mop.digit": "Digit", "chat.mop.card.invalid": "Credit or Debit card number is invalid", "chat.mop.paypal.billing.id.required": "BA Billing ID is Required", "chat.mop.paypal.billing.id.valid": "BA Billing ID must be valid", "chat.mop.paypal.billing.id": "PayPal Billing ID", "chat.resolve.issue": "Did we resolve your issue?", "padme.pages.contactus.chatbox.send": "Send", "padme.pages.contactus.chatbox.endchat": "End Chat", "padme.pages.contactus.chatbox.clickhere": "Click Here", "padme.pages.contactus.chatbox.welcome": "Welcome to Netflix Chat", "chat.mop.bank.name": "Bank Name", "chat.mop.bank.name.required": "Bank Name is Required", "chat.mop.account.type": "Account Type", "chat.mop.account.type.required": "Account Type is Required", "chat.mop.account.type.CHECKING": "Checking", "chat.mop.account.type.SAVINGS": "Savings", "netflix": "Netflix", "chat.mop.dob.invalid": "Valid Date of Birth is Required", "chat.connecting": "Connecting", "padme.pages.contactus.chat.chatEnded": "This chat session has ended.", "difficult": "Difficult", "dissatisfied": "Dissatisfied", "dont.know.not.applicable": "Don't know \/ Not applicable", "easy": "Easy", "neutral": "Neutral", "satisfied": "Satisfied", "very.difficult": "Very difficult", "very.dissatisfied": "Very dissatisfied", "very.easy": "Very easy", "very.satisfied": "Very Satisfied", "you.can.start.a.new.chat": "You can <button>start a new chat<\/button>.", "your.issue": "Your Issue:", "tell.us.more": "Tell us more and we'll find the best solution for you", "get.in.touch": "Get in touch:", "try.these.recommendations": "Try these recommendations:", "recommended": "Recommended", "describe.your.issue.placeholder": "Describe your issue" } }; /*]]>*/ </script> <script crossorigin="anonymous" src="https://help.nflxext.com/helpcenter/manifest_b4b5aa08441a2eda054f.js"></script> <script crossorigin="anonymous" src="https://help.nflxext.com/helpcenter/common_b3b80fe8eca9e55cc5dc.js"></script> <script crossorigin="anonymous" src="https://help.nflxext.com/helpcenter/article_ecff91853134638e0751.js"></script> <script crossorigin="anonymous" src="/interface/chat/supportscript?forceCountry=SG&locale=en"></script> </body> </html>