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Zoho Blog</title><link rel="stylesheet" media="all" href="https://blog.zohowebstatic.com/sites/zblogs/theme/css/zoho-blogs-wp-theme.css" /><link rel="stylesheet" media="all" href="https://blog.zohowebstatic.com/sites/zblogs/common/css/zohodblogs.css" /><script type="text/javascript">(function(w,s){var e=document.createElement("script");e.type="text/javascript";e.async=true;e.src="https://zohotagmanager.cdn.pagesense.io/ztmjs/9e14ca550fb345518206a5a65a40a7a9.js";var x=document.getElementsByTagName("script")[0];x.parentNode.insertBefore(e,x);})(window,"script");</script></head><body site="zohodblogs" data-prdname="cliq" data-prdname-display="Zoho Cliq" class="post-template-default single single-post postid-7514 single-format-standard i18n-en category-cliq path-node page-node-type-article-content"><div id="page" class="site"><div class="site-inner"><header id="masthead" class="site-header" role="banner"><div class="header-nav"><div class="brand-logo"><div class="hamburger-btn"><div class="hamburger-bar"></div></div><a href="/blog/" rel="home">Blog</a></div><div class="header-right-bar"><div class="header-search"><span class="btn-search fa fa-search icon-button-search"></span><form action="/blog/" method="get" role="search" id="searchform_topbar" class="search-top-bar-popup search-form"><label><span class="screen-reader-text">Search for:</span><input type="search" class="search-field-top-bar" id="search-field-top-bar" placeholder="Search…" value="" name="s" /></label><button type="submit" class="search-submit search-top-bar-submit" id="search-top-bar-submit"><span class="fa fa-search header-search-icon"></span><span class="screen-reader-text">Search</span></button></form></div><div class="language-selector header-lan-picker disabled"><span class="select-language"></span></div></div></div></header><div class="header-product-link"></div><div id="content" class="site-content container"><div id="primary" class="content-area row"><main id="main" class="site-main col-md-8 col-sm-12 col-xs-12" role="main"><article id="post-7514" class="post-7514 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-cliq tag-cliqfeatures tag-zohocliq tag-cliq-integrations tag-zoho tag-zohoinventory"><header class="entry-header"><h1 class="entry-title">From orders to alerts with Zoho Inventory and Zoho Cliq integration</h1><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="24-05-07IST17:52:11+00:00">May 7, 2024</time></span><span class="posted-on updated-on">Last Updated On <time class="entry-date published updated" datetime="24-09-11IST16:31:17+00:00">September 11, 2024</time></span><span class="author-info"> by <a href="/blog/author/janecynthia-sh">Jane Cynthia</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><div class="entry-thumbnail"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/cliq/og_images/int_with_inventory.gif" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="From orders to alerts with Zoho Inventory and Zoho Cliq integration" /></div><div class="entry-content"><p>Running a business is challenging, especially when it comes to managing incoming orders from online sales channels. By integrating your Zoho Inventory setup with robust communication software like Zoho Cliq, you can receive notifications about online sales directly in a designated Zoho Cliq channel. This includes instant alerts about orders from different sales channels, such as Shopify, updates on stock levels in your online stores, and more.</p><p>Let's explore this integration and the benefits it offers.</p><h2>What is Zoho Inventory?</h2><p>Zoho Inventory is inventory management software. It provides a comprehensive suite of features that help users efficiently manage orders, track inventory, handle GST billing, and oversee warehouses. With Zoho Inventory, businesses can easily manage sales and purchases, handle invoices and bills, and track payments in one central location. The software also enables users to track packages and shipments for timely deliveries.</p><h2>Integrating Zoho Inventory and Zoho Cliq</h2><p>To integrate Zoho Inventory with Zoho Cliq, you need an active account with both apps, registered with the same email address. Then, use the following steps: </p><ol><li>Open your <strong>Zoho Inventory</strong> account. </li><li>Navigate to the <strong>Integrations </strong>module. </li><li>Select the <strong>Chat</strong> tab under <strong>Integrations</strong>. </li><li>Click on the <strong>Connect to Zoho Cliq </strong>button. </li><li>Choose the chat group to which Zoho Inventory should push the notifications. </li><li>Click on the <strong>Connect to Zoho Cliq </strong>button once again to complete the integration. </li></ol><p>If you need further guidance, here's a <a href="https://www.zoho.com/in/inventory/help/integrations/cliq-integration.html" rel="noopener" target="_blank">detailed help document</a>.</p><h2>Benefits of integrating Zoho Inventory and Zoho Cliq</h2><ul><li>Receive instant alerts for item reorders. </li></ul><p><img alt="" height="auto" src="https://blog.zohowebstatic.com/sites/zblogs/images/cliq/blogimages/reorder.png" width="900" /></p><ul><li>Get notifications for new items imported from your marketplace or shopping cart. </li></ul><p><img alt="" height="auto" src="https://blog.zohowebstatic.com/sites/zblogs/images/cliq/blogimages/import.png" width="900" /></p><ul><li>See updates on item stock for online sales channels. </li></ul><p><img alt="" height="auto" src="https://blog.zohowebstatic.com/sites/zblogs/images/cliq/blogimages/stock_level.png" width="900" /></p><ul><li>Receive notifications for new orders from your online store. This integration saves you time by bringing all relevant information to one place and ensuring that all members of the team are up to date.</li></ul><p><img alt="" height="auto" src="https://blog.zohowebstatic.com/sites/zblogs/images/cliq/blogimages/new_order.png" width="900" /></p><ul><li>Use the Contextual Chat feature to chat with other Zoho Inventory users using Zoho Cliq's chat bar. Simply click on the Contextual Chat icon and add users as participants. Then, initiate discussions and make audio and video calls with your Zoho Cliq contacts directly from within Zoho Inventory.</li></ul><p>         For more information on contextual chats, see our <a href="https://www.zoho.com/in/inventory/help/contextual-chat/contextual-chat.html" rel="noopener" target="_blank">detailed help document</a>.</p><p><img alt="" height="auto" src="https://blog.zohowebstatic.com/sites/zblogs/images/cliq/blogimages/contextual_chat.png" width="900" /></p><h2>To put it briefly</h2><p>Welcome effortless order management and improved communication with the Zoho Cliq and Zoho Inventory integration. Say goodbye to missed orders and hello to streamlined workflows that empower your team to stay on top of every detail. To learn more about how these integrations work and how to set them up, or if you need further assistance, please email us at <strong>support@zohocliq.com</strong>.</p></div><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/cliq" rel="category tag">Zoho Cliq</a></span><span class="tags-links"><span class="tags-icon"><i class="fa fa-hashtag" aria-hidden="true"></i></span><span class="screen-reader-text">Tags</span><a href="/blog/tag/cliqfeatures" rel="tag" > #CliqFeatures</a>, <a href="/blog/tag/zohocliq" rel="tag" > #zohocliq</a>, <a href="/blog/tag/cliq-integrations" rel="tag" > #Cliq Integrations</a>, <a href="/blog/tag/zoho" rel="tag" > #zoho</a>, <a href="/blog/tag/zohoinventory" rel="tag" > #zohoinventory</a></span></span></footer><div class="entry-author-info clearfix"><div class="author-avatar"><img width="72" 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