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How AI Adoption is Affecting Workplaces - Spiceworks
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Learn why organizations strategically invest in AI and what benefits one can gain by adapting to tech advancement.</p> </div> <article class="post-3178416 articles type-articles status-publish format-standard has-post-thumbnail tag-artificial-intelligence topic-artificial-intelligence" > <meta itemType="https://schema.org/WebPage" content="https://www.spiceworks.com/tech/artificial-intelligence/articles/ai-adoption-shaping-future-workplaces-aberdeen-data/"> <meta content="How Growing AI Adoption is Shaping Future Workplaces, According to Aberdeen Data"> <div > <meta content="https://images.spiceworks.com/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg"> <meta content="300"> <meta content="300"> </div> <meta content="Anuj Mudaliar"> <meta content="2024-06-04"> <meta content="2024-06-05"> <div > <div > <meta content="https://www.spiceworks.com/wp-content/uploads/2022/11/spiceworkslogo.png"> <meta content="220"> <meta content="69"> </div> <meta content="Spiceworks Inc"> </div> <div class="gp-post-thumbnail gp-entry-featured"> <style type="text/css">.ArticleMain-lead{margin-top: 40px !important} .ArticleMain-lead img{ width: 800px;}</style> </div> <div class="as-main"> <div class="col-lg-9 col-md-9 col-sm-9 col-xs-12 author-details-8"> <div class="multiple-author1"> <div class="gp-entry-meta single-author"> <span class="author-thumnail"> <a href="https://www.spiceworks.com/user/about/anujmudaliar/" data-cms-ai="0" title="Anuj Mudaliar" > <img src= "https://images.spiceworks.com/wp-content/uploads/2022/09/30075545/Anuj-Pic-e1664524593698-150x150.jpeg" alt="Anuj Mudaliar" class="author-thum-img" width="40" height="40"> </a> </span> <span class="author-details top-margin-15"> <span class="mobile-width"> <a href="https://www.spiceworks.com/user/about/anujmudaliar/" data-cms-ai="0">Anuj Mudaliar</a> </span> </span> <span class="author_company_details mar-left-5"> Assistant Editor - Tech, SWZD </span> </div> </div> </div> <div class="col-md-3 col-sm-3 author-details-4"> <div datetime="2024-06-05T14:58:56+00:00"><em>Last Updated: </em>June 5, 2024</div> </div> <hr class="author-hr"> </div> <div class="col-md-1 col-sm-1 social-share-icons"> <div class="mo-openid-app-icons circle "><p style="margin-top:4% !important; 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document.body.appendChild(e);}</script> </div> <div class="col-md-11 col-sm-11 article-description"> <div class="ArticleMain-lead1" id="article-featured-img"> <figure class="article-featured-thum"> <img src="https://images.spiceworks.com/800x400/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg" width="800" height="400" data-src="https://images.spiceworks.com/800x400/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg" class=" lazyloaded decs article-img-size" alt="How Growing AI Adoption is Shaping Future Workplaces, According to Aberdeen Data" data-size="Lede"> </figure> <span class="author-details-cr"> (Credits: Shutterstock.com)<br/><br/><span> </div> <div class="gp-entry-content aligmentchange gp-"> <div id="description" class="gp-entry-text" > <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"> <?xml encoding="utf-8" ?><html><body><ul> <li style="font-weight: 400"><span style="font-weight: 400">Organizations are increasingly turning to AI-powered solutions to keep up with changes in economics, technology, and major disruptive events.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">The evolution of workplaces, operations, and wide-ranging applications across industries is expected to drive AI adoption for the foreseeable future.</span></li> </ul> <p><span style="font-weight: 400">Artificial intelligence has notably impacted workplace operations and productivity, particularly due to changing user perceptions and a growing number of applications in the last few months. AI tech is seen as a key driver for organizational strategies, workplace models, talent acquisition, and advancements in IT infrastructure.</span></p> <p><span style="font-weight: 400">This article discusses the findings of a recent study by Aberdeen Strategy and Research highlighting the role of artificial intelligence in influencing the future of work and how organizations adapt to such changes.</span></p> <h2><span style="font-weight: 400">Changes in Perceptions of AI</span></h2> <p><span style="font-weight: 400">According to new Aberdeen data, many business leaders have changed their views about AI. Around 52% of organizational heads have stated greater confidence in the technology’s potential, believing that adopting AI would be a significant game-changer. </span></p> <figure class="article-thumbnail"><img fetchpriority="high" decoding="async" class="size-full wp-image-3178418 aligncenter" src="https://images.spiceworks.com/wp-content/uploads/2024/06/04124600/AI-Aberdeen.png" alt="Perspectives About AI Adoption in the Workplace" width="624" height="295"></figure> <p><em><span style="font-weight: 400">Source: Aberdeen, May 2024</span></em></p> <p><span style="font-weight: 400">Others are already seeing positive results. Furthermore, 35% of companies have stated positive intentions toward hiring AI-related talent in the near future, further emphasizing the key role of AI in workplaces through 2024.</span></p> <p><a href="https://www.spiceworks.com/user/about/michael-lock/"><span style="font-weight: 400">Mike Lock</span></a><span style="font-weight: 400">, Managing Director of Research at Aberdeen Strategy and Research, stated, “Companies that invest thoughtfully in AI report notable benefits, including better customer loyalty, increased productivity, and higher satisfaction levels, unlike those that use AI solutions more sporadically.”</span></p> <p><span style="font-weight: 400">See More: </span><a href="https://www.spiceworks.com/it-security/cyber-risk-management/guest-article/ai-boosts-cybersecurity-productivity/"><span style="font-weight: 400">Harnessing AI for Enhanced Cybersecurity and Productivity</span></a></p> <h2><span style="font-weight: 400">Organizations Adapt to Tech Advancements</span></h2> <h3><span style="font-weight: 400">IT Infrastructure</span></h3> <p><span style="font-weight: 400">Organizations across sectors and geographies are pushing to adopt hybrid cloud infrastructure to improve reliability and reduce costs. Such a strategy allows remote and hybrid workforces to run efficiently while maintaining robust on-premise systems. With applications to bridge communication gaps, such as real-time translation and sentiment analysis, AI could help optimize such operations with a balanced operational strategy.</span></p> <h3><span style="font-weight: 400">Hybrid and Remote Operations</span></h3> <p><span style="font-weight: 400">“Hybrid and remote work are here to stay, driving a shift in IT infrastructure spending towards cloud and edge technologies and away from on-premises and data center systems,” said </span><a href="https://www.spiceworks.com/user/about/jim-rapoza/"><span style="font-weight: 400">Jim Rapoza</span></a><span style="font-weight: 400">, VP & Principal Analyst at Aberdeen. “AI is profoundly influencing IT investments. While there is undoubtedly spending on cloud and remote IT technologies, many businesses are also increasing their investments in on-premises server and storage technologies.”</span></p> <h3><span style="font-weight: 400">Cybersecurity</span></h3> <p><span style="font-weight: 400">The transition to remote and hybrid workplaces has widened the attack surface for threat actors. Organizations are investing a lot in basic cybersecurity technologies to create safeguards. According to Aberdeen Strategy and Research, 61% of organizations have witnessed impaired system availability in the past year due to cyber threat incidents. Integrating AI into cybersecurity solutions will result in notable improvements to threat identification, response times, and recovery.</span></p> <p><span style="font-weight: 400">See More: </span><a href="https://www.spiceworks.com/tech/devops/guest-article/turning-the-tide-for-developers-with-ai-powered-productivity/"><span style="font-weight: 400">Why You Need an AI-Powered Strategy for Website Accessibility Compliance</span></a></p> <h2><span style="font-weight: 400">Changes to Operations and Workforce</span></h2> <p><span style="font-weight: 400">68% of businesses have struggled to attract adequate talent to manage AI-based solutions adequately. This is more true of smaller enterprises that lack the resources to attract and retain relevantly skilled workers. The differences between large and small businesses make it important to simultaneously build on skill development for workers and strategic investments in AI.</span></p> <p> </p> <figure class="article-thumbnail"><img decoding="async" class="size-full wp-image-3178417 aligncenter" src="https://images.spiceworks.com/wp-content/uploads/2024/06/04124356/AI-Productivity-Aberdeen.png" alt="Improvements to Productivity From AI Adoption" width="624" height="384"></figure> <p><em><span style="font-weight: 400">Source: Aberdeen, May 2024</span></em></p> <p><span style="font-weight: 400">Companies that have invested in artificial intelligence have also reported 2.7x and 3.2x improvements in customer satisfaction and productivity, respectively, resulting in higher levels of customer loyalty. </span></p> <p><span style="font-weight: 400">See More: </span><a href="https://www.spiceworks.com/tech/devops/guest-article/turning-the-tide-for-developers-with-ai-powered-productivity/"><span style="font-weight: 400">Turning the Tide for Developers with AI-Powered Productivity</span></a></p> <h2><span style="font-weight: 400">Impact Across Multiple Sectors</span></h2> <p><span style="font-weight: 400">Conventional finance and ERP teams face the challenge of inefficiency, prohibitive operational costs, and difficulties in collaboration. To solve these problems, organizations push for cloud-hosting solutions while supporting operations with AI for better productivity and ease of remote operations. These technologies also aid in bettering professional skill development, work-life balance, and security.</span></p> <p><span style="font-weight: 400">The use of AI is also key to those sectors that are finding it difficult to source appropriate talent. For instance, more than 80% of engineering and manufacturing companies have reported hiring challenges. Consequently, such enterprises are investing in a combination of automation and AI to provide remote work opportunities to workers worldwide, solving their productivity issues.</span></p> <h3><span style="font-weight: 400">Takeaway</span></h3> <p><span style="font-weight: 400">AI is increasingly viewed as a pivotal influencer on the future of workplaces across sectors. Strategic investments in AI and changes in tech solutions can help address a number of workforce challenges while bolstering customer experience and productivity. Organizations must understand these trends to maintain their edge for the foreseeable future.</span></p> <p><span style="font-weight: 400">As the future of work evolves, AI tools and technologies will play key roles in the creation of resilient and efficient workspaces. Investing in<br> the relevant infrastructure and workforce will allow companies to succeed in a dynamic global economy.</span></p> <div class="row take-me-to-community"> <div class="col-md-2 col-sm-2"><figure class="article-thumbnail"><img decoding="async" src="https://images.spiceworks.com/wp-content/uploads/2022/03/21121151/spot-illustration.png" alt="Take me to Community" width="100" height="101"></figure></div> <div class="col-md-10 col-sm-10">How can IT pros at small companies address the AI talent shortage? Head over to the Spiceworks Community and join the discussion!<br> <a href="https://community.spiceworks.com/t/68-of-businesses-struggle-to-find-skilled-talent-especially-those-with-ai-experience/1083316?ref_source=spiceworks_article"><button id="topic footer|Take me to the Community" class="take-me-btn">Share your thoughts</button></a></div> </div> <h3><span style="font-weight: 400">MORE ON ARTIFICIAL INTELLIGENCE</span></h3> <ul> <li style="font-weight: 400"><a href="https://www.spiceworks.com/it-security/identity-access-management/guest-article/genai-rbac-security-strategy/"><span style="font-weight: 400">How To Secure GenAI by Implementing RBAC In The Enterprise</span></a></li> <li style="font-weight: 400"><a href="https://www.spiceworks.com/tech/artificial-intelligence/guest-article/ai-putting-a-charge-into-ev-charging-stations/"><span style="font-weight: 400">AI Putting a Charge into EV Charging Stations</span></a></li> <li style="font-weight: 400"><a href="https://www.spiceworks.com/tech/artificial-intelligence/guest-article/the-secret-to-ensuring-ai-never-replaces-your-job-in-the-animation-industry/"><span style="font-weight: 400">The Secret to Ensuring AI Never Replaces Your Job in The Animation Industry</span></a></li> <li style="font-weight: 400"><a href="https://www.spiceworks.com/it-security/vulnerability-management/guest-article/rsa-conference-2024-highlights-ai-cybersecurity/"><span style="font-weight: 400">Insights from RSA Conference 2024: AI, Cyber Resilience, and More</span></a></li> </ul> </body></html> </div> <div id="description_fr" class="gp-entry-text" style="display: none;"> </div> <div id="description_de" class="gp-entry-text" style="display: none;"> </div> </div> <!-- --> <div class="article-tags"> <div class="tag-listing"> <!-- --> <a href="https://www.spiceworks.com/tags/artificial-intelligence/"> artificial intelligence </a> </div> </div> <div class="social-share-bottom"> <h4 class="share-title">Share This Article:</h4> <div class="mo-openid-app-icons circle "><p style="margin-top:4% !important; 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"https://www.spiceworks.com/tech/artificial-intelligence/articles/ai-adoption-shaping-future-workplaces-aberdeen-data/", "headline": "How AI Adoption is Affecting Workplaces", "description": "New research from Aberdeen Strategy & Research illustrates how artificial intelligence is perceived and applied in the workplace.", "articleBody": "Organizations are increasingly turning to AI-powered solutions to keep up with changes in economics, technology, and major disruptive events. \tThe evolution of workplaces, operations, and wide-ranging applications across industries is expected to drive AI adoption for the foreseeable future. Artificial intelligence has notably impacted workplace operations and productivity, particularly due to changing user perceptions and a growing number of applications in the last few months. AI tech is seen as a key driver for organizational strategies, workplace models, talent acquisition, and advancements in IT infrastructure. This article discusses the findings of a recent study by Aberdeen Strategy and Research highlighting the role of artificial intelligence in influencing the future of work and how organizations adapt to such changes. Changes in Perceptions of AI According to new Aberdeen data, many business leaders have changed their views about AI. Around 52% of organizational heads have stated greater confidence in the technology’s potential, believing that adopting AI would be a significant game-changer. Source: Aberdeen, May 2024 Others are already seeing positive results. Furthermore, 35% of companies have stated positive intentions toward hiring AI-related talent in the near future, further emphasizing the key role of AI in workplaces through 2024. Mike Lock, Managing Director of Research at Aberdeen Strategy and Research, stated, \"Companies that invest thoughtfully in AI report notable benefits, including better customer loyalty, increased productivity, and higher satisfaction levels, unlike those that use AI solutions more sporadically.\" See More: Harnessing AI for Enhanced Cybersecurity and Productivity Organizations Adapt to Tech Advancements IT Infrastructure Organizations across sectors and geographies are pushing to adopt hybrid cloud infrastructure to improve reliability and reduce costs. Such a strategy allows remote and hybrid workforces to run efficiently while maintaining robust on-premise systems. With applications to bridge communication gaps, such as real-time translation and sentiment analysis, AI could help optimize such operations with a balanced operational strategy. Hybrid and Remote Operations “Hybrid and remote work are here to stay, driving a shift in IT infrastructure spending towards cloud and edge technologies and away from on-premises and data center systems,” said Jim Rapoza, VP & Principal Analyst at Aberdeen. \"AI is profoundly influencing IT investments. While there is undoubtedly spending on cloud and remote IT technologies, many businesses are also increasing their investments in on-premises server and storage technologies.” Cybersecurity The transition to remote and hybrid workplaces has widened the attack surface for threat actors. Organizations are investing a lot in basic cybersecurity technologies to create safeguards. According to Aberdeen Strategy and Research, 61% of organizations have witnessed impaired system availability in the past year due to cyber threat incidents. Integrating AI into cybersecurity solutions will result in notable improvements to threat identification, response times, and recovery. See More: Why You Need an AI-Powered Strategy for Website Accessibility Compliance Changes to Operations and Workforce 68% of businesses have struggled to attract adequate talent to manage AI-based solutions adequately. This is more true of smaller enterprises that lack the resources to attract and retain relevantly skilled workers. The differences between large and small businesses make it important to simultaneously build on skill development for workers and strategic investments in AI. Source: Aberdeen, May 2024 Companies that have invested in artificial intelligence have also reported 2.7x and 3.2x improvements in customer satisfaction and productivity, respectively, resulting in higher levels of customer loyalty. See More: Turning the Tide for Developers with AI-Powered Productivity Impact Across Multiple Sectors Conventional finance and ERP teams face the challenge of inefficiency, prohibitive operational costs, and difficulties in collaboration. To solve these problems, organizations push for cloud-hosting solutions while supporting operations with AI for better productivity and ease of remote operations. These technologies also aid in bettering professional skill development, work-life balance, and security. The use of AI is also key to those sectors that are finding it difficult to source appropriate talent. For instance, more than 80% of engineering and manufacturing companies have reported hiring challenges. Consequently, such enterprises are investing in a combination of automation and AI to provide remote work opportunities to workers worldwide, solving their productivity issues. Takeaway AI is increasingly viewed as a pivotal influencer on the future of workplaces across sectors. Strategic investments in AI and changes in tech solutions can help address a number of workforce challenges while bolstering customer experience and productivity. Organizations must understand these trends to maintain their edge for the foreseeable future. As the future of work evolves, AI tools and technologies will play key roles in the creation of resilient and efficient workspaces. Investing in the relevant infrastructure and workforce will allow companies to succeed in a dynamic global economy. How can IT pros at small companies address the AI talent shortage? Head over to the Spiceworks Community and join the discussion! Share your thoughts MORE ON ARTIFICIAL INTELLIGENCE \tHow To Secure GenAI by Implementing RBAC In The Enterprise \tAI Putting a Charge into EV Charging Stations \tThe Secret to Ensuring AI Never Replaces Your Job in The Animation Industry \tInsights from RSA Conference 2024: AI, Cyber Resilience, and More", "keywords": "artificial intelligence, ", "datePublished": "2024-06-04T12:50:30+00:00", "dateModified": "2024-06-05T14:58:56+00:00", "author": { "@type": "Person", "name": "Anuj Mudaliar", "description": "Anuj Mudaliar is a content development professional with a keen interest in emerging technologies, particularly advances in AI. As a tech editor for Spiceworks, Anuj covers many topics, including cloud, cybersecurity, emerging tech innovation, AI, and hardware. When not at work, he spends his time outdoors - trekking, camping, and stargazing. 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He is also interested in cooking and experiencing cuisine from around the world.", "url": "https://www.spiceworks.com/user/about/anujmudaliar/", "sameAs": [ "https://twitter.com/anujvm", "https://www.linkedin.com/in/anuj-mudaliar-36aa6624/" ], "image": { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2022/09/30075545/Anuj-Pic-e1664524593698-150x150.jpeg", "height": 96, "width": 96 } }, "publisher": { "@type": "Organization", "name": "Spiceworks", "url": "https://www.spiceworks.com", "logo": { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2022/11/10090900/spiceworkslogo.png", "width": "220", "height": "69" } }, "image": [ { "@type": "ImageObject", "@id": "https://www.spiceworks.com/tech/artificial-intelligence/articles/ai-adoption-shaping-future-workplaces-aberdeen-data/#primaryimage", "url": "https://images.spiceworks.com/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg", "width": "1200", "height": "900" }, { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg", "width": "1200", "height": "720" }, { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg", "width": "1200", "height": "675" }, { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2024/06/04124723/AI-in-Workplace.jpg", "width": "600", "height": "600" }, { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2024/06/04124600/AI-Aberdeen.png", "width": 624, "height": 295, "caption": "Perspectives About AI Adoption in the Workplace" }, { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2024/06/04124356/AI-Productivity-Aberdeen.png", "width": 624, "height": 384, "caption": "Improvements to Productivity From AI Adoption" }, { "@type": "ImageObject", "url": "https://images.spiceworks.com/wp-content/uploads/2022/03/21121151/spot-illustration.png", "width": 100, "height": 101, "caption": "Take me to Community" } ] }, { "@context": "https://schema.org/", "@type": "BreadcrumbList", "@id": "https://www.spiceworks.com/tech/artificial-intelligence/articles/ai-adoption-shaping-future-workplaces-aberdeen-data/#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "https://www.spiceworks.com", "name": "Spiceworks Inc" } }, { "@type": "ListItem", "position": 2, "item": { "@id": "https://www.spiceworks.com/(tech|marketing|security|supplychain|hr|finance|collaboration)/articles/", "name": "Articles" } }, { "@type": "ListItem", "position": 3, "item": { "@id": "https://www.spiceworks.com/tech/artificial-intelligence/articles/ai-adoption-shaping-future-workplaces-aberdeen-data/", "name": "How AI Adoption is Affecting Workplaces" } } ] }] </script> <link rel='stylesheet' id='mo-wp-style-icon-css' href='https://www.spiceworks.com/wp-content/plugins/miniorange-login-openid/includes/css/mo_openid_login_icons.css?version=7.6.9&ver=v3.2.4' type='text/css' media='all' /> <link rel='stylesheet' id='mo-openid-sl-wp-font-awesome-css' href='https://www.spiceworks.com/wp-content/plugins/miniorange-login-openid/includes/css/mo-font-awesome.min.css?ver=v3.2.4' type='text/css' media='all' /> <link rel='stylesheet' id='mo_openid_admin_settings_style-css' href='https://www.spiceworks.com/wp-content/plugins/miniorange-login-openid/includes/css/mo_openid_style.css?version=7.6.9&ver=v3.2.4' type='text/css' media='all' /> <script type="text/javascript" src="https://www.google.com/recaptcha/api.js?render=6LcGSvYiAAAAAEIee_n3eNYguqzTe_TJfCH4YuLj&ver=2.2" id="recaptcha-js-js"></script> <script type="text/javascript" src="https://www.spiceworks.com/wp-content/plugins/wp-custom-blogs/js/bootstrap.min.js?ver=1.2" id="script-js"></script> <script type="text/javascript" id="autosearch_js_script-js-extra"> /* <![CDATA[ */ var params = {"ajax_url":"https:\/\/www.spiceworks.com\/wp-admin\/admin-ajax.php","nonce":"958e67e8c9"}; 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