Samsung Knox Documentation

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</li> <li class="navbar-nav col"> <a href="https://docs.samsungknox.com/partner/" class="body-4 text-black fw-light pe-auto me-3 text-decoration-none ">Partner</a> </li> </ul> </div> <div class="ms-auto"> <div class="collapse navbar-collapse"> <div class="head-search-wrapper ms-auto "> <script async src="https://cse.google.com/cse.js?cx=67283aa7d0c29445b"></script> <div class="gcse-search"></div> </div> </div> </div> </nav> </div> </header> <main> <div class="container-xxl l-content"> <div class="row pb-6 hero-container"> <div class="col d-flex flex-column align-items-center justify-content-center"> <h1 class="mb-4 fs-1 text-light text-center text-branding">Knox Admin Documentation</h1> <div class="hero-search"> <script async src="https://cse.google.com/cse.js?cx=67283aa7d0c29445b"></script> <div class="gcse-search"></div> </div> </div> </div>  <div class="row"> <div class="col text-center"> <h2 id="new-and-updated-content" class="fs-3 text-branding">New and updated admin guide content</h2> <p class="mt-2 fs-6">Stay on top of the latest admin content for Knox products and services.</p> </div> </div> <div class="row"> <div class="row row-cols-1 row-cols-lg-3 g-4 px-0 landing-card-row"> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <p class="text-secondary text-uppercase mt-0 mb-2">New</p> <h3 class="card-title fs-5 text-grey mt-0">Common activity log</h3> <p class="mt-2 mb-3 fs-6 text-grey">View activity logs from all Knox services in the Knox Admin Portal.</p> <a href="knox-admin-portal/release-notes/24-09" class="button-subtle align-self-lg-start mt-auto">Read more</a> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <p class="text-secondary text-uppercase mt-0 mb-2">New</p> <h3 class="card-title fs-5 text-grey mt-0">Knox Manage 24.09 release notes</h3> <p class="mt-2 mb-3 fs-6 text-grey">See all the changes and enhancements released with Knox Manage 24.09.</p> <a href="knox-manage/release-notes/24-09" class="button-subtle align-self-lg-start mt-auto">Read more</a> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <p class="text-secondary text-uppercase mt-0 mb-2">New</p> <h3 class="card-title fs-5 text-grey mt-0">Charging issues insight</h3> <p class="mt-2 mb-3 fs-6 text-grey">Learn about Knox Asset Intelligence's Charging issues insight for battery health.</p> <a href="knox-asset-intelligence/dashboard/battery-insights/battery-events/charging-issues" class="button-subtle align-self-lg-start mt-auto">Read more</a> </div> </div> </div> </div> <div class="row row-cols-1 row-cols-lg-2 g-4 px-0 landing-card-row"> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <h3 class="card-title fs-5 text-grey mt-0">Latest release notes</h3> <p class="mt-2 mb-3 fs-6 text-grey">See what's new in Knox solutions and services.</p> <a href="fundamentals/release-notes" class="button-subtle align-self-lg-start mt-auto">View release notes</a> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <h3 class="card-title fs-5 text-grey mt-0">Latest videos</h3> <p class="mt-2 mb-3 fs-6 text-grey">See Knox services in action with these how-to videos.</p> <a href="fundamentals/latest-videos" class="button-subtle align-self-lg-start mt-auto">View latest videos</a> </div> </div> </div> </div> </div>  <div class="row"> <div class="col text-center"> <h2 id="new-and-updated-content" class="fs-3 text-branding">New and updated knowledge base articles</h2> <p class="mt-2 fs-6">View the latest bulletins and technical support pages of Knox products and services.</p> </div> </div> <div class="row"> <div class="row row-cols-1 row-cols-lg-3 g-4 px-0 landing-card-row"> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <p class="text-secondary text-uppercase mt-0 mb-2">KBA-1275 | New</p> <h3 class="card-title fs-5 text-grey mt-0">Device unexpectedly enters a locked state</h3> <p class="mt-2 mb-3 fs-6 text-grey">You may notice that some devices unexpectedly enter a locked state. Learn how to resolve this issue.</p> <a href="knox-manage/kbas/kba-1275-device-unexpectedly-enters-a-locked-state" class="button-subtle align-self-lg-start mt-auto">Read more</a> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <p class="text-secondary text-uppercase mt-0 mb-2">KBA-1267 | New</p> <h3 class="card-title fs-5 text-grey mt-0">Certificate revocation returns an SSL error</h3> <p class="mt-2 mb-3 fs-6 text-grey">IT admins might experience an SSL error when performing a revocation check. Learn about cleartext HTTP traffic, and how to resolve the issue.</p> <a href="knox-platform-for-enterprise/knox-service-plugin/kbas/kba-1267-certificate-revocation-returns-an-ssl-error" class="button-subtle align-self-lg-start mt-auto">Read more</a> </div> </div> </div> <div class="col"> <div class="card h-100"> <div class="card-body p-4 d-flex flex-column align-items-center align-items-lg-start border-3"> <p class="text-secondary text-uppercase mt-0 mb-2">KBA-1294 | New</p> <h3 class="card-title fs-5 text-grey mt-0">Prerequisites to enable Knox E-FOTA for SOTI MobiControl</h3> <p class="mt-2 mb-3 fs-6 text-grey">Learn about the prerequisites required to enable Knox E-FOTA in SOTI MobiControl.</p> <a href="knox-efota/kbas/kba-1294-prequisites-to-enable-knox-efota-for-soti-mobicontrol" class="button-subtle align-self-lg-start mt-auto">Read more</a> </div> </div> </div> </div> </div>  <div class="row bg-light mt-6"> <div class="col text-center"> <h2 id="guides" class="fs-3 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