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pe-lg-0"><form action="https://optimoroute.com/" role="search" method="get" id="searchform" class="searchform position-relative d-flex align-items-center w-100"> <input class="or-search w-100" type="text" name="s" value="" placeholder="Search..." id="s" autocomplete="off"/> <button class="clear-btn" aria-label="Clear" type="button">×</button> <button class="search-btn" aria-label="Search" type="submit" disabled> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none"><g clip-path="url(#a)"><path fill="#001F3D" d="M17.153 15.094h-1.084l-.385-.37a8.88 8.88 0 0 0 2.155-5.805A8.92 8.92 0 0 0 8.919 0 8.92 8.92 0 0 0 0 8.92a8.92 8.92 0 0 0 8.92 8.919c2.209 0 4.24-.81 5.804-2.155l.37.385v1.084L21.955 24 24 21.955zm-8.234 0A6.167 6.167 0 0 1 2.744 8.92 6.167 6.167 0 0 1 8.92 2.744a6.167 6.167 0 0 1 6.175 6.175 6.167 6.167 0 0 1-6.175 6.175"/></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h24v24H0z"/></clipPath></defs></svg> </button> <input type="hidden" name="post_type" value="post"></form></div></div></div></div><div class="pt-4 pt-md-5"></div><div class="container-fluid px-0"><div class="content-wrapper"><div class="col mb-4 mb-sm-0 px-3"> <a href="https://my.optimoroute.com/signup" class="btn btn-cta btn-wide btn-cta-landing btn-wide-landing d-block d-sm-none mx-auto w-100 mb-4" data-event="" data-location="" target="_self"> Start your free trial </a></div><div class="mx-auto px-5 px-md-0 or-content-area-wide"><div class="row mx-0"><div class="article-body px-0 col"><h1 class="fw-bold">OptimoRoute’s Data-Driven Logistics: The Analytics Dashboard</h1><div class="mb-4"><p class="blog-post-date d-block d-md-inline"></p></div> <span class="d-none">bp#216</span><figure class="block-hero-image mb-2 mb-md-5"> <img decoding="async" class="img block-hero-image-inner" fetchpriority="high" src="https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero.png" srcset="https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero.png 2400w, https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero-300x158.png 300w, https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero-1024x538.png 1024w, https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero-768x403.png 768w, https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero-1536x806.png 1536w, https://optimoroute.com/wp-content/uploads/2023/11/Analytics-Hero-2048x1075.png 2048w" sizes="(max-width: 2400px) 100vw, 2400px" alt="Analytics Hero" /></figure><p>In today’s fast-paced world, efficient route optimization and operations management are crucial for businesses in various industries. Whether you’re a small local delivery/field service business or a large-scale one, making the most of your resources and minimizing operational costs is essential. That’s where OptimoRoute’s Analytics Dashboard comes into play with its powerful ability to provide a snapshot of your business to: </p><ul class="wp-block-list"><li>Analyze past performance</li><li>Helps you improve your business processes </li><li>Reduce future costs</li><li>Gain insights into various aspects of your business</li></ul><h2 class="wp-block-heading">Data Visualization</h2><p>Visualize your order or task data in a variety of ways to capture unique business insights. This visual representation of all your historical data can help identify patterns, trends, and areas for improvement. For example, if drivers or techs consistently finish early you can adjust order durations and allow your business to complete more orders each day. You can select different time ranges, view specific drivers or techs one by one, or view them all together.</p><p>Data visualization makes it easy to track your key performance metrics for your team. These metrics include:</p><ul class="wp-block-list"><li>Order status</li><li>Arrival accuracy</li><li>Order type</li><li>Time worked</li><li>Distance traveled</li></ul><figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="1500" height="1000" src="https://optimoroute.com/wp-content/uploads/2023/12/Analytics-dashboard.png" alt="" class="wp-image-20013" srcset="https://optimoroute.com/wp-content/uploads/2023/12/Analytics-dashboard.png 1500w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-dashboard-300x200.png 300w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-dashboard-1024x683.png 1024w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-dashboard-768x512.png 768w" sizes="(max-width: 1500px) 100vw, 1500px" /></figure><h2 class="wp-block-heading">Historical Data Analysis</h2><p>The platform retains historical data, allowing you to compare current performance with previous periods. This valuable information can help you identify long-term trends and assess the effectiveness of your optimization strategies.</p><p>The different reports allow you to frame your drivers’ or techs’ current or historical data in a number of different ways, like Planned vs. Actual routes, Arrival Accuracy, or Distance Traveled. </p><p>Planned vs. Actual shows order by order, how your plan compares to real-time for each driver or tech. Using this view, you can pinpoint exactly where and when a certain team member falls behind, or why another one is always ahead.</p><figure class="wp-block-image size-full"><img decoding="async" width="1500" height="908" src="https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Arrival.png" alt="" class="wp-image-20014" srcset="https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Arrival.png 1500w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Arrival-300x182.png 300w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Arrival-1024x620.png 1024w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Arrival-768x465.png 768w" sizes="(max-width: 1500px) 100vw, 1500px" /></figure><h2 class="wp-block-heading">Customer Feedback</h2><p>The Customer <a href="https://optimoroute.com/customer-feedback/">Feedback</a> section of the Analytics dashboard allows you to view all collected feedback from your customers after a task or delivery has been completed. In the Customer Feedback tab, you can see your overall rating, <a href="http://netpromoter.com">NPS score</a>, and each single review.</p><figure class="wp-block-image size-full"><img decoding="async" width="1500" height="846" src="https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Customer-feedback.png" alt="" class="wp-image-20016" srcset="https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Customer-feedback.png 1500w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Customer-feedback-300x169.png 300w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Customer-feedback-1024x578.png 1024w, https://optimoroute.com/wp-content/uploads/2023/12/Analytics-Customer-feedback-768x433.png 768w" sizes="(max-width: 1500px) 100vw, 1500px" /></figure><h2 class="wp-block-heading">Cost Optimization</h2><p>By analyzing data on distance traveled and time worked, Analytics can help you identify cost-saving opportunities. You can optimize routes to minimize fuel expenses and reduce wear and tear on your vehicles, ultimately saving money in the long run.</p><h2 class="wp-block-heading">Real-Time Data</h2><p>Analytics keeps up with your team in real-time. You can use the Analytics tab in OptimoRoute to follow the progress of all your drivers or technicians in one simple screen.</p><h2 class="wp-block-heading">Data-Driven Decision Making</h2><p>The analytics feature provides you with the information you need to make informed decisions and adapt to changing circumstances.</p><p>By harnessing the power of data, you can streamline your operations, reduce costs, and improve customer satisfaction. Whether you’re a small business or a large enterprise, the analytics dashboard in OptimoRoute can make a substantial difference in your day-to-day operations. Embrace data-driven decision-making, and take your logistics management to the next level with OptimoRoute.</p><div class="blog-cta my-4"><div class="row cta mx-0 align-items-center grey-background"><div class="col-12 col-lg-8 my-3 ps-4"><div class="d-flex flex-column"><h2 class="my-0 pb-0 fw-bold"> Try OptimoRoute<span class="optimo-tm">™</span> for Free</h2><p class="mb-0"> No installation or credit card required</p></div></div><div class="col px-4 mb-4 col-lg-4 px-lg-0 mb-lg-0"> <a href="https://my.optimoroute.com/signup" class="btn btn-cta btn-wide btn-cta-landing btn-wide-landing d-block d-md-inline-block" data-event="" data-location="" target="_self"> Start your free trial </a></div></div></div></div><aside class="col-12 col-md-4 ps-0 ps-md-5 pe-0"><div class="row mx-0 mt-5 mt-md-0"><div class="mb-3 border-bottom w-100"> <svg width="20" height="20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11.83 7.351l.817.818-8.052 8.053h-.817v-.818l8.052-8.053zM15.03 2a.89.89 0 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