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class="visible-xs-inline-block visible-sm-inline-block"> <a class="button button-link button-lg button-link-black-to-gold af-icon-menu" id="button-nav"></a> </li> </ul> </nav> </div> </div> </div> </header> <article> <div class="af-page-header af-page-header-light wrapper-full-width"> <div class="wrapper-page-width container-fluid"> <div class="breadcrumbs"> <a href="/web/20230315044606/https://www.actionfraud.police.uk/">Home</a> <span data-icon class="af-icon-angle-right"></span> <a>Contact us</a> </div> <h1>Contact us</h1> </div> </div> <div class="wrapper-full-width"> <div class="wrapper-page-width container-fluid af-page-content"> <div class="row"> <div class="col-xs-12 col-md-8"> <div class="social-share"> <span class="social-share-stats"> <span class="social-share-number">173638</span> <span class="social-share-text">shares</span> </span> <a data-analytics-tracking target="_blank" data-ga-type="facebook" data-ga-target="https://www.actionfraud.police.uk/contact-us" 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class="social-share-linkedin" aria-label="Share on Linkedin"><span class="af-icon-linkedin" aria-hidden="true"></span></a> </div> <p><strong></strong></p> <img src="http://web.archive.org/web/20230315044606im_/https://data.actionfraud.police.uk/cms/wp-content/uploads/2016/03/Android-Phone.jpg" alt="Android Phone" title="Android Phone" class="page-cover-image"> <h3><strong>Reporting a live cyber attack 24/7</strong></h3> <p>If you are a business, charity or other organisation which is currently suffering a live cyber attack (in progress), please call 0300 123 2040 immediately. This service is available 24 hours a day, 7 days a week. Please note, if you are member of the public you must call to report through our core opening hours below.</p> <h3>Our specialist advisers are available by phone:</h3> <ul> <li>Monday-Friday 8am-8pm</li> <li>Saturday - Closed聽</li> <li>Sunday - Closed</li> </ul> <h3>Reporting fraud and cyber crime</h3> <p>You can report fraud or cyber crime to Action Fraud聽<strong>any time of the day or night聽</strong>using our聽<a href="http://web.archive.org/web/20230315044606/https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime" data-cke-saved-href="/reporting-fraud-and-cyber-crime">online fraud reporting tool</a>. 聽You can also report and get advice about fraud or cyber crime by calling 0300 123 2040.</p> <p>The times above represent our core contact centre opening hours, although from time to time we do extend the service we provide to you.聽</p> <p>Action Fraud will not call you unless you have requested us to, and will never ask for your bank details. If you are unsure whether a call is genuine, call the Action Fraud team on聽<strong>0300 123 2040.</strong>聽Please note this number will be charged at your normal network rate.</p> <p>If you have inclusive minutes within your mobile tariff then calls to our number are included at no cost. If you have used all of your inclusive minutes then the call will typically cost 35p per minute depending on your network provider.</p> <h3>Textphone聽</h3> <p>If you are deaf or hard of hearing you can contact us on textphone聽<strong>0300 123 2050.</strong></p> <h3>Online advisor - live chat</h3> <p>This service is available 24 hours a day, 7 days a week. When using web chat you are speaking live to one of our advisors in the contact centre, who can assist with queries or you help fill out an online report.聽</p> <h3>Reporting a live cyber attack</h3> <p>If you represent a business, charity or other organisation which is currently suffering a live cyber attack and data is potentially at risk, please call 0300 123 2040. This service is available聽24 hours a day to report and get advice on what to do next. Please note, if you are member of the public you must report to us through our core opening hours or online here.</p> <h3>Cyber security advice</h3> <p>If you are an organisation (private, public, or voluntary) that wishes to get information about cyber security, then contact the聽<a href="http://web.archive.org/web/20230315044606/https://www.ncsc.gov.uk/" data-cke-saved-href="https://www.ncsc.gov.uk/">National Cyber Security Centre</a>聽(NCSC).聽</p> <h3>Calling overseas</h3> <p>If you are calling from abroad please call聽<strong>+44 300 123 2040</strong></p> <h3>Complaints</h3> <p>If you would like to make a complaint please see this <a href="http://web.archive.org/web/20230315044606/https://www.actionfraud.police.uk/faq/how-do-i-make-a-complaint-about-an-action-fraud-advisor">guidance</a>聽for more information.</p> <h3>Reports sent by post</h3> <p>Please note that we are <strong>unable to accept any reports via post, this also includes supporting documentation</strong>. Any reports received or documentation for an existing report will be confidentially disposed of. We will provide an update on reports once they have been reviewed. If you registered on our website when you made your report, you can <a href="http://web.archive.org/web/20230315044606/https://reporting.actionfraud.police.uk/login">track its progress online</a>.</p> <h3>Spam</h3> <p>Please remember to check your spam folder for responses sent by Action Fraud as for various reasons our email responses to you may end up in those folders. If you have your email set up to automatically delete spam, you may also wish to check your deleted folder.</p> <h3>Other languages</h3> <p>If you don鈥檛 speak English, or if English is not your first language, we run a service for you to make your fraud report聽<a href="http://web.archive.org/web/20230315044606/https://www.actionfraud.police.uk/languages" data-cke-saved-href="/languages">in your language</a>.</p> </div> </div> </div> </div> <section class="faq-footer-contact wrapper-full-width"> <div class="faq-footer-contact-content wrapper-page-width"> <p class="faq-footer-contact-content-text">Still haven't found what you are looking for?</p> <a href="http://web.archive.org/web/20230315044606/https://reporting.actionfraud.police.uk/login/contact-us-form" class="faq-footer-contact-content-link button button-link button-lg">Send us a message<span class="af-icon-arrow-right"></span></a> </div> </section> </article> <footer class="wrapper-full-width"> <div class="footer-main 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